Crane Merchandising Systems 673, 677, 675 User Manual

This machi ne has been engine ered to our own rigid safety and performance standards. It has been de signed to comply wi th sanitation and health guideli nes recommended by the Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other NAMA safety recommendations.

This machi n e has been manufactured in accor dance with the s afety standards of both Underwriter’s Labo ratories and the Canadian Standards Association. To maintain this degree of safety and to continue to achieve the level of performance built in to this machine, it is important that installation and maintenance be performed so as to not al ter the original construction or wiring and that replac ement parts are as specified in the Manual. Your investm ent in this equip me n t will be protect ed by using this Setup and Operato r’s Guide, the Programming Gui de, and the Parts Manual in your operation, ser vice and mai ntenance work. By following prescribed procedures, machine performance and safe ty w ill be preserved.

Parts

Crane Merchandising Systems Parts and Support

Phone Numbers:

Parts: 1-800-621-7278

Service: 1-800-628-8363

Hot Drink Center II Programming Guide

Table of Contents

Title Page

Introd uction ... ....... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... .... ...... ... 1

Getting Around ..........................................................................................1

The Displays ..............................................................................................2

The Function Keys .....................................................................................2

Other Keys .................................................................................................2

Some Conventions: ....................................................................................3

Control Panel Switch Functions Explained ...............................................4

SureVend™ ...............................................................................................5

The Supervisor Mode ................................................................................6

Programmi n g Procedures ..................... .................. ..... 7

Basic Setup .....................................................................................7

Gain A cc es s To The Super v isor Mode........ ......... ... .......... ......... ... ......... ... 7

Enter A New Supervisor Code .................................................................. 7

Ente r A F re ev e nd C od e .. .. .......... ......... ... .......... ......... ... ......... .......... ... ....... 7

Ente r a New D at a R ecall Code ........ .. .. .......... ... ......... .......... .. .......... .......... 8

Lock Or Unlock Mode or Payout Keys ..................................................... 9

Set Prin t e r or D EX O p ti o ns ................. ... .......... ......... ... ......... .......... ........ 10

Select Printer Baud Rate.......................................................................... 10

Set DEX Options (DEX Mode Only)..................................................... 11

Set Talker Mode ...................................................................................... 12

Select Display La nguage ............. ........................................... ................. 12

Select Coin Mechanism........................................................................... 12

Monetary Setup ...........................................................................12

Select Bill Validator ................................................................................ 13

Initial Setup of a Non-Standard Bill Validator........................................ 14

Select Card Reader .................................................................................. 15

Select Monetary Options ......................................................................... 15

Set Up Win n er M od e .......... .......... ... ......... .......... .. .......... .......... .. .......... ... 18

Set Up Mug Discount .............................................................................. 19

Cup Configuration ......................................................................19

Set the Machine Type and Configuration Code ...................................... 20

Disa ble S e lection s in th e M er c ha n di s e r.............. .. .......... .......... .. .......... ... 22

Set Up Cup Sizes ..................................................................................... 23

Assign Cup Sizes to Selections................................................................ 24

Set Up A Ho t D ri n k ... .. .......... .......... .. .......... ......... ... .......... ......... .......... .. . 25

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Hot Drink Center II Programming Guide

Table of Contents

Title Page

Set up a Hot Drink ......................................................................25

Collecting Dry Product Gram Throws..................................................... 28

Collecting Hot Water Throws.................................................................. 31

Cappuccino ..............................................................................................33

Caffé Latte ...............................................................................................34

European Cappuccino ..............................................................................36

Blended Selections ...................................................................................37

View or Set the Hot Water Tank Temperature........................................ 38

Set up Low Tempera tur e D i s p en si ng .......... ......... .......... ... ......... ... ......... . 38

Set up Low P o w er Set ti n g s........... ... ......... .......... .. .......... ... ......... .......... .. . 39

Set the Automatic Brewer Rinse Time .................................................... 40

Set the Bowl Rinse Time ......................................................................... 41

Turn Su re V end™ On o r Of f.. .......... ......... ... ......... ... .......... ......... ... ......... . 42

SureVend Confi g u r a t io n ...... ........ ........ ................ ........ ..............42

Optio n al or M an d atory Sur eV e nd ™ ... ... .......... .. .......... .. .......... .......... .. ... 42

Set Up the SureVend™ Anti-Jackpot Timer....... .................................... 43

View So f tw a r e V er si o n .......... .. .......... .......... .. .......... .. .......... .......... .. ........ 43

Set the T im e of D ay........ ......... ... ......... .......... ... ......... .......... .. .......... ........ 44

Setup Time ...................................................................................44

Set Mo n th , D at e, an d Y ea r . ... .......... ......... ... ......... .......... ... ......... .......... .. . 44

Set Daylight Savings Option ................................................................... 44

Set Time-of-Day Inhibit Vendin g............. ... ......... .......... ... ......... .......... .. . 45

Set Time-of-Day Free Vending ............................................................... 45

Set Time-of-Day Discount Vending........................................................ 45

Time Interval Ed it i ng.......... .......... ... ......... ... ......... .......... ... ......... ... ......... . 46

Select a Standby Message...................................................................... .. 48

Messages ......................................................................................48

Select an Out-of-Service Message........................................................... 48

Select a Freevend Message...................................................................... 48

Edit Custom Message .............................................................................. 49

View Water Tank Temperature ............................................................... 51

Check th e S e tu p .............. ................ ........ ................ ................ ....51

View Machine type/Configuration Setting.............................................. 51

View Cup Sizes Assigned to Selections .................................................. 52

Payout Coins............................................................................................ 52

Set Prices .............. .. .......... .......... .. .......... .......... .. .......... ......... ... .......... ..... 53

View Nonresettable Sales and Vend Data ............................................... 53

July, 20 03 ii 6730018

Hot Drink Center II Programming Guide

Table of Contents

Title Page

View Machine Data .....................................................................53

View Data Four Different Ways.............................................................. 54

View To t al Pa id Sal es............ .. .......... .......... .. .......... .. .......... .......... .. ........ 54

View To t al Sa le s by D r in k Size....... .. .......... ......... ... .......... .. .......... ......... . 54

View Total Sales by Selection (both Cup Sizes) ..................................... 55

View To t al Sa le s by In d i vid u a l Selection .......... .. .......... ... ......... .......... .. . 55

View Total Paid Sales by Price Line ....................................................... 55

View To t al Pa id Ve n d s................. ... ......... .......... .. .......... ... ......... .......... .. . 56

View To t al Pa id Ven d s by P r ic e Li ne .... .......... ......... ... ......... ... .......... .. ... 56

Clea r Al l Re s et t ab l e Da t a . .. ... .......... .. .......... ......... ... .......... ......... ... ......... . 56

Clea r Pa id Sa l es D at a On ly ......... ......... ... .......... ......... .......... .. .......... ........ 57

View Amount in Coin Box ...................................................................... 57

View Amount in Validator...................................................................... 58

View Fr ee v e n d Sales by Time In te r va l .. .. .......... .......... .. .......... .. .......... ... 58

View Discount Sales by Tim e Interval............................. ....................... 59

View Free Vends ..................................................................................... 59

View Winners .. .. ... .......... ......... ... ......... ... .......... ......... ... ......... ... .......... ..... 59

View Time Data....................................................................................... 60

View Total Unpaid Sales......................................................................... 61

View Total Unpaid Vends ....................................................................... 61

View Nu m b er o f Te st Ve nd s ........ .......... .. .......... .......... .. .......... .. .......... ... 62

View N u mb er o f Mu g Ve nd s .......... .. .......... ......... ... .......... .. .......... ......... . 62

View N u mb er o f Al t V en d s........ .. .......... .. .......... .......... .. .......... .......... .. ... 62

View Machine ID Number ...................................................................... 62

View C up Ri n g Cy cl es R elated to Su reVend™) .. ... .......... .. .......... ......... .. 6 3

View Ti mes No Cup W as De tected Aft er a Cu p Ri n g Cyc led...... ......... . 63

View Home Switch Usage Related to SureVend™ ................................ 63

Test Vend Selections and Verify Credit Added ...................................... 64

6730018 iii July, 2003

Hot Drink Center II Programming Guide

Table of Contents

Title Page

Test the Ma c h i ne .. ........ ........ ........ ........ .............. ........ ........ ........ .64

Test Drop a Cup....................................................................................... 64

Test the Automatic Delivery Door .......................................................... 64

Test the Whipper(S)................................................................................. 64

Test the Grinder(S) .................................................................................. 65

Test the Air .............................................................................................. 65

Test the Brewer........................................................................................ 65

Rins e th e M ixing Bow ls ... .......... .. .......... .......... .. .......... ......... ... .......... ..... 65

Rins e th e B re wer..... ... .. .......... .......... .. .......... ......... ... .......... .. .......... ......... . 66

Test Switches or Sensors ......................................................................... 66

View Su r eV e n d™ Last Record ed Calibr at i on V al u e ..... ... .. .......... ......... . 66

View SureVend™ Average Calibration Value........................................ 67

Clear Ta n k Er r or s an d Fi ll th e Tan k .... .......... ... ......... ... ......... ... .......... ..... 67

Test the Display....................................................................................... 67

View D i ag n os ti c M es s ag es. .......... .......... .. .......... .......... .. .......... .. .......... ... 68

Download Data to a PDCD...................................................................... 70

Set Freevend Options............................................................................... 71

July, 20 03 iv 6730018

Introduction HDC II Programming Guide

Intro duct ion

Getting around the Hot Drink Center software is pretty easy once you know the features that ar e availabl e to you, and how to use th em. The three main part s you will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and the DISPLAY.

The Se rvice K e ypad

GETTING AROUND

For most of your programming jobs, you will be using the service keypad, conveniently located on the monetary panel. The service keypad has 16 keys. The three columns on the le ft are the MODE keys. The right hand

column contains the MOVEMENT keys.

The Selection Switch Panel

The selection switch panel is also located on the m oneta ry pane l. Unlike the service keypad, it is accessible when the cabinet door is closed. These ar e the keys the customer will use to make selections. You can also use these keys during programming procedures.

6730018 1 July, 2003

HDC II Programming Guide Introduction

Y E P E

Y E

THE DISPLAYS

The 10-character display performs two functions, and is refe rred to in this book as "the display":

• It shows the customer's selectio n and how much credit is in the machine, as well as the ready, service, and time of day messages.

• It provides information and feedback to the service person during maintenance.

DISPLAY

THE FUNCTION KEYS

The keys on the control pane l ca n be us ed for up to three things:

THE PRIMARY PURPOSE

HE NUMBER

OU MIGHT BE ASKED TO NTER A NUMERICAL VALUE RESSING THIS KEY WILL NTER A

"5".

THIS IS THE MAIN JOB OF THE KEY MESSAGE, IT WILL ALLOW YOU TO ENTER A PROGRAM MING MODE

SALES DATA

THE SECONDARY PURPOSE

THIS IS THE KEY'S "SECOND JOB CAN BE USED TO DELETE A CHARACTER WHEN YOU AR EDITING CUSTOM MESSAGES

. IN

THIS EXAMPLE, YOU CAN VIEW STORED

FROM THE STANDBY

FOR EXAMPLE, THIS KE

OTHER KEYS

The MOVEMENT keys on the control pane l let you move inside a mode, and back and forth between modes.

These keys are your "legs", which let you move up and down the list of tasks. They let you continue from one step to the next in programming procedures.

This is your "act ivate " or "cho ose" ke y. It "opens a do or" to additional information and lets you begin a programming task once you a re i nside of a mode. Somet imes, it is us ed as a toggle switch to show you your choices during a program ming task.

This key can be used before running a function, or to choose “ALL” in a multip l e selection .

This is your "end" key. Pressing it one or more times will move you back to the start of the mode, or all the way back to the standby mess age .

July, 20 03 2 6730018

Introduction HDC II Programming Guide

SOME CONVENTIONS:

All programming procedures assume that you are starting with the standby mes-

sage showing in the display. If not, just press until you get there.

Each programming procedure is highlighted by a pointing hand: so it will stand out.

Definitions and helpful information will appear in shadow boxes:

HELPFUL HINT

When you see the word CONTINUE at the end of a function, it means to press

until you return to the standby message.

6730018 3 July, 2003

HDC II Programming Guide Introduction

CONTROL PANEL SWITCH FUNCTIONS EXPLAINED

Press this button to put your machine into the Price Setting mode. You can see maximum and minimum machine prices, and chang e prices for entire machine, product, or individual selection.

Press this button to set up how the Free Vend mode will operate.

Press this button to view the water tank temperature, software version number, machine and access ory configuration, and active selection st at us.

Press this b utton to:

• Select display language

• Select coin mechanism and options

• Select bill validato r and options

Press this b utton to:

• View total sales and vends by whole machine, selection, or drink size

Press this b utton to:

• Download data into your portable data coll ection device (PDCD ), OR

• Set printer baud rate, depending upon wh ich device you are using

Press this b utton to:

• Set machine configuration

• Set wh ich selec tio n s are activ e

• Set up water tank low power

Press this b utton to:

•Set time of day

• Set day, month, year

• Set up time of day inte rv a ls for inhibit, freevend, and discount vending

• Select card reader and options

• Select monetary options

• Set winner feature

• Set mug disco unt option

• Clea r re settable da ta

• View or set machine ID

• Set up blended selections

• Set up cup sizes

• Select SureVend™ options

• Select di splay messages

•Edit messages

• Set message scrolling speed

Press this button to pay one or more coins from the coi n mechanism.

Press this button to see any fault or condition that may place the machine out of service

Press this b utton to:

• Perfo rm T ES T V EN DS

• Test machine functions

• Test displays

• Fill th e w at er tank

Press this b utton to:

• Enter the SUPERVISOR mode

• Change the SUPERVISOR access code

July, 20 03 4 6730018

• Lock and unlo ck access to functions

• Set free ve nd code

Introduction HDC II Programming Guide

SUREVEND™

SureVend™ ensures that a cup is always available in the cup station before any money is collected or product delivered. The sens ing system is a beam of infra red light across the cup station which is broken by the cup when it f alls into position.

The SureVend™ software monitors th e cup s tatio n sens or during t he time the cup ring is cycled and for th ree se conds afterward. If a cup is not detected, the soft ware will first determine if a second cup ring with the same size cups exists and will then try to drop a cup from the second ring. If the second ring also fails to drop a cup or is not usable, the software will repe at the attempt from the first cup ring to attempt to clear any j ams in the cu p d elivery area. Each r i n g w ill be tried up to two times. If a cup is still not detected by the infrared sensor then several things happe n:

• Any ring th at failed twice in a row is placed temp orarily out-of- se r vice for a length of time that is determined by the user,

• The customer's credi t is either restored for another vend at tempt or is returned automatically,

• Three beeps are sounded and the message flashed if another size cup ring is available, or the message is flas h ed in the ev ent that n o other cu p s are available. T h e customer may always get his money back by pressing the coin return button.

SELECT ANOTHER SIZE

INSERT MUG

NOTE

INSER T MUG

(see

Special rules exist to protect both the cus tom er and the operator from loss. First and foremost, the customer is protected because no drink is spoiled nor money lost because a cup fa ils to fall to the cup station. The customer is given every chance to get his original choice of cup size by trying at least twice per ring to eject a cup . If two ri ng s ar e ava il able with th e same cup size , th e sy st em will alternately try to vend a cup from each ring until the cup is delivered or both rings are placed out-of-service.

6730018 5 July, 2003

is the default message . You may customize this message

if desired

"Edit Custom Message", PA G E 4 9 for more information).

HDC II Programming Guide Introduction

The operator is prot ected by the anti-jackpo t program of the system. It is conceivable that a custom er could prevent c ups from reachi ng the sens ing are a of the cup station in order to steal the cups and then get his or her money back for the vend. Under the Su reVend™ Anti-Jackpot sy stem, the operato r can los e no more than two cups in a row per ring. Then that ring is temporarily placed out-of-ser vice both to protect the customer and to discourage theft. The amount of time that the cup ring is out -of-service is programmable fr om 0 to 99 minutes. After the time has elapsed, the cup ring will return to service but the count of the two failures is kep t. If the previous problem was theft, then the next vend attempt from that ring will be su cc es s f ul and the count of the two previous fail ures will be erased . If th e pro b le m is an actual sy ste m fa i lu re, then the th i rd f ai lu r e w il l permanently place that cup ring out of service until a service technician visits the machine.

Alternate cup vends and mug vends still work as before. If a cup ring is out of service due to SureVend™ the alternate vend will only be from a selected large cup to a smal l cup at the small cup price. An induced SureVend™ failure cannot cause an alternat e v end from a selected small cup to a larg e cu p at the small cup price. Thi s protects the opera tor from customers trying to get large cup drinks at a small cup price. (SureVend™ will not automatically switch to a different cup size in mid-vend because it cannot be ensured that correct change will be returned for the new price.)

SureVend™ can be turned off if desired (see "Turn SureVend™ On or Off",

PAGE 42).

THE SUPERVISOR MODE

The supervis or is allowed to do things that a normal user c annot, like contro lling access to certain m odes . The supervisor can lock out any of the programming modes to anyone who does not h ave the rig ht "ke y". On ce a supe rvisor enters t he proper code, he or she wil l be able to:

• Change the supervisor ac cess code

• Lock out any or all of the service key pad modes

• Set whether data is cleared wit h or after being downloaded into a portable data collection device

• Grant or deny access to data item s duri ng DATA RECALL

• Modify the machine configuration

July, 20 03 6 6730018

Basic Setup HDC II Programming Guide

Basic S etup

PROGRAMMING PROCEDURES

GAIN ACCESS TO THE SUPERVISOR MODE

1. Press . The display shows: digit supervisor code within 6 seconds to gain access.

A new machine has a factory-set supervisor code of 0000.

When you have entered the right code, you will hear two beeps and see

UNLOCKED

in the display.

ENTER CODE

NOTE

. You must enter the four -

ENTER A NEW SUPERVISOR CODE

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press . The display shows rent supervisor code. Use the number keys to enter a new code.

If you enter a new code, be sure to kee p a written record of it.

There is no other way to access the SUPERVISOR mode.

3. CONTINUE.

SUPER XXXX

IMPORTANT

. The X's represent the cur-

ENTER A FREEVEND CODE

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press , then until the display shows represent the current freevend code. Use the number keys to enter a new

code. If t he code is anything other than "

0000

key lock is turned in orde r to ena ble free vends.

3. CONTINUE.

6730018 7 July, 2003

FREE XXXX

. The X's

", it must be entered after the

HDC II Programming Guide Basic Setup

ENTER A NEW DATA RECALL CODE

If the proper non-zer o code is entered, sales and non-res ettable sales data can be viewed without opening the machine’s door.

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press , then until the display shows resent the cur rently e ntere d code. Use the num ber keys t o ent er a new code ,

if desired.

NOTE

A code of

With the machine in ready mode, enter the 4-digit code. When

the corr ect code is entered, the non-res ettable sales total is dis

played. This display will remain active for 9 seconds, or until

3. CONTINUE.

0000

disables this feature.

USAGE

another key is presse d.

NR XXXX

. The X's rep-

July, 20 03 8 6730018

Basic Setup HDC II Programming Guide

LOCK OR UNLOCK MODE OR PAYOUT KEYS

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7

2. Press , then until the display shows either #

UNLOCKED

3. Press to change between locked and unlocke d. When anyone other than the supervisor tries to enter a locked mode, the display shows

EXAMPLES: Press , then press to lock the func tio n. Now , non-supervisory users can NOT view any sales data.

If you want non-supervi sory users to vie w data but not be able to cl ear data,

leave the

4. CONTINUE.

. To see if a key is locked or unlocked, press that key.

key unlocked, but do lock .

NOTE

The following mode keys cann ot be locked out:

LOCKED

or #

LOCKED

6730018 9 July, 2003

HDC II Programming Guide Basic Setup

SET PRINTER OR DEX OPTIONS

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press , then until the display shows:

PRINTER

DEX ONLY

portable data collection device (PDCD),

DEX+CLR

PDCD.

NR DEX

Consult your DEX supplier before choosing this option.

3. Press to change between the three choices.

4. CONTINUE.

- means that data will be sent directly to a printer,

- OR -

means that data remains in memory after it is downloaded into a

- OR -

means that resettable data is cleared after it is downloaded into a

- OR -

- a speci al DEX option . Al l sal es da ta will be come n on-re set table .

SELECT PRINTER BAUD RATE (PRINTER MODE ONLY)

BAUD RATE

The speed of data transfer, expressed in bits per second. Your printer can receive data at a certain rate, and you must tell the machine what that rate is.

1. Press . One of the following is displayed:

BAUD 1200 BAUD 2400 BAUD 4800 BAUD 9600

2. Press until the correct baud rate for your printer is displayed.

3. CONTINUE.

July, 20 03 10 67300 18

Basic Setup HDC II Programming Guide

SET DEX OPTIONS (DEX MODE ONLY)

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press , then until the display shows one of two resettable bill validator totals transmitted to the DEX device:

CA 304 = N.C.

cash format. F or example: 200 for two dollars. (This is the default setting.)

CA 304 = N. O.

lar count format. For example: 2 for two dollars.

3. Press to switch between the two choices. Consult your DEX ha ndheld supplier for the proper settings for your machine.

If your bill count is incorrect, the CA304 setting may be

4. Press until the display shows one of the following two date/time options:

LAST.VND.ON

vend for each selecti on.

LAST.VND.OFF

last vend for each selec tion. (This is the default setting)

5. Press to switch between the two choices.

- the value of bills in the stac ker will be transmitted in a

- the value of bills in the sta cker will be transmitted in a dol -

NOTE

wrong. Try us ing the other setting.

- the DEX devic e will transmit the date and time of the last

- OR -

- the DEX device will NOT trans mit the date and time of the

6. CONTINUE.

6730018 11 July, 2003

HDC II Programming Guide Monetary Setup

SET TALKER MODE

1. Follow the steps in "Gain Access To The Supervisor Mode", PAGE 7.

2. Press , then until the display shows

TALK ON or TALK OFF.

3. Press to tu r n th e talker opt ion ON or OF F.

NOTE

Tal ker hardware must be installed for this to work.

4. CONTINUE.

SELECT DISPLAY LANGUAGE

1. Press . The cu rr en t LANGUAGE displays. Press to choose the desired language. Your choices are:

ENGLISH, DEUTSCH, FRANCAIS, ESPANOL, PORTUGUES, SWEDISH, NEDERLANDS

, or

FINNISH

2. CONTINUE.

SELECT COIN MECHANISM

Monetary Setup

1. Press , then press until the c urre nt COIN MECHANISM is

shown in the display. Press to choose the desired coin mechanism. Your choices are:

DUMB MECH, MDB MECH, EXEC MECH, OR NO MECH

2. Proceed to SELECT MONETARY OPTIONS, page 15, to customize your coin m e ch an i s m ch o ic e.

NOTE

Depending upon your choice of coin mechanisms, some

choi c e s m ay not dis p lay.

3. CONTINUE.

July, 20 03 12 6730018

Monetary Setup HDC II Programming Guide

SELECT BI LL VALIDATOR

1. Press , then press until one of the following is displayed:

NO DBV

mripb=a_s

SER.1.2.5.10.20

MDB.1.2.5.10.20

MDB.

<*>

2. Press to choose the desired option.

3. Proceed to "Sel ect Monetary Options", PAG E 15, to customiz e your bill validator cho ice.

No bills will be accepted or there is no bill validator installed (you can exit the function).

- The pulse bill validator will accept $1 bi lls.

The serial bill validator is selected and will accept $1, $2, $5, $10, and $20 bills. Use BILL SELECTION METHOD below to change the bills that will be accepted.

A standard MDB bill validator is selected. It will accept $1, $2, $5, $10 and $20 bills. Use BILL SELECTION METHOD below to change the bills that will be accepted.

BILL SELECTION METHOD: The standard $1, $2, $5, $10 an d $20 bills are enabled by pressing the 1, 2, 5, 6, or 7 key(s), respectively, to display which bill(s) will be accepted.

An MDB bill validator tha t accepts coupons or non-standard bills (normally used for non-U.S. currency) is con-

nected and operating. Press to enter list of bills. See BILL LIST OPERATION. See INITIAL SETUP OF

NON-STANDARD BILL V AL IDATOR.

NOTE

Depending upon your choice of bill validator, some choices

may not display.

4. CONTINUE.

6730018 13 July, 2003

HDC II Programming Guide Monetary Setup

INITIAL SETUP OF A NON-STANDARD BILL VALIDATOR

1. Connect the bill validator , and follow the steps in "Select Bill Validator" , PAGE 13 to select

MDB

K==

<*> will not be an option yet. Exi t the bill validator set up by pres s -

ing . Bill information is now collected from the validator.

MDB.1.2.5.10.20

in the bill validator selection scre ens .

2. Press , then press until

3. Press . validator channel 1, the

the validator will accept $1.00 bills.

4. Press to toggle the bill acceptance ON or

5. Press and to scroll through the list of other denominations

and to set them to ON or

6. Press to m o v e up to the to p le vel scre en .

If a denom ination does not display in the scroll list of av ailable

denominations, check the binary switc h se ttings for the valida

tor. If the binary switch for a given denomination is set to

1. 1.00 ON

“off”, it will not display in the list of denominations.

will display. The first number (1.) indicates bill

1.00

is the bill denominat ion, and ON indicates that

OFF

NOTE

MDB

K==

<*> displays.

OFF

July, 20 03 14 6730018

Monetary Setup HDC II Programming Guide

SELECT CARD READER

1. Press , then press until the current card re ader is shown in

the display. Press to choose the desired card reader.

2. Your choices are:

3. Proceed to SELECT MONETARY OPTIONS, page 15, to customize your card reader choice.

Depending upon your choice of card reader, some displays

4. CONTINUE.

NO CARD, DUMB CARD

NOTE

may not appear.

, or

MDB CARD

SELECT MONETARY OPTIONS

Certain options can be selected, depending upon which monetary devices you have selected.

This functi on lets you:

• Set change returning criteria

• Set declining balance

• Set currency acceptance on low change

1. Press , then press until the display shows

X.XX

represents the largest denomination coin or bill that will be changed without a purch ase. Any non-ze ro value her e will retur n all escrowe d coins. (Each coin denomination for which the coin mech has a tube is called an ESCROWED coin because it can be returned.) When the coin return button is press ed , all coins ins er t ed wi l l be re tu r n ed pro v id ed there is a co in mech tube for each of those coins, EXCEPT in the forced vend mode. Some ex amples:

CHANGE 0.00 CHANGE .25

CHANGE 1.00

- Forced vend; NO change returned without a purchase .

- Returns change without purchase if all accepted coins are less than .25 denomination or have a payout tube. Accep tance of a do ll ar co i n wil l no t ca use a Force Vend if the coin mechani sm h as a dol la r coin p ayo ut tube . Ot herwise, accepting a dollar coin or accepting and stack ing of a dol lar bill will ca u se a Force Vend.

- Bills and non-escrowed coins less than or equal to $1.00 will be changed without purchase. All escrowed coins are returned.

• Set overbuy options

• Set last bill stacking options

• Set card reader revalue options

CHANGE X.XX

6730018 15 July, 2003

HDC II Programming Guide Monetary Setup

2. Press until one of the following is displayed:

ACC

$$ X.XX

able change. Hold the last bill which meets or exceeds maximum price in escrow. (This setting is normally used.)

ACC.STK X.XX

able change. Immediately stack the last bill.

Example: If setting is

setting will immediately stack the second $1.00 bill inserted.

5. Press to display the desired choice.

-Accept any bill of value $X.XX or less, regardles s of avail-

- OR -

-Accept any bill of value $X.XX or less, regardless of avail-

ACC.STK 1.00

and maximum price is $1.50. This

6. The value of " a. The valu e of "

even though there is not enough change in the coin mech to cover all possible paybacks. For example, enter 1.00. Therefore, the machine will take a dollar bill or coin even though there is less than $1.00's worth of change . Entering

5.00 tells the machine to take a five even though there is less than $5.00's worth of change, and so forth.

This could cause a customer to be short-changed.

Entering 0.00 means that bills or coins not held in escrow or in a tube will only be accepted if there is enough change to cover them.

b. The value of "

to overbuy a product. The cust om er will be short-changed when an overbuy occurs. Example: For a value of $0.25: if there is no change in the machine and the customer inserts a $1.00 bill. The customer can purchase a product for $0.75 even though the change cannot be paid back. The cust omer will be short-changed. Normally a purchase will not be approved unless all change can be paid. Entering 0.00 means that the vend will only be approved when the correct change can be returned (overbuy disabled).

X.XX

" has two purposes:

X.XX

" tells the machine how big a bill or co in to accept

X.XX

" tell s t he m a chi ne how m uch the cu st om er i s al low ed

NOTE

July, 20 03 16 6730018

Monetary Setup HDC II Programming Guide

7. Press until the display shows: show

USE E XACT C HANGE

when the amount of availa ble ch ange in t he coin mechanism falls below the value of " keys. For example, if

CHANGE

message is d isplaye d when les s than a d oll ar's worth of c hang e is in

LOW.M S G 1. 00

LOW.MSG X.XX

X.XX

". Enter a value with the number

is displayed, the

. The display will

USE EXA CT

the coin mechanis m.

DECLINING BALANCE:

Once credit is established, multiple vends may occur until the coin return is pressed.

8. Press until one of the following is displayed:

DECLINE.ON

DECLINE.OFF

- More than one vend is allowed , with a declining balance.

- OR -

- A declining balance is not allowed.

9. Press to display the desired choice.

10. Press until one of the following is displayed (only for machines with Card opti on) :

REVALUE.ON REVALUE.OFF

- Allows cred it to be tran sf e r re d on to th e ca rd

==-==

Credi t ca nn o t be tr a n s fer r ed to th e ca rd

11. Press to display the desired choice.

6730018 17 July, 2003

HDC II Programming Guide Monetary Setup

SET UP WINNER MODE

WINNER At preselected intervals, a customer may receive a

1. Press , then press until one of the following is displayed:

WINNER OFF

WIN XXX

Press to display the desired choice. If you sele ct ed

2. The display shows must occur per each winner vend. For example, an interval number of 50 means that a winner can happen any one time during the next 50 vends. Using the number keys, enter an interval number between 10 and 9999.

3. Press . The display s hows represent which selections are allowed winners. Press the appropriate letter

key to enable a selection, press the key again to disable it. For example, pressing A, C, and E will cause the display to look like this:

- C - E - - - - - meaning that all A, C, and E products can have a winn er.

refund for a selection. You can select the inter val and qualifying selections.

- Winner function is disabled.

- OR -

- Winners are allowed at certain interv als, represented by "

WINNER OFF

WIN XXX

, you can exit the function.

. XXX represents the number of vends that

- - - - - - - - -=. The dashes in the displ ay

XXX

ADVANCED OPTIONS:

• Press to enable all selections.

• Press to deactivate all selections.

• Press 0 or 1 to set winner selections by cup size.

July, 20 03 18 6730018

Cup Configuration HDC II Programming Guide

NOTE

If displaying WINNER by selection, press once to

redisplay wildcard (

ABC

....) sel ec ti o n s.

AN EXAMPLE . . .

You want to enable winners on all select ions except E and F. Do the following:

a. Press . The letters

through J appear in the display instead of

the da shes.

b. Press "E" and "F". The letters

and

in the display are replaced by

dashes.

NOTE

This is a two-p art scr een. P ress to display selections

X_ _ 2 _ _ _ _

4. CONTINUE.

SET UP MUG DISCOUNT

Cup Configuration

You can establish a discount for customers who use their own mug.

1. Press , then press until the display shows

MUG DSC .00

This example shows the existing discount amount is zero.

2. Enter a discount amount. This will be in cents, for example press or 5 to enter a disco unt amount of 5 cents.

3. CONTINUE.

6730018 19 July, 2003

HDC II Programming Guide Cup Configuration

SET THE MACHINE TYPE AND CONFIGURATION CODE (SUPERVISOR MODE ONLY)

1. Press , then until the display shows

2. Press or 1 to enter

3. Press until the display shows delivery door status. A plus sign (+) means the door is on; a dash (-) means

the door is off. Toggle this setting by pressing setting. Toggle a plus sign (+) or a dash (-) with the J key. See "Whipper

Options", PAGE 26 for more information. "WXYZ" is the machine config- uration code. W represent s the machine type, X is the 6th product confi guration, Y is the brewer configuration, and Z is canis ter mapping. The following tables give the possible values for each of the four numbers. Enter the appropriate configuration code for your machine.

Table D1 Machine Type Configuration

Enter for (W) Definition

1 Hot Drink Center model 675 5 Hot Drink Center models 673 and 677

MACH.TYPE 1

D+J+ WXYZ

MACH.TYPE 0

. “D” is the automatic

. “J” is the w hip per

Table D2 6th Product (Selection C) Conf igu ration

Enter for (X) Definition

1 No 6th product 2 6th product prese nt, but receives no condime nts 3 6th product prese n t, may receive condiments 4 Water only

July, 20 03 20 6730018

Cup Configuration HDC II Programming Guide

SINGLE BREW A machine with only one bre wed s election

(the second selection is freeze dried). Uses a

single barrel brewer. DUAL BREW A machine with two brewed selec tions. DUAL CONDIMENT A machine with two separate sets of condi-

ments (lightener/sugar) to avoid cross-flavor-

ing.

Table D3 Brewer Configuration

Enter for (Y) Coffee Mix

Number of

Brewers

Condiment Sets

1 Single Brew One Single 2 Dual Brew One Single 6 Freeze Dry None Single

Table D4 Canister Mapping (See figure below)

Menu Selection Letters for Canister Numbers

Enter for (Z)

3 (Single condiment only) 2 1

1 F B A 2 F A B 3 B F A 4 B A F

SIXTH PRODUCT

(C)

WHIPPER 2

TEA/COFFEE

(F)

WHIPPER 1

DECAF

(B)

653p0007

COFFEE

(A)

SUGAR SUBSTITUTE/

SEVENTH PRODUCT

(X)

SOUP/

FIFTH PRODUCT

(H)

CHOCOLATE

(G)

WHIPPER 5

WHIPPER 4

SUGAR

LIGHTENER

765 43 2 1

WHIPPER 3

6730018 21 July, 2003

HDC II Programming Guide Cup Configuration

Canister Mapping

DISABLE SELECTIONS IN THE MERCHANDISER

1. Press , then press until the display shows something like this:

LK. ABCDEFGH

This display means that all regular size selections (A - H) are not available for vending. An availabl e selec tion has it s lett er repla ced by a bla nk space.

Press

2. Press the appropriate letter to tog gle the display on or off.

Press to lock all selections; press to unlock all

3. CONTINUE.

July, 20 03 22 6730018

to display the second screen for X, Y, and Z selections.

NOTE

selections.

Cup Configuration HDC II Programming Guide

SET UP CUP SIZES

Make sure the cup sizes you select agree with the cups you have actually loaded during setup.

1. Press the display shows drink size for the cups in turret 2 (normally lar ge cups), "Y" is the currently

selected drink size for the cups in turrets 1A and 1B (normally regular cups).

2. Press to toggle through the #1 cup ring sizes; press to toggle the #2 cup ring size.

3. Any changes made to the cup sizes must be "locked in". There are two ways to do this:

a. If you are keeping some cup sizes the same, or putting the cups in dif fer -

ent cup rings, press and hold . The display momentarily shows

CLEARING

old throw times to the new cup ring, if possible.

b. If you are loading all different size cups, or want to load all new default

times, press and hold

CLEARING

factory default times for all cup sizes, clearing any custom throw times you have established. (See t he tables on the following pages for the fac tory default times.)

, two beeps sou nd, the n shows

, two beeps sound, th en s hows

X OZ Y

. The display momenta r ily shows

. "X" is the cur r e n tl y selected

FINISHED

. This will reassign the

. This will reload the

4. CONTINUE.

6730018 23 July, 2003

HDC II Programming Guide Cup Configuration

ASSIG N CUP SI ZE S TO SELEC TIONS (SUPERVISOR MODE ONLY)

You can load up to two different siz es of cups in your machine (see "Set Up Cup Sizes", PAGE 23). You may not always want a cert ain selection to use all of the cup sizes in your machine. For example, espresso is normally s erve d in regular cups, so you probabl y will not want it to be available in large or jumbo cups.

1. Press , then press until the display shows something like this:

0. ABCDEFGH

is available for all selections (A - H).

Press to display all selections; press to clear all selections.

. This display means that the smaller of the two cup sizes (0)

NOTE

2. Press to display remaining selections ( play , the “X” repre sent s the 7t h product, and the “ 2” repre sents th e cup only

selection.

NOTE

If you have only one cup size i n your machin e, you will not see

the next display.

3. Press . The display shows something like this:

1. ABCDE F G H

available for all selections (A - H).

4. Press the appr opriate letter to toggle the display on or off. A select ion that doesn't vend the displayed size cup has its letter replaced by a dash (-).

Press to display all selections; press to clear all selections.

5. Press to display remaining selections ( play , the “X” repre sent s the 7t h product, and the “ 2” repre sents th e cup only

selection.

To vend a cup only, press 1, 2, 3 (large size) or 2, 3 (regular size).

6. CONTINUE.

. This display means that the larger of the two cup sizes (1) is

NOTE

0 X_2_ _ _ _

1 X_2_ _ _ _

). In this dis-

July, 20 03 24 6730018

Set up a Hot Drink HDC II Programming Guide

SET UP A HOT DRINK

Set up a Hot Drink

Be sure that the cup sizes you set in "Set Up Cup Sizes", PAGE 23, agree with the cup sizes actually in your machine. All procedures for setting up the hot drinks are simi lar, so this example will demon strat e how to s et up t he A se lect ion, regular size fresh brew coffee.

1. Press , then press until the display shows

SETUP

- *. The

star (*) represents the selection (A, B, etc.). The dash (-) represents the size of the selection.

2. Press A. (If you were setting up the A selection for the large size drink , you would press 1 first, then A.) The display shows

WAT. A 8.25

. This means that the currentl y se t wate r throw time for the A selection is 8.25 seconds. Enter a new time if desired.

3. Press . The displ ay shows

DRY. A .60

. This means that the cu r -

rently set dry product t hrow time for the A selection is .60 seconds. Enter a new time if desired.

4. Pressing after each display will cause the following scre ens to display:

DRY. A+

SUG. A

SUG. A+

LIT. A

LIT. A+ SUB. A

SUB. A+

STP. A

STP. A+

AIR. A

DLY. A

Vi ew and c hange the settings for an extra strong drink View and change the settings for the sugar thr ow tim e Vi ew and c hange the settings for extra suga r throw time

View and change the settings for the lightener throw time Vi ew and c hange the settings for extra lightener throw time

View and change the settings for the sugar sub throw time Vi ew and c hange the settings for extra suga r sub throw time View and change the steep t i me Vi ew and c hange the steep time for an extra strong drink Vi ew and change the air compressor/pump running time Vi ew and c hange the amount of time after the vend to open

the auto vend door

6730018 25 July, 2003

HDC II Programming Guide Set up a Hot Drink

Whipper Options

WHP. A XXX

ON ON+ OFF

OPT

• If J+ is sele ct ed (s ee "Set the Ma ch ine Type and Configuration Code

(Supervisor Mode Only)", PAGE 20):

OPT- The last 3 seconds of the drink is whipped only when the J

OPT+ The whole drink is whipped only when the J key is pressed

• If J- is selected (see "Set the Machine Type and Configuration Code

(Supervisor Mode Only)", PAGE 20):

OPT- The las t 3 seconds of the drin k is whippe d unless the J key is

OPT+ The whole drink is whipped unless the J key is pressed

Some selectio ns will not show all of these it ems. The E selec tion will ha ve some additional selections:

WA.2 E

DR.2 E PCT. E

Press to view and change the whipper settings:

- The last 3 seconds of the drink is always whipped The whole drink is always whipped The drink is never whipped See below

key is pressed

pressed

DIFFERENCES:

Vi ew and set the wat er throw ti me for t he cappuc cino s econd product (chocolate) View and set the chocolat e throw time for cappuccin o To automatically compute new times for cappuccino, enter a

percentage, then press the amount of chocolate product in cappuccino, versus that

in a normal choc olate dri nk. T his t ime and the nor mal cof fee settings will compute the new cappuccino ti me.

July, 20 03 26 6730018

. This per ce n tage repr es e n ts

Set up a Hot Drink HDC II Programming Guide

OPTIONS:

a. At any of the preceding displays, you can press to test thro w

that it em .

b. At any of the preceding displays, you can press * or # (on the selection

switch panel) to s tep through a list of that item's throw tim es for other selections where that item is active. For example, pressing # at the

WAT. A

way to move from one selection to another without going to the screen first.

If you try t o se t up a sele ction tha t is not configu red, the

5. CONTINUE.

display will show the throw time for

NOTE

screen will remain in the display.

WAT. B

. This is a handy

SETUP

6730018 27 July, 2003

HDC II Programming Guide Set up a Hot Drink

S S

COLLECTING DRY PRODUCT GRAM THROWS

Measuring the gram throw allows you to get the right amount of dry product or condiment in to your hot drink . To do this, you need a container to catch the prod uct throw and an accurate gram scale to measure its weight.

1. Make a measuring conta iner by cutting down a paper cup until it fits under the canister spout as shown.

2. Weigh the measur in g cup and zero th e gram scal e accordingly.

3. Make 5 test throws as instructed in the programming steps.

4. W eigh ea ch test thro w, then add all 5 weights t oge ther an d div ide by 5 t o get an aver age weight.

5. If necessa ry, adjust the throw time and re pea t steps 3 and 4 until you ge t the correct product or condiment weight.

Tables D1 and D2 show the factory default settings for the various dry products sold by the merchandis er. They are good starting points to use in setting up your machine. In the end, the amount of dry product or condiments you us e in your drinks depen ds upon t aste an d manufact urers ’ recommenda tio ns. Recomm ended weights and times a re for guidance only, and you do not have to adhere to them.

LIGHTENER

UGAR UBSTITUTE

CHUTE

MIXING

COVER

COLLECTING CONDIMENT

BOWL

SUGAR

CUP POSITION FOR TEST THROW

FRESH BREW COFFEE CANISTER

THROWS

CHUTE

CUP POSITION FOR TEST THROW

July, 20 03 28 6730018

Set up a Hot Drink HDC II Programming Guide

Table D1 Dry Product Weight and Throw Time Factory Default Settings

Weight (in grams) per size cup (in ounces)

Selection

A Fresh brew coffee

A Freeze dry cof fee

Strong freeze dry cof-

fee

B Fresh brew decaf

B Freeze dry decaf

Strong freeze dry

decaf

C Soluble product

Fresh brew coffee

ESPRESSO Freeze dry cof fee

ESPRESSO Strong freeze dry cof-

fee ESPRESSO Fresh brew coffee

CAPPUCCINO Freeze dry cof fee

CAPPUCCINO Strong freeze dry cof-

fee CAPPUCCINO

F Instant tea

F Strong inst a nt tea

G Chocolate

H Soup

H Soluble pr oduct

X Soluble pr oduct

Sugar used in

espresso Extra sugar used in

espresso

Throw times (in seconds) per size cup

5 7 8 9 10 12 14 16 18 20

5.70

8.00

9.00

10.00

11.00

13.00

15.30

17.50

1.60

0.90

0.35

1.10

0.65

5.70

1.60

0.90

0.35

1.10

0.65

10.8

2.45

5.70

1.60

0.90

0.35

1.05

0.65

5.70

1.60

0.90

0.35

1.05

0.65

0.90

0.70

1.10

0.90

17.00

2.80

4.30

0.70

10.80

2.45

10.80

2.45

2.20

0.35

3.20

0.50

2.20

1.20

0.50

1.50

0.90

8.00

2.20

1.20

0.50

1.50

0.90

15.0

3.35

8.00

2.20

1.20

0.50

1.50

0.90

8.00

2.20

1.20

0.50

1.50

0.90

1.20

1.00

1.50

1.25

24.00

4.00

6.00

1.00

15.00

3.35

15.00

3.35

2.85

0.45

4.15

0.65

2.50

1.50

0.60

1.80

1.10

9.00

2.50

1.50

0.60

1.80

1.10

17.8

4.00

9.00

2.50

1.50

0.60

1.80

1.10

9.00

2.50

1.50

0.60

1.80

1.10

1.50

1.25

1.80

1.60

28.00

4.65

7.00

1.15

17.80

4.00

17.80

4.00

3.50

0.55

4.80

0.75

2.80

1.60

0.65

2.00

1.20

10.00

2.80

1.60

0.65

2.00

1.20

19.4

4.35

10.00

2.80

1.60

0.65

2.00

1.20

10.00

2.80

1.60

0.65

2.00

1.20

1.60

1.30

2.00

1.75

31.00

5.15

7.60

1.25

19.40

4.35

19.40

4.35

3.80

0.60

5.10

0.80

3.10

1.80

0.70

2.20

1.35

11.00

3.10

1.80

0.70

2.20

1.35

21.6

4.85

11.00

3.10

1.80

0.70

2.20

1.35

11.00

3.10

1.80

0.70

2.20

1.35

1.80

1.60

2.20

1.85

34.00

5.65

8.50

1.35

21.60

4.85

21.60

4.85

4.15

0.65

5.76

0.90

3.65

2.20

0.90

2.60

1.60

13.00

3.65

2.20

0.90

2.60

1.60

25.9

5.80

13.00

3.65

2.20

0.90

2.60

1.60

13.00

3.65

2.20

0.90

2.60

1.60

2.20

1.85

2.60

2.10

41.00

6.80

10.20

1.65

25.90

5.80

25.90

5.80

5.10

0.80

6.70

1.05

4.25

2.55

1.00

3.05

6.85

15.30

4.25

2.55

1.00

3.05

6.85

30.20

6.80

15.30

4.25

2.55

1.00

3.05

6.85

15.30

4.25

2.55

1.00

3.05

6.85

2.55

2.10

3.05

6.85

47.50

7.90

11.90

1.95

30.20

6.80

30.20

6.80

6.05

0.95

8.00

1.25

4.85

2.90

1.15

3.50

2.15

17.50

4.85

2.90

1.15

3.50

2.15

34.50

7.75

17.50

4.85

2.90

1.15

3.50

2.15

17.50

4.85

2.90

1.15

3.50

2.15

2.90

2.40

3.50

2.15

54.50

9.00

13.60

2.25

34.50

7.75

34.50

7.75

6.70

1.05

9.30

1.45

19.60

5.45

3.25

1.30

3.95

2.40

19.60

5.45

3.25

1.30

3.95

2.40

38.85

8.75

19.60

5.45

3.25

1.30

3.95

2.40

19.60

5.45

3.25

1.30

3.95

2.40

3.30

2.20

3.95

2.40

61.00

11.80

15.30

2.50

38.85

8.75

38.85

8.75

7.65

1.20

10.55

1.65

21.80

6.05

3.65

1.45

4.35

2.70

21.80

6.05

3.65

1.45

4.35

2.70

43.15

9.70

21.80

6.05

3.65

1.45

4.35

2.70

21.80

6.05

3.65

1.45

4.35

2.70

3.65

2.05

4.35

2.70

68.00

12.25

17.00

2.80

43.15

9.70

43.15

9.70

8.50

1.35

11.50

1.80

6730018 29 July, 2003

HDC II Programming Guide Set up a Hot Drink

Table D1 Dry Product Weight and Throw Time Factory Default Settings

Weight (in grams) per size cup (in ounces)

Selection

Throw times (in seconds) per size cup

5 7 8 9 10 12 14 16 18 20

Sugar used in cappuc-

cino Extra sugar used in

cappuccino

F Sugar used in tea

Extra sugar used in

tea

F Lightener used in tea

Extra lightener used

in tea Sugar substitute used

in tea Extra sugar substitute

used in tea

Sugar

* *

Extra sugar

* *

Lightener

* *

Extra lightener

* *

Sugar substitute

* *

Extra sugar substitute

* D = Espresso I = Chocolate times for cappuccino E = Cappuccino

* The actual gram weight of a product or condiment throw will vary

depending upon the type of product or condiment used. The weights given are approximate bas ed on factory testing.

**Separate sugar, lighte ner, and sugar substitute timers are available

for selecti ons A /B/C/D, E, and F.

3.60

0.45

4.60

0.60

4.20

0.55

5.45

0.70

1.20

0.70

1.55

0.90

0.60

0.75

0.80

1.00

4.25

0.55

5.45

0.70

1.20

0.70

1.55

0.90

0.60

0.75

0.80

1.00

5.20

0.65

6.95

0.90

6.00

0.75

7.75

1.00

1.50

0.85

2.15

1.25

0.85

1.05

1.10

1.35

5.05

0.75

7.75

1.00

1.50

0.85

2.15

1.25

0.85

1.05

1.10

1.35

6.00

0.75

7.75

1.00

7.00

0.90

8.95

1.15

2.00

1.15

2.50

1.45

1.00

1.25

1.30

1.60

7.00

0.90

8.95

1.15

2.00

1.15

2.50

1.45

1.00

1.25

1.30

1.60

6.55

0.80

8.50

1.10

7.75

1.00

9.70

1.25

2.20

1.25

2.75

1.60

1.10

1.35

1.40

1.75

7.75

1.00

9.70

1.25

2.20

1.25

2.75

1.60

1.10

1.35

1.40

1.75

7.30

0.90

9.25

1.20

8.55

1.10

10.90

1.40

2.45

1.40

3.00

1.75

1.30

1.60

2.00

8.95

1.15

10.90

1.40

2.45

1.40

3.00

1.75

1.30

1.60

2.00

8.70

1.10

11.15

1.45

10.10

1.30

12.85

1.65

2.95

1.70

3.60

2.10

1.50

1.90

2.40

10.90

1.40

12.85

1.65

2.95

1.70

3.60

2.10

1.50

1.90

2.40

10.20

1.25

13.10

1.70

12.05

1.55

13.60

1.75

3.40

1.95

4.20

2.45

1.70

2.10

2.15

2.70

12.05

1.55

13.60

1.75

3.40

1.95

4.20

2.45

1.70

2.10

2.15

2.70

11.60

1.45

15.00

1.95

13.60

1.75

17.50

2.25

3.90

2.25

4.80

2.80

1.90

2.40

2.50

3.10

13.60

1.75

17.50

2.25

3.90

2.25

4.80

2.80

1.90

2.40

2.50

3.10

13.10

1.65

16.95

2.20

15.15

1.95

19.45

2.50

4.35

2.50

5.45

3.15

2.20

2.75

2.80

3.50

15.15

1.95

19.45

2.50

4.35

2.50

5.45

3.15

2.20

2.75

2.80

3.50

14.55

1.80

18.50

2.40

17.10

2.20

21.75

2.80

4.85

2.80

6.05

3.50

2.40

3.00

3.10

3.90

17.10

2.20

21.75

2.80

4.85

2.80

6.05

3.50

2.40

3.00

3.10

3.90

July, 20 03 30 6730018

Set up a Hot Drink HDC II Programming Guide

COLLECTING HOT WATER THROWS

National Vendors recommends the factory defa ult times be used for hot water throws to ensure prop er mixing. Ta ble W1 gives the factory default water throw times for the various size cups and product selections.

WARNING

This water is HOT! Be careful .

For a non-brewed selection, collect the water throws as follows:

1. Place a cup in the c u p d elivery station.

2. Ensure the merchandiser is using the factory defaults for the cup sizes (see SET UP CUP SIZES, page 23).

3. Initiate the water throw for a selection.

4. Remove the cup and pour the water into a graduated cylin der.

5. Refer to table W1 for the correct volume of water.

6. Adjust the throw time for that selection (see "Set Up A Hot Drink", PAGE

25) and repeat st eps 3 through 5 unt il the correct volume of water is thrown.

7. If you are unable to get the desired amount of water, reset the throw time to the factory default, then adjust the water valves. You may then readjust the throw times to fine-tune your water throws.

For a brewed selection, collect the water throws as follows:

1. Remove water supply hos e from the brewer as shown on the next page.

2. Place the end of the hose in a graduated cylinder.

3. Initiate the water throw for a selection.

4. Remove the cup and pour the water into a graduated cylin der.

5. Refer to table W1 for the correct volume of water.

6. Adjust the throw time for that selection (see "Set Up A Hot Drink", PAGE

25) and repeat st eps 3 through 5 unt il the correct volume of water is thrown.

8. Replace the water supply hose on the brewer.

6730018 31 July, 2003

HDC II Programming Guide Set up a Hot Drink

CUP FOR TAKING WATER THROWS

CUP DELIVERY STATION

653p0011

Table W1 Water Throw Default Times and Volumes

Time (in seconds) per size cup

Selection

A Fresh brew coffee

B Fresh brew decaf

A Freeze dry coffee

B Freeze dry decaf

C 6th Product

D Espresso (FB)

D Espresso (FD)

F Tea

G Chocolate

H Soup

H Soluble Product

X Soluble Product

5 oz 7 oz 8 oz 9 oz 10 oz 12 oz 14 oz 16 oz 18 oz 20 oz

5.00

7.00

135

190

5.00

7.00

135

190

5.00

7.00

125

175

5.00

7.00

125

175

5.00

7.00

110

155

2.25

3.50

62.5

87.5

2.50

3.50

62.5

87.5

5.00

7.00

125

175

5.00

7.00

105

145

5.00

7.00

115

165

5.00

7.00

110

155

5.00

7.00

110

155

Volume (in ml) per size cup

8.25

9.00 240

9.00 225

9.00 200

4.50 120

4.50

112.5

9.00 225

9.00 185

9.00 210

9.00 200

10.00 265

10.00 255

10.00 225

5.00 133

5.00

127.5

10.00 255

10.00 205

10.00 235

10.00 225

220

8.25 220

8.25 210

8.25 185

4.15 110

4.15 105

8.25 210

8.25 170

8.25 195

8.25 185

12.00 320

12.00 305

12.00 270

6.00 160

6.00 153

12.00 305

12.00 245

12.00 285

12.00 270

14.00 375

14.00 355

14.00 315

7.00 185

7.00 175

14.00 355

14.00 290

14.00 330

14.00 315

16.00 425

16.00 405

16.00 360

8.00 210

8.00 205

16.00 405

16.00 330

16.00 380

16.00 360

18.00 480

18.00 455

18.00 405

9.00 225

18.00 370

18.00 425

18.00 405

20.00 535

20.00 505

20.00 450

10.00 265

10.00 255

20.00 505

20.00 410

20.00 475

20.00 450

July, 20 03 32 6730018

Set up a Hot Drink HDC II Programming Guide

RECIPES

CAPPUCCINO

Cappuccino is m ade with va riou s rat ios of choc ola te t o cof fee , ac cordin g t o t aste. Lightener (E timer) is al so used for cappuccino. For an example, the default chocolate- to-coffee ratio of 15/85 in a 8.25 oz. cup consists of the following:

• A chocolate throw (DR.2) lasting .65 seconds, providing 15% of the normal chocolate throw (approximately 5.4 grams*).

• A water throw for the chocolate (WA.2) lasting 2.65 seco nds (chocolate product throw plus 2 seconds to ensure the mixing bowl is fully rinsed). The volume is about 59 ml, depending upon how the flow rate is adjusted.

• A throw for cappuccino coffee (product E) equa l to a normal coffee (prod uct A ) th row.

• A water throw for the freeze dry coffee selection (water E) lasting for 5.55 seconds (132 ml).

- OR -

• A water throw for the fre sh bre w coff ee sel ection (wa ter E ) lastin g for 5.55 seconds (153 ml). In either case the wat er volume is enough to fill the

remainder of the cup.

The actual mixing sequence is as follows:

1. The coffee portion of cappuccino is made using the same canister/val ve combination as the normal (A) coffee.

2. After t he c of f ee is com pl etely in the cup , t he ch oco lat e po rti on is mad e wi th the selecti on G canister/valve combina tion. This gives the drink its tradi tional "layering".

Chocolate weights will vary with different produ cts

HINTS:

T o “fi ne tune ” your Cappuccino d rink t o your exac t t aste, se t a rati o clos e to what

you like (between 5% and 50%). Adjust the individual timers using

until you are sati sfied. You may find it neces sary to cut down on the

amount of sweetener available to a cappuccino drink with a high ratio of chocolate, as the chocol ate contains sweetener of it s own.

6730018 33 July, 2003

and

HDC II Programming Guide Set up a Hot Drink

CAFFÉ LATTE

Caffé Latte has a rich, ro bust coffee flavor. It is a full-bodied hot beverage with extra creamer, whipped to frothy perfection, with sugar optional. Try this recipe to expand your gourme t product selections and increase prem ium pr icing oppor tunities.

ENTER THE SUPERVISOR CODE:

1. Press . The displ ay shows: digit supervisor code within 6 seconds to gain access.

A new machine has a factory-set supervisor code of 0000.

When you have entered the right code, you will hear two beeps and see

UNLOCKED

SET THE MACHINE TO VEND A LARGE "D" SELECTION:

1. Press the foll owing keys: , then until the display shows

1. ABCDEFGH

selection switch panel to display the "

2. Press twice to return to the standby message.

in the display.

Ensure that your machine has be en config ured for two s eparate

cup sizes , and that th e larger size is 12 oz. See

SIZES, page 23.

. Make sure the "D" is displayed. If not, press "D" on the

ENTER CODE

NOTE

. You must enter the four -

SET UP CUP

July, 20 03 34 6730018

Set up a Hot Drink HDC II Programming Guide

SET UP YOUR SELECTION:

1 D 6 or 7 Drink Sel ection Setup

Large Cup Size

12 OZ 14 OZ 16 OZ 18 OZ 20 OZ

TIME

WATER

COFFEE

SUGAR EX

SUGAR LIGHT-

ENER EX

LIGHT

ENER STEEP

TIME STEEP +

TIME WHIP

FB / FDTIME

SEC.

12 cup 320/305 ml14 cup 375/355 ml16 cup 425/405 ml18 cup 480/455 ml20 cup 535/505

3.65 13.0/2.2 gm4.25 15.3/

0.35 2.7 gm 0.40 3.1 gm 0.45 3.5 gm 0.55 4.25 gm 0.60 4.65 gm

2.90 5 gm 3.35 5.85 gm 3.85 6.7 gm 4.35 7.55 gm 4.85 8.45 gm

12.5 12.5 12.5 12.5 12.5

ON + ON + ON + ON + ON +

SEC.

FB / FDTIME

4.85 17.5/2.9 gm5.45 19.6/

2.55 gm

FB / FDTIME

SEC.

FB / FDTIME

SEC.

6.05 21.8/

3.25 gm

FB /

3.65 gm

To get th ese measu r e m en t s, s e e "Collecting Dry Product Gram Throws", PAGE 28, and perform test throws of the dry ingredients. See "Coll ec ting Hot Water Throws", PAGE 31, and perform test water throws.

6730018 35 July, 2003

HDC II Programming Guide Set up a Hot Drink

EUROPEAN CAPPUCCINO

Introducing a grea t new blended drink called EUROPEAN CAPPUCCINO: First, a portion of cappuccino topping mix (or lightener) is dispensed, then lay ered on top is a small serving of strong coffee.

1. Replace product in the soup (or internationa l coffee) caniste r with the lightener or cappuccino topping mix.

2. Press . The displ ay shows:

ENTER CODE

. You must enter the four -

digit supervisor code within 6 seconds to gain access.

NOTE

A new machine has a factory-set supervisor code of 0000.

When you have entered the right code, you will hear two beeps and see

UNLOCKED

in the display. Press .

3. Recon f igure the machine:

a. Press , then press until the display shows Db.

WXYZ

is the curr ent con fi gura ti on cod e, wh ere W = the m ac hin e typ e, X = 6th product configuration, Y = brewer configuration, and Z = caniste r mapping.

See “Set the Machine Type and Configuration Code (Superv isor Mode Only)” on page 20. You will be changing the number represented by X. The only way to do that is to change all four numbers, so at this time write down your c onfigura tio n code s o you will know whe re to star t if yo u m ak e a mistak e .

c. Replace "X" as follows:

If your current value of X is: Change it to:

1 5 2 6 3 7 4 8

J+ WXYZ

For example: If your current configuration code is numbers

W 6 Y Z

. Your new drink wil l be selected with the H key. Valid selec-

W 2 Y Z

, you will enter the

tions are H3 (black) and H4 (with sugar). After the reconfiguration, timers for the topping mix or lightener are under the H selec tion as

DR.2

, and the timers for the coffee serving are under the H selection. Now, you need to alter the water throw times for the two selections. Consult

T abl e W1 on page 32 for sugge stio ns

for a starting point for your new drink.

July, 20 03 36 6730018

Set up a Hot Drink HDC II Programming Guide

BLENDED SELECTIONS

Two new blended selections are offered with the Y and Z keys. Any two base products, a primary and secondary, can be blended from 15% to 85% in 5% increments. The primary product is dispensed first followed by the secondary creating a 'laye r.' To reverse the orde r dispensed to the cup, invert the primary and secondary products. The blended drink will s upport condiments if condi ments are valid for either of the base products.

Blended selections are configured in the CONFIG list. T h e Y and Z keys select the blended selections from the list. O nc e the Y or Z key is pressed, you can select the blend selections and the percentage. T he arrow keys toggle between the selection and percentage list items and the 1 and 2 keys edit the primary and secon dary products, respectively.

For exam p le to set up the Y blended selection:

1. Press then pr ess until the screen displays

2. Press Y; the screen now displays

ondary products currently selected.

3. Repeatedl y press 1 until your selected pri ma ry product appears next to Y1.

(NOTE: the selec ted s econdary prod uct will not be i nclude d in the avail able primary products list.)

4. Repeatedl y press 2 until y our s elec ted s econd ary pr oduct a ppears next to Y2

(NOTE: the selecte d primary product will not be in cluded in the available secondary products list.)

5. Press . T h e screen display s percentage of the primary and secondary products selected.

6. Press 1 to incre as e the primary product percentage, or press 2 to incre as e the secondary product percentage. (NOTE: the alterna te product percent age value is automatically changed to total 100%).

BLEND

list item of the PRODUCT

Y1.# Y2.

Y1 ** Y2

BLEND

# . # represents the primary /sec-

. ** represents the

- *.

6730018 37 July, 2003

HDC II Programming Guide Set up a Hot Drink

VI EW OR SET THE HOT WATER TANK TEMPERATURE

1. Press then until the display shows example, 202° is th e water ta nk temp eratur e set point i n de grees F ahrenhe it.

If a decimal point appears next to the "F", the heater is on.

2. If desired, ente r a new setpoint in the accepted ra nge of 149° - 205° F (65°

- 96° C).

NOTE

The lower limit for vending is 20° below setpoint, up to a max-

imum of 180° F (82° C).

3. To change display units (replace the "F" with a "C" for Celsius), press

4. CONTINUE.

pbq=OMO=°c=

. In this

SET UP LOW TEMPERATURE DISPE NSING

1. Press then pr ess until the screen displays either a.

LTDIS OFF

Hot Drink Center. For example, with a setpoint temperature of 202º F the machine will inhibit vendin g wh en the water tank temperature falls below 182º F.

LTDIS ON

. This ca uses t he mac hin e to oper ate th e s ame a s the prev ious

- OR -

. Allows vending to a water tank temperature of 140º F.

2. Press to change between ON and

3. CONTINUE.

July, 20 03 38 6730018

OFF

Set up a Hot Drink HDC II Programming Guide

SET UP LOW POWER SETTINGS

Low power setti ngs allow fo r the water tank to be se t to a l ower te mperat ure at up to 4 different dates and times.

For example, you want to lower the tank temperature to 160º F overnight on Mondays through Fr idays. The machine tank temp erature setpoint will be changed to 16 0º F at 6:00 pm and mai ntain ed at t hat temp erature until 5:00 am on the following morning when the setpoint is returned to 202º F. Please keep in mind that at 5:00, the machin e will just begin to inc re ase to the 20 2 º F se tp o i nt temperature. It is up to you to determine how long that will take and to allow enough time for the tank to be at its prope r te mperature when the machine will be used. Typically, one hour is adequate to return to the normal ope rating tempera ture. NOTE: The mach i n e interval will be determined by how you have set the

OUT OF SERVICE

condition during the low power

LTDIS

configuration.

1. Press then press until the scree n displ ays

Press the number of the tim e interval you want to edit, or to ed it time interval 1 (we will use interval 1 for th is example).

2. The display shows

whether your time interval (represented by 1) is on or off. Press change the condition of the time interval.

3. If you turn an interval ON, it must be edi ted. You can edit a time interval now, then turn it OFF until another time.

4. Press . The displ ay shows start time. Enter a new start tim e (24-hour format) for this interval. To

enter the time for 6:0 0 pm, ente r 1800.

5. Press . The displ ay shows stop time. En ter a new st op time (2 4-hour format) for thi s int erval. To enter

the time for 5:00 am, ente r 0500.

6. Press . The display shows 1.@ - - - - - - - . The dashes represent the

LOW.PW ON

LOW.PW OFF

1.STRT X.XX.==

1.STOP X.XX.

. This display te lls you

X.XX is the current l y set

=====

X.XX is the currently set

LOW.PWR.

- - - - .

days that this ti me interval is active. Pressing number keys 1 through 7 switches the days on/of f. 1= sunday, 2=monday, et c. For exa mple, press "2", “3”, "4", “5”, and "6". The display now shows

@ -

M T W T F

6730018 39 July, 2003

-. This interval is ac tive on Monday through Friday.

HDC II Programming Guide Set up a Hot Drink

7. Press . The displ ay shows means there is no custom message selected, and "X" represen ts the custom

message number set for this interval. Press the number key of the message

(1 through 8) you want displayed. To edit this message, press follow the procedu r e given in EDIT CUSTOM MESSAGE (page 49).

Press 0 to turn the message OFF for this time interval.

8. Press . The displ ay shows

9. Press 1, 6, and 0. The screen di splays

10. CONTINUE.

1. MESG OFF

L.PWR 202

L.PWR 160

1. MESG X.

"OFF"

and

SET THE AU TOMATIC BREWER RINSE TIME (BREWER EQUIPPED MACHINES ONLY)

The brewer will be aut omati call y rinsed by one of two methods : You can specify a set time of day when the brewe r is rinsed, or you can specify th at rinsing takes place a s et time after the last br ew ed select io n is vended.

1. Press then until the display shows one of the following:

SAN.TIM 4.5

rinses t he brew er. In this ex ample , bre w er r ins e tak es p lac e ea ch day at 4: 30 am. Range: 0.0 - 23.9 in .1 hour (6 minute) increments.

SAN.HRS 2 .5

last vend. Range: 2.0 - 12.5 hours, in .1 hour (6 minute) increments.

If 24 hours passes withou t a vend, no rinsing will take plac e.

This eliminates unnecessary rinsing over a wee kend or holiday.

2. Whichever one of the two choices is displayed is the method by which the

brewer will be rinsed. Press Enter a new ti me , if desired.

3. CONTINUE.

July, 20 03 40 6730018

The time of day (in hours and tenths of hours ) the mac hine

- OR -

. In this example, brewer rinse takes p lace 2.5 hours af ter the

NOTE

to switch between these two displays.

Set up a Hot Drink HDC II Programming Guide

SET THE BOW L RINSE TI ME

Mixing bowl(s) can be automatically rinsed by one of two methods: You can specify a set time of day when the bowl is rinsed, or you can specify that rinsing takes pl ace a set time after the last selection is vended.

1. Press then until the display shows one of the following:

RIN.HRS 2.5

In this exampl e, bowl ri nse take s plac e 2.5 hou rs afte r the la st ve nd. Range:

2.0 - 12.5 hours, in .1 hour (6 minute) increments.

RIN.T IM 4.5

rinses the bowls. In this example, bowl rinse takes place at 4:30 am. Range: 0.0 - 23.9 in .1 hour (6 minut e) increments.

If 24 hours passes withou t a vend, no rinsing will take plac e.

This eliminates unnecessary rinsing over a wee kend or holiday.

RINSE OFF

2. Press to switch b et ween the se o ptions , and the number keys to ente r new values.

3. CONTINUE.

- This is how soon the machine rinses the bowls after a ve nd.

- OR -

- The time of day (in hours and tenths of hours) the machine

NOTE

- OR -

- No bowl rinse takes place.

6730018 41 July, 2003

HDC II Programming Guide SureVend Configuration

TURN SUREVEND™ ON OR OFF

SureVend Configur ation

1. Press then until the display shows one of the following:

SURE.V OFF

: None of the SureVend™ functions are available. Use this if the SureVend™ system is not installed, or there is some reason you do not want to use it (for example in a high cup theft situat ion).

SURE.V ON

. The SureVend™ system is oper ative. Al l o f the SureVend™

functions are available.

2. Press to switch between the two choices.

3. CONTINUE.

OPTIONAL OR MANDATORY SUREVEND™

1. Press then until the display shows one of the following:

OPT’N SURE.V

motors if the SureVend™ system cannot operate normally because of an obstruction in the cup station or for any other reason.

MUST S URE. V

system is determined to be working. Otherwise, the machine will go tem porarily out of service until the blockage or other er ror is corrected.

2. Press to switch between the two choices.

: The machine reverts to home switch opera tion of the ring

: The vendi ng machine is op erati onal only if the Sure Vend™

3. CONTINUE.

July, 20 03 42 6730018

SureVend Configuration HDC II Programming Guide

SET UP THE SUREVEND™ ANTI-JACKPOT TIMER

1. Press then until the display shows represents how many minutes Su reVend™ will be disabled for either cup

ring. The same value applies to the two timers (one on each ring).

2. Enter a number using eit her keypad. If any cup ring motor fai ls to deliver a cup on two consecutive attempts , the

cup ring goes out of service. After the time set in step 2 has elapsed, the cup ring goes bac k in service and i s giv en one mor e cha nce to de liver a cup. If cup delivery is aga in uns uccessful, the ring goes out of s ervice until the machine is serviced. A successful delivery on any c up ring will reset the failed attemp ts for that particular cup ring. If both cup rings perform three consecutive failed attempts (and the SureVend™ sensor is determine d to be working), the entire machine goes in the "mug only" m ode until the machine is serviced. If either cup ring performs thre e consecutive failed attempts with the other cup ring in anti-ja ckpot timer mode, the entire machine will be in "mug only" mode (assuming SureVend is worki ng) until the pre set time elapses (one more attempt will be made to deliv er a cup) or the mach i n e is s er v i ce d by a ro ut e o p era t o r.

NOTE

A setting of 00 will disable this feature. A setting of 99 will

disable th e ring until the next service call.

CONDITIONS:

If the cup sizes are the same, the machine alternates ring motor cycles until either a cup is de tected or both rings reach two consecutiv e failed attempts. If the cup sizes are d ifferent, the selected ring is cycled up to two times befor e re tu r n i ng cr ed i t. If the c us to m e r selects a larg e size drink and th at ring is out of service, the customer gets a small drin k (if in s ervice) and receives change.

AJP.TMR XXM

. XX

VIEW SOFTWARE VERSION

1. Press , and press until the display shows "XXXXXX" represents the current software ver si on num ber.

2. CONTINUE.

6730018 43 July, 2003

VER XXXXXX

HDC II Programming Guide Setup Time

SET THE T IME OF DAY

Setup Time

1. Press . The display shows

TIME HH.MM

. "HH.MM" is the time of

day in 24-hour format.

2. Enter the current time using the number keys.

NOTE

9:00 am is entered with a lea ding zero, like this: 0900; 9:00

pm is entered as 2100.

3. CONTINUE.

SET MONTH, DATE, AND YEAR

1. Press , and press until the display shows "MM" is the month, "DD" is the da te, YY is the year, X is the day of the

week (1=sunday, 2=monday, etc.)

2. Enter the current month, date, and year using the numbe r keys . For example, press the following keys to enter February 15, 2002:

0, 2, 1, 5, 0, 2

Once a date is entered, the day of the week will automatic ally adjust to the correct day.

3. Press to switch between MM/DD and DD/MM formats

MM/DD/YY X

4. CONTINUE.

SET DAYLIGHT SAVINGS OPTION

1. Press , then press until the display shows something like:

DST N.AMER

2. Press to se le ct th e ap p r op r i at e o pt i on for yo u r machine. T he options are:

DST N.AMER

3. CONTINUE.

July, 20 03 44 6730018

(North America),

DST UK/ EUR

DST AUSLIA, DST OFF

Setup Time HDC II Programming Guide

SET TIME-OF-DAY INHIBIT VENDING

Vending can be inhibited up to four time s a day.

1. Press , then press until the display shows

2. See "Tim e I n terval Editi ng", PAGE 46 for an example of how to set up time-of-day inhibited vending.

INHIB

- - - -.

SET TIME-OF-DAY FREE VENDING

1. Press , then press until the display shows

2. See "Tim e I n terval Editi ng", PAGE 46 for an example of how to set up time-of-day free vending.

FREEV

- - - -.

SET TIME-OF-DAY DISCOUNT VENDING

1. Press , then press until the display shows

2. See "Tim e I n terval Editi ng", PAGE 46 for an example of how to set up time-of-day discount vending.

DISCT

- - - -.

6730018 45 July, 2003

HDC II Programming Guide Setup Time

TIME INTERVAL EDITING

You can select up to four times of day for each special vending period.

NOTE

If two or more of these time periods overlap, the interval with the

highest priority will overrule the other(s). This order of preced enc e is:

1. INHIBIT

2. FREEVEND

3. DISCOUNT

For example, if a DISCOUNT time period is scheduled for a certa in

area before the end of an INHIBIT time period, DISCOUNT does not

begin until the INHIBIT interval has ended for that area.

The time interval editing proced ur e is almost the same for the INHIBIT, FREEVEND, and DISCOUNT intervals. There is one difference (Step 3 below) for the DISCOUNT time interval, so we will use it in our example. Assume you just fin ished the "Set Time-of-Da y Discount Vending", PAGE 45 procedure. Step 1 picks up where you left off . . .

1. The display s hows

want to edit, or example).

2. The display shows

whether your time interval (represented by 1) is on or off. Press change the condition of the time interval.

If you tu rn an interval ON, it must b e ed ited. You can edit a

time interval now, then turn it OFF until another time.

3. Press . The displ ay shows percentage for this period. Enter a discount percen tage of 25 with the num-

ber keys. (Discount percentages of from 0 to 99 are permitted.) The machine will app ly a 25% disco unt t o each pri ce, roun ding up to the near est nickel (or whatever is the smallest coin accepted by the coin mechanism).

4. Press . The display shows start time. Enter a new start tim e (24-hour format) for this interval. To

enter the time for 3:3 0 pm, ente r 1530.

DISCT

- - - - . Press the number of the time inte rval you

to edit time interval 1 (we'll use interval 1 for this

1.DISCT ON

1.DISCT OFF

NOTE

1.DSCT X

1.STRT X.XX

This display tells you

. "X" represents the discount

K ==

X.XX is the currently set

July, 20 03 46 6730018

Setup Time HDC II Programming Guide

5. Press . The displ ay shows stop time. En ter a new st op time (2 4-hour format) for thi s int erval. To enter

the time for 6: 00 pm, enter 1800. You have now esta bl ished a 25% di scount that starts at 3:30 pm and ends at 6:00 pm.

6. Press . The display shows 1.@ - - - - - - - . The dashes represent the days that this ti me interval is active. Pressing number keys 1 through 7

switches the days on/off. For e xample, press "2", "4", a nd " 6". The display now shows

@ -

day, and Friday.

7. Press . The displ ay shows the products affected by this time interval. Press the appropriate letter key

to enable a product, press the key again to disable it . For example, pressing A, C, and E will cause the display to look like this: ing that al l A, C, and E selections are affected by this interv al.

Press to turn on all levels; press to turn all levels off.

8. Press . The displ ay shows

=-=W=-=F=

-. This discount in terval is only active on Monda y, Wednes-

1.STOP X.XX

- - - - - - - - - . The dashes represent

1. MESG OFF

====

X.XX is the currently set

- C - E - - - -_, mean-

1. MESG X

"OFF"

means there is no custom message selected, and "X" represen ts the custom message number set for this interval. Press the number key of the message

(1 through 8) you want displayed. To edit this message, press follow the procedu r e given in EDIT CUSTOM MESSAGE, page 49.

Press 0 to turn the message OFF for this time interval.

9. CONTINUE.

STANDBY MESSAGE

6730018 47 July, 2003

The message that is displayed during normal vending periods when there a re no out-of-service faults on the machine.

and

HDC II Programming Guide Messages

SELECT A STANDBY MESSAGE

Messages

1. Press , then press until the display shows

STANDBY XX

"XX" represents the current message number selected for the standby message. Two dashes mean that the factory-set message is selected.

2. To select a mess age, just press the corresponding num ber (1 through 8). To

display the fact ory-set message, press 0.

3. The selected m essage (ex cept th e facto ry-set messa ge) ca n be edit ed. To do

this, press and follow the procedure given in

EDIT CUSTOM MES-

SAGE, page 49.

4. CONTINUE.

SELECT AN OUT-OF-SERVICE MESSAGE

1. Press , then press until the display shows

"XX" represents the current message number selected to display when the machin e is out-of-service. Two dashes mean t h at the f actory-s et messag e is selected.

2. To select a mess age, just press the corresponding num ber (1 through 8). To

display the fact ory-set message, press 0.

3. The selected m essage (ex cept th e facto ry-set messa ge) ca n be edit ed. To do

this, press and follow the procedure given in

EDIT CUSTOM MES-

SAGE, page 49.

4. CONTINUE.

SERVICE XX

SELECT A FREEVEND MESSAGE

1. Press , then press until the display shows

represents th e current message number selected for the message that displays when the machine is in the freevend mode. Two dashes mean that the factory-set message is selected.

2. To select a mess age, just press the corresponding num ber (1 through 8). To

display the fact ory-set message, press 0.

3. The selected m essage (ex cept th e facto ry-set messa ge) ca n be edit ed. To do

this, press and follow the procedure given in

EDIT CUSTOM MES-

SAGE, page 49

4. CONTINUE.

July, 20 03 48 6730018

FREE XX

. "XX"

Messages HDC II Programming Guide

T t c c k

EDIT CUSTOM MESSAGE

1. Press , then pres s until the displ ay shows

the number of the message you want to edit. represents the mes sage number you pressed).

NOTE

Custom message 8 represents the

2. Press . The message text is displayed with the first character

flashing.

3. To view the message, press . The message scrolls across the

display. To stop the scrol ling, press .

4. When the character you want to change is flashing, either enter it directly,

or use character is di splayed. Use the arrow keys to highlight different charac-

ters. See the section on the next pa ge for an explanat ion of speci al keys and the ch ar acter set.

Instead of stepping through the whole character set to enter a letter that is not on your keypad, enter one close to the one you want, then

and to step through the chara cter set unt il the desir ed

SHORTCUT

=jbpp^db=u

INSERT MUG

bafq=jpd'p

is displayed (X

message.

. Press

step to it. Example: If you want to enter an L, first press ,

then press six times. Your L should now be displayed.

THE END OF MESSAGE CHARACTER

his is the most import ant character in your message , because it

ells the machine when the message is ended. If you don't use this

haracter, your messa ge will be followed by a bunch of zeros. This haracter can be selected either from the character set or b y a direct

ey entry (see "ENTERING YOUR MESSAGE", PAGE 50).

6730018 49 July, 2003

HDC II Programming Guide Messages

ENTERING YOUR MESSAGE

Most of the keys on the con trol panel have a special purpose to help you create and edit your messages :

Inserts an R at the flashin g character.

Inserts an S at the flashing character.

Inserts a T at the flashing character.

Inser t s a space at t h e flashing character.

Deletes the current character and closes up the space.

Deletes the current character and leav es the spac e.

Enters the special "end of Repeats the letter to the left of the flashing character.

messa g e" ch ar a ct er, whi ch

denotes the end of the mes

sage.

"Pages" through the message, ten characters (one screen) at a time.

Steps forward and backwa rd through the message, one character at a time.

Steps forward and backwa rd through the character lis t, one character at a time.

0 A J U ( 1 B L V ) 2 C M W  3 D N X P 4 E O Y + 5 F P Z  > 6 G Q 7 H R _ .  8 I S $ < O

9 J T  =

July, 20 03 50 6730018

(SPACE)

/ ?

Check the Setup HDC II Programming Guide

VIEW WATER TANK T EMPERATURE

Check the Setup

1. Press . The display shows

XXX °F

. "XXX" is the current water

tank temperature. "° F" means that the temperature is displayed in degrees Fahrenheit (may be s ho wn in degre es Cels ius , depe nding u pon y our choice . See

"Vi ew or Set the Hot Water Tank Temperature" , PAG E 38 ). A decimal

point shown in the display indicates that the tank heater is operating.

2. CONTINUE.

VIEW MACHINE TYPE/CONFIGURATION SETTING

1. Press , then press until display shows

then p r ess until the display shows D- Jresent set tings specific to your machine . See "SET THE MACHINE TYPE

AND CONFIGURATION CODE (SUPERVISOR MODE ONLY)", PAGE 20 for an explanation of this display.

2. CONTINUE.

MACH.TYPE

PQRS

. P, Q, R, and S rep-

6730018 51 July, 2003

HDC II Programming Guide Check the Setup

VI EW CUP SIZES ASSIGNED TO S ELECTIONS

1. Press , then press until the display shows This example shows that regular size cups are assigned to selections C & G.

NOTE

Press to display the remaining selections:

NOTE

If you have only one cup size i n your machin e, you will not see

the next display.

2. Press . The display s hows large size cups are assigned to selections A thru C and F thru H.

Press to display the remaining selections:

3. CONTINUE.

1. ABC

NOTE

- -

FGH

. This example shows that

0 X

- - - 2 - - - -

0 X

- - - 2 - - - -

- - C - - - G -.

PAYOUT COINS

1. Press . If a dumb mech was sel ected, t he dis play s hows an MDB mech was selected the display shows

2. Press . A dumb mech pays out one Nickel; an MDB mech pays a

coin fro m tube 1. Press . A dumb mech pays out one Dime; an

MDB mech pays a coin from tube 2. Press . A dumb mech pays out one Quarter; an MDB mech p ays a coin from tube 3.

3. To continuously pay out coins, hold down the appropria te key.

4. CONTINUE.

July, 20 03 52 6730018

PAY 123

NDQ=123

; if

View Machine Data HDC II Programming Guide

SET PRIC ES

1. Press . The display shows something like **

2.50 .25

play shows the maximum and minimum prices set in the machine. In this example, the maxi mum price is $2.50 and the minimum is $0.25.

2. Enter prices using one of the following methods:

SET EN T I R E MAC HINE TO ON E P R ICE . . .

a. Press . The display shows **

X.XX

. Enter a price using the

number keys. All selections in the machine are now set to this price.

SET THE PRICE OF AN INDIVIDUAL SELECTION:

a. Press the number and letter of the selection to be priced.

(for example: 1A) The display shows

1A X.XX

. Enter a price using the

number keys. The price for 1A (product A, lar ge cup) is set.

b. Press . The display shows

1B X.XX .

Enter a price for 1B

(product B, large cup) using the number keys.

c. Press to toggle through and s et prices for each selection in turn .

You can also enter the number and letter for a specifi c selection (this avoids scrolling through the entire se lection list).

4. CONTINUE.

. This dis-

VIEW NONRESETTABLE SALES AND VEND DATA

View Machine Data

1. Press . The displ ay shows cents figure sho wing the total of all sales in the ma chine. This is a running

total, and is not r esettable.

2. Press . The displ ay shows made by the machine. This is a running total, and is not resettable.

3. CONTINUE.

6730018 53 July, 2003

NR$ XX.XX

NR X

. "XX.XX" is a dollar and

. "X" is the total nu mber of vends

HDC II Programming Guide View Machine Data

VIEW DATA FOUR DIFFERENT WAYS

Paid sales and vends can be viewed four different ways:

$ XX.XX

$ XX.X X

$ XX.XX

See next four sections for details.

- Total Paid Sales for the machine

- Total Sales by Drink Size

- Total Sales by Selection (both sizes)

- Total Sales by Individual Selection.

VI EW TOTAL PAI D SALES

1. Press , then press until the display shows "XX.XX" is a dollar and cents fi gure showing the total of all PAID sales in

the machine (as opposed to unpaid sales like winner and free vends). This is the total since the last time it was cleared.

2. CONTINUE.

$ XX.XX.

VI EW TOTAL SA LES BY DRINK SIZE

1. Press , then press until the display shows

2. Press 0. The display will read 0* small cup size.

XX.XX

. XX.XX is the total sales for the

$ XX.XX.

3. Press to s ee th e to tal sales of th e la rg er cu p size.

4. CONTINUE.

July, 2003 54 6730018

View Machine Data HDC II Programming Guide

VI EW TOTAL SA LES BY SELEC TION (BOTH CUP SIZES)

1. Press , then press until the display shows

2. Press A. The display will read * for both the large cup and small cup for selection A,

3. Press to cycle through all available selections.

4. CONTINUE.

A XX.X X

. XX.XX will be the total sales,

$ XX.XX.

VIEW TOTAL SALES BY INDIVIDUAL SELECTION

1. Press , then press until the display shows

2. Press 0 and A. The display will read sales, for selection A, smal l cup.

3. Press . The display will sh ow to cycle through the total sales of each small cup selection. Continue press-

ing to view the total sales of each large cup se lection.

4. CONTINUE.

0A XX.XX

0B XX.XX.

. XX.XX will be the total

Press repeatedly

$ XX.XX.

VI EW TOTAL PAI D SALES BY P RICE LINE

1. Press , then press until the display shows

2. Press . The displ ay shows price line for items priced at $0.30. The amount foll owing the apostrophe

(‘), is the total dollar amount of the sales for this amount. In this example, there was total sales of $3,430.50 for the $0.30 item.

3. Press rep eatedly to vi ew all pric e li n es.

4. CONTINUE.

6730018 55 July, 2003

.30’3430.50

. This is an ex ample of a

$ XX.XX.

HDC II Programming Guide View Machine Data

VI EW TOTAL PAI D VENDS

1. Press , then press until the display shows the total number of paid vends for the entire machine.

2. If desired, view this data by individual selection or drink size.

3. CONTINUE.

XX.

VI EW TOTAL PAI D VENDS BY PRICE LINE

1. Press , then press until the display shows

2. Press . The display s hows line for items priced at $0.30. The amount following the apo st r ophe (‘), is

the total number of sales f or this amount. In this exampl e, there wa s a total of 11,435 sales of the $0.30 item.

3. Press rep eatedly to vi ew all pric e li n es.

4. CONTINUE.

.30’11435

. This is an example of a price

XX.

CLEAR ALL RESETTABLE DATA

"XX" is

1. Press . The displ ay shows is not resettable.

2. Press and hold . Two beeps sound and the display shows momentarily, and then changes to

3. CONTINUE.

July, 20 03 56 6730018

NR$ XX.XX

FINISHED

. This is a running tot al, and

CLEARING

. All data is cleared.

View Machine Data HDC II Programming Guide

CLEAR PAID SALES DATA ONLY

1. Press , then press until the display shows "XX.XX" is a dollar and cents fi gure showing the total of all PAID sales in

the machine (as opposed to unpaid sales like winner and free vends). This is the total since the last time it was cleared.

2. Press and hold . Two beeps sound and the display shows momentarily, and then changes to

other data is not cleared.

3. CONTINUE.

FINISHED

. All paid sales data is cleared;

$ XX.XX

CLEARING

VIEW AMOUNT IN COIN BOX (NOT SHOWN IF ZERO)

1. Press , then press until the display shows "XX.XX" is the dollar and cents amount in the coin box.

2. To clear the amount in the coin box, Press and hold . Two beeps sound and the display shows

FINISHED

CLEARING

momentarily, and then changes to

CBX XX.XX

WARNING

To ensure the coin box total is accurate, make sure to clear the

coin box total eve r y time you empty it and do not clear this

total unless you also empty the coin box.

3. CONTINUE.

6730018 57 July, 2003

HDC II Programming Guide View Machine Data

VIEW AMOUNT IN VALIDATOR (NOT SHOWN IF ZERO)

1. Press , then press until the display shows "XX.XX" is the dollar amount in the bill stacker.

2. Press to show the qua nti ties of bi ll s in t he st acker. For example, the display show s

stacker. Press $5s, $10s, or $20s.

3. CONTINUE.

$0120

, meaning that there ar e 20 dollar bills in the bill

again to show the quantiti es of other bills, such as

DBV XX.XX

VIEW FREEVEND SALES BY TIME INTERVAL (NOT SHOWN IF ZERO)

1. Press , then press until the display shows -

2. Press , then press until the di spla y shows the total sales for freevend interval 1, shown even if zer o .

0$ XX.XX

1.FRV .0 0

. This is

3. Press to view intervals 2 through 4.

4. CONTINUE.

July, 20 03 58 6730018

View Machine Data HDC II Programming Guide

VIEW DISCOUNT SALES BY TIME INTERVAL (NOT SHOWN IF ZERO)

1. Press , then press until the display shows

2. Press . The display shows count interval 1.

3. Press to view intervals 2 through 4.

4. CONTINUE.

1.DSC .00

. This is the total sales f or dis-

VI EW FREE VENDS (NOT SHOWN IF ZERO)

1. Press , then press until the display shows -

2. Press , then press until the display shows "XX.XX" is the total machine-wide freevends, shown even if zero.

3. CONTINUE.

VIEW WINNERS

$ XX.XX

0$ XX.XX

FRV XX. X X

(NOT SHOWN IF ZERO)

1. Press , then press until the display shows -

2. Press , then press until the display shows "XX.XX" is the total machin e-wide winners, shown even if zero.

3. CONTINUE.

6730018 59 July, 2003

0$ XX.XX

WIN XX.XX

HDC II Programming Guide View Machine Data

VIEW TIME DATA

1. Press , then press until the display shows

2. Press . Somethi ng similar to the fo llow ing mess age scro lls acr oss the display:

MAIN.1 237M 01/30 10.13

This example shows the latest time interval the main (mac hine) door was open (

). It was open for 237 minutes, and was opened on January 30 (

) at 10:13 am (

appear for inter vals 2, 3, and 4. Otherwise, go to the next step.

3. Press . The following message scrolls across the display:

This example shows that the last time the machine lost po wer was on January 30 ( (

4. Press . The following message scrolls across the display:

This example shows that the longest time the machine was without power was on January 30 ( 47 minutes (

01/30

00. 0.23

) at 1:51pm (

00. 2.47

10.13

). Press . If applicable, simi lar displays will

LAST POWER 01/30 13.51 FOR 00. 0.23

13.51

) for zero days, zero hou rs, a nd 23 minutes

LONGS.T POWER 01/30 10.58 FOR 00. 2.47

01/30

) at 10:58am (

10.58

) for zero days, 2 hours and

TIME DATA

01/

5. Press . The following message scrolls across the display:

FULL CLEAR 01 / 3 0 8.5 8

This example shows that the last time resettable sales was fully cleared was on Ja nu ary 30 (

6. Press . The following message scrolls across the display:

This example shows that the last time the time or date was set was on January 30 (

July, 20 03 60 6730018

01/30

) at 8:58am (

TIME SET 01/30 9.15

) at 9:15 am (

9.15

8.58

View Machine Data HDC II Programming Guide

7. Press . The following message scrolls across the display:

PRICE SET 01/30 9.42

This example shows that the last time prices were set was on January 30 (

01/30

) at 9:42 am (

8. Press . The following message scrolls across the display:

This example shows that th e last v end for selec tion 0A wa s on Jan uary 23 at 4:51 am.

Press to scro l l th r o u gh the last ve nd times fo r each sele ct io n .

9. CONTINUE.

VIEW TOTAL UNPAID SALES (NOT SHOWN IF ZERO)

9.42

LAST.VND 0A 01/29 4.51

1. Press , then press until the display shows "XX.XX" is the total unpaid sales (free vends, winner vends, 100% dis-

counts, zero price vends) for the entire machine.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

_0$ XX.XX

VIEW TOTAL UNPAID VENDS (NOT SHOWN IF ZERO)

1. Press , then press until the display shows the total number of unpaid vends for the entire machine.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

6730018 61 July, 2003

_0 XX

"XX" is

HDC II Programming Guide View Machine Data

VIEW NUMBER OF TEST VENDS (NOT SHOWN IF ZERO)

1. Press , then press until the display shows number of test vends.

2. If desired, view this data by product and indivi dual selection.

3. CONTINUE.

TST X

. "X" is the

VIEW NUMBER OF MUG VENDS (NOT SHOWN IF ZERO)

1. Press , then press until the display shows the number of mug vends.

2. If desired, view this data by tray and individual selection.

3. CONTINUE.

MUG X

. "X" is

VIEW NUMBER OF ALT VENDS (NOT SHOWN IF ZERO)

An ALT VEND occurs when a smaller cup size is unavailable and the machine vends the smal le r selec tio n by usi ng a la r ger cup. The c ustome r wil l get t he l arge r cup, but receive the smaller volume of product (at the small cup price). To view the number of ALT VENDS,

1. Press , then press or until the display shows

ALT X

selections.

2. CONTINUE.

. The “X” is the number of larger cups us ed to fill smaller

VI EW MACHINE ID N UMBER

1. Press , then press or until the display shows

I.D. XXXXXX

2. You can edit the machine I D n umb er if the supervisor access code has be en previously e ntered (see

3. CONTINUE.

July, 20 03 62 6730018

. The X's represent the 6-digit machine ID number.

"Gain Access To The Supervisor Mode " , PAGE 7).

View Machine Data HDC II Programming Guide

VIEW CUP RING CYCLES RELATED TO SUREVEND™

(NOT SHOWN IF ZERO)

1. Press , then press until the display shows represents the number of vends during which more than one ring cycle was

required to successfully dispense a cup.

2. Press to cl ear the coun t .

3. CONTINUE.

SV.TOT XX

VIEW TIMES NO CUP W AS DETECTED AFTER A CUP RING CYCLED

(NOT SHOWN IF ZERO)

1. Press , then press until the display shows represents th e number of times a cup was not detected after ring 1 cyc led.

Check the cup r ing adjustment (see the Operator’s Guide), or the cup s tack for damage if the count is excessive.

2. Press to cl ear the coun t .

3. Press until the display shows ber of times a cup was not detected after ring 2 cycled. Check the cup ring

adjustment (see the Operator’s Guide), or the cup stack for damage if the count is excessive.

4. CONTINUE.

SV.FL2 XX

. XX represents the num-

SV.FL1 X X

. XX

VIEW HOME SWITCH USAGE RELATED TO SUREVEND™

(NOT SHOWN IF ZERO)

1. Press , then press until the display shows represents the number of times home switches were used due to

OPT’N SURE.V

2. CONTINUE.

6730018 63 July, 2003

selected but not working.

WO.SV XX

. XX

HDC II Programming Guide Test the Machine

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

Test the Machine

1. Press . The display shows

TEST .0 0

. You may now test vend selec-

tions. If you insert money into the machine, the zeros in the display will be replaced with the a mount of the credit. After the item vends , your money will be retu r ned.

NOTES

SureVend™ is not operational during a test vend. You may make one

more test vend if you close the door while still in TEST VEND mode.

2. CONTINUE.

TEST DROP A CUP

1. Press , then press until the display shows

2. Press to drop a cup.

3. CONTINUE.

CUP TEST

TEST THE AUTOMATIC DELIVERY DOOR

1. Press , then press until the display shows

DOOR TES T

2. Press . The automatic delivery door operates.

3. CONTINUE.

TEST THE WHIPPER( S)

1. Press , then press until the display shows

2. Press the number key tha t corre sponds to the whipper you want to tes t. It will run for one cycle.

3. CONTINUE.

July, 20 03 64 6730018

WHIP T EST

Test the Machine HDC II Programming Guide

TEST THE GRINDER(S)

1. Press , then press until the display shows

2. Press the number key tha t corre sponds to the grinder you want to test. It will run for one cycle.

3. CONTINUE.

GRIND TEST

TEST THE A I R

1. Press , then press until the display shows

2. Press to run the air compressor.

3. CONTINUE.

AIR TEST

TEST THE BRE W ER

1. Press , then press until the display shows

NOTE

Keep away from the brewer mechanism while it is operating.

Coming into contact with moving parts could injure you.

2. Press to test each brewer position:

BREW'R BR EW BREW'R HO M E

3. CONTINUE.

=The brewer is in the BREW POSIT ION.

=The br ewer is in th e H O M E positi on .

BREW TEST

RINSE THE MIXING BOWLS

1. Press , then press until the display shows

2. Press to rinse the mixing bowls. The display shows the operation is complete.

3. CONTINUE.

6730018 65 July, 2003

BOWL RINSE

RINSING

until

HDC II Programming Guide Test the Machine

RINSE THE BREWER

1. Press , then press until the display shows

2. Press to rinse the brewer. The display shows ation is complete.

3. CONTINUE.

BREW RINSE

RINSING

until t he oper-

TEST SWITCHES OR SENSORS

1. Press , then press until the display shows

2. Actuate each switch or sensor to test its function:

M = mug/cup sensor (if equipped) K = freeve nd keysw i tch P = waste pail switch H = high water tank level switc h L = low water tank le vel switch 1 = ring 1 cup sensor switch 2 = ring 2 cup sensor switch

As you actuate each input, the display element representing that switch blinks on. Releas ing the switch causes that element to blink of f again.

3. CONTINUE.

IN.MKPHL12

VIEW SUREVEND™ LAST RECORDED CALIBRATION VALUE

1. Press SureVend until the display shows any number from 0 to 255, and represe nts the most recent value read from

the sensor. The lower the number the greater the sensor blockage. A num ber of 255 m eans that t her e i s a f ata l pro ble m with t he Su reVend™ interface board. Ensure the SureVend™ interface PCB is properly connected to the main controller PCB.

2. CONTINUE.

July, 20 03 66 6730018

CAL.L S T XXX

. XXX can be

Test the Machine HDC II Programming Guide

VIEW SUREVEND™ AVERAGE CALIBRATION VALUE

1. Press , then press until the display shows XXX represents the ave rage s ensor calibr ation va lue (s hould be be tween 50

and 255 for proper sensor operation - i.e. 51 through 254). Although this number could go as low as 20, the SureVend™ system will be inoperative in this con d ition.

2. CONTINUE.

CAL.AV E XX X

CLEAR TANK ERRORS AND FILL THE TANK

1. Press , then press until the display shows

2. Press . This clears any tank error and starts fi lling the tank , if necessary. If it is taking a long time t o fill the tank AND THERE ARE NO

LEAKS, you may see

again after making sure th ere are no other problems, such as a

restriction in the water inlet line or a clogged wate r filter .

3. CONTINUE.

TANK ERR

in the diagnost ic list again. Just press

TANK FILL

TEST THE D I SPLAY

1. Press , then press until the displ ay shows "DRINK BEING SERVED" lamp is lighted (if so equipped), and remains

lighted until you leave this function.

2. Press to light all display segments; press to turn them off.

3. Pressing a NUMBER KEY on th e co ntrol panel causes all segments t o di splay that character.

4. CONTINUE.

6730018 67 July, 2003

DSPLY TEST

. The

HDC II Programming Guide Test the Machine

VIEW DIAGNOSTIC MESSAGES

1. Press . The display shows any of the following diagnostic messages, depending upon any fault(s) present:

NO ERRORS KEYPAD XY ROM ERROR RAM ERROR

NOTE: Initializing RAM will erase all your data and

LOCKS SET KEYSWITCH MACH.TYPE 0

D+J+WXYZ

TANK ERR RING 1, 2 MTR 1A1B2X NO CUPS 1, 2 BREWER JAM WASTE PAIL LOW WAT ER COLD WATER NO SENSOR NO FLOAT

None of the following errors are detected: Key(s) x, y stuck. Error in the programming EPR OM. Machine will not operate. RAM is not initialized or is not compatible with the currently

loaded so ftware. I f this mess age a ppears , i nit ializ e your RAM by performing the following procedure:

drink settings. Be sure you have written this information down before continuing.

Press AND HOLD until two beeps are heard, and the display show s

All selection keys are locked out. The keyswitch input is active and configured as an inhibit. Machine type error dis plays machine type screen.

NOTE: This is the actual machin e type screen. You may enter the correct machine type number directly on th is screen with out further action.

Configuration error; displays the machine configuration screen. NOTE: this is the actual config screen. You may enter the correct config numbe r directly on this screen without fur ther action. (Verify cup size and product times in the product configuration screen.

Tank failed to fill or refill. The cup ring is jammed . Cup tur r et s a re jammed Out of cups. The brew er is jammed. The waste pa il is full. The water level in the tank is low. Water in the tank is too cold to vend. Temperature sensor failed or missing. Float sensor failed or missing.

FINISHED

July, 20 03 68 6730018

Test the Machine HDC II Programming Guide

WHIP 1 2 3 4 5 DOOR JAM NO MECH

MECH COMM MECH.SENSOR MECH ROM MECH.ERR MECH.ACCEPT

MECH JAM

CARD.F.COMM

DEBIT CA R D

CHECK DBV

DBV.ACCEPT

DBV COMM DBV MOTOR

DBV SENSOR

DBV JAM

DBV STACKR

CHK PRI CE NONE READY SV.ERR CU P 1 SV.ERR CU P 2

Whipper motor failure (motor 1, 2, 3, 4, 5). The automatic delivery door is jammed. Coin mech not detected - machine will not operat e if config-

ured for coin mech. Incomp lete coin mech communications — check harness. Coin mech reporting a bad tube sensor — replace mech. Replace th e co i n me ch an i s m. There is a problem wi th the coin mech. Coin mechanism accep tor section is unplugge d from the main

body of the coin mech. Connect the cable and cycle machine power OFF and then ON.

One or more coin tubes are jammed. Pay a coin from each tube until the jam is cleared.

Incomplete card reader communications (card reader is not operational).

Card reade r r eporting error — machine will not operate if configured for DEBIT ONLY.

Bill validator reporting error — machine will not operate. Empty s t acker, clear j ams, etc.

The merchandiser is telli ng the bill vali dator not to ac cept an y bills. Che ck the enabled channels of the bill validator.

Incomplete bill validator communications — check harness. One of the motors ha s failed. The unit will disable itself until

the error is corrected. Check for bill stuck in the acceptance path. If no bill is pres ent, replace the validator. Cycle machine power OFF and then ON.

One of the sen sors in the bill validator has failed. The unit will disable itself until the error is cor r ected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine power OFF and then ON.

A bill is jammed in t he acceptance path. The unit will disable itself until the error is corrected. Remove bill stuck in the acceptance path. Cycle machine power OFF and then ON.

The stacker is open or removed. The unit will disable itself until the error is corrected. Install the stacker cor r ectly.

Price error detecte d and changed to maximum - check prices. all selections are reported out of service. Cup ring 1 is out of service due to a SureVend™ error. Cup ring 2 is out of service due to a SureVend™ error.

6730018 69 July, 2003

HDC II Programming Guide Test the Machine

SV.ERR PC B

SV.ERR SN S R

AJP.TMR1 XX

AJP.TMR2 XX

FLTR PAPER NO BREW ER BREWER.ERR BREWER JAM

RESET BRWR

SureVend™ is ON but not working. The last calibrat ion sample was 255. Check that the SureVend™ PCB is present at J34.

SureVend™ is ON but not working. The last calibrat ion sample was ≤50. Check for a blocked sensor or disconnected harness.

SureVend™ is active and ring 1 anti-jack pot tim er is ON. XX is a value between 1 and 99 in minutes.

SureVend™ is active and ring 2 anti-jack pot tim er is ON. XX is a value between 1 and 99 in minutes, and represents the amount of time left on the anti-jackpot timer for this cup ring.

Brewer filter paper is empty. Brewer is missing or malfunctioning. The brewer is in an incorrec t position. The brewer has not reache d an ap propriate position within a

certain timeout period. Check for a physical jam or a motor stall condition.

The brewer is clampe d and not vending, or is not in a brewer test mode. Close th e door (if open), or run a brew test.

DOWNLOAD DATA TO A PDCD

1. Connect your portab le data collec tion device (PDCD) in accord ance with its operating instructions.

2. Press . Data is downloa ded into your PDCD.

NOTE

Depending upon the setting selected in "Set Printer or DEX Options",

PAGE 10, data may be cleared after th e download is complete.

3. CONTINUE.

July, 20 03 70 6730018

Test the Machine HDC II Programming Guide

SET FR EEVEND OPTIONS

1. Press , then press until one of the following is displayed:

FREE OFF

- Normal vending mode. No items are on freevend. (A closure

on the optional keyswitch input causes the machine to go out of service.)

- OR -

FREE ON

- All items are on freevend. The credit display shows

NO MONEY REQUIRED

(A closure on the optional keyswitch causes the machine to go out of service.)

- OR -

FREE W/KEY

- All items are freevended while there is a closure on the optional keyswitch input. Normal cash sales are supported when the optional keys witch input is open.

- OR -

FREE ONCE

- A closure on the o pti onal ke yswitc h in put cau ses onl y the next item to be freevended . Coin mechanism errors are ignored. This state is designed for card or token systems where one item is vended per token. Normal cash sales are also supported.

2. Press until the option you want is displayed.

3. If you selected

FREE W/KEY

, press . The display shows *

This disp lay r epres en ts the sele ct ion s which may get free ven ds. E nabl e the selections by pres s ing the appropriate letter key.

4. CONTINUE.

ABC

-----

6730018 71 July, 2003

HDC II Programming Guide Test the Machine

July, 20 03 72 6730018

Hot Drink Center II Programming Guide

Programming Procedure Index

Air, Test ..............................................................................................................65

Alt Vends, View .................................................................................................62

Anti-Jackpot Timer, SureVend ..........................................................................43

Baud Rate, S elect ...............................................................................................10

Bill Validator, Select ..........................................................................................13

Bowl, Rinse Time ...............................................................................................41

Bowls, Rinse .......................................................................................................65

Brewer

Rinse ............................................................................................................66

Rinse Tim e ..................................................................................................40

Test ..............................................................................................................65

Card Reade r, Select ............................................................................................15

Clear

All Resettable Data .....................................................................................56

Paid Sales Data Only ...................................................................................57

Tank Errors and Fill the Tank .....................................................................67

Code

Configuration ..............................................................................................20

Data Recall ....................................................................................................8

Freevend ........................................................................................................7

Supervisor .....................................................................................................7

Coin Box, View Amount ....................................................................................57

Coin Mecha n ism, Select .....................................................................................12

Coins, Payout .....................................................................................................52

Configuration

Code, Set .....................................................................................................20

Setting, View ...............................................................................................51

Cup Sizes

Assign to Selections ....................................................................................24

Set Up ..........................................................................................................23

View ............................................................................................................52

Cup, Test Drop ...................................................................................................64

6730018 Index - 1 July, 2003

Hot Drink Center II Programming Guide

Programming Procedure Index

Data

Clear All Resettable ....................................................................................56

Clear Paid Sales Only .................................................................................57

Download to a PDCD .................................................................................70

Recall Code ...................................................................................................8

View Four Different Ways ..........................................................................54

View Nonresettable Sal es and Ven d ...........................................................53

View Time ...................................................................................................60

Date, Set .............................................................................................................44

Daylight Savings , Set .........................................................................................44

DEX, Options, Set ....................................................................................... 10, 11

Diagn os ti c M essages, Vi ew ...............................................................................68

Disable Selections ..............................................................................................22

Discount

Mug .............................................................................................................19

Vending, Set ................................................................................................45

View Sales by Time Interval .......................................................................59

Display Language, Select ...................................................................................12

Door, Delivery, Test ...........................................................................................64

Errors, Clear .......................................................................................................67

Free Vending, Set ...............................................................................................45

Free Vends, View ...............................................................................................59

Freevend

Code, Ent er ....................................................................................................7

Message, Select ...........................................................................................48

Set Options ..................................................................................................71

View Sales by Time Interval .......................................................................58

Grinder, Test .......................................................................................................65

Hot Drink, Set Up ...............................................................................................25

ID Number, View ...............................................................................................62

Inhibit Vending, Set ...........................................................................................45

Keys, Mode or Payout ..........................................................................................9

July, 2003 Index - 2 6730018

Hot Drink Center II Programming Guide

Programming Procedure Index

Language, Select ................................................................................................12

Lock

Mode Key ......................................................................................................9

Payout Key ....................................................................................................9

Low Power Settings, Set ....................................................................................39

Low Temperature Dispensing, Set .....................................................................38

Machine Type, Set ..............................................................................................20

Message

Edit Custom .................................................................................................49

Freevend, Select ..........................................................................................48

Out-of-Service, Select .................................................................................48

Standby, Selec t ............................................................................................48

Mode Keys, Lock Or Unlock ...............................................................................9

Monetary Options, Select ...................................................................................15

Month, Day, and Year, Set .................................................................................44

Mug Discount, Set Up ........................................................................................19

Out-of-Service Message, Select .........................................................................48

Payout Coins ......................................................................................................52

Payout Keys, Lock Or Unlock .............................................................................9

PDCD, Download Data ......................................................................................70

Prices, Set ...........................................................................................................53

Printer

Baud Rate, S elect ........................................................................................10

Options, Set .................................................................................................10

Rinse

Brewer .........................................................................................................66

Mixing Bowls ..............................................................................................65

Rinse Tim e

Bowl, Set .....................................................................................................41

Brewer, Set ..................................................................................................40

6730018 Index - 3 July, 2003

Hot Drink Center II Programming Guide

Programming Procedure Index

Sales

By Drink Size, View ...................................................................................54

By Individual Se lection, View ....................................................................55

By Selection, View .....................................................................................55

Discount, View by Time Interval ................................................................59

Freevend, View by Time Interval ...............................................................58

Machine Total, View ...................................................................................54

Paid, View ...................................................................................................55

Unpaid, View ..............................................................................................61

Selections, Disable .............................................................................................22

Sensors, Test .......................................................................................................66

Software Version, View .....................................................................................43

Stand by M es sage, Sele ct ....................................................................................48

Supervisor

Code, Ent er ....................................................................................................7

Mode, Gain Access .......................................................................................7

SureVend ............................................................................................................63

Anti-Jackpot Ti mer .....................................................................................43

Optional or Mandatory ................................................................................42

turn on or off ...............................................................................................42

View Average Calibration Value ................................................................67

View Last Recorded Calibration Value ......................................................66

Switches, Test .....................................................................................................66

Talker Mode, Set ................................................................................................12

Tank

Fill ...............................................................................................................67

Tempe rature, Vi ew or Set ...........................................................................38

Temperature

View or Set Tank ........................................................................................38

View Water Tank ........................................................................................51

Test

Air ...............................................................................................................65

Automatic Delivery Door ............................................................................64

Brewer .........................................................................................................65

Display ........................................................................................................67

Drop a Cup ..................................................................................................64

Grinder ........................................................................................................65

Switches or Sensors ....................................................................................66

Vend Selection s a nd Verify Credit Added ..................................................64

July, 2003 Index - 4 6730018

Hot Drink Center II Programming Guide

Programming Procedure Index

Test

Whipper .......................................................................................................64

Throws

Dry Product Gram .......................................................................................28

Hot Water ....................................................................................................31

Time Interval Editing .........................................................................................46

Time of Day, Set ................................................................................................44

Time-of-Day

Discount Vending, Set ................................................................................45

Free Vending, Set ........................................................................................45

Inhibit Vending, Set ....................................................................................45

Unlock

Mode Key ......................................................................................................9

Payout Key ....................................................................................................9

Validator, View Amount ....................................................................................58

Vends

View Number of Mug .................................................................................62

View Number of Test ..................................................................................62

View Total Paid ..........................................................................................56

View Total Unpaid ......................................................................................61

View

Amount in Coin Box ...................................................................................57

Amount in Validator ...................................................................................58

Cup Ring Cycles Related to SureVend .......................................................63

Cup Sizes Assigne d to S elections ...............................................................52

Data Three Different Ways .........................................................................54

Diagn os ti c M essages ...................................................................................68

Discount Sales by Time Interval .................................................................59

Free Vends ..................................................................................................59

Freevend Sales by Time Interval ................................................................58

Home Switch Usage Related to SureVend .................................................63

Hot Water Tan k Temp er a tur e .....................................................................38

Mach in e Configurati o n Se tt ing ...................................................................51

Machine ID Number ...................................................................................62

Nonresettable Sales and Vend Data ............................................................53

Number of Alt Vends ..................................................................................62

Numb e r of Mug Ven ds ...............................................................................62

Number of Test Vends ................................................................................62

6730018 Index - 5 July, 2003

Hot Drink Center II Programming Guide

Programming Procedure Index

View

Number of Times No Cup Was Detected After a Cup Ring Cycled ..........63

Software Version .........................................................................................43

SureVend Average Calibrat ion Value .........................................................67

SureVend Last Recorded Calibration Value ...............................................66

Time Data ....................................................................................................60

Total Pai d Sa les .................................................................................... 54, 55

Total Paid Vends .........................................................................................56

Total Unpaid Sales ......................................................................................61

Total Unpaid Vends ....................................................................................61

Water Tank Temp e ratur e ............................................................................51

Winners .......................................................................................................59

View Cup Ring Cycles .......................................................................................63

Water Tank Temperature, View .........................................................................51

Whipper, Test .....................................................................................................64

Winner Mode, Set Up .........................................................................................18

Winners, View ....................................................................................................59

Year, Set .............................................................................................................44

July, 2003 Index - 6 6730018

Terms and Conditions of Sale

LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on original equipment manufactured by CRANE MERCHANDIS ING SYSTEMS and sold to purchaser are warranted for two years from the date of shipment of the equipment in question. This warranty applies only to the original purchaser of the Merchandiser and is null and void if the Merchandiser is sold during the period of warranty.

Defective parts will be repaired or replaced free of charge when the defective part is returned, with transportation charges prepaid by purchaser, to a destination designated by CRANE MERCHANDISING SYSTEMS.

This warranty does not include any cost of service rendered or repairs made by customer or its agents on Merchandiser, or parts, unless authori zation to incur such expense has been given in writing by CRANE MERCHANDISING SYSTEMS prior to incurring such expense. This warranty does not cover labor and service charges performed by CRANE MER CHANDISING SYSTEMS service technicians.

This warranty does not apply to A) electrical components, wiring, or circuits or mechanical parts or assemblies damaged as a result of operating the Merchandiser at other than the design voltage and frequency speci fied on the Electrical Rating Tag, or B) in event of vandalism, fire or negligence, or C) incandescent lamps, neon lamps, fluorescent lamps, ballasts, starters or other expendable items, or D) when seal is broken on electronic boards, or E) when other manufactured components are installed in CRANE MERCHANDISING SYSTEMS Merchandisers.

Replacement parts sold by CRANE MERCHANDISING SYSTEMS as After Market shall be covered for three months from the date shown on the parts invoice. Purchaser must obtain prior RETURN AUTHORIZA TION for return of all parts, following guidelines given by CRANE MERCHANDISING SYSTEMS.

New, unused parts purchased as After Market can be returned within 30 days from date of parts invoice, with prior authorization from CRANE MERCHANDISING SYSTEMS.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. CRANE MERCHANDISING SYSTEMS SHALL NOT BE RESPONSIBLE FOR CONSEQUENTIAL OR PUNITIVE DAMAGES. CRANE MER CHANDISING SYSTEMS neither assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said equipment or any part thereof.

Crane Merchandising Systems 673, 677, 675 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Intro duct ion

Basic S etup

GAIN ACCESS TO THE SUPERVISOR MODE

ENTER A NEW SUPERVISOR CODE

ENTER A FREEVEND CODE

ENTER A NEW DATA RECALL CODE

LOCK OR UNLOCK MODE OR PAYOUT KEYS

SET PRINTER OR DEX OPTIONS

SET DEX OPTIONS (DEX MODE ONLY)

SET TALKER MODE

SELECT DISPLAY LANGUAGE

SELECT COIN MECHANISM

Monetary Setup

SELECT BI LL VALIDATOR

INITIAL SETUP OF A NON-STANDARD BILL VALIDATOR

SELECT CARD READER

SELECT MONETARY OPTIONS

SET UP WINNER MODE

SET UP MUG DISCOUNT

Cup Configuration

SET THE MACHINE TYPE AND CONFIGURATION CODE (SUPERVISOR MODE ONLY)

DISABLE SELECTIONS IN THE MERCHANDISER

SET UP CUP SIZES

SET UP A HOT DRINK

Set up a Hot Drink

COLLECTING DRY PRODUCT GRAM THROWS

COLLECTING HOT WATER THROWS

VI EW OR SET THE HOT WATER TANK TEMPERATURE

SET UP LOW TEMPERATURE DISPE NSING

SET UP LOW POWER SETTINGS

SET THE BOW L RINSE TI ME

TURN SUREVEND™ ON OR OFF

SureVend Configur ation

OPTIONAL OR MANDATORY SUREVEND™

SET UP THE SUREVEND™ ANTI-JACKPOT TIMER

VIEW SOFTWARE VERSION

SET THE T IME OF DAY

Setup Time

SET MONTH, DATE, AND YEAR

SET DAYLIGHT SAVINGS OPTION

SET TIME-OF-DAY INHIBIT VENDING

SET TIME-OF-DAY FREE VENDING

SET TIME-OF-DAY DISCOUNT VENDING

TIME INTERVAL EDITING

SELECT A STANDBY MESSAGE

Messages

SELECT AN OUT-OF-SERVICE MESSAGE

SELECT A FREEVEND MESSAGE

EDIT CUSTOM MESSAGE

VIEW WATER TANK T EMPERATURE

Check the Setup

VIEW MACHINE TYPE/CONFIGURATION SETTING

VI EW CUP SIZES ASSIGNED TO S ELECTIONS

PAYOUT COINS

SET PRIC ES

VIEW NONRESETTABLE SALES AND VEND DATA

View Machine Data

VIEW DATA FOUR DIFFERENT WAYS

VI EW TOTAL PAI D SALES

VI EW TOTAL SA LES BY DRINK SIZE

VI EW TOTAL SA LES BY SELEC TION (BOTH CUP SIZES)

VIEW TOTAL SALES BY INDIVIDUAL SELECTION

VI EW TOTAL PAI D SALES BY P RICE LINE

VI EW TOTAL PAI D VENDS

VI EW TOTAL PAI D VENDS BY PRICE LINE

CLEAR ALL RESETTABLE DATA

CLEAR PAID SALES DATA ONLY

VIEW WINNERS

VIEW TIME DATA

VI EW MACHINE ID N UMBER

VIEW CUP RING CYCLES RELATED TO SUREVEND™

VIEW TIMES NO CUP W AS DETECTED AFTER A CUP RING CYCLED

VIEW HOME SWITCH USAGE RELATED TO SUREVEND™

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

Test the Machine

TEST DROP A CUP