Compaq LTE 5000 Setup guide User guide

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Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq, Deskpro, LTE, Contura, Presario, ProLinea Registered U. S. Patent and Trademark Office. LTE 5000 is a trademark of Compaq Computer Corporation.

Contura Registered in the Philippines Patent Office. Microsoft, MS-DOS, and Windows are registered trademarks of

Microsoft Corporation. Windows 95 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Beyond Setup

Compaq LTE 5000 Family of Personal Computers

Second Edition (September 1996) First Edition (September 1995) Part Number 213660-002

Compaq Computer Corporation

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Regulatory Notices

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and the receiver.

■ Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■ Consult the dealer or an experienced radio or television

technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

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European Notice

Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:

■ EN55022 (CISPR 22)—Radio Frequency Interference

■ EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic

Immunity

■ EN60950 (IEC950)—Product Safety

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

German Ergonomics Notice

The Compaq series 2880 family of personal computers, when combined with one of the Compaq family of enhanced keyboards and a QVision or FS family of desktop monitors, meets the requirements of ZH 1/.618 (German Safety Regulations for Display Work Places in the Office Sector). The installation guide included with the monitors provides configuration information.

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Japanese Notice

Airline Travel Notice

Use of electronic equipment aboard commercial aircraft is at the discretion of the airline.

Laser Safety

All Compaq systems equipped with CD-ROM drives comply with the appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

WARNING: Use of controls or adjustments or performance of

procedures other than those specified herein may result in hazardous radiation exposure.

vii

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The removable CD-ROM drive is classified as a CLASS 1 LASER PRODUCT. These labels are located on the outside of the CD-ROM drive:

TEAC CD-40 E

S/NO. DC 5V

1.5A.

CERTIFICATION

WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J APPLICABLE AT DATE OF MANUFACTURE.

MANUFACTURED TEAC CORPORATION

3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN

-900-U

THIS PRODUCT CMPLIES

Laser Information

Laser Type: Ellipse Wave Length: 780 nm +15/- 10 nm Divergence Angle: 10 (vertical) /36 (horizontal) degrees Output Power: 0.7 mW to 2.5 mW Polarization: Circular Numerical Aperture: 0.45 ± 0.04

Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

TUV

PRODUCT SERVICE

TEAC CORP. MADE IN JAPAN

TIF TT

viii

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Contents

Preface

Where to Find Information xv Symbols and Conventions Used in This Guide xv Compaq Support xvi

Preparing for a Technical Support Call xvii Ordering Backup Diskettes xvii Worldwide Telephone Numbers xviii

Chapter 1

Taking a Look at the Computer

Preinstalled Software 1-2

Backing Up the Preinstalled Software 1-2 Reinstalling Drivers if You Delete the Preinstalled Software1-2

Interior Components 1-3

Memory 1-3 Increasing RAM Memory 1-3

Exterior Components 1-4

Components on the Front and Right Side 1-5 Components on the Rear and Left Side 1-8

Chapter 2

Keyboard and EasyPoint II Pointing Device

EasyPoint II Pointing Device and Mouse Buttons 2-1

Customizing the Pointing Device 2-2 Replacing the Pointing Device Cap 2-2

Identifying Keyboard Features 2-3 Using the Embedded Numeric Keypad 2-4 Using Text Stretch 2-4 Hotkeys 2-4

Contents ix

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Chapter 3

Basic Operating, Maintenance, and Travel Guidelines

Power Sources 3-1

Connecting to an External Power Source 3-1 Disconnecting from an External Power Source 3-3

Power Controls 3-4

Turning On the Computer 3-4 Turning Off the Computer 3-5

Caring for the Computer 3-5 Traveling and Shipping Guidelines 3-6

Air Travel 3-6 International Travel 3-7 Shipping 3-7

Chapter 4

Using Battery Packs

Extending Battery Pack Operating Time 4-1 Battery Gauge Icons and Battery Light 4-2 Enhancing Battery Gauge Accuracy 4-3 Identifying and Resolving a Low-Battery Condition 4-4 Replacing Battery Pack(s) 4-5

Removing a Battery Pack from the Computer 4-5 Inserting a Battery Pack into the Computer 4-7

Charging Battery Packs 4-8

Charging Battery Packs in the Computer 4-8 Charging Battery Packs in Expansion Bases 4-8 Charging Battery Packs Outside Normal Operating

Conditions 4-9

Storing Battery Packs 4-10 Recycling Used Battery Packs 4-10

x Contents

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Chapter 5

Connecting External Desktop Equipment

Serial Devices 5-2 Parallel Devices 5-3 External Monitor 5-4 External Keyboard, Numeric Keypad, or PS/2 Mouse 5-6 MultiBay-ISA Expansion Base 5-7 Docking the Computer in the Expansion Bases 5-7

Undocking the Computer from the Expansion Bases 5-11 Using the Ethernet Connectors on the Expansion Base 5-12

Attaching an Optional Security Cable Lock 5-12

Preparing for an Infrared Connection 5-15

Chapter 6

Working with Removable Drives

Number and Supported Locations for Drives and Battery Packs6-2 Caring for Removable Drives 6-3

Placing a Hard Drive into the Hard Drive Carrying Case 6-4 Placing a CD-ROM Drive or Diskette Drive into the

MultiBay Device Carrying Case 6-5

Dedicated Hard Drive Bay 6-6

Securing a Drive in the Dedicated Hard Drive Bay 6-6 Removing a Hard Drive from the Dedicated Hard Drive Bay6-7 Inserting a Hard Drive into the Dedicated Hard Drive Bay6-9

Computer MultiBay 6-11

Securing a Drive in the Computer MultiBay 6-11 Inserting the MultiBay Weight Saver into the Computer

MultiBay 6-12 Inserting a Hard Drive into the Computer MultiBay 6-12 Removing a Hard Drive from the Computer MultiBay 6-15 Inserting a CD-ROM Drive into the Computer MultiBay6-16 Removing a CD-ROM Drive from the Computer MultiBay6-17 Operating a CD-ROM Drive 6-18 Accessing a Diskette Drive in the Expansion Base 6-22 Inserting a Diskette Drive into the Computer MultiBay 6-22 Removing a Diskette Drive from the Computer MultiBay6-24 Using a Diskette Drive 6-25

Contents xi

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Using Additional Hard Drives 6-26

Using LTE 5000 Hard Drives 6-26 Using LTE Elite Hard Drives 6-26

Changing the Boot Drive 6-29

Chapter 7

Using PC Cards

Using PC Cards in Windows 95 7-1

Installing Card-Specific Device Drivers 7-2 Formatting Storage PC Cards 7-2

Using PC Cards in MS-DOS Mode 7-3 Inserting a PC Card 7-4 Removing a PC Card 7-6

Chapter 8

Using Audio Equipment

Using the Built-In Audio Equipment 8-2

Internal Stereo Speakers 8-3 Volume Control 8-3 Internal Microphone 8-4

Connecting Optional External Audio Equipment 8-4

Stereo Speaker/Headphone Jack 8-4 Stereo Line-In Jack 8-5 Mono Microphone Jack 8-5

Chapter 9

Installing an Optional Memory Expansion Board 9-1

Chapter 10

Running Computer Setup

Initialization Menu 10-2

xii Contents

Ports Menu 10-3 Power Menu 10-3

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Security Menu 10-5

Setup Password 10-5 Power-On Password 10-6 QuickLock/QuickBlank 10-7 Device Disabling 10-7

Exit Menu 10-7 Customizing Computer Settings 10-8 Power Management 10-8

Computer Setup Power Management 10-8 Windows 95 Power Properties 10-9 Suspend 10-9 Hibernation 10-10

Security Features 10-10

Chapter 11

Running Compaq Diagnostics

Computer Checkup (TEST) 11-1 View System Information (INSPECT) 11-3

Chapter 12

Intelligent Manageability

Asset Management 12-1 Fault Management 12-1 Security Management 12-2

Chapter 13

Troubleshooting

Checklist for Minor Problems 13-2 Solving Audio Problems 13-3 Solving Battery and Battery Gauge Problems 13-4 Solving CD-ROM Drive Problems 13-7 Solving Diskette and Diskette Drive Problems 13-8 Solving Hard Drive Problems 13-10 Solving Hardware Problems 13-11 Solving Infrared Problems 13-12 Solving Keyboard Problems 13-13 Solving Memory Problems 13-13

Contents xiii

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Solving PC Card Problems 13-14 Solving Pointing Device Problems 13-15 Solving Power Problems 13-16 Solving Printer Problems 13-17 Solving Screen Problems 13-18

Appendix A A-1

Appendix B B-1

Appendix C C-1

Appendix D D-1

Appendix E E-1

Appendix F F-1

Index I-1

xiv Contents

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Preface

Before You Begin

Where to Find Information

This Beyond Setup guide and the online User’s Guide should answer most questions that you may have about your new Compaq personal computer and the preinstalled Windows 95 operating system.

You can access the online User’s Guide in two ways: (1) click the Start button, point to Compaq Information Center, then click User’s Guide, or (2) click the Start button, then click Help.

In addition to this Beyond Setup guide and the online User’s Guide, the following Compaq printed and online references are supplied with the computer to provide information about specific topics:

■ Quick Setup (printed card to get you started in seven easy steps)

■ Caring for Removable Drives (printed reference card)

■ Compaq Dictionary (online dictionary of computer terms)

■ Safety & Comfort Guide (printed and online guide to help you

create a comfortable work environment)

Symbols and Conventions Used in This Guide

The following format conventions distinguish elements of the text throughout this guide:

■ Key names appear in a boldfaced type looking very much the

way they appear on the keyboard. For example, Home, End, Backspace, and Tab.

■ When keys must be pressed at the same time, the action is

represented by the key names and the plus (+) symbol. For example, Ctrl+Alt+Delete.

■ Drive letters that are not in command lines are presented in

uppercase type as shown here: drive A.

■ Folder (directory) names that are not in command lines are

presented in uppercase type as shown here: DIRECTORY.

Before You Begin xv

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■

File names that are not in command lines are presented in uppercase italic type as shown here: FILENAME.

■ Commands are presented in lowercase, bold type as shown

here: install or a:\install. Commands that are to be entered at the command prompt may be shown on a separate line.

■ When you need to type information and press the Enter key,

you are directed to "enter" the information.

■ When you need to type information without pressing the Enter

key, you are directed to "type" the information.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Compaq Support

For customer support or to order backup diskettes of the preinstalled software, call one of the telephone numbers on the following pages to locate your nearest Compaq authorized dealer, reseller, or service provider.

NOTE: If you take the computer in for service, remember to furnish your power-on and setup passwords to the service provider or to disable your passwords.

xvi Before You Begin

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Preparing for a Technical Support Call

If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 12 to run Compaq Diagnostics and have the following available when you call:

■ The computer

■ Serial number, on the back of the computer behind the connector

door above the serial connector

■ Purchase date on invoice

■ Conditions under which the problem occurred

■ Error messages that occurred

■ Hardware configuration

■ Type of printer connected

■ Hardware and software you are using

■ Your Windows 95 product identification number (PIN). To

locate the PIN number, click the Start button, point to Settings, click Control Panel, double-click the System icon, then click the General tab. Your PIN number is below your name.

■ The printed error message log from Computer Checkup (TEST),

or a list of the devices and error messages received

■ Contents of View System Information (INSPECT), as well as

the CONFIG.SYS and AUTOEXEC.BAT files

Ordering Backup Diskettes

It is recommended that you create a backup of the preinstalled software as described in Chapter 1. However, for an additional cost, you can order backup diskettes from Compaq. Before calling to order, be sure to have the computer serial number available. The serial number is on the back of the computer behind the connector door above the serial connector.

NOTE: If an order form was included with the computer, complete the form and return it or call one of the numbers listed on the order form.

Before You Begin xvii

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Worldwide Telephone Numbers

Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance.

General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider.

Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.

Customer Support Numbers:—Information on service and support programs including warranty, product catalogs, and white papers.

PaqFax Numbers:—Automatic facsimile response system for technical and product specific information that is transmitted to any fax machine. PaqFax is available 24 hours a day.

NOTE: Telephone numbers are subject to change without notice.

Worldwide Telephone Numbers

Country

Location

Argentina

General Information

Technical Support

Australia

General Information

Technical Support

PaqFax

Austria

General Information

Technical Support

Code Telephone Number

+54

-1-796-1616

-1-796-1717

61-2-9911-1999

61-2-9911-1955

61-2-9911-1982

0222/8 78-16 16

0222/8 78-16-16

Ordering Backup Software +31

xviii Before You Begin

-55-38-43-39

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Worldwide Telephone Numbers Continued

Country

Location

Belgium

Code Telephone Number

General Information

Compaq Care Center

Compaq Care Center Fax

General Fax

FaxPaq

QuickLine

Ordering Backup Software

Ordering Backup Software Fax

Brazil

General Information 55-11-246-7866

Canada

General Information

Technical Support

Customer Support

Ordering Backup Software

+32

-2-716-95-11

-2-716-96-96

-2-716-95-85

-2-725-22-13

-2-716-96-99

-2-716-95-92

-2-716-96-78

-2-716-96-79

1-905-707-1715

1-800-OKCOMPAQ (1-800-652-6672)

1-800-263-5868

1-800-952-7689

Battery Pack Recycling

Caribbean

General Information

Technical Support

Chile

General Information

Technical Support

China

General Information

Technical Support

Colombia

General Information

Technical Support

1-800-263-5868

011-713-514-4220

011-713-518-2200

56-2-274-1911

56-2-274-3007

861-849-2928

861-849-2913

57-1-312-0201

57-1-345-0266

Before You Begin xix

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Worldwide Telephone Numbers Continued

Country

Location

Czech Republic

Code Telephone Number

General Information

Technical Support

Denmark

General Information

Technical Support

Finland

General Information

Technical Support

QuickLine (BBS)

France

General Information

Technical Support

Germany

Menu Selection

+42

+45

+358

+33

(0,12 DM/2 sec. or 3,60 DM/min.)

-2-232-8772

-45-90-45-90

-45-90-45-45

-0-615-599

9800-206-720

-0-6155 9870

-1-41-33-41-33

-1-41-33-44-55

0190/88 80 80

Notebook Hotline

QuickLine

FaxPaq

Hong Kong

General Information

Technical Support

PaqFax

Hungary

General Information

Technical Support

India

General Information

PaqFax

BBS

0190/88 80 82

(0,48 DM/min.)

0180/5 21 21 18

0180/5 21 21 19

852-28681382

852-90116633

852-28671648

+36

-1-201-8776

91-80-559-6023

91-80-559-8989

91-80-559-8900

xx Before You Begin

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Worldwide Telephone Numbers Continued

Country

Location

Italy

Code Telephone Number

General Information

Technical Support

Customer Support

Japan

General Information

Technical Support

Windows 95 Support

Ordering Backup Software

FaxStation

Korea

General Information

Technical Support

Malaysia

General Information

Technical Support

+39

-2-57-59-03-61

-2-57-59-03-00

-1-67-82-50-12

0120-101-589

0120-505-589

0120-250-589

81-3-5402-0991

82-2-3470-07001

82-2-523-3575 82-082-902-77774

603-717-1188

603-718-1636

Mexico

General Information

Technical Support

PaqFax

Netherlands

General Information

Customer Support

Fax

QuickLine Bulletin Board

New Zealand

General Information 64-9-307-3969

Norway

General Information

Technical Support

+47

1-525-229-7900

1-525-229-7910

1-525-229-7920

0182-565805

06-91681616 (Dfl. 0.75/min)

06-8991116 (Dfl. 0.40/min)

0182-572366

-22-07-20-00

-22-07-20-20

Before You Begin xxi

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Worldwide Telephone Numbers Continued

Country

Location

Poland

Code Telephone Number

General Information

Technical Support

Portugal

General Information

Technical Support

Singapore

General Information

Customer Support Center

PaqFax

South Africa

General Information

Technical Support

Spain

General Information

Technical Support

+48

+351

+34

-2-630-3535

-1-4120132

65-753-6688

65-750-3030

65-750-4514

27-11-728-6999

-1-640-1500

-1-640-1302

Sweden

General Information

Technical Support

PaqFax (hämtfax)

QuickLine (BBS)

Switzerland

Technical Support

QuickLine Bulletin Board

Ordering Backup Software

PaqFax

+46

-8-703-5240

-8-703-5225

-8-703-5220

157/64-00

01/8 38-24 21

155/62-06

01/8 38-22 38

xxii Before You Begin

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Worldwide Telephone Numbers Continued

Country

Location

Taiwan

Code Telephone Number

General Information

Technical Support

BBS

Thailand

General Information 62-2-679-6222

United Arab Emirates (Dubai)

General Information +97 14 -818100

United Kingdom

General Information

FaxPaq

QuickLine Bulletin Board

United States

General Information

Technical Support

Customer Support

886-2-7351000

886-2-3761170

886-2-3761175

0990-134456

0181-332-3550

0181-332-9499

1-713-514-6864

1-800-OKCOMPAQ (1-800-652-6672)

1-800-345-1518

PaqFax

Download Facility (modem access only)

Ordering Backup Software

Battery Pack Recycling

Venezuela

General Information 58-2-953-6944

1-800-345-1518, Option 1

1-713-518-1418

1-800-952-7689

1-800-524-9859

Before You Begin xxiii

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Chapter 1

Taking a Look at the Computer

This chapter provides an overview of the computer features and components. Illustrations and tables identify external components and give a brief description of their functions.

All models of the computer include the following features:

■ Intel Mobile Pentium processor

■ 8 or 16 megabytes DRAM memory (expandable up to 72 or 80

megabytes, respectively)

■ 256 Kbytes of Level 2 cache memory

■ True 64-bit system architecture

■ Upgradable flash ROM BIOS

■ High-performance PCI bus graphics with hardware-assisted

motion video acceleration (MVA)

■ Keyboard with built-in pointing device and mouse buttons

■ Removable hard drive in a dedicated hard drive bay

■ MultiBay that supports a CD-ROM drive, second hard drive,

diskette drive, second battery pack, or weight saver

■ One Type III PC Card (PCMCIA) slot that supports one Type III

card or any combination of two Type II and Type I cards

■ Infrared port and software that supports wireless IrDA or cable

links for file transfer, file synchronization, and printing

■ Built-in speakers, microphone, and jacks for Sound Blaster Pro

compatible stereo sound

■ Energy Star compliant power saving features

■ Ports and connectors for external equipment, including serial,

parallel, external monitor, and an external PS/2 pointing device, keyboard, or numeric keypad

■ Desktop functionality with the optional MultiBay Expansion

Base that has two MultiBays, two Type III PC Card slots, Ethernet RJ-45 and BNC connectors, a MIDI/game port.

■ Support for MultiBay Expansion Base

■ MultiBay-ISA Expansion Base

■ Support for MultiBay-ISA Expansion Base that has all the

features of the MultiBay Expansion Base plus full-length ISA slot and Premier Sound audio

■ Support for the optional MPEG and TV Video Adapter, which

can be connected to the undocked computer, or to either expansion base when the computer is docked.

Taking a Look at the Computer 1-1

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Preinstalled Software

The Windows 95 operating system is preinstalled on the computer hard drive.

MS-DOS real mode drivers are also preinstalled, which load if you have older MS-DOS based programs or games that require an MS-DOS real mode session. Refer to the online Readme file for more information. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click Readme.

NOTE: Computer Setup and Compaq Diagnostics are not on the computer hard drive. Computer Setup is in the system BIOS, and the Compaq Diagnostics utilities are on diskette. Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer and Chapter 11, "Running Compaq Diagnostics," for information about running diagnostic utilities.

Backing Up the Preinstalled Software

Compaq recommends that you create a backup of the preinstalled software. For online backup instructions, click the Start button; point to Programs, Accessories, System Tools; and click Backup. In Backup, click the Help menu, Help Topics, and the Index tab. Find and display the instructions for the topic "system, backing up."

If you prefer, you can order backup diskettes for an additional cost. To order, refer to the Worldwide Telephone Numbers listed in the Preface of this guide. Or, if an order form was included with your computer, complete the form and return it or call one of the numbers listed on the form.

Reinstalling Drivers if You Delete the Preinstalled Software

If you reconfigure the hard drive and install your own MS-DOS and/or Windows operating environment, you will need to reinstall some device drivers to regain full functionality of the computer. Call one of the worldwide telephone numbers listed in the Preface of this guide for information about ordering the drivers kit. When ordering, ask for the Compaq LTE 5000 Drivers Kit for Windows 95.

1-2 Taking a Look at the Computer

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Interior Components

Interior components vary by model, and some components are upgradable. To view information about your system components, double-click the System icon in Control Panel or run the View System Information (INSPECT) utility from the Compaq Diagnostics diskette. Refer to Chapter 11, "Running Compaq Diagnostics," for more information about running the View System Information utility.

Memory

The computer has an upgradable flash ROM BIOS. ROM (read only memory) is permanent memory in a chip on the computer system board. BIOS (Basic Input/Output System) is software in ROM that provides basic functionality for the computer.

The computer has 256 or 512 Kbytes of cache memory, depending on the model. Cache memory is high-speed memory that stores the most recently used information in anticipation that it will be needed again by the microprocessor. This high-speed transfer of information improves overall system performance.

The base amount of random access memory (RAM) in the computer is either 8 megabytes or 16 megabytes, depending on the model. You can view the amount of RAM memory either by running Computer Setup or by double-clicking the System icon in Control Panel, then clicking the General tab.

RAM is where the computer temporarily stores open files and program information and carries out commands. Information in RAM that has not been saved to a storage medium, such as the hard drive, is lost when power to the computer is turned off.

Increasing RAM Memory

You can increase the amount of RAM memory by adding a memory expansion board, available in 8, 16, 32, and 64 megabyte sizes. Refer to Chapter 9, "Installing an Optional Memory Expansion Board," for procedures to add a memory expansion board.

Taking a Look at the Computer 1-3

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Exterior Components

The green power/suspend light ➊ and the yellow battery light ➋ are visible whether the computer is opened or closed.

Power/Suspend Light and Battery Light on the Computer

Slide the release latches forward ➊ and open the display ➋ to see all the components on the front of the computer.

Opening the Computer

1-4 Taking a Look at the Computer

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Components on the Front and Right Side

Front and Right Side View

Components on the Front and Right Side

Component Function

Power switch Turns the power on and off.

Display switch Turns display off if display is closed when the

computer is on.

Suspend button Initiates and exits Suspend. When pressed

simultaneously with the Fn key, initiates Hibernation. Refer to Chapter 3, "Basic Operating, Maintenance, and Travel Guidelines".

Taking a Look at the Computer 1-5

Continued

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Components on the Front and Right Side Continued

Component Function

Status panel icons The computer is connected to an external

power source.

QuickLock/QuickBlank has been initiated. Type your power-on password on the blank screen to exit QuickLock/QuickBlank.

Power management is turned on. Refer to Chapter 10, "Running Computer Setup," for information about power management.

A diskette drive in the MultiBay is being accessed.

A hard drive in the dedicated hard drive bay or a hard drive or CD-ROM drive in the MultiBay is being accessed.

An external monitor is actively displaying information.

The built-in speakers on the front of the display or speakers or headphones connected to the computer or either expansion base are turned on.

Num Lock is on, which enables the

embedded numeric keypad.

Caps Lock is on, which causes new text

to be typed in uppercase letters.

Scroll Lock is on, which causes the cursor

↓

to scroll by fields instead of by lines.

Battery gauges 1 and 2. Gauge 1 turns on when a battery pack is in the battery compartment and shows the approximate amount of charge in the battery pack. Gauge 2 turns on when a battery pack is in the computer MultiBay and shows the approximate amount of charge in the battery pack.

1-6 Taking a Look at the Computer

Continued

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Components on the Front and Right Side Continued

Component Function

Ventilation intake The ventilation intake, along with the exhaust,

provides airflow that helps prevent the computer from overheating.

Stereo speakers Built-in stereo speakers for PC sounds and the

multimedia sound system.

Brightness control Adjusts the brightness of the display.

Contrast control (not shown)

Power/suspend light Green light turns on when power to the computer

Adjusts the contrast of the display (not on all models).

is turned on; turns off when power to the computer is turned off; blinks when the computer is in Suspend.

Battery light Yellow light turns on when a battery pack in the

computer is charging; turns off when battery pack completes fast charging; blinks to indicate a lowbattery condition.

Microphone Built-in microphone for the multimedia sound

system.

PC Card slots Accepts one Type III or any combination of two

Type II and Type I PC Cards (PCMCIA).

Battery release Releases a battery pack in the battery

compartment so that it can be removed.

Keyboard Keyboard with EasyPoint II pointing device and

mouse buttons. Refer to Chapter 2, "Keyboard and EasyPoint II Pointing Device," for information on the keyboard and integrated pointing device.

Battery compartment Dedicated battery compartment for the main

battery pack.

Hard drive bay Dedicated hard drive bay.

MultiBay Bay that supports multiple devices: a CD-ROM

drive, hard drive, diskette drive, or battery pack.

Taking a Look at the Computer 1-7

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Components on the Rear and Left Side

Pull open the connector door on the rear panel to see all the external connectors on the rear of the computer.

Opening the Connector Door on the Rear Panel

Rear and Left Side View

1-8 Taking a Look at the Computer

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Component Function

Serial number You will need this serial number whenever you call

for customer support.

Serial connector Connects optional serial devices.

Parallel connector Connects optional parallel devices.

External options connector

External monitor connector

Power connector Connects the AC Adapter or the optional

Stereo speaker/ headphone jack

Stereo line-in jack Stereo line-in for devices such as CD player, tape

Keyboard/mouse connector

Mono microphone jack Connects a powered electret condenser

Volume control Controls volume to the built-in speakers or to

MultiBay device release Releases a drive or battery pack in the MultiBay.

Ventilation exhaust The ventilation exhaust, along with the intake,

Infrared port Transfers data to another computer or external

Security slot Provision for an optional security cable lock to be

Connects either expansion base or the optional MPEG and TV Video Adapter.

Connects an external monitor.

Automobile Adapter.

Connects external speakers or headphones.

deck, or tuner.

Connects an external keyboard, numeric keypad, PS/2 mouse, or other pointing device.

microphone.

external speakers or headphones connected to the computer or either expansion base.

provides airflow that helps prevent the computer from overheating.

device that accepts the IrDA format.

attached to the computer.

Taking a Look at the Computer 1-9

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Chapter 2

Keyboard and EasyPoint II Pointing Device

The computer keyboard has separate pointer and screen-control keys, an embedded numeric keypad, special hotkeys for quick access to certain functions, a palm rest, and an integrated pointing device and mouse buttons.

WARNING: To reduce risk of serious injury to hands, wrists, or other

EasyPoint II Pointing Device

joints, read the Safety & Comfort Guide.

and Mouse Buttons

The integrated EasyPoint II pointing device provides mouse functions in all software that supports a Microsoft-compatible mouse. The pointing device ➊ is located on the keyboard between the letters G, H, and B. The pointing device is easy to use with your left or right index finger and eliminates the need to take your hand from the keyboard to move the pointer. Apply light pressure in any direction to move the onscreen pointer.

Keyboard and EasyPoint II Pointing Device 2-1

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The left ➋ and right ➌ mouse buttons are below the spacebar. The mouse buttons are easily pressed with your left or right thumb.

EasyPoint II Pointing Device and Mouse Buttons

NOTE: If an external pointing device is connected, the integrated pointing device is automatically disabled and the external pointing device must be used.

Customizing the Pointing Device

To customize the pointing device and mouse button settings, click the Windows Start button, point to Settings, click Control Panel, then double-click the Mouse icon.

Replacing the Pointing Device Cap

A spare pointing device cap is supplied with the computer. If you need to replace the cap, pull up gently to remove the cap. If the white plastic cap underneath also detaches, replace the white cap and then place the supplied cap over it.

2-2 Keyboard and EasyPoint II Pointing Device

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Identifying Keyboard Features

The illustration and table below identify the keyboard features, including the embedded numeric keypad and the special hotkeys.

Identifying Keyboard Features

Keyboard Features

Esc key

Hotkeys

F11 and F12 function keys

Screen control keys

NumLk key

Embedded numeric keypad (shaded)

Enter key

Shift key

1012

Pointer keys

Ctrl key

Spacebar

Palm rest

Alt key

Fn (function) key

Caps lock key

Tab key

Keyboard and EasyPoint II Pointing Device 2-3

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Using the Embedded Numeric Keypad

The embedded numeric keypad is a section of the main keyboard that converts to a numeric keypad when the NumLk function is enabled. When the NumLk function is enabled, the blue numbers and symbols within the numeric keypad section are active.

■ To enable the embedded numeric keypad, press Fn+NumLk.

The NumLk icon turns on.

■ To disable the embedded numeric keypad, press Fn+NumLk.

The NumLk icon turns off.

When working in MS-DOS mode, you can enable the disabled embedded numeric keypad by pressing and the embedded number.

Using Text Stretch

When running MS-DOS under Windows, the image on the computer display may not fill the screen.

To stretch text so that it fills more of the screen, use the Fn+T keys. Toggle these keys to switch between stretched text mode and regular mode.

NOTE: On an 800 x 600 display, only text is stretched. On a 1024 x 768 display, both text and graphics can bestretched.

Hotkeys

Hotkeys are key combinations for performing functions quickly. A Hotkey combination is a function key pressed simultaneously with the Fn key. Because hotkeys include the Fn key, they are available only from the computer keyboard. Each function key that can be used as a hotkey has an icon on it that represents the function that hotkey performs.

2-4 Keyboard and EasyPoint II Pointing Device

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The following hotkeys are available:

Hotkeys

Key Function

Fn+F4 Switches between external, internal, and simultaneous display.

(Model 810 CSTN 800 × 600 does not support simultaneous display.)

Fn+F5 Toggles speakers/headphones off and on.

Fn+F6 Turns QuickLock/QuickBlank on. Power-on password is needed.

Fn+F7 Toggles power management settings off and on.

Fn+F4

The display hotkey is available when the computer is connected to an external monitor. Press the Fn+F4 hotkey to switch between an external monitor, the internal computer screen, and simultaneous display (both screens). The display hotkey does not switch from the external monitor if the setting for screen resolution or number of colors is different from that for the internal display. Refer to Chapter 5, "Connecting External Desktop Equipment," for information about display settings.

NOTE: Model 810 CSTN 800 × 600 switches between the external monitor and the internal computer display only; it does not support simultaneous display.

Fn+F5

The speaker/headphone hotkey toggles off and on the built-in speakers or external speakers or headphones connected to the speaker jack. The speaker icon on the status panel appears when the speakers/headphones are turned on and disappears when the speakers/headphones are turned off. Turning off the speakers/ headphones turns off the warning beeps for a low-battery condition.

Keyboard and EasyPoint II Pointing Device 2-5

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Fn+F6

The QuickLock/QuickBlank hotkey disables the keyboard and pointing device and blanks the screen. You must enter your power-on password to reenable the keyboard and pointing device and to return information to the screen.

To use the QuickLock/QuickBlank hotkey, you must first establish a power-on password and enable QuickLock/QuickBlank in Computer Setup. Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer.

Fn+F7

The power management hotkey temporarily toggles off and on power management settings. (When you restart the computer, the setting in Power Properties takes effect.) The power management icon on the status panel appears when power management is turned on and disappears when power management is turned off. Refer to Chapter 10, "Running Computer Setup," for information about power management settings and Windows Power Properties.

CAUTION: If power management is off, Hibernation will not automatically initiate during a critical low-battery condition. To prevent the loss of unsaved data, take immediate action to save your work when a low-battery condition is indicated.

2-6 Keyboard and EasyPoint II Pointing Device

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Chapter 3

Basic Operating, Maintenance, and Travel Guidelines

This chapter contains basic guidelines for operating and caring for the computer and for traveling with or shipping the computer.

Power Sources

You can power the computer by connecting it to an external power source or by using battery packs. Refer to Chapter 4, "Using Battery Packs," for information on battery packs.

Connecting to an External Power Source

Connect to an external power source to charge battery packs in the computer and/or to ensure that critically important work is not interrupted by a low-battery condition.

An external power source can be the AC Adapter, the optional Automobile Adapter, or one of the expansion bases. Refer to Chapter 5, "Connecting External Desktop Equipment," for information on using the computer with the expansion bases.

CAUTION: Do not attempt to power the computer with a converter kit that is intended for use with appliances.

Basic Operating, Maintenance, and Travel Guidelines 3-1

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Connecting the AC Adapter

Follow these steps to connect the computer to an external power source using the AC Adapter:

CAUTION: Be sure that the electrical outlet into which you plug the AC Adapter is easily accessible at all times. When you want to disconnect power from the computer, unplug the AC Adapter from either the computer or the electrical outlet.

1. Connect the power cord to the AC Adapter ➊.

2. Plug the other end of the power cord into an electrical

outlet ➋.

3. Connect the AC Adapter to the power connector on the rear

panel of the computer ➌.

Connecting the AC Adapter

NOTE: It is normal for the AC Adapter to feel warm when being used.

3-2 Basic Operating, Maintenance, and Travel Guidelines

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Connecting the Automobile Adapter

Follow these steps to connect the computer to an external power source using the optional Automobile Adapter:

1. Insert the larger connector on the Automobile Adapter cable into

the cigarette lighter socket ➊.

2. Insert the smaller connector on the Automobile Adapter cable into the power connector on the rear panel of the computer (same connector that the AC Adapter connects to) ➋.

NOTE: Charging the computer battery pack when the vehicle’s engine is turned off can drain the car battery.

Connecting the Automobile Adapter

Disconnecting from an External Power Source

If a charged battery pack is in the computer, you do not have to turn off the computer to disconnect the AC Adapter or Automobile Adapter. The computer power system automatically switches to battery power when the computer is disconnected. Refer to Chapter 5, "Connecting External Desktop Equipment," for information about undocking from the expansion bases.

IMPORTANT: If the computer will be unused and disconnected from an external power source for more than two weeks, remove the battery pack(s). This will reduce the discharge rate and extend the battery life.

Basic Operating, Maintenance, and Travel Guidelines 3-3

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Power Controls

The power switch and other power controls initiate various actions depending on the power state of the computer, as described in the following table.

Power Controls

Control Action

Power switch Turns computer on when it is off, in Suspend, or Hibernation.

Turns computer off when it is on.

Suspend button Initiates Suspend when computer is on. Turns computer on

when it is off, in Suspend, or Hibernation.

Fn+

Suspend button

Display switch + Suspend button

Initiates Hibernation when computer is on. Exits Suspend when computer is in Suspend.

Restarts the system.

Turning On the Computer

After you have connected the computer to an external power source or inserted a charged battery pack, turn on the computer by sliding the power switch to the right and releasing it or by pressing the Suspend button. The green power/suspend light is illuminated. (The power/suspend light blinks when the computer is in Suspend.)

If you are using an external power source, the power icon on the status panel turns on. If battery pack(s) are in the computer, the battery gauge icon(s) on the status panel are illuminated. The battery gauge icons indicate the amount of charge in battery pack(s).

Whenever the computer is on or in Suspend, be sure the ventilation intake and exhaust are both clear of any obstructions.

CAUTION: Be sure that the ventilation intake and exhaust are not blocked when the computer is on. If the vents are blocked, the computer may overheat and unexpectedly initiate Suspend (or turn off when docked).

3-4 Basic Operating, Maintenance, and Travel Guidelines

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NOTE: It is normal for the fan to cycle on and off when the computer reaches certain temperatures, and for the computer to feel warm to hot when it is being used.

Turning Off the Computer

If you will not be using the computer for extended periods, such as overnight, you may conserve power by initiating Hibernation, initiating Suspend, or turning off the computer.

NOTE: If the computer has a fully charged battery pack, it can be left in Suspend for up to 100 hours. However, the additional discharge/recharge cycles shorten the battery life.

To turn off the computer:

1. Save your work and close applications.

2. Click the Start button, click Shut Down, then click Yes to shut down the computer.

The computer automatically turns off if it is safe to do so. If you have modified documents and not saved them, a message prompts you to save your work.

Caring for the Computer

You can keep the computer in good condition and working properly by taking a few simple precautions:

■ To prevent possible damage to the display, the keyboard, or the

pointing device, do not place anything on top of the computer when it is closed. Store the computer in the provided slipcase.

■ Keep the computer away from excessive moisture and tempera-

ture extremes. Refer to Appendix B, "Specifications," for temperature and relative humidity requirements.

■ Occasionally wipe the exterior of the computer and the display

with a soft cloth lightly moistened with water only . Soap or other cleaning products may discolor the finish or damage the display.

CAUTION: Do not spray liquid directly on the computer screen nor allow excess liquid to drip inside the computer. Excess liquid may damage the components or result in electrical shock.

Basic Operating, Maintenance, and Travel Guidelines 3-5

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■

Clean the lens of the CD-ROM drive occasionally with a commercially available dry-type cleaning kit (not a wet-type kit). Follow the directions in the kit to insert the cleaning cartridge into the CD-ROM drive.

Traveling and Shipping Guidelines

For safety and convenience, follow these steps when traveling with or shipping the computer:

1. Back up all important hard drive files onto diskettes or tape media. When traveling, take an extra backup copy of the data with you.

2. Remove any PC Card, diskette, or compact disc that is in the computer.

3. Shut down the computer and turn external devicesoff .

4. Disconnect all external devices from the computer.

5. Close the display and all exterior doors on the computer.

6. Disconnect the AC Adapter from the computer. When traveling, take the AC Adapter or an extra fully charged battery pack with you.

7. Secure drives in the computer bays with the security screws that were supplied with the computer.

8. After removing a CD-ROM drive or a diskette drive, immediately place it into the MultiBay device carrying case.

Air Travel

■ Hand-carry the computer with you in the slipcase; do not check

it with your luggage.

■ Check with the airline if you plan to use the computer on the

plane. In-flight computer use is permitted at the discretion of the airline.

■ You can send your computer and diskettes through an airport

x-ray machine; it will not harm the computer or diskettes.

3-6 Basic Operating, Maintenance, and Travel Guidelines

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IMPORTANT: There are three types of airport security devices: X-ray machines (the conveyor belt device you set your bags on), magnetic detectors (the device you walk through), and security magnetic wands (the hand-held device used by security personnel). You can send your computer and diskettes through airport X-ray machines. However, Compaq recommends that you do not send your computer and diskettes through airport magnetic detectors or expose them to security magnetic wands.

International Travel

■ Check local customs regulations.

■ Purchase a power cord from a Compaq authorized dealer or

reseller for the country where you will be using the computer. These cords are designed to meet the voltage, frequency, and plug configuration requirements of each country. Do not attempt to power the computer with a converter kit that is intended for use with appliances.

■ Be sure that you have the correct modem for the country you

will be visiting. Telephone line standards and protocols differ from country to country.

Shipping

■ Follow the same steps to prepare the computer for shipping that

you do for traveling.

■ Pack the computer and external devices in their original packing

boxes or similar boxes with sufficient packing material to protect them.

Basic Operating, Maintenance, and Travel Guidelines 3-7

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Chapter 4

Using Battery Packs

This chapter contains guidelines for using, storing, and recycling battery packs.

A nickel metal hydride battery pack is supplied with the computer. You can power the computer with the battery pack in the battery compartment and/or in the computer MultiBay. A lithium ion battery pack is available as an option.

The average operating time is over 2 hours for one battery pack (either NiMH or lithium ion) using the Advanced setting in Power Management. When two battery packs are installed, the computer consumes power simultaneously from both battery packs.

WARNING: To reduce the risk of injury or damage to the battery pack, do

not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack.

Extending Battery Pack Operating Time

Battery operating time varies depending on the system components, options, and applications in use. You can get the maximum operating time from battery packs by:

■ Run the battery until you receive the first low-battery warning.

■ Selecting the High level of Power Management in Computer

Setup and the Advanced (default) setting in Windows Power Properties. Refer to Chapter 10, "Running Computer Setup," for information about power management and computer setup.)

■ Initiating Suspend or Hibernation or turning the computer off

when you are not using it.

■ Reducing the brightness on the display and selecting a shorter

screen timeout.

■ Disconnecting any external equipment that does not have its

own power source. External equipment that is powered by the computer drains the battery pack.

■ Exiting modem programs when not in use.

Using Battery Packs 4-1

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■

Removing PC Cards or turning the power off to PC Card slots (through Computer Setup) when they are not being used. PC Cards may drain the battery more quickly than expected, even when the computer is in Suspend.

■ Disabling PC Card slots in Computer Setup when PC Cards are

not being used.

■ Connecting to an external power source when formatting

diskettes.

■ Minimizing the use of DOS-based programs.

■ Minimizing the use of the CD-ROM drive.

■ Keeping a battery pack in the computer when it is connected to

external power. This maintains the full charge by supplying a constant trickle charge to the battery pack.

■ Storing the battery pack in a cool, dry place. The recommended

storage temperature range for the battery pack is from -4°F to 86 °F (-20°C to 30°C). High temperatures cause a battery pack to

lose its charge more quickly and reduce battery pack life.

Battery Gauge Icons and Battery Light

There are two battery gauge icons ➊ on the right side of the status panel. The Battery 1 icon appears when a battery pack is inserted into the battery compartment. The Battery 2 icon appears when a battery pack is inserted into the computer MultiBay.

The yellow battery light ➋ is above and to the right of the status panel. The battery light turns on when a battery pack in the computer is charging, turns off when the battery pack is fully charged, and blinks when the computer enters a low-battery condition. If two battery packs are in the computer, a low-battery condition occurs when both packs are near the end of their charge.

4-2 Using Battery Packs

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Battery Gauge Icons and Battery Light

The above illustration shows two fully charged battery packs in the computer. As the amount of charge in the battery packs decreases, the number of squares above the straight line in the battery icon decreases.

NOTE: If two battery packs are in the computer, the Windows battery meter (in Power Properties and on the taskbar) shows the averaged amount of charge for both battery packs.

Enhancing Battery Gauge Accuracy

To enhance battery gauge accuracy:

■ Do not recharge a new battery pack until it has fully discharged.

■ If a battery pack has been out of a battery compartment for more

than 30 days, fully charge it before using it.

■ At least once every 30 days, condition a battery pack by fully

charging, fully discharging, then fully recharging it.

NOTE: To increase the rate of discharge, press the Fn+F7 hotkey to turn Power Management off. After discharging the battery pack, be sure to press the Fn+F7 hotkey again to turn Power Management on.

Using Battery Packs 4-3

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Identifying and Resolving a Low-Battery Condition

When battery pack(s) are near the end of their charge, the computer beeps once every 15 seconds and the battery light blinks to indicate a low-battery condition.

NOTE: If you disable the low-battery warning beeps in Computer Setup, only the blinking battery light (and Windows warning message if enabled) will indicate a low-battery condition.

You have approximately five minutes to save any open files and resolve the low-battery condition before the computer reaches the critical low-battery condition.

To resolve a low-battery condition, save your work immediately and then take one of the following steps:

■ Initiate Suspend and replace the discharged battery pack(s) with

fully charged battery pack(s) as described in this chapter.

■ Connect to an external power source to charge the battery

pack(s) in the computer.

■ Initiate Hibernation or shut down the computer until a power

source is available.

If the low-battery condition is not resolved, after five minutes the computer reaches the critical low-battery condition. The computer then beeps five times, initiates Hibernation (if you have not disabled it), and saves information in memory to a Hibernation file.

If you have disabled Hibernation in Computer Setup and the computer reaches a critical low-battery condition, it initiates Suspend, then shuts down when the battery pack fully discharges. If you have turned off or disabled power management, the computer shuts down when it reaches the critical low-battery condition.

CAUTION: If you have disabled Hibernation or turned off or disabled power management, you must take immediate action to resolve a lowbattery condition to prevent losing unsaved information.

4-4 Using Battery Packs

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Replacing Battery Pack(s)

If you are operating the computer with only one battery pack or if the computer indicates a low-battery condition, initiate Suspend before replacing the battery pack(s).

CAUTION: To prevent loss of unsaved data when the computer is on and you are removing the only battery pack, initiate Suspend. When the screen blanks and the power/suspend light begins blinking, remove the battery pack and replace it with a charged battery pack within ten minutes.

If you are operating the computer with two battery packs and the computer is not in a low-battery condition, you can remove one battery pack without first initiating Suspend.

Removing a Battery Pack from the Computer

1. If you are operating the computer with only one battery pack or if a low-battery condition exists, press the suspend button ➊. (The screen blanks, the power/suspend light blinks, and the status panel turns off.)

2. Pull forward on the battery release on the right side of the computer ➋ to release the battery pack in the dedicated battery compartment.

NOTE: To release a battery pack in the MultiBay, pull forward on the MultiBay device release on the left side of the computer.

3. Remove the battery pack ➌.

Using Battery Packs 4-5

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Removing a Battery Pack from the Computer

4. If you removed the battery pack from the MultiBay, slide the battery panel to the left until it is flush with the side of the battery pack for more convenient storage.

Sliding the Battery Panel Flush with the Side of the Battery Pack

4-6 Using Battery Packs

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Inserting a Battery Pack into the Computer

The front of the battery pack has a sliding panel that covers the larger opening of the MultiBay when the battery pack is inserted into the MultiBay. Before inserting the battery pack into the battery compartment, slide the panel all the way to the left.

1. With the label on the battery pack facing up and the metal contacts facing in, insert the battery pack into the battery compartment or into the MultiBay until it clicks into place.

2. If the battery pack is in the MultiBay, slide the battery panel to the right to cover the opening beside the battery pack.

Sliding the Battery Panel to Cover the MultiBay Opening

3. If the computer is in Suspend, press the suspend button or slide the power switch to the right to exit the Suspend state.

Using Battery Packs 4-7

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Charging Battery Packs

You can charge one or two battery packs in the computer, in the expansion bases, or in the optional external Battery Fastcharger.

NOTE: Refer to the documentation included with the optional external Battery Fastcharger for information about charging battery packs in that option.

Charging Battery Packs in the Computer

The computer begins charging a battery pack that has less than a full charge whenever an external power source is connected. The yellow battery light on the front of the computer turns on to indicate when a battery pack is charging. When a battery pack completes fast charging, the battery light turns off. The computer charges a battery pack in the battery compartment first and then charges a battery pack in the MultiBay.

Fast charge is a rapid charge to a battery pack in the computer. The time required to fast charge the battery pack depends on whether the computer is off or on and the type and number of features or optional hardware being used. An optional battery fastcharger also fast charges both packs.

Each fully discharged battery pack charges in approximately 1.5 hours when the computer is off. Charging time is increased when the computer is on.

IMPORTANT: After it fully charges a battery pack, the computer (or expansion bases) maintains the charge by supplying a constant trickle charge. Therefore, if you keep battery pack(s) in the computer or expansion base when it is connected to external power, you will extend the operating time of the battery pack(s).

Charging Battery Packs in Expansion Bases

When you dock the computer in one of the expansion bases (which is connected to an electrical outlet), the expansion base begins charging battery pack(s) that are less than fully charged.

4-8 Using Battery Packs

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Refer to Chapter 5, "Connecting External Desktop Equipment," for information about docking the computer.

Four yellow battery lights on the right front of the expansion base indicate when battery packs are charging. When a battery pack completes fast charging, the battery light turns off. The sequential order of charging is as follows:

➊ Computer battery compartment ➋ Computer MultiBay ➌ Expansion Base MultiBay I ➍ Expansion Base MultiBay II

Yellow Battery Lights on the Expansion Base

Charging Battery Packs Outside Normal Operating Conditions

Under normal operating conditions, the battery light turns on and charging begins when the computer is connected to an external power source. However, charging may not occur immediately if one of the following conditions exists:

■ The battery pack temperature is outside the normal operating range

of 50°F to 104°F (10°C to 40°C).

■ The battery pack is below normal discharge levels, which can occur

with new battery packs or after approximately 30 days of nonuse.

Using Battery Packs 4-9

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When you connect the computer to an external power source, the battery light on the computer turns on. However, charging may not occur until the battery pack reaches normal operating conditions, which may take several minutes to an hour. When the battery pack reaches the normal temperature and charge level, it begins to charge. The battery light on the computer turns off when the battery pack is fully charged.

Storing Battery Packs

Battery packs self-discharge even when they are not being used. If the computer will be unused and disconnected from an external power source for more than two weeks, remove the battery pack(s). This will reduce the discharge rate and extend the battery life.

To prolong the battery charge of a stored battery pack, store it in a cool, dry place. The recommended storage temperature range is from -4°F to 86°F (-20°C to 30°C). High temperatures cause a battery pack to lose its charge more quickly and reduce the battery pack life.

CAUTION: To prevent permanent damage to a battery pack, do not expose it to high temperatures for extended periods of time.

IMPORTANT: To ensure battery gauge accuracy, fully charge, fully discharge, and fully recharge a battery pack that has been unused for more than 30 days.

Recycling Used Battery Packs

The battery pack recycling program provides a safe and easy method for disposing of used battery packs. To inquire whether the recycling program is available in your area, see the Compaq worldwide telephone numbers in the Preface of this guide. If a number for recycling is not listed for your area, contact your Compaq authorized dealer, reseller, or service provider.

4-10 Using Battery Packs

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Chapter 5

Connecting External Desktop Equipment

The computer automatically detects most new equipment and installs any needed device drivers. If you connect new equipment that does not work as expected, double-click the Add New Hardware icon in Control Panel for help installing the equipment. Double-click the Printers icon in Control Panel for help installing a new printer.

This chapter describes connecting the following external desktop equipment:

■ Serial device, such as a serial mouse or a modem

■ Parallel device, such as a printer

■ External monitor

■ External keyboard, numeric keypad, PS/2 mouse, or other

pointing device

■ MultiBay Expansion Base and MultiBay-ISA Expansion Base

(docking and undocking the computer)

■ Security cable lock (attaching to the computer or to the

expansion bases)

This chapter also describes how to use the infrared port.

Connecting External Desktop Equipment 5-1

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Serial Devices

The following illustration and procedures describe connecting a serial device to the serial port.

1. If the computer is on, press the suspend button to initiate Suspend.

2. Connect one end of the signal cable to the serial connector on the device.

3. Connect the other end of the signal cable to the serial connector on the rear panel of the computer.

Connecting a Serial Device to the Computer

4. Plug the printer power cord of the device into a properly grounded electrical outlet.

5. Press the suspend button or slide the power switch to the right to exit Suspend.

6. Turn on the device.

IMPORTANT: If a new serial device does not work, double-click the Add New Hardware icon in Control Panel for help on installing device drivers.

5-2 Connecting External Desktop Equipment

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Parallel Devices

NOTE: The parallel port is compliant with industry standards for a

bidirectional parallel peripheral interface. It supports the faster bidirectional communications of the Extended Capabilities Port (ECP) mode and the Enhanced Parallel Port (EPP) mode for compliant parallel devices.

The following illustration and procedures describe connecting a printer to the parallel port.

1. If the computer is on, press the suspend button to initiate Suspend.

2. Connect the signal cable included with the printer to the parallel connector on the printer.

3. Connect the other end of the signal cable to the parallel connector on the rear panel of the computer.

Connecting a Parallel Device to the Computer

4. Plug the printer power cord into a properly grounded electrical outlet.

5. Press the suspend button or slide the power switch to the right to exit Suspend.

6. Turn on the printer.

IMPORTANT: If a new parallel printer does not work, double-click the Printers icon in Control Panel (or Add New Hardware icon if device is not a printer) for help on installing device drivers.

Connecting External Desktop Equipment 5-3

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External Monitor

The computer can support an external monitor with a resolution up to 1024 × 768 in 256 colors.

Follow these steps to connect an external monitor:

1. Connect the monitor signal cable to the external monitor connector on the rear of the computer.

Connecting an External Monitor to the Computer

2. Plug the monitor power cord into a properly grounded electrical outlet.

3. Turn on the monitor and turn on the computer if it is off.

4. If the external monitor remains blank after it warms up, press the Fn+F4 hotkey to switch displays.

5. If this is the first time you have connected the external monitor, double-click Display in Control Panel to verify or change display settings.

5-4 Connecting External Desktop Equipment

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NOTE: If the monitor is an energy saving monitor, you can either enable the Energy Star compliant options in Windows Display Properties or run Computer Setup and enable the Energy Saving Monitor option on the Power menu. If you enable these options and the external monitor is not an energy saving monitor, the display may become distorted when screen timeout occurs.

The default initialization (boot) display setting is Auto, which allows the computer to automatically detect and adjust the resolution whenever an external monitor is connected or disconnected. Refer to Chapter 10, "Running Computer Setup," for information on running Computer Setup to change the boot display setting to Internal, External, or Both.

The Fn+F4 hotkey switches between the external monitor, the internal computer display, and simultaneous display (both screens). However, the Fn+F4 hotkey cannot switch from the external monitor if the setting for screen resolution or number of colors is different from that for the internal display. To switch between displays or to display simultaneously to both screens, set the screen resolution and number of colors the same for both screens.

NOTE: Models that have CSTN 800 × 600 do not support simultaneous display.

Before disconnecting an external monitor when the computer is on, press Fn+F4 to be sure you can switch to the internal display. If the Fn+F4 hotkey does not work, save your work and turn off the computer or initiate Hibernation before disconnecting the external monitor.

CAUTION: To prevent a possible loss of unsaved data, be sure information displays on the computer screen before you disconnect an external monitor when the computer is on or in Suspend.

Connecting External Desktop Equipment 5-5

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External Keyboard, Numeric Keypad, or PS/2 Mouse

Follow these steps to connect an external keyboard, numeric keypad, or PS/2 mouse to the keyboard/ mouse connector on the rear panel of the computer.

1. Press the suspend button to initiate Suspend if the computer is on.

2. Connect the external keyboard, numeric keypad, or PS/2 mouse cable to the keyboard/mouse connector on the rear of the computer.

3. Press the suspend button to exit Suspend.

Connecting an External Keyboard, Keypad, or Pointing Device

NOTE: The integrated pointing device is disabled when an external pointing device is connected. To gain access to the integrated pointing device, initiate Suspend and disconnect the external pointing device.

5-6 Connecting External Desktop Equipment

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MultiBay-ISA Expansion Base

The MultiBay-ISA Expansion Base extends the functionality of the original MultiBay Expansion Base by providing a full-length ISA slot and Premier Sound audio sysstem. The PremierSound audio delivers CD-quality sound by using two high-performance speakers in bass-reflex enclosures and a five-stage built-in equalizer.

The ISA slot and new audio features are in addition to the two PC Card Type III slots, integrated Ethernet support, and two MultiBay device bays of the original MultiBay Expansion Base.

Docking the Computer in the Expansion Bases

The Expansion Bases provide desktop functionality for the computer. In addition to the replicated computer ports and connectors, the expansion bases also have two MultiBays, two Type III PC Card slots, Ethernet RJ-45 (10BASE-T) and BNC (10BASE2) connectors, a MIDI/game port, and an additional mouse-only connector.

Follow these steps to dock the computer in the expansion base:

1. Turn off the computer.

CAUTION: Docking the computer while in Suspend or Hibernation may result in data loss and problems using either expansion base and network devices.

2. Turn off and disconnect all external equipment connected to the computer.

3. Close the computer. (Optional if the monitor support cover is not installed on the expansion base.)

Connecting External Desktop Equipment 5-7

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4. Slide open the external options connector cover in the connector door of the computer to expose the external options connector.

NOTE: If a cable or PC Card extends beyond the PC Card slot when connecting the computer to the expansion base, the PC Card connector may be damaged.

Sliding Open the External Options Connector Cover

5. Ensure that the expansion base is connected to external power and that the docking lever is in the forward position.

5-8 Connecting External Desktop Equipment

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6. Use both hands to slide the computer into the expansion base until you feel a slight resistance.

CAUTION: To prevent damage to the connectors on the computer and expansion base, use both hands to slide the computer straight back into the expansion base. To prevent damage to the PC Card connector, remove any PC Cards or cables from the computer that do not allow the PC Card doors to fully close prior to docking.

Sliding the Computer into the Expansion Base

Connecting External Desktop Equipment 5-9

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7. Push the docking level back to complete the docking procedure.

8. Push the docking lever away from you to pull the computer into the expansion base and to seat the external options connector.

Using the Docking Lever to Dock the Computer

9. Press the expansion base power button ➊ or the computer power switch to turn the system on. The power light on the expansion base turns on to indicate that the system is on ➋.

Turning the System On with the Expansion Base Power Button

5-10 Connecting External Desktop Equipment

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Undocking the Computer from the Expansion Bases

Follow these steps to undock the computer from the expansion bases:

1. Save your work.

2. Close all applications that access information from the hard drive or the CD-ROM drive in the expansion base.

3. Remove any PC Cards or cables that do not allow the computer PC Card door to fully close.

4. Close the PC Card door.

5. Initiate Suspend from the Windows Start menu, or close Windows and turn off the computer by pressing the power button on the expansion base.

6. Close the computer display if it is open.

7. Pull the docking lever to the forward position➊.

8. Use both hands to slide the computer out of the expansion base➋.

Undocking the Computer from the Expansion Base

NOTE: Because the expansion base is not a motorized docking station, the Eject PC feature in Windows 95 is not supported for the computer.

Connecting External Desktop Equipment 5-11

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Using the Ethernet Connectors on the Expansion Base

The expansion bases have an Ethernet controller that is NE-2000 compatible and two Ethernet connectors: RJ-45 (10BASE-T) and BNC (10BASE2).

The computer has the following factory default Ethernet settings:

■ I/O address 300h

■ Interrupt request IRQ 10

■ Connector type RJ-45

Refer to Chapter 10, "Running Computer Setup," for information on changing the Ethernet settings.

Attaching an Optional Security Cable Lock

A slot is provided on the rear of the computer to lock the undocked computer to an immovable object. A slot is provided on the right side of the expansion base to lock the expansion base and docked computer to an immovable object.

NOTE: You can purchase an optional cable lock from Kensington Microware Limited or from Compaq authorized dealers and resellers worldwide. Ask for the Kensington MicroSaver Security System Model 64068.

Follow these steps to attach the optional cable lock to the undocked computer or to the expansion base and docked computer:

1. Loop the cable around a heavy, fixed object.

2. Insert the lock end of the cable through the loop end of the cable.

3. Insert the lock into the security slot on the undocked computer or into the security slot on the expansion base.

5-12 Connecting External Desktop Equipment

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4. Insert the key into the lock, turn it to the locked position, and remove the key.

Securing the Computer with an Optional Cable Lock

Securing the Expansion Base and Docked Computer with an Optional Cable Lock

Connecting External Desktop Equipment 5-13

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The computer has an infrared port ➊ that allows cable-free IrDA communication between the computer and another infraredequipped computer or printer.

Infrared Port on the Computer

NOTE: When the computer is docked in either epansion base, the infrared port on the expansion base is enabled.

The computer supports a speed of 115 kilobits per second (Kbps) when communicating by an infrared port.

5-14 Connecting External Desktop Equipment

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Preparing for an Infrared Connection

The infrared port uses an invisible beam of infrared light to communicate with another infrared-equipped computer, printer, or other device.

To establish an infrared link:

■ Be sure the infrared ports on both devices are enabled and facing

each other at a distance no greater than three feet (one meter).

■ Avoid moving the infrared ports away from each other during

data transmission.

■ Avoid interference from remote control units (such as wireless

headphones or audio devices) pointed at the infrared ports.

■ Avoid direct sunlight, fluorescent light, or flashing incandescent

light close to the infrared ports.

■ Keep the path between the infrared ports free of any objects that

might interfere with data transmission.

■ Do not point one of the ports more than 30 degrees (plus or

minus 15 degrees off the centerline) away from the infrared port of the device with which you are connecting.

The expansion bases also have a built-in infrared port. When the computer is docked in the expansion base, the infrared port on the computer is disabled and the infrared port on the expansion base is enabled.

To establish an infrared connection, run the preinstalled Microsoft Infrared Monitor utility. For additional information on the Microsoft Infrared Monitor utility, click the Infrared Monitor Help menu.

To transfer files, after establishing an infrared connection, run the Direct Cable Connection program. A program wizard guides you through transferring files using an infrared connection (or a cable connection).

Connecting External Desktop Equipment 5-15

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Chapter 6

Working with Removable Drives

The computer has one MultiBay ➊, one dedicated hard drive bay ➋, and one dedicated battery compartment ➌. Each expansion base has two MultiBays ➍.

When the computer is undocked, drive activity is indicated by the following icons on the status panel:

➎ Diskette drive icon

➏ Hard drive/CD-ROM drive icon

NOTE: Refer to Chapter 5, "Connecting External Desktop Equipment," for information about docking the computer.

When the computer is docked, drive activity is indicated by the following lights on the left front of the expansion base:

➐ Computer diskette drive light

➑ Computer hard drive/CD-ROM drive light

➒ Expansion base diskette drive light

➓ Expansion base hard drive/CD-ROM drive light

A CD-ROM drive also has an activity light on the front of the drive.

Drive Bays and Activity Icons and Lights

Working with Removable Drives 6-1

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Number and Supported Locations for Drives and Battery Packs

The following table lists the removable drives and battery packs that can be used in the computer and expansion bases, along with the maximum number and supported locations.

Number and Supported Locations

for Removable Components

Removable Components

Hard drives * Up to four One in the computer dedicated hard drive

CD-ROM drives Up to three One in the computer MultiBay and two in the

3.5-inch

diskette drives **

Battery packs ***

Number Supported Locations Supported

bay, one in the computer MultiBay, and two in the expansion base MultiBays. (The hard drive must be placed into the optional MultiBay Hard Drive Carrier before inserting it into one of the MultiBays.)

expansion base MultiBays. However, if two CD-ROM drives are in the expansion base, neither can play audio (music) CDs.

Up to two One in the computer MultiBay and one in

either of the expansion base MultiBays. (You cannot have two diskette drives in the expansion base.)

Operate computer with one or two

One in the computer dedicated battery compartment and one in the computer MultiBay.

Charge up to four

* For information about adding hard drives, see "Using Additional Hard Drives" and "Changing the Boot Drive" later in this chapter.

** Real mode device drivers must be used for a diskette drive in the expansion base. For more information, see "Accessing a Diskette Drive in the Expansion Base" later in this chapter.

*** Refer to Chapter 4, "Using Battery Packs," for information about using and charging battery packs.

6-2 Working with Removable Drives

One in the computer dedicated battery compartment, one in the computer MultiBay, and two in the expansion base MultiBays.

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Caring for Removable Drives

Removable drives are fragile components that must be handled with care. A hard drive carrying case and a MultiBay device carrying case are supplied with the computer to protect a drive whenever it is out of the drive bay.

CAUTION: To prevent damage to the computer, damage to the removable drive, or loss of information, observe these precautions:

■ Turn the computer off before removing or inserting a drive. Do not

remove or insert a drive when the computer is On, in Suspend or in Hibernation. If you are unsure whether the computer is in Hibernation, turn the computer on and then off again.

■ If there is a diskette or a compact disc in the drive, remove it before

removing the drive.

■ Do not remove the CD-ROM drive with the CD loading tray

extended. Close the CD loading tray before removing the drive.

■ Ensure that you are discharged of static electricity before handling

the drive. Electrostatic discharge can damage electronic components. For more information, refer to Appendix F, "Electrostatic Discharge."

■ When handling the drive, always grasp the outer metallic case

and avoid touching the connectors.

■ Always handle a drive carefully. Do not drop it.

■ After removing a hard drive, immediately place it into the hard drive

carrying case. Do not place a hard drive into the MultiBay device carrying case.

■ After removing a CD-ROM drive or a diskette drive, immediately

place it into the MultiBay device carrying case.

■ Avoid exposing the drive to temperature extremes.

■ Do not spray the drive with cleaners nor expose the drive to

liquids.

■ Avoid exposing the hard drive to products that have magnetic

fields, such as monitors or speakers.

■ If a drive must be mailed: Make a backup copy of the data. Place

a hard drive into the hard drive carrying case; place a CD-ROM drive or diskette drive into the MultiBay device carrying case. Place the carrying case into a bubble pack mailer or other suitable form of protective packaging. Label the package "Fragile: Handle With Care."

Working with Removable Drives 6-3

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Placing a Hard Drive into the Hard Drive Carrying Case

A hard drive carrying case is supplied with the computer to protect a hard drive when it is out of the drive bay. Do not place a hard drive into the MultiBay device carrying case.

IMPORTANT: Before handling a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

Placing a Hard Drive into the Hard Drive Carrying Case

6-4 Working with Removable Drives

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Placing a CD-ROM Drive or Diskette Drive into the MultiBay Device Carrying Case

A MultiBay device carrying case is supplied with the computer to protect a CD-ROM drive or a diskette drive when it is out of the MultiBay. Do not place a hard drive into the MultiBay device carrying case.

IMPORTANT: Before handling a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

Placing a CD-ROM Drive or Diskette Drive into the MultiBay Device Carrying Case

Working with Removable Drives 6-5

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Dedicated Hard Drive Bay

The computer hard drive bay is a dedicated bay; it supports only a hard drive.

The LTE 5000 hard drive that is preinstalled in the dedicated hard drive bay contains the software necessary to access many resources that will not be available if you start the computer from a drive other than the preinstalled (or specially prepared) hard drive.

Securing a Drive in the Dedicated Hard Drive Bay

Four security screws are supplied with the computer to secure drives in the dedicated hard drive bay and the computer MultiBay (two screws are spares). Insert one of the screws to help prevent unauthorized removal of the hard drive from the hard drive bay.

Use a flat-bladed or Torx T-8 screwdriver to insert the security screw next to the hard drive release on the bottom of the computer. This screw prevents the hard drive release from sliding to release the drive.

Securing a Hard Drive in the Dedicated Hard Drive Bay

6-6 Working with Removable Drives

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Removing a Hard Drive from the Dedicated Hard Drive Bay

To remove the hard drive from the hard drive bay, follow these steps:

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

3. Open the hard drive door by slightly lifting the front of the computer, sliding the door latch down, and pulling the door open.

Opening the Hard Drive Door

Working with Removable Drives 6-7

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4. Release the hard drive by sliding and holding the hard drive release ➊ on the bottom of the computer as you pull gently on the hard drive tab ➋.

CAUTION: To prevent damage to the hard drive, do not use excessive force when removing it. If you are unable to remove the drive easily, verify that the security screw has not been inserted to hold the release in place and secure the drive in the bay.

Removing the Hard Drive from the Dedicated Hard Drive Bay

5. Remove the hard drive and immediately place it into the hard drive carrying case.

6. Push the hard drive door in to close it.

6-8 Working with Removable Drives

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Inserting a Hard Drive into the Dedicated Hard Drive Bay

To insert a hard drive into the dedicated hard drive bay, follow these steps:

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. If the computer is on, turn it off.

2. Open the hard drive door by slightly lifting the front of the computer, sliding the door latch down, and pulling the door open.

Opening the Hard Drive Door

Working with Removable Drives 6-9

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3. With the hard drive tab facing out and the labels on the drive facing up, insert the drive into the hard drive bay until it clicks into place. (The system can recognize the hard drive only if it is properly seated.)

NOTE: If you are unable to insert the drive easily, verify that the security screw has not been inserted into the bottom of the computer.

Inserting the Hard Drive into the Hard Drive Bay

4. Push the hard drive door in to close it.

5. If you want to secure the hard drive in the hard drive bay, see "Securing a Drive in the Dedicated Hard Drive Bay" earlier in this chapter.

6-10 Working with Removable Drives

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Computer MultiBay

The following procedures describe inserting and removing drives from the computer MultiBay. The procedures are similar to insert drives into and remove drives from the expansion base MultiBays.

One difference between the computer MultiBay and the expansion base MultiBays is the provision to secure a drive in the computer MultiBay. There are no provisions to secure drives in the expansion base MultiBays.

Securing a Drive in the Computer MultiBay

Use a flat-bladed or Torx T-8 screwdriver to insert the security screw into the bottom of the computer as illustrated below. The screw fits through a slot in the drive or the MultiBay Hard Drive Carrier to hold it in place.

Securing a Drive in the Computer MultiBay

Working with Removable Drives 6-11

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Inserting the MultiBay Weight Saver into the Computer MultiBay

When you do not need a device in the computer MultiBay, you can insert the supplied MultiBay Weight Saver. The MultiBay Weight Saver covers the MultiBay opening without adding the weight of a drive or battery to the computer. Although the MultiBay Weight Saver looks similar to the optional MultiBay Hard Drive Carrier, the MultiBay Weight Saver is not for use with the hard drive.

NOTE: If you are unable to insert the MultiBay Weight Saver easily, verify that the security screw has not been inserted into the bottom of the computer.

Inserting the MultiBay Weight Saver

Inserting a Hard Drive into the Computer MultiBay

A hard drive can be used in the computer MultiBay and in one or both of the expansion base MultiBays. The hard drive must be placed into the optional MultiBay Hard Drive Carrier before inserting it into one of the MultiBays.

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

6-12 Working with Removable Drives

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Follow these steps to place the hard drive into the MultiBay Hard Drive Carrier and to insert the carrier into the computer MultiBay:

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

3. Slide to the right and hold the release ➊ on the right front of the MultiBay Hard Drive Carrier.

4. With the labels on the hard drive facing up and the connector on the drive facing the connector inside the carrier, place the drive into the carrier

5. Push the drive toward the back of the carrier ➌ until the connector is fully seated.

6. Allow the release to slide back to the left ➍ to secure the drive in the carrier.

➋.

Placing the Hard Drive into the MultiBay Hard Drive Carrier

Working with Removable Drives 6-13

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7. Position the carrier against the left side of the MultiBay and insert it into the MultiBay until it clicks into place. The system can recognize the hard drive only if the carrier is properly seated.

NOTE: If you are unable to insert the carrier easily, verify that the security screw has not been inserted into the bottom of the computer.

Inserting the MultiBay Hard Drive Carrier into the Computer MultiBay

8. If you want to secure the hard drive in the MultiBay, insert the security screw as described in this chapter under "Securing a Drive in the Computer MultiBay."

6-14 Working with Removable Drives

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Removing a Hard Drive from the Computer MultiBay

To remove a hard drive from the computer MultiBay and from the MultiBay Hard Drive Carrier, follow these steps:

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

3. Pull forward on the MultiBay device release ➊ on the left side of the computer to release the MultiBay Hard Drive Carrier.

NOTE: If the MultiBay Hard Drive Carrier does not easily eject from the bay, verify that the security screw has not been inserted to secure the drive in the bay.

4. Remove the MultiBay Hard Drive Carrier from the computer MultiBay

➋.

Removing the MultiBay Hard Drive Carrier from the Computer MultiBay

5. Slide and hold the release inside the MultiBay Hard Drive Carrier as you pull the hard drive away from the carrier connector.

6. Lift the hard drive out of the carrier and immediately place it into the hard drive carrying case.

Working with Removable Drives 6-15

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Inserting a CD-ROM Drive into the Computer MultiBay

The system supports up to three CD-ROM drives—one in the computer MultiBay and two in the expansion base MultiBays. However, if two CD-ROM drives are in the expansion base, neither can play audio (music) CDs. If only one CD-ROM drive is in the expansion base and one is in the computer MultiBay, both can play audio (music) CDs.

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

Follow these steps to insert the CD-ROM drive into the computer MultiBay.

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

3. Position the CD-ROM drive against the left side of the MultiBay and insert the drive into the MultiBay until it clicks into place. The system can recognize the CD-ROM drive only if it is properly seated.

NOTE: If you are unable to insert the drive easily, verify that the security screw has not been inserted into the bottom of the computer.

6-16 Working with Removable Drives

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Inserting the CD-ROM Drive into the Computer MultiBay

4. If you want to secure the CD-ROM drive in the MultiBay, insert the security screw as described in this chapter under "Securing a Drive in the Computer MultiBay."

Removing a CD-ROM Drive from the Computer MultiBay

Follow these steps to remove the CD-ROM drive from the computer MultiBay:

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. If a compact disc (CD) is in the drive, remove it and place it into its protective case.

2. Close the CD loading tray by pushing the front panel of the tray.

3. Save your work and close applications.

4. Shut down the computer: click the Start button, click Shut Down, then click Yes.

Working with Removable Drives 6-17

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5. Pull forward on the MultiBay device release ➊ on the left side of the computer to release the drive.

NOTE: If the drive does not easily eject from the bay, verify that the security screw has not been inserted into the bottom of the computer to secure the drive in the bay.

6. Remove the CD-ROM drive from the MultiBay ➋.

Removing the CD-ROM Drive from the Computer MultiBay

7. Place the CD-ROM drive into the MultiBay device carrying case.

Operating a CD-ROM Drive

The CD-ROM drive is compatible with industry-standard CD-ROM disc media and formats. It can read:

■ CD-Digital Audio

■ CD-ROM Mode 1 and Mode 2

■ CD-ROM/XA Mode 2 (Form 1 and Form 2)

■ CD-I Mode 2 (Form 1 and Form 2)

■ Video CD

■ Photo CD (single and multisession)

■ ISO 9660 and High Sierra

6-18 Working with Removable Drives

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Special features of the drive include:

■ Optional 6x-speed transfer rate (900 Kbytes per second)

■ 190 millisecond average access time

■ MPC 2 (Multimedia Personal Computers (MPC-2))

Refer to Chapter 8, "Using Audio Equipment," for information about using audio equipment. Refer to the online Help for information about CD Player, Media Player, and Sound Recorder. Also refer to the documentation included with your CD applications.

NOTE: Occasionally clean the lens of the CD-ROM drive with a commercially available dry-type cleaning kit (not a wet-type kit). Follow the directions in the kit to insert the cleaning cartridge into the CD-ROM drive.

Inserting a CD into the CD-ROM Drive

1. Turn on the computer.

2. Release the CD loading tray by pressing the release button ➊ on the front panel of the CD-ROM drive.

3. Slowly pull the loading tray from the drive until it is fully extended

4. Remove the CD from its protective case and place it into the loading tray, label side up ➌. Handle the CD by the edges, not by the flat surfaces.

➋.

Placing a CD into the CD Loading Tray

Working with Removable Drives 6-19

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5. Close the loading tray by pushing on the front panel of the tray.

The drive performs a diagnostic check and automatically begins reading the Table of Contents (TOC). The light on the front of the drive turns on while the TOC is being read.

6. When the light on the drive turns off, the drive is ready to receive commands.

Removing a CD from the CD-ROM Drive

1. Open the CD loading tray by pressing the release button on the front panel of the drive.

2. Slowly pull the loading tray out from the drive until it is fully extended.

3. Remove the CD from the tray. Handle the CD by the edges, not by the flat surfaces.

4. Place the CD into its protective case.

5. Close the loading tray by pushing on the front panel of the tray.

6-20 Working with Removable Drives

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Opening the CD Loading Tray Manually

If you are unable to open the tray with the release button after you have exited a CD application, you can open the tray manually. Follow these steps to open the tray manually only if you cannot open the tray with the release button:

1. Insert a straightened paper clip into the manual eject hole and push gently until the tray opens.

Manually Opening the CD Loading Tray

2. Slowly pull the CD loading tray out from the drive until the tray is fully extended.

3. Remove the CD. Handle the CD by the edges, not by the flat surfaces.

4. Place the CD into its protective case.

5. Close the loading tray by pushing on the front panel of the tray.

Working with Removable Drives 6-21

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Accessing a Diskette Drive in the Expansion Base

The system supports two diskette drives—one in the computer MultiBay and one in either of the expansion base MultiBays. However, before you can access a diskette drive in the expansion base, you must disable the protected mode device drivers for the floppy disk controller. If you have only one diskette drive, and it is in the computer MultiBay, you do not need to disable the protected mode drivers.

Follow these steps only if you have inserted a diskette drive into one of the expansion base MultiBays:

1. Double-click the System icon in Control Panel, click the Device Manager tab, double-click Floppy disk controller, then doubleclick Standard Floppy Disk Controller.

2. Under Device Usage, click the box next to the docked and undocked configurations to remove the check marks.

3. Click OK to save the change and close Floppy Disk Controller Properties, then click OK to close System Properties.

4. Click the Start button, click Shut Down, then click Restart the computer.

When the computer restarts, it loads real mode device drivers for the floppy disk controller.

Inserting a Diskette Drive into the Computer MultiBay

Follow these steps to insert a diskette drive into the computer MultiBay. If you insert a diskette drive into the expansion base, be sure to read the previous section before trying to access that drive.

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

6-22 Working with Removable Drives

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3. Position the diskette drive against the left side of the MultiBay and insert the drive into the MultiBay until it clicks into place. The system can recognize the diskette drive only if it is properly seated.

NOTE: If you are unable to insert the drive easily, verify that the security screw has not been inserted into the bottom of the computer.

Inserting the Diskette Drive into the Computer MultiBay

4. If you want to secure the diskette drive in the MultiBay, insert the security screw as described in this chapter under "Securing a Drive in the Computer MultiBay."

Working with Removable Drives 6-23

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Removing a Diskette Drive from the Computer MultiBay

Follow these steps to remove a diskette drive from the computer MultiBay:

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

1. Save your work and close applications.

2. Shut down the computer: click the Start button, click Shut Down, then click Yes.

3. If a diskette is in the diskette drive, remove it from the drive.

4. Pull forward on the MultiBay device release ➊ on the left side of the computer to release the drive.

NOTE: If the drive does not easily eject from the bay, verify that the security screw has not been inserted into the bottom of the computer to secure the drive in the bay.

5. Remove the diskette drive from the MultiBay ➋.

Removing a Diskette Drive from the Computer MultiBay

6. Place the diskette drive into the MultiBay device carrying case.

6-24 Working with Removable Drives

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Using a Diskette Drive

The diskette drive automatically reads and writes to the following formatted 3.5-inch diskettes:

■ 1.44 MB high-density (HD)

■ 720 Kbyte double-density (DD)

■ 1.2 MB (Japanese format)

To insert a diskette into the diskette drive, hold the diskette by the end opposite the metal protective plate and gently push the diskette into the diskette drive until it clicks into place. The diskette drive button ➊ pops out when the diskette is inserted correctly.

Inserting a Diskette into the Diskette Drive

To remove a diskette from the diskette drive, press the diskette drive button to eject the diskette, then remove it from the drive.

To format a diskette, double-click the My Computer icon, click the icon for the disk you want to format, click the File menu, then click Format.

Working with Removable Drives 6-25

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Using Additional Hard Drives

The computer can support up to four hard drives—two in the computer and two in the expansion base MultiBays. A variety of optional LTE 5000 hard drives are available. Some LTE Elite hard drives can also be used with limitations that are described later in this section.

IMPORTANT: The original LTE 5000 hard drive preinstalled in the dedicated hard drive bay contains software necessary to access many resources. Those resources will not be available if you start (boot) the computer from a drive other than the original (or specially prepared) hard drive. The original hard drive with the preinstalled software has "LTE 5000" printed on the label.

IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.

Using LTE 5000 Hard Drives

To use an optional LTE 5000 hard drive, follow the steps described earlier in this chapter to insert the drive into one of the MultiBays. Start (boot) the computer from the original LTE 5000 hard drive in the dedicated hard drive bay.

NOTE: If you want to start the computer from the optional hard drive, you must partition and format it as a bootable drive. You must also copy to it the LTE 5000 software that is necessary to operate the computer and access computer features.

Using LTE Elite Hard Drives

The hard drive controller in the computer and in the expansion bases each support a primary hard drive and a secondary hard drive. Some later-model LTE Elite hard drives have secondary-drive capability, which means they can be used in a primary or a secondary drive bay. They can be used in any of the MultiBays to store and transfer data files. LTE Elite hard drives that do not have secondary-drive capability must be used in a primary drive bay only.

6-26 Working with Removable Drives

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Hard drives that have secondary-drive capability have the following symbol on the label located on top of the drive:

If you have LTE Elite hard drives that do not have secondary-drive capability, you can use them in the LTE 5000 computer with the limitations described later in this section.

Using LTE Elite Hard Drives That Have Secondary-Drive Capability

You can use LTE Elite hard drives that have secondary-drive capability the same way you would use additional LTE 5000 hard drives. Follow the steps described earlier in this chapter to insert up to three in the computer and expansion base MultiBays. Start (boot) the computer from the original LTE 5000 hard drive in the dedicated hard drive bay.

Using LTE Elite Hard Drives That Do Not Have Secondary-Drive Capability

LTE Elite hard drives that do not have the secondary-drive capability symbol must be used in the primary drive bay in the computer or MultiBay I in the expansion base.

Before beginning one of the procedures to insert the drive, run Computer Setup and ensure that the hard drive boot sequence on the Initialization menu is set to the factory default of:

1. Hard drive in the computer

2. Hard drive in the computer MultiBay

3. Hard drive in the expansion base MultiBay I

4. Hard drive in the expansion base MultiBay II

Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer.

Working with Removable Drives 6-27

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Inserting into the Expansion Base MultiBay

Follow these steps to insert an LTE Elite hard drive that does not have secondary-drive capability into the expansion base MultiBay I:

1. Save your work and shut down the computer.

2. Place the LTE Elite hard drive into the MultiBay Hard Drive Carrier (sold separately).

3. Insert the MultiBay Hard Drive Carrier into the expansion base MultiBay I (the MultiBay on the left side of the expansion base).

NOTE: If you have another hard drive in MultiBay II, that hard drive must have secondary-drive capability.

4. Turn the computer on.

Use the LTE Elite hard drive as you would use an additional LTE 5000 hard drive.

Inserting into the Dedicated Hard Drive Bay

If you do not have an expansion base, you can insert an LTE Elite hard drive that does not have secondary-drive capability into the dedicated hard drive bay to transfer files. This procedure is not recommended for everyday use.

IMPORTANT: The preinstalled software on the LTE Elite hard drive is not compatible with the LTE 5000 hardware. (And the preinstalled software on the LTE 5000 hard drive is not compatible with the LTE Elite hardware.) Therefore, many computer resources, including Microsoft Windows, will not be available with this procedure. Follow this procedure only if you are experienced in using MS-DOS commands.

Follow these steps to insert an LTE Elite hard drive that does not have secondary-drive capability into the dedicated hard drive bay:

1. Save your work and shut down the computer.

2. Remove the LTE 5000 hard drive from the dedicated hard drive bay.

3. Place the LTE 5000 hard drive into the MultiBay Hard Drive Carrier (sold separately) and insert the carrier into the computer MultiBay.

6-28 Working with Removable Drives

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NOTE: A hard drive in the computer Multibay must have secondary-drive capability.

4. Insert the LTE Elite hard drive into the dedicated hard drive bay.

5. This step depends on the operating system on the LTE Elite hard drive.

■ If the drive has Windows 95, turn on the computer and press

F8 when you see the message "starting Windows 95." When the Windows 95 Startup Menu appears, select "Command Prompt Only."

■ If the drive has Windows 3.1, turn on the computer and press

F5 when you see the message "starting MS-DOS." This bypasses the configuration files (AUTOEXEC.BAT and CONFIG.SYS).

6. Transfer files between drives.

NOTE: Some computer resources will not be available until you reinsert the LTE 5000 hard drive into the dedicated hard drive bay and restart the computer.

Changing the Boot Drive

The computer must start (boot) from a drive that has the operating system files on it. The boot drive can be a hard drive in any one of the four bays in the computer or expansion base or a diskette drive in the expansion base.

IMPORTANT: The original hard drive preinstalled in the dedicated hard drive bay contains software necessary to access many resources. Those resources will not be available if you start (boot) the computer from a drive other than the original (or specially prepared) hard drive. The original hard drive has "LTE 5000" printed on the label.

If you have not disabled Diskette Boot in Computer Setup, the computer first searches for a diskette to boot from. If a bootable diskette is not found in drive A, the computer searches for a bootable hard drive according to the hard drive boot sequence established in Computer Setup.

NOTE: If a diskette drive is in the computer MultiBay, that is drive A. If no diskette drive is in the computer, a diskette drive in the expansion base is drive A.

Working with Removable Drives 6-29

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The factory default hard drive boot sequence is:

1. Hard drive in the computer

2. Hard drive in the computer MultiBay

3. Hard drive in the expansion base MultiBay I

4. Hard drive in the expansion base MultiBay II

If you want to change the hard drive boot sequence, follow the instructions in Chapter 10 to run Computer Setup, select the Initialization menu, then select Hard Drive Boot Sequence. Follow the instructions on the status bar (at the bottom of the screen) to change the sequence.

If you add an optional bootable hard drive and change the boot sequence, you must also change the logical drive designations. For example, with the default hard drive boot sequence, the computer hard drive is drive C and a hard drive in the expansion base is drive D. If you boot from the hard drive in the expansion base, it becomes drive C and the computer hard drive becomes drive D.

6-30 Working with Removable Drives

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Chapter 7

Using PC Cards

The PC Card (PCMCIA) slots allow you to add and remove options easily when you need to perform various tasks. Fax/modems, network cards, hard disk drives, and memory cards are a few of the options available as PC Cards. PC Cards look like thick credit cards and are available in three types (according to the thickness of the card): Type III, Type II, and Type I.

The computer has one Type III double slot that supports one Type III card or any combination of two Type II and Type I cards. A Type III card fits in the bottom slot only. The bottom slot is 1 and the top slot is 2.

The optional expansion bases have two Type III single slots, and each slot supports one Type III, Type II, or Type I card. The front slot is 3 and the back slot is 4.

Using PC Cards in Windows 95

When you first insert a PC Card that requires no setup procedure, Windows 95 determines the necessary settings for the card and loads the correct drivers. For example, it configures a modem to a COM port and assigns a drive letter to a hard drive. Each subsequent time you insert the card, Windows 95 remembers the settings and configures the card automatically.

If the computer is off or in Suspend when you insert a PC Card, Windows 95 configures the card when you exit Suspend or turn on the computer. The computer beeps twice when the PC Card is ready for use.

Some PC Cards require an initial setup procedure before they can be configured. For example, memory cards must be formatted and some cards require additional card-specific device drivers.

In most cases, if a PC Card is recognized but not properly configured, the computer beeps once. In the case of a network card, the computer may beep twice even if the required card-specific device driver is not installed, but the network operating system will not recognize the card.

Using PC Cards 7-1

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Installing Card-Specific Device Drivers

Some PC Cards that may require additional card-specific device drivers to function properly are listed below:

■ Network cards

■ Combination cards (such as SCSI/sound cards and

modem/network cards

■ Audio cards

■ GPS (Global Positioning System) cards

■ Pager cards

If you install card-specific device drivers provided by the PC Card manufacturer, be sure to install only device drivers for Windows 95. Do not install card and socket services or enablers. If diskettes are not clearly labeled or the instructions are unclear, call your PC Card manufacturer for more specific instructions.

CAUTION: If you install card and socket services or enablers provided by a PC Card manufacturer, you may not be able to use other PC Cards.

If you need more information about setup procedures for various network PC Cards, contact the PC Card manufacturer or Compaq for assistance.

Formatting Storage PC Cards

SRAM and flash memory cards require the following additional setup procedures before they can be used:

1. Modify the CONFIG.SYS file: Click the Start button, then click Help. Follow the instructions under the Help topic "SRAM (or Flash) memory card, installing support for."

2. Format the card: Double-click the My Computer icon, click the icon for the drive you want to format, click the File menu, then click Format.

7-2 Using PC Cards

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If you have an ATA hard drive card that is not already partitioned and formatted or if you want to change the partition, follow these steps:

1. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click MS-DOS Mode. (The computer restarts and loads MS-DOS real mode drivers.)

2. At the command prompt, enter:

atainit d:

where d represents the drive letter assigned to the storage card.

3. Follow the instructions on the screen to partition and format the card.

4. Enter exit at the command prompt to restart the computer and unload the MS-DOS real mode drivers.

Using PC Cards in MS-DOS Mode

MS-DOS real mode drivers are provided for older MS-DOS based programs that do not run under Windows 95 and for any PC Cards that do not have Windows 95 drivers available. To learn more about an MS-DOS real mode session, click the Start button, point to Programs, point to MS-DOS Real Mode, then click Readme.

To view information about PC Cards in MS-DOS mode, enter cardinfo at the command prompt. If you need to format storage cards in MS-DOS mode, use these commands:

format d: Formats an SRAM memory card. mcformat d: Formats a flash memory card. atainit d: Partitions and formats an ATA hard drive card.

where d represents the drive letter assigned to the card.

Using PC Cards 7-3

Compaq LTE 5000 Setup guide User guide

Specifications and Main Features

Frequently Asked Questions

User Manual