Crane Merchandising Systems 325, 327 Operator's Manual
This machine has been engineered to our own rigid safety and performance standards. It
has been designed to comply wit h sanitation and health guidelines r ecommend ed by the
Auto matic Merchandising Health-Industr y Council (AMHIC) and it conforms w ith all other
NAMA safety recommendations.
This machine has been manufactured in accordance with the safety standards of both
Underwriter’s Laboratories and the Canadian S tandards Association. To maintain this
degree of safety and to cont inue to achieve the level of performance built into this machine,
it is important th at installation and maintenance be per formed so as to not alter the original
construction or wiring and that replacement parts are as specified in the Parts Manual. Your
investment in this equipment will be protect ed by usi ng this Operatos’s Guide and the
Parts Manual in your op er a tio n, servic e and main te nance wor k . B y fol lo w in g prescrib e d
procedures , machine performance and safety w ill be preserved .
Crane Merchandising Systems Parts and Support
Parts: 1-800-621-7278 Service:1-800-628-8363
TABL E OF C O N TE N TS
Initia l S e t-up.......... ...... ...... ...... ...... ...... ...... ...... .......... ...... ...... ...... .. 1
Power Re q u i r e m e n t s ......... ...... ...... ...... ...... ...... ...... ...... .......... ...... .... 1
Wate r Re q u i rements......... ............ .................. ............ ............ ......... 1
Final Installation ............................................................................. 2
Install Options................................................................................. 4
Get The Ma ch i n e Re ady To Vend D rinks ...... ...... ...... ...... ...... ...... .. 7
Adju stments a n d Minor Mai n tenanc e... ............ .................. ..... 12
Programming The Cold Drink Center...................................... 17
Getting Around ............................................................................. 17
The Disp l a y s ........... ...... ...... ...... ...... ...... ...... ...... .......... ...... ...... ...... 18
The Fun c t i o n Key s.......... .......... ...... ...... ...... ...... ...... ...... ...... ...... .... 1 8
Other Keys .................................................................................... 18
Some Conventions:....................................................................... 19
Control Panel Switch Functions Explained .................................. 20
SureVend™......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... .......... .... 2 1
The Sup e r v isor Mode.. ...... ...... ...... ...... ...... ...... ...... ...... ...... .......... .. 22
Programming Procedures.......................................................... 23
Gain A cc e ss To The Su p ervisor Mo d e........ .................. ............ ....23
Enter A New Supervisor Code.......................................................23
Ente r A Freeven d Co d e.... ............ ............ .................. .................. ..23
Ente r a N e w D a t a Re ca l l Code .... ...... .................. .................. ........24
Lock Or Unlock Mode or Payout Keys .........................................24
Set Talker Mode.............................................................................25
Set Pr int er or DEX Mo d e.. .......... ...... ...... ...... ...... ...... ...... ...... ...... ...25
Set Dex Options.............................................................................26
Select Printer Baud Rate................................................................26
Select Display Language................................................................27
Select Coin Me chanism ... ...... ............ ............ ............ .................. ..2 7
Select Bill Va l i d a t o r and Optio n s.... ...... .................. ............ ..........28
Initial Setup Of NonStandard Bill Validator .................................29
Select Card R ea d e r a n d Opt i o n s.... ............ ............ .................. ......3 0
Select Monetary Options ...............................................................30
Set Up Winner Mode .....................................................................33
Set Up Mug Discount ....................................................................34
Disable Selections in the Merchandiser.........................................34
Set Up Cu p Si zes ..... ...... ............ .................. ............ .................. ....35
Set Up A Drink ..............................................................................36
Facto ry Defau l t Th row Tim es and V o l u m e s............. .................. ..3 7
Blende d Drinks ....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 3 8
Configure Pump Type....................................................................39
Configure Number of Selections ...................................................40
Set Up Au t o m a t ic Delivery Doo r Op tions........ ...... ...... ...... ...... ..... 4 0
Assign Cup Sizes to Selections......................................................41
Turn SureVend™ On or Off ..........................................................42
Optio n a l o r Mandato ry S u reVend ™...... .. ...... ............ .................. ..42
Set Up the SureVend™ Anti-Jackpot Timer .................................43
View Software Version..................................................................43
Set the Time of Day.......................................................................44
Set Month, Date, and Year.............................................................44
Set Daylight Savings Time Options...............................................44
Set Time-of-D a y In h i b i t Vendin g................ .................. ................45
Set Time-of-Day Free Vending .....................................................45
Set Time-of-Day Discount Vending..............................................45
Time Interval Editing.....................................................................46
Select a Standby Message..............................................................48
Select an Out- o f-Service Mes sa g e........... .................. ............ ........4 8
Select a Freevend Message ............................................................49
Edit Cu st o m Me ssage ... ...... ...... ...... .......... ...... ...... ...... ...... ...... ...... .4 9
View Machine Configuration Setting............................................51
View Cu p Si zes Assi g n ed to Sele c t i o n s...... ...... ............ ................52
Payout Coins.................................................................... ..............52
Set Prices........................................................................................53
View No n re settab le Sale s an d Ven d D at a .. ...... ...... ...... ...... ...... ..... 5 3
View Data Four Different Ways....................................................54
View Total Paid Sales....................................................................54
View To t a l Sales By D ri n k Si ze...... ............ .................. ............ ....54
View Total Sales By Selection ......................................................54
View To t a l Sales By Ind i v i d u a l S e l e ction....... .................. ............55
View Total Paid S a l es By Pr ice Line...... ...... ...... ...... ...... ...... ...... ...55
View To t a l Paid Vend s.. ............ .................. ............ .................. ....55
Clear A ll Re setta b l e D a t a...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...56
Clear Paid Sales Data Only............................................................56
View Amount in Coin Box ............................................................56
View Amount in Validator ............................................................57
View Fr e e v end Sales by Time Int e rv al...... .................. ..................57
View Discount Sales by Time Interval..........................................58
View Fr e e Ve n d s............ ............ .................. ............ .................. ....58
View Winners ................................................................................58
View Time Data.............................................................................59
View To t a l Unp a i d S a l e s................... ............ .................. ............ ..6 0
View Total Unpaid Vends .............................................................60
View Nu mb er of Test V e n d s ...... ...... ...... ...... ...... ...... ...... ...... ...... ...61
View Nu mb er of Mug Ve n d s.. ...... ...... ...... ...... ...... ...... ...... ...... ...... .61
View Number Of Alt Vends..........................................................61
View Machine ID Number.............................................................61
View Cup Ring Cycles Related to SureVend™............................62
View Nu mber of Cup Ring Cycle Failures. ...... ...... ...... ...... ...... ..... 6 2
View Home Switc h Us e Relate d to S u re V end ................ ..............6 2
Test Vend Selections and Verify Credit Added.............................63
Test t h e Displa y........... ............ .................. ............ .................. ......63
Test D ro p a Cup......... ............ ............ ............ .................. ............ ..6 4
Test the Automatic Delivery Door.................................................64
Test Th row Still Wate r .................. ............ .................. ............ ......6 4
Test Throw Carbonated Water.......................................................64
Test the S y ru p Pumps ..... ...... ...... ...... .......... ...... ...... ...... ...... ...... .....65
Test t h e Ice Make r............. ............ .................. ............ ..................65
Test the Carbonator........................................................................66
Cool san Operation ............. .................. ............ .................. ............66
Test Variou s Sw i t c h es and Sensors....... ...... .................. ............ ....68
View SureVend™ Average Calibration Value . ........ ............ ......... 69
View SureVend™ Last Recorded Calibration Value....................69
Test t h e Displa y........... ............ .................. ............ .................. ......70
View Diagnostic Messages............................................................70
Down lo ad Data t o a PD CD...... ...... ............ ............ .................. ......7 2
Set Freevend Options.....................................................................73
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
Initial Set-up
Power Requirements
This merchandiser requires power as shown in the following table. NOTE: Each
merchandiser should have its own electrical circuit.
Power Requirem ents
Country Volts Frequency (Hz) Current (Amps)
U.S., Mexico, and Canad a 115 60 20
International 230 50 13 - 16
This merchandiser is suppl ied with a service cord for the coun tr y of use and is terminated i n a grounding t ype plug. The wall receptacle used for this merc handiser
must be properly polarized, grounded, and of the correct voltage. Operating the
merchandis er f rom a sour ce of l ow voltage will VOID YOUR WARRANTY. Each
merchandiser should have its own electrical circuit and that circuit should be pro
tected with a circuit breaker or fuse conforming to local regulations.
-
Voltage C h ec k - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL terminals of the wall receptac le. The voltmeter should indi cate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca
tions.
Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and
GROUND terminals of the wall re cept acle . The vol tmeter shoul d indi cate 110-130
volts ac for 120 volt, 60 Hz locations, or 220-240 volts ac for 230 volt, 50 Hz loca
tions.
Noise Po tent ia l Ch e ck - Place t he lead s of a vo ltm eter ac ross t he NEUTRAL and
GROUND terminals of the wall receptacle. The voltmeter should indicate 0 volts
ac. A measurement gre ater than 1.5-2.0 vol ts ac could result in probl em s for the
merchandiser's electr onic circuitry ca used by electrica l noi se.
Any deviation from these requirements could result in unreliable performance
from your merchandiser.
Water Requirements
If your location has chemically softened water, one of the following steps is
advised:
• Have a non-softened supply line run to the merchandiser
-
-
• Contact your local water filter supplier for in formation and suggestions
Well wat er can also be used in the Cold Drink Center. However, you should have
it checke d for levels of carbonates and alkali es. Contact your water filter supplier
if these values are relatively high.
Water Pressure
Minimum water pr essure: 20 psi (138.0 KPa) at 1/2 gal lon/minute
Maximum water pressure: 80 psi (522.0 KPa) at 1/ 2 gallon/minute
3280020 Page 1 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
Supply Line Requirements
Locate suppl y li ne at the rear of the merchandi ser.
Equip the line wi th a shut -off valve.
Flushing Water Supply Line
Flush the water supply line before con necting it to the merchandiser. A minimum
of five gall ons is usually requir ed before connecting the merchandiser to the sup
ply line. To avoid introducing possible water line contaminant s int o the merchandiser, DO NOT flush the merchandiser water system.
Positioning The Merchandiser
You can pos it ion this merchandiser anywhere in a bank of machines. It can even
be placed on the end flush against a side wall.
Leave enough room in front of the merchandiser for the door to move freely.
BE SURE THE REAR OF THE MERCHANDISER IS AT LEAST 6" AWAY FROM
THE WALL. THIS WILL ENSURE W ARM MOIST AIR IS VENTED OUT OF THE
MACHINE'S INTERIOR AND THE REFRIGERATOR CONDENSER FAN I S NOT
OBSTRUCTED.
-
NOTE
This machine is only rated for installation i n an indoor location.
Final Inst all ation
1. Connect the merc handiser to the water suppl y:
a. You will need the following:
• A coil of copper tu bing with outside diameter of 3/8 inch (9.5 mm) or greater .
The appropriate plastic tubing may be substituted.
• A 3/8 inch (9.5 mm) flare nut. A 3/8 inch (9.5 mm) male flare is provided.
b. Connect the merc handiser to your water supply.
2. Connect the merc handiser to the power source:
Power to the me rchandiser is controlled by the ma in power switch, lo cated on the
power panel .
a. Make sure the main power switch is OFF.
b. Connect the merc handiser’s power cord to your wall outl et.
3. Using a spirit level, level the merchandiser front to back and side to side.
August, 2003 Page 2 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
4. Set up the menu
assembly:
a. Swivel the
cup turrets
away from the
door.
b. Remove the
thumb scre ws
as shown,
and slide out
the menu
assembly.
c. Install selec-
tion inser t s as
shown.
5. Reinst all the
menu assembly
in the reverse
order of
assembly.
SELECTION INSERT
INSERT AS SHOWN
VIEW A
VIEW A
DOOR
DISPLAY
ASSEMBLY
6. Load the coin
SLIDE
mechanism:
a. Open the cab-
inet door and
the monetary
THUMB
SCREW
door.
b. Insert coins
into the i r
respective tubes until each tube has been filled.
c. Inspect the tubes for shi ngled coins and correct i f necessary.
BRAND NAME LABELS FOR COLD DRINK SELECTIONS
ARE AV AILABLE FROM THE FOLLOWING SOURCES:
National Beverage Screen Printers
609 East Main Street
Williston, SC 29853-5272
Outside South Carolina call: 1-800-325-9021
Inside South Carolina call: 1-803-266-5272
Fax: 1-803- 266-5301
The suggested style is: NBS-57
Size: .81 x 2.62
327p0001
3280020 Page 3 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
SLIDE
Insta ll Options
1. Install the coin box lock :
a. Install the lock cylinder, washer, and nut in the order shown.
b. Tighten the nut.
c. Install the lock bar as shown, and secure with the scre w.
2. Mount the base pl ate brackets:
a. Secure a base plate bracket at each of the remai ning pairs of holes with
two of the hex head sc rews.
3. Mount the base plate and slides:
a. Insert the short arm of the slides into the hinged tabs of the base plate.
Position the slide so the notch near the short arm is on the bottom side.
b. Insert the lo ng arms of the slides into th e base plate brackets.
c. Insert a cotter pin through t he hole in the back end of each slide . Secure
the pins in place.
d. Push the base plate toward the merchandiser cabinet. The front tab of
the base plate bracket should seat in the notch in the long arm of the
base plate slides.
BASE PLATE
MOUNTING
LEFT HAND
BASE PLATE
SLIDE
COTTER
PIN
BRACKET
August, 2003 Page 4 3280020
HEX HEAD
SCREW
RIGHT HAND
BASE PLATE
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
NOTE
The mountin g bracke t s are sub jec t to d amage when moving t he
machine with a fork lift. Remove the brackets prior to moving
the machine with a for k li ft to prevent damage.
4. Install the water filter car tridge:
IF YOUR MERCHANDISER HAS THE WA TER FI LTER OPTION, I T CANNOT BE
OPERATED WITHOUT A PROPERLY INSTALLED WATER FILTER CAR
TRIDGE.
NOTE
Check the water filter installation record. There is a place to
write the vend number on the cartridge. Local conditions may
require more frequent replacement.
a. Your filter cartridge i s shipped inside the waste p ail. Locate it and
remove the wrapping.
b. Install the filter in accordance with the appropr iate procedure:
EVERPURE W ATER FILTER INSTALLATION
Check the water filter installation record. There is a place to write the vend number on the cartri dge. The cartridge is ef fective for a maximum of 10,000 18 oz.
vends, 11,000 16 oz. vends, 15,000 12 oz. vends, or 20,000 9 oz. vends. Local
conditions may require more frequent replacement.
-
a. Your filter cartridge i s shipped inside the waste p ail. Locate it and
remove the wrapping.
b. Gain access to the water filter head assembly, located at the cabinet
back wall abov e the wat er bath.
c. Install the filt er as shown.
3280020 Page 5 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
HYDROLIFE FILTER INSTALLATION
a. Place the fil ter inside the canister. Be sure the o-ring is seated in the
caniste r just below the threads.
b. Screw the canister and filter assemb ly onto the filter head unt il it com es
to a stop.
c. Open the water valve on the inlet line by rotating the handl e to the verti-
cal position as shown.
HYDROLIFE FILTER REMOVAL
a. Close the v alve on the inlet line by rotating the handle into t he horizonta l
position as shown.
b. Relieve water pressure by performing two or three water throws (See
"Test Throw Still Water" on p age 64).
c. Unscrew the filter and canister assembly from the filter head. Remove
the filter from the canister.
August, 2003 Page 6 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
Get The M achine R eady To Vend Drinks
1. Fill the water bath:
a. Open the convenience valve.
b. Fill the water bath level with the carbonator top, or until water runs out
the water bath overflow tube.
2. Load and set up cold drink products:
Bag-in-box machines:
a. Place the bag-in-box containers on the left hand si de of t he cabinet with
the fitti ngs facing up.
b. Connect the syr up lines to the bag-in-box container s. Note that the
syrup lines are mar ked wit h the number s 1 thro ugh 8. These corres pond
to the pumps, which provide syrup for selections A through H, respec
tively. Make sure the bag-in-box containers you have installed agree
with these markings.
c. Place connectors inside box.
Syrup tank machines:
a. Load syrup int o the tanks.
b. Insert the syrup dip tubes into the tanks and place the lids on the tanks.
Note that the syrup lines are marked with the numbers 1 through 8.
These correspond to the pumps, which provide syrup for sel ections A
through H, respec tively. Make sure the syrup tanks you have installed
agree with these markings.
-
Load the cup mechanism:
NOTE
Use cups that have been designed for use in a cold beverage
vending machine. Do NOT use cups made of clear
(transparent) material.
For single cup size machines, the sa me size cups must be loaded in turr ets 1A,
1B, 2A, and 2B. For dual cup size ma chines, small cups are loaded in turret s 1A
and 1B; large size cups are loaded in turrets 2A and 2B. The size of cup you
load, and its location, must agree with the available cup mechanisms and
the cup size that you sel ect duri ng progra mming. Refer t o the progr amming
section (an d the section on cup mechanisms) for more information.
a. Support the cup mec hanism in the upright posi tion.
b. Push the latch forward to release the cup mechanism. Continue to sup-
port the cup mecha nism while you lower it into t he loading position.
c. Remove the turret cover.
3280020 Page 7 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS!
d. Open the bottom of the wrapper on a stack of cups.
e. Insert the wrapped cups into the turret and pull the wrapper out.
DO NOT FILL CUPS ABOVE THE LEVEL MARKED ON THE
OUTSIDE OF THE CUP TURRETS OR ABOVE THE “FILL
LINE” LABEL INSIDE EACH TURRET, OR MOTOR JAMS
WILL OCCUR.
USE ONLY THE SAME SIZE AND BRAND OF CUPS IN
EACH TURRET; DO NOT INTERMIX!
f. Replace the turret cover after the turrets have been loaded.
g. Be sure the cup mechanism is locked into th e upright position.
CABINET
DOOR
RETAINING
STRAP
LID
LOAD CUPS
HERE
CUP MECH
MOUNTING
BRACKET
LATCH
CUP TURRET
CUPS
TOP VIEW
August, 2003 Page 8 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
Set up the CO2 tank:
NOTE
A full CO2 tank can be da ngerous if it is drop ped or mishandl ed. Handle with care
and keep the tank lid in place until the tank is properly secured in the
merchandiser.
a. Place the power switch in the OFF position.
b. Install a full CO2 tank on the merchandiser as shown. Secure the CO2
tank wi th the retaining chain. (N ote the var ious retaining chain configura
tions.)
ADJUSTMENT
SCREW
CO HOSE
2
(REAR OF TANK SHOWN)
CO CYLINDER
2
VALV E
ADJUSTMENT
LOCK NUT
-
SYRUP TANKS
RETAINING
CHAIN
CO CYLINDER
2
RETAINING
CHAIN
CO CYLINDER
2
LOCATION 1
LOCATION 1
˜
RETAINING
CHAIN
LOCATION 2
CO CYLINDER
2
327p0008
c. Remove the CO2 tank lid. Briefly open and close the CO2 cylinder val ve
to blow out any forei gn m atter.
d. Locate the CO2 regulator and flat plastic washer (in a box), and the
tapered plastic washer (in plastic bag).
e. Connect t he CO 2 hose from the secondary regulator tee f it ting to the reg-
ulator. Firmly tighten the fitting.
3280020 Page 9 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
NOTE
Not using a wrench on the tank si de may damage the CO2 t ank,
result ing in personal injury.
f. Using two wrenches, tighten the line to the regulator.
g. Insert the flat washer into the regulator nut.
h. Using two wrenc hes, connect the regulat or to the tank outlet and tighten
in place.
i. Open CO2 tank valve.
j. Adjust the CO2 regulator so that the gauge reads 60 PSI (4.10 bar).
k. The secondary regulator is located behind the monetary panel on the
right side of the cabinet. Adjust the secondary regulator to 40 PSI ( 2.76
bar).
l. Lock the adjustment screw in pl ace.
m. Remove the water bath cover and actuate the pressure relief valve
located on top of the carbonator tank for 3 to 5 seconds.
n. Check for gas le aks along the CO2 line.
August, 2003 Page 10 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
W
a
s
p
b
t
w
p
t
p
a
d
P
a
o
h
t
i
Is the ratio of syrup to water in a cold drink
BRIX
1. Prime the Syrup System:
Before trying to brix the machine: Operate each syrup val ve (increase flow)
to flush any air or water out of the tubing, pump, or syrup syst em. This resid
ual air and water i s left in the system from factory leak testing and m achine
setup. If air passes through the syrup valve, syrup cannot, and the drink will
be weak.
a. Place a cup in the cup delivery compartment.
b. Perform a syrup test throw . Refer to "Set Up A Drink" on page 36.
Measure the amount of syrup you get.
c. Repeat step b until 1.7 oz (50 ml) of syrup (the proper amount of syrup
for the 12 oz cup) is di spensed.
d. Repeat steps a through c for all the remaining selections in the machine.
e. Remove and discard the cup.
mach in e . Als o , to BRIX the machine is to set
up that ratio.
-
2. Test for Gas Leaks
Now that the pumps are primed, they will not pulse until syrup is called fo r.
Test the lines for gas leaks as follows:
a. Close the CO2 cylinder valve.
b. Observe the hi gh pressure gauge. If the read ing on the gauge
decreases, there is a leak in the system.
c. Locate the source of the leak and r epair it.
3. Purge the Carbonator of Air
hen a merchandiser is first put into servi ce, air may be present in the carbontor. This air will not mix with the water, nor will i t be absorbed into the water. A
ressure builds up in the carbonator, the air will be trap ped in the top of the caronator and will prevent
he carbonator from filling
ith water. The water
ump wil l no lo nger be ab le
o pump against this high
ressure , and i t will stop
nd di sp lay a
iagnostic message.
urge the carbonator of
ny trapped air by lif t ing up
n the pressu re rel ief val ve
andle as shown. Once
his condition is corrected,
t will not happen again as long as the merchandiser is properly serviced.
3280020 Page 11 August, 2003
`^o_=ibsbi
RELIEF VALVE
CARBONATOR
SCREWDRIVER
WATER BATH
316P0103
Cold Dri n k Center (327/328) Operator’ s Guide
Adjustments and Minor Maintenance
1. Em p ty in g the b ill s tac k e r:
2. Cup mechanism adjustment.
a. Place seven cups in the cup ring.
b. Observe the cl earance as shown in view B.
c. If necessary adjust by firs t l oosening the adjustm ent arm screw (view A).
d. Move adjustment arm until correct clearance is achi eved.
e. Hold adjustm ent arm in place and tighten adjustment arm screw.
LOOSEN SCREW
MOVE ARM
ADJUSTMENT
ARM
View A
View B
VIEW FROM BENEATH
CUP
CAM
CORRECT
ADJUSTMENT
This clearance is just
large enough to allow
cup ejection
ADJUSTED
TOO TIGHT
ADJUSTED
TOO LOOSE
CUP
CAM
This side is snug
against cam
327p0015
August, 2003 Page 12 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
WATER
C
N
G
SCREW
3. Testing the water pump flow
The water pump shoul d require between 13 and 21 seco nds to completely refi ll
the carbonat or. To chec k the water flow, proceed as follows:
a. Place a cup in the cup station and make sure the waste pail is in place.
b. Press , then unt il the display shows:
`^o_=qbpq
c. Press . The water pump start s, and the di splay shows
while the carbonator dispenses, then shows
cfii=uu
as the carbonat or
refills.
d. After adjusting the flow, repeat step c until the desired time is achieved.
4. Adjusting the water pump flow:
a. Remove the cap nut to ex pose the adjustment scr ew.
b. Turn the adjustment screw:
CLOCKWISE to decrease refill time.
COUNTERCLOCKWISE to increa s e re fi ll time.
NOTE
Failure to replace the cap nut will cause the water pump to leak.
c. Replace the cap nut.
PUMP
.
bjmqvfkd=
5. Adjusting the water valve:
The water valves are located under the water bath cover.
To prevent personal injury, only turn the adjusting screw when
making adj ustm ents. DO NOT loos en or remove t he li mit scr ew
located above the adjusting screw.
See "Set Up A Drink" on page 36, for the procedure and t able
for set ti ng th ro w s .
3280020 Page 13 August, 2003
AP
UT
ADJUSTIN
NOTE
NOTE
Cold Dri n k Center (327/328) Operator’ s Guide
(
ADJUSTING SCREW
a. Rotate the adjusting screw 1/8 tur n:
CLOCKWISE to decrease water throw.
COUNTERCLOCKWISE to incre a s e wa te r th ro w.
b. Repeat the testi ng steps until the water throw is as desired.
LIMIT SCREW
SEE WARNING)
6. Testing the syrup throw:
a. Place a graduat ed fl ask in the cup station.
b. Re fe r to "Set Up A Drink" on page 36, for infor m a ti on on h ow to set
your syrup and perform test throws.
c. Test throw syrup and compare the volume of syrup to the suggested vol-
ume in the table for the cup size being vended.
d. If necessary , adjust the syrup valve to obtain the proper volume.
e. Repeat steps c and d for all selections.
NOTE
Softwar e ti m es do not control the output volume of diaphragm
pumps; they simply start the motor . The output volume is
controlled with a mechanical adjustment in the pump.
August, 2003 Page 14 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
E
7. Adjusting the Syrup Throw (DIAPHRAGM PUMP):
a. Locate the adjusting block within the syrup pum p. Momentarily activat e
the prime switch to put the adjusting block into clear view.
NOTE
When adjusti ng the crank
PRIMING
SWITCH
arm adjuster screw, loosen
the limit scr ew ¼ turn only.
Loosening t he li m it screw
ADJUSTING
SCREW
more than ¼ turn may allow
the adjuster screw to shift
when the limit scr ew is
LOCK
SCREW
tightened. This will re sult in
an inaccurate adjustment.
b. Loosen the lim it screw ¼ turn, then turn the adj uster
screw:
CLOCKWISE to decr eas e the sy ru p th ro w.
COUNTERCLOCKWISE to increase the syrup throw.
c. Tighten the limit screw .
d. Repeat the test and adj ustment procedur e until the syrup throw is as
desired.
e. Repeat the above steps for each syrup pump.
8. Adjusting the Syrup Throw (CO
2 PUMP)
a. Turn the adjustment screw:
CLOCKWISE to decrease the volume.
COUNTERCLOCKWISE to
increase the volume.
b. Repeat step a for each pum p.
ADJUSTING
SCREW
VALV
3280020 Page 15 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
WATER LEVEL
W
T
BUSHING
FLOAT ASSEMBLY
9. Setting the icemaker water level:
A proper level should be maintained wi thin the icemaker. To determine the
water le vel, a label is located on the ic em aker that indicates the prop er l evel
in the melt-down tube. The icemaker water level is dependent upon the
feeder cup wat er l evel.
a. Se t th e M AIN S W I T C H to th e OFF (down) position.
b. Remove the water feeder cup cover.
c. Adjust the float shaft bushing:
UP - to raise the water level.
DOWN - to lower the water level.
d. Replace the water feeder cup cover.
e. Check the new water level:
• Set the MAIN SWITCH to the ON (up) position.
•Press , then until the display shows
•Press to dispense still water; press again to stop.
•Press . The feeder cup will refill after you leave the carbonator test.
When the feeder cup is full, press to return to
• When the water flow stops, check the water level in the melt-down tube.
`^o_=qbpq
`^o_=qbpq
.
.
f. Repeat steps a through e until the water level is correct.
SWITCH ACTUATOR
˜
ATER FEEDER
FLOAT SHAFT
1¼
August, 2003 Page 16 3280020
WATER FEEDER
FLOAT SHAF
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
Programming The Cold Drink Center
Getting Around
Getting around the Cold Drink Center software is pretty easy once you know the
feature s that are avai lable to you, and how to use them. The thr ee main par ts you
will use are the SER VICE KEYPAD, the SELECTION SWITCH PANEL, and the
DISPLAY.
The Service Keypad
For most of your programming jobs,
you will be using t he service keypad,
conveniently located on the monet ary
panel. The service keypad has 16
keys. The three columns on the left
are the MODE keys. The right hand
column contains the MOVEMENT
keys.
he Selection Switch Panel
The selection switch panel is also
located on the monetary panel. Unlike
the service keypad, it is accessible
when the cabine t door is closed.
These are the keys the customer will
use to make select ions. You can also
use these keys during programming
procedures.
3280020 Page 17 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
T
Y
e
P
e
y
g
s
le,
er
The Displays
The 10-charac ter dis play perfor ms two fun ctions , and is referr ed to in this book as
"the display":
• It shows the cust omer 's sel ecti on and how m uch cr edi t is in t he mac hine, as
well as the ready, service, and time of day messages.
• It provides information and feedback to the service per son during maintenance.
DISPLAY
The Function Keys
The keys on the control panel can be used for up to three things:
THE PRIMARY PURPOSE
This is the main job of the key. From the standb
messag e, it will allo w yo u to enter a pro g rammin
HE NUMBER
ou might be asked to
nter a numerical value.
ressing this key will
nter a "5".
mode. In this example, you can view stored sale
data.
THE SECONDARY PURPOSE
This is the key's "second job". For examp
this key can be used to delete a charact
when yo u are edi ting cu sto m m e ssages.
Other Keys
The MOVEMENT keys on the control pan el let you move i nside a mode, and back
and forth between modes.
August, 2003 Page 18 3280020
These keys are your " legs", which let you move up and
down the list of ta sks. They let you continue from one step
to the next in programming procedures.
This is your "activate" or "choose" key. It "opens a door" to
additional information and lets you begin a programming
task once you are insi de of a mode. Sometimes, it is used
as a toggle switch to show you your choices during a programming task.
This key can be used before running a function, or to
choose “ALL” in a multiple selection.
This is your "end" key. Pressing it one or more times will
move you back to the start of the mode, or all the way back
to the standby message.
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
Some Conventions:
All programming procedures assume that you are starting with the standby mes-
sage showing i n the di splay. If not, just press until you get there.
Each progra mmi ng procedure is highlighted by a poi nting hand: so it will
stand out .
Definiti ons and helpful information will appear i n shadow boxes:
Helpful Hint
When you see the word CONTINUE at the end of a function, it means to press
until you return to the standby message.
3280020 Page 19 August, 2003
Cold Dri n k Center (327/328) Operator’ s Guide
Control Panel Switch Functions Explained
Press this button to put your machine into the Price Setting mode.
You can see max imum and m ini m um mac hine prices, and change
prices for ent ire machine, entir e tray, or individua l sel ection.
Press this button to set up how the Free V end mode will operate.
Press this button to view the software version number, machine and
accessory configuration, and active selection status.
Press this button to:
• Select display language
• Select coin m echanism and
options
• Select bill validator and opti ons
Press this button to:
• View tot al sales and vends by
whole machine, selection, or
drink si ze
Press this button to:
• Download data into your portable data collection device (PDCD),
OR
• Set printer baud rate, depending upon which device you are using
Press this button to:
• Set machine configuration
• Set which selections are active
• Select card reader and
options
• Select monetary options
• Set winner feature
• Set mug discount option
• Clear resettable data
• View or set machine I D
Press this button to:
• Set time of day
• Set day, month, year
• Select di splay messages
• Edit messages
Press this button to pay one or more coins from the coin mechanism .
Press this button to see any fault or con dit ion that may place the
machine out of service
Press this button to:
• Perform TEST VENDS
• Test machine functions
Press this button to:
• Enter the SUPERVISOR mode
• Change the SUPERVI SOR
access code
• Set message scrolling speed
• Set up time of day intervals
for inhibit , freevend, and discount vending
• Tes t di splays
• Lock and unlock access to
functions
• Set free vend code
August, 2003 Page 20 3280020
Cold Drink Cente r (327/ 328 ) Op er ato r’s Gu ide
SureVend™
SureVend™ ensures that a cup is always available in the cup station before any
money is coll ected or product deli vered. The sensing system is a beam of i nfra
red light across the cup station that is brok en by the cup when it falls into position.
The SureVend™ software m onitors the cup stati on sensor during the time the cup
ring is cycled and for three seconds afterward. If a cup is not detected, the soft
ware will first determine if a second cu p ri ng with the same size cups exists and
will then try t o drop a c up f rom the s econd ring. If t he second ring al so fail s to dr op
a cup or is not usabl e, the so ftwa re will repeat the atte mpt from th e first cup ring to
attempt to cl ear any jams i n the cup del ivery area . Each ring will be tr ied up to two
times. If a cup is st il l not detected by the inf rared sensor then sev eral things hap
pen:
• Any ring that failed twice in a row is placed temporarily out-of-service for a
length of time t hat is determined by the user,
• The customer' s credit is either restored for another vend att em pt or is
retu rned auto m atic a l ly,
-
-
-
• Three beeps sound and the message
another si ze cup ring is available), or the message
the event that no other cups are available. The customer may always get a
refund by pre ssing the coin return but ton.
NOTE
INSERT MUG
message if desired (se e
Special rules exist to protect both the customer and the operator from loss. First
and foremost, the customer is protected because no drin k is spoiled nor money
lost becau se a cup fails to fall to the cup st ation. The customer is gi ven every
chance to get hi s ori ginal choice of cup size by trying at least twice per ring to
eject a cup. If two rings are availabl e with the same cup si ze, the system will alter
nately try to vend a cup from each ring until the cup is delivered or both rings are
placed out-of-service.
The operator is protect ed by the anti-jack pot progr am of the syst em. It is conc eivable that a customer could prevent cups from reaching the sensing area of the
cup station in order to steal the cups and then get a refund for the vend. Under
the SureVend™ Anti-Jackpot system, the operator can lose no more than two
cups in a row per ring. Then that ring is temporarily placed out-of-service both to
protect the cu stome r and t o discou rag e thef t. T he amoun t o f time that the cup r ing
is out-of-service is program ma ble from 0 to 99 minutes. After th e ti me has
elapsed , the cup ri ng will ret urn to ser vice but the count of the two fail ures is ke pt.
If the previous problem was theft, then the next vend attempt from that ring will be
successful and the count of the two previous failures will be erased. If the prob
lem is an actual system failure, then the third failure will permanently place that
cup ring out of service until a service technician visits the machine.
is the default message. You may customize this
"Edit Custom Message" on page 49
for more information).
SELECT ANOTHER SIZE
IN S ERT M UG
flashes (if
flashes in
-
-
3280020 Page 21 August, 2003
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