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Magellan™ 9300i / 9400i
Scanner and Scanner-Scale with Imaging Technology
Product Reference Guide
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Datalogic USA, Inc.
959 Terry Street
Eugene, OR 97402
USA
Telephone: (541) 683-5700
Fax: (541) 345-7140
© 2015-2017 Datalogic S.p.A. and its Group companies
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the
procedures described therein may be reproduced or transmitted in any form or by any means with
out prior written permission of Datalogic S.p.A. or its subsidiaries or affiliates ("Datalogic" or “Datalogic USA, Inc.”). Owners of Datalogic products are hereby granted a non-exclusive, revocable
license to reproduce and transmit this documentation for the purchaser's own internal business
purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices,
contained in this documentation and shall ensure that all notices appear on any reproductions of
the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting
your Datalogic representative. Electronic versions may either be downloadable from the Datalogic
website (www.datalogic.com) or provided on appropriate media. If you visit our website and would
like to make comments or suggestions about this or other Datalogic publications, please let us
know via the "Contact Datalogic" page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete
and accurate, however, Datalogic reserves the right to change any specification at any time without
prior notice.
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries,
including the U.S.A. and the E.U. All other brand and product names may be trademarks of Data
logic S.p.A. or of Datalogic Group companies, registered in many countries, including the U.S. and
the E.U.
All other brand and product names may be trademarks of their respective owners.
Magellan is a trademark of Datalogic S.p.A. or of Datalogic Group companies, registered in many
countries, including the U.S. and the E.U. All-Weighs, FirstStrike, SmartSentry, SurroundScan, and
ScaleSentry are trademarks of Datalogic S.p.A. or of Datalogic Group companies, registered in the
U.S.
-
-
See www.patents.datalogic.com for patent list.
Patents
Page 3
Table of Contents
Chapter 1.
INTRODUCTION.......................................................................................................................................................................1
Manual Overview .............................................................................................................................................................................. 1
How to Use This Manual .......................................................................................................................................................... 2
Scanner Features .............................................................................................................................................................................. 3
Connectors and Ports .............................................................................................................................................................. 4
To Checkpoint® or Nedap® EAS System ......................................................................................................................................... 4
To Sensormatic® EAS System ......................................................................................................................................................... 4
Physical Parameters ........................................................................................................................................................................ 6
Scanning .................................................................................................................................................................................... 6
EAS Tag Deactivation System ................................................................................................................................................. 6
Weighing .................................................................................................................................................................................... 7
Scale SentryTM Option ............................................................................................................................................................. 7
Warm-Up Time ......................................................................................................................................................................... 8
Electrical Specifications ................................................................................................................................................................... 9
Power Supply ............................................................................................................................................................................ 9
Safety Precautions ................................................................................................................................................................. 10
Labeling ........................................................................................................................................................................................... 11
Agency Compliances ...................................................................................................................................................................... 12
Bar Codes Supported ...................................................................................................................................................................... 14
1D Symbologies ...................................................................................................................................................................... 14
2D Symbologies ...................................................................................................................................................................... 14
References ....................................................................................................................................................................................... 14
Technical Support ........................................................................................................................................................................... 15
Datalogic Website Support .................................................................................................................................................... 15
Reseller Technical Support .................................................................................................................................................... 15
Telephone Technical Support ................................................................................................................................................ 15
Chapter 2.
Chapter 3.
Product Reference Guide
SITE PREPARATION AND INSTALLATION...........................................................................................................................17
SECTION I. Pre-Installation Considerations ................................................................................................................................ 17
Ergonomic Recommendations ...................................................................................................................................................... 18
Checkstand Design ................................................................................................................................................................. 19
Site Requirements .................................................................................................................................................................. 20
Scanner Dimensions ............................................................................................................................................................. 25
SECTION II. Checkstand Preparation ............................................................................................................................................ 27
Counter Cutout ........................................................................................................................................................................ 27
SECTION III. Installation ................................................................................................................................................................. 32
Overview .................................................................................................................................................................................. 32
Optional Remote Scale Display ..................................................................................................................................................... 45
Placement/Installation .......................................................................................................................................................... 45
OPERATION AND MAINTENANCE.......................................................................................................................................49
Scanning Items ............................................................................................................................................................................... 49
Proper Weighing Technique (Scale Models) ......................................................................................................................... 50
Deactivating Security Labels ................................................................................................................................................. 51
Operational Controls ...................................................................................................................................................................... 53
Operational Modes ......................................................................................................................................................................... 53
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Power-Up/Selftest & Pre-Operation ................................................................................................................................... 53
Operating Mode ...................................................................................................................................................................... 54
Additional Functions ...................................................................................................................................................................... 55
Programming .......................................................................................................................................................................... 55
Diagnostic Mode ..................................................................................................................................................................... 55
Scanner and Scale Reset ........................................................................................................................................................ 55
Scale Adjustments .................................................................................................................................................................. 55
Operational Maintenance .............................................................................................................................................................. 57
Cleaning ................................................................................................................................................................................... 57
Vertical Scan Window Replacement ..................................................................................................................................... 58
Chapter 4.
Chapter 5.
Chapter 6.
IMAGE CAPTURE AND CUSTOMER SERVICE SCANNER.................................................................................................. 61
Image Capture Feature .................................................................................................................................................................. 61
Optional CSS Feature ...................................................................................................................................................................... 62
Enable/Disable CSS ................................................................................................................................................................ 62
PROBLEM ISOLATION......................................................................................................................................................... 63
Power-Up Selftest .................................................................................................................................................................. 63
Diagnostic Procedures ................................................................................................................................................................... 64
Error Codes ...................................................................................................................................................................................... 64
Scale Error Reporting ..................................................................................................................................................................... 67
Flowcharts ....................................................................................................................................................................................... 68
CALIBRATION PROCEDURES.............................................................................................................................................. 75
Description of Calibration Sequence ............................................................................................................................................ 76
Motion Test ..................................................................................................................................................................................... 76
Automatic Zero Setting Test .......................................................................................................................................................... 77
Preparing the Scanner/Scale for Calibration .............................................................................................................................. 77
Calibrating the Scale (Pounds & Kilograms) ................................................................................................................................ 78
Calibration Verification (Pounds) .................................................................................................................................................. 81
Increasing-Load Test (Phase 1) ............................................................................................................................................. 81
Shift Test (6 Pounds Dual Interval ONLY) ............................................................................................................................ 82
Increasing- Load Test (Phase 2 Dual Interval) ..................................................................................................................... 83
Shift Test (10 Pounds) ............................................................................................................................................................ 83
Increasing- Load Test (Single Interval Phase 2) (Dual Interval Phase 3) .......................................................................... 84
Blanking Test ........................................................................................................................................................................... 84
Decreasing-Load Test ............................................................................................................................................................ 85
Return to Zero Test ................................................................................................................................................................ 85
Calibration Verification (Kilograms) ............................................................................................................................................. 86
Increasing-Load Test (Phase 1) ............................................................................................................................................. 87
Shift Test Metric (2 Kilogram Dual Interval ONLY) .............................................................................................................. 88
Increasing Load Test (Phase 2 Dual Interval ONLY) ............................................................................................................ 89
Shift Test — Metric (5 Kilograms) ......................................................................................................................................... 89
Increasing- Load Test (Single Interval Phase 2/Dual Interval Phase 3) ........................................................................... 90
Blanking Test ........................................................................................................................................................................... 90
Decreasing-Load Test ............................................................................................................................................................ 91
Return to Zero Test ................................................................................................................................................................ 91
Chapter 7.
PROGRAMMING .................................................................................................................................................................. 93
Introduction to Label Programming ............................................................................................................................................. 93
Understanding the Basics ............................................................................................................................................................. 93
Using a Bar Code Mask .......................................................................................................................................................... 93
Going Green ............................................................................................................................................................................. 93
Bar Code Mask ........................................................................................................................................................................ 94
Integrating the Scanner With Your Host System ........................................................................................................................ 95
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Customizing Your Scanner’s Operation ....................................................................................................................................... 95
Programming Overview ................................................................................................................................................................. 96
Programming via Handheld Device ...................................................................................................................................... 96
What Is Programming Mode? ................................................................................................................................................ 96
Entering and Exiting Programming Mode ........................................................................................................................... 96
Programming Session ............................................................................................................................................................ 97
Programming Sequence ........................................................................................................................................................ 98
LED and Beeper Indicators .................................................................................................................................................. 100
If You Make a Mistake... ....................................................................................................................................................... 100
Test Mode .............................................................................................................................................................................. 101
IMAGING AND CSS FEATURES ........................................................................................................................................................ 103
Imaging Features ......................................................................................................................................................................... 104
Image Capture to the Host by Host Command ................................................................................................................. 105
Image Capture to the Host by Camera Button .................................................................................................................. 106
Image Camera ....................................................................................................................................................................... 112
Image Format ........................................................................................................................................................................ 113
Image Size ............................................................................................................................................................................. 114
Image Brightness ................................................................................................................................................................. 115
Image Contrast ..................................................................................................................................................................... 117
Image Compression .............................................................................................................................................................. 119
Region of Interest (ROI) ........................................................................................................................................................ 120
CSS Features ................................................................................................................................................................................. 122
Image Capture / CSS Button ............................................................................................................................................... 122
CSS Beep Control .................................................................................................................................................................. 123
GENERAL SCANNER AND SCALE FEATURES................................................................................................................................. 125
Scanning Features ........................................................................................................................................................................ 127
1D Double Read Timeout ............................................................................................................................................................. 127
2D Double Read Timeout ............................................................................................................................................................. 128
Digital Watermark (DWM) Features ........................................................................................................................................... 129
Digital Watermark (DWM) Enable ....................................................................................................................................... 129
Digitally Watermarked (DWM) Double Read Timeout ...................................................................................................... 130
Digital Watermark (DWM) Operation Mode ....................................................................................................................... 131
Digital Watermark (DWM) Data Format ............................................................................................................................. 132
Digital Watermark (DWM) 2D Time ..................................................................................................................................... 133
Label Gone Timeout ...................................................................................................................................................................... 134
Sleep Mode Timer ......................................................................................................................................................................... 135
Low Power Level 1 Timeout ......................................................................................................................................................... 136
Low Power Level 3 Timeout ......................................................................................................................................................... 138
1D Inverse Read Control .............................................................................................................................................................. 139
2D Inverse Read Control .............................................................................................................................................................. 140
2D Contrast Improvement ........................................................................................................................................................... 141
1D VL Shared Decode Timeout .................................................................................................................................................... 142
Illumination Control ..................................................................................................................................................................... 143
LED and Beeper Indicators .......................................................................................................................................................... 144
Good Read LED Idle State ............................................................................................................................................................ 144
Good Read Lamp Color ................................................................................................................................................................. 145
Scanner Control Button Options ................................................................................................................................................. 146
Power-up Tone Control ................................................................................................................................................................ 147
Good Read Beep Control .............................................................................................................................................................. 148
Good Read Beep Frequency ......................................................................................................................................................... 149
Good Read Beep Length ............................................................................................................................................................... 150
Good Read Beep Volume ............................................................................................................................................................. 151
Good Read When to Indicate ....................................................................................................................................................... 152
Scale Features ............................................................................................................................................................................... 153
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Scale Zero Button and Scale Indicator LED ................................................................................................................................ 153
Scale Sentry ................................................................................................................................................................................... 154
Scale Sentry Override Button .............................................................................................................................................. 155
Scale Sentry Mode ................................................................................................................................................................ 156
Scale Sentry Visual Indicator ...............................................................................................................................................157
Scale Sentry Beep Enable .................................................................................................................................................... 158
Scale Sentry GRI Enable ....................................................................................................................................................... 159
Scale Sentry Adaptive Scale Indication State .................................................................................................................... 160
Scale Enable .................................................................................................................................................................................. 161
Scale Diagnostics Mode ....................................................................................................................................................... 162
Scale Stale Weight Timeout ................................................................................................................................................. 163
Scale Enforced Zero Return ................................................................................................................................................. 164
Scale Interface Type .............................................................................................................................................................. 165
Scale Baud Rate .................................................................................................................................................................... 168
Scale Interface Settings ....................................................................................................................................................... 170
Scale Interface Options ........................................................................................................................................................ 171
ICL Scale Interface DC1 Character Delay ............................................................................................................................ 172
Scale Calibration Notification .............................................................................................................................................. 173
Scale Intercharacter Delay ................................................................................................................................................... 174
Adaptive Scale LED Option .................................................................................................................................................. 175
Remote Display — Enable/Disable ............................................................................................................................................ 176
Auxiliary Port Mode ...................................................................................................................................................................... 177
Auxiliary USB Mode ...................................................................................................................................................................... 178
USB Device Port Location ............................................................................................................................................................. 179
Productivity Index Reporting (PIR) / Cashier Training (CT) ...................................................................................................... 180
PIR/CT Auxiliary Port Baud Rate ......................................................................................................................................... 181
Host Download To Handheld ....................................................................................................................................................... 183
Handheld Host Download Timeout .................................................................................................................................... 183
EAS FEATURES ................................................................................................................................................................................. 185
EAS Features — Sensormatic ..................................................................................................................................................... 186
EAS Mode ............................................................................................................................................................................... 186
EAS Notification .................................................................................................................................................................... 188
EAS Security Level ................................................................................................................................................................ 189
EAS Good Beep Mode ........................................................................................................................................................... 190
EAS Beep Duration ............................................................................................................................................................... 191
EAS Retry Count .................................................................................................................................................................... 192
EAS Exception Button .......................................................................................................................................................... 193
EAS Deactivation Duration — Coupled ............................................................................................................................... 195
EAS Deactivation Duration — Retry ................................................................................................................................... 196
EAS Deactivation Duration — Exception ............................................................................................................................ 197
EAS Pre-Read Time .............................................................................................................................................................. 198
EAS Error Tones .................................................................................................................................................................... 199
EAS Features — Checkpoint ........................................................................................................................................................ 200
ERI Active State .....................................................................................................................................................................200
ERI Timeout ........................................................................................................................................................................... 201
INTERFACE RELATED FEATURES.................................................................................................................................................... 203
Interface Type ................................................................................................................................................................................ 205
RS-232 Interface Selection .................................................................................................................................................. 207
USB Interface Selection ........................................................................................................................................................208
IBM Interface Selection ........................................................................................................................................................ 209
Keyboard Interface Selection ............................................................................................................................................... 210
Maximum Host-Transmitted Message Length ........................................................................................................................ 211
IBM Features ................................................................................................................................................................................. 212
IBM Interface Options .......................................................................................................................................................... 212
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IBM Scale Address ................................................................................................................................................................ 213
IBM Transmit Labels in Code 39 Format ............................................................................................................................ 214
46XX Number of Host Resets ............................................................................................................................................. 215
46XX Label Slicing Control ................................................................................................................................................... 216
46XX Maximum Label Slice Length .................................................................................................................................... 217
USB OEM Interface Options ......................................................................................................................................................... 218
USB OEM Scanner Device Type ........................................................................................................................................... 219
USB OEM Additional Interface Options .............................................................................................................................. 220
RS-232 Features ........................................................................................................................................................................... 221
RS-232 Baud Rate ................................................................................................................................................................ 221
RS-232 Number of Data Bits ............................................................................................................................................... 223
RS-232 Number of Stop Bits ............................................................................................................................................... 224
RS-232 Parity ........................................................................................................................................................................ 225
RS-232 Hardware Control .................................................................................................................................................... 226
RS-232 Intercharacter Delay ............................................................................................................................................... 227
RS-232 Software Flow Control ............................................................................................................................................ 228
RS-232 Ignore Host Commands ......................................................................................................................................... 229
RS-232 TTL ............................................................................................................................................................................ 230
RS-232 TTL Invert ................................................................................................................................................................. 231
RS-232 Beep on ASCII BEL ................................................................................................................................................... 232
RS-232 Beep After Weigh .................................................................................................................................................... 233
Beep on Not on File .............................................................................................................................................................. 234
RS-232 ACK NAK Features .................................................................................................................................................. 235
RS-232 Indicate Transmission Failure ............................................................................................................................... 242
Single Cable RS-232 Options ....................................................................................................................................................... 243
Single Cable RS-232 Scanner Only Protocol ...................................................................................................................... 244
Single Cable RS-232 RTS CTS Selection .............................................................................................................................. 245
Single Cable RS-232 Use BCC .............................................................................................................................................. 247
Single Cable RS-232 Use ACK/NAK .................................................................................................................................... 248
Single Cable RS-232 Use STX .............................................................................................................................................. 249
Single Cable RS-232 Use ETX .............................................................................................................................................. 251
Single Cable RS-232 Datalogic Extensions ........................................................................................................................ 253
Single Cable RS-232 Pacesetter Plus ................................................................................................................................. 254
USB Keyboard and Keyboard Wedge Features ......................................................................................................................... 255
USB Keyboard and Keyboard Wedge Intercharacter Delay ............................................................................................. 255
Keyboard Wedge No Keyboard Support ............................................................................................................................. 256
USB Keyboard and Keyboard Wedge Send Control Characters ....................................................................................... 257
USB Keyboard and Keyboard Wedge Country Mode ........................................................................................................ 258
Keyboard Wedge Quiet Interval .......................................................................................................................................... 262
USB Keyboard and Keyboard Wedge Caps Lock State ..................................................................................................... 263
DATA EDITING................................................................................................................................................................................... 265
Data Editing Overview .................................................................................................................................................................. 266
Case Conversion ........................................................................................................................................................................... 267
Character Conversion ................................................................................................................................................................... 268
Global Prefix/Suffix ...................................................................................................................................................................... 269
Global Prefix .......................................................................................................................................................................... 269
Global Suffix .......................................................................................................................................................................... 270
Global AIM ID Enable .................................................................................................................................................................... 271
Label ID .......................................................................................................................................................................................... 272
Label ID Control ..................................................................................................................................................................... 272
Setting Label ID ............................................................................................................................................................................. 273
1D Symbologies .................................................................................................................................................................... 273
2D Symbologies .................................................................................................................................................................... 278
Global Mid-Label ID .............................................................................................................................................................. 279
Product Reference Guide
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1D SYMBOLOGY PROGRAMMING................................................................................................................................................... 281
1D Symbologies ............................................................................................................................................................................ 281
Coupon Control .............................................................................................................................................................................. 282
Coupon Control Enable ......................................................................................................................................................... 282
Coupon Label Priority Timer ................................................................................................................................................283
UPC-A ............................................................................................................................................................................................. 284
UPC-A Enable ........................................................................................................................................................................ 284
UPC-A Number System Character Transmission ............................................................................................................. 285
UPC-A Check Character Transmission ...............................................................................................................................286
UPC-A Minimum Read ......................................................................................................................................................... 287
Expand UPC-A to EAN-13 .................................................................................................................................................... 288
UPC-E ............................................................................................................................................................................................. 289
UPC-E Enable ........................................................................................................................................................................ 289
UPC-E Number System Character Transmission .............................................................................................................. 290
UPC-E Check Character Transmission ................................................................................................................................ 291
Expand UPC-E to UPC-A ...................................................................................................................................................... 292
Expand UPC-E to EAN-13 .................................................................................................................................................... 293
UPC-E Minimum Read ......................................................................................................................................................... 294
EAN-13 ........................................................................................................................................................................................... 295
EAN-13 Enable ...................................................................................................................................................................... 295
EAN-13 First Character Transmission ............................................................................................................................... 296
EAN-13 Check Character Transmission ............................................................................................................................. 297
EAN-13 ISBN Conversion Enable ........................................................................................................................................ 298
EAN-13 Minimum Read ....................................................................................................................................................... 299
EAN-8 ............................................................................................................................................................................................. 300
EAN-8 Enable ........................................................................................................................................................................ 300
EAN-8 Check Character Transmission ............................................................................................................................... 301
Expand EAN-8 to EAN-13 .................................................................................................................................................... 302
EAN-8 Minimum Read ......................................................................................................................................................... 303
EAN-8 Guard Insertion ......................................................................................................................................................... 304
EAN-8 Guard Substitution ................................................................................................................................................... 305
EAN-8/Jan-8 Both Guards Substitution ............................................................................................................................ 306
EAN-8 Stitch Exact Label Halves ........................................................................................................................................ 307
EAN-8 Stitch Unlike Label Halves ....................................................................................................................................... 308
EAN-8 Minimum Segment Length ..................................................................................................................................... 309
EAN-8 Decoding Levels ........................................................................................................................................................ 311
Other UPC/EAN Options .............................................................................................................................................................. 312
In-Store Printed Label Minimum Read .............................................................................................................................. 313
UPC/EAN Correlation ........................................................................................................................................................... 314
UPC/EAN Guard Insertion ................................................................................................................................................... 315
UPC/EAN Stitch Exact Label Halves ................................................................................................................................... 316
UPC/EAN Stitch Unlike Label Halves ................................................................................................................................. 317
UPC/EAN Minimum Segment Length ................................................................................................................................ 318
Price Weight Check ............................................................................................................................................................... 320
Enable EAN Two Label ......................................................................................................................................................... 322
EAN Two Label Minimum Read ........................................................................................................................................... 323
EAN Two Label Combined Transmission ...........................................................................................................................324
Addons ................................................................................................................................................................................... 325
GTIN ................................................................................................................................................................................................ 332
GTIN Enable ........................................................................................................................................................................... 332
GS1 DataBar .................................................................................................................................................................................. 333
DataBar Omnidirectional ............................................................................................................................................................. 333
DataBar Omnidirectional Enable ........................................................................................................................................ 333
DataBar Omnidirectional/EAN-128 Emulation ................................................................................................................. 334
DataBar Omnidirectional 2D Component Enable ..............................................................................................................335
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DataBar Omnidirectional Minimum Read .......................................................................................................................... 336
DataBar Omnidirectional Double Read Timeout ............................................................................................................... 337
DataBar Limited ............................................................................................................................................................................ 338
DataBar Limited Enable ....................................................................................................................................................... 338
DataBar Limited Minimum Read ........................................................................................................................................ 339
DataBar Limited 2D Component Enable ............................................................................................................................ 340
DataBar Limited EAN128 Emulation Enable ..................................................................................................................... 341
DataBar Expanded ........................................................................................................................................................................ 342
DataBar Expanded Enable ................................................................................................................................................... 342
DataBar Expanded EAN-128 Emulation ............................................................................................................................ 343
DataBar Expanded 2D Component Enable ........................................................................................................................ 344
DataBar Expanded Minimum Read .................................................................................................................................... 345
DataBar Expanded Length Control ..................................................................................................................................... 346
DataBar Expanded Length 1 ............................................................................................................................................... 347
DataBar Expanded Length 2 ............................................................................................................................................... 348
DataBar Expanded Reverse Retry ...................................................................................................................................... 349
Code 39 .......................................................................................................................................................................................... 350
Code 39 Enable ...................................................................................................................................................................... 350
Code 39 Start Stop Character Transmission ...................................................................................................................... 351
Code 39 Check Character Calculation ................................................................................................................................. 352
Code 39 Check Character Transmission ............................................................................................................................. 353
Code 39 Full ASCII ................................................................................................................................................................. 354
Code 39 Minimum Read ....................................................................................................................................................... 355
Code 39 Correlation .............................................................................................................................................................. 356
Code 39 Length Control ........................................................................................................................................................ 357
Code 39 Length 1 .................................................................................................................................................................. 358
Code 39 Length 2 .................................................................................................................................................................. 359
Code 39 Stitching .................................................................................................................................................................. 360
Code 39 Require Margins ..................................................................................................................................................... 361
Code 32 Italian Pharmacode ....................................................................................................................................................... 362
Code 32 Italian Pharmacode Enable ................................................................................................................................... 362
Code 32 Start Stop Character Transmission ...................................................................................................................... 363
Code 32 Check Character Transmission ............................................................................................................................. 364
Code 128 ........................................................................................................................................................................................ 365
Code 128 Enable ................................................................................................................................................................... 365
Code 128 Transmit Function Characters ............................................................................................................................ 366
Expand Code128 to Code 39 ................................................................................................................................................ 367
Code 128 Minimum Read ..................................................................................................................................................... 368
Code 128 Correlation ............................................................................................................................................................ 369
Code 128 Length Control ...................................................................................................................................................... 370
Code 128 Length 1 ................................................................................................................................................................ 371
Code 128 Length 2 ................................................................................................................................................................ 372
Code 128 Stitching ................................................................................................................................................................ 373
EAN-128 ........................................................................................................................................................................................ 374
EAN-128 Enable .................................................................................................................................................................... 374
Interleaved 2 of 5 (I 2 OF 5) .......................................................................................................................................................... 375
Interleaved 2 of 5 (I 2 OF 5) Enable ..................................................................................................................................... 375
I 2 of 5 Check Character Calculation ................................................................................................................................... 376
I 2 of 5 Check Character Transmission ............................................................................................................................... 377
I 2 of 5 Minimum Read ......................................................................................................................................................... 378
I 2 of 5 Correlation ................................................................................................................................................................ 379
I 2 of 5 Length Control .......................................................................................................................................................... 380
I 2 of 5 Length 1 .................................................................................................................................................................... 381
I 2 of 5 Length 2 .................................................................................................................................................................... 382
I 2 of 5 Stitching .................................................................................................................................................................... 383
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Codabar .......................................................................................................................................................................................... 384
Codabar Enable ..................................................................................................................................................................... 384
Codabar Start Stop Character Transmission ..................................................................................................................... 385
Codabar Start Stop Character Set ....................................................................................................................................... 386
Codabar Start Stop Character Match .................................................................................................................................. 387
Codabar Check Character Calculation ................................................................................................................................. 388
Codabar Check Character Transmission ............................................................................................................................ 389
Codabar Minimum Read ...................................................................................................................................................... 390
Codabar Correlation .............................................................................................................................................................. 391
Codabar Length Control ....................................................................................................................................................... 392
Codabar Length 1 .................................................................................................................................................................. 393
Codabar Length 2 .................................................................................................................................................................. 394
Codabar Stitching .................................................................................................................................................................. 395
Codabar Require Margins .................................................................................................................................................... 396
Code 93 .......................................................................................................................................................................................... 397
Code 93 Enable ...................................................................................................................................................................... 397
Code 93 Minimum Read ....................................................................................................................................................... 398
Code 93 Correlation .............................................................................................................................................................. 399
Code 93 Length Control ........................................................................................................................................................ 400
Code 93 Length 1 .................................................................................................................................................................. 401
Code 93 Length 2 .................................................................................................................................................................. 402
Code 93 Stitching .................................................................................................................................................................. 403
MSI .................................................................................................................................................................................................. 404
MSI Enable ............................................................................................................................................................................. 404
MSI Check Character Calculation ......................................................................................................................................... 405
MSI Number of Check Characters ....................................................................................................................................... 406
MSI Check Character Transmission .................................................................................................................................... 407
MSI Minimum Read .............................................................................................................................................................. 408
MSI Correlation ...................................................................................................................................................................... 409
MSI Length Control ............................................................................................................................................................... 410
MSI Length 1 .........................................................................................................................................................................411
MSI Length 2 .........................................................................................................................................................................412
MSI Stitching ......................................................................................................................................................................... 413
Standard 2 of 5 .............................................................................................................................................................................. 414
Standard 2 of 5 Enable ......................................................................................................................................................... 414
Standard 2 of 5 Check Character Calculation ..................................................................................................................... 415
Standard 2 of 5 Check Character Transmission ................................................................................................................ 416
Standard 2 of 5 Minimum Read .......................................................................................................................................... 417
Standard 2 of 5 Correlation .................................................................................................................................................. 418
Standard 2 of 5 Length Control ........................................................................................................................................... 419
Standard 2 of 5 Length 1 ..................................................................................................................................................... 420
Standard 2 of 5 Length 2 ..................................................................................................................................................... 421
Standard 2 of 5 Stitching ..................................................................................................................................................... 422
2D SYMBOLOGY PROGRAMMING................................................................................................................................................... 423
2D Symbologies ............................................................................................................................................................................ 423
Data Matrix .................................................................................................................................................................................... 424
Data Matrix Enable ............................................................................................................................................................... 424
Data Matrix Length Control ................................................................................................................................................. 425
GS1 Datamatrix Enable ........................................................................................................................................................ 427
PDF 417 .......................................................................................................................................................................................... 428
PDF 417 Enable ..................................................................................................................................................................... 428
PDF 417 Length Control ....................................................................................................................................................... 429
PDF 417 Read Option ........................................................................................................................................................... 431
Micro PDF 417 ............................................................................................................................................................................... 432
Micro PDF 417 Enable .......................................................................................................................................................... 432
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Micro PDF 417 Length Control ............................................................................................................................................ 433
Micro PDF 417 128 Emulation ............................................................................................................................................. 435
QR Code .......................................................................................................................................................................................... 436
QR Code Enable ..................................................................................................................................................................... 436
QR Code Length Control ....................................................................................................................................................... 437
QR Code URL Link Enable .................................................................................................................................................... 439
GS1 QR Code Enable ..................................................................................................................................................................... 440
Micro QR Code ............................................................................................................................................................................... 441
Micro QR Code Enable .......................................................................................................................................................... 441
Micro QR Code Length Control ............................................................................................................................................ 442
Aztec Code ..................................................................................................................................................................................... 444
Aztec Enable .......................................................................................................................................................................... 444
Aztec Length Control ............................................................................................................................................................ 445
Appendix A. LED/AUDIO INDICATIONS & CONTROLS ....................................................................................................................... 447
Good Read Indicator ..................................................................................................................................................................... 447
Controls and Indicators ................................................................................................................................................................ 448
LED and Audio Indications ................................................................................................................................................... 449
ScaleSentry / Scale Service Button .................................................................................................................................... 452
EAS Button ............................................................................................................................................................................ 453
Scale Zero Button ................................................................................................................................................................. 453
Scanner Control Button ....................................................................................................................................................... 454
Calibration Switch ................................................................................................................................................................. 455
Appendix B. CABLE INFORMATION...................................................................................................................................................... 457
Introduction ................................................................................................................................................................................... 457
General Specifications .......................................................................................................................................................... 457
External Cable Pinouts ................................................................................................................................................................. 458
Appendix C. KEYPAD.............................................................................................................................................................................. 461
Appendix D. MICROSD CARD ................................................................................................................................................................ 463
MicroSDHC Compatibility ............................................................................................................................................................. 463
MicroSD Card Insertion ................................................................................................................................................................ 463
microSD Card Removal ......................................................................................................................................................... 464
Autorun File Processing ............................................................................................................................................................... 465
MicroSD Function Summary ........................................................................................................................................................ 465
MicroSD Function Details ............................................................................................................................................................ 466
From Scanner to MicroSD Card ........................................................................................................................................... 466
From MicroSD Card to Scanner ........................................................................................................................................... 467
Appendix E. HOST COMMANDS............................................................................................................................................................ 469
Accepting Commands from an RS-232 Scanner Host .............................................................................................................. 469
Appendix F. FACTORY DEFAULTS......................................................................................................................................................... 471
Appendix G. HANDHELD DATA FORMAT REQUIREMENTS................................................................................................................ 495
Handheld Data Format Requirements General ........................................................................................................................ 495
Datalogic Handheld Data Format Requirements .............................................................................................................. 496
AIM Formats ......................................................................................................................................................................... 500
Product Reference Guide
ix
Page 12
NOTES
x Magellan™ 9300i / 9400i Scanners
Page 13
Chapter 1
Introduction
This manual provides details for installation, configuration, calibration and
operation of the scanner or scanning-scale.
For the purposes of this manual, any Magellan 9300i / 9400i
model may be termed as simply “scanner” (including scanningscale models).
NOTE
Manual Overview
Chapter 1, Introduction, presents the manual’s contents, describes features
and specifications, provides regulatory and safety information, and lists the bar
code symbologies the scanner will read.
Chapter 2, Site Preparation and Installation, supplies physical dimensions for
the scanner or scanning-scale and its most common accessories, and details
counter preparation and installation. Cable routing, connection and testing are
also explained in this section.
Chapter 3, Operation and Maintenance, describes use and maintenance; pro-
viding details about operator controls, programming and diagnostic modes,
scale “zeroing” and calibration. Scanner and scale routine maintenance are out
lined in this section as well.
Chapter 4, Image Capture and Customer Service Scanner, defines the functions
of the optional Customer Service Scanner (CSS) and Image Capture features.
Chapter 5, Problem Isolation, provides an outline of three scanning-scale test
modes: Selftest, Operational Tests and Diagnostic Tests. Descriptions of the
error indications if the scanner detects a system problem and troubleshooting
flowcharts to aid in problem resolution are also presented.
Chapter 6, Calibration Procedures, explains scale calibration and verification
procedures, including procedures for calibrating the scale in pounds as well as
kilograms.
Chapter 7, Programming, details procedures and contains different sections
provides custom bar codes for setting programmable scanner and scanningscale features.
Appendix A, LED/Audio Indications & Controls, lists the various functions and
indications of the scanner’s control panel features.
Appendix B, Cable Information, outlines wire requirements, connector specifi-
cations and pinout details for associated product cabling.
Because of differences due to multiple model types and options,
the illustrations shown in this manual may vary from the model(s)
in use at your location.
-
Product Reference Guide 1
Page 14
Appendix C, Keypad, furnishes bar codes representing the digits and characters
required to enter extended programming data needed during certain programming sessions.
Appendix E, Host Commands, contains a partial listing of available host com-
mands that can be used with a compatible host interface.
Appendix F, Factory Defaults, provides a listing of factory default settings
based on the most common interface.
Appendix G, Handheld Data Format Requirements, specifies additional refer-
ences for use when a handheld scanner is connected to the scanner.
How to Use This Manual
You’ll find it helpful to familiarize yourself with the first section of this manual,
since it provides both a general description of the product’s features and an
overview of the manual’s contents and organization. Reference the other sec
tions as required for information about scanner or scanning-scale installation,
operation, maintenance, calibration and bar code programming.
Manual Conventions
‘NOTE’ blocks contain information that is helpful and recommended. They provide information that is critical to operations
and/or procedures described in this manual.
-
LEGAL
NOTE
‘LEGAL NOTE’ blocks indicate procedures or activities which may
be regulated under law by governmental agencies. It is your
responsibility to ensure compliance with the regulations that gov
ern installation of weighing devices.
‘CAUTION’ blocks inform you that proper handling (adherence to
the procedures described) is required to avoid damage to equip
ment and/or property.
‘WARNING’ blocks alert you to potential physical harm or injury.
These statements do not include potentially fatal hazards, which
would be designated as ‘DANGER’ blocks. Use of this product does
not warrant the need for a DANGER block.
-
-
2 Magellan™ 9300i / 9400i Scanners
Page 15
Scanner Features
without Platterwith Platter
1
2
2
3
3
7
4
5
5
8
4
6
6
The parts and features of the scanner are shown in Figure 1. Control Panel buttons and indicators are described in more detail in Appendix A.
NOTE
Figure 1. Scanner Features
Scanner Features
Optional features include the Scale (for weighing items) Customer Service Scanner (CSS) and Electronic Article Surveillance
(EAS). Your scanner may or may not support all of these capabili
ties.
-
1
Scanning Guides
2
Control Panel
3
Good Read Indicator LED
4
Horizontal Scan Window
5
Speaker
6
Vertical Scan Window
7
All Weighs™ Platter
8
Bubble Level
Product Reference Guide 3
Page 16
Connectors and Ports
To Checkpoint® or
Nedap® EAS System
To Sensormatic®
EAS System
Connector port availability and appearance will differ between models, since
these optional features may sometimes be added at the time of purchase. See
the illustrations in
•Checkpoint
•Sensormatic
• Scale (weighing) Feature
• Remote Display Accessory (for models with a scale)
• Customer Service Scanner (CSS)
Figure 2. Optional EAS Cable Connections
Figure 1, Figure 2 and Figure 3.
®
or Nedap
®
Electronic Article Surveillance (EAS) Feature
®
Electronic Article Surveillance (EAS) Feature
4 Magellan™ 9300i / 9400i Scanners
Page 17
Figure 3. Connector Panel
Connector Bulkhead
HOST PORT
REMOTE DISPLAY POWER
Connection to
these ports is
Optional
AC Brick Input
OR
Power off Terminal
(POT) Brick Input
Drives Remote Display
· Label Data
· Scale Data (for
single cable interfaces)
· Application Download
(where appropriate)
USB PORTS
· USB Handheld
Scanner Input
· USB-to-Serial adapter
used for scale cali bration testing.
Models with scale
only
USB ‘B’ IMAGE PORT
Connection to
this port is
Optional
· Connects to archive
drive or other device
for saving captured
image files.
SCALE HOST
Scale Data (dual
cable scanner/scale)
Dual cable units only.
(Scale connection may
be handled through
POS Terminal port)
AUXILIARY PORT
Connection to
this port is
Optional
Connection to
this port is
Optional
· Application Download
to attached RS-232
Handheld Scanner
· Provides Good Read
output to enable EAS
antenna RF output
EAS
POWER
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS
AUX
IMAGE
PORT
POWER
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS
AUX
IMAGE
PORT
To Checkpoint® or Nedap® EAS System
Product Reference Guide 5
Page 18
Physical Parameters
1
2
4
5
3
This section provides specifications for performance, environmental and electrical parameters. Reference the second section of this manual, Site Preparation
and Installation on page 17, for physical measurements of all models and some
accessories.
Scanning
A scan zone (Figure 4) exists in the area between the horizontal and vertical
scan windows. Separate projections from each of these sources combine to
form a zone where bar code labels are read. Refer to the
nance on page 49 section of this manual for more details about the topic: Scanning Items on page 49.
Figure 4. Scan Zone
Operation and Mainte-
1
Vertical Scan Zone
2
Horizontal Scan Zone
3
EAS Tag Deactivation System
Scanners can be ordered from the factory to include an optional EAS (Electronic
Article Surveillance) deactivation system. Multiple EAS system types are avail
able. At the time of this writing they are: Checkpoint1 (for Counterpoint IX and
Evolve D11 models), Sensormatic2 and Nedap.
The Sensormatic® deactivation system requires connection as shown in Figure
2a. Reference Chapter 3, Deactivating Security Labels for more information
about its use.
Contact Technical Support on page 15 for information about installation of the
Sensormatic AMB-9010/IPS EAS Deactivation Controller (AMB-5120) controller
box. Additional details about this system can be referenced under the following
topics:
• Chapter 3, Deactivating Security Labels
• Chapter 7, EAS Features — Sensormatic
1. Checkpoint is a registered trademark of Checkpoint Systems, Inc
2. Sensormatic is a registered trademark of Sensormatic Electronics Corporation.
4
Combined Scan Zone
5
Targeting Guides
-
6 Magellan™ 9300i / 9400i Scanners
Page 19
Weighing
Physical Parameters
Specifications for scale capacity, settling time, minimum and maximum static
weight, zeroing, and warm-up time are given below. For more information
regarding the topic:
Operation and Maintenance on page 49 section of this manual.
Proper Weighing Technique (Scale Models), refer to the
Rated Weight Capacity
The scale’s operational weight capacity is:
• 30.00 pounds, displayed in 0.01 increments
OR
• 15.000 kilograms1, displayed in 0.005 increments.
Minimum Weight
The minimum weight that can be accurately measured by the scale is 0.01 lb.
(0.005 kg).
Maximum Static Weight (Overload)
A maximum static weight of 150 pounds (68 kg) can be sustained by the scale
without incurring damage or degrading performance.
Automatic Zero Maintenance
The scale’s software constantly monitors and adjusts the Zero point as long as
the deviation is within acceptable limits
accumulation or removal. During power-up, the scale automatically re-zeros
after verifying that all subsystems are functional. Additionally, the scale may be
manually “zeroed” by pushing the Scale Zero Button located on the control
panel.
Scale SentryTM Option
The optional ScaleSentry feature monitors items placed on the platter to ensure
they are not overhanging and touching non-weighing surfaces. If the system’s
infrared (IR) beams sense items encroaching past the sides of the weigh platter,
the speaker will sound a unique tone and/or the ScaleSentry LED indicator will
illuminate to indicate a ScaleSentry error condition. ScaleSentry optionally
blocks the transmission of weight to the host depending on how it is config
ured (see "Scale Sentry" starting on page 154). The scanner/scale can be programmed to just beep and/or light the LED if there is a ScaleSentry issue.
Reference
ScaleSentry options and details.
"Using the Optional ScaleSentry
2
, while compensating for any debris
TM
Feature" on page 51 for more
-
1. The scale can also be set at the factory for 9.99 kg max.
2. Acceptable limits of deviation are set at -0.2 to +0.6 pounds (-0.078kg to 0.23kg), which is -
0.67 to +2.0% of total capacity.
Product Reference Guide 7
Page 20
Warm-Up Time
There are two pertinent warm-up times that apply to the scanning-scale:
The two warm-up periods can be performed concurrently, thereby
reducing the total required warm-up time to 60 minutes.
NOTE
Thermal Equilibrium
When the unit is moved from a cooler temperature (such as a storage area) to a
warmer environment (such as a checkstand location), 60 minutes must be
allowed to acclimate the unit to ambient conditions prior to calibration or oper
ation.
Power-up
Once installed and powered up, a warm-up time of 15 minutes must be allowed
before calibrating or performing weighing operations.
Figure 5. Environmental Specifications
-
Illumination
Artificial Light:
0-450 Foot-candles
(4844 LUX)
Operation
+40° C +104° F
0° C 32° F
Temperature
+10° to +40° C
50° to +104° F
Sunlight:
0-8,000 Foot-candles
(86,114 LUX)
Dust Resistant Optics Cavity, IP5X
Spill Proof
(Datalogic MS-0006-13-0004)
Humidity
5 - 95%
Storage
POS Scanner
+70° C +158° F
-40° C -40° F
Temperature
-40° to +70° C
-40° to +158° F
8 Magellan™ 9300i / 9400i Scanners
Page 21
Electrical Specifications
Before installation, always verify that the site’s electrical service meets the
scanner’s requirements. The scanner has been engineered for compatibility
with most international electrical systems operating in ranges from 100 to
240VAC at 50-60 Hz. Verify that the power source will supply “clean” electrical
power to the equipment; that is, it must be free of excess electrical noise.
Check the IEC power cord shipped with the scanning-scale. If the cord will not
plug into your AC power receptacle, the power cord shipped is not compatible
with your electrical system. Please contact your distributor immediately to
receive the necessary information and components to ensure electrical compat
ibility.
Power Supply
The scanner utilizes a single power supply for all models. Unique installation
and international connections are accomplished through selection of the proper
IEC power cord
VOLTAGE FREQUENCY CURRENT (RMS)
100-240VAC ±10%
50-60
Hz 0.5 Amps @ 100V
Electrical Specifications
-
CAUTION
NOTE
Safe operation of your scanner or scanning-scale requires properly grounded
electrical outlets. Be sure to have a qualified electrician certify the earth-ground
connection on circuits which will be used to power the unit.
The scanner is powered on/off by connecting/disconnecting its power supply.
Product Reference Guide 9
Page 22
Safety Precautions
CAUTION
WARNING
No adjustments or alteration of the scanner or scanning-scale housing are to be attempted by the user.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, here is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or televi
sion reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
-
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
10 Magellan™ 9300i / 9400i Scanners
Page 23
Labeling
3
4
AUX
EAS
SCALE
HOST
HOST
PORT
USB
0.00
REMOTE
DISPLAY
POWER
IMAGE
PORT
A
UX
EAS
S
C
A
LE
HO
S
T
H
O
ST
P
O
RT
US
B
0
.
0
0
REMOTE
DI
S
P
L
A
Y
PO
W
E
R
I
M
A
G
E
PO
R
T
2
POWER
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS AUX
IMAGE
PORT
PO
W
E
R
0
.
0
0
REMOTE
DISP
L
A
Y
U
SB
HO
S
T
P
O
R
T
SC
ALE
H
OST
EAS
A
UX
I
M
A
GE
P
OR
T
1
Labeling
Regulatory, reference and safety labeling are shown in Figure 6.
Figure 6. Labeling
Underside of Scanner Beneath the Scanner’s Platter
1
Connector Bulkhead Label
2
Regulatory - I/F Label
3
Serial Number Label
Scale Regulatory Label (units with scales
4
only)
Product Reference Guide 11
Page 24
Agency Compliances
The scanner and scanning-scale meets or exceeds the requirements for its
device type as set forth by the following agencies and regulations:
COUNTRY COMPLIANCE COMMENTS
Safety
United States UL60950-1 cULus Approved
World IEC60950 CB certification
Korea K-60950-1 Included in CB
EMC/EMI
USA FCC
Australia/N Zealand AS/NZS CISPR 22 Class B
Canada ICES-003 Class B
Europe CISPR 22 Class B
Japan VCCI Class B
Taiwan CNS13438
ROW CISPR 22 Class B
Korea KN-22, KN-24 KCC mark
Optical Emissions
Europe and ROW EN/IEC 62471 LED illumination
Weights & Measures (Scale units only)
United States
Canada Measurement Canada Weights and Measures Act
Europe 2009/23/EEC EN45501
Australia
New Zealand 1999 Part 1 Regulations 5 and 6
Mexico NOM-010-SCFI-1994
Bureau International
de Métrologie Légale
(BIML)
47 CFR Part 15B - 15.107 &
15.109
NIST Handbook 44
(Dept. of Commerce)
National Measurement Institute (NMI)
OIML R76-1 and R76-2
certification
Class B
NCWM-NTEP
NMI R76, Parts 1 and 2
Measuring InstrumentsInstruments Non-automatic
weighing-functioning techni
cal and metrological requirements
Class III scale, non-automatic
weighing
-
12 Magellan™ 9300i / 9400i Scanners
Page 25
Agency Compliances
COUNTRY COMPLIANCE COMMENTS
Power Supply
USA/Canada Safety cULusa, UL60950-1
State of California CEC-400-2010-012 Energy Efficiency Standard
Canada NR Canada Energy Efficiency Standard
Europe CE and Level IV efficiency
ROW CB cert Safety
Mexico NOM and CONUEE Safety and Energy Efficiency
Japan PSE Safety J60950-1 and J55022
Russia GOST
Australia RCM and MEPS
Korea KCC and MEPS
Taiwan BSMI
China CCC
Argentina IRAM S mark Safety
South Africa SABS Safety
Safety, EMC and energy efficiency Erp2009/125 EEC
CB Safety Scheme per TUV
IEC60950-1:2005/EN609501:A12
Safety AS/NZS 60950-1 and
AS.NZS4665 (energy effi
ciency)
Safety, EMC and Energy Efficiency
Safety CNS 14336-1 and EMC
CNS 13438
Safety and EMC GB17625-1,
GB4942.1, GB9254
-
Contact Datalogic USA, Inc. or your Datalogic representative for a complete listing of approvals for other countries.
Product Reference Guide 13
Page 26
Bar Codes Supported
The scanner can read/decode the following 1D and 2D bar code types (symbologies):
1D Symbologies
• UPC Versions A & E • Plural Stage Dual UPC Bar Codes for
Japan (2 label read)
• GSI DataBar Omnidirectional, DataBar
Expanded, DataBar Stacked
•JAN-8 & 13 •UCC/EAN 128
• GTIN Support •Code 39
• Code 39 full ASCII • Code 128 (including conversion to
•Code 93 • Interleaved 2 of 5 (I 2 of 5)
• Industrial 2 of 5 (sometimes referred to
as Standard 2 of 5)
•Codabar •MSI
•Digimarc
®
•EAN-8 & 13
Code 39)
• Code 32 (Italian Pharmaceutical Code)
2D Symbologies
• PDF417, including driver’s license parsing
•MicroPDF
• Data Matrix
•Aztec
•QR Code
•Micro QR
References
U.S. Department of Labor
Guidelines for Retail Grocery Stores
www.osha.gov
Anonymous, 1992, “Ergonomic Improvement of Scanning Checkstand Designs”,
Food Marketing Institute
800 Connecticut Ave. N.W.
Washington, D.C. 20006
Grant, Katharyn A. et al., 1992, “Ergonomic Evaluation of Checkstand Designs
in the Retail Food Industry”,
National Institute of Occupational Safety and Health
4676 Columbia Parkway
Cincinnati, Ohio 45226
14 Magellan™ 9300i / 9400i Scanners
Page 27
Technical Support
Datalogic Website Support
The Datalogic website (www.datalogic.com) is the complete source for technical
support and information for Datalogic products. The site offers product support, warranty information, product manuals, product tech notes, software
updates, demos, and instructions for returning products for repair.
Reseller Technical Support
An excellent source for technical assistance and information is an authorized
Datalogic reseller. A reseller is acquainted with specific types of businesses,
application software, and computer systems and can provide individualized
assistance.
Telephone Technical Support
If you do not have internet or email access, you may contact Datalogic technical
support at (541) 349-8283 or check the back cover of your manual for more
contact information.
Technical Support
Product Reference Guide 15
Page 28
NOTES
16 Magellan™ 9300i / 9400i Scanners
Page 29
Site Preparation and Installation
This chapter provides instructions for design and preparation of the checkstand
for scanner or scanner-scale installation. It also specifies physical parameters,
power and ventilation considerations, cable routing information and unit instal
lation for different models.
There are three basic steps:
1. SECTION I. Pre-Installation Considerations, below
2. SECTION II. Checkstand Preparation, starting on page 27
3. SECTION III. Installation, starting on page 32
Once the procedures in this chapter are complete, the scanner is ready for
operation. If a scanner-scale was installed, calibration will be required before
placing the unit into operation. You must consult the local weights and mea
sures authority to ensure that all legal requirements are met concerning calibration and certification. See "Calibration Procedures" starting on page 75 for
detailed procedures for calibrating the scale in either pounds or kilograms.
SECTION I. PRE-INSTALLATION CONSIDERATIONS
Chapter 2
-
-
This manual does not cover all factors relating to worker safety and checkstand
design. It does, however, offer a list of considerations that may be helpful in
ensuring greater safety and productivity. Careful planning using these general
guidelines should result in a more efficient, comfortable work environment.
The U.S. Bureau of Labor Statistics reports that the incidence of repetitive
motion injuries has increased dramatically in recent years. Checkstand design
and scanner installation and operation procedures can reduce the risk of repet
itive motion injuries, but not eliminate it.
Although there are currently no formal guidelines for checkstand ergonomics,
the Food Marketing Institute (FMI), Occupational Safety and Health Administra
tion (OSHA) and the National Institute of Occupational Safety (NIOSH) of the
Department of Health and Human Services have released the reports listed at
the end of these recommendations. These reports contain suggestions for
ergonomic improvement of checkstand designs and scanner installation, main
tenance and usage. Portions of the reports are summarized below. For copies of
the complete reports, or to inquire about any modifications to the recommen
dations, contact FMI, OSHA and NIOSH at the addresses listed in "References"
on page 14.
-
Product Reference Guide 17
-
-
-
Page 30
Ergonomic Recommendations
1. Select a design which allows load-sharing by several muscle groups (for
example designs which allow the cashier to use both hands for scanning
and bagging).
2. Use a powered in-feed conveyor to help cashiers bring the items to their
best work zone, rather than leaning and reaching to get items further up
the conveyor.
3. Select checkstands which deliver products to the cashier on an input belt
and do not require the unloading of items from a cart. These designs put
less stress on the cashiers’ shoulders and back.
4. Minimize the distance between the input and take-away conveyors (i.e.,
the distance the cashier has to reach to move the products).
5. Minimize the width of the input conveyor to reduce the cashier’s reach to
items on the far side of the belt; use a diverter or “sweeper” to direct prod
ucts closer to the cashier.
6. Select a design which encourages the cashier to slide products across the
scanner rather than gripping and lifting. Make sure the horizontal surface
of the scanner is flush with all surrounding surfaces.
7. Choose a design which integrates the scanner and scale to eliminate
extended reaches and lifts during weighing tasks.
8. Place the conveyor belt electronic eye close to the scanner, but allow sufficient area between the eye to ensure the belt does not push items in to the
scanning field.
-
9. Locate commonly used items such as the cash drawer and printer within
easy horizontal reach.
10. Remove, round-off, or pad sharp or hard edges with which the cashier
may come into contact.
11. Provide an easily accessible bag stand at a height of 33 - 43.2 cm (13 17”) lower than the top surface of the checkstand to reduce stresses to the
shoulders, elbows, and risks associated with lifting products into bags.
12. Do not position the bag stand between the cashier and the scanner, due to
the increased reach involved.
13. Position the scanner’s horizontal scanning surface 86.4 - 91.4 cm (34 36”) above the floor. Maintain a minimum of 12.7 cm (5”) clearance
between elbows and work surfaces.
14. Provide adjustable keyboard mounting (height, tilt, and horizontal reach).
15. Position the printer, cash drawer, and other checkstand devices the cashier
uses within easy reach (less than 46 cm/18”).
16. Provide adequate toe space (at least four inches), foot rests or rails, antifatigue mats, and where feasible, an adjustable seat or stand against which
the cashiers can lean.
18 Magellan™ 9300i / 9400i Scanners
Page 31
Checkstand Design
Counter Preparation
Since the majority of grocery checkout lanes are designed as “left-hand take
away,” the counter drawings in this section focus on this counter design. Simply
reverse the layout for a “right-hand take away” requirement. The unit scans
equally well in either configuration.
The most important consideration when planning the counter opening for the
scanner is the operator’s comfortable reaching distance. The ideal, ergonomi
cally sound installation allows items to be directed within easy reach, and a
scanning area requiring no lifting or special orientation of items. If you haven’t
already read the information at the beginning of this section titled,
please do so before continuing these instructions.
The symmetrical design of the scanner permits the operator to easily pass
items from one hand to the other while scanning (either from right-to-left or
left-to-right). With the unique multi-side scan zone, scanning is accomplished
in one fluid motion. The operator simply slides the item from the conveyor belt
or diverter area through the scanning area and passes the item to the other
hand, which in turn bags it or places it on a take-away conveyor belt. Move
ment should flow naturally over the surface of the scanner.
Figure 7 shows a typical “left-hand-take-away” checkstand design.
Ergonomic Recommendations
-
on page 47,
-
Figure 7. Typical Checkstand Design
POS Terminal
Remote Display
lb
0.00
g
k
5
0
0
.
x
5
1
/
b
l
1
0
.
X
0
3
E
T
CI
A
P
A
C
/
Y
T
CI
A
P
CA
and Printer
Scanner or
Scanner-Scale
Conveyor
Keyboard
Item Diverter (optional)
Bag Well
Bagging Area
Check Writing Stand (optional)
Optional Customer
Service Scanner (CSS)
Product Reference Guide
19
Page 32
Site Requirements
Consider the following factors before installing the scanner/scanner-scale and
its optional Remote Scale Display.
Ventilation Requirements
The scanner operates without the use of a ventilation fan. As long as there is
adequate convective air flow and no major heat producing equipment in close
proximity, the unit’s housing provides adequate heat dissipation. The air tem
perature in the checkstand around the scanner must not exceed 104°F (40°C).
The scanner-scale’s perimeter housing has been designed to provide adequate
space for convective cooling and unrestricted movement of the weighing appa
ratus. Figure 8 shows the debris chutes and ventilation slots. The checkstand
design must:
• keep the ambient air temperature inside the checkstand adjacent to the
scanner below 104°F (40°C).
• allow a source of air that provides adequate cooling by convective air flow.
NOTE
If motors, conveyor belts, or other heat-producing equipment are located near
the scanner, forced air ventilation may be required. In most installations, a 30
cfm (51m
fan is installed, it is recommended to use one with a removable filter that may
be washed or replaced.
DO NOT place the scanner in a close-fitting, fully enclosed checkstand. Provide a MINIMUM of 103.2 cm2 of air intake from below
the installation for sufficient convective cooling.
3
/h) axial fan should provide sufficient air movement. If a ventilation
-
-
Figure 8. Debris Chutes & Ventilation Slots
(Models vary)
20 Magellan™ 9300i / 9400i Scanners
Page 33
Ergonomic Recommendations
Service Access Requirements
The scanner and scanner-scale have been engineered to allow performance of
all routine service and maintenance (such as “zeroing” and calibration) without
removing the scanner from the checkstand. Additionally all cable connections
made at the scanner can be connected and removed while the unit is sitting on
the countertop. The installer should provide service access to all remaining
cable connectors as well as the AC/DC Power Supply (if installed).
Recommended Power Installation
Since the typical grocery environment includes conveyor belts and electric
motors, care should be taken to ensure that the scanner has a supply of “clean”
power (power without excessive electrical noise).
Liquid Drainage
Select a checkstand design which allows fluids to flow through, and directs liquids away from any electronic equipment or storage areas.
Should a liquid spill occur, ensure that moisture can flow through the checkstand without pooling.
Leveling
Both flange mount and shelf mount scanners may require leveling during
installation to ensure the platter is flush or just below flush with the counter.
Each type is leveled using different methods:
• Shelf mounted scanners use built-in leveling screws that mount to the
support rail and can be adjusted as needed. These adjustable leveling
screws are adjusted from the top of the scanner with a slotted screw
driver, with the platter removed. They should be adjusted so the platter is
flush with the top of the counter.
• For a flange mount scanner, adjustment screws must be provided by the
user if leveling is required. The leveling screws should be installed where
shown on the counter cutout/ installation page (see
Cutout, starting on page 27). Similarly to the shelf mount scanner, the
flange mount scanner platter should be adjusted level to the top of the
counter.
Counter
Cable Routing
Placement of the scanner-scale should be planned to allow easy access to other
components, as well as optimize communication between the scanner, the POS
terminal and the optional Remote Scale Display. Note that cables may drop
straight down from the scanner’s connector panel, or may be routed along the
unit’s side using the hardware provided. Do not route interface cables near any
electrical motors or other sources of electromagnetic interference.
Remote Scale Display Placement
The customer, and checker in some instances, must be able to easily view and
read the Remote Scale Display (if one is present). Ambient light and mounting
height considerations are discussed later in this section.
Product Reference Guide
21
Page 34
Vertical Clearance
DO NOT
Obstruct
Scan Zone
DO NOT
Obstruct
L-Platter
Removal
Allow a minimum
clearance of
1.5" (3.8cm)
(Enclosure)
(Keyboard Mount)
D
I
S
P
L
A
Y
~30° minimum
128.8mm
Display Clearance
A minimum vertical clearance of 3.8 cm (1.5”) MUST be provided (reference Fig-
ure 9). This will facilitate ease of scanning, and allow adequate space above the
scanner bonnet for removal and replacement of the All Weighs™ Platter (the Lshaped platter).
Figure 9. Vertical Clearance
Display Clearance
Clearance must be allowed so that a POS display will not interfere with the
scanner’s read zones. POS display placement must not encroach the scan zone
formed by the horizontal and vertical windows. The bottom of the display must
be no lower than the 30° line shown, which projects from the front edge of the
bonnet.
22 Magellan™ 9300i / 9400i Scanners
Page 35
Figure 10. Scanner and Scanner/Scale Models
Model 939401
Short Scanner
Model 939403
Medium Scanner
Model 939405
Long Scanner
Model 939404
Medium Scanner/
Scale
Model 939406
Long Scanner/
Scale
Ergonomic Recommendations
Product Reference Guide
Scanner Weights
When selecting materials and designing supports for scanner installation, don't
forget to factor in the weight of the scanner or scanner-scale and the products
that will need to be weighed or scanned during checkout.
Model Description
939401 Short Shelf Mount Scanner 6.03 kg (13.3 lb) N/A
939403/
939404
939405/
939406
Scanner Weight
(w/o scale)
Scanner/Scale
Weight
Medium Shelf Mount Scanner 6.12 kg (13.5 lb) 7.39 kg (16.3 lb)
Long Flange Mount Scanner 6.27 kg (13.82 lb) 7.53 kg (16.6 lb)
23
Page 36
Flange Mount vs. Shelf Mount
Front and rear brackets
SHELF MOUNT
FLANGE MOUNT
Flange mount scanners and scanner-scales are supported in the counter by
brackets built into the front and back of the scanner. The flange brackets rest in
a recessed pocket in the countertop and the scanner is suspended between
them.
Shelf mount scanners and scanner-scales are supported by means of a shelf
directly under the body of the scanner.
See the figure below for easy identification of flange and shelf mount scanners.
Figure 11. Flange Mount vs. Shelf Mount
24 Magellan™ 9300i / 9400i Scanners
Page 37
Scanner Dimensions
351.9mm (13.85”)
121.1mm (4.76”)
128.8mm
(5.07”)
100.5mm
(3.95”)
117.9mm (4.64”)
103.3mm
(4.06”)
292.1mm (11.5”)
Window
SHORT (SHELF MT)
Model 939401
399mm (15.7”)
168.2mm (6.62”)
128.8mm
(5.07”)
117.9mm (4.64”)
103.6m
(4.07”)
292.1mm(11.5”)
100.5mm
(3.95”)
MEDIUM (SHELF MT)
Models 939403 and 939404
FOR REFERENCE ONLY
For reference only - see "Counter Cutout" on page 27 for actual counter cutout
dimensions for your model.
NOTE
Ergonomic Recommendations
Product Reference Guide
25
Page 38
Scanner Dimensions (continued)
435mm (17.126”)
117.86mm (4.64”)
128.68mm
(5.06”)
100.6mm
(3.96”)
44.7mm
(1.76”)
34.9mm (1.37”)
265.01mm (10.43”)
505.8mm (19.913”)
103.6mm
(4.08”)
90.8mm
(3.57”)
292.1mm
(11.5”)
Window
LONG (FLANGE MT)
Models 939405 and 939406
FOR REFERENCE ONLY
For reference only - see "Counter Cutout" on page 27 for actual counter cutout
dimensions for your model.
NOTE
26 Magellan™ 9300i / 9400i Scanners
Page 39
SECTION II. CHECKSTAND PREPARATION
When performing a first-time installation into a new checkstand, verify before
cutting that room will be allowed for cabling and the AC/DC Power Supply.
When making the opening, take extra care to accurately cut to the correct
dimensions. Mounting may require installation of support(s), countertop rout
ing, or other such devices. Depending upon checkstand design, you may wish
to install an item diverter to direct items toward the scan window. See “Counter
Cutout” below for more details concerning the location and preparation of the
opening.
Some models are designed to fit with little or no modification into openings cut
for previously installed scanners such as other Magellan
scanner models 7874/5/6/7/8. Other models are designed for applications
with smaller footprint requirements. Additionally, a Customer Service Scanner
(CSS) module can be optionally included with a scanner for installation. The
module can be installed in various positions depending upon the checkstand
design and desired mode(s) of customer interaction. See the CSS Quick Refer
ence Guide (QRG) for more details.
Counter Cutout
Ergonomic Recommendations
-
™
scanners, or NCR®
-
The following guidelines for preparing an existing checkstand to accept a scanner or incorporating the unit into a new checkstand design will not be accurate
for all installations. Although these guidelines will suffice for most standard
installations, the installer may need to make adjustments to accommodate
varying counter heights and thicknesses, support design, or other checkstand
limitations.
See "SECTION I. Pre-Installation Considerations" starting on page 17 for more
information about checkstand design.
Product Reference Guide
27
Page 40
Figure 12. Installation Overview
(Models and
connections
vary)
Cabling
AC/DC
Power
Supply
Counter Cutout
Item
Diverter
Routed
Support
Lip
Support Rails
Follow these basic steps to prepare the counter for the unit:
1. Select a position for the scanner that offers a smooth product flow which
best accommodates the reaching distance of the average operator.
2. Cut the opening in the countertop. Select the appropriate drawing for your
model.
28 Magellan™ 9300i / 9400i Scanners
Page 41
Ergonomic Recommendations
29.53cm
(11.625")
min.
Max. Radius = 0.635cm
(0.25") 4x
103.6mm (4.08")
Liquid
Drainage
Liquid
Drainage
Support Rails
35.6cm
(14.00")
min.
Model 939401
SHORT
COUNTER CUTOUT DIMENSIONS
Figure 13. Counter Cutout and Scanner Support Dimensions - Short
Product Reference Guide
29
Page 42
Figure 14. Counter Cutout and Scanner Support Dimensions - Medium
11.625"
(29.53cm)
min.
Max. Radius = 0.25"
(0.635cm) 4x
15.825"
(40.2cm)
min.
Liquid
Drainage
Liquid
Drainage
Support Rails
103.6mm (4.07")
Model 939403 and 939404
MEDIUM
COUNTER CUTOUT DIMENSIONS
30 Magellan™ 9300i / 9400i Scanners
Page 43
Ergonomic Recommendations
COUNTER CUTOUT DIMENSIONS
Figure 15. Counter Cutout and Scanner Support Dimensions - Long
LONG (FLANGE MOUNT)
Models 9805 and 9806
Max. Radius = 0.64cm
29.53cm
(11.63")
0.95 cm
(0.38")
(0.25") 4x
1.91cm
(0.75")
Flange Support
0.95cm
(0.38")
If leveling feet are needed for models
93/9405 and 93/9406, place in the
locations marked with plus signs (+).
1.9 cm
(0.75")
Liquid
Drainage
51.12cm
(20.13")
47.31cm
(18.63")
Flange Support
7.77cm
(3.06")
7.77cm
(3.06")
1.91cm
(0.75")
0.95cm
(0.38")
3.8 cm
(1.5")
Liquid Drainage
1.9 cm
(0.75")
If you plan to use a router on a countertop with a thickness of 1.9 cm
(0.75”) plywood, you’ll need to add a backing strip that supports the
Figure 12). This sup-
NOTE
area routed out for the support flanges (see
port strip should minimally be made of 1.9 cm (0.75”) thick plywood
and be approximately 10.2 cm (4.0”) wide and 35.6 cm (14.0”) long.
This strip should be glued as well as screwed to the underside of the
countertop.
3. Drill any holes required to install the AC/DC Power Supply, the Remote
Scale Display cable and the interface cable(s) observing the following:
• Interface cables (and display cable, if applicable) should be routed away
from all highly inductive electrical devices, like motors and conveyor
belts, and even away from the unit’s power cable if possible. See also
"Recommended Power Installation" on page 21.
• Cables should be easy to remove in the event that replacement is
required. A little planning now will save a lot of frustration later. See also
"Service Access Requirements" on page 21.
Product Reference Guide
31
Page 44
SECTION III. INSTALLATION
Overview
The preceding Site Requirements on page 20 dealt with installed location and
counter preparations to accommodate the scanner or scanner-scale. Having
completed those steps, physical installation of the scanner or scanner-scale
can begin. The following instructions apply to all models.
These setup and installation procedures assume that you have already prepared
your checkstand to receive the scanner or scanner-scale. If you have not
already made the counter cutout, do so now as described in the previous
instructions. If your checkstand has been prepared, proceed as follows:
1. Unpack the unit.
2. Route & Connect Cables.
3. Powerup & Operational Verification.
4. Connect to POS system, re-test to verify operation when connected to the
POS system.
5. Install unit in counter.
1. Unpack
To unpack the unit:
• Inspect the package for signs of damage that may have occurred during
shipping. If damage is found, report it to your carrier immediately.
• Lift out the accessory box containing the AC/DC Power Supply, optional
Remote Scale Display and cable (if present), and the Quick Reference
Guide.
• Remove the Quick Reference Guide and familiarize yourself with the unit’s
controls and features. Leave the guide at the checkstand when the instal
lation is complete.
• Remove the protective packing and carefully lift the unit from the carton.
B
e sure to save the box and all packing material. In the event of failure, the
unit must be returned to the factory in its original packaging.
• Carefully lift off the All Weighs™ Platter as shown in Figure 23 and remove
the protective foam pieces securing the weigh mechanism. Set the platter
back in place.
For added protection during shipment, the AllWeighs™ Platter is
Figure 16.
NOTE
covered with a tight-fitting layer of vinyl as shown in
This vinyl layer MUST BE REMOVED before placing the unit into service.
If the unit is equipped with a scale, the scale spacer (below the platter) must also be removed prior to use.
-
32 Magellan™ 9300i / 9400i Scanners
Page 45
Figure 16. Remove Protective Vinyl
Protective vinyl
MUST be removed
from the platter
before use.
(Models vary)
Foam Spacer MUST
be removed from
beneath the platter before use.
Ergonomic Recommendations
Removal of the scale spacer is not applicable to Adaptive Scale
models.
NOTE
Product Reference Guide
33
Page 46
2. Route & Connect Cables
Scanner
(Models vary)
AC Power
Switch
(recommended)
AC/DC
Power
Supply
EAS Controller Box
AC Power
EAS
Interface Cable
Scanner
Interface
Cable
Scale
Interface
Cable
(Scanner/Scale)
Optional
Remote Scale
Display Cable
(optional
Scanner/Scale)
POS Terminal, Printer &
Cash Drawer
Remote
Display
Keyboard
EAS Antenna Cable
Sensormatic EAS
Models ONLY
2.1 Route the Cables
Considerations when routing the power and interface cables for the scanner
and scanner-scale are:
• Ensure that cables are not pinched, kinked or pierced.
• Do not route interface cables in close proximity to electrical motors or
other sources of electromagnetic interference.
• Cables can drop directly from their connectors on the scanner, or, alternatively, can be routed along the scanner’s side to the back (see Figure 17).
Do not plug the AC power cord into the outlet at this time. It is a good practice
to always connect the power cable to the scanner first before plugging it into
the AC receptacle.
Figure 17. Cable Routing
Figure 17 illustrates the basic cable routing scheme.
34 Magellan™ 9300i / 9400i Scanners
Page 47
Ergonomic Recommendations
3.35"
(8.5 cm )
1.97"
(5 cm )
1.23"
(3.1 cm)
AC/DC Adapter
Figure 18 provides physical dimensions for the AC/DC Adapter (part number
90ACC0078).
Figure 18. Physical Measurements: AC/DC Adapter
Grounding
The AC/DC Power Supply should have an AC outlet with a clean earth ground. If
you are not sure how to verify the amount of electrical noise (interference) on
the power line, ask a qualified electrician to measure the input line voltage.
2.2 Connect cables
Follow these steps to ensure that your unit has arrived undamaged and is fully
functional before installing it in the counter and connecting it to your POS sys
tem.
1. Place the unit on the checkstand next to the counter cutout.
2. Route the cables up through the cutout and connect the scanner and scale
interface cable(s), and Remote Scale Display cable (optional) to the scan
ner. Some POS terminals require two interface cables; one for the scanner
interface and one for the scale interface. Refer to
nection locations.
If you have a scanner with no scale, there will be only one interface cable to the
POS terminal.
3. Connect the power cord to the scanner and route the other end down
through the checkstand to the AC power outlet. DO NOT plug the power
cord in at this time.
4. OPTIONAL — Route your EAS antenna cable down through the checkstand
cutout. (Reference your EAS controller’s setup instructions for proper EAS
antenna installation.)
Figure 19 for cable con-
-
-
Product Reference Guide
35
Page 48
Figure 19. Connecting Cables to the Scanner/Scale
POWE R
0.00
REMOTE
DISPLAY
USB
HOST
PORT
SCALE
HOST
EAS
AUX
IMAGE
PORT
To Checkpoint® or
To Sensormatic®
SystemEAS
Nedap® EAS System
AUXILIARY
PORT*
EAS* SCALE HOST HOST PORT USB PORTS*
Scale Data (dual
cable scanner/
Application
Download to
attached RS232 Handheld
Provides Good
Read output to
enable EAS
antenna RF
output
scale)
Dual cable units
only. (Scale connection may be
handled
through POS
Terminal
*Connection to this port is Optional
Figure 20. Optional EAS Cable Connections
Label Data
Scale Data (for
single cable
interfaces)
Application
Download
USB Handheld
Scanner Input
USB-to-Serial
adapter for
scale calibration
REMOTE
DISPLAY
Drives Remote
Display (scale
models only)
POWER
AC Brick Input
OR Power off
Terminal
(POT) Brick
input
USB ‘B’
IMAGE
PORT*
Connects to
archive drive or
other device for
saving captured image
files.
5. Make sure that all cables are firmly attached (except the AC/DC power
36 Magellan™ 9300i / 9400i Scanners
supply, which should not be connected to the AC outlet yet).
Page 49
3. Powerup & Operational Verification
Connect the power cable first at the scanner, then at the AC outlet.
1. Plug your scanner into an electrical outlet that has been wired to meet all
applicable electrical codes, laws, and regulations and has a common
ground with the Point-of-Sale terminal.
2. When power is applied to the unit, the normal indicator sequence is:
• The good read indicator LEDs will be lit (dim) steadily.
• [EAS models ONLY] The EAS indicator LED will flash ON/OFF during
power-up.
If the Selftest detects a problem, the Health & Status Indicator will
display a number code. Refer to
CAUTION
NOTE
a description of failure codes and problem isolation procedures.
On rare occasions, performance of scale calibration may be necessary to obtain a zero reading on the display.
Ergonomic Recommendations
Chapter 5. Problem Isolation, for
If the Remote Scale Display is not connected, a scanner power-up
Selftest will sound a long, low beep, and the characters “= 8 - 9”
flashing one digit at a time will appear on the Health & Status Indi
NOTE
Figure 21. Health & Status Indicator
cator indicating a remote display error. Power down, connect a
known-good Remote Display to the appropriate port, and restart to
correct this problem. Alternatively, you can disable the Remote Dis
play using programming bar codes (see Chapter 7. Programming, for
more information).
-
-
Product Reference Guide
37
Page 50
The unit should be permitted to reach thermal equilibrium before proceeding to the next steps (see Warm-Up Time on page 8). When the
unit is moved from a cooler temperature (such as a storage area) to a
NOTE
warmer environment (such as a checkstand location), a period of 60
minutes must be allowed to acclimate the unit to ambient conditions.
Once installed and powered up, a “powerup” warm-up period of 15
minutes must occur before calibrating or performing weighing opera
-
tions. These two warm-up periods may run concurrently.
3. Verify that the scanner or scanner-scale passes an operational test by
observing the following:
Scanner — Pass UPC/EAN bar code labels in front of the scanner’s windows.
Since the interface cable is not yet connected to the POS terminal, the
scanner may be limited to reading only one or two labels (see the note that
follows). The scanner indicates when each label has been successfully read
by flashing the green scanner light and emitting a good read tone (beep).
EAS System — The way in which EAS tags are deactivated is dependent upon the
way the scanner is currently programmed with regard to EAS Mode. (
“EAS Mode” on page 186.) To test EAS system function:
• Coupled Mode — Pass an item containing both a bar code and an active
EAS tag over the scanner. Successful deactivation is indicated by the bot
tom-most LED flashing first red, then orange, then returning to green. The
beeper will sound a good read beep.
If you have enabled the manual deactivation function available for Coupled
Mode (see “Manual EAS Deactivation Push Button” on page
function by pressing the bottom push button. A ticking sound will be
heard which should cease upon deactivating an EAS tag.
• Decoupled Mode — In this mode, items do not require a bar code to be
scanned to arm the deactivation function. Simply pass an active EAS tag
over the scanner in the same direction you would scan a bar code. The
bottom-most LED will flash red to indicate deactivation. No beep is
sounded to indicate deactivation in this mode.
• Hybrid Mode — In Hybrid Mode, the scanner must be enabled, however
EAS deactivation in this mode also takes place without needing to scan an
item’s bar code. Pass an active EAS tag over the scanner in the same direc
tion you would scan a bar code. The bottom-most LED will flash red, then
orange, then return to green. The beeper may be configured to sound a
high frequency beep to announce successful deactivation.
-54), test the
See
-
-
Scale — If the yellow scale indicator LED is not lit, press the Scale Zero But-
ton momentarily. If the scale is operating correctly, the yellow LED will illuminate and remain on steady, and the display will show a reading of 0.00
- 0 -
lb (0.000 kg for metric). If the display is blank or a
may be necessary to calibrate the scale before continuing. Refer to "Cali-
brating the Scale (Pounds & Kilograms)" starting on page 78.
is displayed, it
This function may not apply to Adaptive Scale models.
NOTE
38 Magellan™ 9300i / 9400i Scanners
Page 51
Ergonomic Recommendations
Remote Scale Display — Verify that 0.00 lb (0.000 kg) is displayed, then place an
item on the weighing platter. Verify that the display shows a weight and
that the yellow LED goes out. Remove the item and observe that Remote
Scale Display shows 0.00 lb (0.000 kg) and that the yellow LED is On.
4. Unplug the AC power cord from the outlet and disconnect the power cord
and Remote Scale Display cable from the scanner’s connector panel.
After you have verified that the scanner and scale (if present) are completely
functional, continue with the following procedures.
Scale Diagnostic Mode
There is a diagnostic mode available to initiate scale diagnostic tests. Diagnostic messages will be displayed on the Health & Status Indicator.
The scanner must be configured to allow Scale Diagnostic Mode. See
Programming on page 93 for details.
NOTE
This function does not apply to Adaptive Scale models.
NOTE
To enter Scale Diagnostic Mode, press the Scale Service Button (the same button
as ScaleSentry) for approximately four seconds. Six rapid tones will be sounded,
indicating the unit is leaving normal operation and entering Scale Diagnostic
Mode.
Health & Status Scale Diagnostics
Upon entering Scale Diagnostics, the Health & Status indicator1 will then sound
one medium length beep and display a sequence of characters indicating the
following information:
CHARACTERS EXPLANATION OF INDICATION
c x Where x is the number of calibrations performed to the scale.
x
x
x
- xxxx
Where x indicates the number of times the scale has been
zeroed.
Where x indicates the scale gravity zone.
Where xxxx is the load cell software checksum in hex lower 4
characters.
- x Where x indicates the scale software revision.
xxxx Data area reserved.
zzzz zzzz
1. The Remote Display (if one is present) can additionally display some scale diagnostic information.
Scale weighing package identifier and signal processing identifier if present.
Product Reference Guide
39
Page 52
CHARACTERS EXPLANATION OF INDICATION
u
customdata
Is the value of a custom data string (if present — no data may
be displayed if the item value is not set.
The sequence will be repeated
8
If the diagnostics routine is not completed successfully, the scanner will sound
a series of tones and the Health & Status indicator will show an error code. Turn
Chapter 5, Problem Isolation for a description of error codes.
to
Press the Scale Zero Button once more to reset the unit and exit Scale Diagnos-
tic Mode. See the topic, Scanner and Scale Reset on page 55 in Chapter 3 for
more information about unit resets.
Upon successful completion, the scanner will automatically
reset, displaying an 8.
Optional Remote Display Scale Diagnostics Indications
If your unit is equipped with an optional Remote Display, it will show the following sequence, with each character being separated by 500ms or greater
blank time on the display (for ease of reading). This display continues to scroll
across the display for a set number of times.
CHARACTERS EXPLANATION OF INDICATION
PASS or ERRx Where x is 1 through 5.
All segments on the display are illuminated.
x
c x
Where x indicates the number of scale zeroing attempts.
Where xx represents the number of calibrations, with a maximum of 999 displayed.
— x Where x indicates the scale gravity zone.
xxxx
Where xxxx is the load cell software checksum in hex lower 4
characters.
40 Magellan™ 9300i / 9400i Scanners
Page 53
4. Integration with POS
The System Power-Up procedure may vary depending upon the requirements of
your POS system. It is generally a good practice to power down (switch off) all
equipment prior to connecting cables. Check with your System Supervisor and/
or refer to your POS terminal manual for proper powerdown and powerup pro
cedures and interface requirements when connecting any peripheral device.
If you have not identified any specific requirements for your POS system, follow
these steps.
1. Power down the POS terminal.
2. Ensure that power is disconnected from the scanner.
3. Connect the scanner and scale interface cables to your POS terminal. This
connection may use one or two cables depending upon your POS terminal
interface.
Ergonomic Recommendations
-
4. Connect the Remote Display cable if your model is a scanner-scale and
make any connections to optional equipment, such as EAS
scanner.
5. Power up the scanner or scanner-scale by connecting the power cord to an
AC power outlet. Wait for the unit to complete the Selftest routine (10 sec
onds maximum).
6. Power up the POS terminal.
7. Verify that both scanning and weighing data are properly communicated
between the scanner and your POS system. (Weigh, deactivate
few items.) If problems are encountered, refer to Chapter 5, Problem Isola-
tion.
1
or a handheld
2
and scan a
-
1. Some peripheral equipment must be connected or powered on in a specific order.
Check the equipment instructions to verify the correct sequence.
2. Test EAS deactivation only if applicable for your model.
Product Reference Guide
41
Page 54
5. Scanner In-Counter Installation
Scanner Mounted Flush — Correct
Scanner Mounted
Above Flush — Incorrect
Scanner Mounted
Below Flush — Incorrect
These setup and installation procedures assume that you have already prepared
your checkstand to receive the scanner or scanner-scale. If you have not
already made the counter cutout and routed power and interface cables, do so
now as described in the previous instructions.
5.1 Checkstand Mounting
There are a number of things to take into account when installing the unit into
a checkstand. Key factors are ergonomic/worker safety, loading capacity and
stability. If you have not already done so, refer to
on page 19.
The scanner will need to be installed so that leading and trailing edges of the
All Weighs™ Platter are flush with the countertop to enhance smooth, slidethrough scanning
platter provide the necessary clearance for proper scale operation if you are
installing a scanner-scale (you won’t need to provide additional gap for that).
Figure 22. Mounting the Scanner Flush
. Keep in mind that the debris chutes on both sides of the
"Checkstand Design" starting
42 Magellan™ 9300i / 9400i Scanners
Page 55
Ergonomic Recommendations
Bubble Level
OK OK NO
1. Remove the All Weighs™ Platter to gain access to the lift handles. Lift the
top edge of the platter bezel as shown in
the scanner. If the top edge of the platter is blocked, you may find it easier
to grasp edges of the platter as shown by the blue arrows.
Figure 23. Removing the All Weighs™ Platter
Figure 23 and gently lift it from
2. The scanner provides lift handles that must be rotated up into position for
use as shown in
allowed to rotate back down into their seated positions in the cavity. Use
reasonable care when attempting to lift the unit using any features other
than the lift handles.
Figure 24. When released, these handles should be
Figure 24. Using the Lift Handles
Product Reference Guide
43
Page 56
3. Lower the unit into the counter opening, ensuring that none of the cables
are pinched, pierced or crimped.
4. View the bubble level (if present1) located on the scanner's spider assembly to ensure the scanner is level. As shown in the insert of Figure 23, the
air bubble should appear fully within the circle indicated. The air bubble
can touch the circle, but must not overlap it. Apply shims beneath the
scanner flange or adjust the leveling feet to allow level installation.
5. Mount the horizontal surface of the All-Weighs Platter flush with the countertop to encourage slide scanning rather than lifting.
6. Position the centerline of the scanner read area 20.3 - 25.4 cm (8 - 10
inches) from the edge of the checkstand (cashier side).
7. Reinstall the All Weighs™ Platter and verify that it is flush or just below
flush with the countertop. This is necessary to provide smooth scanning
from either direction. Make adjustments as needed to align the platter with
the counter by moving support rails up or down, or consider installing
screws in positions that will allow their use in adjusting the unit’s position.
Ensure that leveling is maintained if adjustments are made.
Failure to install a scanning-scale in a stable and level position will
inhibit weighing, calibration and zeroing operations. The platter
MUST make unobstructed contact with all of its supports for proper
NOTE
You have now completed installation and system integration of the scanner or
scanner-scale. At this point, the scale must be calibrated and certified in accor
dance with the requirements of your state and/or local requirements. Refer to
Chapter 6. Calibration Procedures for calibration details.
weighing operation.
-
1. The bubble level is present only on certain models.
44 Magellan™ 9300i / 9400i Scanners
Page 57
Optional Remote Scale Display
180°
Rotation
15°
Upward or
Downward Tilt
180°
Rotation
15° 15°
Dual Display
Heads
Single Display
Head
Placement/Installation
When installing the optional Remote Scale Display, consider both the customer’s viewing angle and the daily ambient light conditions anticipated at your
installation site.
Lighting Considerations
The display(s) will be easily readable unless placed in direct sunlight or other
very strong light sources. Light interference will not be a factor in most instal
lations. For best viewing, the display head(s) can each be rotated up to 180º
around the post and/or tilted 15
Viewing Angle
The optimum display angle is directly facing the viewer. Tilt and rotation
adjustments can be made for the Remote Display models as shown in
25. To ensure that displays are easily readable for customers/cashiers of aver-
age height, display heads should be between 122 to 152 cm (48” to 60”) from
the floor.
Figure 25 shows available adjustment for the display head.
º
backward or forward.
Optional Remote Scale Display
-
Figure
Check with local Weights and Measures authorities regarding
proper positioning of scale displays used in retail trade.
NOTE
Figure 25. Modular/Adjustable Remote Scale Display
Product Reference Guide
45
Page 58
Remote Display Cabling
18.5mm
28.4mm
Dual Display Single Display
329mm
325mm
292.5mm
227.5mm
116.39mm
112mm
60mm
264mm
116.39mm
112mm
60mm
25.5mm
85.1mm
41.99mm
Your installation should also take into account the routing of Remote Display
cabling. Ensure that distance and obstacles spanned by the routed cable will
not kink, pinch or stretch it. Also keep in mind you may need to drill a hole
through which to route it.
Placing and Installing the Remote Display
1. Determine where you want to install the Remote Scale Display based on
your counter design, the viewing angle, lighting considerations and cable
routing discussed previously. Reference
cal dimensions. Optimally, the display(s) should be approximately eye
level to the viewer(s).
2. Use the template provided in Figure 28 to mark locations of the mounting
screw and cable routing holes.
• The mounting screw holes are on 8.5 cm (3.5”) centers. The cable can
either be routed through a 19 mm (
mounting base or through the cutout in the back of the base.
3. Drill the mounting screw holes using a drill bit of the appropriate diameter
for your mounting screws or bolts.
4. Drill the cable routing hole using a 19 mm (¾”) drill bit (optional).
Figure 26 for the display’s physi-
¾”) diameter hole directly under the
Figure 26. Remote Display Physical Measurements
5. Feed the entire length of the Remote Scale Display interface cable through
the cable routing hole so that the assembled Remote Scale Display can be
positioned over the mounting screw holes.
6. Install mounting screws or bolts to complete the installation of the Remote
Scale Display. Take care not to pinch or pierce the interface cable while
securing the Remote Scale Display to the checkstand.
46 Magellan™ 9300i / 9400i Scanners
Page 59
Figure 27. Remote Scale Display Mounting
Dual Display
Heads
24"
(61cm)
48 - 60"
(122 - 152cm)
Optional Remote Scale Display
Mounting
Example
11.5"
(29cm)
41.99mm
(optional
cable
routing)
Single
Display
Head
36"
(91cm)
Figure 28. Remote Scale Display Mounting Template
116.39mm
85.1mm
25.5mm
Product Reference Guide
47
Page 60
NOTES
48 Magellan™ 9300i / 9400i Scanners
Page 61
The information in this section describes how to operate and maintain the
scanner, scale and EAS system. Topics include “how to’s” on scanning, EAS tag
deactivation, weighing, re-zeroing the scale, removing the top cover and clean
ing the upper and lower windows.
Scanning Items
To scan items, slide or push them over the scanner as shown in Figure 29. Also
see Figure 4 for views showing the scan zone. The scanner will work equally
well with either a left-to-right or right-to-left motion through the scan zone.
There is no need to reorient an item’s bar code since the scanner can read the
left, right, front and back side, as well as the bottom of an item.
NOTE
Figure 29. Scanning an Item
Chapter 3
Operation and Maintenance
-
“Limited Scanning Mode” is entered by default by interfaces such as
USB and IBM until a Point Of Sale (POS) terminal enables scanning.
Labels are “chirped” while in this mode.
Product Reference Guide 49
Page 62
Proper Scanning Technique
ScaleSentry
TM
Beams
The scanner was designed to provide the ultimate in ergonomic enhancements
for Point-Of-Sale (POS) scanning. To take advantage of these advancements:
Practice the techniques below to improve scanning efficiency:
• Move the product across the horizontal window (See Figure 29).
• Since the scanner reads labels on all four sides plus the top and bottom,
don’t favor either the horizontal or vertical scan windows. Keep items in
their natural orientation.
• Remember to slide or push items rather than picking them up. By avoiding
any gripping, twisting and rotation of your hands and wrists, you can pre
vent repetitive motion injuries. This technique also relieves you from lifting possibly thousands of pounds per day.
• Develop a smooth fluid motion during scanning, sharing work equally
between hands.
• Use the entire hand for grasping and lifting items.
• Develop efficient scanning motions, not necessarily faster hand movements.
• Learn typical locations for bar codes on packages; avoid “flipping” or
rotating the items during scanning.
• Learn how the scanner functions and where the scanning area is located.
-
Proper Weighing Technique (Scale Models)
1. The L-shaped All-WeighsTM platter allows you to place items anywhere on
its surface, including leaning against its vertical section, to be weighed
accurately. The raised lip on the end also provides a convenient way to
ensure items do not rest on the counter or other non-weighing surfaces.
It is important that items rest entirely on the platter for their full
weight to be accurately recorded. An optional ScaleSentry
NOTE
Figure 30. L-Shaped Platter, Item Placement and ScaleSentry
can be employed to help prevent the occurrence of item overlap
onto non-weighing surfaces. See the following section for more
information about this feature.
TM
TM
feature
2. Once weighed items are in place, enter PLU (price Look-Up) data as
described in your POS system instructions. Item weight is displayed on the
Remote Display and/or the host display.
3. Remove the item from the weigh platter.
50 Magellan™ 9300i / 9400i Scanners
Page 63
Scanning Items
Using the Optional ScaleSentry
If the scanning-scale has been equipped with ScaleSentryTM, infrared (IR)
beam(s) are emitted along one or both long edges of the platter (See
30b). During the process when items are being weighed, if an item approaches
too closely or extends past the edges of the weighing surface, this is detected
by the IR beam(s) and the scanner will indicate a ScaleSentry event by illuminat
ing its ScaleSentry indicator LED and/or sounding a special ScaleSentry tone.
These indications are configurable, and can be enabled or disabled using the
Programming on page 93 section of this manual.
Depending upon how ScaleSentry is configured, a scale transaction cannot be
completed until: 1) The item(s) are physically repositioned to rest fully on the
platter without overhanging the side, or until 2) The ScaleSentry button is
pushed, overriding the condition, or 3) It can also be configured to only indicate
the error, but still transmit the weight to the POS.
Deactivating Security Labels
Two different types of Electronic Article Surveillance (EAS) systems can be optionally enabled for certain scanner models.
NOTE
Your system may or may not be equipped with EAS deactiva
tion functionality.
TM
Feature
Figure
-
-
Checkpoint and Nedap
Checkpoint® and Nedap® systems require a wired connection as shown in Fig-
ure 2. When this system is armed, Checkpoint or Nedap EAS-tagged items are
automatically deactivated as they are slid over the scanner’s platter area during
scanning.
Sensormatic
Sensormatic® Ultra-Max®, Ultra-Strip® II and III EAS tags can be detected and
deactivated by a system that is equipped to do so. This is accomplished by
means of a deactivation antenna mounted under the scanner platter. EAS tags
should be brought within five inches of the antenna to be deactivated.
EAS Deactivation Modes
Three modes of initiating deactivation are selectable via scanner programming
(reference
• Coupled Mode — Deactivation occurs only after item bar codes are read by
• Decoupled Mode — Deactivation is independent of the scanning function
• Hybrid Mode — The EAS system is armed whenever the scanner is enabled
Chapter 7, EAS Mode in this manual):
the scanner.
and the deactivation beep is sounded when an EAS tag is deactivated..
The EAS system must be functional to implement any of the
EAS Modes. If the EAS system is not active, error code 9 will be
NOTE
displayed in the Health & Status Indicator (see
Figure 37).
Product Reference Guide
51
Page 64
EAS Deactivation Indicators
The scanner can be programmed to beep in acknowledgment of deactivation or
upon deactivation failure. Additionally, the tri-color indicator (the bottom-most
LED) displays deactivation status. (For more information about Beeper and LED
indications, see the
Also reference the programming section for their configurable features.) By
general default, LED indications are:
• Green means the system is ready (standing by).
• Red signifies the system has detected an EAS tag.
•Orange indicates an EAS tag is being deactivated.
LED/Audio Indications & Controls section of this manual.
Manual EAS Deactivation Push Button
The bottom-most push button is reserved for use in rare instances where EAS
tagged items are not automatically deactivated when brought through the scan
zone. This button is not intended for regular use. In instances where deactiva
tion is not automatically triggered, hold the EAS tag directly downstream from
the horizontal window, and press and release the Manual EAS Deactivation Push
Button. This manual deactivation feature is optional, and can be enabled/dis
abled via the bar codes located in the programming section of this manual.
The item will be deactivated and a message to store management that this has
occurred will be sent.
In a case where an item’s bar code is damaged or obscured by
an EAS tag or other obstruction, the operator will need to key
enter the bar code number and use the Manual EAS Deactiva
NOTE
tion Push Button to manually deactivate the EAS tag.
-
-
-
Deactivating the EAS System when failed
In cases of EAS system failure or malfunction, a scanner can be enabled to
operate independent of the EAS deactivation function. This is accomplished by
pressing and holding the EAS Manual Deactivation Push Button for three sec
onds. The scanner will sound three high-pitched beeps upon bypassing the EAS
function in this manner. When in this state, the scanner’s EAS LED will flash
slowly red, as well as the FRU Status LED, which will slowly flash error nine (9).
-
52 Magellan™ 9300i / 9400i Scanners
Page 65
Operational Controls
The function of scanner and scale controls and indicators is listed in Appendix
A, LED/Audio Indications & Controls. Turn to that appendix for full details.
Operational Modes
The scanner or scanner/scale features a number of modes that are important to
both the user and the system support personnel. These modes can be com
bined into three groups: pre-operational, operational, and additional functions.
The following text describes these modes, what they mean, and how and when
they are seen.
Power-Up/Selftest & Pre-Operation
Pre-Operation describes those steps that must be successfully completed
before the scanner sounds the initial good read tone and illuminates the lamps
indicating the scanner and/or scale are ready for operation. These steps include
Power-Up Selftest, Error Reporting, and Operational Configuration.
Power-Up/Selftest
Operational Controls
-
Power-Up Selftest begins when power is applied. The scanner’s software immediately begins the testing sequence to verify that all systems are functioning
properly. This routine, which only takes a few seconds, checks all the functions
of the scanner, EAS deactivation system, scale, remote scale display and inter
face prior to indicating that it is ready for operation.
A tone indicating Selftest is complete is a configurable feature.
Chapter 7, Power-up Tone Control in this manual.
See
NOTE
-
Error Reporting
If a fatal error is detected during Selftest or operation, the unit will not advance
to Normal Operation Mode. Selftest diagnostics will cause the unit to sound a
long, low tone and/or display an error message on the Health & Status Indicator
indicating where the failure occurred. These messages are coded to assist the
repair technician in identifying the failed component. If the error is with the EAS
deactivation system, the bottom-most LED will flash red. If an error is indi
cated, make note of it and contact your supervisor or technical support representative. A table containing descriptions of these error codes is included in
Chapter 5, Problem Isolation.
If a non-fatal1 error is detected (such as a EAS deactivation system error), the
unit will sound a long, low tone and display a number on the Health & Status
Indicator. The unit will advance to Normal Operating Mode, but performance
may be affected until a correction or repair is made.
-
1. Scanner behavior under non-fatal error conditions is configurable. See
gramming
for more details.
Chapter 7, Pro-
Product Reference Guide
53
Page 66
Operational Configuration
. lb
- 0 -
Once Selftest diagnostics have been successfully run, a tone is emitted (if configured to do so, and the unit enters an operational configuration state. The
scanner or scanner/scale will automatically load your specific interface settings
which are required to communicate with the host system. There are two condi
tions that must be met before the unit can enter Operating Mode:
• No bar code label can be in the scan volume while the unit is in this state.
• If your scanner has a scale, the scale cannot be in motion (usually caused
• The scale must be able to “capture” zero weight. The display will
• When the scanner or scanner/scale completes its Selftest successfully, it
Operating Mode
Progress is halted until the label has been removed, thereby ensuring that
no extraneous bar code data is sent to the host.
by excessive vibration in the checkstand) for this test to succeed. A “Scale
in Motion” status will be indicated by displaying a period and the applica
ble weight unit (lb or kg ) that is selected.
be seen if there is a weight on the platter at power-up. Removing the
weight or pressing the Scale Zero Button should allow the scale to find
zero.
emits a tone (when configured to do so) and enters Operating Mode.
. kg
-
-
Operating Mode includes Normal Operation (scanning, EAS deactivation and
weighing) and Sleep Mode. These two modes are most commonly observed by
the user/operator.
Normal Operation
This condition is indicated by the scanner green LED and the EAS deactivation
LED both being on dim and steady. For scanner/scale models, the scale yellow
LED indicates that the scale senses a weight of zero on the platter. If you have a
scanner without scale model, the yellow lamp will not be lit when the scanner is
ready for scanning.
Yellow and Green LED indications are configurable. Your scanner may not be programmed to operate in the standard manner
described above.
NOTE
Once the scanner enters Normal Operation, it begins a countdown sequence. If
there is no activity during a preset period of time (also called time-out
unit will shut off in order to prolong the life of the optical components. Once
the scanner has timed out, it enters Sleep Mode.
1
), the
Sleep Mode
After the scanner has been left idle for a preset period of time, the unit goes to
sleep. This state is called Sleep Mode, and is indicated by a “slow” blink of the
green light (blinking at a 2-second rate). To wake up the unit, press anywhere
on the weigh platter (scanner/scale models only), press the Volume Selection
switch or wave your hand in front of the vertical window. The unit will recognize
any of these signals as a wake-up call and instantly return to Normal Operation.
1. “Timeout” and “Sleep Mode” time delays are programmable features that can be selected
through use of the programming labels included in
Chapter 7, Programming
.
54 Magellan™ 9300i / 9400i Scanners
Page 67
Additional Functions
Additional scanner and scale functions include programming, running scanner
or scale diagnostics, initiating a reset, zeroing the scale, and calibrating the
scale.
Programming
When your scanner or scanner/scale is shipped from the factory it is configured
to work with the POS system interface at your store and read the bar code sym
bologies you designated. If you need to change this configuration information
for any reason,
changing the unit’s settings.
Diagnostic Mode
Refer to Chapter 2, Scale Diagnostic Mode, for details about running scanner
and scale diagnostics. Turn to Chapter 5, Problem Isolation, for a description of
error codes resulting from diagnostics.
Additional Functions
-
Chapter 7, Programming, contains special bar code labels for
Scanner and Scale Reset
The reset procedures and indicators are identical for scanner and scanner/scale
models. As with any electronic equipment, it is sometimes necessary to reset
the electronics. The reset procedure allows you to initiate a reset command to
the scanner. This may be necessary if the POS terminal has been switched off or
the store system has been reset while the unit is on. Reset can also be used to
initiate and run the unit’s internal Selftest routine.
Pressing and holding the Scanner Control Button for ten seconds initiates a
reset, which is sounded by a rapid number of beeps. For more information, see
the topic,
Power-Up/Selftest & Pre-Operation on page 53 earlier in this section.
Scale Adjustments
The scale allows two user adjustments: zeroing and calibration. The first, and
most frequently performed, is ‘zeroing’ the scale. This operation resets the
scale’s “at rest” reading to zero which must be within the range of - 0.2 pounds
(- 1.25 grams) to +0.6 pounds (0.27kg) since the last calibration. While the ‘at
rest’ reading remains within the zero range, the scale will automatically adjust
itself to true zero. The scale also automatically zeros itself on power-up if the
weight present on the scale is within these defined limits.
Product Reference Guide
55
Page 68
Zeroing the Scale
The zeroing operation may be performed by checkers and other store personnel. Pressing and releasing the Scale Zero Button should return the scale to
Normal Operation. If the zero point moves out of the zero range due to debris
accumulation or other causes, pressing the Scale Zero Button will not reset the
zero point. In this case the weigh platter must be cleaned, debris chutes cleared
of debris or the scale must be recalibrated.
With the scanner/scale powered-up and at operating temperature:
1. Remove everything from the weighing surface of the scanner/scale.
2. Press the Scale Zero Button. (See ).
3. The Zero1 light will turn on and the display will show 0.00 lb (0.000 kg). If
it does not, see Chapter 5, Problem Isolation.
4. You have completed the scale zeroing function.
Alternatively, a reset (cycling power to the scanner) may also allow the scale to
re-zero.
Calibrating the Scale
The second adjustment, calibration, defines and sets a standard reference
weight range against which all product weights are compared. If your scale is
set for weighing in pounds, this range is 0 - 30 pounds, and, if your scale is set
for weighing in kilograms, the range is 0 - 15 kilograms. The scale must be
calibrated upon initial installation, whenever the scale cannot be zeroed, when
the scale diagnostics indicate a calibration error, when the weighing measure
(pounds or kilograms) is changed, or when the scale module has been replaced.
Normally, once the scale has been calibrated, the calibration must be verified
and/or approved by a local regulatory body. In many areas, the scale calibration
switch must be sealed before being placed into service. Consult the agency
responsible for regulating weighing devices in your area to ensure that you are
meeting all legal and regulatory requirements
dures, describes the calibration sequence and verification process.
Calibration can only be performed if the tamper seal that secures access to the
Calibration Switch is broken and the switch cover is removed. Breaking the seal
may legally render the scale inoperable until it has been recertified and a new
seal attached. Consult your local regulations before removing the calibration
seal if you are unsure of the legal requirements. Although the scale will physi
cally continue to weigh products, a broken seal may require recertification by a
proper authority as designated by your local laws.
Chapter 6, Calibration Proce-
-
1. Zero light operation is configurable.
56 Magellan™ 9300i / 9400i Scanners
Page 69
Operational Maintenance
(Models vary)
ac
b
CAUTION
DO NOT spray
cleaners directly
on the scanner!
The scanner or scanner/scale will provide dependable service for many years.
The following maintenance procedures will keep your scanner or scanner/scale
operating at peak performance.
Cleaning
Exterior surfaces and scan windows exposed to spills, smudges or debris accumulation require periodic cleaning at least twice daily to assure best performance during scanning and weighing operations. Use a clean, lint-free cloth or
paper towel dampened with a nonabrasive, mild, water-based window cleaner
to wipe away stains, smudges, fingerprints, spills, etc. from the scan window
and exterior surfaces (
Figure 31. Cleaning the Scanner
Operational Maintenance
Figure 31a).
Product Reference Guide
DO NOT use abrasive cleaning agents or abrasive
pads to clean this product. Harsh chemicals, disin
CAUTION
Daily, clean the debris chutes between the platter and the outer housing (Figure
31b). Most items can be cleared from the debris chutes by carefully running a
thin, stiff object like a credit card along all sides of the weighing surface. If necessary, remove the platter (Figure 31c) to clean the debris chutes and drip rail.
fectants, and cleansers can cause damage which will
adversely affect scanning and weighing perfor
mance.
-
-
57
Page 70
Vertical Scan Window Replacement
The Vertical Scan Window installed in the weigh Platter is replaceable. Follow
these instructions to remove and replace a Vertical Window:
To remove a Vertical Scan Window:
1. Handling by the features shown, remove the Platter as referenced in
and gently lift it straight up and off of the scanner. If the top edge of the Platter
is blocked, you may find it easier to grip the edges of the Platter as shown by the
arrows.
Figure 32
Figure 32. Platter Removal
2. Grasp the front corner of the Platter’s top bezel as shown in Figure 33a,
then guide it away from the Platter as demonstrated in Figure 33b, making
sure the lip of the bezel is fully clear of the Platter’s top edge before lifting
it off.
3. Carefully press in on the Vertical Window from the backside of the Platter to
remove it (see
aged glass.
Figure 33
c and
Figure 33
d). Carefully dispose of any dam-
58 Magellan™ 9300i / 9400i Scanners
Page 71
Figure 33. Vertical Scan Window Removal/Replacement
1
2
3
3
ab
cd
1
Top Bezel
3
Vertical Window
2
Bezel Lip
Operational Maintenance
To Replace a Vertical Scan Window:
1. Carefully clean all adhesive or other obstructions from the Vertical Window
frame area of the Platter.
2. Apply adhesive squares to the corners of the backside of the Vertical Win-
dow.
3. Tilt the Vertical Window into position as shown in Figure 33d, then press
around the front edges of the window to secure it in place.
4. Reinstall the top bezel (Figure 33a), first hooking the bezel’s lip over the
Platter’s top edge, then pressing down along the front edge to engage the
bezel’s snaps.
5. Clean both sides of the Vertical Scan Window using a paper towel or lint
free cleaning tissues dampened with a mild, water-based glass cleaner.
DO NOT use abrasive cleaners or pads.
6. Reinstall the Platter. Vertical Scan Window replacement is now complete.
Product Reference Guide
59
Page 72
NOTES
60 Magellan™ 9300i / 9400i Scanners
Page 73
Chapter 4
Image Capture and Customer Service Scanner
The scanner provides an image capture function, and can optionally include a
Customer Service Scanner (CSS) for customer convenience. These premium fea
tures offer state-of-the-art functionality to point of sale transactions.
Image Capture Feature
In addition to scanning bar codes, the scanner can optionally be used to photograph images presented to the right side of the vertical window1. The sales
associate presses the scanner’s Image Capture/CSS button (see Figure 34) to
initiate Image Capture and take pictures.
The way in which the scanner takes pictures in Image Capture Mode
is a configurable feature. See
details.
NOTE
Pictures can be optionally saved to an archive drive or other device via a cable
connection to the USB ‘B’ Image port (see
Figure 34. Image Capture
Chapter 7, Programming for more
Figure 3).
-
1. This feature can optionally be configured to capture images through the horizontal window
instead. See the
Imaging and CSS Features on page 103
section for more details.
Product Reference Guide 61
Page 74
Optional CSS Feature
Coupon
The Customer Service Scanner (CSS) provides a convenient way for the customer
to present digital coupons or other bar codes from a cell phone or other device
for convenient reading during checkout. Items to be scanned are presented to
the down-facing CSS as shown in
Enable/Disable CSS
For systems which include an optional CSS, it is possible to program the Image
Capture/CSS button on the scanner so that the sales associate can activate or
deactivate the CSS using that button. This allows the associate to control when
customers are able to scan bar codes. See
details about this option.
For more information about the Customer Service Scanner, reference the CSS
Quick Reference Guide (QRG).
Figure 35. Customer Service Scanner (CSS)
Figure 35.
"CSS Features" on page 122 for more
62 Magellan™ 9300i / 9400i Scanners
Page 75
The troubleshooting references provided in this section should be used in the
event of a suspected functional problem. This information will assist you in
identifying and resolving any problems.
The scanner/scale has a number of features that indicate when a scanner, EAS
deactivation system, or scale problem occurs. The unit may:
• emit a series of tones
• light the Health & Status Indicator (FRU status) display
• flash its indicator LEDs
• display error codes on the Remote Display (if installed)
Three error reporting modes are used: Power-Up Selftest, Operational tests and
Diagnostic tests. These test sequences are explained on the following pages.
Power-Up Selftest
The Power-up Selftest is a pre-operational series of tests that must be successfully completed before the scanner indicates readiness for operation. This preoperational period is the time between power-up and normal operation during
which the software, firmware and hardware are being tested. These tests
ensure that all subsystems are fully functional before turning on. Refer to
Operation and Maintenance on page 49 for a more detailed description of this
and other scanner and scale modes.
Chapter 5
Problem Isolation
Operational Tests
These are the tests that run continually during Normal Operation and Sleep
Mode. Firmware checks all subsystems, accessory connections and the POS
interface to verify everything is operating normally. If a problem is detected at
any time, a long, low tone is sounded, an error code is shown on the Health &
Status Indicator, and operation may be halted. If you press the Scanner Control
Button at that time, a series of tones will be sounded that matches the error
code displayed.
Product Reference Guide 63
Page 76
Diagnostic Tests
See Chapter 2, Scale Diagnostic Mode, for details about running diagnostic
tests for the scanner and/or scale. If a problem is discovered during diagnostics, the scanner will provide feedback about the source of the problem. The
remainder of this section describes these failure indications and includes trou
bleshooting flowcharts to help isolate the problem.
Diagnostic Procedures
Your Point-Of-Sale (POS) system may contain many components that operate
as a system. Since almost all scanner or scale problems are caused by either the
scanner, scale, POS terminal or communication links between them, these trou
bleshooting flowcharts focus on these components. Additionally, the optional
Remote Scale Display, AC/DC Power Supply and their cables are potential prob
lems addressed in this section.
The flowcharts provided in this section walk you through a diagnostic process
that will isolate the failed component and instruct as to the corrective action
required. Since internal scanner and scale components cannot be replaced by
an operator or installer, most functional errors will require the assistance of a
trained
caused by faulty cable, power supply or remote display, you can fix the problem
by replacing the defective component and complete the installation.
Technical Support on page 15 person. However, if the problem is
-
-
-
Error Codes
If an error is detected, the scanner will sound a low tone and the LEDs on the
left control panel will perform a “walking pattern” top to bottom indicating a
failure. The Health & Status Indicator (
as follows:
Figure 37) will display an error sequence
1. An “equals” (=) sign always leads the sequence.
2. A (Field Replaceable Unit) FRU indication code is displayed next. For twodigit numbers, there will be a blank in between each number.
3. Next, a dash (or hyphen) is displayed (-).
4. Finally, the indicator will display an (Event Viewer) EVT code. This code
provides more advanced details about the failure for use by the repair
technician. If you are unable to resolve a problem, take note of the entire
FRU Indication Sequence and be prepared to communicate it to Technical
Support when you make contact for assistance.
64 Magellan™ 9300i / 9400i Scanners
Page 77
Figure 36. FRU Indication Sequence
Error Codes
Step 3
Divider
Symbol
(”Hyphen”)
Step 4
EVT
Code
(Varies)
Health and
Status Indicator
Step 1 Step 2
Sequence
Start Symbol
(”Equals”)
Indication
(Samples) (Samples)
FRU
(Varies)
or or
Table 1 on page 66 describes what the FRU indication codes in step 2 mean,
and what corrective action might be taken for each.
Figure 37. Health & Status Indicator
When troubleshooting, be sure to check all cable connections
before proceeding with other problem isolation steps.
NOTE
Product Reference Guide
65
Page 78
Health &
Status
Indicator
Table 1. Error Code Table
Probable Cause Corrective Action
Make sure the correct interface is selected, then scan the factory
Configuration Error
Host Interface
defaults bar code and reset the unit. Also, see
gramming, for details about configuring the scanner using programming bar codes.
Chapter 7, Pro-
Main Board
Unplug unit and call technical support personnel.
Reserved
See Chapter 7, Programming, for details about configuring the
ScaleSentry Error
scanner for this optional feature, which may not have been purchased for your scanner.
Main Board Unplug unit and call technical support personnel.
Scale
See the topic Scale Error Reporting on page 67 in this section for
problem identification and corrective actions.
Connect the Remote Display. If necessary, replace display or cable.
Remote Display
Alternatively, you can disable the Remote Display using the pro
gramming procedures described in Chapter 7, Programming.
Sensormatic Interface
No EAS communication. Check EAS cable connections and power to
the EAS controller. Call technical support personnel.
Control Panel
-
Call technical support personnel.
USB Device
Scale Calibration Proceed to scale calibration procedure.
CPLD Call technical support personnel.
USB Host
Scale Configuration
Try resetting the scanner. If the problem persists, unplug the unit
and call technical support personnel.
See the topic Scale Error Reporting on page 67 in this section for
problem identification and corrective actions.
66 Magellan™ 9300i / 9400i Scanners
Page 79
Scale Error Reporting
Scale diagnostics uses the optional Remote Scale Display and the Zero Status
lamp to communicate specific scale failures.
The following chart shows the Remote Display messages, the Scale Status lamp
indication, the problem that the scale is experiencing and what action should
be taken. When troubleshooting, always remember to check all cable connec
tions first before proceeding with other problem isolation steps.
Scale Error Reporting
This does not apply to Adaptive Scale models.
-
Remote
Display
E _1
E__2
E__3
E__4
E__5
- 0 -
Scale Status
LED
Flash, pause, 1
blink, long pause,
repeat sequence.
Flash, pause, 2
blinks, long pause,
repeat sequence.
Flash, pause, 3
blinks, long pause,
repeat sequence.
Flash, pause, 4
blinks, long pause,
repeat sequence.
Flash, pause, 5
blinks, long pause,
repeat sequence.
Off
Problem
Description
Too much motion at
power-up.
Calibration lost.
Scale communication
lost. Internal scanner/
scale problem.
Scale module failure.
Internal software fault.
Other Scale Reporting
Cannot zero at powerup or weight remains on
scale for more than 4
minutes or weight has
not returned to zero
between POS weight
a
requests
.
Action Required
Check for stable installation. Change scale
motion filter using the labels found in the
Programming on page 93 section;
restart. If the problem persists, the scale
may require calibration.
Call technical support personnel. Re-calibrate; restart; recertify (if required).
Call technical support personnel; report
error.
Call technical support personnel; report
error.
Call technical support personnel; report
error.
- Check debris chutes.
- Verify that the weigh platter moves
freely.
- Remove item(s) from scale
- Press Scale Zero Button
- for more information.
- If the scale still fails to zero, recalibrate
the scale.
a. This is a configurable feature.
Product Reference Guide
67
Page 80
Flowcharts
START
YES
NO
Does
the scanner
power-up
?
YES
NO
Does
the scanner
pass Selftest
?
YES
NO
Are the
green indicator
LEDs lit
?
YES
NO
Are the
green indicator
LEDs lit
?
YESYES
NONO
Will the
scanner read
bar codes
reliably
?
YES
NO
Have you
checked the
power
connections
?
Check these
potential problems:
- AC power cord
- AC/DC adaptor
- AC outlet
Power-up
Scanner power-up is signified by any or
all of the following:
- Illumination LEDs turn on
- Status indicator LEDs turn on
- Speaker sounds tone(s)
- Remote display shows message
- A single red dot is visible on the 7 segment display
Selftest Failure
If the scanner fails its Selftest, the
following takes place:
- Speaker sounds a tone at the lowest
value for approx. 3 seconds.
- Green and Yellow LEDs flash on and
off alternately.
- 7-segment display shows a code (1 to
C) to indicate the failure.
Consult the Selftest flowchart if you're
unsure the unit has passed Selftest.
Flashing Green LED
If the green good read indicator LEDs
are flashing slowly, the scanner is most
likely in Sleep Mode. Press and release
the scanner control button or wave your
hand in front of the vertical window to
"wake-up" the scanner.
Flashing green LEDs can also mean the
scanner has been disabled by the POS
terminal. To exit this mode, cycle power
or have the terminal re-enable the
scanner.
For units using an AC/DC adapter, verify that...
1. AC power cord is connected to a functional AC outlet.
2. IEC connectors are firmly connected.
3. DC power cord is firmly connected to scanner.
If your unit is a model which receives Power Off the
Terminal (POT), verify that the I/F cable is securely
connected at both ends.
Magellan
Power
Supply
Go to Selftest
flowchart
Go to EAS
system flowchart
Go to Poor/No
Reading flowchart
YES
Does the
scale weigh
correctly
?
Does the
EAS Antenna
deactivate
tags
?
Go to Scale
flowchart
Ensure the green LEDs
are enabled via programming bar codes.
Call Tech Support
(Models vary)
START
Other Problems?
Call Tech Support
The problem isolation flowcharts on the following pages allow you to identify
and troubleshoot problems with your system.
Figure 38. Problem Isolation: Start
68 Magellan™ 9300i / 9400i Scanners
Page 81
Figure 39. Problem Isolation: Selftest
SELFTEST
START
Flowcharts
Does the
Health & Status
Indicator show
YES
No interface selected
(Null Interface).
Select an interface.
Go to Scale
Error Reporting.
Health & Status
YES
Health & Status
0
?
Does the
Indicator
show 7.
?
NO
Does the
Indicator
show 8.
?
NO
NO
Does the
Health & Status
Indicator show
NO
Does the
Health & Status
Indicator show
2., 3., 4. or 6.
NO
Does the
Health & Status
Indicator
show 5.
Check Remote Display
connection. Verify Remote
YES
Display configuration in the
Programming section. If
this fails, try connecting a
known-good display. Reset.
Scan the Factory
YES
Defaults bar code in
Section 6 to enable the
1.
?
default configuration
file. Restart the unit.
Does the
Health & Status
Indicator show
1.
?
YES
NO
YES
Call Tech Support
Call Tech Support
YES
?
YES
Check ScaleSentry
YESNO
feature configuration in
the Programming section.
Restart.
?
TM
Does the
Health & Status
Indicator show
5.
?
NO
Does the
Health & Status
Indicator show
8.
?
NO
Does the
Health & Status
Indicator
show 9.
?
NO
Calibrate the
Scale.
For this error, the Remote Display
may also show -0- or an error (E__#).
Unit passes Selftest
YES
Check EAS
connections. Reset.
Does the
Health & Status
Indicator show
C.
?
Does the
Health & Status
Indicator
show d.
?
Health & Status
Indicator show
Health & Status
Indicator show
A., b., E. or F.
Check CSS connections.
YESNO
Verify configuration
settings and features for
the CSS.
Does the
9.
?
NO
Does the
?
YES
Call Tech Support
Call Tech Support
YESNOYES
Product Reference Guide
69
Page 82
Figure 40. Problem Isolation: Poor/No Reading
Have you verified that
all scan windows are clean
and scratch-free?
Enter Scanner Diagnostic Mode by
holding the Scanner Control Button
for five to nine seconds (
and then 6 rapid tones are sounded
then release. Scan a known-good bar
code.
A good read is
signified by one
flash of the Green
LED and a single
1
beep
.
If unexpected data
is being sent from
the host to the
scanner, consider
enabling the
programmable
feature
Ignore Host
Commands
debug the system.
to
POOR/NO READING
START
until first 3,
Does the
scanner read
the bar code
satisfactorily
?
YES
Reset the scanner by
holding down the Scanner
Control Button for 10
seconds.
Does the
scanner pass
the data to
the POS
?
NO
NO
YES
Before proceeding, verify that
bar code samples presented
to scanner are of good quality
and a symbology the scanner
is configured to read.
),
Call Tech Support
Does the
scanner read
satisfactorily
NO
Scanner Diagnostics Mode can
be turned off by configuration.
Before proceeding, consult the
programming section of this
manual to make sure it is
enabled to be on.
YES
?
DONE
Go to No Transmit to
POS flowchart
Verify programmable
parameters using the
information and programming
bar codes provided in the
Programming Section. Check
bar code symbology options
and other configurable
features.
1
Green and Yellow LEDs and beeper indications are configurable
features. Behavior may vary from that described here.
Does the
scanner read
satisfactorily
?
NO
Troubleshoot
the host or call
Tech Support.
YES
DONE
70 Magellan™ 9300i / 9400i Scanners
Page 83
Figure 41. Problem Isolation: No Transmit to POS
NO TRANSMIT TO POS
START
Flowcharts
Check the interface (I/F)
cable connections. If
possible, retest the
system using a
known-good I/F cable.
Does the
scanner pass
the data to
the POS
?
YES
DONE
Verify programmable
parameters using the
information and programming
bar codes provided in the
Programming Section. Check
interface and I/F options,
inactive symbologies and other
configurable features.
NO
Does the
scanner pass
the data to
the POS
?
NO
Troubleshoot
the host or call
Tech Support.
YES
DONE
Product Reference Guide
71
Page 84
Figure 42. Problem Isolation: Scale
SCALE START
View the Remote
Display and/or the
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
this manual for more
-0-
shown on
RemoteDisplay/
Yellow
LED off
NO
E__1
shown on
Remote Display/
Yellow LED
Flash once
NO
E__2
shown on
Remote Display/
Yellow LED
Flash twice
NO
E__3
shown on
RemoteDisplay/
Yellow LED Flash
3 times
NO
YES
?
YES
?
YES
?
?
For this error, the Health & Status
display may also show a 'C'.
YES
If this is a new installation,
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
to verify, then set the platter
DONE
- Check for debris under platter.
- Verify that the weigh platter
moves freely.
- Remove item(s) from scale.
- Press Scale Zero Button.
- Cycle power to the scanner.
- If the scale still fails to zero,
Problem is too much
motion at power-up.
Correct excess vibration
in counter if possible.
Problem is calibration lost.
Recalibrate the scale
using the calibration
procedures in this manual.
Problem is scale
communication lost.
Verify cable connections
to/from the scale.
YES
Is
problem
fixed
?
Increase the scale motion filter
setting by 1. Reference the
Programming Section for more
information.
NO
Is
problem
fixed
?
NO
Will the
scale
calibrate
?
Is
problem
fixed
?
NO
Call Tech Support
Call Tech Support
YES
NO
YES
Is the
motion filter
at its maximum
setting
?
NO
DONE
YES
DONE
YES
DONE
E__4 shown on Remote
Display/Yellow LED Flash
4 times. Problem is Scale
Load Cell failure.
Call Tech Support
72 Magellan™ 9300i / 9400i Scanners
Page 85
Figure 43. Problem Isolation: Remote Display
Flowcharts
REMOTE DISPLAY
START
Is the
unit configured
for a Remote
Display
?
YES
Verify that the Remote
Display cable is securely
attached to the external
Remote Display port and
reset the scanner.
Is the
problem
fixed
?
YES
Scanner-scale models that include
a Remote Display when shipped
from the factory, are configured
for use with the display. If you're
unsure of the settings for your
unit, contact Tech Support.
Use the programming bar
NO
codes in the Programming
Section to enable operation
using a Remote Display.
NO
Re-connect using a
NO
known-good Remote
Display. Reset the
scanner and retest.
Is the
problem
fixed
?
YES
DONE
Is the
problem
fixed
?
NO
YES
Replace the
Remote Display
DONE
Call Tech Support
Product Reference Guide
73
Page 86
Figure 44. Problem Isolation: EAS System
NO EAS DEACTIVATION
START
Check all EAS
cable connections.
Does the
EAS Antenna
deactivate
labels
?
YES
NO
DONE
Ensure operator has been trained in
proper EAS system use (reference the
topic “Deactivating Security Labels”).
Verify programmable
parameters using the
information and barcodes
provided in the Programming
Section. Check EAS options,
and other configurable features.
Does the
EAS Antenna
deactivate
labels
?
YES
DONE
If possible, retest the
NO
system substituting
known-good EAS cable
and/or controller box.
Does the
YES
EAS Antenna
deactivate
Call Tech Support.
labels
?
NO
74 Magellan™ 9300i / 9400i Scanners
Page 87
Chapter 6
LEGAL
NOTE
Calibration Procedures
This section applies to scanner/scale models with single or dual
interval. Make sure to follow the proper associated procedure for
each of these options. Procedures specific to single interval units
NOTE
A number of situations require the scale to be calibrated. They are:
• at initial installation of the scanner/scale
• if the scale cannot be re-zeroed
• when changing the weight measure from pounds to kilograms or viceversa
• if diagnostics indicate a calibration error
• when removing/replacing any scale assembly or the Main Board
• when required by local regulations
Follow the procedures on the following pages to ensure that the scanner/scale
will meet Weights and Measurement requirements.
is highlighted in a coral color. Procedures specific to dual interval
units is highlighted in a teal color.
These procedures are not applicable for adaptive scale models.
Consult your adaptive scale documentation or the adaptive scale
manufacturer for more information.
Certification of the scanner/scale’s weighing apparatus is
subject to Federal, State and Local Weights and Measures
statutes and is restricted to authorized government agen
cies and/or duly registered agents thereof. Anytime a scale
is calibrated, it should be properly sealed with a lead and
wire or paper seal before being placed into service.
It is your responsibility to check with the appropriate authorities in your area to ensure compliance with pertinent regulations before removing any official seals or placing a newly
calibrated scanner/scale into service.
-
DO NOT apply a calibration seal to include the EAS antenna (if
CAUTION
one is present). Reference
removed for other reasons, this would unnecessarily cause the
scale to require recalibration.
Figure 46. If the antenna must be
Product Reference Guide 75
Page 88
Description of Calibration Sequence
The Calibration Sequence sets the scale to an accurate reference point for
weighing. This process involves the use of a Field Standard Weight Set (31.5pounds) for calibration in pounds, (18.5-kilograms) for Metric calibration. Once
calibration has been successfully completed, the scanner/scale uses the certi
fied weight as a reference for subsequent weighing activities.
These verification procedures follow the U.S. National Institute of Standards and
Technology 44 Handbook guidelines for bench/counter scale installations.
If any of these tests fail to meet the required weight indications, you must calibrate the scanner/scale. Refer to the calibration instructions in this section for
the proper procedures.
You may be required by state and/or local regulations to have procedures other than
these performed by a certified technician or verification official.
Access to the calibration switch should be restricted with a paper or a wire and
lead seal after the calibration has been performed if required by your local reg
ulatory agency.
The Calibration Sequence must be performed without removing
the scanner/scale from its installed position.
NOTE
The following tools and supplies will be required to perform the calibration
process:
• 31.5 pound Field Standard Weight Set1.
(English calibration only).
• 18.5 kilogram Field Standard Weight Set2.
(Metric calibration only).
• Lead wire or paper seal (as required by law).
-
-
Motion Test
This test verifies that the scale will not ‘zero’ when the weighing surface of the
scanner/scale is in motion.
1. Verify that the Zero lamp is On and the Remote Display reads 0.00 pounds,
0.000 pounds or 0.000 kilograms.
2. Press lightly on the weigh platter of the scanner/scale with one hand and
at the same time press and release the Zero switch on the operator’s
panel. The Zero lamp should turn Off and the Remote Display should not
display 0.00 pounds, 0.000 pounds or 0.000 kilograms.
3. Remove your hand from the weighing platform and verify that the Zero
lamp is On and the Remote Display reads 0.00 pounds, 0.000 pounds or
0.000 kilograms.
1. NOTE: Throughout the calibration procedures, specified weights may be achieved by using a
combination of weight from this set. e.g. 20 lbs may be made up of one 10.00 lb. weight and
two 5.00 lb. weights.
2. NOTE: Throughout the calibration procedures, specified weights may be achieved by using a
combination of weights from this set. e.g. 10 kgs. may be made up of one 5.00 kg. and five
1.00 kg. weights.
76 Magellan™ 9300i / 9400i Scanners
Page 89
Automatic Zero Setting Test
.
lb
This test verifies that the scanner/scale automatic zero setting mechanism is
operating correctly.
SINGLE INTERVAL DUAL INTERVAL
Automatic Zero Setting Test
Place 0.006 pounds (3 grams for metric) on
the center of the weighing platform. The
entire weight must be placed on the weighing
platform at once for this test to be valid. The
Yellow LED should go Off and the Remote
Display should read 0.01 pounds (0.005 kilo
grams).
Place 0.0035 pounds (1.6 grams for metric) on
the center of the weighing platform. The entire
weight must be placed on the weighing plat
form at once for this test to be valid. The Zero
lamp should go Off and the Remote Display
-
should read 0.005 pounds (0.002 kilograms).
The scanner/scale has an adaptive zero capture mechanism that
re-zeros the scale over time if there is a slow change in the zero
level; thus, if all the weight is not placed on the weighing surface
at one time, the Zero lamp will remain On and the Remote Display
NOTE
will read 0.00 pounds or 0.000 pounds (0.000 kilograms). When
the weight is removed, the Zero lamp will turn off and the display
will show a minus sign
. Press the Zero switch to rezero
the scale.
Preparing the Scanner/Scale for Calibration
1. Assure that the scanner/scale is stable.
-
2. Power up the scanner/scale.
3. Allow the unit to reach temperature equilibrium for at least one hour. If the
scanner/scale is already at room temperature, allow at least 15 minutes to
acclimate.
4. Remove all weight from the weighing surface and ensure that there are no
obstructions in the debris chutes of the scanner/scale.
Ignore any message on the POS display.
NOTE
Product Reference Guide
77
Page 90
Calibrating the Scale (Pounds & Kilograms)
1. Before proceeding, ensure that the scanner/scale has been prepared for
this process by performing the preceding steps titled,
ner/Scale for Calibration
2. Verify that there are no obstructions under the weigh platter. Remove the
weigh platter
(L-Platter) and make sure that there are no obstructions in the debris
chutes (see
3. If one is present, cut and remove the seal securing the calibration switch
access cover. The seal may not be present if this is the initial installation of
the scanner/scale.
4. Slide the cover to reveal the switch as shown in Figure 45.
5. Use a long, blunt object, such as the eraser end of a pencil to press and
release the Calibration Switch and place the scanner/scale in Calibration
Mode (see
it is in Calibration Mode. The Scale Status (yellow LED) will flash, indicating
the scale is in Calibration Mode. If one is present, the Remote Display will
show the message “ESCL” (empty scale).
6. Reinstall the weigh platter.
7. Press the Scale Zero Button. The Scale Status (yellow LED) will go out for
approximately 10 seconds (or less) and the Remote Display (if present) will
alternately display ---- and ____ until the scale is ready to proceed.
Figure 8).
Figure 45c). The scanner/scale will sound a tone, indicating that
Preparing the Scan-
8. When the scale is ready, the Scale Status (yellow LED) begins blinking
again, and the Remote Display (if present) will show the message “Ad20
(add twenty pounds)” or “Ad10 (add ten kilograms).” The scanner/scale
will also sound one tone if the scale is weighing in kilograms or two tones
for pounds if you don’t have a Remote Display.
9. Place the correct weight (twenty pounds for calibration in pounds, or ten
kilograms for metric calibration) from the Field Standard Weight set, onto
the center of the weighing area. Press the Scale Zero Button again.
10. The Scale Status LED extinguishes for approximately 10 seconds and the
Remote
Display (if present) alternately displays ---- and ____ until the scale is
ready to proceed.
11. If the calibration was successful, the speaker sounds a single tone, the
Scale Status LED begins blinking again, and “End-” appears in the Remote
Display (if one is present).
12. If the calibration was not successful, the speaker sounds five tones indicating a scale failure, and the Scale Status LED will blink twice, strobe (fast
blinks), and then continually repeat this sequence until reset. Remove all
weight from the Weigh Platter, and repeat the procedure starting with step
8.
13. Press the Scale Zero Button again to permanently store the calibration data
and exit Calibration Mode. You have completed the calibration of the
scale. The unit’s calibration must now be verified as required by state and/
or local weights and measures regulations. The verification procedure
78 Magellan™ 9300i / 9400i Scanners
Page 91
Calibrating the Scale (Pounds & Kilograms)
3
1
2
must be performed to assure that a scale will pass Weights and Measures
requirements before it is placed into commercial/retail service.
You have completed the scale calibration procedure. Before replacing the Calibration Switch Cover and sealing the scale, you must now continue with the calibration verification tests to complete the scale’s calibration. If you are
weighing in pounds, continue with the following procedures to verify that the
scale was successfully calibrated and that it weighs properly. If you are weigh
ing in kilograms, turn to the instructions titled, "Calibration Verification (Kilo-
grams)" on page 86.
Figure 45. Calibration Cover and Switch Location
-
1
Calibration Seal Location
2
Calibration Access Cover
If an EAS antenna is present, it must be lifted in order to access
the calibration switch. See
NOTE
Calibration Switch Opening. Use a
3
long, blunt object to reach in and
press the Calibration Switch.
Figure 46.
Product Reference Guide
79
Page 92
Figure 46. EAS antenna
EAS Antenna
Calibration
Switch Cover
80 Magellan™ 9300i / 9400i Scanners
Page 93
Calibration Verification (Pounds)
Once you have completed the calibration sequence, you may be required to
perform these step-by-step verification procedures. These procedures follow
the National Institute of Standards and Technology Handbook-44 guidelines for
grocery scale installations. You may be required by state or local law to have
these procedures performed by a certified technician or verified by a proper
official.
These calibration verification procedures cover five (5) different tests:
• Increasing-Load Test
•Shift Test
• Blanking Test
• Decreasing-Load Test
• Return to Zero Test
If the scale fails any of the following tests, go to Section 5, Problem Isolation, of
this manual and follow the troubleshooting procedures for SCALE FAILURE.
NOTE
Calibration Verification (Pounds)
Increasing-Load Test (Phase 1)
This test checks Scale operation with two, four and six pound weights.
SINGLE INTERVAL DUAL INTERVAL
This test checks Scale operation with five, ten
and fifteen pound weights.
1. Check that the display reads 0.00 lb.
when at rest with nothing on the weigh
ing surface. (The Zero Status LED is
steadily lit).
2. Place a five-pound weight on the center
of the weighing surface and check that
the display reads 5.00 lb.
3. Place an additional five pounds on the
center of the weighing surface and
check that the display reads between
9.99 and 10.01 lb.
4. Place an additional five pounds on the
center of the weighing surface and
check that the display reads between
14.99 and 15.01. Remove the weights
and verify that the display reads 0.00.
5. You have completed the IncreasingLoad Test (Phase 1).
This test checks Scale operation with two,
four and six pound weights.
1. Check that the display reads 0.00 lb. when
at rest with nothing on the weighing
surface. (The Zero Status LED is on steady).
2. Place a two-pound weight on the center of
the weighing surface. Verify that the
Remote
Display reads 2.00 lb.
3. Place an additional two pounds (four
pounds total) on the center of the weighing
surface. Verify that the Remote Display
reads between 3.995 and 4.005 lb.
4. Place an additional two pounds (six pounds
total) on the center of the weighing surface.
Verify that the Remote Display reads
between 5.995 and 6.005. Remove the
weights and verify that the display reads
0.00.
5. You have completed the Increasing-Load
Test (Phase 1).
Product Reference Guide
81
Page 94
Shift Test (6 Pounds Dual Interval ONLY)
(Models vary)
2
1
4
3
1
2
3
4
The Shift Test checks to ensure that items placed anywhere on the weighing
surface of the scanner/scale are weighed properly. Refer to
performing this test.
DUAL INTERVAL
1. Place and remove, in succession, a sixpound load on the center of each of the
four quadrants: 1, 2, 3, and 4, (as shown
Figure 47) of the scanner/scale’s
in
weigh platter. Verify that a reading of
between 5.995 and 6.005 lb. registers,
under load, in each quadrant tested.
Check that the display returns to 0.00
between each load.
2. After verifying the accuracy of each
quadrant of the weighing surface,
remove all weight from the scale. This
completes the 6 pound Shift Test.
Figure 47. Shift Test
Figure 47 when
82 Magellan™ 9300i / 9400i Scanners
Page 95
Increasing- Load Test (Phase 2 Dual Interval)
The upper limit of the scale is configurable according to the POS interface type and
may not necessarily be set at 30 pounds, which is the standard setting. For this test,
continue to place weights in two pound increments only up to the upper weight limit
NOTE
set for your scale.
DUAL INTERVAL
After completing the Shift Test, you must complete the Increasing
Load Test using 8.0, 10.0 and 12.0 pounds of weight.
1. With the scale starting at zero, place 8.0 pounds in the center
of the weighing surface and check that the display reads
between 7.995 and 8.005 lb.
2. Place an additional two pounds (10 pounds total) in the center of the weighing surface. Check that the display reads
between 9.995 and 10.005 lb.
3. Place an additional two pounds in the center of the weighing
surface increasing the load to 12.0 pounds and check that
the display reads between 11.995 and 12.005 lb.
4. Place an additional five pounds (fifteen pounds total) on the
center of the weighing surface. Verify that the Remote Dis
play reads between 14.99 and 15.01. Remove the weights
and verify that the display reads 0.00.
5. You have completed the Increasing-Load Test (Phase 2).
Calibration Verification (Pounds)
-
Shift Test (10 Pounds)
The Shift Test checks to ensure that items placed anywhere on the weighing
surface of the scanner/scale are weighed properly. Refer to
performing this test.
SINGLE INTERVAL DUAL INTERVAL
1. Place and remove in succession, a tenpound load on the center of each of the
four quadrants (1, 2, 3, and 4 in
47) of the scanner/scale’s weigh platter.
Verify that a reading of between 9.99
and 10.01 lb registers under load and
that the display returns to 0.00 between
each load.
2. After verifying the accuracy of each
quadrant of the weighing surface,
remove all weight from the scale. You
have completed the Shift Test.
Figure
1. Place and remove, in succession, a tenpound load on the center of each of the
four quadrants: 1, 2, 3, and 4, (as shown in
Figure 47) of the scanner/scale’s weigh
platter. Verify that a reading of between
9.995 and 10.005 lb. registers, under load,
in each quadrant tested. Check that the
display returns to 0.00 between each load.
2. After verifying the accuracy of each
quadrant of he weighing surface, remove
all weight from the scale. This completes
the Shift Test.
Figure 47 when
Product Reference Guide
83
Page 96
Increasing- Load Test (Single Interval Phase 2) (Dual Interval Phase 3)
After completing the Shift Test, you must complete the Increasing Load Test
using 20.0, 25.0 and 30.0 pounds of weight.
The upper limit of the scale is configurable according to the
POS interface type and may not necessarily be set at 30
pounds, which is the standard setting. For this test, continue to
NOTE
SINGLE INTERVAL DUAL INTERVAL
place weights in five pound increments only up to the upper
weight limit set for your scale.
After completing the Shift Test, you must
complete the Increasing Load Test using
20.0, 25.0 and 30.0 pounds of weight.
1. With the scale starting at zero, place
20.0 pounds in the center of the weigh
ing surface and check that the display
reads between 19.99 and 20.01 lb.
2. Place an additional five pounds in the
center of the weighing surface, increas
ing the load to 25.0 pounds and check
that the display reads between 24.99
and 25.01 lb.
3. Place an additional five pounds in the
center of the weighing surface increas
ing the load to 30.0 pounds and check
that the display reads between 29.99
and 30.01 lb.
4. Remove the weights and verify that the
display reads 0.00.
5. You have completed the IncreasingLoad Test (Phase 2)
After completing the Shift Test, you must
complete the Increasing Load Test using 8.0,
10.0 and 12.0 pounds of weight.
1. With the scale starting at zero, place 20.0
-
pounds in the center of the weighing
surface and check that the display reads
between 19.99 and 20.01 lb.
2. Place an additional five pounds (25 pounds
total) in the center of the weighing surface.
Check that the display reads between 24.99
and 25.01 lb.
3. Place an additional five pounds in the
-
center of the weighing surface increasing
the load to 30.0 pounds and check that the
display reads between 29.99 and 30.01 lb.
4. Remove the weights and verify that the
display reads 0.00.
5. You have completed the Increasing-Load
Test (Phase 3).
Blanking Test
This test ensures that the scanner/scale will indicate its weighing capability has
been exceeded if a weight greater than 0.05 pounds over its maximum upper
weight is placed upon the unit.
1. Place weights that total the upper weight limit plus 0.051 pounds on the
scale. For example: If the upper limit is set at 30 pounds, place weights
totaling 30.051 pounds on the scale.
2. Verify that the display shows a dash and three hyphens (_ - - -). This is the
overweight indication.
The scanner/scale may blank (show an underscore and three
hyphens) at any weight greater than its upper weight limit, but
must blank when the upper weight limit plus 0.051 pounds are
NOTE
84 Magellan™ 9300i / 9400i Scanners
set upon the weighing surface.
Page 97
Decreasing-Load Test
This test ensures that the scanner/scale responds properly when a heavy object
is followed by a significantly smaller object.
If the upper weight limit for your scale is set to other than 30
pounds, begin by placing weight equaling your upper limit set
ting.
NOTE
SINGLE INTERVAL DUAL INTERVAL
Calibration Verification (Pounds)
-
1. Place a 30.0-pound load on the scale
and verify that the display shows
between 29.99 and 30.01 pounds.
2. Remove weights to leave 20 pounds on
the scale. Check that the display shows
between 19.99 and 20.01.
3. Remove another 15.0 pounds from the
scale and check that the scale reads
5.00 lb.
4. You have completed the Decreasing
Load Test.
Return to Zero Test
This test ensures that, after all other tests have been completed successfully,
the scanner/scale returns to zero. Remove all weights from the scale and verify
that the scale reads 0.00 lb.
After completing this test, close the calibration access cover and seal per local
Weights and Measures requirements. This final step must agree with the legal
requirements of your state or local government.
You have completed the calibration and verification process for weighing in
pounds.
If the scanner/scale passes all these tests:
1. Place a 30.0-pound load on the scale and
verify that the display shows between 29.99
and 30.01 pounds.
2. Remove enough weights to leave 20
pounds on the scale. Check that the display
shows between 19.99 and 20.01.
3. Remove 8.0 pounds and verify the display
reads between 11.995 and 12.005 pounds.
4. Remove 4.0 pounds and verify the display
reads between 7.995 and 8.005 pounds.
5. Remove another 6.0 pounds from the scale
and check that the scale reads 2 lbs.
6. You have completed the Decreasing Load
Test.
1. Remove the weigh platter, install the calibration switch cover and install a
seal (if required).
2. Reinstall the weigh platter.
If the scale fails any of these tests, turn to Section 5, Problem Isolation and follow the troubleshooting procedures for Scale Failures.
Product Reference Guide
85
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Calibration Verification (Kilograms)
Once you have completed the calibration sequence, you may be required to
perform these step-by-step verification procedures. These procedures follow
the National Institute of Standards and Technology Handbook-44 guidelines for
grocery scale installations. You may be required by state or local law to have
these procedures performed by a certified technician or verified by a proper
official.
These calibration verification procedures cover five (5) different tests:
• Increasing-Load Test · Decreasing-Load Test
•Shift Test · Return to Zero Text
• Blanking Test
If the scale fails any of these tests, go to the topic Scale Error
Reporting in Section 5, Problem Isolation, of this manual.
NOTE
86 Magellan™ 9300i / 9400i Scanners
Page 99
Increasing-Load Test (Phase 1)
SINGLE INTERVAL DUAL INTERVAL
Calibration Verification (Kilograms)
This test checks Scale operation for increasing
loads from 0.100 kg and 7.50 kg.
1. Check that the display reads 0.000 kg
when at rest with nothing on the weigh
ing surface. (The Yellow LED is steadily
lit).
2. Place a 100 gram weight on the center of
the weighing surface and check that the
display reads 0.100 kg.
3. Place an additional 200 grams on the
center of the weighing surface and check
that the display reads 0.300 kg.
4. Place an additional 200 grams on the
center of the weighing surface and check
that the display reads 0.500 kg.
5. Place an additional 100 grams on the
center of the weighing surface and check
that the display reads 0.600 kg.
6. Place an additional 100 grams on the
center of the weighing surface and check
that the display reads 0.700 kg.
7. Place an additional 100 grams on the
center of the weighing surface and check
that the display reads 0.800 kg.
8. Place an additional 200 grams on the
center of the weighing surface and check
that the display reads 1.000 kg.
9. Increase the weight on the scale to 7.50
kg on the center of the weighing surface
and check that the display reads between
7.495 and 7.505 kg.
10. Remove the weights and verify that the
display reads 0.000 kg. You have com
pleted the Increasing-Load Test (Phase
1).
-
-
This test checks scale operation for increasing
loads from 0.050 kg and 3 kg.
1. Check that the display reads 0.000 kg when
at rest with nothing on the weighing
surface. (The Zero Status LED is on steady).
2. Place a 50 gram weight on the center of the
weighing surface and check that the
Remote Display reads 50 grams.
3. Place an additional 100 grams on the
center of the weighing surface (.0300 kg.
total) and check that the Remote Display
reads 150 grams.
4. Place an additional 100 grams on the
center of the weighing surface and check
that the Remote Display reads 250 grams.
5. Place an additional 50 grams on the center
of the weighing surface and check that the
display reads 300 grams.
6. Place an additional 50 grams on the center
of the weighing surface and check that the
display reads 350 grams.
7. Place an additional 50 grams on the center
of the weighing surface and check that the
display reads 400 grams.
8. Place an additional 100 grams on the
center of the weighing surface and check
that the display reads 500 grams.
9. Increase the weight on the center of the
weighing surface to 2.5 kg and check that
the display reads between 2.998 and 3.002
kg.
10.Remove the weights and verify that the
display reads 0.000 kg. You have
completed the Increasing-Load Test (Phase
1).
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87
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Shift Test Metric (2 Kilogram Dual Interval ONLY)
(Models vary)
3
2
5
4
2
3
4
5
1
1
The Shift Test checks to ensure that items placed anywhere on the weighing
surface of the scanner/scale are weighed properly. Refer to
performing this test.
DUAL INTERVAL
1. Place and remove, in succession, a 2
kilogram load on the center of each of
the four quadrants: 2, 3, 4, and 5, and in
the center (1) of the scanner/scale’s
weighing platform (see
that the Remote Display shows a reading
of between 1.998 and 2.002 kg for each
quadrant/center test. Check that the dis
play returns to 0.000 between each load.
2. After verifying the accuracy of each
quadrant and the center of the weighing
surface, remove all weight from the
scale. This completes the Shift Test Met
ric (2 Kilogram).
Figure 48. Metric Shift Test
Figure 48). Verify
Figure 48 when
-
-
88 Magellan™ 9300i / 9400i Scanners
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