ClearOne UNITE 100 User Manual

UNITE™ 100 - PTZ Camera

User ManUal

Table of Contents

INTRODUCTION

Preface ..................................................................................................................................................................... 1

Warning Notes ......................................................................................................................................................... 1

Features ................................................................................................................................................................... 2

Parts Included ......................................................................................................................................................... 2

INSTALLATION

Connections ............................................................................................................................................................ 3

Setup .................................................................................................................................................................................3

CAMERA PHYSICAL DESCRIPTION

Camera Specifications ............................................................................................................................................ 6

Dimensions .............................................................................................................................................................. 7

RS232/DB9 Interface ............................................................................................................................................... 7

CAMERA OPERATION USING THE REMOTE

Remote Controller Explanation .............................................................................................................................. 8

MENU CONTROL OF THE CAMERA

Main Screen............................................................................................................................................................. 9

System Option .................................................................................................................................................................10

Camera Option ................................................................................................................................................................11

PT Option .........................................................................................................................................................................13

Reset Option ....................................................................................................................................................................14

Help Option .....................................................................................................................................................................14

Exit Option .......................................................................................................................................................................14

COM CONTROL OF THE CAMERA

VISCA Protocol ...................................................................................................................................................... 15

Part 1: Camera Return Command ...................................................................................................................................15

Part 2: Camera Control Command .................................................................................................................................16

Part 3: Inquiry Command ................................................................................................................................................19

Pelco-D: Protocol Command List ....................................................................................................................................20

Pelco-P: Protocol Command List ....................................................................................................................................21

TROUBLESHOOTING THE CAMERA CONTROL OF THE CAMERA

Camera Maintenance ............................................................................................................................................ 23

Camera Misuse ..................................................................................................................................................... 23

Troubleshooting .................................................................................................................................................... 23

COMPLIANCE

SERVICE AND SUPPORT

Introduction

PREFACE

Thanks for using the UNITE 100 PTZ (Pan-Tilt-Zoom) HD camera.

This manual introduces the functions, installation, and operation of the HD camera. Please read the
manual thoroughly before installation and usage.

WARNING NOTES

Use this product only under the specified conditions to avoid any damage or danger.

Moisture - Do not expose the camera to rain or moisture.

Shock Hazard - Do not perform any unauthorized modification or dismantling. To reduce the risk

of electric shock, do not remove the cover. Refer servicing to qualified personnel. ClearOne is not
responsible for any unauthorized modification or dismantling.

Environmental - Never operate the camera when the temperature, humidity, or power are out of
the authorized ranges. Do not expose the camera to corrosive materials, liquids or gasses.

Cleaning - To avoid scratching, use only a soft cloth and mild cleansers to clean the camera.

Magnetism - Strong electromagnetic fields near the camera may affect the image quality.

Electrical Safety - Installation and operation must comply with electrical safety standards.

Transport - Avoid stress, vibration, and moisture in transport, storage, and installation.

Placement - The camera must be placed on a level desk or platform, and it must not be installed

on a slant. No object should restrict the camera range of motion.

Power Supply Polarity - The power supply is rated ±12 VDC at 2 Amps. The polarity of the power
supply as shown in the following drawing:

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FEATURES

The UNITE 100 camera has the following features.

1. Easy to use menu operation.

2. High-speed USB 3.0 interface, DVI-I interface (including HDMI and YPbPr).

3. Includes IR remote controller. The camera can receive both its own remote controller signals,
and signals from terminal equipment through the VISCA IN to the terminal equipment IR receiver.

PARTS INCLUDED

The UNITE HD Camera includes the following:

• Camera.

• Power adapter

• Power cable

• USB 3.0 data cable or DVI Cable

Please check if your order is complete. Contact ClearOne if there is any question about your
shipment.

• RS232 cable

• Remote controller

• User manual

• Four double-side adhesive strips

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Installation

When setting up the camera, never move the camera by seizing the camera head. Don’t rotate
camera head by hand; otherwise, mechanical trouble will occur.

Observe all warnings listed at the beginning of this manual

For stability, the base can be fixed in place by the double-sided adhesive strips.

To prevent damage to the camera, never turn the camera power on before installation is completed.

CONNECTIONS

The connections to the camera are as illustrated below:

» Note: You will connect the USB or DVI cable depending on which is sent with your

equipment.

sETUp

Perform the following:

1. Make the power connection, but don’t plug in the supply to turn the camera power on.

UNITE 100 UsEr MaNUal 3

2. Set the Working Mode switch setting at the bottom of the camera as shown in the following
illustration:

Switch Position

1 ON
2 ON
3 OFF
4 ON

3. Plug in the power supply to turn the supply on, the camera indicator light illuminates red.

Dial Position Video Setting

0 1080P60
1 1080P50
2 1080P30
3 1080P25
4 720P60
5 720P50
6 720P30
7 720P25
8 -------­ 9 -------­ A --------

B -------­ C -------­ D -------­ E --------

F Video format set via OSD menu

4. Confirm that in the computer the camera is attached to, the computer device manager has
universal serial bus (usb) controller are “USB3.0 Root Hub”and“USB3.0 eXtensible Host
Controller.” If not, please install the Intel(R)_USB_3.0_extensible_Host_Controller_Driver.

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5. When the camera is powered-on and begins to initialize, it will first rotate horizontally to the left
limit position, then down to the bottom limit; finally it will move both horizontally and vertically to
the middle position. The motor then stops running, and initialization is completed.

» Note: If the power-on mode is opened and saved at preset position 0 or 1, then the

pan/tilt will be set to the 0 or 1 preset position.

6. Test the remote functionality with the camera by resetting the camera to it’s factory
settings through the On-Screen-Display (OSD) with the menu key of remote controller,
[MENU] -><RESET> -> <ALL RESET>, moving the left/right keys to select <Yes>,
then confirm by [HOME] key as the following:

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Camera Physical Description

The following illustration shows the various features, controls, and connections:

1. Camera Lens 7. Video Output Format Selection Switch

2. Camera Base 8. RS232 Control Interface

3. Power Indicator Light 9. USB3.0 B Male Interface

4. Working Mode Selection Switch 10. DVI-I Video Output

5. Tripod Screw Hole 11. 12VDC Input Power Supply Jack

6. Mounting Holes (currently not used) 12. Power Indicator Light

CAMERA SPECIFICATIONS

Video Format 1080P60/50/30/25 720P60/50/30/25
Video Output Interfaces USB3.0, DVI-I (including the HDMI and YPbPr signal)
Image Sensor 1/2.8 inch 2 Megapixels high quality HD CMOS Sensor
Lens 3.92mm ~ 47.3 mm, F1.8 - 2.8, angle of view: 72.5°- 6.3°
Rotation ±170° for pan rotation, and -30°~+90° for tilt rotation,

support upside down installation
Speed 0.1°-180°/sec for pan rotation, 0.1°-80°/sec for tilt rotation
Presets 10 preset positions (up to 128 presets by serial

command), precision error less than 0.2°
White Balance, Exposure, Focus Auto/Manual white balance/indoors/out doors/ Controller

Auto/Auto-track white balance , Auto/Manual exposure

(iris, shuttle), Auto/Manual/One Push focus
Wide Dynamic Range (WDR) SupportWDRfunctionwithperformance≥100dB
Control Interface 8 pins mini DIN, RS232, VISCA/Pelco-D/Pelco-P protocol
Power Interface HEC3800 power jack , Power supply adapter: 12VDC/2A
Max Power Consumption 12W
Working Temperature 23°F to 113°F (-5°C to +45°C)
Storage Temperature -4°F to -140°F (20°C to +60°C)
Weight 1.3 Kg

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DIMENSIONS

RS232/DB9 INTERFACE

Note the required connections:

Camera Pinout

RS232 Interface DB9 Interface

Camera

Pin/Function

1. DTR 1. DTR 1. DTR 1. CD

2. DSR 2. DSR 2. DSR 2. RXD

3. TXD 3. TXD 3. TXD 3. TXD

4. GND 4. GND 4. GND 4. DTR

5. RXD 5. RXD 5. RXD 5. GND

6. RS485-A 6. GND 6. RS485-A 6. DSR

7. IR OUT - 7. IR OUT 7. RTS

8. RS485-B - 8. RS485-B 8. CTS

UNITE 100 UsEr MaNUal 7

Mini DIN

Pin/Function

Camera

Pin/Function

DB9

Pin/Function

Camera Operation Using the Remote

This section describes the IR Remote Controller and its use with the Unite Camera.

REMOTE CONTROLLER EXPLANATION

Control Description

0

1

2

3

4

6

7

8

9

0 Standby Key

After pressing the Standby Key, the
camera will go into standby mode.
The front indicator light is off, but
blinks every 20 sec. Press the
Standby Key again and the camera
will perform a self-check and
return back to the home position.
If the power on mode is set, it will
automatically run to the preset
position.

1 Number Keys

Used for setting or moving to
presets.

If a preset has been established
for a number, pressing that number
key will move the camera to the
assigned preset position.

2

* Key

5

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10

11

Used in key combinations

3 Set Preset/Clear Preset Position

Keys

Set a Preset Position Key:

Move camera to desired position,

Set Preset + 0-9 number key:

Clear a Preset key:

Clear Preset key + 0-9 number
key

Clear all the Preset Position Keys:

#+#+#
4 - Unavailable -
5 Focus Control Keys

Automatic focus: Auto

Manual focus: Manual

Focus +: Adjust focus near to far

Focus -: Adjust focus far to near

REMOTE CONTROLLER EXPLANATION - CONT.

Control Description

6 Camera Selection

Select the camera to be controlled. (The camera address number is assigned
using the Camera IR Remote Control Address Setting in control item 11 below.)

7 # Key

Used in key combinations.

8 Pan/Tilt Control Keys

Tilt UP: Press key up

Tilt DOWN: Press key down

Pan LEFT: Press key left

Pan RIGHT: Press key right

HOME key: Return to the middle position

9 Menu

Open or close the On-Screen-Display (OSD) menu.

10 Zoom Key

Zoom OUT: press ZOOM key

Zoom IN: press ZOOM key

Press and hold the key, the camera will keep zooming in or zooming out and
stops as soon as the key is released.

11 Camera IR Remote Control Address Setting

Camera Address No. 1: *+#+F1

Camera Address No. 2: *+#+F2

Camera Address No. 3: *+#+F3

Camera Address No. 4: *+#+F4

A single remote can be used to control up to 4 cameras if each one receives it’s
own Camera Address.

Example: Pressing * + # + F2 will assign address 2 to the camera. Afterwards,
select Camera Address 2 with the Camera Select keys on the remote (see control
6 above) before the remote can be further used to control the camera.

UNITE 100 UsEr MaNUal 9

Menu Control of the Camera

The UNITE camera settings can be controlled via the remote controller using the On-Screen-Display
menus. This section describes the menu options and the settings they control.

In normal working mode, press the [MENU] key to display the menu.

MAIN SCREEN

Use the remote control position keys to navigate to the menu item.

Then click the [HOME] key to open the menu item.

LANGUAGE: Language setting, Chinese / English

SYSTEM OPTION: System setting submenu

CAMERA OPTION: Camera setting submenu

PT OPTION: Pan/Tilt setting submenu

V. FORMAT: Video Format setting submenu

RESET: Reset camera settings

HELP: Help describes menu key operation

EXIT/MENU: The [MENU] key exits the MAIN menu

sysTEM opTIoN

From the MAIN MENU, move the pointer to <SYSTEM OPTION>, and then click the [HOME] key
to enter the SYSTEM SET screen as shown:

PROTOCOL: Reset condition VISCA

Protocol type:VISCA/Pelco-P/Pelco-D

ADDR: Reset condition: 01

VISCA=1~7 Pelco-P/Pelco-D = 1~63

B. RATE: Reset condition:9600

2400/4800/9600/115200

RS485: Reset condition:off

ON when using RS485 communication

ARM.VER/FPGA.VER/CAM.VER: Software version information

Model: Camera internal identifier code, UH-M

BACK/MENU: The [MENU] key returns to the MAIN menu

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caMEra opTIoN

From the MAIN MENU, move the pointer to <CAMERA OPTION>, and then click the [HOME]
key to enter the CAMERA SET screen as shown:

EXPOSURE: Exposure submenu

COLOR: Color settings submenu

LEN: Lens focus submenu

NR: NR submenu

BACK/MENU: The [MENU] key returns to the previous menu

Exposure Submenu

From the CAMERA SET screen, move the pointer to the <EXPOSURE>, and then click the
[HOME] key to enter the EXPOSURE screen as shown:

EXP. MODE: Reset condition

Auto/Manual. Manual setting allows Shutter, Iris
and Gain to be manually set

SHUTTER: Reset condition Default.

Available selections: 1/60 1/90 1/100 1/125 1/180
1/250 1/350 1/500 1/725 1/1000 1/1500 1/2000
1/3000 1/4000 1/6000 1/10000

IRIS: Reset condition Default

Aperture control of camera. 0-13

GAIN: Electronic amplification of the video signal. 0-15

BRIGHT: Brightness control. Reset condition 3, 0-9

EV MODE: Reset Condition: off, Available: On/Off (only available in Auto mode)

WDR: Wide Dynamic Range

BACK/MENU: The [MENU] key returns to the previous menu

UNITE 100 UsEr MaNUal 11

Color Submenu

From the CAMERA SET screen, move the pointer to the <COLOR>, and then click the [HOME]
key to enter the COLOR screen as shown:

WB MODE: Reset Condition: ATW

White balance mode setting: Auto, Indoor,
Outdoor, OnePush, ATW, Manual

R.GAIN: Reset condition Default.

Red gain setting: 0-50 (only available in Manual
mode)

B.GAIN: Reset condition Default

Blue gain setting: 0-50 (only available in Manual
mode)

GAMMA: Reset Condition:0

GAMMA setting: 0-3

SATURATION: Reset condition 3, Saturation setting: 0-9

APERTURE: Reset Condition: 5, Aperture setting: 0-9

FLICK: Reset Condition: Off, FLICK setting: 50HZ/60HZ/OFF

NR LEVEL: Reset Condition: 2, NR LEVEL setting: 0-9

CONTRAST: Reset Condition: 3, CONTRAST setting:0-9

BACK/MENU: The [MENU] key returns to the previous menu

LEN Submenu

From the CAMERA SET screen, move the pointer to the <LEN>, and then click the [HOME] key
to enter the LEN screen as shown:

FOCUS: Auto, Manual, OnePush

BACK/MENU: The [MENU] key returns to the previous menu

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NR Submenu

From the CAMERA SET screen, move the pointer to the <NR>, and then click the [HOME] key to
enter the NR screen as shown:

2NDR: 2D Noise reduction; 0-9

3NDR: 3D Noise reduction; 0-3

BACK/MENU: The [MENU] key returns to the previous menu

pT opTIoN (paN/TIlT)

From the MAIN MENU, move the pointer to the <PT OPTION>, and then click the [HOME] key to
enter the PT SET screen as shown:

POWER ACT: Reset Condition: Off

0/1 (The camera will move to no. 0/1 preset
position after 12 seconds without control since
power on), Off

SPEEDBYZ: Reset Condition: On

Only work for IR remote control: On (When the
camera zoom becomes larger, rotation speed
diminishes, Off

MOUNT MODE: Reset Condition: Up, UP, DOWN

IR M. SPEED: Reset Condition: 16, IR remote control move speed: 5-24

IR Z. SPEED: Reset Condition: 07, IR remote control zoom speed: 1-7

MIN. SPEED: Reset Condition: 0, Minimum start speed for serial command: 0-9

SCAN. SPEED: Reset Condition: 10, move speed: 4-15

BACK/MENU: The [MENU] key returns to the previous menu

V. ForMaT opTIoN

From the MAIN MENU, move the pointer to the <V. FORMAT OPTION>, and then click the
[HOME] key to enter the VIDEO FORMAT screen as shown:

Video Formats: Select from the available formats:

1080P60, 1080P50, 1080P30, 1080P25, 720P60,
720P50, 720P30, 720P25

BACK/MENU: The [MENU] key returns to the previous menu

UNITE 100 UsEr MaNUal 13

rEsET opTIoN

From the MAIN MENU, move the pointer to the <RESET OPTION>, and then click the [HOME]
key to enter the RESET screen as shown:

SYS. RESET: System reset:

Protocol: VISCA; Address: 1; baud rate:9600;
RS485:Off

CAM. RESET: Camera parameter reset

PT. RESET: power action:

Off; speed by zone: On; mount mode: Up; IR
move speed:16; IR zoom speed: 7;MIN.SPEED
0;SCAN. SPEED 10

ALL RESET: reset above 3 items to factory default

BACK/MENU: The [MENU] key returns to the previous menu

hElp opTIoN

From the MAIN MENU, move the pointer to the <Help> selection, and then click the [HOME] key
to enter the HELP screen as shown:

DESCRIPTION:

This screen tells how the keys on the IR Remote
are used in the OSD Menu system. The Arrow,
Home and Menu keys are shown:

BACK/MENU: The [MENU] key returns to the previous menu

ExIT opTIoN

From the MAIN MENU, press the [MENU] key again to enter the EXIT screen. This screen presents
the option to save and exit the settings menus, or to exit without saving, as shown:

SAVE: To save settings: Yes/No

OK/HOME: The [HOME] key exits the menu system

BACK/MENU: The [MENU] key returns to the Main menu

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COM Control of the Camera

In normal working mode, the UNITE camera is able to be controlled via RS-232C/RS485 command
(VISCA IN). The parameters of the RS232C/RS485 COM are as follows:

Parameter Description

Baud Rate 2400/4800/9600/

115200 bit/sec.
Start Bit 1 bit
Data Bit 8 bit
Stop Bit 1 bit
Code None

When the camera is first connected to power, the camera initializes by moving to the down left, then
back to middle, with the farthest zoom rate in the auto focus and auto iris mode. After initialization,
the camera moves to the preset No. 0 or 1 if it is established. Then the users can control the camera
via serial command.

VISCA PROTOCOL

parT 1: caMEra rETUrN coMMaNd

z = Camera Address + 8

ACK/Completion Message

Command Packet Note

ACK z0 41 FF Returned when the command is accepted.

Completion z0 51 FF Returned when the command has been executed.

Error Message

Command Packet Note

Syntax Error z0 60 02 FF Returned when the command format is different or when a com-

mand with illegal command parameters is accepted

Command Not
Executable

z0 61 41 FF Returned when a command cannot be executed due to current

conditions. For example, when commands controlling the focus
manually are received during auto focus.

UNITE 100 UsEr MaNUal 15

parT 2: caMEra coNTrol coMMaNd

y=x+ 8, where x = the camera address you want to control.

Command Function Command Packet Note

AddressSet Broadcast 88 30 01 FF Address setting

IF_Clear Broadcast 88 01 00 01 FF I/F Clear

CommandCancel 8x 21 FF

CAM_Power

CAM_Zoom

CAM_Focus

CAM_ZoomFocus Direct

CAM_WB

CAM_RGain

CAM_Bgain

On 8x 01 04 00 02 FF

Off 8x 01 04 00 03 FF

Stop 8x 01 04 07 00 FF

Tele(Standard) 8x 01 04 07 02 FF

Wide(Standard) 8x 01 04 07 03 FF

Tele(Variable) 8x 01 04 07 2p FF

Wide(Variable) 8x 01 04 07 3p FF

Direct 8x 01 04 47 0p 0q 0r 0s FF pqrs: Zoom Position

DirectSpeed 81 0A 04 47 0V 0p 0q 0r 0s FF

Stop 8x 01 04 08 00 FF

Far(Standard) 8x 01 04 08 02 FF

Near(Standard) 8x 01 04 08 03 FF

Direct 8x 01 04 48 0p 0q 0r 0s FF pqrs: Focus Position

One Push AF 8x 01 04 18 01 FF

8x 01 04 47 0p 0q 0r 0s

0t 0u 0v 0w FF

Auto 8x 01 04 35 00 FF

Indoor 8x 01 04 35 01 FF

Outdoor 8x 01 04 35 02 FF

OnePush 8x 01 04 35 03 FF

Manual 8x 01 04 35 05 FF

Reset 8x 01 04 03 00 FF

Down 8x 01 04 03 03 FF

Direct 8x 01 04 43 00 00 0p 0q FF pq: R Gain

Reset 8x 01 04 04 00 FF

Up 8x 01 04 04 02 FF

Down 8x 01 04 04 03 FF

Direct 8x 01 04 44 00 00 0p 0q FF pq: B Gain

Power ON/OFF

p = 0 (low) - 7(high)

V:Speed 0 (low) - 7 (high)
pqrs: Zoom Position

pqrs: Zoom Position

tuvw: Focus Position

Manual Control of R GainUp 8x 01 04 03 02 FF

Manual Control of
B Gain

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Part 2: caMEra coNTrol coMMaNd - Continued

Command Function Command Packet Note

Full Auto 8x 01 04 39 00 FF Automatic Exposure mode

Manual 8x 01 04 39 03 FF Manual Control mode

Shutter priority 8x 01 04 39 0A FF

CAM_AE

Iris priority 8x 01 04 39 0B FF

Bright 8x 01 04 39 0D FF

Reset 8x 01 04 0A 00 FF

CAM_Shutter

CAM_Iris

CAM_Gain

CAM_Bright Direct 8x 01 04 4D 00 00 0p 0q FF pq: Bright l Position

CAM_ExpComp

CAM_Aperture

CAM_Memory

CAM_LR_Reverse

CAM_PictureFlip

Down 8x 01 04 0A 03 FF

Direct 8x 01 04 4A 00 00 0p 0q FF pq: Shutter Position

Reset 8x 01 04 0B 00 FF

Down 8x 01 04 0B 03 FF

Direct 8x 01 04 4B 00 00 0p 0q FF pq: Iris Position

Reset 8x 01 04 0C 00 FF

Down 8x 01 04 0C 03 FF

Direct 8x 01 04 0C 00 00 0p 0q FF pq: Gain Position

On 8x 01 04 3E 02 FF

Off 8x 01 04 3E 03 FF

Reset 8x 01 04 0E 00 FF

Up 8x 01 04 0E 02 FF

Down 8x 01 04 0E 03 FF

Direct 8x 01 04 4E 00 00 0p 0q FF pq: ExpComp Position

Reset 8x 01 04 02 00 FF

Down 8x 01 04 02 03 FF

Direct 8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain

Reset 8x 01 04 3F 00 0p FF p: Memory Number (=0 to

Set 8x 01 04 3F 01 0p FF

Recall 8x 01 04 3F 02 0p FF

On 8x 01 04 61 02 FF

Off 8x 01 04 61 03 FF

On 8x 01 04 66 02 FF

Off 8x 01 04 66 03 FF

Shutter Priority Automatic
Exposure mode

Iris Priority Automatic
Exposure mode

Bright mode (Manual
control)

Shutter SettingUp 8x 01 04 0A 02 FF

Iris SettingUp 8x 01 04 0B 02 FF

Gain SettingUp 8x 01 04 0C 02 FF

Exposure Compensation
ON/OFF

Exposure Compensation
Amount Setting

Aperture ControlUp 8x 01 04 02 02 FF

127)

Corresponds to 0 - 9 on the
Remote

Image Flip
Horizontal ON/OFF

Image Flip Vertical ON/OFF

UNITE 100 UsEr MaNUal 17

Part 2: caMEra coNTrol coMMaNd - Continued

Command Function Command Packet Note

P: Video format

1:1080P60

2:1080P50

4:720P60

VideoSystem Set 8x 01 06 35 00 0p FF

CAM_IDWrite 8x 01 04 22 0p 0q 0r 0s FF

SYS_Menu OFF 8x 01 06 06 03 FF Turn off the menu

On 8x 01 06 08 02 FF

IR_Receive

IR_ReceiveReturn

Pan_tiltDrive

Pan-tiltLimitSet

Off 8x 01 06 08 03 FF

On/Off 8x 01 06 08 10 FF

On 8x 01 7D 01 03 00 00 FF IR (remote commander)

Off 8x 01 7D 01 13 00 00 FF

Up 8x 01 06 01 VV WW 03 01 FF

Down 8x 01 06 01 VV WW 03 02 FF

Left 8x 01 06 01 VV WW 01 03 FF

Right 8x 01 06 01 VV WW 02 03 FF

Upleft 8x 01 06 01 VV WW 01 01 FF

Upright 8x 01 06 01 VV WW 02 01 FF

DownLeft 8x 01 06 01 VV WW 01 02 FF

DownRight 8x 01 06 01 VV WW 02 02 FF

Stop 8x 01 06 01 VV WW 03 03 FF

AbsolutePosition

RelativePosition

Home 8x 01 06 04 FF

Reset 8x 01 06 05 FF

Set

Clear

8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF

5:720P50

6:1080P30

7:1080P25

8:720P30

9:720P25

pqrs: Camera ID (=0000 to
FFFF)

IR (remote commander)
receive ON/OFF

receive message via the
VISCA communication
ON/OFF

VV: Pan speed 0x01 (low
speed) to 0x18 (high speed)

WW: Tilt speed 0x01 (low
speed) to 0x14 (high speed)

YYYY: Pan Position (TBD)

ZZZZ: Tilt Position (TBD)

W:

1 UpRight

0 DownLeft

YYYY: Pan Limit
Position (TBD)

ZZZZ: Tilt Limit
Position (TBD)

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parT 3: INqUIry coMMaNd

y=x+ 8, where x = the camera address you want to control.

Command Command Packet Return Packet Note

CAM_PowerInq 8x 09 04 00 FF

CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs: Zoom Position

CAM_FocusModeInq 8x 09 04 38 FF

CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position

CAM_WBModeInq 8x 09 04 35 FF

CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: R Gain

CAM_BGainInq 8x 09 04 44 FF y0 50 00 00 0p 0q FF pq: B Gain

CAM_AEModeInq 8x 09 04 39 FF

CAM_ShutterPosInq 8x 09 04 4A FF y0 50 00 00 0p 0q FF pq: Shutter Position

CAM_IrisPosInq 8x 09 04 4B FF y0 50 00 00 0p 0q FF pq: Iris Position

CAM_GainPosiInq 8x 09 04 4C FF y0 50 00 00 0p 0q FF pq: Gain Position

CAM_ BrightPosiInq 8x 09 04 4D FF y0 50 00 00 0p 0q FF pq: Bright Position

CAM_ExpCompModeInq 8x 09 04 3E FF

CAM_ExpCompPosInq 8x 09 04 4E FF y0 50 00 00 0p 0q FF pq: ExpComp Position

CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture Gain

CAM_MemoryInq 8x 09 04 3F FF y0 50pp FF

SYS_MenuModeInq 8x 09 06 06 FF

CAM_LR_ReverseInq 8x 09 04 61 FF

CAM_PictureFlipInq 8x 09 04 66 FF

CAM_IDInq 8x 09 04 22 FF y0 50 0p 0q 0r 0s FF pqrs: Camera ID

CAM_VersionInq 8x 09 00 02 FF

y0 50 02 FF On

y0 50 03 FF Off (Standby)

y0 50 02 FF Auto Focus

y0 50 03 FF Manual Focus

y0 50 00 FF Auto

y0 50 01 FF Indoor mode

y0 50 02 FF Outdoor mode

y0 50 03 FF OnePush mode

y0 50 04 FF ATW

y0 50 05 FF Manual

y0 50 00 FF Full Auto

y0 50 03 FF Manual

y0 50 0A FF Shutter priority

y0 50 0B FF Iris priority

y0 50 0D FF Bright

y0 50 02 FF On

y0 50 03 FF Off

pp: Memory number last
operated.

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF On

y0 50 03 FF Off

y0 50 02 FF On

y0 50 03 FF Off

y0 50 ab cd

mn pq rs tu vw FF

UNITE 100 UsEr MaNUal 19

Part 3: INqUIry coMMaNd - Continued

Command Command Packet Return Packet Note

P: Video format

1:1080P60

2:1080P50

4:720P60

VideoSystemInq 8x 09 06 23 FF y0 50 0p FF

IR_Receive 8x 09 06 08 FF

IR_ReceiveReturn

Pan-tiltMaxSpeedInq 8x 09 06 11 FF y0 50 ww zz FF

Pan-tiltPosInq 8x 09 06 12 FF

y0 50 02 FF On

y0 50 03 FF Off

y0 07 7D 01 04 00 FF Power ON/OFF

y0 07 7D 01 04 07 FF Zoom tele/wide

y0 07 7D 01 04 38 FF AF On/Off

y0 07 7D 01 04 33 FF CAM_Backlight

y0 07 7D 01 04 3F FF CAM_Memory

y0 07 7D 01 06 01 FF Pan_tiltDrive

y0 50 0w 0w 0w 0w

0z 0z 0z 0z FF

5:720P50

6:1080P30

7:1080P25

8:720P30

9:720P25

ww: Pan Max Speed
zz: Tilt Max Speed

wwww: Pan Position
zzzz: Tilt Position

pElco-d: proTocol coMMaNd lIsT

x = Camera Address

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM

Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM

Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM

Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM

Upleft 0xFF Address 0x00 0x0C Pan Speed Tilt Speed SUM

Upright 0xFF Address 0x00 0x0A Pan Speed Tilt Speed SUM

DownLeft 0xFF Address 0x00 0x14 Pan Speed Tilt Speed SUM

Upleft 0xFF Address 0x00 0x0C Pan Speed Tilt Speed SUM

Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM

Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM

Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM

Focus Near 0xFF Address 0x01 0x00 0x00 0x00 SUM

Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM

Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM

Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM

20 TEchNIcal sUpporT: 800.283.5936

pElco-d: proTocol coMMaNd lIsT - coNTINUEd

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM

Query Pan Position
Response

Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM

Query Tilt Position
Response

Query Zoom
Position

Query Zoom
Position Response

0xFF Address 0x00 0x59 Value High

Byte

0xFF Address 0x00 0x5B Value High

Byte

0xFF Address 0x00 0x55 0x00 0x00 SUM

0xFF Address 0x00 0x5D Value High

Byte

Value Low
Byte

Value Low
Byte

Value Low
Byte

SUM

SUM

SUM

pElco-p: proTocol coMMaNd lIsT

x = Camera Address

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8

Up 0xA0 Address 0x00 0x08 Pan

Speed

Down 0xA0 Address 0x00 0x10 Pan

Speed

Left 0xA0 Address 0x00 0x04 Pan

Speed

Right 0xA0 Address 0x00 0x02 Pan

Speed

Upleft 0xA0 Address 0x00 0x0C Pan

Speed

Upright 0xA0 Address 0x00 0x0A Pan

Speed

DownLeft 0xA0 Address 0x00 0x14 Pan

Speed

DownRight 0xA0 Address 0x00 0x12 Pan

Speed

Zoom In 0xA0 Address 0x00 0x20 0x00 0x00 0xAF XOR

Zoom Out 0xA0 Address 0x00 0x40 0x00 0x00 0xAF XOR

Focus Far 0xA0 Address 0x00 0x80 0x00 0x00 0xAF XOR

Focus Near 0xA0 Address 0x01 0x00 0x00 0x00 0xAF XOR

Set Preset 0xA0 Address 0x00 0x03 0x00 Preset ID 0xAF XOR

Clear Preset 0xA0 Address 0x00 0x05 0x00 Preset ID 0xAF XOR

Call Preset 0xA0 Address 0x00 0x07 0x00 Preset ID 0xAF XOR

Query Pan Position 0xA0 Address 0x00 0x51 0x00 0x00 0xAF XOR

Query Pan Position
Response

Query Tilt Position 0xA0 Address 0x00 0x53 0x00 0x00 0xAF XOR

Query Tilt Position
Response

0xA0 Address 0x00 0x59 Value

High Byte

0xA0 Address 0x00 0x5B Value

High Byte

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Tilt Speed 0xAF XOR

Value Low
Byte

Value Low
Byte

0xAF XOR

0xAF XOR

UNITE 100 UsEr MaNUal 21

pElco-p: proTocol coMMaNd lIsT - coNTINUEd

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8

Query Zoom
Position

Query Zoom
Position Response

0xA0 Address 0x00 0x55 0x00 0x00 0xAF XOR

0xA0 Address 0x00 0x5D Value

High Byte

Value Low
Byte

0xAF XOR

22 TEchNIcal sUpporT: 800.283.5936

Troubleshooting the Camera

CAMERA MAINTENANCE

• If camera is not used for long time, turn off power adapter switch and AC plug.

• Use a soft cloth or tissue to clean the camera cover.

• Use a soft cloth to clean the lens; Use neutral cleanser if the lens is badly smeared. Do not use

a strong or corrosive cleanser that could damage the lens.

CAMERA MISUSE

• Do not use camera to view extremely bright objects, such as direct sunlight, lamplight etc.

• Do not use camera in variable light environments, otherwise the image will not stabilize.

• Do not operate in strong electromagnetic environments.

• Light levels below the cameras rating will give substandard images.

TROUBLESHOOTING

No Image

1. Check whether the power cord and voltage are correct, and the power indicator light is ON.

2. Turn off the power supply and on again to check whether the camera can auto-configure.

3. Check the switches at the bottom of the camera and make sure SW1 and SW2 two are ON in
working mode.

4. Check that all wires are connected correctly.

Abnormal Image Displayed

1. Check whether the video connecting wires are solidly connected in their sockets and all other
camera wiring is correct.

2. If the camera can only work at one focus, and other positions can not be focused, change the
position of the camera to see if this condition still exists. If yes, it may be caused by camera
control drive system trouble.

Image Dithering when at Maximum Zoom

Check whether the camera is on a fixed, solid surface, or if there is a vibrating mechanical
object nearby that is shaking the camera.

Remote Controller

1. Make sure the batteries are fresh and correctly installed.

2. Check the camera operation mode is correct.

UNITE 100 UsEr MaNUal 23

Compliance

ELECTRICAL SAFETY ADVISORY

This equipment uses DC power supplied from an external source which can be subjected to
electrical surges, typically lightning transients which are very destructive to customer terminal
equipment. The warranty for this equipment does not cover damage caused by electrical surge or
lightning transients. To reduce the risk of this equipment becoming damaged it is suggested that
the customer consider installing a surge arrestor.

Any modifications to the device without express authorization from ClearOne is prohibited as per
47CFR15.21 and could void the users authority to operate the device.

COMPLIANCE DETAILS

Fcc coMplIaNcE

FCC Part 15: This device complies with FCC Part 15 regulations for a Class A device.

» NOTE: This Class A device complies with Part 15 of the FCC rules and Canadian

ICES-003. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

EUropEaN coMplIaNcE

Details on European equipment compliance can be found on the ClearOne website.

24 TEchNIcal sUpporT: 800.283.5936

Service and Support

If you need assistance setting up or operating your product, please contact us. We welcome your
comments so we can continue to improve our products and better meet your needs.

TEchNIcal sUpporT

Telephone: [phone]

E-mail: [e-mail]

Web site: www.ClearOne.com

salEs

Telephone: [phone]

E-mail: [e-mail]

TEchsalEs

Telephone: [phone]
E-mail: [e-mail]

prodUcT rETUrNs

All product returns require a Return Material Authorization (RMA) number. Contact ClearOne
Technical Support before returning your product. Make sure you return all the items and packing
materials that originally shipped with your product.

HEADQUARTERS:

Salt Lake City, UT USA

5225 Wiley Post Way
Suite 500
Salt Lake City, UT 84116

Tel: [phone]
Toll Free: +800.945.7730
Sales: +800.707.6994
Fax: [phone]
e-mail: [e-mail]

© 2015 ClearOne Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. ClearOne reserves specific

privileges. Information in this document is subject to change without notice. - ClearOne Document DOC-0207-001 - April, 2015 (Rev. 1.0)

Europe & Oceana

Tel: [phone]
e-mail: [e-mail]

Asia Pacific

Tel: [phone]
e-mail: [e-mail]

Latin America

Tel: [phone]
e-mail: [e-mail]

Middle East

Tel: [phone]
e-mail: [e-mail]

Technical Support

Tel: [phone]
e-mail: [e-mail]

UNITE 100 UsEr MaNUal 25