Compaq LTE 5000 User Manual

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Notice

The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE

FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq, Deskpro, LTE, Contura, Presario, ProLinea Registered U. S. Patent and Trademark Office. LTE 5000 is a trademark of Compaq Computer Corporation.

Contura Registered in the Philippines Patent Office. Microsoft, MS-DOS, and Windows are registered trademarks of

Microsoft Corporation. Windows 95 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agr eem ent.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective comp anies.

Beyond Setup

Compaq LTE 5000 Family of Personal Computers

Second Edition (September 1996) First Edition (September 1995) Part Number 213660-002

Compaq Computer Corporation

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Regulatory Notices

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and the receiver.

■ Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■ Consult the dealer or an experienced radio or television

technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations.

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European Notice

Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:

■ EN55022 (CISPR 22)—Radio Frequency Interference

■ EN50082-1 (IEC801-2, IEC801-3, IEC801-4)—Electromagnetic

Immunity

■ EN60950 (IEC950)—Product Safety

Canadian Notice

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

German Ergonomics Notice

The Compaq series 2880 family of personal computers, when combined with one of the Compaq family of enhanced keyboards and a QVision or FS family of desktop monitors, meets the requirements of ZH 1/.618 (German Safety Regulations for Display Work Places in the Office Sector). The installation guide included with the monitors provides configuration information.

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Japanese Notice

Airline Tr avel Notice

Use of electronic equipment aboard commercial aircraft is at the discretion of the airline.

Laser Safety

All Compaq systems equipped with CD-ROM drives comply with the appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

WARNING: Use of controls or adjustment s or perf orm ance of

procedures other than those specified herein may result in hazardous radiation exposure.

vii

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The removable CD-ROM drive is classified as a CLASS 1 LASER PRODUCT. These labels are located on the outside of the CD-ROM drive:

TEAC CD-40 E

S/NO. DC 5V

1.5A.

CERTIFICATION

WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J APPLICABLE AT DATE OF MANUFACTURE.

MANUFACTURED TEAC CORPORATION

3-7-3 NAKA-CHO, MUSASHINO-SHI, TOKYO, JAPAN

-900-U

THIS PRODUCT CMPLIES

Laser Information

Laser Type: Ellipse Wave Length: 780 nm +15/- 10 nm Divergence Angle: 10 (vertical) /36 (horizontal) degrees Output Power: 0.7 mW to 2.5 mW Polarization: Circular Numerical Aperture: 0.45 ± 0.04

Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

TUV

PRODUCT SERVICE

TEAC CORP. MADE IN JAPAN

TIF TT

viii

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Preface

Where to Find Information xv Symbols and Conventions Used in This Guide xv Compaq Support xvi

Preparing for a Technical Support Call xvii Ordering Backup Diskettes xvii Worldwide Telephone Numbers xviii

Chapter 1

Taking a Look at the Computer

Preinstalled Software 1-2

Backing Up the Preinstalled Software 1-2 Reinstalling Drivers if You Delete the Preinstalled Software1-2

Interior Components 1-3

Memory 1-3 Increasing RAM Memory 1-3

Exterior Components 1-4

Components on the Front and Right Side 1-5 Components on the Rear and Left Side 1-8

Chapter 2

Keyboard and EasyPoint II Pointing Device

EasyPoint II Pointing Device and Mouse Buttons 2-1

Customizing the Pointing Device 2-2

Replacing the Pointing Device Cap 2-2 Identifying Keyboard Features 2-3 Using the Embedded Numeric Keypad 2-4 Using Text Stretch 2-4 Hotkeys 2-4

Contents ix

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Chapter 3

Basic Operating, Maintenance, and Travel Guidelines

Power Sources 3-1

Connecting to an External Power Source 3-1

Disconnecting from an External Power Source 3-3 Power Controls 3-4

Turning On the Computer 3-4

Turning Off the Computer 3-5 Caring for the Computer 3-5 Traveling and Shipping Guidelines 3-6

Air Travel 3-6

International Travel 3-7

Shipping 3-7

Chapter 4

Using Battery Packs

Extending Battery Pack Operating Time 4-1 Battery Gauge Icons and Battery Light 4-2 Enhancing Battery Gauge Accuracy 4-3 Identifying and Resolving a Low-Battery Condition 4-4 Replacing Battery Pack(s) 4-5

Removing a Battery Pack from the Computer 4-5

Inserting a Battery Pack into the Computer 4-7 Charging Battery Packs 4-8

Charging Battery Packs in the Computer 4-8

Charging Battery Packs in Expansion Bases 4-8

Charging Battery Packs Outside Normal Operating

Conditions 4-9 Storing Battery Packs 4-10 Recycling Used Battery Packs 4-10

x Contents

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Chapter 5

Connecting External Desktop Equipment

Serial Devices 5-2 Parallel Devices 5-3 External Monitor 5-4 External Keyboard, Numeric Keypad, or PS/2 Mouse 5-6 MultiBay-ISA Expansion Base 5-7 Docking the Computer in the Expansion Bases 5-7

Undocking the Computer from the Expansion Bases 5-11

Using the Ethernet Connectors on the Expansion Base 5-12 Attaching an Optional Security Cable Lock 5-12

Preparing for an Infrared Connection 5-15

Chapter 6

Working with Removable Drives

Number and Supported Locations for Drives and Battery Packs6-2 Caring for Removable Drives 6-3

Placing a Hard Drive into the Hard Drive Carrying Case 6-4

Placing a CD-ROM Drive or Diskette Drive into the

MultiBay Device Carrying Case 6-5 Dedicated Hard Drive Bay 6-6

Securing a Drive in the Dedicated Hard Drive Bay 6-6

Removing a Hard Drive from the Dedicated Hard Drive Bay6-7

Inserting a Hard Drive into the Dedicated Hard Drive Bay6-9 Computer MultiBay 6-11

Securing a Drive in the Computer MultiBay 6-11

Inserting the MultiBay Weight Saver into the Computer

MultiBay 6-12

Inserting a Hard Drive into the Computer MultiBay 6-12

Removing a Hard Drive from the Computer MultiBay 6-15

Inserting a CD-ROM Drive into the Computer MultiBay6-16

Removing a CD-ROM Drive from the Computer MultiBay6-17

Operating a CD-ROM Drive 6-18

Accessing a Diskette Drive in the Expansion Base 6-22

Inserting a Diskette Drive into the Computer MultiBay 6-22

Removing a Diskette Drive from the Computer MultiBay6-24

Using a Diskette Drive 6-25

Contents xi

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Using Additional Hard Drives 6-26

Using LTE 5000 Hard Drives 6-26

Using LTE Elite Hard Drives 6-26 Changing the Boot Drive 6-29

Chapter 7

Using PC Cards

Using PC Cards in Windows 95 7-1

Installing Card-Specific Device Drivers 7-2

Formatting Storage PC Cards 7-2 Using PC Cards in MS-DOS Mode 7-3 Inserting a PC Card 7-4 Removing a PC Card 7-6

Chapter 8

Using Audio Equipment

Using the Built-In Audio Equipment 8-2

Internal Stereo Speakers 8-3

Volume Control 8-3

Internal Microphone 8-4 Connecting Optional External Audio Equipment 8-4

Stereo Speaker/Headphone Jack 8-4

Stereo Line-In Jack 8-5

Mono Microphone Jack 8-5

Chapter 9

Installing an Optional Memory Expa nsion Board 9-1

Chapter 10

Running Computer Setup

Initialization Menu 10-2 Ports Menu 10-3 Power Menu 10-3

xii Contents

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Security Menu 10-5

Setup Password 10-5

Power-On Password 10-6

QuickLock/QuickBlank 10-7

Device Disabling 10-7 Exit Menu 10-7 Customizing Computer Settings 10-8 Power Management 10-8

Computer Setup Power Management 10-8

Windows 95 Power Properties 10-9

Suspend 10-9

Hibernation 10-10 Security Features 10-10

Chapter 11

Running Compaq Diagnostics

Computer Checkup (TEST) 11-1 View System Information (INSPECT) 11-3

Chapter 12

Intelligent Manageability

Asset Management 12-1 Fault Management 12-1 Security Management 12-2

Chapter 13

Troubleshooting

Checklist for Minor Problems 13-2 Solving Audio Problems 13-3 Solving Battery and Battery Gauge Problems 13-4 Solving CD-ROM Drive Problems 13-7 Solving Diskette and Diskette Drive Problems 13-8 Solving Hard Drive Problems 13-10 Solving Hardware Problems 13-11 Solving Infrared Problems 13-12 Solving Keyboard Problems 13-13 Solving Memory Problems 13-13

Contents xiii

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Solving PC Card Problems 13-14 Solving Pointing Device Problems 13-15 Solving Power Problems 13-16 Solving Printer Problems 13-17 Solving Screen Problems 13-18

Appendix A A-1

Appendix B B-1

Appendix C C-1

Appendix D D-1

Appendix E E-1

Appendix F F-1

Index I-1

xiv Contents

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Preface

Before You Begin

Where to Find Information

This Beyond Setup guide and the online User’s Guide should answer most questions that you may have about your new Compaq personal computer and the preinstalled Windows 95 operating system.

You can access the online User’s Guide in two ways: (1) click the Start button, point to Compaq Information Center, then click User’ s Guide, or (2) click the Start button, then click Help.

In addition to this Beyond Setup guide and the online User’s Guide, the following Compaq printed and online references are supplied with the computer to provide information about specific topics:

■ Quick Setup (printed card to get you started in seven easy steps)

■ Caring for Removable Drives (printed reference card)

■ Compaq Dictionary (online dictionary of computer terms)

■ Safety & Comfort Guide (printed and online guide to help you

create a comfortable work environment)

Symbols and Conventions Used in This Guide

The following format conventions distinguish elements of the text throughout this guide:

■ Key names appear in a boldfaced type looking very much the

way they appear on the keyboard. For example, Home, End, Backspace, and Tab.

■ When keys must be pressed at the same time, the action is

represented by the key names and the plus (+) symbol. For example, Ctrl+Alt+Delete.

■ Drive letters that are not in command lines are presented in

uppercase type as shown here: drive A.

■ Folder (directory) names that are not in command lines are

presented in uppercase type as shown here: DIRECTORY.

Before You Begin xv

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■

File names that are not in command lines are presented in uppercase italic type as shown here: FILENAME.

■ Commands are presented in lowercase, bold type as shown

here: install or a:\install. Commands that are to be entered at the command prompt may be shown on a separate line.

■ When you need to type information and press the Enter key,

you are directed to "enter" the information.

■ When you need to type information without pressing the Enter

key, you are directed to "type" the information.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in t hi s manner i ndicat es t hat failure to

follow directions could result in bodi l y harm or l oss of l ife. CAUTION: Text set off in this manner indicates that fail ure t o

follow directions in the caution could result i n dam age t o equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Compaq Support

For customer support or to order backup diskettes of the preinstalled software, call one of the telephone numbers on the following pages to locate your nearest Compaq authorized dealer, reseller, or service provider.

NOTE: If you take the computer in for service, remember to furnish your power-on and setup passwords to the service provider or to disable your passwords.

xvi Before You Begin

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Preparing for a Technical Support Call

If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 12 to run Compaq Diagnostics and have the following available when you call:

■ The computer

■ Serial number, on the back of the computer behind the connector

door above the serial connector

■ Purchase date on invoice

■ Conditions under which the problem occurred

■ Error messages that occurred

■ Hardware configuration

■ Type of printer connected

■ Hardware and software you are using

■ Your Windows 95 product identification number (PIN). To

locate the PIN number, click the Start button, point to Settings, click Control Panel, double-click the System icon, then click the General tab. Your PIN number is below your name.

■ The printed error message log from Computer Checkup (TEST),

or a list of the devices and error messages received

■ Contents of View System Information (INSPECT), as well as

the CONFIG.SYS and AUTOEXEC.BAT files

Ordering Backup Diskettes

It is recommended that you create a backup of the preinstalled software as described in Chapter 1. However, for an additional cost, you can order backup diskettes from Compaq. Before calling to order, be sure to have the computer serial number available. The serial number is on the back of the computer behind the connector door above the serial connector.

NOTE: If an order form was included with the computer, complete the form and return it or call one of the numbers listed on the order form.

Before You Begin xvii

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Worldwide Telephone Numbers

Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance.

General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider.

Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.

Customer Support Numbers:—Information on service and support programs including warranty, product catalogs, and white papers.

PaqFax Numbers:—Automatic facsimile response system for technical and product specific information that is transmitted to any fax machine. PaqFax is available 24 hours a day.

NOTE: Telephone numbers are subject to change without notice.

Worldwide Telephone Numbers

Country

Location

Argentina

General Information Technical Support

Australia

General Information Technical Support PaqFax

Austria

General Information Technical Support Ordering Backup Software +31

Code Telephone Number

+54 +54

-1-796-1616

-1-796-1717

61-2-9911-1999 61-2-9911-1955 61-2-9911-1982

0222/8 78-16 16 0222/8 78-16-16

-55-38-43-39

xviii Before You Begin

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Worldwide Telephone Numbers Continued

Country

Location

Belgium

General Information Compaq Care Center Compaq Care Center Fax General Fax FaxPaq QuickLine Ordering Backup Software Ordering Backup Software Fax

Brazil

General Information 55-11-246-7866

Canada

General Information Technical Support

Customer Support Ordering Backup Software Battery P ack Re cycl ing

Caribbean

General Information Technical Support

Chile

General Information Technical Support

China

General Information Technical Support

Colombia

General Information Technical Support

Code Telephone Number

+32 +32 +32 +32 +32 +32 +32 +32

-2-716-95-11

-2-716-96-96

-2-716-95-85

-2-725-22-13

-2-716-96-99

-2-716-95-92

-2-716-96-78

-2-716-96-79

1-905-707-1715 1-800-OKCOMPAQ

(1-800-652-6672) 1-800-263-5868 1-800-952-7689 1-800-263-5868

011-713-514-4220 011-713-518-2200

56-2-274-1911 56-2-274-3007

861-849-2928 861-849-2913

57-1-312-0201 57-1-345-0266

Before You Begin xix

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Worldwide Telephone Numbers Continued

Country

Location

Czech Republic

General Information Technical Support

Denmark

General Information Technical Support

Finland

General Information Technical Support QuickLine (BBS)

France

General Information Technical Support

Germany

Menu Selection Notebook Hotline

QuickLine FaxPaq

Hong Kong

General Information Technical Support PaqFax

Hungary

General Information Technical Support

India

General Information PaqFax BBS

Code Telephone Number

+42 +42

+45 +45

+358

+33 +33

(0,12 DM/2 sec. or 3,60 DM/min.)

(0,48 DM/min.)

+36 +36

-2-232-8772

-45-90-45-90

-45-90-45-45

-0-615-599 9800-206-720

-0-6155 9870

-1-41-33-41-33

-1-41-33-44-55

0190/88 80 80 0190/88 80 82

0180/5 21 21 18 0180/5 21 21 19

852-28681382 852-90116633 852-28671648

-1-201-8776

91-80-559-6023 91-80-559-8989 91-80-559-8900

xx Before You Begin

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Worldwide Telephone Numbers Continued

Country

Location

Italy

General Information Technical Support Customer Support

Japan

General Information Technical Support Windows 95 Support Ordering Backup Software FaxStation

Korea

General Information Technical Support

Malaysia

General Information Technical Support

Mexico

General Information Technical Support PaqFax

Netherlands

General Information Customer Support Fax QuickLine Bulletin Board

New Zealand

General Information 64-9-307-3969

Norway

General Information Technical Support

Code Telephone Number

+39 +39 +39

+47 +47

-2-57-59-03-61

-2-57-59-03-00

-1-67-82-50-12

0120-101-589 0120-101-589 0120-505-589 0120-250-589 81-3-5402-0991

82-2-3470-07001 82-2-523-3575

82-082-902-77774

603-717-1188 603-718-1636

1-525-229-7900 1-525-229-7910 1-525-229-7920

0182-565805 06-91681616 (Dfl. 0.75/min) 06-8991116 (Dfl. 0.40/min) 0182-572366

-22-07-20-00

-22-07-20-20

Before You Begin xxi

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Worldwide Telephone Numbers Continued

Country

Location

Poland

General Information Technical Support

Portugal

General Information Technical Support

Singapore

General Information Customer Support Center PaqFax

South Africa

General Information Technical Support

Spain

General Information Technical Support

Sweden

General Information Technical Support

PaqFax (hämtfax) QuickLine (BBS)

Switzerland

Technical Support QuickLine Bulletin Board Ordering Backup Software PaqFax

Code Telephone Number

+48 +48

+351 +351

+34 +34

+46 +46 +46 +46

-2-630-3535

-1-4120132

65-753-6688 65-750-3030 65-750-4514

27-11-728-6999 27-11-728-6999

-1-640-1500

-1-640-1302

-8-703-5240

-8-703-5225

-8-703-5220

157/64-00 01/8 38-24 21 155/62-06 01/8 38-22 38

xxii Before You Begin

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Worldwide Telephone Numbers Continued

Country

Location

Taiwan

General Information Technical Support BBS

Thailand

General Information 62-2-679-6222

United Arab Emirates (Dubai)

General Information +97 14 -818100

United Kingdom

General Information FaxPaq QuickLine Bulletin Board

United States

General Information Technical Support

Customer Support PaqFax Download Facility

(modem access only) Ordering Backup Software Battery P ack Re cycl ing

Venezuela

General Information 58-2-953-6944

Code Telephone Number

886-2-7351000 886-2-3761170 886-2-3761175

0990-134456 0181-332-3550 0181-332-9499

1-713-514-6864 1-800-OKCOMPAQ

(1-800-652-6672) 1-800-345-1518 1-800-345-1518, Option 1 1-713-518-1418

1-800-952-7689 1-800-524-9859

Before You Begin xxiii

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Chapter 1

Taking a Look at the Computer

This chapter provides an overview of the computer features and components. Illustrations and tables identify external components and give a brief description of their functions.

All models of the computer include the following features:

■ Intel Mobile Pentium processor

■ 8 or 16 megabytes DRAM memory (expandable up to 72 or 80

megabytes, respectively)

■ 256 Kbytes of Level 2 cache memory

■ True 64-bit system architecture

■ Upgradable flash ROM BIOS

■ High-performance PCI bus graphics with hardware-assisted

motion video acceleration (MVA)

■ Keyboard with built-in pointing device and mouse buttons

■ Removable hard drive in a dedicated hard drive bay

■ MultiBay that supports a CD-ROM drive, second hard drive,

diskette drive, second battery pack, or weight saver

■ One Type III PC Card (PCMCIA) slot that supports one Type III

card or any combination of two Type II and Type I cards

■ Infrared port and software that supports wireless IrDA or cable

links for file transfer, file synchronization, and printing

■ Built-in speakers, microphone, and jacks for Sound Blaster Pro

compatible stereo sound

■ Energy Star compliant power saving features

■ Ports and connectors for external equipment, including serial,

parallel, external monitor, and an external PS/2 pointing device, keyboard, or numeric keypad

■ Desktop functionality with the optional MultiBay Expansion

Base that has two MultiBays, two Type III PC Card slots, Ethernet RJ-45 and BNC connectors, a MIDI/game port.

■ Support for MultiBay Expansion Base

■ MultiBay-ISA Expansion Base

■ Support for MultiBay-ISA Expansion Base that has all the

features of the MultiBay Expansion Base plus full-length ISA slot and Premier Sound audio

■ Support for the optional MPEG and TV Video Adapter, which

can be connected to the undocked computer, or to either expansion base when the computer is docked.

Taking a Look at the Computer 1-1

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Preinstalled Software

The Windows 95 operating system is preinstalled on the computer hard drive.

MS-DOS real mode drivers are also preinstalled, which load if you have older MS-DOS based programs or games that require an MS-DOS real mode session. Refer to the online Readme file for more information. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click Readme.

NOTE: Computer Setup and Compaq Diagnostics are not on the computer hard drive. Computer Setup is in the system BIOS, and the Compaq Diagnostics utilities are on diskette. Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer and Chapter 11, "Running Compaq Diagnostics," for information about running diagnostic utilities.

Backing Up the Preinstalled Software

Compaq recommends that you create a backup of the preinstalled software. For online backup instructions, click the Start button; point to Programs, Accessories, System Tools; and click Backup. In Backup, click the Help menu, Help Topics, and the Index tab. Find and display the instructions for the topic "system, backing up."

If you prefer, you can order backup diskettes for an additional cost. To order, refer to the Worldwide Telephone Numbers listed in the Preface of this guide. Or, if an order form was included with your computer, complete the form and return it or call one of the numbers listed on the form.

Reinstalling Drivers if You Delete the Preinstalled Software

If you reconfigure the hard drive and install your own MS-DOS and/or Windows operating environment, you will need to reinstall some device drivers to regain full functionality of the computer. Call one of the worldwide telephone numbers listed in the Preface of this guide for information about ordering the drivers kit. When ordering, ask for the Compaq LTE 5000 Drivers Kit for Windows 95.

1-2 Taking a Look at the Computer

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Interior Components

Interior components vary by model, and some components are upgradable. To view information about your system components, double-click the System icon in Control Panel or run the View System Information (INSPECT) utility from the Compaq Diagnostics diskette. Refer to Chapter 11, "Running Compaq Diagnostics," for more information about running the View System Information utility.

Memory

The computer has an upgradable flash ROM BIOS. ROM (read only memory) is permanent memory in a chip on the computer system board. BIOS (Basic Input/Output System) is software in ROM that provides basic functionality for the computer.

The computer has 256 or 512 Kbytes of cache memory, depending on the model. Cache memory is high-speed memory that stores the most recently used information in anticipation that it will be needed again by the microprocessor. This high-speed transfer of information improves overall system performance.

The base amount of random access memory (RAM) in the computer is either 8 megabytes or 16 megabytes, depending on the model. You can view the amount of RAM memory either by running Computer Setup or by double-clicking the System icon in Control Panel, then clicking the General tab.

RAM is where the computer temporarily stores open files and program information and carries out commands. Information in RAM that has not been saved to a storage medium, such as the hard drive, is lost when power to the computer is turned off.

Increasing RAM Memory

You can increase the amount of RAM memory by adding a memory expansion board, available in 8, 16, 32, and 64 megabyte sizes. Refer to Chapter 9, "Installing an Optional Memory Expansion Board," for procedures to add a memory expansion board.

Taking a Look at the Computer 1-3

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Exterior Component s

The green power/suspend light ➊ and the yellow battery light ➋ are visible whether the computer is opened or closed.

Power/Suspend Light and Bat tery Light on the Computer

Slide the release latches forward ➊ and open the display ➋ to see all the components on the front of the computer.

Opening the Computer

1-4 Taking a Look at the Computer

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Components on the Front and Right Side

Front and Right Side View

Components on the Front and Right Side

Component Function

Power switch Turns the power on and off.

Display switch Turns display off if display is closed when the

computer is on.

Suspend button Initiates and exits Suspend. When pressed

simultaneously with the Fn key, i ni t i ates Hibernation. Refer to Chapter 3, "Basic Operat i ng, M ai ntenance, and Travel Guidelines".

Taking a Look at the Computer 1-5

Continued

. . . . . . . . . . . . . . . . . . . . . . . . .

Components on the Front and Right Side Continued

Component Function

Status panel icons The comput er i s connected t o an external

power source. QuickLock/QuickBlank has been initiated.

Type your power-on password on the blank screen to exit QuickLock/QuickBlank.

Power management is turned on. Refer to Chapter 10, "Running Computer Set up," for information about power m anagem ent .

A diskette drive in the Multi B ay is being accessed.

A hard drive in the dedicated hard drive bay or a hard drive or CD-ROM drive in the MultiBay is being accessed.

An external monitor is acti vely displ aying information.

The built-in speakers on the front of the display or speakers or headphones connected to the computer or either expansion base are turned on.

Num Lock is on, which enables the

embedded numeric keypad. Caps Lock is on, which causes new text

to be typed in uppercase letters.

Scroll Lock is on, which causes the cursor

↓

to scroll by fields instead of by lines.

Battery gauges 1 and 2. Gauge 1 turns on when a battery pack is in the battery compartment and shows the approximate amount of charge in the battery pack. Gauge 2 turns on when a battery pack is in the computer MultiBay and shows the approximate amount of charge in the battery pack.

Continued

1-6 Taking a Look at the Computer

. . . . . . . . . . . . . . . . . . . . . . . . .

Components on the Front and Right Side Continued

Component Function

Ventilation intake The ventilation intake, along with the exhaust,

provides airflow that helps prevent the com puter from overheating.

Stereo speakers Built-in stereo speakers for PC sounds and the

multimedia sound system .

Brightness control Adjusts the brightness of the display. Contrast control

(not shown)

Power/suspend light Green l ight turns on when power to the computer

Battery light Yellow light turns on when a bat t e ry pack in the

Microphone Built-in microphone for the multimedia sound

PC Card slots Accepts one Type III or any combination of two

Battery release Releases a battery pack in the battery

Keyboard Keyboard with EasyPoint I I pointing device and

Battery compartment Dedicated battery compartment f or the main

Hard drive bay Dedicated hard drive bay.

MultiBay Bay that supports multiple devices: a CD-ROM

Adjusts the contrast of the display (not on al l models).

is turned on; turns off when power t o the computer is turned off; blinks when the computer is in Suspend.

computer is charging; turns off when bat tery pack completes fast charging; blinks t o i ndi cat e a l owbattery condition.

system.

Type II and Type I PC Cards (PCMCIA).

compartment so that it can be removed.

mouse buttons. Refer to Chapt er 2, "Keyboard and EasyPoint II Poi nting Device," for informat i on on the keyboard and integrated pointing device.

battery pack.

drive, hard drive, diskette drive, or battery pack.

Taking a Look at the Computer 1-7

. . . . . . . . . . . . . . . . . . . . . . . . .

Components on the Rear and Left Side

Pull open the connector door on the rear panel to see all the external connectors on the rear of the computer.

Opening the Connector Door on the Rear Panel

Rear and Left Side View

1-8 Taking a Look at the Computer

. . . . . . . . . . . . . . . . . . . . . . . . .

Component Function

Serial number You will need this serial number whenever you call

for customer support.

Serial connector Connects optional serial devices.

Parallel connector Connects optional parallel devices.

External options connector

External monitor connector

Power connector Connects the AC Adapter or the optional

Stereo speaker/ headphone jack

Stereo line-in jack St ereo l i ne-i n for devices such as CD player, tape

Keyboard/mouse connector

Mono microphone jack Connects a powered electret condenser

Volume control Controls volume to the built -i n speakers or to

MultiBay device release Releases a drive or battery pack in the Multi B ay.

Ventilation exhaust The ventilation exhaust, along wit h t he i ntake,

Infrared port Transfers data to another computer or external

Security slot Provision for an optional security cable lock to be

Connects either expansion base or the optional MPEG and TV Video Adapt er.

Connects an external monitor.

Automobile Adapter. Connects external speakers or headphones.

deck, or tuner. Connects an external keyboard, numeric keypad,

PS/2 mouse, or other point i ng device.

microphone.

external speakers or headphones connected to the computer or either expansion base.

provides airflow that helps prevent the com puter from overheating.

device that accepts the IrDA form at.

attached to the computer.

Taking a Look at the Computer 1-9

. . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 2

Keyboard and EasyPoint II Pointing Device

The computer keyboard has separate pointer and screen-control keys, an embedded numeric keypad, special hotkeys for quick access to certain functions, a palm rest, and an integrated pointing device and mouse buttons.

WARNING: To reduce risk of serious injury to hands, wrist s, or ot her

joints, read the Safety & Comfort Guide.

EasyPoint II Pointing Device and Mouse Buttons

The integrated EasyPoint II pointing device provides mouse functions in all software that supports a Microsoft-compatible mouse. The pointing device

. The pointing device is easy to use with your left or right index

and B finger and eliminates the need to take your hand from the keyboard to move the pointer. Apply light pressure in any direction to move the onscreen pointer.

➊ is located on the keyboard between the letters G, H,

Keyboard and EasyPoint II Pointing Device 2-1

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