Concord Eye-Q 3042 AF FAQ

Concord Eye-Q 3042 AF

I am having difficulties installing the camera driver and software. What Should I do?

If you encounter this issue, please uninstall the driver completely and restart you computer. Please reinstall the driver again. It's recommended you download the latest driver version from our website http://www.concord-

camera.com/support/downloads/downloads.htm.

There are two ways to uninstall drivers or software completely:

1.Uninstall the driver or software from Programs: & From the Start button, click Programs and choose the camera model software and driver. & From the camera software folder, select the Uninstall Wizard. When asked if you want to completely remove the program from your computer, answer Yes. A message stating that the program was successfully removed is displayed. & Click Start > Shut Down. When the Shut Down dialog box is displayed, choose Restart. & Click OK to restart your computer.

2. Uninstall the driver or software from the Control Panel:

& From the Start button, click Settings > Control Panel. & Double-click Add/Remove Programs. & Highlight the desired software and click the Change/Remove button. & Proceed to the next step following the on-screen instructions. & Click Start > Shut Down.

When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your computer.

Does my camera have an audio function?

This camera does not offer an audio function.

Can I use my camera as a web camera?

This camera was not designed for use as a web camera.

Concord Eye-Q 3042AF

After taking a picture or two, my camera suddenly turns off. Is there something wrong with it?

There is nothing wrong with your camera. The camera has a built-in power saving feature that turns the camera off after more than 2 minutes of inactivity (default setting) to conserve battery power. The auto off time setting can be changed in the set up menu. Changing the Auto off Time Setting:

1. Set the camera to Camera Mode.

2. Press the Menu button to display the main menu.

3. Press until the Setup is highlighted.

4. Press to enter the Setup submenu.

5. In the Setup menu, press to highlight “Auto Off Time”.

6. Press to enter “Auto Off Time”. Press to highlight the time you want.

7. Press the OK button to save your selection.

My camera does not recognize the Secure Digital (SD) card. What can I do?

Please make sure that the card is completely inserted into the Secure Digital card slot. If you have difficulties inserting the card completely, you may have inserted the card incorrectly. Please reverse the position of the card and reinsert the card. If you continue to have difficulties, your card may be corrupted. This can happen if a card is used in more than one digital camera. Not to worry. This can be easily fixed by reformatting the card. Please remember that in formatting the card, all pictures and videos will be erased, including those that may be protected.