Danby DIM32D1BSSPR Use & Care

OWNER’S MANUAL

MANUEL DU PROPRIÉTAIRE

MANUAL DEL PROPIETARIO

MODEL • MODÈLE • MODELO

Model • Modèle •Modelo

DIM32D1BSSPR

ICE MAKER

Owner’s Manual..........................................1 - 12

MACHINE À GLAÇONS

Manuel du propriétaire..............................13 - 24

MAQUINA DE HIELO

Manual del propietario..............................25 - 36

1-844-455-6097

Danby Products Limited, Guelph, Ontario Canada N1H 6Z9

Danby Products Inc., Findlay, Ohio US A 45840

2018.06.04

Welcome

Welcome to the Silhouette family. We are proud of our quality products and we believe in
dependable service. We suggest that you read this owner’s manual before plugging in your new
appliance as it contains important operation information, safety information, troubleshooting and
maintenance tips to ensure the reliability and longevity of your appliance.

Visit www.SilhouetteAppliances.com to access self service tools, FAQs and much more. For
additional assistance call 1-844-455-6097.

Note the information below; you will need this information to obtain service under warranty.
You must provide the original purchase receipt to validate your warranty and receive service.

Model Number: ________________________________________________

Serial Number: ________________________________________________

Date of Purchase: ______________________________________________

Need Help?

Before you call for service, here are a few things you can do to help us serve you better.

Read this owner’s manual:

It contains instructions to help you use and maintain your appliance properly.

If you receive a damaged appliance:

Immediately contact the retailer or builder that sold you the appliance.

Save time and money:

Check the troubleshooting section at the end of this manual before calling. This section
will help you solve common problems that may occur.

1-844-455-6097

1

Important Safety Information

READ AND FOLLOW ALL SAFETY INSTRUCTIONS

SAFETY REQUIREMENTS

DANGER: Risk of fi re or explosion. Flammable

refrigerant used. Do not puncture refrigerant tubing.

• Do not use mechanical devices to defrost
refrigerator.

• Ensure that servicing is done by factory
authorized service personnel, to minimize
product damage or safety issues.

WARNING: Keep ventilation openings, in the
appliance enclosure or in the built-in structure, clear
of obstruction.

WARNING: Do not use mechanical devices or other
means to accelerate the defrosting process, other
than those recommended by the manufacturer.

WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside

the food storage compartments of the appliance,
unless they are of the type recommended by the
manufacturer.

CAUTION: Risk of fi re or explosion. Flammable
refrigerant used.

• Consult repair manual or owner’s guide before
attempting to service this product. All safety
precautions must be followed.

• Dispose of properly in accordance with federal
or local regulations.

• Follow handling instructions carefully.

CAUTION: Children should be supervised to ensure
that they do not play with the appliance.

DANGER: Risk of child entrapment. Before throwing
away an old appliance:

• Remove the door or lid.

• Leave shelves in place so that children may not
easily climb inside.

SAFETY REQUIREMENTS

This appliance is not intended for use by persons
(including children) whose physical, sensory or
mental capabilities may be different or reduced,
or who lack experience or knowledge, unless such
persons receive supervision or training to operate
the appliance by a person responsible for their
safety.

GROUNDING INSTRUCTIONS

This appliance must be grounded. Grounding
reduces the risk of electrical shock by providing an
escape wire for the electrical current.

This appliance has a cord that has a grounding
wire with a 3-prong plug. The power cord must be
plugged into an outlet that is properly grounded.
If the outlet is a 2-prong wall outlet, it must be
replaced with a properly grounded 3-prong wall
outlet. The serial rating plate indicates the voltage
and frequency the appliance is designed for.

WARNING - Improper use of the grounding
plug can result in a risk of electric shock.
Consult a qualifi ed electrician or service agent
if the grounding instructions are not completely
understood, or if doubt exists as to whether the
appliance is properly grounded.

Do not connect your appliance to extension
cords or together with another appliance in the
same wall outlet. Do not splice the power cord.

Do not under any circumstances cut or remove the
third ground prong from the power cord. Do not
use extension cords or ungrounded (two prongs)
adapters.

If the power supply cord is damaged, it must be
replaced by the manufacturer, its service agent or
similar qualifi ed person in order to avoid hazard.

WARNING: Fill with potable water only.

SAVE THESE INSTRUCTIONS!

2

INSTALLATION INSTRUCTIONS

LOCATION

• Two people should be used when moving the
appliance.

• Remove interior and exterior packaging prior to
installation. Wipe the outside of the appliance
with a soft, dry cloth and the inside with a
lukewarm wet cloth.

• Place the appliance on a fl oor that is strong
enough to support it when it is fully loaded.

• Do not place the appliance in direct sunlight or
near sources of heat, such as a stove or heater,
as this can increase electrical consumption.
Extreme cold ambient temperatures may also
cause the appliance to perform improperly.

• This appliance is intended for household use
only. It is not designed for outside installation,
including anywhere that is not temperature
controlled (garages, porches, vehicles, etc.).

• Before connecting the appliance to a power
source, let it stand upright for approximately
6 hours. This will reduce the possibility of a
malfunction in the cooling system from handling
during transportation.

• This appliance is 15 inches (38 cm) wide by

34.3 inches (87 cm) high by 24.2 inches (61.4
cm) deep.

• The ice maker should be placed in an area
where the ambient temperature is between 54°F

- 95°F (12°C - 35°C). If the ambient temperature
is above or below this range the performance of
the appliance may be affected.

FRONT VENT

This appliance is front breathing. Do not block the
front air vent as this will result in high operating
temperatures, higher energy usage and possible
system overheating and failure.

LEVELING INSTRUCTIONS

There is an adjustable leg on the bottom of the
appliance that can be turned up or down to ensure
that the appliance is level. It is important that the
appliance is level to minimize noise and vibration.
To level the appliance:

1. Move the appliance to its fi nal location.

2. Turn the leveling leg counter-clockwise as far as
it will go, until the top of the foot is touching the
bottom of the chassis.

3. Slowly turn the leveling leg clockwise until the
appliance is level.

3

INSTALLATION INSTRUCTIONS

s

PREPARING THE ENCLOSURE

Gloves and safety goggles should be worn during
installation.

It is not recommended to install the appliance into
a corner or directly beside a wall. The door will
need to be opened more than 90° to allow for the
removal of the ice bucket. If it is necessary to place
the unit next to a wall or in a corner, leave at least
2-4 inches (5-10 cm) of space between the wall and
the appliance to allow for the door opening.

The cabinet opening must be at least 15 inches (38
cm) wide by 35 inches (88.9 cm) high by 25 inches
(63.5 cm) deep.

Note: The listed depth requirement is assuming that
the electrical outlet and the water supply are located
in the adjacent cabinetry or fl ush mounted in the
rear wall, not surface mounted inside the enclosure.

If the electrical outlet and water supply are located
inside adjacent cabinetry, cut a 1.5 inch (3.8 cm)
diameter hole to admit the power cord and water
inlet hose. If the cabinet wall is metal, the hole edge
must be covered with a bushing or grommet.

REQUIRED TOOLS

• Safety goggles

• Gloves

• Tape measure

• Carpenter square

• Level

• Flashlight

• Electric drill with hole bit

Safety goggles

Electric drill with hole bit

Gloves

Tape measure

Carpenter square

Flashlight

Level

35 in
(88.9 cm)

1.5 in (3.8 cm) diameter

*If electrical outlet in
adjacent cabinetry

2 in (5 cm)

Electrical and Water AccessElectrical and Water Acces

6 in
(15.2 cm)

25 in
(63.5 cm)

90°

15 in (38 cm)

4

INSTALLATION INSTRUCTIONS

WATER INLET HOSE INSTALLATION

WARNING

To avoid electrical shock, which can cause death
or severe injury, ensure the ice maker is not
plugged in before connecting the water supply
line.

Plastic tubing is not recommended for the inlet hose
as it greatly increases the potential for water leaks.
The manufacturer will not be responsible for any
damage if plastic tubing is used for the water supply
line.

Do not install water supply tubing in areas where
temperatures fall below freezing.

Ensure the ice maker is connected to a potable
water source that is not tied into a water softening
system. Chemicals from the water softener may
damage the ice maker.

Ensure that the water supply line complies with all
local plumbing codes.

Connecting the Water Supply

1. Ensure the ice maker is disconnected from the
power supply.

2. Place the end of the house water supply line into
a sink or bucket. Turn on the water supply and
fl ush the supply line until the water is clear. Turn
off the water supply at the shut off valve.

3. Remove the plastic cap from the water inlet valve
on the back of the ice maker.

4. Slide the brass compression nut and the ferrule
(sleeve) onto the water supply line.

5. Push the water supply line into the water valve
inlet as far as it will go, approximately 1/4”.
Slide the ferrule (sleeve) into the water valve
inlet and tighten compression nut onto the valve.
Tighten another half turn with a wrench. Do not
over tighten.

6. Secure the water line to the back of the
appliance using the clamp and screw.

Required Tools

• Adjustable wrench

• Flat blade screwdriver

• A household cold water line with water pressure
between 20 and 60 psi.

• A water supply hose made of 1/4 inch (6.4
mm) OD copper tubing. To determine the length
of copper tubing needed, measure the distance
from the ice maker inlet valve at the back of the
appliance to the cold water supply, then add
approximately 3 feet (0.9 meters) so that the
ice maker can be moved out of the cabinet for
cleaning.

• A shut off valve to connect the water supply line
to the household water system. Do not use a self­piercing type of shut off valve.

• A compression nut and ferrule (sleeve) for
connecting the water supply line to the ice maker
inlet valve.

7. Coil approximately 3 feet of water supply line
behind the ice maker and arrange the coils so
that they do not vibrate or wear against any
surface.

8. Turn on the water supply at the shut off valve
and tighten any connections that leak.

• A clamp and a number 8, 1/2” screw to secure
the water line.

5

INSTALLATION INSTRUCTIONS

DRAIN HOSE INSTALLATION

It is important to note that this appliance maintains
temperatures slightly above freezing to ensure that
the ice will break up into usable blocks when it falls
into the bucket. This also means that the ice will
melt over time if it is not used immediately. For this
reason, one of the following three drain options
must be selected.

A - manual drain
B - continuous drain
C - drain pump

A braided drain hose is provided in the accessory
bag. Ensure that the drain hose does not get kinked
or bent during the installation process.

Option A - Manual Drain

The manual drain method can be used if there
is no appropriate drain in the room that the
appliance can be connected to. When using this
option, melted water will fi ll the ice bucket inside
the appliance and must be manually removed. No
drain hose is attached to the appliance.

Option B - Continuous Drain

In the continuous drain method, water will be
removed from the appliance by means of gravity
alone. This option is useful if there is a nearby drain
in the fl oor.

1. Use the drain hose provided in the accessory
bag.

2. Attach the drain hose to the continuous drain
outlet near the bottom of the appliance.

3. Direct the other end of the drain hose to a fl oor
drain.

4. Remove the rear drain seal and the rear drain
cap from the back of the bucket to allow melted
water from the bucket to fl ow into the internal
water tank, which will then drain through the
hose.

The drain hose must angle downward from the
back of the appliance or water will back up into the
appliance and may cause a leak.

When using the continuous drain option, ensure that
the drain pump switch on the back of the appliance
is set to “OFF”.

The water level inside the ice maker will need to be
periodically checked and then manually removed
when it fi lls the ice bucket. Water can be removed
by either removing the bucket from the appliance
and emptying it into a sink or drain or by removing
the drain cap and seal from the front of the bucket
and allowing the water to drain into a second
receptacle.

Note: The ice maker is refrigerated but it is not a
freezer. Any ice that is created will eventually melt
and fi ll the ice bucket with water. If there is no drain
hose installed, the appliance must be regularly
and manually drained to ensure that new ice will
continue to be created.

When using the manual drain option, ensure that
the drain pump switch on the back of the appliance
is set to “OFF”.

6

INSTALLATION INSTRUCTIONS

Option C - Drain Pump

Using the drain pump option is encouraged if there
is no nearby fl oor drain that can be used. Using
the pump allows the drain hose to be angled in any
direction.

1. Use the drain hose provided in the accessory
bag.

2. Attach the drain hose to the pump drain outlet
on the back of the appliance.

3. Direct the other end of the drain hose to a drain.

4. Remove the rear drain seal and the rear drain
cap from the back of the bucket to allow melted
water from the bucket to fl ow into the internal
water tank, which will then drain through the
hose.

When using the continuous drain option, ensure that
the drain pump switch on the back of the appliance
is set to “ON”.

ON

DRAINING THE APPLIANCE

If the appliance will be cleaned or if it will not
be used for a long period of time, it should be
completely drained of all water.

Turn off the water supply and remove the ice bucket.
On the inner back wall of the appliance there is a
rubber tube connected to the interior water tank.
Gently unhook the tube and lower it toward the
drain port at the back of the ice maker cabinet to
allow the water inside the appliance to drain.

Note: Do not leave the appliance unattended while
it is draining. Water fl ow can overwhelm the drain
and may leak from the front of the cabinet. It is
advisable to slightly raise the front of the cabinet
while draining to avoid this issue.

CONTINUOUS WATER CIRCULATION

This appliance operates using a continuous water
cycle that produces very little waste.

When the appliance is operating and the internal
water container is low, new water is allowed into
the appliance from the water source. The water
tank fi lls up and the recirculation pump cycles water
over the evaporator tray until ice is produced. This
process is continuous as long as the appliance is
turned on and the water source is connected.

Any water that enters the drain at the bottom of the
ice maker is not recycled, it is drained through the
drain hose or is it collected in the ice bucket if no
drain hose is connected. This ensures that new ice is
always created with clean water.

7

OPERATING INSTRUCTIONS

FEATURES - FRONT

1. Ice bucket

2. Bottom board of ice bucket

3. Front drain cap

4. Front drain seal

5. Water level indicator

6. Rear drain seal

7. Rear drain cap

1

2

7

4

3

5

6

FEATURES - REAR

1. Drain pump switch

2. Water inlet

3. Drain pump outlet

4. Drain pump cap

5. Direct drain outlet

6. Direct drain cap

7. Braided drain hose (not pictured)

ON OFF

1

CONTROL PANEL

Ice cube sizes differ by density and not volume. A
large ice cube is the same size as a small ice cube
but contains more frozen water.

1. Small ice cube button

2. Medium ice cube button

3. Large ice cube button

4. Power button

1

The ice maker is automatically set to make medium
ice. To change the size of the created ice, press the
desired ice size button.

To stop making ice but to keep the appliance on
standby, press and hold the power button for 3
seconds. The power indicator light will fl ash to
indicate standby mode. Do not leave the appliance
in standby mode for more than 6 hours. To resume
making ice, press the power button again.

This appliance can produce up to 32 lbs. of ice
daily. The ice bucket capacity is 25 lbs.

2

3 4

2
3

4

5
6

FEATURES - INTERNAL

1. Continuous drain water tank

2. Internal water tank

2

1

When new ice is created, remove it from the
appliance and place it in a freezer for long term
storage.

WATER FILTER

It is highly recommended to use a water fi lter on the
water source connected to this appliance. A water
fi lter works to remove sediments such as dirt, rust
and other debris that are not visible to the naked
eye but which exist in all water sources. These
contaminants can negatively effect the quality of the
ice produced and can increase wear and tear on
the appliance.

8

OPERATING INSTRUCTIONS

DOOR REVERSAL INSTRUCTIONS

If the appliance is placed on its back or side for any
length of time during this process, it must be allowed
to remain upright for 6 hours before plugging it in
to avoid damage to the internal components.

1. Open the door to a 90° angle and remove two
screws from the door axis.

2. Slide the bottom of the door outward to remove
it from the cabinet.

3. Remove three screws from the top right hinge
and remove the right top hinge.

4. Remove the screw hole covers from the top left
of the cabinet and install the top left hinge at the
top left of the cabinet with three screws. Block
the holes at the top right of the cabinet with the
screw hole covers.

5. The lower left hinge is pre-installed on the
cabinet.

1

A

2

3

C

B

D

D

E

6. When reinstalling the door, it will need to be
fl ipped 180° from its original position to ensure
that the handle is on the correct side. Install the
door by sliding it onto the top hinge pin.

7. Replace the door axis by placing the hinge pin
in the bottom of the door and securing it to the
bottom left hinge with two screws. Ensure the top
of the door is properly aligned with the top of
the cabinet and that the rubber gasket makes a
good seal with the cabinet all the way around.

A. Bottom Right Hinge
B. Door Axis Screws
C. Door Axis
D. Top Right Hinge
E. Hinge Screws
F. Top Left Hinge
G. Screw Hole Cover
H. Bottom Left Hinge

4

F

5

6

H

F

G

7

H

B

C

9

CARE & MAINTENANCE

CLEANING CYCLE

The frequency of cleaning cycles will be determined
by the amount of use and the hardness of the water
supply.

1. Turn off the water supply to the appliance.

2. Wait for any remaining ice inside the appliance
to melt from the evaporator into the bucket, then
discard.

3. Turn the appliance off.

4. Completely drain the appliance of all water
using the draining instructions.

5. Use a sterile brush to scrape or loosen any hard
water build up on the internal water tank, the ice
bucket, the cover board and the direction plate.

6. Fill the internal water tank with a cleaning
solution that is equal parts water and vinegar.

7. Turn the water supply and the appliance back
on.

8. Allow the appliance to make 6 or 7 batches of
ice. Discard all of this ice.

9. Turn off the water supply and the appliance.

10. Completely drain the appliance of all water a
second time using the draining instructions. This
is done to remove any residual cleaning solution
inside the water tank.

11. Turn the water supply and the appliance back
on.

12. Allow the appliance to make 2 or 3 batches
of ice. Discard all of this ice a second time to
avoid any ice that may have residual cleaning
solution.

To clean the inside of the appliance, use a soft cloth
and a solution of a tablespoon of baking soda to
one quart of water or some mild detergent.

Clean the outside with a soft, damp cloth and some
mild detergent.

POWER FAILURE

In the event of a power failure, the drain may not
operate. If the power is out for an extended period
of time, this could result in water leakage and fl oor
damage due to melting ice.

It is strongly recommended that if the appliance will
not be used or will be left unattended for more than
48 hours, it should be drained of water and turned
off to avoid possible water leakage due to a power
failure.

MOVING

• Ensure that all water is drained.

• Turn the adjustable leg up to the base to avoid
damage.

• Tape the door shut.

• Be sure the appliance stays in the upright
position during transportation.

• Protect the outside of the appliance with a
blanket or similar item.

• If the appliance is placed on its back or side
during transportation, upon reaching the
destination, allow it to remain upright for 6
hours before plugging in to avoid damage to the
internal components.

DISPOSAL

This appliance may not be treated as regular
household waste, it should be taken to the
appropriate waste collection point for recycling
of electrical components. For information on local
waste collection points, contact your local waste
removal agency or government offi ce.

Note: Do not use cleaners containing ammonia or
alcohol on the appliance. Ammonia or alcohol can
damage the appearance of the appliance. Never
use any commercial or abrasive cleaners or sharp
objects on any part of the appliance.

10

TROUBLESHOOTING

Silhouette Consumer Care: 1-844-455-6097

Hours of operation:

Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time

Information in this manual is subject to change without notice.

PROBLEM POSSIBLE CAUSE

No power • A fuse may be blown or the circuit breaker

tripped

• Plug not fully inserted into the wall outlet

The ice is not big enough or melts too quickly • Door is not shut properly or opened excessively

• Close proximity to heat source or direct sunlight

• Ambient temperature or humidity is very high

• Chosen ice size setting is too small

Water leakage • The water inlet connection is leaking

• The drain hose connection is leaking

• The drain caps on the ice bucket are not
completely closed

Excessive noise or vibrations • The appliance is not level
Ice maker alarm is sounding • Internal water tank is full

• Not enough water entering the appliance from
the water inlet

INDICATOR LIGHT DESCRIPTION POSSIBLE CAUSE

1. Flashing

2. On

3. Off

Flashing and
beeping

Flashing Ice bucket is full of ice; remove excess ice to resume normal

Flashing Sensor failure; contact an authorized service technician

1. Stand by mode

2. Appliance is on

3. Appliance is off

Water tank is full; drain appliance of excess water or ensure
that the drain pump is turned on to resume normal functioning

functioning

Flashing Appliance is low on water; check that the water supply is

functioning normally

Flashing Sensor failure; contact an authorized service technician

11