Cradlepoint CTR350 Users Manual

CTR Cellular Travel Router User’s Manual

Contents

Getti ng Ac q u a i n ted

2 Compliance Notes 3 Introduction 4 CTR at a Glance 5 Using the Controls 6 Getting on the Internet

Configuring Your Wi rele s s N e t wo r k

7 Welcome to the Help and Setup Pages 8 Navigating the Help and Setup Pages 12 The Wizards

16 Factory Default Reset

Tip s a n d T r o u b l e s h o o t i n g

17 The Error Pages “Data Service Not Available” “Phone Not Available” “Unable to Connect to WAN” 18 “Handset Error” “DNS Poisoning” “Maximum Number of Users Connected” 19 Security Notes

20 Care a n d M a i n t e n ance

21 Indi c a tors (LEDs )

22 Gloss ary and Setup De t a i l s

Compliance Notes

FCC No tic e :

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device

may

not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Cautio n :

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and users’ authority to operate the equipment.

Note :

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

IMPOR T A NT NO T E:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Cautio n :

To comply with the FCC RF exposure compliance requirements, this device must not be co-located or operating in conjunction with any other antenna or transmitter.

Indus t ry Ca n ad a N o ti c e:

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. This product meets the applicable Industry Canada technical specifications of the RSS210. This class B device complies with Canadian ICES-003.

Cet appareil numérique de la classe B est confome à la norme NMB-003 du Canada. FCC COMPLIANCE STATEMENT

Property of CradlePoint, Inc For Internal Use Only.

Unauthorized reproduction and/or distribution is strictly prohibited.

This product is protected under copyright law and trade secret law

as an unpublished work.

Introduction

WEL COME

The Cr a d l e P o i nt CT R ( Ce l l u l a r Tra vel Route r) i s a h i g h - p e rf o r m a n c e Broadband Ce l lul a r G a te w ay designed t o pro vid e f ast a n d co n v e n i e n t In t e rnet a c c es s w h i l e co n n e c t e d to a Cell u l a r m o d e m o r ha n d s et. The CTR pro vid e s a s t raightfor wa rd and p o rta b l e I n t e rne t c o n n e c ti o n l e v e r a g i n g a d v a n c e s fro m C radlePoi nt Tech n o l o g i es , I n c . T h e C T R i n c l u d es the fo l l o w i n g f e a t u r e s :

 Establishes shared network connection via standard WAN PPP when connecting DSL, Cable Modem, or other

uplink to Ethernet port

 Establishes shared network connection via Cellular when connecting Cellular Phone or Cellular Modem to USB

port

 Designed to work with all 3G cellular service provider networks  Supports up to 128-bit WEP and WPA encryption for data-security  Supports Virtual Private Network (VPN) pass-through  Supports 1 Wired LAN connection  Rugged but compact design is perfect for fixed or mobile applications  Software algorithms boost efficiency, performance, and improve perceived network speed  Auto-Upgrade Notification helps keep user updated with latest system CTR software revision  GUI-based device management from any standard web Browser

PACKA G E C O NT ENT S

 CradlePoint CTR Cellular Travel Router  Power Adapter (5V/2.5A)  CD-ROM with Manual  Quick Installation Guide  Carrying Case

No t e : Us ing a p o wer s u pp ly wi th a d i f f e r e nt v o l t a g e than t h e o ne i ncl uded w i th your p r o du ct w ill c a u se d amage a n d vo i d the war r a n t y for thi s pr o d u c t .

If any of the above items are missing, please contact your reseller.

OVERVI EW O F F EA T U RES

 Instantly creates a personal WiFi Hotspot anywhere within the Cellular Service Providers' network.  No software to install: Follows simplicity of 802. 11 wireless standards  Supports multiple simultaneous wireless LAN clients  Includes advanced wireless router features:

o NAT/NAPT Firewall

o DHCP Server

o Security - MAC Address Filtering or WPA or WEP Encryption

o Web-based Configuration and User Interface

 Automatic firmware upgrades  Bridges from Cellular phone/modem connection to wired Ethernet for a no-software secure Internet connection  Recharges the handset battery and CTR internal battery when connected to an external power source.  Windows, Macintosh and Linux support.

B B

D D

A. LED 0 - USB Status B. LED 1 - LAN Status C. LED 2 - WLAN Status D. LED 3 - Power Status E. Ventilation Slots F. CAT 5 (Ethernet) Port G. Power Connector H. Factory Reset Button I. USB Port

CTR at a Glance

Input / Output

Bottom

Rear

Front

Top

Using the Controls

LED 0 –

USB Status

Gr een

Connection to USB port is established.

OF F

USB port not in use.

LED 1 –

WAN Status

Gr een

Wide Area Network is ready via the Ethernet port.

OF F

Ethernet port not in use or the connection is not secure. Port not in use.

LED 2 –

WLAN Status

OF F

No handset connected, unit is negotiating the connection, or no WLAN available.

LED 3 –

Power Status

Gr een

CTR is connected to external power / on.

OF F

CTR is OFF.

Ventilation Slots

These allow excess heat to be removed from the CTR while operating. It is recommended that the unit not be covered with any material that will block the dispersion of heat away from the unit. The unit should not reach extreme temperatures.

Ethernet Port

The Ethernet port allows you to connect to the unit via CAT5 cable on a LAN.

ON / OFF Status

External Power

Connection

OF F The unit is completely OFF when the unit is not connected to external power and the ON / OFF switch is in the OFF position.

The unit will charge its own battery and the phone battery if switched OFF and connected to external power. Note: The option to charge the phone’s battery must be selected in the CTR setup pages.

The unit will ONLY charge the phone battery when switched OFF and NOT connected to external power. Note: The option to charge the phone’s battery must be selected in the CTR setup pages.

* No access to the router or the wireless network can be established while the unit is OFF.

ON If the unit is ON and not connected to a phone or handset, it’s Setup / Help Pages are still accessible by associating with its SSID (Network Name) and entering 192.168.0.1 into the URL bar of a web browser. Note: Login will be required to access the CTR Setup / Help Pages

If the unit is ON and connected to a fully operable data-enabled cell phone or USB modem a wireless network will be automatically established. The laptop will automatically associated with the network. In some cases the user will need to selected the wireless network from their laptop’s wireless network list. (Details vary by Operating System.)

The unit will operate off external power exclusively while connected to an external power source. If there is sufficient excess power available the unit will also charge the phone.

The power connector is a standard jack size and when connected to the proper cable and an external power source will power the CTR according to the specifications listed in the ON / OFF switch section of the Controls list.

Factory Default Reset

Button

To return all the User Defined configurations (such as those specified in the Setup / Help Pages) to their original factory default settings simply turn the unit OFF, press and hold the Factory Default Reset button, and turn the unit ON. After the LEDs have flashed ON then OFF then ON again, release the button. All setting should be reset.

USB-to-Modem Port

This is a standard USB port that is used to connect either to a USB modem or to a data-enabled cellular phone. Cables for USB to Data connection vary by phone manufacturer and are not provided with the CTR. Contact your service provider for further information.

CA U T ION: Using a power supply with a different voltage than the one included with

your product will cause damage to the unit and void the warranty.

Getting Connected

The CTR supports two methods of connecting to the Internet: 1) a standard wired-WAN connection such as a DSL,

Cable, or Hotel Ethernet, or hosted LAN connection; or 2) a Cellular modem connection using either a data-enabled

handset or USB Modem. In the Wired-WAN case, connect the LAN cable into the Ethernet port of the CTR and it will

establishes a connection to the Internet. In the Cellular case, plug your USB modem or handset into the USB host port

and the CTR will establish a connection to the Internet.

The CTR unit will begin broadcasting signals to create a local Wireless LAN network. If using a cellular phone, be sure

you have configured the phone’s settings to act as a modem and have established a 'data plan' with your

carrier/operator. Note that even though you may have a "Data Plan" for Internet access on the phone, there may be a

separate option to enable 'tethered data'. If you do not have this option activated, you must contact your cellular

carrier to activate this service. From your PC, use the wireless network finder to associate with your new wireless

network. The first time you use the CTR your network will be named:

CTR-xxx

Where ‘xxx’ is the last three digits of the CTR’s 12 character MAC address (the MAC address is individualized and unique

to each unit). This MAC Address is printed on the bottom label of the CTR.

Once your computer has associated with your wireless network, open a standard Internet Browser application on your PC

and you will be prompted to enter a password. The default password is the last six (6) characters of the MAC address

(again, printed on the bottom of the unit). Once logged in, you will be presented with a 'successful logon' screen,

indicating you can begin access the Internet with any of your PC applications. If you want the CTR to automatically

recognize your PC, click the 'Remember Me' option, and your PC will be automatically logged in upon WLAN association.

It is recommended that you change your password after your first login, which is easily accomplished using the CTR

Setup Wizard.

So how does it all work?

The CradlePoint CTR is a 802.11b/g WiFi router that is also able to use a cellular phone–asmodem. Regardless of the type of Internet Access you have – Wired-WAN, Wired LAN, or Cellular, the CradlePoint CTR bridges from that Internet access to a local WiFi network. The result is your own personal, portable wireless network or “hotspot”. Set it up anywhere within your service provider’s coverage area whenever you want access to the Internet.

Configuring Your

Wireless Network

Welcome to th e Hel p and Setup Pages!

To access the Help Pages / CTR Setup Pages:

Be sure that the CTR and Phone/Modem are ON. Select the CTR-xxx wireless network from

your computer’s list of Wireless Networks.

Once your computer has associated with the CTR, open your

Web Browser and enter http://192.168.0.1 into the URL

Address bar. This allows you to access the CTR’s

embedded server pages.

You will be asked to enter your Password. The default

password is set to the last 6 digits of the CTR MAC Address

found on the bottom label of your CTR.

This is the home screen of the CTR Help and Setup Pages.

From here you can configure your network. It is recommended that you

run the Setup Wizard when you first use the CTR. This will allow you to

personalize your network name (SSID) and passwords, and you can change

the security settings to meet your needs.

Navigating the Help and Setup Pages

Select the Main Topic tab you wish to use.

Use the side navigation menu to access subtopics.

Be sure to save your settings before leaving each page.

You can abandon all your changes at anytime by selecting “Don’t Save Settings.”

What you’ll find in these pages

BASIC Topics

Wizard

These wizards are designed to assist you in configuring your wireless network once you have completed the steps found in the Getting On The Internet section of this manual. Use the wizards to name your network, set your new password, and set the security levels for your new CTR.

Internet Connection Setup Wizard Internet Security Setup Wizard

WAN

This page is used to set your Internet connection type. For most users, the default settings are appropriate for everyday usage.

Specify DNS Servers Advanced DNS settings MTU Settings Link Drop Delay WAN Port Speed Ping Response Settings MAC Cloning Settings

LAN

Use this page to configure the internal network settings of your CTR router. The IP Address that is configured here is the IP Address that you use to access the Web-based management interface. If you change the IP Address here, you may need to adjust your PC’s network settings to access the network again. The default settings are appropriate for most everyday users.

Set IP Address Set Subnet Mask RIP Settings Set Router Metric Default Router set Enable/Disable IGMP Enable/Disable DNS Relay

DHCP

This page is used to configure the built in DHCP Server to assign IP Addresses to the computers on your network.

Enable/Disable DHCP Server Specify DHCP IP Address Range Specify Lease Time Enable DHCP Broadcast View DHCP Clients Add DHCP Reservation View Reservations List

Wireless

This page is used to configure your basic wireless settings for your CTR. From here you can set the visibility of your network to others, your wireless

Enable/Disable Wireless Radio Set SSID Set Network Visibility Auto/Manual Channel Select

network name, and security type. Some of these features may have already been set by you if you used the Setup wizards on the main screen of the Help and Setup Pages.

Set Transmission Rate Set 802.11 Mode Set “Super G “Mode

ADVANCED Topics

Virtual Server

The Virtual Server option allows you to define a single public port on your router for redirection to an internal LAN IP Address and Private LAN port if required. This feature is useful for hosting online services such as FTP or Web Servers.

Add Virtual Server View Virtual Servers List

Special Applications

The Special Applications option is used to open single or multiple ports on your router when the router senses data sent to the Internet on a “trigger” port or port range. Special Applications rules apply to all computers on your internal network.

Application Level Gateway (ALG) Configuration Add Special Applications Rule View Spec Applications Rules List

Routing

The Routing option allows you to apply fixed routes to defined destinations.

Add Route View Added Routes List View Existing Routes List

Access Control

The Access Control option allows you to control access in and out if your network. Use this feature as Access Controls to only grant access to approved sites, limit web access based on time or dates, and/or block network access for certain applications. This page includes a wizard to assist you in adding new policies.

Enable/Disable Access Control Policy Wizard View Existing Policies

Web Filter

The Web Filter option allows you to set up a list of allowed Websites that can be used by multiple users. When the Web Filter is enabled, all other Websites not listed on this page will be blocked. To use this feature, you must also select the “Apply Web Filter” checkbox in the Access Control Section.

Add Website(s) View allowed Websites

MAC Address Filter

The MAC Address (Media Access Controller) filter option is used to control network access based on the MAC Address of the network adapter. This feature can be used to ALLOW or DENY specific machines on your network.

Enable MAC Address Filter Filter Setting (Allow/Deny clients) Add MAC Address View Filters

Firewall

The DMZ (Demilitarized Zone) option provides you with an option to set a single computer on your network outside of the CTR router. If you have a computer that cannot run Internet applications successfully from behind the router, then you can place the computer into the DMZ for unrestricted internet access. This option is recommended to be a last resort, as it tends to leave the DMZ computer at a security risk.

Enable DMZ Set the DMZ IP Address

Inbound Filter

The Inbound Filter option is an advanced method of controlling data received from the Internet. With this feature you can configure inbound data filtering rules that control data based on an IP address range. You can use this to limit access to a server on your network to a system(s).

Add Inbound Filter Rule View Added Inbound Filter Rules

Advanced Wireless

These are more advanced settings for your wireless network. If you are unfamiliar with the settings it is recommended that you read the help section on this subtopic before changing any of the presets.

Fragmentation Threshold RTS Threshold Beacon Period DTIM Interval Enable 802.11d Transmit Power WDS Enable (Add WDS AP MAC Address)

Schedules

The Schedules Rules feature is used to manage parental controls and firewall rules according to a schedule you define.

Add Schedule Rule View Added Schedule Rules

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