Compaq DESKJET 995CK User Manual

contents

introducing Bluetooth wireless printing . . . . . . . . . . . . . . . . . . . . 1
printing from a desktop or laptop PC . . . . . . . . . . . . . . . . . . . . . 2
3Com wireless Bluetooth PC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3Com wireless Bluetooth USB adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Microsoft Optical Desktop for Bluetooth (HCRP) . . . . . . . . . . . . . . . . . . . . . 7
TDK Bluetooth USB adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
printing from a handheld device . . . . . . . . . . . . . . . . . . . . . . . 22
Compaq iPAQ Pocket PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Palm handheld m500 series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
printing from other Bluetooth devices . . . . . . . . . . . . . . . . . . . . 48
Nokia Series 60 imaging phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
about the printer’s Bluetooth wireless feature . . . . . . . . . . . . . . . 67
the printer’s Bluetooth wireless feature . . . . . . . . . . . . . . . . . . . . . . . . . . 68
changing the printer’s wireless feature . . . . . . . . . . . . . . . . . . . . . . . . . . 72
index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

notices and acknowledgements

hewlett-packard company notices

The information contained in this document is subject to change without notice.
All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation.
Pentium is a U.S. registered trademark of Intel Corporation.
TrueType is a U.S. trademark of Apple Computer, Inc.
Palm OS and HotSync are trademarks of Palm, Inc.
BLUETOOTH and the BLUETOOTH logos are trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hewlett-Packard.
3Com is a trademark of 3Com Corporation.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
PrintPocketCE is a trademark of FieldSoftware Products.
BtPrint is a trademark of IS/Complete Inc.
Documents To Go is a trademark of DataViz.
Compaq and the names of Compaq products referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of Compaq.
Nokia is a trademark of Nokia Corporation.
Copyright 2003 Hewlett-Packard Company
i

introducing Bluetooth wireless printing

The HP Deskjet 995c and 995ck series printers support Bluetooth wireless printing.
The Bluetooth feature allows you to print without a cable connection between the printer and a Bluetooth wireless technology enabled device.
For Bluetooth wireless printing instructions, select the appropriate topic:
printing from a desktop or laptop PC
printing from a handheld device
printing from other Bluetooth devices

updates

Because Bluetooth wireless communication is an emerging technology, the information in this document is subject to change.
In order to provide the most up-to-date information possible, this document will be revised and posted on HP’s Web site as needed.
1

printing from a desktop or laptop PC

In order to use the printer, the PC must be enabled with Bluetooth wireless technology.
If your PC has an internal Bluetooth radio, then consult the documentation that came with the PC for information concerning the PC’s Bluetooth wireless feature.
If your PC does not have an internal Bluetooth radio, then you must use a Bluetooth PC card or adapter to make the PC Bluetooth wireless technology enabled.
Several devices are available to make your PC Bluetooth wireless technology enabled. This document contains instructions for the following:
3Com wireless Bluetooth PC card
3Com wireless Bluetooth USB adapter
Microsoft Optical Desktop for Bluetooth (HCRP)
TDK Bluetooth USB adapter
If you are using a Bluetooth wireless device made by another manufacturer, consult the documentation that came with the device or contact the manufacturer for printing instructions.
2

3Com wireless Bluetooth PC card

The printing instructions included in this section apply to PCs using a 3Com wireless Bluetooth PC card.

requirements

Before you can print, you will need a 3Com wireless Bluetooth PC card and a PC.
Visit 3Com’s Web site at: www.3com.com
.

setup and print

Follow these steps to set up and print over a Bluetooth wireless connection with the 3Com wireless
1. Install
2. Print
install a 3Com Bluetooth wireless PC card
Bluetooth PC card:
a 3Com wireless Bluetooth PC card in the PC.
a file.
To install a 3Com Bluetooth wireless PC card in a laptop, consult the documentation that came with the PC card.
If you are using a Bluetooth wireless PC card made by another manufacturer, consult the documentation that came with the PC card or contact the manufacturer for printing instructions.
3
printing instructions
1. Open the file you want to print.
2. Select
3. Click
4. Select the printer.
5. Click the
File > Print.
The
Print dialog box appears.
Print.
The
Select Remote Device dialog box appears.
The printer is identified by its Bluetooth device name To always use this specific printer, click
Connect button.
Always use for this connection.
(see page 69).
When the laptop establishes a Bluetooth wireless connection with the printer, the Bluetooth LED light flashes.
After the laptop has sent the file to the printer, the laptop disconnects from the printer, and the Bluetooth LED light stops flashing.
4

3Com wireless Bluetooth USB adapter

The printing instructions included in this section apply to PCs using a 3Com wireless Bluetooth USB adapter.

requirements

Before you can print, you will need a 3Com wireless Bluetooth USB adapter and a PC.
Visit 3Com’s Web site at: www.3com.com
.

setup and print

Follow these steps to set up and print with the 3Com wireless Bluetooth USB adapter over a Bluetooth wireless connection:
1. Install
2. Print
install a 3Com Bluetooth wireless USB adapter
To install a 3Com wireless Bluetooth USB adapter in a desktop or laptop PC, consult the documentation that came with the adapter.
If you are using a Bluetooth wireless adapter made by another manufacturer, consult the documentation that came with the adapter or contact the manufacturer for printing instructions.
the 3Com wireless Bluetooth USB adapter in the PC.
a file.
5
printing instructions
1. Open the file you want to print.
2. Select
3. Click
4. Select the printer.
File > Print.
The
Print dialog box appears.
Print.
The
Select Remote Device dialog box appears.
The printer is identified by its Bluetooth device name To always use this specific printer, click
Always use for this connection.
(see page 69).
5. Click the
Connect button.
When the laptop establishes a Bluetooth wireless connection with the printer, the Bluetooth LED light flashes.
After the laptop has sent the file to the printer, the laptop disconnects from the printer, and the Bluetooth LED light stops flashing.
6

Microsoft Optical Desktop for Bluetooth (HCRP)

The printing instructions included in this section apply to PCs using the Microsoft Optical Desktop for Bluetooth (keyboard, mouse, and dongle) and the Microsoft Windows XP operating system.
The Microsoft Optical Desktop for Bluetooth uses Hardcopy Cable Replacement Profile (HCRP) which allows your computer to communicate with the printer as though the computer and the printer were connected by a cable.

requirements

Before you can print, you will need:
Microsoft Optical Desktop for Bluetooth
USB cable
•Windows XP
Bluetooth antenna for Microsoft Optical Desktop for Bluetooth

setup and print

Follow these steps to set up and print with the Microsoft Optical Desktop for Bluetooth and an HCRP connection:
1. Install
2. Update
3. Connect
4. Print
the Microsoft Optical Desktop for Windows.
the printer firmware and software.
to the printer with Bluetooth and HCRP.
a file.
7

install the Microsoft Optical Desktop for Bluetooth

For installation instructions, consult the documentation that came with the Microsoft Optical Desktop for Bluetooth.
While installing the Microsoft Optical Desktop for Bluetooth, the Windows XP operating system on your computer will be updated with a Microsoft patch to allow HCRP printing.

update the printer firmware and printer driver

Because Bluetooth wireless communications is an emerging technology, HP regularly updates the printer firmware and printer driver.
The firmware is the printer’s internal software. The printer driver is the software that you use to operate the printer from your computer.
Updating the printer firmware and printer driver is a three-step process:
1. Download
the latest firmware and printer driver.
2. Install
3. Install
the firmware on the printer.
the printer driver on your computer.
download the latest firmware and software
The latest firmware and software are available on the Web.
1. Go to www.hp.com/support/bluetooth
2. Select the appropriate language.
3. Click
4. Click
5. Download and save to your computer each of the following updates:
update software & drivers in the list on the left of the page.
Microsoft Windows XP.
HP Deskjet 995c HCRP firmware update
HP Deskjet 995c HCRP printer driver for Windows XP
After saving each update, record the filename and location of the update on a sheet of paper.
.
8
install the hp deskjet 995c series firmware
To install the latest firmware, do the following:
1. Locate the hp deskjet 995c HCRP firmware update on your computer.
2. Double-click the hp deskjet 995c HCRP firmware update file. Run the firmware update from your harddisk drive only. The hp deskjet
995c HRCP firmware update program will not run from CD-ROM.
3. Follow the onscreen instructions to update the firmware on your printer.
install the latest printer driver
To update the printer driver for your hp deskjet 995c series printer, do the following:
1. Locate the hp deskjet 995c HCRP printer driver update on your computer.
2. Double-click the hp deskjet 995c HCRP printer driver update.
3. Follow the onscreen instructions to update your hp deskjet 995c printer driver.
9

connect to the printer with Bluetooth and HCRP

To connect the printer to the computer using Bluetooth and HCRP, be sure the Microsoft Optical Desktop for Bluetooth dongle is connected to your computer, and then do the following:
1. Press and hold down the printer’s
Bluetooth Configuration page.
The Bluetooth Configuration page contains information that you will use when connecting to the printer.
Cancel (X) button for four seconds to print a
2. Click
Start > Control Panel, then do one of the following:
Category View Classic View
Click Printers and other Hardware, then click the
Wireless Link icon.
Double-click the Wireless Link icon.
10
3. Click the
Bluetooth tab.
4. Click the
Add button.
The Bluetooth Connection Wizard appears.
11
5. Click
Next.
The computer searches for any Bluetooth wireless technology enabled devices and displays them in the results list.
if this happens... then do this...
More than one hp deskjet 995c printer is in the list
The printer does not appear
Find the Device Name on the Bluetooth Configuration page.
Match the device name on the Bluetooth Configuration page to one of the device names on the connection wizard.
Click
Refresh once. If you still don’t see the
printer, see troubleshooting
.
12
6. Select the printer from the list, then click
The
Authenticate the device? screen appears.
Next.
7. Find the Authentication Required line item on the Bluetooth Configuration page,
then do one of the following:
if the Authentication
then...
Required line reads...
Authentication = 0 Authentication Off
Authentication = 1 Authentication On
Click No, then click Next.
Click Yes, then click Next. You will be prompted for the printer’s PIN
Code. Enter the PIN code.
The authentication settings must match the settings on your hp deskjet 995c series printer. If you choose
No, and you have already used the
hp deskjet 995c toolbox to change the printer's encryption required setting, you will not be able to print. You must reset to factory defaults
For more information on changing the printer's wireless features, see
changing the printer’s wireless feature
.
.
13
8. Click the
Printing (HCRP) check box.
9. Click
Next, then click Finish.
The hp deskjet 995c series printer icon appears in the list of devices. If you do not see the icon appear in the list, see the troubleshooting entry after HCRP
installation the printer icon does not appear in My Printers list.
print a file
To verify the printer is successfully communicating with the computer:
1. Click
2. Right-click the printer icon, then click
3. Open an existing document.
4. Choose
Start > Printers and Faxes.
Set As Default Printer.
If there is a check mark next to the icon, the printer is set as the default printer.
File > Print.
14

TDK Bluetooth USB adapter

The printing instructions included in this section apply to PCs using a TDK Bluetooth USB adapter.
The TDK Bluetooth USB adapter uses Hardcopy Cable Replacement Profile (HCRP) to allow your computer to communicate with the printer without a cable.

requirements

Before you can print, you will need a TDK Bluetooth USB adapter and a PC.
Visit TDK’s Web site at: www.tdksystems.com
.

setup and print

Follow these steps to set up and print with the TDK Bluetooth USB adapter over a Bluetooth wireless connection:
1. Install
2. Connect
3. Print
install a TDK Bluetooth USB Adapter
To install a TDK Bluetooth USB adapter in a desktop or laptop PC:
1. Install the software from the adapter’s software CD.
2. Plug the adapter into your computer’s USB port and follow the onscreen
For more information, consult the documentation that came with the adapter.
If you are using a Bluetooth wireless adapter made by another manufacturer, consult the documentation that came with the adapter or contact the manufacturer for printing instructions.
the TDK Bluetooth USB adapter in the PC.
to the printer with Bluetooth and HCRP.
a file.
instructions to complete the installation.
15
connect to the printer with Bluetooth and HCRP
The steps for connecting to the printer vary by Windows version. Select the version of Windows running on your computer:
Windows XP
Windows 2000
If you have a HP Deskjet 995C, you must upgrade your printer firmware in order to user the TDK Bluetooth USB Adapter. See the deskjet 995c support website at www.hp.com/support/bluetooth
drivers and downloads.
, and then click on
16
Windows XP
Before connecting to the printer, the printer software must be installed on the computer. If the printer software is not installed, insert the printer software CD in the computer’s CD-ROM drive and follow the onscreen instructions.
To connect the printer to the computer using Bluetooth and HCRP, be sure the TDK USB adapter is connected to your computer, and then do the following:
1. Press and hold down the printer’s
Cancel (X) button for four seconds to print a
Bluetooth Configuration page.
2. Double-click the
3. Click
Bluetooth Setup Wizard under the Bluetooth Tasks heading.
The
Bluetooth Setup wizard appears.
My Bluetooth Places icon on the computer desktop.
4. Select I want to find a specific Bluetooth device and configure how this computer
will use its services
, and then click Next.
The wizard searches for any Bluetooth devices within range.
17
5. Select the printer, and then click
The
Bluetooth Security screen appears.
Next.
6. Click
Skip Pairing.
If you do want to enter a PIN Code, the default is code with the configuration utility
The
Bluetooth Service Selection screen appears.
.
0. You can change the pin
7. Select Hardcopy Cable Replacement, and then click Finish.
The
hp deskjet 995c series Properties dialog box appears.
8. Change the printer name to
hp deskjet 995c HCRP, and then click OK.
9. Click
OK on the dialog box that appears.
18
Windows 2000
Before connecting to the printer, the printer software must be installed on the computer. If the printer software is not installed, insert the printer software CD in the computer’s CD-ROM drive and follow the onscreen instructions.
To connect the printer to the computer using Bluetooth and HCRP, be sure the TDK USB adapter is connected to your computer, and then do the following:
1. Press and hold down the printer’s
Cancel (X) button for four seconds to print a
Bluetooth Configuration page.
2. Double-click the
3. Double-click the
My Bluetooth Places icon on the computer desktop.
Find Bluetooth Devices icon.
The computer displays a list of other Bluetooth enabled devices within range.
Identify the printer by it’s Bluetooth Device Name which can be found on the Bluetooth Configuration page.
19
4. Double-click the printer’s icon.
A dialog box asking if you want to install the printer appears.
5. Click
Yes.
6. Change the printer name to
7. Click
OK on the dialog box that appears.
hp deskjet 995c HCRP, and then click OK.
20
printing instructions
1. Open the file you want to print.
2. Select
3. Select the printer.
File > Print.
The
Print dialog box appears.
If two copies of the printer icon appear, select the icon labeled
HRCP
.
hp deskjet 995c
When the laptop establishes a Bluetooth wireless connection with the printer, the Bluetooth LED light flashes.
After the laptop has sent the file to the printer, the laptop disconnects from the printer, and the Bluetooth LED light stops flashing.
21

printing from a handheld device

Many handheld devices that are enabled with Bluetooth wireless technology are coming onto the market.
This document contains instructions for the following:
hp Jornada 500 and 700 series
Compaq iPAQ Pocket PC
Palm handheld m500 series
If you are using a Bluetooth handheld device made by another manufacturer, consult the documentation that came with the device or contact the manufacturer for printing instructions.
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