Datamax E-3202 User Manual

E-3202

Cash Drawer

Operator’s Manual

Corporate Headquarters

4501 Parkway Commerce Blvd.

Orlando, Fl 32808

Phone: [phone]

Fax: [phone]

Asia-Pacific

19 Loyang Way

#01-01 CILC Building

Singapore 508724

Phone: [phone]

Fax: [phone]

Datamax International

Herbert House

12 Elizabeth Way, Pinnacles

Harlow, Essex CM19 5FE UK

Phone: [phone]

Fax: [phone]

Copyright Information:

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the EPROM’s is owned by Licensor or its
suppliers and is licensed for used only on a single printer in the user’s Trade or Business.

The User agrees not to, and not to authorize or permit any other person or party to,
duplicate or copy the EPROM’s or the information contained in the EPROM’s. The

firmware (Software) is protected by applicable copyright laws and Licensor retains all
rights not expressly granted. In no event will Licensor or its suppliers be liable for any
damages or loss, including direct, incidental, economic, special, or consequential
damages, arising out of the use or inability to use the Firmware (Software).

Trademarks

ESC/POS trademark of EPSON
EPSON, IBM, WINDOWS are respectively registered trademarks from EPSON

Corporation, IBM Corporation and MICROSOFT Corporation. All other trademarks
are trademarks of their respective holders.

Information in this document is subject to change without notice and does not represent a
commitment on the part of Datamax Corporation. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the
purchaser's personal use, without the expressed written permission of Datamax
Corporation.

Note: This manual covers E-3202/Cash Drawer printers with version A00.02 firmware

and greater.

All rights reserved. Printed in the United States of America.

© Copyright 2001 by Datamax Corporation

Part Number: 88-2274-01

Revision: B

Agency Compliance and Approvals:

This device complies with FCC CFR 47 Part 15
Class B and ICES-003-B.

The manufacturer declares under sole responsibility
that this product conforms to the following standards
or other normative documents:

EMC: EN 55022 (1993) Class B

EN 55024-1 (1998)

C US

Listed

UL1950 Information Technology Equipment

As an Energy Star Partner, the manufacturer has
determined that this product meets the Energy
Star guidelines for energy efficiency.

Important Safety Instructions:

This printer has been carefully designed to give you many years of safe, reliable
performance. As with all electrical equipment, there are a few basic precautions
you should take to avoid hurting yourself or damaging the printer:

Ø Carefully read the installation and operating instructions provided with

your printer.

Ø Read and follow all warning instruction labels on the printer.

Ø Place the printer on a flat, firm, solid surface.

Ø To protect your printer from overheating, make sure all openings on the

printer are not blocked.

Ø Do not place the printer on or near a heat source.

Ø Do not use your printer near water, or spill liquid into it.

Ø Be certain that your power source matches the rating listed on your

printer. If you are unsure, check with your dealer or with your local
power company.

Ø Do not place the power cord where it will be walked on. If the power

cord becomes damaged or frayed replace it immediately.

Ø Do not insert anything into the slots or openings on the printer.

Ø Only qualified, trained service technicians should attempt to repair your

printer.

Printer Overview

1.0 Introduction ...................................................................1

1.1 About this Printer ..........................................................2

Getting Started

2.0 Before using the Printer ................................................3

2.1 Inspecting the Printer ....................................................3

2.2 Media Requirements.....................................................4

Setting up the Printer

3.0 Introduction ...................................................................5

3.1 Connecting the Printer ..................................................5

3.2 Loading Media ..............................................................6

3.3 Optional Mounting Bracket ...........................................7

Printer Operation

4.0 Printer Operation...........................................................9

4.1 Buttons and Indicators ..................................................9

4.1.1 Buttons ............................................................................ 9

4.1.2 Operating Modes and Indicator Status ...................... 10

4.1.3 Button Functions .......................................................... 10

4.1.4 Other Modes................................................................. 12

4.1.5 Autotest Printout........................................................... 14

4.2 Emulation Choices......................................................15

4.3 Common Configurations .............................................16

4.4 Connecting to an ESC POS Terminal .........................19

4.5 Connecting to a PC.....................................................20

4.6 Changing the Default Settings ....................................21

i

Maintenance and Troubleshooting

5.0 Introduction .................................................................27

5.1 Cleaning......................................................................27

5.2 Trouble Shooting.........................................................28

5.3 Transportation and Storage ........................................31

Specifications

6.0 Printing........................................................................33

6.1 Media ..........................................................................34

6.2 User Interface .............................................................34

6.3 Communications .........................................................34

6.3.1 Cash Drawer Communications ....................................... 35

6.4 Electrical Characteristics.............................................35

6.5 Mechanical..................................................................35

6.6 Operation ....................................................................36

6.7 List of Accessories ......................................................36

6.8 Options .......................................................................36

Appendix A

Character Sets And Barcodes ..........................................A-1

Appendix B

Printer cable Pin assignment ............................................ B-1

Appendix C

Opening Methods and Warnings ......................................C-1

Appendix D

Warranty Statement .......................................................... D-1

ii

1.0 Introduction

The E3202/Cash Drawer hereafter referred to as ‘the printer’, is a high
quality/low cost direct thermal receipt printer. The printer’s design and
small footprint makes it a perfect choice for applications such as point of
sale receipts, office, warehousing, and barcode applications.

This manual provides all the
information necessary to operate
the printer. Refer to the
instructions included with the
software you have chosen.

If you wish to write a custom
program, visit our website at
http//www.datamaxcorp.com for a
copy of the Programmer’s Manual.

E-3202/Cash Drawer Printer 1

1.1 About this Printer

This printer offers the following standard features:

Standard Features

Printing

Ø Direct Thermal Printing
Ø 203 DPI, 8 dots/mm

Memory

Ø SRAM 256 KB
Ø Flash 512 KB

Interfaces

This printer is equipped with:

Ø RS-232 serial interface via a mini-DIN socket.
Ø Epson 24V compatible cash drawer interface

Operational

Ø 2 multifunction buttons
Ø 2 status LEDs

2 E-3202/Cash Drawer Printer

2.0 Before using the Printer

Inspect the shipping container(s) for damage, if damage is evident notify
the shipping company to report the nature and extent of the damage.

The printer is carefully packaged to avoid any damage during transit. In
order to operate the printer you will need to remove the packaging
materials, (i.e., tape and foam) that were placed in the printer for
shipment.

2.1 Inspecting the Printer

After removing the printer from the packaging material, check the
contents of the package. The following items should be included:

E-3202/Cash Drawer Printer 3

2.2 Media Requirements

The following is a limited overview of media characteristics. For complete
information and advice regarding your specific application needs, always
consult a qualified media specialist or a Datamax Media Representative.

Paper Specifications:

Media Type: Continuous Thermal Receipt Paper
Min. Media Width: 0.55” (14.2mm)
Max. Media Width: 3.34” (85mm)
Max. Media Thickness: 5.7mil (156um)
Max. Outside Roll Diameter: 2.35” (60mm.)
Core:

25mm ± 1mm

4 E-3202/Cash Drawer Printer

3.0 Introduction

This chapter explains how to connect your printer and load media.

3.1 Connecting the Printer

1. Connect the Communication Cable’s mini-DIN connector to the printer and
the other end (DB9S) to the host.

Warning: DO NOT connect a mouse or other peripheral equipment to this connector.

2. Connect the cash drawer cable (not supplied) to the printer and the other end
to the cash drawer.

Warning: DO NOT connect this printer to any type of telephone line or equipment.

3. Connect the one end of the power supply to the back of the printer and the
other end to a properly grounded outlet.

Once the power supply has been connected the printer will automatically power
up. To remove power simply disconnect the power supply from the printer.

**Cash Drawer & Cash Drawer Cable are not supplied**

E-3202/Cash Drawer Printer 5

3.2 Loading Media

Media Roll

Left-hand Fixed

Adjustable Paper

Bay Door

Right-hand Fixed

This section explains the loading instructions for loading the printer with
media.

1. Open the Bay Door by pressing

upward with your thumb as
shown. See Appendix C for
more information.

2. Place the Media Roll into the

printer, the edge of the media should be against the
Fixed Paper Guide. The roll should unravel as shown and have the
‘Sense Marks’ (if any) to the left.

3. Move the Adjustable Paper Guide from the far-left side of the media

bay to a slot that accommodates your media. See Appendix C of this
manual for more information of the position of the Paper Guides.

Paper Guide

Paper Guide

4. Pull a few inches of media out of the printer and close the Bay Door.

6 E-3202/Cash Drawer Printer

Guide

3.3 Optional Mounting Bracket

An optional Mounting Bracket is available for installations that require a solid
fixed mount.

1. Depending on your
mounting surface the
Mounting Bracket
can be secured using
Screws, Bolts,
Double-sided tape, or
Velcro strips.

2. Hook the front of the
printer under the
Mounting Bracket
Tab. Pull forward
and push down to
lock the printer into
the bracket.

3. Be sure the Mounting
Bracket does not
interfere with the
ports on the back of
the printer

E-3202/Cash Drawer Printer 7

8 E-3202/Cash Drawer Printer

Right-hand button:

Left-hand button:

4.0 Printer Operation

This section will explain in detail the functions of the printer’s buttons

and indicators, operating modes, and settings.

4.1 Buttons and Indicators

4.1.1 Buttons

The printer is equipped with two push buttons. These multi-function
buttons are sensitive to the length of time the button is held down. The
printer recognizes a ‘long push’ when the button is held down for more
than two seconds. A ‘short push’ is when the button is pushed down for
less than one second.

E-3202/Cash Drawer Printer 9

.

4.1.2 Operating Modes and Indicator Status

Red

Indicator

OFF OFF PRINTER OFF See Section 4.1.3
OFF Flashing IDLE See Section 4.1.3

ON ON ONLINE See Section 4.1.3
ON OFF OFFLINE See Section 4.1.3

Flashing OFF ERROR See Section 4.1.4

ON ON DUMP See Section 4.1.4
ON Flashing SETTING See Section 4.1.4

Flashing Flashing DOWNLOAD See Section 4.1.4

Green

Indicator

Mode Comments

4.1.3 Button Functions

Short Push:

Turns on the printer
and enters ONLINE
Mode.

Long Push
(Simultaneously):

Turns on the printer and
enters SETTINGS Mode.

Short Push:

Turns on the printer
and enters ONLINE
Mode.

Long Push:

Turns on the printer
and enters DUMP
Mode.

Long Push:

Turns on the printer
and produces an
AUTOTEST* printout.

*See Section 4.1.5 for information and an example of the AUTOTEST printout.

Note: After approximately 60 seconds of inactivity the printer will automatically enter

‘Idle Mode’. In this mode the Red LED will turn off and the Green LED will flash
slowly. Pressing either button will exit this mode and return to the previous mode.

10 E-3202/Cash Drawer Printer

Button Functions Continued…

Short Push:

Toggles ONLINE Mode on and off.

Long Push:

Turns the printer off.

Short Push:

Toggles ONLINE Mode on and off.

Long Push:

Turns the printer off.

Short Push:

Not Used.

Long Push:

Not Used.

Short Push:

Printer will feed one blank line.

Long Push:

Printer will feed one blank page.

E-3202/Cash Drawer Printer 11