SAFETY, REGULATORY, AND WARRANTY GUIDE
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CRADLEPOINT E300-C18B MODEL: S5A946A
CRADLEPOINT E300-C4D MODEL: S5A947A
CRADLEPOINT E350-C4D MODEL: S5A952A
WITH OPTIONAL PLUG-IN MODULES:
CRADLEPOINT MC400LP4 MODEL: MC400LP4
CRADLEPOINT MC400LP5 MODEL: MC400LP5
CRADLEPOINT MC400LP6 MODEL: MC400LP6
CRADLEPOINT MC400-600M-C MODEL: MC400-600M-C
CRADLEPOINT MC400-1200M-B MODEL: MC400-1200M
This important Safety, Regulatory, and Warranty Guide contains safety,
handling, disposal, regulatory, trademark, copyright, and software licensing
information.
Read all safety information below and operating instructions before using
the device to avoid injury.
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC STATEMENT
For product available in the USA/Canada market, only channel 1-11 can be
operated. Selection of other channels is not possible.
Operation on the 5150-5250 MHz and 5 250-5350 MHz WiFi radios is restric ted
to indoor use only.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance of 20 cm between the radiator and your body.
This device and its antennas(s) must not be co-located or operating in
conjunction with any other antenna or transmitter except in accordance
with FCC multi-transmitter product procedures.
To comply with FCC regulations and human exposure to RF radiation, the
maximum cellular antenna gain must not exceed 1dBi (619-970MHz) and 2
dBi for channel operating higher than 1G.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-exempt RSS standards.
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
For product available in the USA/Canada market, only channel 1-11 can be
operated. Selection of other channels is not possible.
The device for the band 5150-5350 MHz is only for indoor usage to reduce
potential for harmful interference to co-channel mobile satellite systems.
INDUSTRY CANADA RADIATION EXPOSURE STATEMENT
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance of 25 cm between the radiator and your body.
These radio transmitters (IC:6921A-S5A946A, 5131A-LM960, 5131A-LM940,
2417C-MC7455, 2417C-HL7588, 10224A-2018EC25AF) have been approved by
Industry Canada to operate with the antenna types listed below with the
maximum permissible gain and required antenna impedance for each
antenna type indicated. Antenna types not included in this list, having a gain
greater than the maximum gain indicated for that type, are strictly
prohibited for use with this device.
These devices have been designed to operate with cellular antennas having a
maximum gain of 1dBi in 619-970MHz band and maximum gain of 2 dBi for all
other operation in higher than 1G bands. Antennas having a higher gain are
strictly prohibited per regulations of Industry Canada. The required antenna
impedance is 50 ohms.
for devices with detachable antenna(s), the maximum antenna gain permitted
for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that
the equipment still complies with the e.i.r.p. limit;
for devices with detachable antenna(s), the maximum antenna gain permitted
for devices in the band 5725-5850 MHz shall be such that the equipment still
mplies with the e.i.r.p. limits as appropriate; and
co
This device and its antennas(s) must not be co-located o r operating in
conjunction with any other antenna or transmitter except in accordance
with IC multi-transmitter product procedures.
DÉCLARATION D’INDUSTRIE CANADA
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes: (1) l'appareil ne doit p as produire de brouillage,
et (2) l'utilisateur de l'appareil doit accepter tout b rouillage radioélectrique
subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le
canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas
possible.
les dispositifs fonctionnant d ans la bande 5150-5350 MHz sont r éservés
uniquement pour une utilisation à l’intérieur afin de réduire les risques de
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
mêmes canaux.
NOTE IMPORTANTE (POUR L ’UTILISATION DE DISPOSITIFS MOBILES):
DÉCLARATION D’EXPOSITION AUX RADIATIONS
Cet équipement est conforme aux limites d'exposition aux rayonnements IC
établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 25 cm de distance entre la source de
rayonnement et votre corps.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou
fonctionnement en association avec une autre antenne ou transmetteur.
Le présent émetteur radio (IC:6921A-S5A946A, 5131A-LM960, 5131A-LM940,
2417C-MC7455, 2417C-HL7588, 10224A-2018EC25AF) a été approuvé par
Industrie Canada pour fonctionner avec les types d'antenne énumérés cidessous et ayant un gain admissible maximal et l'impédance requise pour
chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou
dont le gain est supérieur au gain maximal indiqué, sont strictement
interdits pour l'exploitation de l'émetteur.
Ces appareils ont été conçus pour fonctionner avec des antennes cellulaires
ayant un gain maximal de 1 dBi dans la bande 619-970 MHz et un gain
maximal de 2 dBi pour toutes les autres opérations dans des bandes
supérieures à 1G. Les antennes ayant un gain plus élevé sont strictement
interdites par les réglementations d'Industrie Canada. L'impédance d'antenne
requise est de 50 ohms.
pour les appareils avec antenne (s) détachable (s), le gain d'antenne
m
aximal autorisé pour les appareils dans les bandes 5250-5350 MHz et
5470-5725 MHz doit être tel que l'équipement soit toujours conforme à la
norme e.i.r.p. limite;
pour les appareils à antenne (s) détachable (s), le gain d'antenne maximal
autorisé pour les appareils dans la bande 5725-5850 MHz doit être tel que
l'équipement soit toujours conforme à la norme e.i.r.p. limites appropriées;
et
INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE
Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA
EU Authorized Representative: James Bristow, Senior Vice President, EMEA,
Cradlepoint UK Ltd. Cedar House, Apex Court, Camphill Road, West Byfleet,
Surrey, KT14 6SQ United Kingdom
Hereby, Cradlepoint Inc. declares that this equipment is in compliance with
the Radio Equipment Directive 2014/53/EU, Energy Related Products
Directive 2009/125/EC, and RoHS2 Directive 2011/65/EU.
The full text of the EU declaration of conformity is available at the
following internet address: Cradlepoint.com/product-certifications
RESTRICTIONS ON USE
5 GHz 802.11 a/n/ac WiFi radios are restricted to indoor use only. The
5GHz WiFi radio in this device must be powered OFF if the device is
installed outdoors, or if the device is installed in a vehicle.
RF Exposure Statement: To comply with RF Exposure requirements, this
equipment should be installed and operated with minimum distance of 20
cm between the radiating device and your body.
ACCESSORIES IMPACTING COMPLIANCE
To maintain compliance with EMC, Radio, and RF Exposure requirements,
use only Cradlepoint accessories intended for use with this product. All
Cradlepoint accessories intended for use with this product will maintain
EMC, Radio, and RF Exposure compliance when installed according to
instructions. Cellular antennas must have a gain 1.42dBi (619-970MHz), 0.88
dBi (1445-1515 MHz), 2.69dBi (17170-2700MHz), 4.13 dBi (3400-3700 MHz),
4.29 dBi (5150-5925MHz). 802.11 antennas must have a gain <5 dBi.
19 December 2019 Document Part: 170825-000
RECYCLING AND ENVIRONMENTAL INFORMATION
To find information on Cradlepoint’s commitment to our environment and
how to responsibly recycle or recover Cradlepoint products at the end of
their useful life, please visit Cradlepoint.com/international.
FREQUENCIES USED AND MAXIMUM POWER OUTPUT
E300-C18A
2400-2483.5 MHz: 99 mW
5150-5250 MHz: 189 mW
5250-5350 MHz 196 mW
5500-5700 MHz 810 mW
LTE Band 1 (1920-1980 MHz) 319 mW
LTE Band 3 (1710-1910 MHz) 333 mW
LTE Band 7 (2500-2570 MHz) 336 mW
LTE Band 8 (880-915 MHz) 264 mW
LTE Band 20 (832-862 MHz) 253 mW
LTE Band 28 (703-748 MHz) 311 mW
LTE Band 38 (2580-2620 MHz) 342 mW
LTE Band 40 (2300-2400 MHz) 353 mW
LTE Band 42 (3400-3600 MHz) 666 mW
LTE Band 43 (3600-3800 MHz) 621 mW
UMTS Band 1 (1920-1980 MHz) 413 mW
UMTS Band 8 (880-915 MHz) 299 mW
MC400LP6
LTE Band 1 (1920-1980 MHz) 233 mW
LTE Band 3 (1710-1910 MHz) 240 mW
LTE Band 7 (2500-2570 MHz) 150 mW
LTE Band 8 (880-915 MHz) 233 mW
LTE Band 20 (832-862 MHz) 228 mW
UMTS Band 1 (1920-1980 MHz) 205 mW
UMTS Band 8 (880-915 MHz) 233 mW
MC400-1200M-B
LTE Band 1 (1920-1980 MHz) 319 mW
LTE Band 3 (1710-1910 MHz) 333 mW
LTE Band 7 (2500-2570 MHz) 336 mW
LTE Band 8 (880-915 MHz) 264 mW
LTE Band 20 (832-862 MHz) 253 mW
LTE Band 28 (703-748 MHz) 311 mW
LTE Band 38 (2580-2620 MHz) 342 mW
LTE Band 40 (2300-2400 MHz) 353 mW
LTE Band 42 (3400-3600 MHz) 666 mW
LTE Band 43 (3600-3800 MHz) 621 mW
UMTS Band 1 (1920-1980 MHz) 413 mW
UMTS Band 8 (880-915 MHz) 299 mW
SAFETY AND HAZARDS
Caution!! Read following instruction before use.
Only use with original Cradlepoint accessories. Cradlepoint external power
adapters are specially designed to operate properly with this device and
supply proper PoE output.
When this device is used with a Cradlepoint accessory power adapter rated
65W output, it can support 4 ports PoE up to 30W total power.
When this device is used with a Cradlepoint accessory power adapter rated
120W output, it can support 4 ports PoE up to 60W total power.
Under no circumstances should the device be used in any areas
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any
equipment which may be susceptible to any form of radio interference.
In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the
device otherwise could transmit signals that might interfere with such
equipment).
In addition, under no circumstances should the device be used in any
aircraft, regardless of whether the aircraft is on the ground or in flight. In
any aircraft, the device MUST BE POWERED OFF AT ALL TIMES since the
device otherwise could transmit signals that might interfere with various
onboard systems on such aircraft. Furthermore, under no circumstances
should the device be used by the driver or operator of any vehicle. Such use
of the device will detract from the driver’s or operator’s control of that
vehicle. In some jurisdictions, use of the device while driving or operating a
vehicle constitutes a civil and/or criminal offense.
Due to the nature of wireless communications, transmission and reception
of data by the device can never be guaranteed, and it is possible that data
communicated or transmitted wirelessly may be delayed, corrupted (i.e.,
contain errors), or totally lost. The device is not intended for, and
Cradlepoint recommends the device not be used in any critical applications
where failure to transmit or receive data could result in property damage or
loss or personal injury of any kind (including death) to the user or to any
other party.
Cradlepoint expressly disclaims liability for damages of any kind resulting
from:
(a) delays, errors, or losses of any data transmitted or received using the
device; or
(b) any failure of the device to transmit or receive such data.
For proper and safe vehicle installations, the GPIO accessory cable must be
connected to a fused circuit in the vehicle. This fused circuit requires a 1.5A
fuse. If the supply connection is made directly to the battery, the fuse
should be installed in the positive lead. For North America, a UL Listed fuse
is to be used.
Warning: This product is only to be installed by qualified personnel.
Purchaser agrees to indemnify Cradlepoint against any liability or damages
caused to third parties as a result of Purchaser’s misuse or misapplication of
the Cradlepoint product.
OPEN SOURCE SOFTWARE
This product contains software distributed under one or more of the
following open source licenses: GNU General Public License Version 2, BSD
License, Net-SNMP License, and PSF License Agreement for Python 3.3. For
more information on this software, including licensing terms and your rights
to access source code, contact Cradlepoint at Cradlepoint.com/opensource.
HARDWARE WARRANTY INFORMATION
Cradlepoint, Inc. warrants this hardware product against defects in
materials and workmanship to the original purchaser for a period of three
(3) years from the date of shipment. This warranty is limited to a repair or
replacement of the hardware product, at Cradlepoint’s discretion, as
purchaser’s sole and exclusive remedy. If this hardware product was
procured as a component of a NetCloud Solution Package, additional
warranty may be available. Please see Cradlepoint’s website for details.
Cradlepoint does not warrant that the operation of the product will meet
your requirements or be error free. CRADLEPOINT MAKES NO OTHER
WARRANTY, EITHER EXPRESSED OR IMPLIED. CRADLEPOINT SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT.
LIMITATION OF CRADLEPOINT LIABILITY
The information contained in this Safety, Regulatory, and Warranty
Guide is subject to change without notice and does not represent any
commitment on the part of Cradlepoint or its affiliates. CRADLEPOINT
AND ITS AFFILIATES HEREBY SPECIFICALLY DISCLAIM LIABILITY FOR ANY
AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF
ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR
INABILITY TO USE THE PRODUCT, EVEN IF CRADLEPOINT AND/OR ITS
AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY ANY
THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL
THE AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES
ARISING UNDER OR IN CONNECTION WITH THE PRODUCT, REGARDLES S OF
THE NUMBER OF EVENTS, OCCURRENCES, OR CLAIMS GIVING RISE TO
LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL PURCHASER OF THE
PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN SHALL REMAIN
IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE REMEDIES
HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL
PURPOSE.
PRIVACY
Cradlepoint may collect general data pertaining to the use of Cradlepoint
products via your Internet connection (wired and/or wireless) such as device
ID/serial number, network status, IP address, MAC address, operating
system, browser type and version number, etc., in order to provide you with
better services, enhance user experience, and improve performance.
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT
By activating or using your AER2200 or AER2250 device, you agree to be
bound by Cradlepoint’s Terms of Use, User License and other applicable
Legal Policies.
© 2015 Cradlepoint, Inc. All rights res er ved. C radlep oint is not responsibl e
for omissions or errors in typography or photography. Cradlepoint, AER2200,
AER2250, MC400, and the Cradlepoint logo are trademarks of Cradlepoint,
Inc. in the US and other countries. Other trademarks are property of their
respective owners.
ROUTER COMMUNICATION/DATA USAGE
The factory default configuration of the router is set to communicate with
Cradlepoint and other resources at regular intervals to access the latest
firmware and modem updates, clock synchronization (NTP), and NetCloud
Manager (ECM) membership. Such communication may result in data usage
and applicable charges regardless of whether the router uses a wired or
wireless Internet connection. To avoid such data usage and potential
charges, consult the following Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/support/routercommunication-data-usage
19 December 2019 Document Part: 170825-000