Compaq M300 User Manual

Compaq Armada M300

Series of Personal Computers

Reference Guide

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Compaq Armada M300 Series

Reference Guide

First Edition (June 1999) Part Number 113733-001 Compaq Computer Corporation

Notice

The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS,” AND COMPAQ

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Compaq Armada M300 Series Reference Guide

First Edition (June 1999) Part Number 113733-001

About This Guide

Text Conventions..................................................................................................................... xiii

Symbols in Text.......................................................................................................................xiv

Chapter 1

Getting Started

Finding Information................................................................................................................. 1-1

Identifying Packing Box Contents............................................................................................1-1

Chapter 2

Taking a Look at the Computer

Top Components......................................................................................................................2-1

Left Side Components.............................................................................................................. 2-3

Right Side Components............................................................................................................2-4

Front Components.................................................................................................................... 2-5

Rear Components.....................................................................................................................2-6

Bottom Components.................................................................................................................2-7

External Diskette Drive............................................................................................................ 2-8

Connecting the Diskette Drive..........................................................................................2-8

Disconnecting the Diskette Drive .....................................................................................2-8

Versatile Battery Pack.............................................................................................................. 2-9

Chapter 3

Using the Keyboard

Using the Pointing Device........................................................................................................3-1

Identifying Keyboard Components...................................................................................3-1

Navigating with the TouchPad.......................................................................................... 3-2

Setting TouchPad Preferences...........................................................................................3-3

Using Hotkeys.......................................................................................................................... 3-3

Hotkey Quick Reference...................................................................................................3-4

Enabling the Eurocurrency Symbol..................................................................................3-5

Using the Keyboard

Using the Embedded Numeric Keypad....................................................................................3-6

Toggling the Keypad On and Off......................................................................................3-6

Operating the Keypad Keys as Standard Keys..................................................................3-6

Enabling the Keypad at Startup.........................................................................................3-7

continued

Chapter 4

Managing Power

Selecting a Power Source......................................................................................................... 4-1

Beginning, Leaving, or Resuming Your Work.........................................................................4-3

Managing Low-Battery Conditions.......................................................................................... 4-5

Identifying Low-Battery Conditions.................................................................................4-5

Resolving Low-Battery Conditions...................................................................................4-6

Restoring from Hibernation After Resolving a Critical Low-Battery Condition.............. 4-7

Charging a Battery Pack...........................................................................................................4-7

Monitoring the Charge in a Battery Pack.................................................................................4-8

Using the Battery Charge Level Lights............................................................................. 4-9

Using the Battery Status Tab.............................................................................................4-9

Using the Battery Meter or Power Meter Icon..................................................................4-9

Using the Power or Power Meter Tab............................................................................. 4-10

Calibrating a Battery Pack......................................................................................................4-11

Running a Calibration..................................................................................................... 4-12

Stopping a Calibration ....................................................................................................4-13

Changing the Primary Battery Pack....................................................................................... 4-13

Removing the Primary Battery Pack............................................................................... 4-14

Installing the Primary Battery Pack ................................................................................4-15

Storing the Battery Pack .................................................................................................4-17

Using Power Preferences .......................................................................................................4-18

Setting Power Preferences in Windows 95 or Windows NT 4.0.....................................4-19

Setting Power Preferences in Windows 98.....................................................................4-21

Turning Auto Insert Notification On or Off.................................................................... 4-22

Conserving Battery Power .....................................................................................................4-22

Battery Power Conservation Checklist............................................................................4-22

Conserving Battery Power in Windows 95..................................................................... 4-23

Conserving Battery Power in Windows 98..................................................................... 4-23

Conserving Battery Power in Windows NT 4.0.............................................................. 4-24

Chapter 5

Upgrading Your Computer

Memory....................................................................................................................................5-1

Managing Random Access Memory (RAM)....................................................................5-1

Removing or Inserting a Memory Expansion Board.........................................................5-2

Hard Drives..............................................................................................................................5-6

Removing the Primary Hard Drive...................................................................................5-6

Inserting the Primary Hard Drive......................................................................................5-7

Caring for Drives .....................................................................................................................5-9

Changing the Startup Sequence with MultiBoot...............................................................5-9

Docking Devices.................................................................................................................... 5-10

Chapter 6

Mobile Expansion Unit (available on select models)

Connecting the Computer.........................................................................................................6-1

Disconnecting the Computer....................................................................................................6-2

Docking and Undocking to a Compatible Docking Device......................................................6-3

Turning Equipment On and Off...............................................................................................6-4

Connecting the AC Adapter..................................................................................................... 6-4

Connecting External Devices...................................................................................................6-5

Operating External Devices .....................................................................................................6-6

Drive Devices...........................................................................................................................6-6

Drives Support.................................................................................................................. 6-7

Removing a MultiBay Device...........................................................................................6-7

Inserting a MultiBay Device.............................................................................................6-9

Removing the Diskette Drive from the Diskette Drive Bay..............................................6-9

Inserting the Diskette Drive into the Diskette Drive Bay................................................6-10

vii

Chapter 7

Using an Internal Modem (available on select models)

Connecting the Modem Cable.................................................................................................. 7-1

Selecting Communications Software.......................................................................................7-2

Configuring the Modem...........................................................................................................7-2

Recommended Settings..................................................................................................... 7-2

Using Modem Commands and Dial Modifiers.................................................................7-3

Setting Modem Preferences..............................................................................................7-3

Using the Modem..................................................................................................................... 7-3

viii

Using an Internal Modem

Using the Modem While Traveling Internationally..................................................................7-5

Using a Country-Specific Modem Adapter.......................................................................7-5

Selecting a Country-Specific Modem Configuration........................................................7-6

Travel Connection Checklist............................................................................................. 7-6

continued

Chapter 8

Using PC Cards

Configuring a PC Card............................................................................................................. 8-1

Inserting or Removing a PC Card............................................................................................8-1

Inserting a PC Card...........................................................................................................8-2

Removing a PC Card.........................................................................................................8-3

Chapter 9

Using Audio Features

Using the Internal Microphone and Stereo Speakers................................................................9-1

Connecting an External Audio Device.....................................................................................9-3

Selecting an Audio Connector...........................................................................................9-3

Connecting a Device to the Microphone Jack................................................................... 9-3

Connecting a Device to the Stereo Speaker/Headphone Jack ...........................................9-4

Adjusting Volume....................................................................................................................9-5

Adjusting System Volume................................................................................................9-5

Chapter 10

Using the Infrared Port

Communicating with Infrared................................................................................................ 10-1

Configuring the Infrared Port.................................................................................................10-2

Enabling the Infrared Port......................................................................................................10-2

Chapter 11

Securing the Computer

Security Features Quick Reference........................................................................................ 11-1

If You Forget a Password.......................................................................................................11-1

Using a Power-On Password.................................................................................................. 11-2

Setting, Changing, or Deleting a Power-On Password....................................................11-2

Entering a Power-On Password ......................................................................................11-3

Securing the Computer

Using Quick Controls.............................................................................................................11-3

Setting, Changing, or Deleting Quick Control Preferences.............................................11-3

Initiating QuickLock Manually....................................................................................... 11-4

Exiting QuickLock.......................................................................................................... 11-4

Using a Setup Password.........................................................................................................11-4

Setting, Changing, or Deleting a Setup Password........................................................... 11-5

Entering a Setup Password.............................................................................................. 11-5

Using DriveLock.................................................................................................................... 11-6

Protecting a Hard Drive with DriveLock........................................................................ 11-7

Accessing a Protected Hard Drive ..................................................................................11-8

Changing a DriveLock Password or Removing DriveLock Protection from a Drive..... 11-8

Disabling a Device................................................................................................................. 11-9

Securing the Computer Hard Drive in the Bay.....................................................................11-10

Connecting an Optional Cable Lock.................................................................................... 11-11

continued

Chapter 12

Intelligent Manageability

Finding Intelligent Manageability Help.................................................................................12-1

Using Fault Management Alerts.............................................................................................12-2

Identifying a Fault Management Alert............................................................................12-2

Setting Fault Management Alert Preferences..................................................................12-2

Chapter 13

Maintenance, Shipping, and Travel

Updating the System.............................................................................................................. 13-1

Obtaining Customized Update Information with Info Messenger...................................13-1

Obtaining Software Updates and Enhancements by Subscription...................................13-1

Obtaining Software Updates from the Compaq Internet Site.......................................... 13-2

Updating the System ROM............................................................................................. 13-2

Reinstalling Software.............................................................................................................13-4

Replacing the Lithium Real Time Clock Battery................................................................... 13-4

Caring for the Computer ........................................................................................................13-5

Preparing the Computer for Shipping or Travel..................................................................... 13-6

Traveling with the Computer.................................................................................................13-6

Chapter 14

Configuration and Diagnostic Utilities

Selecting Computer Setup or Compaq Diagnostics for Windows..........................................14-1

Using Computer Setup........................................................................................................... 14-2

Selecting from the File Menu..........................................................................................14-2

Selecting from the Security Menu...................................................................................14-3

Selecting from the Advanced Menu................................................................................ 14-5

Using Compaq Diagnostics for Windows.............................................................................. 14-6

Displaying System Information......................................................................................14-7

Running a Diagnostic Test..............................................................................................14-7

Chapter 15

Troubleshooting

Quick Solutions Checklist...................................................................................................... 15-1

Solving Audio Problems........................................................................................................15-2

Solving Battery Problems.......................................................................................................15-4

Solving Drive Problems......................................................................................................... 15-7

Solving Hard Drive Problems......................................................................................... 15-7

Solving CD-ROM and DVD-ROM Drive Problems.......................................................15-8

Solving Diskette and SuperDisk LS-120 Drive Problems.............................................15-10

Solving Infrared Problems ...................................................................................................15-11

Solving Keyboard and Pointing Device Problems............................................................... 15-14

Solving Memory Problems...................................................................................................15-15

Solving Modem Problems.................................................................................................... 15-15

Solving PC Card Problems...................................................................................................15-21

Solving Power Problems...................................................................................................... 15-22

Solving Screen Problems .....................................................................................................15-24

Solving USB Problems ........................................................................................................ 15-25

Appendix A

Compaq Customer Support

Using the Worldwide Web...................................................................................................... A-1

Preparing to Call Technical Support....................................................................................... A-1

Worldwide Telephone Numbers .............................................................................................A-3

Appendix B

Regulatory Notices

Regulatory Agency Series Numbers....................................................................................... B-1

Telecom Network Approvals.................................................................................................. B-2

Federal Communications Commission Notice........................................................................ B-2

Modifications................................................................................................................... B-2

Cables .............................................................................................................................. B-3

Declaration of Conformity for Products Marked with the FCC Logo

(United States only) ......................................................................................................... B-3

Canadian Notice...................................................................................................................... B-3

Avis Canadien......................................................................................................................... B-4

Japanese Notice....................................................................................................................... B-4

Airline Travel Notice.............................................................................................................. B-4

Energy Star

Power Cords............................................................................................................................ B-4

Battery Notice......................................................................................................................... B-5

Laser Safety ............................................................................................................................ B-6

European Union Notice........................................................................................................... B-7

Safety Precautions for Modems .............................................................................................. B-8

U.S. Regulations Governing the Use of Modems....................................................................B-9

Telephone Consumer Protection Act of 1991....................................................................... B-10

Canadian Regulations Governing the Use of Modems.......................................................... B-10

New Zealand Modem Statements.......................................................................................... B-12

Macrovision Corporation Notice........................................................................................... B-13

Compliance........................................................................................................ B-4

CDRH Regulations .......................................................................................................... B-6

Appendix C

Electrostatic Discharge

Preventing Electrostatic Discharge ......................................................................................... C-1

When Handling Drives..................................................................................................... C-1

When Installing Internal Components.............................................................................. C-1

Grounding Methods ................................................................................................................ C-2

xii

Appendix D

Specifications

Computer Dimensions............................................................................................................. D-1

Operating Environment...........................................................................................................D-1

Rated Input Power................................................................................................................... D-2

Port and COM Port Settings.................................................................................................... D-2

Modem Specifications............................................................................................................. D-3

Index

About This Guide

This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between two

USER INPUT User input appears in a different typeface and in

FILENAMES File names appear in uppercase italics.

xiii

keys indicates that they should be pressed simultaneously.

uppercase.

Menu Options, Command Names, Dialog Box Names

COMMANDS, DIRECTORY NAMES, and DRIVE NAMES

Type When you are instructed to type information, type the

Enter When you are instructed to enter information, type the

These appear in initial capital letters.

These always appear in uppercase.

information without pressing the Enter key.

information and then press the Enter key.

xiv About This Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following meanings.

IMPORTANT: Presents clarifying information or specific instructions.

NOTE: Presents commentary, sidelights, or additional information.

WARNING: Indicates that failure to follow directions in the warning

could result in bodily harm or loss of life.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.

Chapter 1

Getting Started

Finding Information

■ For setup instructions, refer to the setup card included with the

computer.

■ To access the online Quick Reference to the computer ❏ Select the Armada Quick Reference icon on the desktop, or ❏ Select StartÅCompaq Information CenterÅArmada

Quick Reference.

■ To access additional information about the computer ❏ Select StartÅCompaq Information Center. ❏ Go to the Compaq Internet site at http://www.compaq.com.

■ To contact Compaq customer support, refer to Appendix A in this

Reference Guide.

1-1

Identifying Packing Box Contents

The contents of the packing box vary by geographic region and by the computer hardware configuration ordered.

The following picture and component list identify the standard components included with most computer models. As you unpack the box, make sure you have received all the standard and optional components you ordered.

1-2 Getting Started

Identifying Hardware Components

Component Function

Computer Compaq Armada M300 Personal

Computer.

External diskette drive Allows a diskette to be used with the

computer.

External diskette drive cable Connects external diskette drive to the

computer parallel port.

Power cord Connects AC Adapter to AC electrical

outlet.

AC Adapter Converts AC power to DC power.

Modem cable (internal modem models only)

Connects modem to RJ-11 telephone jack or to a country-specific adapter.

Continued

1-3

Identifying Hardware Components

Country-specific modem adapter (provided with internal modem models by region as required)

3-to-2-prong plug adapter (Japan only) Adapts the power cord for use with a

Hard drive (inserted in computer hard drive bay)

Battery pack (installed on rear of computer)

Continued

Adapts modem cable for use with nonRJ-11 telephone jacks.

2-prong electrical outlet. Primary hard drive when used in

computer hard drive bay. Primary battery pack.

NOTE: The battery pack can be charged and used as shipped, but battery charge displays will not be accurate until the battery pack is calibrated.

Chapter 2

Taking a Look at the Computer

Top Components

2-1

Top Components

Component Function

Display switch Turns off the computer display if the

computer is closed while on.

Scroll lock light On: Scroll lock is on.

Caps lock light On: Caps lock is on.

Num lock light On: Num lock is on and the embedded

numeric keypad is enabled.

Hard drive light On: The primary hard drive is being

accessed.

Diskette drive light On: The external diskette drive is being

accessed.

Continued

2-2 Taking a Look at the Computer

Top Components

Internal microphone Supports audio input when the display

Suspend button** Initiates and exits Suspend.* When

Windows application key Displays shortcut menu for item

Battery light On: The battery pack is charging.

;

Power/suspend light On: Power is turned on.

Continued

is open or closed.

pressed with the Fn key, initiates Hibernation.

beneath mouse cursor.

Blinking: The battery pack that is the only available power source has reached a low-battery condition.

Off: Power is turned off. Blinking: Computer is in Suspend.* NOTE: The power/suspend light also

blinks if a battery pack that is the only source of power available to the computer reaches a critical low-battery condition while Hibernation is disabled.

Right-click button Function like the right-click and right-

click buttons of an external mouse.

Left-click button Functions like the left-click button of an

external mouse. Used with the TouchPad, drags and

highlights.

TouchPad Moves the mouse cursor, selects, and

activates.

Microsoft logo key Displays Windows Start menu.

*In Windows 98 the term **In Windows 98 the term

Standby

replaces the term

sleep button

Suspend.

replaces the term

suspend button.

Left Side Components

Component Function

RJ-45 jack* Connects the network cable.

Power connector Connects the AC power adapter.

Power button Turns the computer on or off or exits

Vents Cools internal components.

Security cable slot Attaches an optional security cable to

Hard drive bay Holds primary hard drive.

2-3

Left Side Components

NOTE: A network cable is included with

network models.

Suspend.

the computer.

*WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a telephone cable into the Ethernet RJ-45 jack.

2-4 Taking a Look at the Computer

Right Side Components

PC Card slot Supports 32-bit (CardBus) and 16-bit

Air intake vents Cool internal components.

Air exhaust vents Cool internal components.

RJ-11 jack (internal modem models only) Connects the modem cable to an

Right Side Components

Component Function

PC Cards.

internal modem. NOTE: A modem cable is included with

internal modem models.

Front Components

Display release latch Opens the computer.

Stereo speaker/headphone jack Connects stereo speakers,

Microphone jack Connects a single sound

Power/suspend light On: Power is turned on.

2-5

Front Components

Component Function

headphones, or headset audio.

channel microphone.

Off: Power is turned off. Blinking: Computer is in Suspend. NOTE: The power/suspend light also

blinks if a battery pack that is the only source of power available to the computer reaches a critical low-battery condition while Hibernation is disabled.

Continued

2-6 Taking a Look at the Computer

Front Components

Battery light On: A battery pack is charging.

Rear Components

Continued

Blinking: A battery pack that is the only available power source has reached a low-battery condition.

Rear Components

Component Function

USB connector Connects USB devices.

Serial connector Connects a serial device.

Parallel connector Connects a parallel device.

External monitor connector Connects an external monitor,

overhead projector, or TV adapter.

Infrared port Links to another IrDA-compliant device

for wireless communication.

Bottom Components

Speaker Produces sound.

2-7

Bottom Components

Component Function

Serial number Identifies computer; needed when you

call Compaq customer support.

Real-time clock battery Provides battery power to automatically

display the date and time.

Battery latches Release the primary battery pack.

220-pin docking connector Connects the computer to a

docking base.

Hard drive security screw Secures hard drive in computer hard

drive bay.

Hard drive release latch Releases a hard drive from the hard

drive bay.

Modem compartment Provides access to the internal modem

(modem models only).

2-8 Taking a Look at the Computer

External Diskette Drive

The computer comes with an external diskette drive which can be used with floppy diskettes.

IMPORTANT: If you are using Windows 95, Windows 98, or Windows NT

4.0 preinstalled by Compaq, you do not need to turn off the computer before connecting or disconnecting the external diskette drive to the computer. If you installed Windows 95, Windows 98, or Windows NT 4.0 that you purchased separately, you must obtain additional software from Compaq to support connecting or disconnecting the drive while the computer is on or in Suspend (Standby). For more information about the software, refer to the Compaq Internet site at http://www.compaq.com.

Connecting the Diskette Drive

CAUTION: Electrostatic discharge can damage electronic

components. Before touching the diskette drive, ensure that you are discharged of static electricity by touching a grounded metal object.

To connect the external diskette drive to the computer:

1. Attach the small end of the drive cable to the external diskette drive

2. Attach the large end of the drive cable to the parallel port on the rear of

the computer

Disconnecting the Diskette Drive

To disconnect the external diskette drive from the computer:

1. Remove the diskette from the diskette drive.

2. Unscrew the small end of the drive cable from the external diskette drive 1.

3. Unscrew the large end of the drive cable from the parallel port on the rear of the computer

2-9

Versatile Battery Pack

The primary battery pack is a multifunctional feature of the computer. In addition to providing portable power, it

■ Creates a comfortable tilt for working at the keyboard. Fold the battery

pack back and under the computer.

■ Provides a cover for the rear connectors. Place the battery pack in a

straight position while the computer is lying flat.

Chapter 3

Using the Keyboard

Using the Pointing Device

The built-in TouchPad functions with any software that supports a Microsoftcompatible mouse.

NOTE: If you are using software that does not support a Microsoft-compatible mouse, select AdvancedÅDevice Options in Computer Setup, then select the Disable Multiple Pointing Devices check box. For more information on running Computer Setup, please refer to Chapter 14.

Identifying Keyboard Components

TouchPad

Left-click button

Right-click button

3-1

3-2 Using the Keyboard

Navigating with the TouchPad

Move the mouse pointer Move your finger directionally across the

Increase or decrease cursor speed Increase or decrease finger speed across

Right-, left-, or double-click Press the right- or left-click button as you

Highlight an item* Press down on the TouchPad as you move

Select text or an object* Position the mouse pointer over the

Activate a selection* Position the mouse pointer over the

TouchPad Procedures

Task Procedure

TouchPad surface.

the TouchPad surface.

would the corresponding click button on an external mouse.

the mouse pointer over the item.

highlighted text or object, then quickly tap the TouchPad once.

selection, then quickly tap the TouchPad twice.

NOTE: To select and activate a preference, first tap the preference once to select it, then tap the preference twice to activate it.

Select, then drag and drop an item* Press down on the TouchPad as you move

the mouse pointer over the item, then drag the item to the new location. To drop the item, release the pressure.

*To perform this task exactly as you would with an external mouse, use the left-click button like an external mouse left-click button.

Setting TouchPad Preferences

To access all TouchPad features and settings including mouse trails, cursor speed, double-click pace, and Windows 98 single-click mode, select StartÅ SettingsÅControl PanelÅMouse.

Using Hotkeys

Hotkeys are preset combinations of the Fn key 2 plus a second key that take you to frequently used system functions. The icons on the function keys

(F1-F10)

■ To use hotkeys on an external keyboard which does not have an Fn

■ To close a window opened with hotkeys, use standard Windows

represent these functions.

key, press the Scroll Lock key twice, then the second key only of the hotkeys combination. For example, to use the Fn+F3 hotkeys, press

Scroll Lock+Scroll Lock+F3. NOTE: The Fn+F6 (Initiate Quick Controls) hotkeys cannot be used on an

external keyboard connected through a USB connector.

procedures or press the hotkeys again.

3-3

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