Crane Merchandising Systems 480 User Manual

Refreshment Center Operator’s Guide Table of Contents

TABLE OF CONTENTS

Introduction................................................................................................................. 1

Power Requ irements ........... .......... .................... .......... ........... .......... .......... .......... .......... ....................... 3

Unpack t h e Mac h i n e ..... .......... .......... .......... .......... .......... ........... .......... .......... .......... .......... ................... 3

Controls and Indicators.......................................................................................................... .......... ..... 4

Turn the Merchandis er ON and OFF.......... .......... .......... ........... .......... .......... .......... .......... .......... ......... 6

Initial Set-Up................................................................................................................ 7

Moving the Merchandiser Through a Narrow Doorway .. ............................. .............. .............. ........... 7

Open the Re ar O u t l e t Diffuser................ .......... .......... ........... .......... .................... .......... .......... ............. 9

Position the Merchandiser .................................................................................................................... 9

Configure Machine for Dual Zone...................................................................................................... 10

Tray Set-Up................ ......... .......... ......... ......... .......... ......... .......... ......... .......... ......... .. 17

Place a Tray in the Loading Position............. ...... ........ ...... ... .... ...... ...... ........ ...... ...... ........ ...... ............ 1 7

Set up Trays to Vend Products ........................................................................................................... 18

Set Up A Tray To Vend Wide Products............................................................................................. 18

Remove a Snack or Candy Tray......................................................................................................... 19

Remove a Bottle Tray......................................................................................................................... 21

Remove an d In stall Column D ivi d ers......... .......... .......... ........... .................... .......... .......... .......... ....... 22

Operate a Tray Outside of the Machine.............................................................................................. 22

Replace a Motor with a Spiral Bearing............................................................................................... 23

Connect a n d D is c o n n ec t a Mo t o r H arness................ .......... ........... .......... .......... .......... .......... .. ........... 24

Remove an d In stall Spirals ........... .......... .......... .......... ........... .......... .......... .................... ..................... 25

Remove a Spiral Coupler............................................................................... .......... ............ ............... 26

Remove an d In stall a Spiral M otor........... .......... .......... ........... .......... .......... .......... .......... .......... ......... 27

Instal l a Ge a r.......... ........ ........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ........ ..................... . 28

Install a Spiral Coupler....................................................................................................................... 29

Move a Tray Up o r Down............. .................... .......... ........... .......... .......... .......... .......... .......... ........... 30

Instal l a Tr ay i n th e Me rchandise r .......... .......... .......... ........... .......... .................. .......... .......... .......... ... 31

Install and Remove a Product Spacer........................................................................ .......... ............... 32

Load the Merchandiser............................................................................................. 33

General Tray Loading:........................................................................................................................ 33

Special Considerations:.......................................................................................................... .......... ... 33

Spiral Wall Retainer Usage................................................................................................................. 34

Product Pusher Usage......................................................................................................................... 35

Config u re t h e Me r c h an d iser to vend “Lun ch Buckets”................... .......... .......... .......... .......... .......... . 35

Configure the Merchandiser for Vending "Top Shelf"....................................................................... 36

Return the Trays to the Vending Position............................. .... .......... ............ .......... ............ .............. 37

Instal l a n d Set P ri c e Labels........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ........ .................. 38

SureVend™................................................................................................................ 41

Health Control........................................................................................................... 42

Final Installation ....................................................................................................... 44

Level th e Merchan d i se r ............. ........ ........ ........ ........ ........ ............... ........ ........ ........ ........ ............. ..... 44

Install the Base Plate........................................................................................................................... 45

Install the Lock Cylinder.................................................................................................................... 46

December 2004 i 4800006

Table of Co ntents Refr eshment Cent er Operat or’s

Install the Optional Cash Box Lock............................................................................................... ..... 46

Set Up the Coin Mechanism ............................................................................................................... 47

Load the Coin Mechanism.................................................................................................................. 47

Operat i o n a l Readiness Check.......... ........ .............. ........ ........ ....... ........ ........ ........ .............. ................ 4 8

Spiral In d e x i n g P ro c edure (One Spi ral, One Moto r) .............. ........... .......... .......... .......... .......... ......... 48

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)......................................................... 49

Test the Bill Validator................................................................................... .......... .......... ........... ....... 49

Programmi ng Intro............... ......... .......... ......... ......... .......... ......... .......... ......... ......... 50

The Displays ........................................................................................................................ ............ ... 50

The Func t i o n Keys........ .......... .......... .......... .......... .......... .......... ........... .......... .......... .......... ................. 51

Other Keys............................................................................................................................. .......... ... 51

Contro l Pa n e l Swi t c h es Explained............ .......... .................... ........... .......... .......... .......... .......... ......... 52

Programming Flow Charts.................................................................................................................. 53

Programmi n g Procedures..... ......... .......... ......... ......... .......... ......... ................... ......... 55

Enter a New Supervisor Code ............................................................................................................ 55

Enter a Freevend Cod e ............ ........ ........ ........ ........ ........ ........ ............... ........ ........ ........ ....................55

Lock Or Unlock Mode Or Payout Keys ........................................................................... ............ ..... 56

Turn Talker Mode On or Off ............................................................................................................. 56

Set DEX O p t i o n s .......... ........ ........ ........ ........ ........ ........ ........ ....... ........ .............. ........ ........ ................57

Select Display Language ................................................................................................................... 58

Selec t Co i n Mechanism .......... ........ .............. ........ ........ ........ ....... ........ ........ ........ ........ ........ .. ............58

Select Card Reader and Options ........................................................................................................ 60

Set Temp e r a t u re ................ ........ ........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ..................64

Enabl e o r D i sa b l e Trays .......... ........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ....................65

Set SureVendUp the SureVend Anti-Jackpot Feature.................................................... .................. 66

Set fir st i n - fi rst out(fifo) mode .............. ........ ........ ........ ........ ....... ................ ........ ........ ....................68

Show the Temperature in Standby Mode .......................................................................................... 69

View Sur ev e n d S o ftware versi o n ................... .......... .......... ........... .......... .......... .......... ....................... 70

View Software Version ...................................................................................................................... 70

Set the Date ........................................................................................................................................ 71

Set Daylight Savings Option .............................................................................................................. 71

Set Time-Of-Day Free Vending .........................................................................................................72

Set Time-Of-Day Discount Vending ................................................................................................. 72

Time Interval Editing .........................................................................................................................72

Select a Standby Message .................................................................................................................. 74

Select a Freevend Message ................................................................................................................ 75

Set Prices ............................................................................................................................................ 78

View Sales Data Three Different Ways ............................................................................................. 79

View Card Reader Paid Sales ............................................................................................................ 79

View Total Paid Vends ...................................................................................................................... 80

Clear All Re settable Da t a .......... .......... .......... .......... .......... ........... .......... .......... .......... ....................... 80

View Amount In Coin Box ...... .......................................................................................................... 81

View Amount In Validator ................................................................................................................ 81

View Discount Sales By Time Interval ............................................................................................. 82

View Free Vends ............ ........ ........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ....................82

View Time Data......................................................................................................................... ........ 83

View To tal Unpaid V ends .................. ........ ........ ........ ........ ....... ........ ........ ........ ........ ........ ................85

4800006 ii December 2004

Refreshment Center Operator’s Guide Table of Contents

View Number Of Test Vend s ............ .......... .......... .......... ........... .......... .......... .......... .......... ............... 85

View Mach i n e ID Number .. .......... .......... .................... ........... .......... .......... .......... .......... .......... ......... 85

Test the Motors .................................................................................................................................. 87

Download Data To A PDCD ............................................................................................................. 90

Set Free v end Opti o n s .................. ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ........ ................ 90

December 2004 iii 4800006

Table of Co ntents Refr eshment Cent er Operat or’s

4800006 iv December 2004

Refreshment Center Oper ators’ Guide Introduction

Section 1: Introduction

Exterior View

December 2004 1 4800006

Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Interior View

4800006 2 December 2004

Refreshment Center Oper ators’ Guide Introduction

Power Requirements

The merchandiser is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle used for this merchandiser must be properly polarized, grounded, and of the correct voltage. Operating the merchandiser from a source of low voltage will VOID YOUR WARRANTY. Each merchandiser should have its own electrical circuit and that circuit should be prote cted with a circuit breake r or fuse conforming to local regulations.

1. Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120 volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.

2. Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND terminals of the wall recept acle. The voltm eter should indicate 110-130 volts AC for 120 volt, 60 Hz locations, or 220- 240 volts AC for 230 volt, 50 Hz locations.

3. Noise Potential Check - Place the test leads of a voltmeter across the NEUTRAL and GROUND terminals of the wall receptacle. The meter should indicate 0 volts AC. A measurement grea ter than 1.5 - 2.0 volts AC could result in problems for the merchandiser's electronic circuitry caused by electrical noise.

Any deviation from these requirements could result in unreliable performance from your merchandiser.

Unpack the Machine

Remove all packing materials from the interior of the machine. Keep all documents; warranty cards, etc. Set aside the base plate kit (if present).

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Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Controls and Indicators

DOOR SWITCH. When the cabinet door is open, this switch turns off the compressor and

evaporator fan. INTERLOCK SWITCH. (230 volt models only) Turns off the glass heater and display lights

when the cabinet door is open. Pull the switch out to restore high voltage for maintenance.

LOW VOLTAGE SWITCH. Tells the controller software the main door is open or closed. MESSAGE DISPLAY. This is how the merchandi ser com mun icates wi th the out side wor ld .

Customers can se e messag es about how much money t hey have put into the merchandise r . The message display also tell s custome rs when a selection is sold out and when vend ing i s free, inhibited, or discounted. The message display shows you what you are doing when you program the merchandiser, and can show you what is wrong if there is a failure.

FREE VEND KEYSWITCH (OPTIONAL). This allows someone (other than maintenance personnel) to set the merchandiser to free vend without opening the door.

SELECTION KEYPAD. The customer uses this keypad to make selections. Maintenance people may use this keypad during programming.

COIN RETURN BUTTON. Returns any coins paid into the merchandiser prior to a vend. BILL ACCEPTOR (OPTIONAL). Accepts bills of various denominations, depending upon

the type of bill validator, and how the machine is configured. SERVICE KEYPAD. The service keypad is located at the top of the monetary panel. It

gives service personnel the means to program, retrieve data from, and view diagnostic information about, the merchandiser.

4800006 4 December 2004

Refreshment Center Oper ators’ Guide Introduction

1 E

U.S. / CANADA POWER CONTROL PANEL

MAIN CONTROLLER PCB DISPLAY. This display consists of two light emitting diodes (LED) mounted on the controller PCB.

POWER O N (LED 1)

HEARTBEAT (LED 2)

"CAUTION - Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries according to the manufacturer's instructions."

When lit, this red LED indicates electrical power is applied to the controller PCB.

When flashing, this red LED indicates that the controller PCB is active, and th e s oftw are is operating .

NORMAL CONDITIONS:

When the merchandiser is operating normally, you should see a steady red POWER ON indicator and a flashing red HEARTBEAT indicator. Contact a service representative if any other condition exists.

TOP

Back Side of U.S./Canada Power Panel.

circuit board mounted on the rear of the power panel is a DC power supply for the coin mechanism. A fuse protects the board circuitry in the event of a coin mechanism solenoid failure. If the coin mechanism is not working, check this fuse. If the fuse is blown, a bad coin mechanism solenoid c ould be at fault.

The

DC POWER

SUPPLY PCB

OR 110V COIN MECH

BACK SIDE

AGC

FUS

1 AM

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Introdu cti on Refres hm en t Cen te r Op er ato rs’ Gu ide

Turn the Merchandi s e r ON and OFF

LABEL

MAIN

OFF

POWER

SWITCH

LOW VOLTAGE

CIRCUIT BREAKER

626p0040

LABEL

US / CANADA POWER PANEL INTERNATIONAL POWER PANEL

MAIN

POWER

SWITCH

ELECTRONICS

BREAKER

626P0005

• Power to the merchandiser is con trolled by the mai n power switch, loca ted on the power panel.

• The power panel is on the right side of the merchandiser, behind the monetary panel.

WARNING

Lethal voltages are present. Unplug the merchandiser before you perform any of the following tasks:

• Change a fuse

• Change the fluorescent lamp

• Change the lamp starter

• Connect or disco nnect a ha rness (excep t a moto r harness when the tray has bee n removed)

Failure to do so may result in personal injury.

4800006 6 December 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Section 2: Initial Set-Up

Moving the Merchandiser Through a Narrow Doorway

NOTE

If necessary, this merchandiser can be moved through an opening as narrow as 30

inches by removing panels at the top and bottom of the cabinet.

Remove the Bottom and Top Panels:

1. Remove the screws that secure the top and bottom knock-out panels to the cabinet.

2. Lift panels upward to remove them from the cabinet.

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Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Move the Merchandiser through the Opening:

1. Open the cabinet door and place it square with the left side of the cabinet.

2. Carefully walk the merchandiser through the opening.

Reassemble the Merchandiser:

1. Replace the upper and lower panels.

4800006 8 December 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Open the Rear Outlet Diffuser

The rear outlet diffuser vents warm air up and out of the back of the merchandiser, away from the air inlet ( on the botto m of the cab i net). It is shi pp ed in th e closed posi tion and must be opened before the merchandiser is put into service.

1. Remove the two screws holding the upper corners of the diffuser against the back of the cabinet. Notice the two unu sed screw hol es at the corners.

NOTE:

Wear protective gloves when

bending diffuser to prevent

injury.

2. Pull the top of the diffuser away from the cabinet, then bend the diffuser so that the unused screw holes align with the holes in the cabinet.

3. Use the two screws removed in step one to affix the diffuser to the cabinet in its new “open” position.

CAUTION

The merchandiser will no t fun c tion properly if the Rear Outlet Dif fuser is not open!

Position the Merchandiser

Move the merchandiser to its approximate position. There are certain procedures you need to perform before it is in its permanent location. Plug in your merchandiser and turn the power switch to ON.

• You can position this merchandiser anywhere in a bank of machines. It can even be placed on an end flush against a side wall.

• The merchandiser should be placed at least four inches away from the back wall (six inches if rear dif fuser is not inst alled). This will provide adequ ate air circula tion for the refrigeration unit. This will provide adequate air circulation for the refrigeration unit.

• The merchandiser will operate more efficiently when placed in a shaded location.

• There should be enough room in front of the merchandiser for the door to move freely.

CAUTION

This machine is only rated for installation at an indoor location.

December 2004 9 4800006

Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Configure Machine for Dual Zone

To configure your machine for dual zon e you must f irst know what du ct system your mach ine has. There are two dif ferent duct systems. Th ere is a version 1 duct system which uses a tall air supply panel (as shown in figure 1 and 2). This air supply panel will extend all the way to the top of the mach ine. V ersion 2 d uct system which uses a sho rt air supply p anel (as shown in figure 3) will only extend about half way up the machine.

Both duct systems have two different configurations for the dual zone option. There is a two tray configuration and a three tray configuration.

If you have a version 1 duct system and you are configuring your machine for a two tray configuration: (See Figure , “Figure 1,” on page 11)

If you have a version 1 duct system and you are configuring your machine for a three tray configuration: (See Figure , “Figure 2,” on page 13)

If you have a ver sion 2 duct system and you are config uring your ma chine f or a two tray or a three tray configuration: (See Figure , “Figure 3,” on page 15)

Note:

If you are not using dual zone in the merchandiser then you must remove the

barrier, foam boards, air deflector, and the air plate.

The temperature sensor will be mounted on the top left hand

side of the cabinet.

4800006 10 December 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Set machine for two tray configuration version 1:

FIGURE 1

December 2004 1 1 4800006

Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Version 1 duct system two tray configuration

(See Figure , “Figure 1,” on page 11)

1. You must first remove all trays from your merchandiser.

2. Remove the right tray rail guide for tray A shelf.

3. Remove the tray rail board and the tray shield from the second tray guide rail in the machine.

4. Re-attached the tray shield to the second tray rail.

5. Mount the tray rail board and the to the right side of the barriers mounting rail standoffs.

6. Remove the temperature sensor bracket mounted to the left hand side of the cabinet. Do not unplug the sensor, let it hang down the left hand side of the cabinets wall.

7. Position the barrier inside the cabinet just below the second trays rails. Make sure that the third tray rail connector plug is left underneath the barrier. You will need to remove the left hand side tray rails underneath the barrier in order to position the barrier.

8. Mount the barriers mounting rails to the sides of the machine using one screw for each rail.

9. Move the barrier to the back right corner of the cabinet leaving a gap on the left hand side of the barrier.

10. Place the 1/2” by 1/2” piece of foam tape on the left side of the cabinet in between the barrier and the cabinet where you have left the gap.

11. Place the large foam board at the upper right side of the air supply panel.

12. Place the small foam board next to the large foam. Make sure that the small boad is at the bottom of the large board.

13. Bend the flanges on the air supply panel to hold the foam boards in place.

14. Mount the air plate directly under the barrier on the right side of the air supply panel.

15. Mount the air deflector in front of the ai r plate unde r the barr i er. (The opening should be facing you.)

16. Re-mount all tray rails and re-connect all rail connections.

17. Replace all s nack an d can dy tr ays. You may have to adj ust t he tr ay r ails und erne ath th e barrier to provide adequate spacing for your trays.

18. Re-mout the temperature probe underneath the barrier in the holes provided on the left inside wall of the cabinet.

4800006 12 December 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Set the machine for three tray configuration version 1:

Note:

If you are using a three tray conf igurat ion you will not use the a ir deflecto r and

the air plate.

FIGURE 2

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Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Version 1 Duct system three tray configuration

(See Figure , “Figure 2,” on page 13)

1. You must first remove all trays from your merchandiser.

2. Remove the right two tray rail guides for tray A and B shelf.

3. Remove the tray rail board and the tray shield from the third tray guide rail in the machine.

4. Re-attached the tray shield to the third tray rail.

5. Mount the tray rail board and to the right side of the barriers mounting rail standoffs.

6. Remove the temperature sensor bracket mounted to the left hand side of the cabinet. Do not unplug the sensor, let it hang down the left hand side of the cabinets wall.

7. Position the barrier inside the cabinet just below the third trays rails. Make sure that the fourth tray rail connector plug is left underneath the barrier. You will need to remove the left hand side tray rails underneath the barrier in order to position the barrier.

8. Mount the barriers mounting rails to the sides of the machine using one screw for each rail.

9. Move the barrier to the back right corner of the cabinet leaving a gap on the left hand side of the barrier.

10. Place the 1/2” by 1/2” piece of foam tape on the left side of the cabinet in between the barrier and the cabinet where you have left the gap.

11. Place the large foam board at the upper right side of the air supply panel.

12. Place the small foam board directly underneath the large foam.

13. Bend the flanges on the air supply panel to hold the foam boards in place.

14. Re-mount all tray rails and re-connect all rail connections.

15. Replace all s nack an d can dy tr ays. You may have to adj ust t he tr ay r ails und erne ath th e barrier to provide adequate spacing for your trays.

16. Re-mout the temperature probe underneath the barrier in the holes provided on the left inside wall of the cabinet.

4800006 14 December 2004

Refr eshment Center Operators’ Guide Initi al Set-Up

Set the machine for a two or three tray configuration version 2:

FIGURE 3

December 2004 15 4800006

Initial Set-Up Refreshmen t Cen te r Oper ato rs’ Gu ide

Version 2 Duct System

(See Figure , “Figure 3,” on page 15)

1. You must first remove all trays from your merchandiser.

2. Remove the right tray rail guide for tray A shelf.

3. For steps 4-8 substitute third tray for second tray if configuring machine for three tray configuration.

4. Remove the tray rail board and the tray shield from the second tray guide rail in the machine.

5. Re-attached the tray shield to the second tray rail.

6. Mount the tray rail board to the right side of the barriers mounting rail standoffs.

7. Remove the temperature sensor bracket mounted to the left hand side of the cabinet. Do not unplug the sensor, let it hang down the left hand side of the cabinets wall.

8. Position the barrier inside the cabinet just below the second trays rails. Make sure that the third tray rail connector plug is left underneath the barrier. You will need to remove the left hand side tray rails underneath the barrier in order to position the barrier.

9. Mount the barriers mounting rails to the sides of the machine using one screw for each rail.

10. Move the barrier to the back right corner of the cabinet leaving a gap on the left hand side of the barrier.

11. Place the 1/2” by 1/2” piece of foam rope on the left side of the cabinet in between the barrier and the cabinet where you have left the gap.

12. Re-mount all tray rails and re-connect all rail connections.

13. Replace all s nack an d can dy tr ays. You may have to adj ust t he tr ay r ails und erne ath th e barrier to provide adequate spacing for your trays.

14. Re-mout the temperature probe underneath the barrier in the holes provided on the left inside wall of the cabinet.

4800006 16 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Section 3: Tray Set-Up

Place a Tray in the Loading Position

1. Place both hands on the tray as shown.

2. Push down on the tray latches with your thumbs. 3a. Bottle Trays: Pull the tray toward you until the slides are fully extended. The bottle tray

can now be loaded--bottle trays do not tilt like snack and candy trays.

3b. Snack and Candy Trays: Pull the tray toward you until you hear and feel the rear tray

rollers drop into a cut-out in the top of the guide rail.

TRAY

LATCH

PULL

TRAY

LATCH

157P0011

4. Continue pulling the tray forward for another inch. You will then be able to tilt the tray downward into the loading position as shown.The candy or snack tray is now ready for loading.

SNACK OR CANDY TRAY IN THE LOADING POSITION

NOTE

When the cabinet door is not fully open, the bottom tray will rest on the delivery pan

assembly. Handle the tray with care to avoid scratching the delivery pan assembly.

December 2004 17 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

Set up Trays to Vend Products

These instructions will guide you thr ough setting up yo ur trays for vending. You will be asked to determine if your tray can physically hold the products you intend to vend. If not, you will be directed to other procedures which will help you get them set u p. F ollow these nine step s for each tray in your machine:

1. Make sure the tray is in the loading position.

2. Is the column wide enough for the intended product? If so, proceed to the next step. Otherwise, set up your tray to ven d wid er pr oduct s (se e below, this page). When you're done, return to step 3 in this procedure.

3. Will the products fit between the spiral turns? If so, proceed to the next step. Otherwise, change the spiral.

4. Will the product pass u nder the tr ay immediatel y above? If so, pro ceed to the next step. Otherwise, reposition the tray and guides.

5. Will the product touch products on either side? If not, proceed to the next step. Otherwise, instal l a product spacer.

6. Load products in the tray.

7. Return the tray to the vending position.

8. Install the price rolls.

9. Install the selection ID numbers.

Set Up A Tray To Vend Wide Products

The following steps will help you configure your tray to vend wide products. When you are done with the entire wide product steps, return to the set-up procedures above.

NOTE:

Does not apply to bottle trays - they cannot be reconfigure.

1. Remove the tray from the merchandiser and place it on a flat surface.

2. Based on the size of the product you want to vend, decide how many spiral positions it will occupy. Please remember that the left most spiral in the group must have an even ID number (0, 2, 4, etc.) For example, if a product is three spirals wide, the le ft spiral will be ID number 0, and the r ight sp iral will be ID nu mber 2. Be care ful how wide you set u p for, because some wide products could get hung up in the delivery door.

3. Remove the column dividers inside the group. In the example of three spiral positions, you would be removing the dividers between spiral ID numbers 0 and 1, and 1 and 2.

4. If your group onl y c onsists of 2 spirals, replace th e r ight m ost m otor with a sp i ral b earin g and gear, and install a gear on the left most motor. Skip to step 8.

5. Remove all spirals in the group except the left most spiral.

4800006 18 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

6. Do one of the following: a. If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from

all motors in the gr oup exce pt the l ef t m ost one . To the right mo st moto r, connect the harness from the motor immediately to its left.

b. If your group has an EVEN number of spirals (4, 6, etc.) remove the harnesses from

all motors inside the group (leave the har nesses connected to the left most an d right most motors).

7. Install a spiral at the right most position in your group. Make sure it has the same product capacity and is opposite to the one in the left most position.

8. Return the tray to the merchandiser.

9. Electronically couple the motors as needed (see "Couple/Uncouple Tray Motors" on page 67).

10. Return to step 3 in the "Set up Trays to Vend Products" on page 18.

Stu dy thi s proc edur e before you install a tr ay for the first ti me; while yo u ar e ho ld ing th e tr ay you will not be able to see this area.

Remove a Snack or Candy Tray

1. Remove all product from the tray.

2. Push down on the tray latches with your thumbs.

3. Pull the tray toward you until you hear and feel the rear tray rollers drop into a cut-out in the top of the guide rail.

TRAY

LATCH

PULL

TRAY

LATCH

TRAY

LATCH

TRAY

GUIDE

RAIL

December 2004 19 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

CUT-OUT

REAR OF

RAIL

4. Unplug the tray wiring harness from the PC board mounted on the tray guide rail IMMEDIATELY ABOVE the tray you are removing.

PC BOARD

ATTACHED TO

TRAY GUIDE

TRAY GUIDE RAIL

5. Lift up on the tray and slide it toward the

REAR OF TRAY

back. No more than an inch should be needed

6. The tab near the back of the tray should align with the cut- out in the top of the g ui de ra il as shown.

TRAY

ROLLER

TRAY

GUIDE

RAIL

157P0026

7. Lift the tray clear of the guide rail and out of the merchandiser.

CAUTION

When the cabinet door is not fully open, use extra

care in removing the bottom tray. Failure to do

so may result in damage to the tray or to

the delivery pan assembly.

TAB

(ON TRAY)

TRAY

TRAY GUID

4800006 20 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Remove a Bottle Tray

1. Remove all product from the tray.

2. Push down on the tray latches with your thumbs and slide out the tray as far as it will go.

3. Unplug the tray wiring harness from the PC board mounted on the tray guide rail IMMEDIATELY ABOVE the tray you are removing.

4. Locate a small lever on each s ide of the tray, where it attaches to the slide. The lef t lever will be up, the right will be down. Press down on the left lever and up on the right lever.

5. Pull the tray towards you, off of the slides.

6. Replace the tray by performing the above steps in reverse order.

NOTE:

It is much easier to replace a bottle tray if you have assistance lining up the

tray rails and slides.

December 2004 21 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

DIVIDER

Remove and Install Column Dividers

Note: Not applicable to bottle trays.

1. Push the column divider toward the back of the tray - .

2. Lift the column divider clear of the tray -

3. Install the column divider i n the reverse order of removal.

Operate a Tray Outside of the Machine

COLUMN

Use tray harness extension (P/N

1709018) a vailable from your Nationa l Vendors Parts department (1-800621-7278). The extension will enable you to remove the tray from the machine and still operate the motors and spirals. Connect it as shown below:

4800006 22 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

SPIRAL

Replace a Motor with a Spiral Bearing

Remove A Motor:

1. Disconnect the harness from the motor. (See "Connect and Disconnect a Motor Harness" on page 24).

2. Remove the spiral. (See "Remove and Install Spirals" on page 25).

3. Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 26).

4. Remove the motor. (See "Remove and Install a Sp iral Motor" on page 27).

5. Install A Spiral Bearing: a. Put the gear into position in this set-up as shown.

BEARING

BACKWALL

OF TRAY

GEAR

SPIRAL

COUPLE

b. Install the spiral coupler. (See "Install a Gear" on page 28).

December 2004 23 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

Connect and Disconnect a Motor Harness

CAUTION

To avoid breaking the motor ci rcuit bo ard, hol d the hea der on the circuit bo ard

whenever connecting or disconnecting a motor harness.

Disconnect a Motor Harness:

1. Pull the harness connector away from the circuit board as shown.

2. Tuck the unused part of the harness out of the way in the trough at the back of the tray.

Connect a Motor Harness:

1. Locate the harness connector for the appropriate tray position.

2. Push the harness connector over the header pins on the motor circuit board as shown.

4800006 24 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Remove and Install Spirals

• All spirals are the same diameter

• There are two kinds of spirals

Counter Clockwise (left-hand) Clockwise (right-hand)

SNACK AND CANDY TRAY SPIRAL OPTIONS

COUNTER CLOCKWISE

(LEFT HAND)

SPIRAL COUNT

6 PURPLE 1477103 1477102 1477105 1477104 1477107 8 BLACK 1677247 1677190 1677248 1677189 1477073

9 GRAY 1477152 1477153 1477149 1477150 1477155 11 BLUE 1477023 1477024 1477026 1477027 1457061 13 YELLOW 1477029 1477030 1477032 1477033 1457062 15 RED 1477035 1477036 1477038 1477039 1457063 17 BROWN 1477101 1477100 1477099 1477098 1477106 20 WHITE 1477041 1477042 1477044 1477045 1457064 25 GRE EN 1477047 1477048 1477050 1477051 1457065 30 BLACK 1477053 1477054 1477056 1477057 1477073 38 ORANGE 1477059 1477060 1477062 1477063 1467137

RETAINER

COLOR ASSEMBLY SPIRAL ASSEMBLY SPIRAL RETAINER

CLOCKWISE

(RIGHT HAND)

NOTE

Bottle trays use a 3.25” diameter spiral.

BOTTLE TRAY SPIRAL OPTION

SPIRAL COUNT

6 DARK GREEN 7807011 7807003 44 07822 7 RED 78070 15 7807016 1457063

December 2004 25 4800006

RETAINER

COLOR ASSEMBLY SPIRAL RETAINER

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

LIFT

To Remove a Spiral:

1. Pull forward on the retaining clip and remove the end of the spiral from the spiral coupler as shown.

2. Remove the spiral from the tray.

SPIRAL

To Install a Spiral:

1. Pull the bottom of the retaining clip toward the front of the spiral.

COUPLER

PULL

2. Lower the spiral into the tray column and insert the end of the spiral into the spiral coupler as shown.

SPIRAL

RETAINING

CLIP

3. Release the retaining clip.

Choose a Clockwise or Counterclockwise Spiral

1. The type of spiral used is determined by the column position it will occupy in the tray.

2. Refer to the figure below to find the correct spiral type.

A1 A2

A5 A6

A8 A9A0

Note: Bottle spirals are all clockwise.

Remove a Spiral Coupler

1. Pinch together the prongs on the end of the spiral coupler as shown.

2. Pull the coupler forward (in the direction of the arrow as shown)

SPIRAL

PRONGS

4800006 26 December 2004

COUPLER

PULL

Refr eshment Center Operators’ Guide Tray Set-Up

SPIRAL

Remove and Install a Spiral Motor

Remove a Spiral Motor:

NOTE

Some steps may already be completed

1. Remove the tray. (See "Remove a Snack or Candy Tray" on page 19).

2. Disconnect the motor harness. (See "Connect and Disconnect a Motor Harness" on page 24).

3. Remove the spiral. (See "Remove and Install Spirals" on page 25).

4. Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 26).

5. Lift the motor clear of the tray.

MOTOR

BACKWALL

OF TRAY

GEAR

SPIRAL

COUPLE

6. Return the tray to the merchandiser. (See "Install a Tray in the

Merchandiser" on page 31).

Install a Spiral Motor:

1. Remove the tray. (See "Remove a Snack or Candy Tray" on page 19).

2. Place the motor in the correct position at the rear of the tray as shown.

3. Place a gear in position if required by this set-up.

4. Install a spiral coupler in the proper orientation. (See "Install a Gear" on page 28).

5. Connect the motor harness. (See "Connect and Disconnect a Motor Harness" on page 24).

December 2004 27 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

BACK WALL

ORIENTATION 1 ORIENTATION 2

Install a Gear

Use a Gear when:

• Gears are used to mechanically couple the spirals together.

• This happens whenever you have two spirals and only one motor for vending a selection.

Position the Gear

• Place the gear in between the back of the tray and the spiral coupler.

• There are two possible orientations for the gear:

OF TRAY

GEAR

• There are two rules to follow when orienting gears:

RULE 1 The gears for selections next to each other cannot use the same

orientation.

RULE 2 All gears for a single selection must use the same orientation.

4800006 28 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

SPIRAL

AS VIEWED FROM FRONT OF TRAY

ONE POSITION

SPIRAL

Install a Spiral Coupler

1. Place the gear in position if one is required for this set-up.

When Used with a Motor:

2. Hold the motor in place and push the spiral coupler throu gh the motor gear box until it clicks into position. Be sure the spiral couplers are oriented as shown below.

NOTE

The motor output shaft opening contains eight facets to allow the spiral coupler to be installed in any one of eight positions.

FRONT VIEW OF

MOTOR OUTPUT SHAFT

MOTOR

Spiral Coupler Orientation

COUPLER

OUNTERCLOCKWISE

FROM VERTICAL

LEFT SPIRAL

COUPLER

When Used with a Coupler Bearing:

3. Hold the coupler beari ng in place and push the spiral coupler through the bearing until the coupler clicks into position. Be sure the coupler is in the proper orientation as shown.

CLOCKWISE

FROM VERTICA

RIGHT SPIRAL

COUPLER

SPIRAL

EARING

December 2004 29 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

Move a Tray Up or Down

This merchandiser can be adjusted to vend taller products. Follow the guidelines below:

• Keep in mind that when you increase the product height available to a tray by

lowering it, you will be decreasing the product height available to the tray below.

• If a tray is in the l owest position, the tray below it should no t be in the hi gh est po sition.

• If a tray is in the highest position, the tray above should not be in the lowest position.

• Y o u may nee d to experi ment with various tra y position s to get the best resul ts fo r your

products.

CAUTION

The trays in should not be positioned over an open air discharge vent.

NOTE

Tray movement is limited because the tray harness will limit the amount of

travel available to the tray guide rails.

Proceed as follows:

1. Remove the tray from the merchan diser . (See

"Remove a Snack or Candy Tray" on page

19).

REAR GUIDE MOUNTING CHANNEL

2. Remove the screw th at secures the right tray guide rail to the front guide mounting

PC BOARD

FRONT GUIDE

MOUNTING CHANNEL

channel as shown.

3. Tap up on the guide r ail

CHANNEL

SLOT

and unseat the guide rail tabs from the channel slots.

4. Pull the gu ide r ail awa y from the front and rear

TRAY

GUIDE

RAIL

guide mounting channels.

SCREW

5. Move the guide rail to the desired position.

6. Insert the guide rail tabs into the mounting channel slots as shown.

7. Tap down on the guide rail to seat the tabs in the channel slots.

8. Replace the screw that secures the guide rail to the front guide mounting channel.

9. Repeat steps 2 through 8 for the left guide rail.

10. Return the tray to the merchandiser. (See "Install a Tray in the Merchandiser" on page 31).

1 1. Load products into the trays, and perform test vends. Make sure the trays don't interfere

with the products you are vending, and that all products vend properly.

4800006 30 December 2004

Refr eshment Center Operators’ Guide Tray Set-Up

Install a Tray in the Merchandiser

• Study this procedure before you install a tray for the first time; while you are holding the tray you will not be able to see this area. Proceed as follows:

1. Insert the tray so that the tray rollers pass over the tray guide rollers.

REAR OF

TRAY

GUIDE

5. Hold the tray up while pushing it toward the rear. Stop when the tab on the tray aligns with the opening in the tray guide.

CUT-OUT

TRAY

ROLLER

FRONT OF

RAIL

157P0024

2. Bring the tray rol ler to r est on the tr ay guide.

REAR OF TRAY

TRAY

ROLLER

TRAY

GUIDE

RAIL

157P0026

157P0012

TAB

6. Lower the tray until it rests on the tray guide roller. Push the tray in all the way.

7. The tray latch will fall into the locking position.

CUT-OUT

REAR OF

TRAY

3. Tilt the tray upward.

4. Connect the tray wiring harness to the PC board mounted to the guide rail JUST ABOVE the tray you are

TAB

(ON TRAY)

157P0025

TRAY GUIDE

RAIL

installing.

NOTE:

Does not apply to bottle trays.

December 2004 31 4800006

Tray Set-U p Refres hm en t Cen te r Op erato r s’ Gu ide

PRODUCT

DIVIDER

Install and Remove a Product Spacer

Install a Product Spacer

The product spacer will keep a tall, narrow product upright.

Shown at right are spacers and column dividers on both deep and shallow trays. Insert the product spa cer onto the column divider as shown.

Adjust a Product Spacer

With product loaded in the tray , ro tate the p roduct space r up or down to keep the product upright as shown.

OUNTING

PINS

SPACER

MOUNTIN

PINS

COLUMN

Remove a Product Spacer

Pull the product spacer mounting pins from the column divider.

4800006 32 December 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

Section 4: Load the Merchandiser

The color of the spiral coupler (the little plastic tab attached to the rear of the spiral will tell you how many products will fit in the spiral. (See table below).

NOTE

Another way to determine spiral capacity is to count the spaces in the spiral!

SPIRAL CAPACITY COLOR CODES

SPIRAL

CAPACITY

6Purple 8 Black 20 White

11 Blue 30 Black 13 Yellow 38 Orange 15 Red

SPIRAL COUPLER

COLOR

Gray 25 Green

SPIRAL

CAPACITY

SPIRAL COUPLER

COLOR

Brown

General Tray Loading:

• See "Product Pusher Usage" on page 35 for spirals with capacity of 11, 13, or 15.

• See "S pi ral Wall Retainer Usage" on p age 34 for spira ls with cap aci ty of 20 , 25, 3 0, or 38.

• Begin loading pr oduct s a t th e fr ont o f the tr ay an d w ork towar d t he b ack. Posit ion th e product so the package rests on the tray. DO NOT force a product into a spiral.

• If the fit is too tight or too loose, change the spiral size. (See "Remove and Install Spirals" on page 25).

• Be sure there are no empty positions between products in each spiral.

Special Considerations:

Bagged Products Position package upright, then push the tops slightly toward the rear of

the tray. Also, (see "Product Pusher Usage" on page 35).

Thin Packages Position the package upright.

Also, (see "Spiral Wall Retainer Usage" on page 34).

KitKat The two right-most columns of the cand y tray are design ed to accept the

KitKat candy bar.

December 2004 33 4800006

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

SPIRAL

ORIENTATION A

DIVIDER

ORIENTATION B

Spiral Wall Retainer Usage

A spiral wall retainer serves to compress the spiral and make it act like a spring to more forcefully eject a product. D o so me te st vend s and u se a sp iral wal l r et ainer when a prod uct does not readily leave the spiral.

• Use a spiral wall retainer in the following cases:

• The spiral has a capacity of 20, 25, 30, or 38.

• The product is thin.

• The product is on a candy tray.

• The spiral wall reta iner can also be used with other spirals and types of products.

• The spiral wall retainer is installed near the front of the column divider.

• There are two ways to install the spiral wall retainer.

RETAINER

ORIENTATION

WALL

ETAINER

0 and 1 1 and 2

COLUMN

DIVIDER

BETWEEN

THESE

POSITIONS

2 and 3 3 and 4 4 and 5 5 and 6 6 and 7 7 and 8 8 and 9

• To install a spiral wall retainer, insert the retainer in the square slot near the front of the column divider.

• The spiral wall retainer must be removed in two cases:

• A KitKat bar loaded into either of the two right hand positions of a tray will not

clear the retainer on the column divider between the two positions.

• A product pusher will catch on

a retainer in ORIENTATION A.

4800006 34 December 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

AS VIEWED FROM FRONT OF TRAY

ONE POSITION

Product Pusher Usage

The product pusher will give the top of a product an extra tilt to help it fall into the delivery pan.

PRODUC

PUSHER

Use a product pusher in the following cases:

• The spiral has a capacity of 15, 13, or 11.

• The package is non-rigid like bagged peanuts

The product pusher can also be used with other spiral and types of products.

A bag of product pushers has been shipped with the merchandiser. Additional product pushers are available from the National Vendors' parts department (800-621-7278). To use a product pusher, snap it on the spiral as shown. You can adjust the product pusher by moving it around on the spiral to achieve the best vending results.

Confi g ur e t h e Merchandiser to vend

OUNTERCLOCKWISE

FROM VERTICAL

CLOCKWISE

FROM VERTICA

“Lunch Buckets”

Because of the weight and shape of the package, National Vendors recommends that this product be vended only from the bottom tray.

To vend this product, two adjacent positions must be coupled together.

The left spiral coupler should be installed one position counterclockwise from the vertical position.

FOOD SELECTIONS

LOADED IN SPIRALS

The right spiral couple r should be installed one position clockwise from the vertical position.

Replace the current spirals with six-count spirals. These are available from the National Vendors parts department. (See "Remove and Install Spirals" on page 25). A pad can be installed in the bottom of the delivery pan to qui et and cushion product delivery. This part is available from the National Vendors parts

157P0039

department. Load "Lunch Bucket" products as shown at left.

LEFT SPIRAL

COUPLER

RIGHT SPIRAL

COUPLER

December 2004 35 4800006

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

TOP SHELF

Configure the Merchandiser for Vending "Top Shelf"

National Vendors recommends that this product be vended from a candy tray.

1. Move the tray so the package can be loaded standing on its left or right edge. ( See "Move a Tray Up or Down" on page 30).

2. The following steps must be completed for three adjacent positions on the tray:

NOTE

The left-most position in the group of three must be an even numbered position.

DISCONNECT THIS

MOTOR CONNECTOR

TO THIS MOTOR

LEAVE THIS MOTOR

CONNECTOR ALONE

1. REMOVE COLUMN DIVIDERS

2. REMOVE SPIRALS

5. MOVE CONNECTOR FROM THIS MOTOR

7. INSTALL AN 11-COUNT LEFT HAND SPIRAL IN THIS POSITION

INSTALL AN 11-COUNT RIGHT-HAND

8. SPIRAL IN THIS POSITION

157P0040

NOTE

If the motor harness disconnected in step 5 does not reach, use the motor skip harness, (P/

N 1599024), available from the National Vendors Parts Department (800-621-7278).

PRODUCT

3. Couple the left motor to the right motor. (See "Couple/Uncouple Tray Motors" on page 67).

4. Load the "Top Shelf" products as shown.

4800006 36 December 2004

Refr eshment Center Operators’ Guide Load the Merchandiser

Return the Trays to the Vending Position

1. Lift the tray until it is parallel to the floor as shown.

TRAY

LATCH

PULL

TRAY

LATCH

157P0011

2. Push the tray toward the back of the cabinet. The tray latches on the sides of the tray will lock into position.

TRAY

LATCH

TRAY

GUIDE

RAIL

157P0027

December 2004 37 4800006

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

Install and Set Price Labels

• Price rolls are printed on coiled strips as shown in the illustration below. (The dollar

and cents rolls are factory installed.) If you use another type of currency, you will find the appropriate price rolls in the plastic bag that contained this manual.

• There are two types of price rolls:

Dollar roll 1 to 12, increments of 1 Cents roll 00 to 95, increments of 05

• Remove the price roll s as re quire d, and i nst all the appro priate ones for your cur rency.

DOLLAR ROLL

CENTS ROLL

157P0043

Install Price Labels:

There are three pairs of slots in the front of the can unit for each position. Install per this example:

1. Insert the dollar roll in the left-most pair of slots as shown if the price is $1.00 or more.

2. Insert the cents roll in the center pair of slots as shown.

3. The low-number end of the roll goes in the top slot and the highnumber e nd of th e roll go es in the

PRESS TOP OF ROLL PAST FLEXIBLE TAB NEAR TOP EDGE

bottom slot.

INSERT BOTTOM OF ROLL THROUGH SLOT ALONG BOTTOM EDGE

4800006 38 December 2004

157P0044

Refr eshment Center Operators’ Guide Load the Merchandiser

Adjust the Price Roll:

You can set selection prices within the following range:

Minimum price $.00 Maximum price $99.99 Increment $.05

1. Use your thumb as shown to move each price roll up or down as needed to set the desired price.

NOTE

You will se e the word STOP near either end of the roll.

157P0045

Selection ID numbers are printed on clear plastic sheets. You will find these in the plastic bag that contained this manual. You will need to sepa rate them along the scored lines between the selections. BE CAREFUL when doing this, as it is easy to split the labels.

Install the Selection ID Numbers:

1. Press together the two long edges of the selection ID label.

2. Snap the selection ID label into position on the front of the tray as shown.

DOLLAR

PRICE ROLL

CENTS

PRICE ROLL

SELECTION

IDENTIFICATION

157P0059

December 2004 39 4800006

SELECTION

IDENTIFICATION LABEL

Load the Mer ch an dis er Refres hm en t Cen te r Op erato r s’ Gu ide

See the figures below for snack and candy tray positions.

MOTOR POSITION

TOP T RAY TRAY AA0A1A2A3A4A5A6A7A8A9

TRAY BB0B1B2B3B4B5B6B7B8B9

BOTTOM TRAY TRAY CC0C1C2C3C4C5C6C7C8C9

NOTE

This example shows a 3- tray merchandiser.

Some merchandisers can have up to 6 trays.

Examp le of a Basic

Snack Tray ID La bel to Use

A0 A2 A4 A6 A8

Examp le of a Basic

Candy Tray ID Label to Use

A1 A2

A5 A6

A8 A9A0

4800006 40 December 2004

Refreshment Center Operators’ Guide SureVend™

Section 5: SureVend™

The SureVend™ product detection system consists of several infrared light emitters and infrared light detector s that scan the product delive ry area with a p attern of cr isscrossed light beams. While the machine is idle, the SureVend™ system is constantly calibrating itself for optimum performance in all temperature, humidity, dust, and alignment conditions. The SureVend™ detection system is used by the controller to assure that the selected product is delivered.

• When a customer makes a selection, the controller checks that the SureVend™ detection system is ready and tells it to begin scanning for the product. Different scanning patterns are used depending upon the size and shape of the product.

• The vending machine controller then starts the delivery motor and constantly checks the SureVend™ system for detection of the delivered product.

• If no product del ivery is d etected, the controll er continu es to run the deliv ery moto r for up to three revolutions, pausing momentarily at the home position of each revolution of the motor.

• If no product is detected after the third revolution, the selection is marked as empty and the customer's credit is optionally restored to make another selection or is automatically returned.

• If product delivery is detected before the delivery motor has come to the home position for the first time, the delivery motor continues running to its home position.

• If the delivery motor has already p assed the first home position, the motor will stop immediately upon product detection to avoid the possibility of vending a second product.

NOTE:

A fatal malfunction in the SureVend™ detection system during the

vend is treated the same as a product delivery. It is assumed

that the malfunction is due to tampering or vandalism.

Anti-Jackpot provides pr otection ag ainst unfo resee able cheating of the S ureV en d™ system. If a certain number of SureVend™ empty conditions occur, SureVend™ will disable itself for a few minutes. A SureVend™ empty condition occurs when product delivery is not detected and the customer's money is restored or returned. Both the number of SureVend™ empty conditions required to disable SureVend™, and the number of minutes it remains disabled, are both configur able by the oper ator ( see "S et Sur eVend Up the Sure Vend Anti-Jackpo t Feature" on page 66).

Once Anti-Jackpot is triggered, the SureVend™ system will be turned off for a certain number of minutes so that money can no longer be refunded because of vend failure and thus discourage a thief from remaining. While SureVend™ is disabled, machine will either revert to home switch operation or go out of service, depending on other selected options (see "Set Up Basic SureVend™ Options" on page 66).

Once the Anti-jackpot time has elapsed, SureVend™ is re-enabled. The total number of SureVend™ empty selections, the number of anti-jackpot occurrences, and the date and time of the most recent occurrence are recorded.

December 2004 41 4800006

Health Control Refreshment Center Operators’ Guide

Section 6: Health Control

NOTE:

The following section applies only to the 780 Refreshment Center.

Refreshment Centers configured for Refrigerated Food operation (see "View Or Set Machine Configuration" on page 64), will have electronic health shutoff control software. Health Shutoff Control software is required by state and local health authorities and is a requisite for NAMA approval for perishable food vending.

Health Shutoff Control prevents the merchandiser from vending product that could be spoiled. It monitors the temperature within the cabinet, and will automatically go into an outof-service mode should any of the following conditions occur:

• The temperature of the refrigerated cabinet does not fall to 41° F (5° C) within 30 minutes after the door of the refrigerated cabinet is closed.

• The temperature of the refrigerated cabinet does not fall to 41° F (5° C) within 30 minutes after a defrost.

• The temperatur e of the cabinet rises above 41° F (5° C) for more than 15 minutes without the door of the refrigerated cabinet having been open, except within 30 minutes of a defrost.

• For testing purposes, the temperature of the cabinet rises above 41° F (5° C) for at least one second with the refrigerated door open.

When the health shutoff con trol is triggered, the display will read “

only top 2 shelves available

configuration. When the monetary door is opened, the message changes to date, time, and maximum cabinet temperature reached are displayed. If the refrigerated cabinet door is opened and then closed, the health control timer will reset and the refrigeration system will have another 30 minutes to cool the cabinet below 41° F (5° C).

The out-of-service condition may occur during initial setup, as it will ta ke time for the refrigeration system to cool the cabinet the first time. Therefore, National Vendors recommends leaving the refrigerated compartment empty until the cabinet temperature is low enough to satisfy the health shutoff control.

Health Control will not be operative for Refreshment Cente rs configu red for Chille d vending (see "View Or Set Machine Configuration" on page 64). Perishable food must only be sold from a merchandiser configured for Refrigerated Food operation. Vending perishable

food from a chilled merchandiser will violate state and local health regulations.

” or “

only top 3 shelves available

T E MP ORAR Y OU T OF SE R VIC E

” depending on machine

HC.ER

, and the

4800006 42 December 2004

Refr eshment Center Operators’ Guide Health Control

Test the Health Control

Use this procedure on model 480 merchandisers configured for refrigerated food to verify the operation of the Health Control Automatic Shutoff circuitry. The purpose of the Health Shutoff Control is to disable the vending mechanism whenever the machine does not

maintain the air temperature in the food storage compartment at or below 41 temperature shutoff requirement does not apply for 30 minutes after filling, servicing or a defrost cycle.

NOTES: a. The Automatic Health Shutoff Control timer resets every time the cabinet door is

closed.

b. The internal cabinet temperature can be viewed on the credit display by pressing

1. Check the temperature of the food compartment by pressing to ensure that the machine is not in the 30-minute recovery period that occurs after the door is closed

following filling, servicing or after a defrost cycle. If the machine is in the 30-minute recovery period, the time remaining will appear on the display. Before proceeding, wait until the recovery period ends.

F (5oC). The

2. Open the main door a minimum of 45 degrees to allow the food compartment temperature sensor to warm. Observe the cabinet temperature on the credit display by

pressing the button. When the temperature on the display rises to 42o F (5.5oC), the message "

shelves available

Temporary Out o f S ervice

", “

only top 2 shelves avail able

” or “

” depending on machine configuration will display. This verifies that

only top 3

the vending mechanism of the machine has been disabled as required. With the door open, the sensor temperature will typically reach 42o F (5.5oC) in less than 5 minutes.

3. Press the button and the message "HCER" (Health Control Error) will display. This is the message a service person would observe after opening the door.

4. Close the main door. You may observe the recovery time and temperature by pressing

again.

December 2004 43 4800006

Final Installat io n Refres hm en t Cen te r Op erato r s’ Gu ide

Section 7: Final Installation

Move the merchandiser to its final position:

•Perform “Open the Rear Outlet Diffuser” on page 9 before placing the merchandiser

into its final position.

• You can position this merchandiser anywhere in a bank of machines. It can even be

placed on an end flush against a side wall.

• The merchandiser should be placed at least four inches away from the back wall (six

inches if rear dif fuser is n ot inst alled) . T his will provide a dequa te a ir circu lation f or th e refrigeration unit.

• The merchandiser will operate more efficiently when placed in a shaded location.

• There should be enough room in front of the merchandiser for the door to move

freely.

WARNING

This machine is only rated for installation in an indoor location.

Level the Merchandiser

1. Use a spirit level to adjust the legs until the cabinet is level from side to side and front to back.

NOTE

A slight slope from front to back will

improve the draining of condensate from

merchandisers with refrigerating units.

When the merchan diser is par t of a bank of

machines, level it in refere nce to the other

machines. After leveling is complete,

check that the door operates easily.

4800006 44 December 2004

Refreshment Center Operators’ Guide Final Installation

Install the Base Plate

Refer to the figure below while completing the following procedures:

WARNING

Do not move the cabinet while the hex head screws and/or carriage bolts are

loosened. The cabinet would be unstable and could tip and cause injury.

1. Loosen the left leg assembly hex screws to allow mounting a ba se plate bracket.

2. Secure one of the base plate brackets to the leg assembly and tighten the hex screws.

3. Loosen the right leg assembly hex screws to allow mounting the other base plate bracket.

4. Secure the other base plate bracket to the right leg assembly using the two hex head screws. Tighten the hex head screws.

5. Insert the short arms of the slides into the hinged tabs of the base plate. Position the slide so the notch near the short arm is on the bottom side.

6. Insert the long arms of the slides into the base plate brackets.

7. Insert and secure a cotter pin through the hole in the back of each of the slides.

8. Push the base plate toward the merchandiser cabinet. The front tabs of the base plate brackets should seat in the notches in the long arms of the slides.

December 2004 45 4800006

Final Installat io n Refres hm en t Cen te r Op erato r s’ Gu ide

LOCK

LEVER

Install the Lock Cylinder

Install an optional lock cylinder in the merchandiser as follows:

1. Position the lift handle lock lever as shown.

SPRING

2. Depress the lock spring at the square hole of the lock cylinder

SQUAR

HOLE

receptacle and pull the lock springs out through the front.

3. Position the lock cylinder as shown. Depress the spring

KEY

LOCK

CYLINDER

loaded lock pin.

4. Push the cyli nder into th e cylinder receptacle in the lever. The pin shou ld snap into the square hole.

5. If the cylinder pin does not seat in the square hole, press against both ends of the lock cylinder. Rotate the cylinder until the pin snaps into place.

6. Leave the door open and test the lock mechanism with a key. Do not close the door until you are certain the key will unlock the lock.

Install the Optional Cash Box Lock

Remove the cash box from the merchandiser.

1. Assemble the lock as shown in the illustration to the right.

2. Return the cash box to the merchandiser.

LOCK CYLINDER

LOCK BAR

SCREW

NUT

WASHER

4800006 46 December 2004

Refreshment Center Operators’ Guide Final Installation

Set Up the Coin Mechanism

If the changer is not a MARS TRC 6000, proceed to LOADING THE COIN MECHANISM If the Changer is a MARS TRC 6000, you must set the high quarter switch.

Set the Quarter Switch:

QUARTER SWITCH

POSITION

LOW

HIGH

quarters. The rest are

will store 69 quarters.

ACTION

The coin mechanism

will only sto re 6

sent to th e c oin box.

Fewer qu art ers are

available for change. The coin mechanism

More quarters are

available for change.

Load the Coin Mechanism

Once you arrive at the steps that tel l you how to setup your coin mechanism, ple ase perform the following steps:

1. Plug the power cord into the electric outlet and turn ON the main power switch.

2. Press , and press once. Press until either

DUMB MECH

MDB MECH

displays (depending upon which coin mech type you have).

3. If you chose procedure. If you chose

MDB MECH

in the previous step, go to step 4 and perform the rest of this

DUMB MECH

in the previous step, fill the coin tubes with coins. Make sure the coins are not shingled. You are now finished setting up your coin mech. Do not perform the rest of this procedure.

4. Press until the standby message is displayed, then press .

5. Insert at least 20 coins of each denomination through the coin chute. Con tinue to fill the coin tubes either through the coin chute or the tops of the tubes.

6. Visually check the coin tubes to make sure coins are not shingled.

7. Press .

8. If credit is still shown in the display, turn the machine power OFF, then back ON.

December 2004 47 4800006

Final Installat io n Refres hm en t Cen te r Op erato r s’ Gu ide

Operational Readiness Check

1. Perform test vends on all selections.

2. Do any of the snack or candy products catch on the tray and fail to vend? If not, skip to step 3. If so, perform the following procedures on the affected areas until all products vend properly:

a. Install and/or adjust a product spacer (See "Install a Product Spacer" on page 32). b. Install a product pusher (See "Product Pusher Usage" on page 35). c. Install and/or remove spiral wall retainers (See "Spiral Wall Retainer Usage" on

page 34).

d. Perform the appropriate spiral anti-hang-up procedure(s).

3. Test the operation of the coin mechanism.

4. Test the operation of the bill validator.

5. Return all test vended products to the trays.

Spiral Indexing Procedure (One Spiral, One Motor)

The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly.

1. Home all the motors.

2. Remove the effected spiral.

3. Is the coupler in the proper position? NO - Move the coupler to the position as shown in "Install a Gear" on page 28. Go to

step 4. YES - Move the coupler to the next clockwise position (if it's on a right-hand motor), or

the next counterclockwise position (if it's on a left-hand motor). Go to step 4.

4. Replace the spiral.

5. Perform a test vend (see the previous page).

6. Did the product hang up? NO - You're finished. Continue to test vend the remaining selections until everything

works right. YES - Go to step 7.

7. Did you previousl y mo ve the coupler to th e next clockw ise or counter clockw ise po siti on? NO - Move the coupl er to the n ext clockwise p osition (if i t's on a righ t-hand mo tor), or the

next counterclockwise position (if it's on a left-hand motor). Return to step 6. YES - Return to step 2 in the operational readiness check and try another procedure.

Do not move the coupler again.

4800006 48 December 2004

Refreshment Center Operators’ Guide Final Installation

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)

The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly.

1. Home all the motors.

2. Remove the left hand spiral of the affected pair.

3. Is the coupler in the proper position? NO - Move the coupler to the position as shown in "Install a Gear" on page 28. Go to

step 4. YES - Move the left coupler to the next counterclockwise position. Go to step 4.

4. Replace the left hand spiral.

5. Remove the right hand spiral, spiral coupler, and gear (if used) of the affected pair as a unit.

6. Rotate this unit until the right hand spiral mirrors the position of the left hand spiral.

7. Replace the right hand spiral, spiral coupler, and gear (if used).

8. Perform a test vend (see the previous page).

9. Did the product hang up? NO - You're finished. Continue to test vend the remaining selections until everything

works right. YES - Go to step 10.

10. Did you previously move the left hand coupler to the next counterclockwise position? NO - Remove the left hand spiral of the affected pair. Turn the left spiral coupler to the

next counterclockwise position. Return to step 4. YES - Return to step 2 in the operational readiness check and try another procedure.

Do not move the coupler again.

Test the Bill Validator

1. Insert a $1 bill into the validator.

2. Push the coin return button. THE BILL V ALIDATOR IS IN THE ESCROW MODE - No mon ey is retur ned - you must

make a selection in order to receive any change. Go to step 3. THE BILL VALIDATOR IS NOT IN THE ESCROW MODE - You should receive four

quarters in change. Go to step 3.

3. Make a selection. The correct selection should be vended and correct change should be returned.

December 2004 49 4800006

Programming Intro Refreshment Center Operators’ Guide

Section 8: Programming Intro

Some setup, test, and maintenance operations are computer controlled. The control panel switches and the selection panel switches regulate these operations.

Control Panel

Selection Panel

157p0248

The Displays

The 10-character display performs two functions, and is referred to in this book as "the display":

1. It shows the customer's selection and how much credit is in the machine, as well as the ready, service, and time of day messages.

2. It provides information and feedback to the service person during maintenance.

DISPLAY

4800006 50 December 2004

Refr eshment Center Operators’ Guide Programming Intro

T y n k

y. ill

g n

r to re

The Function Ke y s

The keys on the control panel can have up to three functions:

THE PRIMARY PURPOSE this is the main job of the ke from the standby message, it w allow yo u to en t er a pr ogra mmin

HE NUMBER

ou might be asked to enter a

umerical value. pressing this

ey will enter a "5".

mode. in this example, you ca view stored sales data.

THE SECONDARY PURPOSE this is the key's "second job". fo example, this key can be used delete a character when you a editing custom messages.

Other Keys

The MOVEMENT keys on the con trol p anel let you m ove insi de a mod e, and back an d forth between modes. To see how these keys l et you m ove around, study t he flow d iagram on the next page.

The up and down arrow keys ar e y our "legs", wh ich let yo u m ove up and down

the list of tasks. These keys are what let you continue from one step to the next

in programming procedures.

This is you r "activate" or "choose" key. It "opens a door" to addition al

information and lets you begin a programming task once you are inside of a

mode. Sometimes, it is used as a toggle switch to show you your choices

during a programming task.

This is your "end" key. Pressing it one or more times will move you back to the

start of the mo de, or all the way back t o th e s ta ndby message.

One Last Thing:

When you see the word CONTINUE at the end of a function, it means to press until you return to the standby message.

December 2004 51 4800006

Programming Intro Refreshment Center Operators’ Guide

Control Panel Switches Explained

Each of the control panel switches ha s one or more jobs to do. T his list will give you a short overview of those jobs.

Press this button to put your machine into the Price Setting mode. You can see maximum and minimum machine prices, and change prices for entire machine, entire tray, or individual selection.

Press this button to set up how the Free Vend mode will operate.

Press to view the temperature of a cold unit (if applicable), or software version number.

Press this button to:

• Se lec t dis play language

• Se lec t c oin mechanism and bill validator

Press this button to:

• View total sales by machine, tray, or selection

• View total vends by machine, tray, or selection

• S elect card reader and options

• Select monetary options

• S et w inner feature

• Clear r e settabl e data

• Vie w W inners

• View Time Data

• View or set machine I.D.

Press this button to:

• Download data into your portable data collection device (PDCD), OR

• Se t printer baud rate, depending upo n w hic h device you are us ing

Press this button to:

• Set machine confi guration

• Se t wh ic h t ray s are active

• Set up SureVend™ options

Press this button to:

• Set time of day

• Se t day, month, an d y ear

• Set Daylight Sav ings Opti on

• S et up can unit options

• Couple/uncouple tray motors

• S et c old unit temperat ure

• Set time of day intervals for inhibit, freevend, and discount vending

• Edit messages

• Select display messages

Press this button to:

• Pa y one or more coins fr om t he c oin mechanism .

Press this button to:

• Se e any fa ult or co ndition that has placed th e m ac hine out of service (see "View

Diagnostic Messages" on page 91).

Press this button to:

• Perform test vends

• Test Motors

• Test machine funct ions

• Test displays

Press this button to:

• Enter the Supervisor mode

• Change Supervis or access code

4800006 52 December 2004

• Lock/Unlock access to functions

• Set Printer or Dex Options

• Turn Talker M ode On/Off

Refr eshment Center Operators’ Guide Programming Intro

Programmin g Flow Charts

Machine

Configuration

Functions

"Select Displ ay

Language" page

"Select Coin Mechanism"

page 58

"Select Bill

Validator and

Options" page

Product

Configuration

Functions

"View Or Set

Machine

Configuration"

page 64

"Enable or

Disable Trays"

page 65

"Set SureVend

Up the SureV end

Anti-Jackpot

Feature" page

Tests Fre e Vend

"Tes t Vend

Selections And

Verify Credit

Added" page 87

"T est t he Motors"

page 87

"Set Freevend Options" page

Diagnostics

"Test the

SureVend™

System" page 89

Supervisor

Functions

"Gain Access to

The S u pe rvisor Mode" page 55

"Enter a New

Supervisor

Code" page 55

"Enter a

Freevend Code"

page 55

"Select Card

Reader and

Options" page

"Select Monetar y

Options" page

"Set Up Winner Mode" page 63

"Set SureVend

Up the SureV end

Anti-Jackpot

Feature" page

"Couple/

Uncouple Tray

Motors" page 67

"Set Defrost

Optio ns" page

"Set

Temperature"

page 64

"Test the

Display" page 90

"View Diagn ostic Messages" pa ge

Pricing Payout Coins

"Set Prices"

page 78

"Payout Coins"

page 78

"Assign a Code

to Vie w Data

Without Openin g

the Door" page

"Lock Or Unlock

Mode Or Payout

Keys" page 56

"Turn Talker

Mode On or Off"

page 56

"Select Dex or

Printer Mode"

page 57

December 2004 53 4800006

Programming Intro Refreshment Center Operators’ Guide

Data Recall Misc. Time of Day

"View Amount In

Validat or " pa ge

"Select a

Freevend

Message" page

"View

Nonresettable

Sales and Vend

Data" page 79

"View Sales

Data Three

Different Ways"

page 79

"View Card

Reader Paid

Sales" page 79

"View Coupon

Sales" page 80

"View Total Paid

Vends " page 80

"View Freevend

Sales By Time

Interval" page 82

"View Discount

Sales By Time

Interval" page 82

"View Free

Vends" page 82

"View Winners"

page 83

"View Time

Data" page 83

"View Machine

Temperature"

page 70

"View Surevend

Software

version" page 70

"View Software

Version" page 70

DEX/Printer

"Set the T ime O f

Day" page 71

"Set the Date"

page 71

"Set Daylight

Savings Option "

page 71

"Set Time-Of-

Day Inhibited

Vending" page

"Set Time-Of-

Day Free

Vending" page

"Edit Custom

Messages" p age

"Clear All

Resettable Dat a"

page 80

"Clear Paid

Sales Data Only"

page 81

"View Amount In

Coin Box" page

"View Total

Unpaid Sales"

page 85

"View Number

Of Test Vends"

page 85

"View Machine

ID Number"

page 85

"View

SureVend™

Data" page 86

"Select Printer

Baud Rate" p age

"Download Dat a

To A PDCD"

page 90

"Set Time-OfDay Discount

Vending" page

"Select a

Standby

Message" page

"Select An Out-

of-service

Message" page

4800006 54 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

Programming Procedures

GAIN ACCESS TO THE SUPERVISOR MODE

1. Press . The display shows:

ENTER CODE

. You must enter the four-digit supervisor

code within 6 seconds to gain access.

NOTE

A new machine has a factory-set supervisor code of 0000.

2. When you have entered the right code, you will h ear two be ep s an d see

UNLOCKED

display. After a few moments, the standby message returns.

3. You are now ready to perform various supervisor functions.

4. CONTINUE.

ENTER A NEW SUPERVISOR CODE (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows

SUPER XXXX

. The X's represent the

current supervisor code. Use the number keys to enter a new code.

IMPORTANT!

If you enter a new code, be sure to keep a written record of it. There is no

other way to access the SUPERVISOR mode.

in the

3. CONTINUE.

ENTER A FREEVEND CODE (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows

FREE XXXX

. The X's represent the

current freevend code. Use the number keys to enter a new code. This code is used with the FREE WITH KEY freevend mode. If the code is anything other than "0000", it must be entered after the key lock is turned in order to enable one free vend.

3. CONTINUE.

December 2004 55 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

ASSIGN A CODE TO VIEW DATA WITHOUT OPENING THE DOOR (Supervisor Mode Only)

If the proper code is ente red, sales dat a can be viewed b y machine, tr ay , or selecti on without opening the merchandiser’s door.

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows currently entered code. Use the number keys to enter a new code, if desired.

Usage:

From the standby message, enter the code using the customer keypad. Non-resettable (total paid sales and to ta l pa i d vends) will di splay. Press to scroll through the dat a.

3. CONTINUE.

LOCK OR UNLOCK MODE OR PAYOUT KEYS (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows either # pound sign (#) is the first mod e key that can b e locked or un locked. To see if another key

is locked or unlocked, press that key.

3. Press to change between locked and unlocked. When anyone other than the

NR XXXX

. The X's represent the

. LOCKED

or #

. UNLOCKED

. The

supervisor tries to enter a locked mode, the display shows

NOTE

The following mode keys cannot be locked out:

4. CONTINUE.

TURN TALKER MODE ON OR OFF (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows

3. Press to toggle between the two choices.

4. CONTINUE.

TALK ON

LOCKED

TALK OFF

4800006 56 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SELECT DEX OR PRINTER MODE (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows one of the following:

PRINTER DEX ONLY

means that data will be sent directly to a printer, means that data remains in memory after it is downloaded into a portable

data collection device,

DEX +CLR

means that resettable data is cleared after it is downloaded into a portable data collection device.

DEX NR

a special DEX option. All sales data will become non-resettable. Consult your DEX supplier before choosing this option.

3. Press to toggle through the choices. Press to lock in the selected option.

4. CONTINUE.

SET DEX OPTIONS (Dex Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then . The display shows one of two resettable bill validator totals transmitted to the DEX device:

ca 304 = n.c.

- the value of bills in the stacker will be transmitted in a cash format. For

example: 200 for two dollars. (This is the default setting.)

ca 304 = n.o.

- the value of bills in the sta cker will be tra nsmitted in a dollar count format .

For example: 2 for two dollars.

3. Press to switch between the two choices. Consult your DEX handheld supplier for the proper settings for your machine.

NOTE

If your bill count is incorrect, the CA304 setting may be wrong. Try using the other setting.

4. Press until the display shows one of the following two date/time options:

last.vnd.on last.vnd.off

- DEX transmits the date and time of the last vend for each selection.

- DEX will NOT transmit the date and time of the last vend for each

selection. (This is the default setting)

5. Press to switch between the two choices.

6. CONTINUE.

December 2004 57 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

SELECT PRINTER BAUD RATE (Printer Mode Only)

BAUD RATE

The speed of data transf er , expre ssed in byte s per second. Your printer can receive data at a certai n rate, and you must tell the printer what that rate is.

1. Press . One of the following will display:

BAUD 1200, BAUD 2400, BAUD 4800, BAUD 9600

2. Press until the correct baud rate for your printer is displayed.

3. CONTINUE.

SELECT DISPLAY LANGUAGE

1. Press . The current LANGUAGE is shown in the display. Press to choose the desired language. Your choices are:

PORTUGUES, SWEDISH, NEDERLANDS, or FINNISH

ENGLISH, DEUTSCH, FRANCAIS, ESPANOL,

2. CONTINUE.

SELECT COIN MECHANISM

1. Press , then press until the current COIN MECHANISM is shown in the

display. Press to choose the desired coin mechanism. Your choices are:

DUMB MECH, MDB MECH, EXEC MECH, or NO MECH

2. Proceed to "Select Monetary Options" on pa ge 61, to customize your co in mechanism choice.

NOTE

Depending upon you r choice of coin mecha ni sms, som e displays ma y not app ear.

3. CONTINUE.

4800006 58 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SELECT BILL VALIDATOR AND OPTIONS

1. Press , then press until one of the following choices displays:

NO DBV

SER.1.2.5.10.20

MDB.1.2.5.10.20

PULSE DBV MDB. <*>

- No bills will be accepted or the re is no bill validator installed (you can ex it the function).

- The serial bill validator is selected and will accept $1, $2, $5, $10, and $20 bills. Use BILL SELECTION M ETHOD below to c hange the bills that will be accepted.

- A standard MD B bill validator is s elected. It will accept $1, $2, $5, $10 and $20 bills. Use BI LL SELECTION M ET H OD below to chan ge t he bills that will be ac c epted.

- The pulse bill v alidator will acce pt $1 bills.

- An MDB bil l va lidator that accepts non-standard bi lls or t ok ens is connected and operating. Press to ent er list of bills.

Setup of a Non-Standard Bill Validator" on page 60.

2. Press to choose the desired option.

BILL SELECTION METHOD:

The standard $1, $2, $5, $10, and $20 bills are enabled by pressing the 1, 2, 5, 6, or 7 key(s), respec ti vely. Press to select all denominations, press

"Initial

3. CONTINUE.

to deselect all.

December 2004 59 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

INITIAL SETUP OF A NON-STANDARD BILL VALI DATOR

1. Connect the bill validator, and follow the steps in "Select Bill Validator and Options" on page 59, to select

not be an option yet. Exit the bill validator setup by pressing . Bill information is now collected from the validator.

MDB.1. 2.5.10.20

in the bill validator selection screens.

MDB.=

<*> will

2. Press , then press until

3. Press . the

1. 00

is the bill denomination, and ON indicates that the validator will accept $1.00

1. 1. 0 0 O N

will display. The first number (1.) indicates bill validator channel 1,

MDB.=

<*> displays.

bills.

4. Press to toggle the bill acceptance ON or

OFF

5. Press and to scroll through the list of other denomi nations and to set them to

OFF

6. Press to move up to the top level screen.

NOTE

If a denominatio n does n ot di splay in th e scrol l lis t of a vailabl e de nomina ti ons,

check the binary switch settings for the validator. If the binary switch for a

given denomination is set to “off”, it will not display in the list of denominations.

7. CONTINUE.

SELECT CARD READER AND OPTIONS

1. Press , then press until the current card reader shows in the display.

2. Press to cycle through the card reader options.

Your choices are:

NO CARD, DUMB CARD

, or

MDB CARD

NOTE

If you selected

NO CARD

you can exit the function.

3. Press until one of the following displays:

REVALUE. ON REVALUE. OFF

- Allows credit to be transferred onto the card

===J==

Credit cannot be transferred to the card

4. Press to display the desired choice.

5. CONTINUE.

4800006 60 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SELECT MONETARY OPTIONS

This function lets you:

Set declining balance, Set currency acceptance on low change, Set overbuy options, Set last bill stacking options

DECLINING BALANCE:

Once credit is established, multiple vends may occur until the coin r eturn is pressed.

1. Press , then press until the display shows

CHANGE X.XX

X.XX represents the largest denomination coin or bill that will be changed without a purchase. Any non-zero value here will return all escrowed coins. (Each coin denomination for which the coin mech has a tube is called an ESCROWED coin because it can be returned.) When the coin return button is pressed, all coins inserted will be returned provided there is a coin mech tube for each of those coins, EXCEPT in the forced vend mode.

Some examples:

CHANGE 0.00 CHANGE .25

- Forced vend; NO change returned without a purchase.

- Returns change without purchase if all accepted coins are less than .25 denomination or have a payout tube. Acceptance of a dollar coin will not cause a Force V end i f t he coin m echan is m has a dollar coin p ayou t tube. Other wise, accep ti ng a d ollar coin or accepting and stacking a dollar bill will cause a Force Vend.

CHANGE 1.00

- Bills and non-escrowed coins less than or equal to $1.00 will be changed

without purchase. All escrowed coins are returned.

2. Press to display the desired choice.

3. Press until one of the following displays:

ACC

=<$$ X.XX

-Accept any bill of value $X.XX or less. Hold the last bill that meets or exceeds maximum price in escrow.

ACC.STK X.XX

Example: If setting is

-Accept any bill of value $X.XX or less. Immediately stack the last bill.

ACC.STK 1.00

and maximum price is $1.50. This setting will

immediately stack the second $1.00 bill inserted.

4. Press to display the desired choice.

December 2004 61 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

5. The value of "X.XX" has two purposes: a. It tells the machine how large a bill or coin to accept even thoug h there is not enough

change in the coin mech to cover all possible paybacks. For example, enter 1.00. The machine will take a dollar bill or coin even though

there is less than $1.00's worth of change. Entering 5.00 tells the machine to take a five even though there is less than $5.00's worth of change, and so forth.

NOTE

This could cause a customer to be short-changed.

Entering 0.00 means that bills or coins will only be accepted if there is enough change to cover them.

b. The value of "X.XX" also tells the machine how much the customer is allowed to

overbuy a product. The customer will be short-changed when an overbuy occurs.

Example:

For a value of $0.25: if there is no change in the machi ne and the custom er inserts a $1.00 bill. The customer can purchase a product for $0.75 even though the change cannot be paid back. The custom er will be short-cha nged. Nor mally a purch ase will not be approved unless all change can be paid.

Entering 0.00 means that the vend will only be approved when the correct change can be returned (overbuy disabled).

6. Press until the display shows:

CHANGE

when the amount of available change in the coin mechanism falls below the

LOW.MSG X.XX

. The display will show

value of "X.XX". Enter a value with the number keys. For example, if displayed, the

USE EXACT CHANGE

message is displayed when less than a dollar's worth

of change is in the coin mechanism.

7. Press until one of the following displays:

DECLINE. ON DECLINE. OFF

- More than one vend is allowed, with a declining balance.

- A declining balance is not allowed.

8. Press until one of the following displays:

F AIL = C ASH

- This means that the customer will automatically receive a refund if the vend fails.

FAIL = CRDT

- This means tha t the customer’s cred it is resto red to the machine i f the vend fails, allowing ano ther selecti on to be m ade. Additi o nally, the customer can press the coin return to receive a cash refund.

9. Press to display the desired choice.

USE EXACT

LOW.MSG 1.00

10. CONTINUE.

4800006 62 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SET UP WINNER MODE

At preselected intervals, a customer may receive

WINNER

1. Press , then press until one of the following displays:

a refund for a selection. You can select the intervals and qualifying selections.

WINNER OFF

Winner function is disabled.

-or-

WIN XXXx

Winners are allowed at certain intervals, represented by "XXXX".

2. Press to display the desired choice.

3. If you selected

4. The display shows

WINNER OFF

WIN xXXX

, you can exit the function.

. XXXX represents the number of vends that must occur per each winner vend. For example, an interval of 50 means that a winner can happen any one time during the next 50 vends. Using the number keys, enter an interval between 10 and 9999.

5. Press . The display shows

- - - - - - - - -

. The dashes in the display represent

which trays are allowed winners. Press the appropria te letter key to ena ble a tray, press the key again to disable it. For example, pressing A, C, and E will cause the display to look like this:

A - C - E - - - -

, meaning that all A, C, and E selections can have a winner.

ADVANCED OPTIONS:

Press to enable all trays.

Press to deactivate all trays.

AN EXAMPLE . . .

You want to enable winners on all trays except E and F. Do the following:

a. Press . The letters A through F display instead of the dashes. b. Press "E" and "F". The letters E and

in the display are replaced by dashes.

6. You can also enable individual selections by entering a number first (only by the customer keypad) then enter the tray or trays that you would like to enable.

7. CONTINUE.

December 2004 63 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW OR SET MACHINE CONFIGURATION

(This function may be viewed at any time, but can only be set while in supervisor mode.)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press . One of the following displays:

1. all FOOD HLTH.CTL ON

Refrigerated food machine - health control will

be operational

2. dual zone HLTH.CTL ON EXCEPT AB

Refrigerated food machine - health control will be

operational except trays A and B (this is a two tray configuration).

3. Dual Zone HLTH.CTL ON EXCEPT ABc

Refrigerated food machine - health control will

be operational except tra ys A, B, and C (th is is a three tray configuration).

4. All Non-perishable NO HLTH.CTL

Refrigerated food machine - health control will

not be operational.

NON-PERISHABLE FOOD ONLY!

3. Press until the appropriate configuration for your machine displays.

Caution:

Dual zone configuration #2 and #3 should only be selected when

the machine is configured in dual zone as described above.

(See “Configure Machine for Dual Zone” on page 10)

BE CAREFUL when you select your configuration, because

selecting the wrong one will affect other choices later on, and

could cause problems.

4. CONTINUE.

SET TEMPERATURE (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then press until the display shows

+/- +38°F

. This means that 38°F

is the current temperature setting.

3. Press to raise the setting; press to lower the setting. For health controlled machines, the temperature setting can range from 36o - 38oF (2o -

3oC). Factory default is 38o F.

For non-health controlled machines, the temperature setting can range from 36o - 74oF

(2o - 23oC). Factory default is +38°F.

4800006 64 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

4. Press to choose between display in °F or °C.

5. CONTINUE.

ENABLE OR DISABLE TRAYS

1. Press , then press until the display shows something similar to:

A.B.C.D.E.F

This display means that all trays (A - H) are available for vending. An

unavailable tray has its letter replaced by a blank space.

2. Press the appropriate letter to toggle a tray on or off.

NOTE

Unavailable selections will not appear in the diagnostics.

3. CONTINUE.

December 2004 65 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

SET UP BASIC SUREVEND™ OPTIONS

The SureVend™ system uses infrared sensors to ensure that a vend is successful. See "SureVend™" on page 41 for a fuller description of its features before performing the configuration procedures below.

1. Press , then press until the display shows one of the following:

Sure..v off Sure..v on

2. Press to choose between these options. If you chose

. Choose this option if you do not want to use the SureVend™ feature.

. The SureVend™ option is activated.

Sure.v off

, you are

finished with all SureVend™ functions. Otherwise, continue to the next step.

3. Press until the display shows one of the following:

opt’n Sur e.v

. If the SureV end™ system has any kind of a failure, the machine will revert

to its normal operating mode, bypassing the SureVend™ feature.

must Sure.v.

If the SureVend™ system has any kind of failure, the machine will go

temporarily out-of-service until the fault is corrected.

4. CONTINUE.

SET SUREVEND UP THE SUREVEND ANTI-JACKPOT FEATURE

The programmable anti-jackpot mode protects against unforeseable cheating of the SureVend™ system by certain forms of tampering. A SureVend™ empty condition occurs when delivery of the product is not detected, and the customer’s money is restored or returned. If a certain (user programmable) number of empty conditions occur, the machine will either revert to normal vending or go out of service (depending upon whether you selected

opt’n Sure.v or must Sure..v

above). This condition will remain for a set number of

minutes to discourage a possible thief from remaining near the machine.

1. Press , then press until the display shows

anti.jp@ xx

XX represents the number of empty conditions that will occur before the SureVend™ system is disabled for a certain number of minutes.

2. Enter the numbe r of empty condi tions using the n umber keys. ( Entering 00 disables this feature.)

3. Press . The display shows

ajp.t mr xx m

XX represent s th e n umbe r of m inutes the S ure Vend™ system remains disabled af ter an anti-jackpot occurrence.

4. Enter the number of minutes using the number keys. (Entering 99 causes the SureVend™ system to remain disabled until the main door is closed after the next service call.)

5. CONTINUE.

4800006 66 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

COUPLE/UNCOUPLE TRAY MOTORS

Tw o motors may be electro nic ally coupl ed to turn toget her to vend a wide pro duct. In some cases, you may need to connect or disconnect the wire harness from a specific motor. See

"Set Up A Tray To Vend Wide Products" on page 18.

NOTE:

An even numbered motor (0, 2, 4, etc.) may only be

coupled to an odd numbered motor (1, 3, 5, etc.)

1. Press , then press until the display shows

CPL MTRS

2. Press the letter of the tray you want to couple, or press to couple motors on tray

A, then press to get to the desired tray.

COUPLE ADJACENT MOTORS:

a. The display shows

+.A.+.A.+.A.+.A.+.A

. This display means that on the A tray, all

adjacent motors (0 and 1, 2 and 3, etc.) are coupled.

NOTE:

The +s and As represent motor positions 0 through 9.

b. On the control p anel, press the E VEN motor nu mber of the p air you wi sh to couple or

uncouple. In our example, to uncouple motors 0 and 1, press 0. The display will now show

COUPLE NON-ADJACENT MOTORS:

A.A.+.A.+.A.+.A.+.A.

a. Disconnect the motor(s) between the two you want to couple. See "Connect and

Disconnect a Motor Harness" on page 24 for information on how to do this. The display shows

A.A.+. A.+.A.+.A.

. This display means that on the A tray, adjacent motors 0 and 1 are NOT coupled, 2 is coupled to 5, 6 is coupled to 7, and 8 is coupled to 9.

NOTE:

The +s and As represent motor positions 0 through 9. If a motor is

disconnected or not present (motors 3 and 4 in this example),

its position is replaced by an empty space.

b. On the contro l panel, press the m otor num ber of the even moto r of the m otor p air you

wish to couple or u ncouple . For exam ple, to uncou pl e mo tors 2 and 5 , pre ss 2. T he

+ representing motor number 2 changes to a C. Please note that the left motor of a

coup led pair MUST be an even-numbered motor.

3. CONTINUE.

December 2004 67 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

SET DEFROST OPTIONS (Supervisor Mode Only)

The Refreshment Center has a built-in defrost cycle to assure that ice does not build up on the evaporator coil. It may be necessary to adjust the defrost timing for locations with extremely warm and humid conditions (see unscheduled defrosts below).

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until the display shows

3. Press . The display will show

X/DAY

. “X” is the number of times per day that the

SET.D EFROST

defrost cycle operates. This can be set for 2, 3, or 4 times per day, with a default of 2. Press to change the value of X.

4. Press until the display shows

FOR XXMIN

. XX represents how many minutes the

defrost cycle operates. The default value is 10 minu tes, b ut t his valu e can be conf igured between 10-15 minutes. Press to change the value of XX.

5. Press until something like the following displays:

2 > NORM SINCE 2003 07/08 04.28

2 > NORM is a running total of the number of Unsch edu led De fr osts the compressor has performed since July 8 at 4:28. The time is in 24 hour format.

The controller monitors the compressor operation and may determine that a defrost cycle is necessary in addition to the regularly scheduled defrost. If more than 3 unscheduled defrosts occur per month, check that the door seals properly. If no air leak is apparent, the schedule d defro st cycle can be in cre ased in ra te or duration as in steps 2 and 3 above.

6. If desired, press to reset the counter to 0 and the counter date and time to the present.

7. CONTINUE.

SET FIRST IN - FIRST OUT(FIFO) MODE

FIFO is used to link adjacent selections together to act as a single selection. The selections will alternate delivery between the linked selections no matter which of the selections are actually made. T his assur es tha t when the sa me pr oduc t i s of fer ed in multi ple selecti ons t he freshest product is delivered. Any selection can be set up in the FIFO mode, however you cannot link motors on other trays. FIFO does not work in the test vend mode.

NOTE:

All spirals in FIFO must be full of product from front to back to prevent false

anti-jackpot errors.

4800006 68 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

1. Press , then until the display shows

FIFO MTRS

2. Press the letter of th e tra y you want to link, or press to link motors on tray A, the n press down until desired tray.

3. The display shows

AAAAAAAAAA.

This display means that on the A tray, no adjacent

motors are linked.

4. Press the selection number to toggle that motor of the tray between FIFO and no FIFO.

NOTE:

Fifo motors are shown as “>” in place of the tray letter in the motor position.

The “>” means that this motor is linked to the motor to the right. For coupled motors, the even motor will show + and the odd motor will show “>”. The last motor on a tray cannot have a “>”. A ”?” is displayed if a motor was originally

marked as FIFO but n ow is no t prese nt. A “X” i s displ ayed if the m otor is FIFO

linked but not present. A “O” is displayed if the motor is the last of a FIFO link

but not present.

EXAMPLE:

The display shows tray A as

AAA>>AAAAA.

The display is telling you that

selctions A2, A3, and A4 are all linked together and are using the FIFO mode.

5. Press to link the whole tray together.

6. Press to unlink all motors on a tray.

7. CONTINUE.

SHOW THE TEMPERATURE IN STANDBY MODE (Supervisor Mode Only)

1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55.

2. Press , then until something like

3. Press an apostro phe i s added before the tempe ratu re

+/ - +37oF

displays.

+/ - ‘+37oF

. Close the door.

The temperature will displ ay in the ready message once the temperatu re setpoint is met.

4. CONTINUE.

December 2004 69 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW MACHINE TEMPERATURE

1. Press . The display shows

TEMP +38

=0 F

. This example shows that the machine

temperature is 380 degrees Fahrenheit.

NOTE

The temperature reading may display one of the following instead of “TEMP”,

depending on conditions in the machine:

-XX.H

- XX is the number of minutes left in the health control grace period (see "Health Control" on page 42)

HC.ER

- a health control error has occurred.

DEF

- the machine is currently in a passive defrost cycle

+x.x

- the temperature has been over the health control limit for x.x minutes.

2. If “I” replaces “F” or “C” after the temperature, then the temperature is invalid. The last valid temperature is shown. Check diagnostics for the cause, usually a faulty sensor.

3. A decimal point following “F” or “C” indicates the software has turned the compressor on. If the compressor is not on, check the related wiring.

4. A comma after the “F” or “C” indicates the software is currently performing a defrost.

5. To change the display units, press . The display now shows

6. CONTINUE.

VIEW SUREVEND SOFTWARE VERSION

1. Press , and press until the display shows

Sure ver xxx

the current SureVend software version number.

2. CONTINUE.

VIEW SOFTWARE VERSION

1. Press , and press until the d isplay sh ows

VER XXX.XX

. "XXX.XX" re presents

the current software version number.

2. CONTINUE.

TEMP +03 O C

.”XXX” represents

4800006 70 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SET THE TIME OF DAY

1. Press . The display shows

TIME HH.MM

. "HH.MM" is the time in 24-hour format.

2. Enter the current time using the number keys.

NOTE

9:00 am is entered with a leading zero: 0900; 9:00 pm is entered as 2100.

3. CONTINUE.

SET THE DATE

1. Press , and press until the display shows

mm/dd/yy x

. “MM” is the month,

“DD” is the day, “YY” is the year, and “X” is the numbered day of the week (1=sunday, 2=monday, etc).

2. Enter the current day, month, and year using the number keys. The day of the week number will be calculated for you based on the date you enter. For example, press the following keys to enter January 22, 2004: 0, 1, 2, 2, 0, 4. While you are doing this, the “X” character becomes a dash (-) until you have finished entering the day, month, and year. Don’t enter that day of the week number yourself.

3. Press to switch between MM/DD/YY and MM-DD-YY formats.

4. CONTINUE.

SET DAYLIGHT SAVINGS OPTION

This option will automatically adjust the machine’s clock for daylight savings.

1. Press , and press until the display shows one of the following:

DST N.AMER, DST UK/EUR., DST AUSLIA, DST OFF

2. Press to select the appropriate option for your machine.

3. CONTINUE.

December 2004 71 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

SET TIME-OF-DAY INHIBITED VENDING

You can configure up to four inhibited intervals per day.

1. Press , then press until the display shows

INHIB - - - -

2. Go to "Time Interval Editing" on page 72 for an example of how to set up time-of-day inhibited vending.

SET TIME-OF-DAY FREE VENDING

You can configure up to four Free Vend intervals per day.

1. Press , then press until the display shows

FREEV - - - -

2. Go to "Time Interval Editing" on page 72 for an example of how to set up time-of-day free vending.

SET TIME-OF-DAY DISCOUNT VENDING

Vending can be discounted up to four times a day. For example, this can be used to favor early-arrivi ng emplo yees.

1. Press , then press until the display shows

DISCT - - - -

2. Go to "Time Interval Editing" on page 72 for an example of how to set up time-of-day discount vending

TIME INTERVAL EDITING

You can select up to four times of day for each special vending period.

NOTE

If two or more of these time periods overlap, the interval with the highest

priority will overrule the other(s). This order of precedence is:

a. INHIBIT b. FREEVEND c. DISCOUNT

For example, if a DISCOUNT time period is scheduled for a certain area before the end of an INHIBIT time period, DISCOUNT does not begin until the INHIBIT interval has ended for that area.

4800006 72 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and DISCOUNT intervals. There is one difference for the DISCOUNT time interval, so we will use it in our example. Assume you just finished page 72. Step 1 picks up where you left off . . .

"Set Time-Of-Day Discount Vending" on

1. Press , then press until the display shows

DISCT - - - -

2. Press the number of the time interval you want to edit, or to edit time interval 1 (we'll use interval 1 for this example).

3. The display shows

1.DISCT ON

1.DISCT OFF

This tells you whether your time interval

(represented by 1) is on or off. Press to change the condition of the time interval.

NOTE

If you turn an interval ON, it must be edited.

You can edit a time interval now, then turn it OFF until another time.

4. Press . The display shows

1.DSCT X

. "X" represents the di scount percent a ge for

this period. Enter a discount percentage of 25 with the number keys. (Discount percentages of from 0 to 99 are permitted.) The machine will apply a 25% discount to each price, rounding up to the near est nickel (or whate ver is the small est coin accepted by the coin mechanism).

5. Press . The display shows

1. STRT X. XX

K==?

X.XX is the currently set start time . Enter

a new start time (24-hour format) for this interval. To enter the time for 3:30 pm, enter

1530.

6. Press . The display shows

1.S T OP X.XX

K==?

X.XX is the currently set stop time. Enter

a new stop time (24-hour format) for this interval. To enter the time for 6:00 pm, enter

1800. You have now establi shed a 25% di scount that st arts a t 3:30 pm and ends at 6:00 pm.

7. Press . The display shows

1.@ - - - - - - -

. The dashes represent the days that this

time interval is active. Pressing number keys 1 through 7 switches the days on/off (1=sunday, 2=monday, etc.) For example, press "2", "4", and "6". The display now shows

1.@ - M - W - F -

. This discount interval is only active on Monday, Wednesday,

and Friday.

December 2004 73 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

8. Press . The display shows by this time interval. Press the appropriate letter key to enable a tray, press the key

again to disable it. For example, pressing A, C, and E will cause the display to look like this:

A - C - E - - - -

Press to turn on all levels; press to turn all levels off.

9. Press . The display shows custom message selected, and "X" represents the custom message number set for this

interval. Press the number key of the message (1 through 8) you want displayed. To edit this message, press and follow the procedure given in "Edit Custom

Messages" on page 76. Press 0 to turn the message OFF for this time interval.

10. CONTINUE.

SELECT A STANDBY MESSAGE

The standby message is displayed during normal vending pe ri ods whe re the re ar e no o ut of service faults on the machine.

, meaning that all A, C, and E selections are affected by this interval.

- - - - - - - - -

1. MESG OFF

. The dashes represent the trays af fected

1. MESG X

"OFF" means there is no

1. Press , then press until the display shows current message numbe r selected for the st andby message . Tw o dashes mea n that the

factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display th e factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this, press and follow the procedure given in "Edit Custom Messages" on page 76.

4. CONTINUE.

STANDBY XX

"XX" represents the

4800006 74 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

SELECT AN OUT-OF-SERVICE MESSAGE

1. Press , then press until the display shows

SERVICE XX

"XX" represents the

current message number selected to display when the machine is out-of-service. Two dashes mean that the factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display the factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this, press

and follow the procedure given in "Edit Custom Messages" on page 76.

4. CONTINUE.

SELECT A FREEVEND MESSAGE

1. Press , then press until the display shows

FREE XX

"XX" represents the

current message nu mber selected for the message that displ ay s when the machine is in the freevend mode. Two dashes mean that the factory-set message is selected.

2. To select a message, just press the corresponding number (1 through 8). To display the factory-set message, press 0.

3. The selected message (except the factory-set message) can be edited. To do this, press and follow the procedure given in "Edit Custom Messages" on page 76.

4. CONTINUE.

December 2004 75 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

EDIT CUSTOM MESSAGES

1. Press , and press until the display shows

EDIT MSG X

. X is the number of a

message (1-8). Press the number of the message you want to edit.

2. Press . The message text is displayed with the first character flashing.

3. To view the message, pre ss . The message scrolls across the display. To stop the

scrolling, press .

4. When the character you want to change is flashing, either enter it directly, or use

and to step through the character set until the desired character is displayed. Use the arrow keys to highlight different characters. See the section on the next page

for an explanation of special keys and the character set.

SHORTCUT Instead of stepping through the whole character set to enter a letter that is

not on your keypad, enter one close to the one you want, then step to it. Example: If you w ant t o ente r an L, first pr ess , then press six

times. Y our L should now be displayed.

THE END OF MESSAGE CHARACTER

This is the most importa nt charact er in your message, beca use it tells the machine w hen the message is ended . If you don't use this ch aracter, your message will be followed by a bunch of zeros.

4800006 76 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

ENTERING YOUR MESSAGE

Most of the keys on the control panel have a special purpose to help you create and edit your messages:

Inserts an R at the flashing ch aracter.

Inserts an S at the flashing ch aracter.

Inserts a T at the

flashing ch aracter.

Rep e ats the l etter to

the left of the fla s hing

character.

"Pages" t hrough the mess age, ten characters (one

screen ) at a t im e.

Steps forward and ba c k w ard through the

message, one character at a time.

Steps forward and ba c k w ard through the

charac t er lis t , one character at a tim e. See the

character list on the next page.

Inse rts a space at the

flashing ch aracter.

Deletes the current

character and closes

up the space.

Deletes the current

charac te r and leaves

the space.

Enters the specia l "e nd of message" character ,

whic h deno te s th e end

of the mes s age.

M^grE

N_isF

O`jt

Pakum Qblv RcmwJ

Sdn

(SPACE)

Teo| K

UfpA

VgqÚ Z

December 2004 77 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

PAYOUT COINS

1. Press . If a dumb mech was selected, the display shows mech was selected the display shows

2. Press . A dumb me ch pays out one Nickel; an MDB mech pays a co in from tube 1 .

Press . A dumb mech p a ys out one Dime; an MDB mech pays a coin from tube 2.

Press . A dumb mech pays out one Quarter; an MDB mech pays a coin from tube

3. To continuously pay out coins, hold down the appropriate key.

4. CONTINUE.

SET PRICES

1. Press . The display shows machine, .YY is the lowest. Prices can be set from $.01 to $325.12. Enter prices using

one of the following methods:

X.XX .YY

PAY 123

X.XX is the highest price set for the

NDQ =123

; if an MDB

Set the Entire Machine to One Price

a. Press . The display shows **

selections in the machine are now set to this price.

Set All Selections on a Tray to One Price

a. Press the letter key (A - J) corresponding to the tray you want to price. The display

shows B* prices set for the B tray.

b. Press . The display shows B*

selections on this tray are now set to this price.

c. Press another letter key, or to price another tray.

Set the Price of an Individual Selection

a. Press the number of the selection to be priced. (Example: B1.) The display shows

B1 X.XX

b. Press another letter key, or to price another selection.

X.XX .YY

. Enter a price using the number keys. The selection is now priced.

This display shows the maximum (X.XX) and minimum (.YY)

X.XX

. Enter a price using the number keys. All

4800006 78 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW NONRESETTABLE SALES AND VEND DATA

1. Press . The display shows showing the total of all sales in the machine. This is a running total, and is not

resettable.

2. Press . The display shows machine. This is a running total, and is not resettable.

3. CONTINUE.

VIEW SALES DATA THREE DIFFERENT WAYS

Paid sales and vends can be viewed three different ways: By whole machine, by tray, and by individual selection. The first screen of the data item shows its machine total.

1. Press , then press until the display shows ** for the machine.

2. To view the data by tr ay, press the lette r o f the tra y you want to see. You can then press

and to scroll through data for all the active trays.

NR $ XX.XX

NR X

"X" is the total number of vends made by the

"XX.XX" is a dollar and cents figure

$ X.XX

. This is the sales total

3. To view the data by individual selection, pr ess the letter and number of the selection you want to see. You can then press and to see data for all the active

selections.

4. If viewing data by individual selection, press to view the date and time of the last vend of that selection.

5. CONTINUE.

VIEW CARD READER PAID SALES (Not shown if total is zero.)

1. Press , then press until the display shows

2. Press , then press until the display shows amount of money collected from card reader sales. Also, see "View Discount Sales

By Time Interval" on page 82.

$ XX.XX

DBT XX.XX

. "XX.XX" is the

3. CONTINUE.

December 2004 79 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW COUPON SALES (Not shown if total is zero.)

1. Press , then press until the display shows

2. Press , then press until the display shows amount of money collected from card reader sales. Also, see "View Discount Sales

By Time Interval" on page 82.

3. CONTINUE.

VIEW TOTAL PAID VENDS

1. Press , then press until the display shows paid vends for the entire machine.

2. To view the data by tr ay, press the lette r o f the tra y you want to see. You can then press

and to scroll through data for all the active trays.

3. To view the data by individual selection, pr ess the letter and number of the selection you

$ XX.XX

tkn XX.XX

"XX" is the total number of

. "XX.XX" is the

want to see. You can then press and to see data for all the active selections.

4. CONTINUE.

CLEAR ALL RESETTABLE DATA

1. Press . The display shows resettable.

2. Press and hold . Two beeps sound and the display shows and then changes to

3. CONTINUE.

FINISHED

NR$ XX.XX

. All resettable data is cleared.

This is a running total, and is not

CLEARING

momentarily,

4800006 80 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

CLEAR PAID SALES DATA ONLY

1. Press , then press until the display shows and cents figure showing the total of all PAID sales in the machine (as opposed to

unpaid sales like winner and free vends). This is the total since the last time it was cleared.

2. Press and hold . Two beeps sound and the display shows and then changes to

3. CONTINUE.

VIEW AMOUNT IN COIN BOX (Not shown if total is zero)

1. Press , then press until the display shows

2. "XX.XX" is the dollar and cents amount in the coin box.

3. CONTINUE.

FINISHED

. All paid sales data is cleared; other data is not cleared.

$ XX.XX

CBX XX.XX

"XX.XX" is a dollar

CLEARING

momentarily,

VIEW AMOUNT IN VALIDATOR (Not shown if total is zero)

1. Press , then press until the display shows "XX.XX" is the dollar amount in the bill stacker.

2. Press to show the quantities of bills in the stacker. For example, the display

shows to show the quantities of other bills, such as $5s, $10s, or $20s.

3. CONTINUE.

$01 20

, meaning that there are 20 $1 bills in the bill stacker. Press again

DBV XX.XX

December 2004 81 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW FREEVEND SAL ES BY TIME INTERVAL (Not shown if total is zero)

1. Press , then press until the display shows XX.XX is the total value of unpaid vends.

2. Press , then press until the display shows for freevend interval 1, only shown if a freevend selection is made.

3. Press to view freevend intervals 2 through 4.

4. CONTINUE.

VIEW DISCOUNT SALES BY TIME INTERVAL (Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows for discount interval 1.

_0$ XX.XX

1.FRV .00

1.DSC .00

. This is the total sales

$ XX.XX

. This is the total sales

3. Press to view intervals 2 through 4.

4. CONTINUE.

VIEW FREE VENDS (Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows machine-wide freevends, shown even if zero.

3. CONTINUE.

_0$ XX.XX

FRV XX.XX

"XX.XX" is the total

4800006 82 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW WINNERS (Not shown if total is zero)

1. Press , then press until the display shows

2. Press , then press until the display shows

-0$ XX.XX

WIN XX.XX

"XX.XX" is the total

machine-wide winners, shown even if zero.

3. CONTINUE.

VIEW TIME DATA

1. Press , then press until the display shows

TIME DATA

2. Press . The following message scrolls across the display:

MAIN.1 237M 01/30 10.13

This example shows the latest time interval the main (machine) door was open (1). It was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13).

Press . If applicable, similar displays will appear for intervals 2, 3, and 4. Otherwise, go to the next step.

3. The following message scrolls across the display:

AUX.5 33M 01/30 10.58

This example shows the latest time interval the interior door was open (5). It was open for 33 minutes, and was opened on January 30 (01/30) at 10:58 am (10.58). Press

. If applicable, similar displays will appear for intervals 6, 7, and 8. Otherwise, go

to the next step.

4. The following message scrolls across the display:

HEALTH OFF 01/30 14.09 MAX. 69

This example shows that the health control timer turned off on January 30 (01/30) at 2:09 pm (14.09), and the maximum temperature reached was 69°F.

NOTE

The temperature display units will be in °C if you selected Celsius during the

temperature display function.

December 2004 83 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

5. The following message scrolls across the display:

LAST POWER 01/30 13.51 FOR 00. 0.23

This example shows that the last time the machine lost power was on January 30 (01/

30) at 1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23).

6. Press . The following message scrolls across the display:

LONGS.T POWER 01/30 10.58 FOR 00. 2.47

This example shows that the longest time the machine was without power was on January 30 (01/30) at 10:58am (10.58) for zero days, 2 hours 47 minutes (00. 2.47).

7. Press . The following message scrolls across the display:

FULL CLEAR 01/30 8.58

This example sho ws tha t th e last ti me resettable sales was fully clear ed was o n Ja nuar y 30 (01/30) at 8:58am (8.58).

8. Press . The following message scrolls across the display:

TIME SET 01/30 9.15

This example shows that the last time the time or date was set was on January 30 (01/30) at 9:15 am (9.15).

9. Press . The following message scrolls across the display:

PRICE SET 01/30 9.42

This shows that the last time prices were set was January 30 (01/30) at 9:42 am (9.42).

10. Press . The following message scrolls across the display:

last.vnd C1 06/02 9.42

This example shows that the last selection vended was C1 (C1) on June 2 (06/02) at 9:42 am (9.42).

11. CONTINUE.

NOTE

Refer to "View Sales Data Three Different Ways" on page 79 to view the

date and time of the last vend of that selection.

4800006 84 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW TOTAL UNPAID SALES (Not shown if total is zero)

1. Press , then press until the display shows

_0$ XX.XX

"XX.XX" is the tota l unp aid sal es (free vend s, win ner ven ds, 100% discount s, zer o price vends) for the entire machine.

2. If desired, view this da ta by tray and individual selection.

3. CONTINUE.

VIEW TOTAL UNPAID VENDS (Not shown if total is zero)

1. Press , then press until the display shows

_0 XX

"XX" is the total number of unpaid vends for the entire machine.

2. If desired, view this da ta by tray and individual selection.

3. CONTINUE.

VIEW NUMBER OF TEST VENDS (Not shown if total is zero)

1. Press , then press until the display shows

TST X

"X" is the number of test vends.

2. If desired, view this da ta by tray and individual selection.

3. CONTINUE.

VIEW MACHINE ID NUMBER

1. Press , then press or until the display shows

I.D. XXXXXX

The X's represent the 8-digit machine ID number.

2. You can edit the machine ID number if the SUPERVISOR access code has been previously entered.

3. CONTINUE.

December 2004 85 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW SUREVEND™ DATA

Certain SureVend™ data can be viewed if the values are not zero.

1. Press , then press until the display sho ws

Sureemp t xxxx

. XXXX represent s

the number of times credit was restored or returned because of SureVend™. Press

to reset this count.

2. Press . The display shows

.Sure xxxx

. XXXX represents the total number of

SureVend™ corrected vends, viewable by selection. These are vends which normally would not have delivered product if SureVend™ was not in use. Press and hold

to reset this count. a. Enter a selection letter/number to view the count for that selection.

b. Either enter another selection letter/number, or press to scroll through all

selections.

NOTE

A high number of corrected vends on a specific selection could indicate that

the tray is not properly configured for that product.

3. Press . The display shows

wo.Sure xxxx

. XXXX represents the total number of

vends, viewable by selection, made while SureVend™ was not in use. Press and hold

to reset this count.

a. Enter a selection letter/number to view the count for that selection.

b. Either enter another selection letter/number, or press to scroll through all

selections.

4. CONTINUE.

4800006 86 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

TEST VEND SELECTIONS AND VERIFY CREDIT ADDED

1. Press . The display shows

TEST .00

You may now test vend selections. If you

insert money into the mach ine, the zer os in the di splay will be re placed wi th the am ount of the credit. After the item vends, your money will be returned.

NOTE

You may make one more test vend if you close the door

while still in TEST VEND mo de.

2. CONTINUE.

TEST THE MOTORS

1. Press , then press until the display shows

TEST MTRS

2. Press to interrogate all motors. The display stops at the first motor with a known error, or will show the total number of homed motors.

3. Press to run all snack motors one time. The display stops at any motor showing an error.

-or-

Press to run only those motors not home or jammed. After a motor is run, an error message will show if any motors are still jammed or not home.

ERROR MESSAGES

DISPLAY PROBABLE CAUSE

quk.cycl.id

cpl.err.id

test id

timeout id

The motor (designated by its id number) cycles through

its position s too quickly; it is probab ly s horted.

An unresolved electronically coupled motor (designated

by its id numb er).

The motor failed (designated by its id number), test it

individually.

The mo to r (designated by its id number) did not leav e

home or reach home in the expected time; possibly

jammed.

4. CONTINUE.

December 2004 87 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

VIEW MOTOR STATUS BY TRAY

1. Press , then press until the display shows

TeST MTRS

2. Press or the letter of the tray you want to view.

3. The display will show the status of all motors on the tray:

X +

(If motor is present) X is the tray letter being viewed (If motor is present and coupled to the next odd motor)

(blank) (If motor is not present and not coupled)

? . '

(If motor is coupled but not present) (If the motor is home) (If there is a motor error such as jammed, tray not detected or missing)

The follow ing e xampl e is for tra y C wi th 7 mo tors prese nt a nd ho me wit h non e j am med. Motors 1 and 3 are not present, 6 and 7 are coupled, and 8 is coupled to 9 but is not present nor home:

`K==`K==`K`K+`K\=`K

otor 0 Motor

4. Press to run all motors on this tray.

-or-

Press to run only those motors in error.

-or-

Press a number key to run that motor only.

5. CONTINUE.

4800006 88 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

TEST THE SUREVEND™ SYSTEM

1. Press , then press until the display shows one of the following:

Suretst ok Suretst xx

This means the SureVend™ system is operating properly.

XX represents the location of a blockage. The sensing zone numbers 1 - 9 may appear (1 being closest to the glass). This display changes as the location of the blockage changes, accompanied by a beep. You may use this screen to te st the prod uct co verag e of the S ur eVend™ sensors, but the accuracy may be somewhat lower than in actual vend situations.

Suretst cal

This means that calibration values are high. Press to view the

calibration values. This condition may be caused by dirt, misalignment of the SsureVend™ sensors, or a partial blockage of a sensor.

2. From any of the previous displays, press to view the real-time calibration values.

Press to return to the

Suretst

screen.

A calibration value of 0 indicates a shorted detector. This will normally require replacing the hinge-side PC assembly.

A calibration value of 1 means that the zone co uld no t be calibra ted, indi cating a blocke d or damaged sensor.

Calibration values above A are abnormal and may require adjusting the alignment or cleaning the sensors.

Suretst comm

This indicates a loss of communication with the SureVend™ system. Check all harness connections between the main controller and the SureVend™ controller.

3. CONTINUE.

December 2004 89 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

TEST THE DISPLAY

1. Press , then press until the display shows

DSPLY TEST

2. Press to light all display segments; press to turn them off.

3. Pressing any key on the customer keypad will display that character in every segment.

4. CONTINUE.

DOWNLOAD DATA TO A PDCD (DEX Mode Only)

1. Connect your portable data collection device (PDCD) per its operating instructions.

2. If data does not download into your PDCD upon connection, press . Data is downloaded into your PDCD.

NOTE

Depending upon the setti ng selected in "S et DEX Opt ion s" on p age 57, data

may be cleared after the download is complete.

3. CONTINUE.

SET FREEVEND OPTIONS

1. Press until one of the following is displayed:

FREE OFF

- Normal vending mode . No items are on freeven d. A closure on the keyswitch

input causes the machine to go out of service.

FREE on

- All items are on freevend. The credit display shows:

NO MONEY REQUIRED

closure on the keyswitch causes the machine to go out of service.

FREE W/KEY

- All items are freevended while there is a closure on the keyswitch input. Normal cash sales are supported when the keyswitch input is open. If the free vend code (see "Enter a Freevend Code" on page 55) is not 0000, the code must be entered first.

FR E E ONC E

- A closure on the keyswitch input causes only the ne xt item to be freevended.

Coin mechanism errors are ignored. Normal cash sales are also supported.

2. If

FREE W/KEY

is selected, press to limit free vending to specific selections. Press

the letter of th e selection you wan t to ven d. Fo r exa mple, t he display shows

. Selections A and C will allow free vends.

. A

.a c - - - - -

3. CONTINUE.

4800006 90 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

VIEW DIAGNOSTIC ME SSAGES

1. Press . the display shows any of the following diagnostic messages, depending upon any fault(s) present:

ERROR MESSAGES

NO ERRORS

ajp.tmr xx.xm

ajp xxx mn/dy hr.mn

CARD. COMM

CARD. F. COMM

CARD.ERR

CARD. ERRXX

CARD.F.ERR

CARD. F.ERRXX

None of the following errors are detected: This appears if the SureVend™ anti-jackpot timer is active, showing

the t ime rema ining on the t imer. Th i s t imer is cleared upon c losure of the main service door.

This show s t he total number of tim es t he SureVend™ anti-jackpot feature occurred plus the date and time of the last occurrence. Press

to reset this count.

Incomplete card reader communications. Check cables or replace unit.

Incomplete card reader communications - check cables. The card reade r is not oper ational.

Card reader is indicating it has a problem. Card reader has an error and indicates code XX. The code is defined

by the card reader manufacturer. To correct, contact card reader manuf ac t urer. T he unit is still operatio nal.

Card reader is indicating it has failed. Replace unit. Card reader has failed an d indicates code XX. T he c ode is defined

by the card reader manufacturer. To correct, contact card reader manufacturer.

CARD. F. JAM

CARD.SERV

CHK PRICE

CHK CONFIG

DBV.ACCEPT

DBV. COMM

DBV. JAM

DBV. MOTOR

Card reader has failed be c ause card is jammed in the unit. Remov e the jammed card.

Card reader requires se rv ic e. Th e unit is still operational. Price error detected and changed t o m ax i m um - ch ec k prices. A PRODUCT CONFIG value was out of bounds and set to nominal -

check all PRODUCT CONFIGs. The vending machine is telling the bill validator not to accept any bills.

Check th e enabled channels of the bill valid at or. Incomplete bill validator communications -- check harness. A bill is jam m ed in the acceptance path. The unit will dis able itself

until the error i s correcte d. Remove bil l stuck i n the accept ance p ath. Cycle m ac hine power OFF and then ON.

One of the motors has failed. The unit will disable itself until the error is correct ed. Check for bill stuc k in the acceptance pat h. If no bill is present, replace the validator. Cycle machine power OFF and then ON.

December 2004 91 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

ERROR MESSAGES (CONTINUED)

DBV.ROM

DBV. SENSOR

DBV.STACKR

ERR A B C (etc)

food 1. 2. *

timeout

food 1. 2.3.

both sw.2 +3. food 1. 2. no shut sw.3 food 1. 3. no open sw.2

food _ 3. aux.dr open

ROM checksum failure. Th e unit will disable itself until the error is corrected. Replace the validator.

One of the sensors in the bill validator has failed. The unit will disable itself until the error is correct ed. C heck for bill stuck in the accep t ance path. If no bill is present , replace t he validator. Cycle machin e power OFF and th en ON.

The stacker is open or remo ve d. Th e unit will disable itself until the error is corrected. Install the stacker correctly.

The stacker is full of bills. Remove bills from the s tack er. Error exists on tray A, B, C, etc. Motor may be jammed, not home, or

a couple error exists. (The * is fla s hing.) Jammed do or.

(The 2 is flas hing.) Door seen as open and closed. (The 3 position is flashing.) Could not find the closed position.

(The 2 position is flashing.) Could not find the open position. (The 1 position is flashing.) The loading door is open.

food 1. _ not shut

HC.ERR xxºF

only top 2 shelves

available

only top 3 shelves

available

HOME.SNS xx

KEYPAD XY

keyswitch

(The 3 position is flashing.) Not in the shut position. Refrige rated products went out of service on dat e-time MM/DD / YY

HR.MN because of a healt h MM/DD/YY HR .MN control error. The maximum temperatur e reached after this ti m e w as XXºF.

Refrige rated products went out of service on health control. On ly trays A and B are available.

Refrige rated products went out of service on health control. On ly trays A, B, and C are available.

One of the motor sensor lines is idling in an incorrect state. This error could indicate a bad interf ac e board or a bad or pinc hed harness. Disconnect the harnes s and see if the error dis appears. If so, the harness is to blame. If not, susp ec t th e int erface board.

- indicates an error in the snack matrix (section)

- indicates an error in the even home line

- indicates an error in the odd home line

- indicates an error in both odd and even home lines

- indicates an error in the can u nit (if av ailable) Key(s) x, y stuck. This error is generated if the freevend key switch is on, but the

machin e is not configured w it h fr ee w/ key.

4800006 92 December 2004

Refr eshment Center Operators’ Guide Programming Procedures

ERROR MESSAGES (CONTINUED)

MECH.ACCEPT

MECH.COMM

MECH.JAM

MECH.ROM

MECH.SENSOR

NO MECH

NONE READY

RAM ERROR

Coin me c hanism acceptor s ection is unplugged from the mai n body of the coin mech. Connect the cable and cycle machine power OFF and then ON.

The ven ding machine is te lling the coin mech not t o ac c ept any coins Incomplete coin mech communications -- check harness. One or more coin tubes are jammed. Pay a coin from each tube until

the jam is c leared. Coin is ja m m ed in the acceptor se c ti on. C heck the coin mec hanism

for a jam in this position. Insert co ins and cycle machine power OFF and then ON.

Replac e t he coin mechanis m . Coin mech reporting a bad tube sensor - replace mech Coin me c h not detected - mac hine will not opera t e if co nf igured for

coin mech. No select ion is ready to ven d. Ch ec k th at no time-of-day in hibits are

active. RAM is not initialized or is not co m pat ible with the curre nt ly loaded

software. I f t his mess age appe ars, in itialize your RAM by perform ing the following procedure: NOTE: In it ializing RAM will er as e all your data. Be sure y ou have written t his inf ormation down before continuing.

ROM ERROR

TEMP REF

TEMP SNSr TEMP RANGE TEMP2 SNSR

TEMP 2.RANGE

TEMP xxºF TOO COLD

Press AND HOLD unt il y ou hear two beeps and the display shows

Error in the programming EPROM. MACHINE WILL NOT OPERATE.

The temperature reference on the main pcb cannot be read. If the

temp sensor reading has been invalid for 2 minutes and the temperature setpoint is below 54ºF the compressor will run at a fixed 10 min on and 15 min off until the temperature becomes valid. If the setpoint is 54 ºF or above the compressor will turn OFF and will remain off until the temp sensor becomes valid.

The prim ary temperatur e s ensor cannot be read. The prim ary temperatur e s ensor is out of range . The secondary temperature sensor ca nnot be read. The secondary temperature sensor is o ut of range. The mon it ored temperature is too cold. This e rror may occur if the

compressor does not properly turn off when there is no period (".") following ºF or ºC or if the merchandiser configuration was recently changed to a warmer setpoint.

cfkfpeba

December 2004 93 4800006

Program mi ng Pr oc ed ur es Refreshmen t Cen te r Op er ato r s’ Guide

ERROR MESSAGES (CONTINUED)

Selection NN was marked as empty by the SureVend™ system

Sure.empty nn

becaus e a product delivery w as not detected. Th is error is cleared upon closure of the main service door.

Surei.tst xx

This diagnostic automatically enters the appropriate SureVend™ test screen. See

"Test the SureVend™ System" on page 89.

4800006 94 December 2004

Index Refreshment Center Operator’s Guide

Base Pl a t e , In stall .................... ....................45

Bill Selection Method .................................59

Bill Validator, Select ............................. .... ..59

Bill Validator, Test ............................. ...... ..49

Card Reader Paid Sal e s, View ........ ............79

Card Reader, Setup .....................................60

Cash Box Lo ck, Insta l l ............ ........ ........ ....46

Coin Box Amount, View ............................81

Coin Mechanism, Load ...............................47

Coin Mechanism, Select .............................58

Coin Me c h anism, Setup ................ ........ ......47

Column D i v i d e r, Install ........ ........ ........ ......22

Column Divider, Remove ...........................22

Coupon Sales, View ....................................80

Custom Messages, Edit .. .......... .......... .........76

Date, Set ...... ........ ........ ........ ........ ........ ........71

Daylig h t S a v i n g s, Set ............ .................... ..71

Declining Balance .......................................62

Defrost Options ...........................................68

DEX Mode , Setup ........ .......... .......... .......... . 57

DEX Opti o n s, Set ................ .......... .......... ...57

Diagnostic Messages, View ........................91

Disable Trays ..............................................65

Display, Test ...............................................90

Enable Trays ...............................................65

End of Message Character .......................... 76

Error Messages, View .. .......... .......... .......... . 91

Escrow ........................................................61

Forced V e n d ...................... .................... ......61

Free Vends, View .......................................82

Freeve n d Co d e .............. ........ ........ ..............55

Freevend Message .......................................75

Language, Select .........................................58

Lock Cyli n d e r , In stall ............ .......... .......... . 46

Lunch Buckets ............................................35

Machine Configuration ...............................64

Machi n e ID N u m b e r, View .............. ........ ..85

Machi n e Te m p e r a t u re, View ......................70

Message

Out-of-service .......................................75

Standby .................................................74

Mode Keys, Lock Or Unloc k ...... .......... ......56

Monetary Option

ACC.STK .. .... ...... .... ...... .... ...... .... ...... .... 61

CHANGE X.XX ...................................61

DECLINE.ON .......................................62

FAIL = CA S H .................... ...................62

LOW.MSG ...... .... ...... .... ...... .... ...... .... .... 62

Monetar y O p t ion s, Setup ...... .......... .......... .. 61

Motor H arness, Connect ................ ........ .....24

Motor H ar n ess, Disco n n e ct .............. ........... 24

Motor, Remove ...........................................23

Motors, Test ................................................87

Nonrese t t a b l e Sales Data, Vie w ........ .......... 79

Nonresettable Vend Data, View .................79

Non-st an d a r d B i ll V a l i d a t o r, Setup ............60

Operat i o n al Readin ess Chec k ........ ........ .....48

Out-of-service Mes sa g e .. .......... .................. 75

Overbuy Disabled .......................................62

Paid Sa l e s D ata, Clea r .............. ........ ...........81

Payout Coins .................................... ...........78

Payout Keys, Lock Or Unlock ....................56

SureVend™ Data, View .............................86

SureVend™, Test ........................................89

Power Requirements ....................................3

Price La b e l s, Instal l .................. .............. .....38

Price Roll, Adjust ........................................ 39

Prices , S e t .......... .......... .......... .......... .......... .. 78

Printer Baud Rate, Select ............................58

Printer Mode, Sel e ct ........ .................... .......57

Product Pusher ............................................35

Product Spacer, Install ...... ............ .......... .... 32

Product Spacer, Remove . .. ...... .... ...... ...... .... 32

Resett able Data , Clear .......................... .......80

Reval u e O p t io n ............ .................... ........ ...60

Sales Data, View .........................................79

Selection ID Numbers, Install .....................39

Set

Defro st Options .................. ........ ........ ...68

Setup

Bill Validator ........................................59

Card Reader .......................................... 60

Coin Mechanism ...................................47

Date ....................................................... 71

4800006 Index - 1 December 2004

Crane Merchandising Systems 480 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Section 1: Introduction

Power Requirements

Unpack the Machine

Controls and Indicators

Turn the Merchandi s e r ON and OFF

Section 2: Initial Set-Up

Moving the Merchandiser Through a Narrow Doorway

Open the Rear Outlet Diffuser

Position the Merchandiser

Configure Machine for Dual Zone

Section 3: Tray Set-Up

Place a Tray in the Loading Position

Set up Trays to Vend Products

Set Up A Tray To Vend Wide Products

Remove a Snack or Candy Tray

Remove a Bottle Tray

Remove and Install Column Dividers

Operate a Tray Outside of the Machine

Replace a Motor with a Spiral Bearing

Connect and Disconnect a Motor Harness

Remove and Install Spirals

Remove a Spiral Coupler

Remove and Install a Spiral Motor

Install a Gear

Install a Spiral Coupler

Move a Tray Up or Down

Install a Tray in the Merchandiser

Install and Remove a Product Spacer

Section 4: Load the Merchandiser

General Tray Loading:

Special Considerations:

Spiral Wall Retainer Usage

Product Pusher Usage

Configure the Merchandiser for Vending "Top Shelf"

Return the Trays to the Vending Position

Install and Set Price Labels

Section 5: SureVend™

Section 6: Health Control

Section 7: Final Installation

Level the Merchandiser

Install the Base Plate

Install the Lock Cylinder

Install the Optional Cash Box Lock

Set Up the Coin Mechanism

Load the Coin Mechanism

Operational Readiness Check

Spiral Indexing Procedure (One Spiral, One Motor)

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)

Test the Bill Validator

Section 8: Programming Intro

The Displays

The Function Ke y s

Other Keys

Control Panel Switches Explained

Programmin g Flow Charts

Programming Procedures

GAIN ACCESS TO THE SUPERVISOR MODE

SELECT DISPLAY LANGUAGE

SELECT COIN MECHANISM

SELECT BILL VALIDATOR AND OPTIONS

INITIAL SETUP OF A NON-STANDARD BILL VALI DATOR

SELECT CARD READER AND OPTIONS

SELECT MONETARY OPTIONS

SET UP WINNER MODE

VIEW OR SET MACHINE CONFIGURATION

ENABLE OR DISABLE TRAYS

SET UP BASIC SUREVEND™ OPTIONS

SET SUREVEND UP THE SUREVEND ANTI-JACKPOT FEATURE

COUPLE/UNCOUPLE TRAY MOTORS

SET FIRST IN - FIRST OUT(FIFO) MODE

VIEW MACHINE TEMPERATURE

VIEW SUREVEND SOFTWARE VERSION

VIEW SOFTWARE VERSION

SET THE TIME OF DAY

SET THE DATE

SET DAYLIGHT SAVINGS OPTION