Crane Merchandising Systems 167, 177, 168, 457, 458 Installation Manual
...
1670097
Models 167, 177, 168, 457, 458, 764, 765, 784, 787
Snack/Refreshment Center 2
Snack Center 4
NATIONAL VENDORS
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
NATIONAL VENDORS
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
NATIONAL VENDORS
157P0004
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
NATIONAL VENDORS
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
797
798
167
177
457
764
784
787
168
458
765
Set-Up & Operators’ Guide
12955 Enterprise Way
Bridgeton, Missouri 63044-1200
(314) 298-3500 / Service: (800) 628-8363
www.CraneMS.com
Copyright© 12-06
1670097
How to use this guide
Since your merchandiser came equipped with a can module, the Snack Center Setup and Operator's
Guide has instructed you to get this booklet to continue your setup. Follow the steps for setting up your
can module, then return to the spot in the Setup and Operator's Guide that sent you here. You may
notice some other books in your plastic bag, also. The Programming Guide is a reference for you to use
later, after your machine is up and running. Use the Programming Guide to access the many advanced
features included with your machine.
DO NOT DISPOSE OF THIS BOOKLET! Even though you may have finished with it today, you
might find the need to set your merchandiser up again. We recommend returning it to the plastic bag, and
storing it inside the cabinet. That way, it is readily available at a future time.
This machine has been engineered to our own rigid safety and performance standards. It has been
designed to comply with sanitation and health guidelines recommended by the Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other NAMA safety recommendations.
This machine has been manufactured in accordance with the safety standards of both Underwriter’s
Laboratories and the Canadian Standards Association. To maintain this degree of safety and to continue to achieve the level of perf orma nce built into this machine, it is important that installation a nd
maintenance be performed so as to not alter the original construction or wiring, and that replacement parts are as specified in the Parts Manual. Your investment in this equipment will be protected by using this Setup and Operator's Guide and the Par ts Manual in your operation, service
and maintenance work. By following the prescribed procedures, machine performance and safety
will be preserved.
Snack / Refreshment Center Setup and Operator's Guide
Table of Contents
Preliminary.......................................................................................................................................... 5
Initial Set-Up.......................................................................................................................... .......... ... 9
1. MOVE THE MERCHANDISER THROUGH A NARROW DOORWAY............ .................... .............. . 9
remove the top panel: 9
remove the bottom panel: 9
take the merchandiser through the opening: 10
reassemble the merchandiser: 10
2. POSITION THE MERCHANDISER......... .............. ............... .................... .............. .............. ........... 10
Snack Se ction Set- U p.................. .................... .............. ..................... .................... ........................... 12
1. PLACE A TRAY IN THE LOADING POSITION...... ............... .............. .............. .................... ......... 12
1. SET UP TRAYS TO VEND PRODUCTS................ ............... .................... .............. .............. ........... 13
2. SET UP A TRAY TO VEND WIDE PRODUCTS.. ........ ..................... .............. .............. ................. 1 3
3. REMOVING A TRAY ...... .............. .............. .............. ..................... .............. .............. .............. ..... 14
4. REMOVING AND INSTALLING COLUMN DIVIDERS ........ .............. .............. .................... ........... 1 6
5. OPERATE A TRAY OUTSIDE THE MACHINE.............. ............... .................... .............. .............. . 16
1. REPLACING A MOTOR WITH A SPIRAL BEARING.... ......... .................... .............. .............. ....... 17
removing a motor: 17
installing a spiral bearing: 17
disconnecting a motor harness: 18
connecting a motor harness: 18
2. CONNECTING AND DISCONNECTING A MOTOR HARNESS .. ........ .............. .................... ........... 1 8
3. REMOVING AND INSTALLING SPIRALS.... ........ ..................... .............. .............. .................... ..... 19
to remove a spiral: 20
to install a spiral: 20
should i use a clockwise or a counterclockwise spiral? 20
1. REMOVING A SPIRAL COUPLER .................... ............... .............. .................... .............. ............. 21
22
1. REMOVING AND INSTALLING A SPIRAL MOTOR ............. .............. .............. .................... ......... 22
removing a spiral motor: 22
installing a spiral motor: 22
when are gears used? 23
where are the gears placed? 23
how is the gear oriented? 23
2. INSTALLING A GEAR..... .................... .............. ............... .................... .............. .............. ............. 23
3. INSTALLING A SPIRAL COUPLER. .................... ............... .............. .................... .............. ........... 2 4
4. MOVING A TRAY UP OR DOWN... .............. ..................... .............. .............. .................... ........... 2 6
5. INSTALLING A TRAY IN THE MERCHANDISER..................... .............. .................... .............. ..... 27
10. INSTALLING AND REMOVING A PRODUCT SPACER..... ........ .............. .................... .............. ... 2 8
loading a tray with products in general: 29
special considerations: 29
1. LOAD TRAYS WITH PRODUCT....................... ............... .............. .................... .............. ............. 29
spiral wall retainer usage: 30
B.. LOAD TRAYS WITH PRODUCT (CONTINUED)................ .............. .................... .............. ......... 31
preparing the merchandiser for vending "lunch bucket": 31
preparing the merchandiser for vending "top shelf": 32
1. RETURN THE TRAYS TO THE VENDING POSITION....... ........ .................... .............. .............. ..... 33
1670097 Page i December 2005
Snack / Refreshment Center Setup and Operator's Guide
Table of Contents
installing price labels: 34
2. INSTALL AND SET PRICE LABELS.............. .............. ..................... .............. .............. ................. 3 4
adjusting the price roll: 35
installing selection id numbers: 36
3. INSTALL SELECTION ID LABELS....... .............. .............. ..................... .............. .............. ........... 36
which id label goes with which selection? 37
Set Up The Gum and Min t Unit .................. .............. ..................... .................... .............. .............. . 38
1. INSTALL PRICE LABELS ............... .............. .................... ............... .............. .................... ........... 38
2. PUT THE GUM AND MINT DISPENSER IN THE LOADING POSITION........ .................... ............. 38
3. LOAD THE GUM AND MINT DISPENSER WITH PRODUCT........................................................ 39
5. REMOVING AND INSTALLING COLUMN REDUCERS........ ............... .............. .............. ............... 40
to remove a column reducer: 40
to install a column reducer: 40
4. RETURN THE GUM AND MINT DISPENSER TO THE VENDING POSITION...... ........ .............. ..... 40
Final In stall a ti o n........ .................. ............ .................. ............ ................. .................. ........................ 41
1. LEVEL THE MERCHANDISER.......... .............. .................... ............... .............. .................... ......... 41
method 1: 42
method 2: 42
1. INSTALL THE BASE PLATE......................... .............. ............... .................... .............. .............. ... 44
3. INSTALL THE OPTIONAL CASH BOX LOCK .......... ............... .................... .............. .............. ..... 45
2. INSTALL THE LOCK CYLINDER ..................... .............. ............... .................... .............. ............. 45
1. SET UP THE COIN MECHANISM................. .............. ............... .................... .............. .............. ... 4 6
1. LOAD THE COIN MECHANISM..... .............. .................... ............... .............. .................... ........... 4 7
Programming .................................................................................................................................... 48
the service keypad 48
1. SET PRICES ................................................................................................................................. 48
2. VIEW THE CHILLER OR CAN UNIT TEMPERATURE..... ......... .............. .................... .............. ... 4 8
Final Checkout....................................................................................................................... ........ ... 4 9
1. TEST VEND SELECTIONS................ .............. .................... ............... .............. .................... ......... 49
2. OPERATIONAL READINESS CHECK ..... .............. .............. ............... .................... .............. ......... 49
4. SPIRAL INDEXING PROCEDURE
(TWO SPIRALS, ONE OR TWO MOTORS)... ........ .............. ............... .................... .............. .............. . 50
3. SPIRAL INDEXING PROCEDURE (ONE SPIRAL, ONE MOTOR)................................................. 50
5. TESTING THE BILL VALIDATOR ................ .............. ............... .................... .............. .............. ... 5 1
December 2005 Page ii 1670097
Snack / Refreshment Center Setup and Operator's Guide
NATIONAL VENDORS
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
NATIONAL VENDORS
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
797, 798
784, 787
NATIONAL VENDORS
CRANE
NATIONAL VENDORS
ABC
DEF
GHJ
123
456
789
Q
0#
CRANE
ABC
DEF
GHJ
123
456
789
0#
Q
167, 177
457, 764
168, 458
765
157p0296
1670097 Page 1 December 2005
Snack / Refreshment Center Setup and Operator's Guide
Model 168 - Exterior View
(Models 167, 457, 458, 764, 765 have similar appearance)
December 2005 Page 2 1670097
Snack / Refreshment Center Setup and Operator's Guide
Model 168 - Interior View
(Model 167 has similar appearance)
1670097 Page 3 December 2005
Snack / Refreshment Center Setup and Operator's Guide
Model 797 - Interior View
December 2005 Page 4 1670097
Snack / Refreshment Center Setup and Operator's Guide
Preliminary
Power Requirements
The merchandiser is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle used for this merchandiser must be properly polarized, grounded,
and of the correct voltage. Operating the merchandiser from a source of low voltage will VOID
YOUR WARRANTY. Each merchandiser should have its own electrical circuit and that circuit
should be protected with a circuit breaker or fuse conforming to local regulations.
1. Voltage Check - Place the leads of a voltmeter across the LINE (LIVE) and NEUTRAL termi-
nals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz
locations, or 220- 240 volts ac for 230 volt, 50 Hz locations.
2. Polarity Check - Place the leads of a voltmeter across the LINE (LIVE) and GROUND termi-
nals of the wall receptacle. The voltmeter should indicate 110-130 volts ac for 120 volt, 60 Hz
locations, or 220- 240 volts ac for 230 volt, 50 Hz locations.
3. Noise Potential Check - Place the test leads of a voltmeter across the NEUTRAL and
GROUND terminals of the wall receptacle. The meter should indicate 0 volts ac. A measurement greater than 1.5 - 2.0 volts ac could result in problems for the merchandiser's electronic
circuitry caused by electrical noise.
Any deviation from these requirements could result in unreliable performance from your merchandiser.
Unpack the Machine
Remove all packing materials from the interior of the machine. Keep all documents; warr ant y cards,
etc. Set aside the base plate kit (if present).
1670097 Page 5 December 2005
Snack / Refreshment Center Setup and Operator's Guide
INTERLOCK SWITCH. When the cabinet door is open, this switch turns off the glass heater,
o
L
s.
M
t
e
d
c
,
a
F
p
S
m
C
r-
c
B
t
S
v
e
m
Controls and Indicators
ptional fan (if so equipped) and turns on the service light (not present on all models).
OW VOLTAGE SWITCH. Informs the controller software of the main door open or closed statu
ESSAGE DISPLAY. This is how the merchandiser communicates with the outside world. Cus-
omers can see messages about how much money they have put into the merchandiser. The messag
isplay also tells customers when a sel ecti on is sold out and when vending is free, inhibited, or disounted. The message display shows you what you are doing when you program the merchandiser
nd can show you what is wrong if there is a failure.
REE VEND KEYSWITCH (OPTIONAL). This allows someone (other than maintenance
ersonnel) to set the merchandiser to free vend without opening the door.
ELECTION SWITCH PANEL. The customer uses these switches to make selections. Also,
aintenance people may use this switch panel during programming and other support modes.
OIN RETURN BUTTON. Pressing this button returns any coins that have been paid into the me
handiser prior to a vend.
ILL ACCEPTOR (OPTIONAL). Accepts bills in various denominations, depending upon the
ype of bill validator, and how the machine is configured.
ERVICE KEYPAD. The service keypad is located at the top of the monetary panel. It gives ser-
ice personnel the means to program, retrieve data from, and view diagnostic information about, th
erchandiser.
MESSAGE
DISPLAY
FREE
FREE
TEST
DATAPRICE
VEND
VEND
DRY
PAYOUT
CONF.
PROD.
LIQUID
HOME
PROD.
TIME
ENTER/
SERVICE
OF
ACTION
DAY
INTERLOCK
SWITCH
LOW VOLTAGE
SWITCH
SERVICE
KEYPAD
NATIONALVENDORS
ACT
CREDIT
CARD READER
LETTERS
A-H,J
NUMERALS
1-9, *,0, #
MONETARY
PANEL
COIN
RETURN
BUTTON
CRANE
INSERT
COINS
OR
DOLLARBILLS
MAKE
YOUR
SELECTION
CHANGERETURNED BELOW
AB
DEF
G
H
12
56
4
789
0#
Q
C
J
3
157P0086
CABINET
SELECTION
SWITCH
BILL
ACCEPTOR
COIN
INSERT
December 2005 Page 6 1670097
Snack / Refreshment Center Setup and Operator's Guide
MAIN CONTROLLER
T
1
E
P
U.S. / CANADA POWER CONTROL PANEL
B
b
p
t
s
c
a
t
Controls and Indicators (continued)
PCB ASSEMBLY
LED1LED2
POWER ON
(LED 1)
FLASHING
HEARTBEA
(LED 2)
MAIN CONTROLLER PCB DISPLAY. This display consists of two light emitting diodes (LED)
mounted on the controller PCB.
POWER ON
(L.E.D. 1)
HEARTBEAT
(L.E.D. 2)
"CAUTION - Risk of explosion if battery is replaced with an incorrect type. Dispose of used batteries according to the manufacturer's instructions."
When lit, this red LED indicates electrical power is applied to
the controller PCB.
When flashing, this red LED indicates that the controller PCB
is active, and the software is operating.
NORMAL CONDITIONS:
When the merchandiser is operating normally, you should see a steady red POWER
ON indicator and a flashing red HEARTBEAT indicator. Contact a service represen-
tative if any other condition exists.
TOP
DC POWER
ack Side of U.S./Canada Power Panel. The circuit
oard mounted on the rear of the power panel is a dc
ower supply for the coin mechanism. A fuse protects
he board circuitry in the event of a coin mechanism
olenoid failure. If the coin mechanism is not working,
heck this fuse. If the fuse is blown, a bad coin mechnism solenoid could be at fault. (Board may not be
here if machine is setup for MDB.)
How to Turn the Merchandi ser ON and OFF
1670097 Page 7 December 2005
SUPPLY PCB
FOR 110V COIN MECH
˜
BACK SIDE
OF
AGC
FUS
1 AM
Snack / Refreshment Center Setup and Operator's Guide
I
LABEL
MAIN
ON
OFF
POWER
SWITCH
LABEL
O
LOW VOLTAGE
CIRCUIT BREAKER
626P0039
U.S./CANADA POWER PANEL INTERNA TI ONAL POWER P ANEL
MAIN
POWER
SWITCH
ELECTRONICS
BREAKER
626P0005
• Power to the merchandiser is controlled by the main power switch, located on the power panel.
• The power panel is on the right side of the merchandiser, behind the monetary door.
WARNING
Lethal voltages are present. Unplug the merchandiser whenever
you do one of the following tasks:
• Change a fuse
• Change the fluorescent lam p
• Change the lamp st a r ter
• Connect or dis connect a harness (except a motor harn ess when
the tray has been removed)
Failure to do so may result in personal injury .
December 2005 Page 8 1670097
1. Move the Merchandiser Th rough a Narrow Doorway
H
VIEW LOOKING INTO THE BOTTOM OF THE CABINET
REMOVE THE TOP PANEL:
1
2
R
1
2
NOTE: If necessary, this merchandiser can be moved through an opening as narrow as 30
inches by removing panels at the top and bottom of the cabinet.
only 28” deep, and do not require panels to be removed.
. Remove the two screws that secure each end of
the panel to the cabinet.
. Pull the panel forward to remove it from the
merchandiser.
EMOV E THE BO TTOM PANEL:
. Remove the screws that secure the panel to the
cabinet.
. Pull the panel forward to remove it from the
cabinet.
Snack / Refreshment Center Setup and Operator's Guide
Initial Set-Up
Merchandisers 457 and 458 are
REMOVABLE PANEL
FOR GETTING THROUG
A NARROW DOORWAY
VIEW LOOKING INTO THE TOP OF THE CABINET
REMOVABLE PANEL
FOR GETTING THROUGH
A NARROW DOORWAY
˜
1670097 Page 9 December 2005
Snack / Refreshment Center Setup and Operator's Guide
T
T
1
2
R
C
1
1. Move the Merchandiser Th rough a Narrow Doorway
(continued)
AKE THE MERCHANDISER
HROUGH THE OPENING:
. Open the cabinet door and place it square with the
left side of the cabinet.
. Carefully walk the merchan-
diser through the opening.
EASSEMBLE THE MERHANDISER:
. Replace the upper and lower
panels.
2. Position the Merchandiser
Move the merchandiser to its approximate position. (There are some procedures you need to do
before it is in its permanent location.) Plug in your merchandiser and turn the power switch to ON.
• You can position this merchandiser anywhere in a bank of machines. It can even be placed on an
end flush against a side wall.
• The 167 and 168 merchandisers should be located at least one inch away from the back wall.
• The 764, 765, 784, 787, 797, and 798 merchandisers should be placed at least six inches away
from the back wall. This will provide adequate air circulation for the refrigeration unit.
• The 764, 765, 787, 797, and 798 merchandisers will operate more efficiently when placed in a
shaded location.
• There should be enough room in front of the merchandiser for the door to move freely.
WARNING
This machine is only rated for installation in an indoor location.
December 2005 Page 10 1670097
Snack / Refreshment Center Setup and Operator's Guide
Time Out!
Now that you have placed your machine near its permanent location, you need to set up some of the
special options you may have.
NOW, IF YOUR MACHINE IS EQUIPPED WITH A CAN-
MODULE . . .
Grab the booklet entitled "CAN MODULE SETUP AND OPERATOR'S GUIDE" and follow the
setup procedures contained in it. After you have done that, come right back here and proceed with the
next step.
N
E
X
T
Go on to the next page and continue with the snack set up.
1670097 Page 11 December 2005
Snack / Refreshment Center Setup and Operator's Guide
Snack Section Set-Up
1. Place a Tray in the Loading Position
2. Place both hands on the tray as shown.
3. If your machine has tray latches, lightly push back on the tray with your palms. This will
release the tray latches on the sides of the tray. Otherwise, skip to step 5.
4. Push down on the tray latches with your thumbs.
5. Pull the tray toward you until you hear and feel the rear tray rollers drop into a cut-out in the top
of the guide rail. Skip to step 6
6. Lightly lift the front of the tray and pull the tray toward you until you hear and feel the tray roll-
ers drop into the cut-out in the top of the guide rail.
.
TRAY
LATCH
PULL
TRAY
LATCH
157P0011
7. Continue pulling the tray forward for another inch. You will then be able to tilt the tray down-
ward into the loading position as shown.
NOTE
When the cabinet door is not fully open, the bottom tray will rest
on the delivery pan assembly. Handle the tray with care to avoid
scratching the delivery pan assembly.
December 2005 Page 12 1670097
Snack / Refreshment Center Setup and Operator's Guide
1. Set up Trays to Vend Products
These instructions will guide you through setting up your trays for vending. You will be asked to
determine if your tray can physically hold the products you intend to vend. If not, you will be
directed to other procedures which will help you get them set up. Follow these nine steps for each
tray in your machine:
1. Make sure the tray is in the loading position.
2. Is the column wide enough for the intended product? If so, proceed to the next step. Otherwise,
set up your tray to vend wider products ( see below, this page). When you're done, return to step
3 in this procedure.
3. Will the products fit between the spiral turns? If so, proceed to the next step. Otherwise,
change the spiral.
4. Will the product pass under the tray immediately above? If so, proceed to the next step. Other-
wise, reposition the tray and guides.
5. Will the product touch products on either side? I f not, proceed to the next step. Otherwise,
install a product spacer.
6. Load products in the tray.
7. Return the tray to the vending position.
8. Install the price rolls.
9. Install the selection ID numbers.
2. Set Up A Tray To Vend Wide Products
The following steps will help you configure your tray to vend wide products. When you have completed the procedures called out in each step, return to the next step in the procedure. When you are
done with the entire wide product steps, return to the set-up procedures above.
1. Remove the tray from the merchandiser and place on a flat surface.
2. Based on the size of the product you want to vend, decide how many spiral positions it will
occupy . Please remember that the leftmost spiral in the group must have an even ID number (0,
2, 4, etc.) For example, if a product is three spirals wide, the left spiral will be ID number 0, and
the right spiral will be ID number 2. Be careful how wide you set up for, because really wide
products could get hung up in the delivery door.
3. Remove the column dividers inside the group. In the example of three spiral positions, you
would be removing the dividers between spiral ID numbers 0 and 1, and 1 and 2.
4. If your group only consists of 2 spirals, replace the rightmost motor with a spiral bearing and
gear, and install a gear on the leftmost motor. Skip to step 8.
5. Remove all spirals in the group except the leftmost spiral.
6. Do one of the following:
a. If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from all
motors in the group except the leftmost one. To the rightmost motor, connect the harness
from the motor immediately to its left.
b. If your group has an EVEN number of spirals (4, 6, etc.) remove the harnesses from all
motors inside the group (leave the harnesses connected to the leftmost and rightmost
motors).
1670097 Page 13 December 2005
Snack / Refreshment Center Setup and Operator's Guide
Study this procedure before you install a
t
t
P
1
2
3
4
y
TRAY
7. Install a spiral at the rightmost position in your group. Make sure it has the same product capac-
ity and is opposite to the one in the leftmost position.
8. Return the tray to the merchandiser.
9. Electronically couple the motors as needed (see your Programming Guide for information).
10. Return to step 3 in the Set Up Trays to Vend Products procedure, above.
ray for the first time; while you are holding
he tray you will not be able to see this area.
roceed as follows:
. If your machine has tray latches, push
with your palms. This releases the
tray latches. Otherwise, skip to step 4.
. Push down on the tray latches with
your thumbs.
. Pull the tray forward until you hear
and feel the rear tray rollers drop into
a cut-out in the top of the guide rail.
3. Removing a Tray
TRAY
LATCH
PULL
TRAY
LATCH
157P0011
. Lightly lift the front of the tray and pull the tray toward you until you hear and feel the rear tra
rollers drop into a cut-out in the top of the guide rail.
LATCH
TRAY
GUIDE
RAIL
157P0027
December 2005 Page 14 1670097
Loading...