Product support or training
Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EF Data Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
or, E-Mail can be sent to the Customer Support Department at:
cdmipsupport@comtechefdata.com
1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for
repair or replacement:
2. Request a Return Material Authorization (RMA) number from the Comtech
EF Data Customer Support Department.
3. Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
4. To ensure that the product is not damaged during shipping, pack the product
in its original shipping carton/packaging.
5. Ship the product back to Comtech EF Data. (Shipping charges should be
prepaid.)
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Table of Contents
Customer Support .......................................................................................................................ii
Table of Contents.........................................................................................................................iii
About this Manual....................................................................................................................... v
Conventions and References....................................................................................................... v
Metric Conversion ...................................................................................................................... v
Recommended Standard Designations ....................................................................................... v
Trademarks ................................................................................................................................. v
This manual provides installation and operation information for the Comtech EF Data
CDM-IP Enabled Modems. This is a technical document intended for earth station
engineers, technicians, and operators responsible for the operation and maintenance of
the CDM-IP Enabled Modems.
CONVENTIONS AND REFERENCES
CAUTIONS AND WARNINGS
Indicates information critical for proper equipment function.
IMPORTANT
CAUTION
Indicates a hazardous situation that, if not avoided, may result in minor or moderate
injury. CAUTION may also be used to indicate other unsafe practices or risks of
property damage.
Indicates a potentially hazardous situation that, if not avoided, could result in
WARNING
death or serious injury.
METRIC CONVERSION
Metric conversion information is located on the inside back cover of this manual. This
information is provided to assist the operator in cross-referencing English to Metric
conversions.
RECOMMENDED STANDARD DESIGNATIONS
Recommended Standard (RS) Designations have been superseded by the new designation
of the Electronic Industries Association (EIA). References to the old designations are
shown only when depicting actual text displayed on the screen of the unit (RS-232, RS485, etc.). All other references in the manual will be shown with the EIA designations
(EIA-232, EIA-485, etc.) only.
TRADEMARKS
All product names mentioned in this manual may be trademarks or registered trademarks
of their respective companies and are hereby acknowledged.
REPORTING COMMENTS OR SUGGESTIONS CONCERNING THIS MANUAL
Comments and suggestions regarding the content and design of this manual will be
appreciated. To submit comments, please contact the Comtech EF Data Customer
Support Department.
EMC COMPLIANCE
This is a Class A product. In a domestic environment, it may cause radio interference that
requires the user to take adequate protection measures.
EN55022 COMPLIANCE
This equipment meets the radio disturbance characteristic specifications for information
technology equipment as defined in EN55022.
EN50082-1 COMPLIANCE
This equipment meets the electromagnetic compatibility/g eneric immunity standard as
defined in EN50082-1.
FEDERAL COMMUNICATIONS COMMISSION (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy. If not installed
and used in accordance with the instruction manual, it may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference; in which case, users are required to correct the interference at their
own expense.
Note: To ensure compliance, properly shielded cables for DATA I/O shall be used. More
specifically, these cables shall be shielded from end to end, ensuring a continuous shield.
vi
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