The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any
form by any means without prior written authorization of Clear-Com, an HME Company.
Clear-Com Ofces are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing,
China. Addresses and contact information can be found on Clear-Com’s corporate website at www.
clearcom.com.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) This device must accept any interference received, including interference
that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
Changes or modications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc. company could void the
user’s authority to operate this equipment.
MANDATORY SAFETY INSTRUCTIONS
FOR INSTALLERS AND USERS
Use only manufacturer or dealer supplied antennas. The Federal Communications Commission has adopted a safety
standard for human exposure to RF (Radio frequency) energy, which is below the OSHA (Occupational Safety and
Health Act) limits.
The term “IC:” before the certication/registration number only signies that the Industry Canada technical
specications were met.
Base Station Antenna minimum safe distance: 7.9 inches (20 cm) at 100% duty cycle.
Base Station Antenna gain: This device has been designed to operate with an antenna having a maximum gain of up to
7dBi.
Antenna mounting: The antenna(s) used for the base transmitter must be installed to provide a separation distance of at
least 7.9 inches (20 cm) from all persons and must not be co-located or operating in conjunction with any other antenna
or transmitter.
Antenna substitution: Do not substitute any antenna for the one supplied by the manufacturer. You may be exposing
person or persons to excess radio frequency radiation. You may contact your dealer or the manufacturer for further
instructions.
WARNING: Maintain a separation distance from the base station transmit antenna to a person(s) of at least 7.9 inches
(20 cm) at 100% duty cycle.
WARNING: Excessive sound pressure level from earphones or headphones can cause hearing loss. You, as the
qualied end-user of this radio device must control the exposure conditions of bystanders to ensure the minimum
separation distance (above) is maintained between the antenna and nearby persons for satisfying exposure
compliance. The operation of this transmitter must satisfy the requirements of Occupational /Controlled Exposure
Environment, for work-related use. Transmit only when person(s) are at least the minimum distance from the properly
installed, externally mounted antenna.
3
Page 4
Hereby, Clear-Com, LLC, an HM Electronics, Inc, company, declares that the DX410 is in compliance with the essential
requirements and other relevant provisions of R&TTE Directive 1999/5/EC. In AFH mode, complies with European
Telecommunications Standards Institute (ETSI) harmonized European standard EN 300 238 v1.8.1.
This product operates in the 2400 to 2483.5 MHz frequency range. The use of this frequency range is not yet harmonized
between all countries. Some countries may restrict the use of a portion of this band or impose other restriction relating to
power level or use. You should contact your Spectrum authority to determine possible restrictions.
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers (manufacturers, distributors
and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most ClearCom products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to
nance the costs of recovery from municipal collection points, reuse, and recycling of specied percentages per the
WEEE requirements.
Instructions for Disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging which indicates that this product was put on the market
after August 13, 2005 and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of
the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate
collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that
it is recycled in a manner that protects human health and the environment. For more information about where you can
drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service or
the seller from whom you purchased the product.
Clear-Com, LLC, an HM Electronics, Inc. company, is not responsible for equipment malfunctions due to erroneous
translation of its publications from their original English version. Illustrations in this publication are approximate
representations of the actual equipment, and may not be exactly as the equipment appears.
4
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TABLE OF CONTENTS
System Overview ...................................................................6
System Components .......................................................................6
Base Station Front Panel....................................................................7
Base Station Rear Panel ....................................................................8
Belt Pack – BP410.........................................................................8
The Clear-Com® HME DX410 is a 2-channel Digital Wireless Intercom System that supports up to 15
COMMUNICATOR®s per base station, either Belt Packs or All-In-One Headsets, or a combination of the two.
Using the DX410 in the 2-channel mode, any three of the 15 Communicators can operate in full duplex mode. In the
single-channel mode, any four Communicators can operate in full duplex mode. This number can be increased by adding
up to three additional base stations. The DX410 supports both Clear-Com and RTS cabled 2-wire intercom systems, and
also has 4-wire and auxiliary audio connections.
System Components
BS410 Base Station
Antennas110/240 Switching Power Supply
AC50 Batteries
AC50 Battery Charger and Power Supply Adapter
WH410
All-In-One Headset
BP410 Belt Pack
6
Page 7
Base Station Front Panel
1345789
10
12
131619232427
29
303437
14
111820
1517222136262831
32
333538
25
6
2
Digital Radio Controls
1. POWER switch
2. CLR/BND button
3. RESET button (recessed)
4. STATUS display
5. REG (registration) button
6. UNLATCH button
7. RECEIVE indicator lights
A Controls
8. (A) 2-W output level adjust
9. (A) 2-W input level adjust
10. (A) 2-W indicator light
11. (A) AUTO NULL button (recessed)
12. (A) 2-W/4-W SELECT button
13. (A) 4-W indicator light
20. (B) AUTO NULL button (recessed)
21. (B) 4-W input level adjust
22. (B) 4-W output level adjust
23. (B) 4-W indicator light
Auxiliary Controls
24. AUX INPUT SELECT button
25. AUX A INPUT ASSIGN indicator
26. AUX B INPUT ASSIGN indicator
27. AUX IN indicator light
28. AUX INPUT level adjust
29. AUX OUTPUT SELECT button
30. AUX OUT indicator light
31. AUX OUTPUT level adjust
Headset Controls
32. HEADSET A, B & ISO indicator lights
14. (A) 4-W input level adjust
15. (A) 4-W output level adjust
B Controls
16. (B) 2-W indicator light
17. (B) 2-W input level adjust
18. (B) 2-W output level adjust
19. (B) 2-W/4-W SELECT button
7
33. HEADSET A, B & ISO SELECT button
34. HEADSET VOLUME knob
35. HEADSET TALK On/Off button
36. HEADSET TALK indicator light
37. HEADSET MIC LEVEL adjust
38. HEADSET cable connector
Page 8
Base Station Rear Panel
12348567910161311121514
1. ANT (R-TNC)
2. PRIMARY/SECONDARY Select Switch
3. (A) 4-W RJ-45 Connector
4. (A) 2-W XLR-3M Connector
5. (A) 2-W XLR-3F Connector
6. CLEAR-COM/RTS Select Switch
7. (B) 2-W XLR-3F Connector
8. (B) 2-W XLR-3M Connector
Belt Pack – BP410
9. (B) 4-W RJ-45 Connector
10. SINGLE/DUAL Channel Select Switch
11. AUX IN Connector
12. AUX OUT Connector
13. Relay Connector
14. DC Power Connector
15. ANT (R-TNC)
16. Chassis Grounding Screw
1. Battery
2. Volume-up button
3. PWR (Power) button
4. Volume-down button
5. Headset cable connector
778910216345
6. Battery-release latch
7. Power/mode lights
8. Channel A (Intercom 1) button
9. ISO (Isolate) button
10. Channel B (Intercom 2) button
8
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All-In-One Headset – WH410
6
12
47
1. Channel A (Intercom 1) button
2. ISO (Isolate) button
3. Volume-up button
10
8
3
5
9
6. Power/mode lights
7. Microphone
8. Power button
4. Volume-down button
5. Channel B (Intercom 2) button
9. Battery
10. Battery-release latch
9
Page 10
SYSTEM SETUP
Displayed below is an example of a typical Clear-Com set up and conguration with the DX410.
Battery Charging
Before installing the system, connect the AC power supply to the battery charger and plug it
into an electrical outlet. Charge all the batteries while the other equipment is being installed.
Charging time is about 2.5 hours.
Connect AC Power Supply
To connect the AC power supply to the battery charger:
1. Connect the AC power supply cable connector to the
power connection on the battery charger.
2. Connect the AC power cord to an electrical outlet.
The red lights on the charger will briey display, and then the yellow
lights will appear and remain on.
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Batteries in
Charging ports
Batteries in
Storage ports
Charging the Batteries
Up to four batteries can be charged in the battery charger at one time. The battery status lights next to each charging port
indicate the battery status. Up to four fully charged batteries can be stored in the battery Storage ports. Insert a battery in
each of four Charging ports until it clicks in place.
hA yellow light next to a Charging port indicates that the port is EMPTY.
hA red light next indicates that the battery port is CHARGING.
hA green light indicates that the battery is READY.
hA steady yellow light indicates that the CHARGE FAILED. If a charge fails, refer to the instructions on the side
of battery charger.
hA ashing yellow light next indicates CHARGE PENDING, which means the inserted battery is too hot. Adjust
the room temperature or move the charger to a cooler area.
hStore fully charged batteries in storage ports.
NOTE: Batteries should not be left in charge ports after being fully charged. A battery left in a charging port for
more than three weeks may display the yellow indicator light, but it does not indicate a faulty battery.
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Basic Base Station Setup
This section describes setup and equipment connections for an individual base station.
90°
SINGLE/DUAL Channel select switch
Base station rear panel
AC power cord
1. Connect the two enclosed antennas to the antenna connectors on the rear panel of the base station, and turn
the sleeves clockwise on the antenna connectors to tighten them securely in place. Position the antennas at
90° angles from each other.
2. Plug the connector at the end of the AC power supply cord into the +12-14VDC power connector on the rear
panel of the base station (as shown above). Turn the locking nut on the cable connector clockwise to secure it
to the base station. Plug the female connector at one end of the AC power cord into the power supply. Plug the
other end of the AC power cord into an electrical outlet.
3. Set the SINGLE/DUAL Channel select switch for the base station to operate in Single or Dual channel mode.
hIn Single Channel mode, all wireless users will be able to hear each other. Up to four users can talk
simultaneously.
hIn dual channel mode, there are two separate audio channels enabling two groups of users to
independently communicate with each other. Up to three users can talk simultaneously.
NOTE: Any time the mode is changed, the unit must be reset using the RESET button or by power
cycling for the change to take effect.
AC power supply
1. If a local headset will be used, plug it into the HEADSET connector on the front panel of the base station.
NOTE: The connector is keyed, so the headset cable plug cannot be inserted in the wrong direction.
2. Press the POWER switch on the front panel to turn on the base station. A red light on the switch should go on.
Headset connectorPower switch
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COMMUNICATOR® Setup and Registration
Volume-Up
button
Power button
Volume-Down
button
Channel
A
ISO
Channel
A
Belt clip
Headset
cable plug
The rst time you operate the DX410 system, you must register each Communicator (Belt Pack and/or All-In-One
Headset) for use with a specic base station. The base station will then recognize all registered Communicators when
their power is on and will differentiate between them and other electronic equipment operating on the same frequencies.
If a Communicator is added or replaced later, the new one must be registered and the old one remains in memory. A
maximum of 15 Communicators can be registered to a single base station at one time.
Set Up COMMUNICATOR®s
Before registering them, set up all Communicators as follows:
The Belt Pack
hInsert a fully charged battery in each Belt Pack with the metal contacts inserted rst. Slide it in until it snaps.
NOTE: The battery will not slide in if inserted incorrectly. Excessive force should not be necessary.
hPlug the belt pack’s headset cable connector into each Belt Pack.
Battery
RELEASE BATTERY
button
Removing the battery
When a Communicator battery becomes weak, a headset voice
prompt will say “Change battery.”
Press the RELEASE BATTERY button on the belt clip of the
pouch, and use your thumb to slide the battery from the belt-pac.
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All-In-One Headsets
Metal Band
Size
adjuster
Changing Batteries
When a battery weakens, a prompt in the headset will say “Change
battery”. Remove the battery from the headset by pressing the blue
battery-release latch.
Battery-release latch
(blue button)
Battery
Insert a fully charged battery in each Headset, with the battery’s
metal contacts inserted rst. Press it in until it snaps.
NOTE: The battery will not slide in if inserted incorrectly. Excessive
force should not be necessary.
Adjust the Headset to Your Head Size
You can adjust the head size of the Headset by sliding
the metal headband in or out of its plastic size adjuster.
Microphone
adjustment
Place the Headset on your head
1. The headset can be worn with the microphone and
controls on either side of your head.
2. Hold the microphone boom at its base, and adjust
it so that the microphone is near the side of your
mouth.
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Register COMMUNICATOR
The Communicator must be within 6 feet (1.83 meters) of the base station to enable registration.
1. Be certain all headsets to be registered are turned OFF, and the base station power is ON.
2. Place the headset on your head.
3. Press the REG button on the front panel of the base station. The STATUS display will show a
small “o” for open.
NOTE: If you wait too long before going on to the next step, the base station will exit
registration mode, requiring that you press the REG button again.
4. Press and hold the ISO button on the Communicator while you press and release the
Power button (PWR). After power up, release the ISO button. The Communicator will
enter Registration mode.
On Belt Packs, the two power lights at the corners near the A and B buttons will
begin blinking red, and then they will blink green two or three times then turn off.
Note: There may be a short delay.
On All-In-One Headsets, the power/mode lights located at the end of the
microphone boom and on the side of the unit near the A button will blink.
Note: There may be a short delay.
®
s
If registration is successfully completed:
hA voice prompt in the headset will say “Battery level, begin registration…”.
hAfter a delay of about 15 seconds, the STATUS display will show the ID number assigned to the
Communicator for about 10 seconds.
NOTE: ID numbers are assigned sequentially 0 through 9, then A, b, C, d and E.
hThe power light on the Communicator will display steady green.
If registration failed:
hA voice message in the headset will say “Battery level, begin registration…” Both lights
on the Belt Pack will be blinking red, and there may be a delay of up to 90 seconds
before you hear “Registration failed.”
hPress the RESET button at the lower-left corner of the base station with a pen or similar
pointed object. When the STATUS display becomes blank, press the REG button
and register the Communicator again. If registration fails again, call your dealer for
assistance.
If you try to register more than 15 Communicators:
hAn “F” will appear on the STATUS display on the base station and you will hear “Registration failed”
in the headset.
hClear all current registrations by pressing the CLR/BND button and the RESET button at the same
time. To press the RESET button, insert a pen or similar pointed object into the RESET hole at the
lower-left corner of the base station front panel. Continue holding the CLR/BND button after you
release the RESET button, until the clear code “c” (lower case) appears on the STATUS display.
hRegister all active Communicators, one at a time. Previously registered Communicators must be
re-registered.
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COMMUNICATOR
®
Settings
If you want to set up a Communicator with any of the special settings shown below, press and hold the specied button
combinations during or after power up. These settings will remain in memory when the Communicators are turned off and
on again.
For SettingPress & Hold while you Press and Release the Power button
ISO restrict OnA button
ISO restrict OffA and ISO buttons
Handsfree On selected button(s)A and/or B and/or ISO and ▲ volume up button
Handsfree Off selected buttons(s)A and/or B and/or ISO and ▼ volume down button
Listen-Only mode On▼ volume down button
Listen-Only Off▲ volume up button
WH410 only *
All-In-One Headset “lights-off” mode
* NOTE: All-In-One Headsets can be set up with its indicator lights off, to avoid distraction if users are in an area visible to audience.
This setting is not saved when you power off.
For SettingWith the power already on...
Increase mic gain (15 steps)Press B while you repeatedly press the ▲ volume up button
Decrease mic gain (15 steps)Press B while you repeatedly press the ▼ volume down button
BP410 only *
Increase sidetone level (5 steps)
BP410 only *
Decrease sidetone level (5 steps)
* NOTE: There is no sidetone adjustment function for All-In-One Headsets.
B button
Press A while you repeatedly press the ▲ volume up button
Press A while you repeatedly press the ▼ volume down button
If you are not connecting a wired intercom, go on to System Operation (pg. 20).
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Interfacing with 2-Wire or 4-Wire Intercoms
1234
Base station rear panel
2-Wire Intercom Interface
The following 2-wire setup is for Channel 1 (A). If applicable, repeat for Channel 2 (B).
hIf using a 2-wire intercom with the DX410, plug it into the base station 2-W connector at (2) or (3),
depending on whether a male or female connection is required.
hDepending on whether you are using a Clear-Com® or RTS® compatible 2-wire intercom system, position the
4
CLEAR-COM / RTS button (
hPress the A SELECT button on the front panel of the base station. The 2-W light next to the button should
turn green.
NOTE: If no power is detected at the 2-W connector, the 2-W light will illuminate red and no audio will be
passed through. Plugging a connection into a Clear-Com or RTS power supply will turn the light green and
operation will begin.
) as follows: In position = RTS Mode Out position = Clear-Com Mode
hMake certain there are no open microphones on the wired intercom. If users are wearing headsets, please
notify them of the impending audio sweep prior to auto nulling.
hPress and hold the AUTO NULL button for two seconds. To press the AUTO NULL button, insert a pen or
similar pointed object into the AUTO NULL hole on the front panel of the base station. An audio sweep will
be heard for 25 seconds on the wired Belt Packs. (The 2-W light next to the button should turn amber, then
green.)
hAdjust the 2-W intercom receive and send levels with the A 2-W INPUT control and OUTPUT control.
NOTE: If you are not connecting other equipment, go on to System Operation (pg. 20).
4-Wire Intercom Interface
The following 4-wire setup is for Channel 1 (A). Repeat for Channel 2 (B) if applicable.
hIf using a 4-wire intercom with the DX410, plug it into the base station A
4-W connector (1).
hPress the respective SELECT button until the A 4-W light next to the
button goes on.
hAdjust the 4-wire intercom receive and send levels with the A 4-W INPUT
and OUTPUT controls.
RJ45 Connector PinsDesignation
Pins 1, 2, 7 and 8N/C (reserved)
Pin 3Intercom Out +
Pin 4Intercom In +
Pin 5Intercom In –
Pin 6Intercom Out –
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A and B Intercom Controls and Indicator Lights
68751342
Base station
front panel
The A portion of this area of the panel is for Intercom Channel A, and the B portion is for Intercom Channel 2. Their
operation is identical.
hThe SELECT button (4) is used to select 2-Wire (3) or 4-Wire (6) or both. The 2-W indicator light will
display red (muted) if wired intercom power is not detected at the 2-W connector on the rear panel of the base
station. The 2-W indicator light will display green if 2-W equipment which supplies power is plugged into the
2-W connector on the rear panel of the base station, or if the respective bypass jumper inside the unit has
been set.
hThe INPUT controls (
headset, coming in from 2-W and 4-W equipment connected to the base station.
hThe OUTPUT controls (
local headset going out to 2-W and 4-W equipment connected to the base station.
hThe AUTO NULL button (5) is used to eliminate echo caused by mismatched line characteristics of an
external 2-W system.
CAUTION: Before pressing the AUTO NULL button, be sure there are no open microphones on the wired
system. Use a pen or similar pointed object to depress and hold the AUTO NULL button for 2 seconds.
NOTE: If you are not connecting other equipment, go on to System Operation (pg. 20).
2
and 7) are used to adjust the audio levels going to COMMUNICATOR®s or a local
1
and 8) are used to adjust the audio levels coming in from Communicators or a
Interfacing with Auxiliary Audio Equipment
ISO Audio can be routed to the AUX OUT connector for page or stage announce.
hIf using auxiliary audio equipment, such as another intercom or an audio player, connect its output cable
connector (male) to the AUX IN connector (9), and/or its input cable connector (female) to the AUX OUT
connector (10).
910
The cable connectors must be 3-pin XLR type for balanced +20dBu Pin 1 = Ground maximum audio input/output, with
Pin 2 = Audio + the following pin connections:
Pin 1 = Ground
Pin 2 = Audio +
Pin 3 = Audio –
22
3
Base station rear panel
1
1
3
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Page 19
The AUXILIARY SELECT button (2) is used to select A or B or both as the destination for AUX IN audio. The A and/
or B INPUT ASSIGN lights (1) come on green to indicate the selection as the destination for AUX IN audio. If neither is
selected, AUX IN audio will not be routed to the COMMUNICATOR®s. The AUX IN light must be lit for the INPUT ASSIGN
SELECT function to work.
1732546
hIf only AUX IN is used, press the AUX IN/OUT SELECT
button (5) until the IN light (4) turns on. Listen to the
audio input in your headset as you adjust the INPUT
control (3) to the desired level.
hIf only AUX OUT is used, press the AUX IN/OUT
SELECT button (5) until the OUT light (6) comes on.
Check the audio level on the auxiliary equipment, and
adjust the OUTPUT control (7) to the desired level.
hIf the auxiliary equipment requires two-way
communication, have someone listening at the auxiliary
unit. Press the AUX IN/OUT SELECT button (5) until
both the IN and OUT lights (4 and 7) turn on. While
speaking into the headset microphone, adjust the OUT control (7) above the light to the desired listening
level at the auxiliary unit. Listen to the audio input in your headset as you adjust the INPUT control (3) below
the light to the desired level.
Base station rear panel
Auxiliary Controls and Indicator Lights:
hThe SELECT button on the right (5) is used to select AUX IN (audio from auxiliary equipment
connected to the base station), AUX OUT (audio to the auxiliary equipment from the ISO channel of the
COMMUNICATOR®s and local headset) or both.
hThe IN and OUT lights illuminate green to indicate the selection.
hThe INPUT and OUTPUT controls adjust auxiliary inbound and outbound audio levels.
hThe SELECT button on the left (2) is used to select A or B or both as the destination for AUX IN audio. The
A and/or B destination for AUX IN audio. INPUT ASSIGN lights come on green to indicate the selection as the
destination for AUX IN audio.
NOTE: If you are not connecting other equipment, go on to System Operation (next page).
ISO Relay
During ISO communication, a relay closure is provided. This can be used for tasks such as keying a long range radio or
triggering an alert light. It can be activated from a Communicator or a local headset.
1 = Normally closed
2 = Common
3 = Normally Open
4 = not used
5 = Ground
Base station rear panel
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SYSTEM OPERATION
This chapter describes how to operate the Base Station and COMMUNICATOR® (Belt Pack or All-In-One Headset).
Base Station Operation
COMMUNICATOR
Registration
®
Audio Channel and
Auto-Null Controls
Local Headset
Connector & Controls
Power Switch
AUX IN Assign and
AUX In/Out Controls
System and Registration Controls and Indicator Lights
hThe CLR/BND button, RESET button, STATUS indicator and REG button are used when registering
Communicators. Refer to COMMUNICATOR® Setup and Registration (pg. 13).
hThe UNLATCH button is used by the base station operator to turn off microphones on all Communicator
transmitters.
hThe RECEIVE A, B (Intercoms) and ISO (Isolate) lights indicate whether reception from a Communicator is on
A, B or ISO.
Local Headset Connector, Controls and Indicator Lights
hThe SEL button (Select) is used to select
communication from the local headset to A, B, A &
B, or ISO.
hThe A, B, A & B, or ISO indicator light will be lit for
the selection you made.
hA and B communication will be heard by wireless
users on the respective channel, as well as users
wired into 2-W and 4-W connections.
hISO is heard in both wireless channels, and AUX OUT if activated.
NOTE: When the ISO button is pressed, ISO RELAY is activated.
hThe TALK button (red) is used for communication from the local headset to the selected channel. For open
communication, press and release the TALK button quickly to “latch on.” To “latch off,” press and release the
button again quickly.
For momentary communication, press and hold the TALK button for more than one second. In this mode, the
selected channel will remain open only as long as you are pressing the TALK button. The TALK light indicates
the TALK mode is active via the local headset.
hUse the VOLUME control to adjust the output to the local headset ear piece.
hUse the MIC LEVEL control to adjust the audio level from the local headset microphone.
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COMMUNICATOR® OPERATION
Belt Pack control buttons have a snap action. They will activate when pressed rmly. Use your ngertips (not your
ngernails) to press the Belt Pack buttons. All-In-One Headset buttons are touch sensitive.
Power On/Off
hPower On – Press and release the Power button (PWR). A voice prompt in the ear piece will say “Battery
Level”, and the red power lights near the corners of the A and B buttons will turn on. After a short time, one
light will go off and the other will change to green, indicating the Belt Pack is ready for use. The STATUS
indicator on the base station will momentarily indicate the ID of the Belt Pack. The green power light will be on
steady whenever the Belt Pack is ready, but not transmitting.
NOTE: While the Belt Pack is transmitting, the green power light will be ashing.
hPower Off – Press and hold the PWR button for approximately two seconds. A voice message in the ear
piece will say “power off”, and the green power light will turn off.
ISO (Isolate) and A, B (Intercom)
Use the ISO button to talk to other wireless Communicator users and the base station operator. Pressing ISO on the Belt
Pack will also send audio to AUX OUT if the AUXILIARY OUT light on the front of the base station is on. Use the A and B
buttons to communicate via the wired intercom channels and the base station operator. When the ISO button is pressed,
ISO RELAY is activated.
Operating Modes
hPush-To-Talk ONLY Mode Operation – In PTT operation, audio is transmitted only while you are pressing
and holding the A, B or ISO button. When you release the button, transmission stops.
hHands-free Mode Operation – Quickly press and release the A, B or ISO button to “latch” the transmitter on.
Talk and listen, as in a normal telephone conversation. Quickly press and release the same button again to
“unlatch,” and end the conversation. The base station operator can unlatch all Communicators by pressing the
UNLATCH button on the base station.
NOTE: In the hands-free mode, if you are latched in A, B or ISO, quickly pressing/releasing either of the other
buttons will latch on that button.
Also in the hands-free mode, if you are latched in A or B and then press and hold the ISO button, it will function as PTT.
When you release the ISO button, the Communicator will revert to the latched A or B.
Refer to Communicator indicator light functions, Appendix A (pg. 30).
Volume Up/Down
hVolume Up Adjustment – Each time you press and release the volume-up ▲ button, a beep will be heard in
the ear piece as the volume increases one step. If you press and hold the ▲ button, repeating beeps will be
heard as the volume steps up to maximum. When maximum volume is reached, “maximum” will be heard in
the ear piece, and it will be repeated until you release the ▲ button.
hVolume Down Adjustment – Each time you press and release the volume-down ▼ button, a beep will be
heard in the ear piece as the volume decreases one step. If you press and hold the ▼ button, repeating
beeps will be heard as the volume steps down to minimum. When minimum volume is reached, rapidly
repeating beeps will be heard.
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Adjusting Microphone Gain
Some users talk louder/softer than others. To allow for this, microphone gain adjustment is available.
hTo increase microphone gain – While holding down the B button, press the volume-up ▲ button as many
times as necessary to reach the desired level. The microphone gain increase can be monitored through side
tone, or preferably by someone else using a Communicator or at the base station.
hTo decrease microphone gain – While holding down the B button, press the volume-down ▼ button as
many times as necessary to reach the desired level. The microphone gain decrease can be monitored through
side tone, or preferably by someone else using a Communicator or at the base station.
NOTE: The mic gain setting will be indicated, in number format, by a voice prompt (typically, HS14 = 5, HS15
= 3, HS16 = 3). You will hear “Maximum” if you attempt to go higher than maximum mic gain. You will hear
repeating beeps if you attempt to go lower than minimum mic gain. Microphone gain will be saved in memory
and does not require readjustment each time the power is turned on. The Default setting is 3.
Adjusting BP410 Belt Pack Side Tone
hTo increase side tone – Press the volume-up ▲ button while holding down the A button in the normal
operating mode.
hTo decrease side tone – Press the volume-down ▼ button while holding down the A button in the normal
operating mode.
NOTE: The side tone setting will be indicated in numbers by a voice prompt. Default setting is “Max”.
Using WH410 All-In-One Headset Lights-Off Mode
The Lights-Off mode can be used to avoid audience distraction from the lights on the All-In-One Headsets.
hTo operate in the Lights-Off mode, with the WH410 power off, press and hold the B button while you press the
POWER button, and then release both buttons.
hTo get out of the Lights-Off mode, power the WH410 off and back on again without pressing the B button.
NOTE: There is no side tone adjustment number for the All-In-One Headset.
Changing COMMUNICATOR® Batteries
When a Communicator battery becomes weak, a prompt in the ear piece will say “Change battery”.
RELEASE BATTERY
Battery
button
Battery-release latch
(blue button)
Battery
Press the RELEASE BATTERY button on the belt clip of
the pouch, and use your thumb to slide the battery from the
belt-pac.
NOTE: You do not need to remove the pouch to remove or
insert the battery.
Remove the headset battery by pressing the blue
battery-release latch, and use your thumb to slide
the battery out.
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EU BASE STATION ADAPTIVE FREQUENCY HOPPING
Background
The Clear-Com DX wireless intercom systems utilize a Frequency Hopping Spread Spectrum (FHSS) radio in order to
provide robust communications.
This system operates in the unlicensed 2.4 GHz band. With the proliferation of other devices over the past few years in
the same 2.4 GHz band, instances where these devices and systems can interfere with each other has greatly increased.
To further complicate matters, the European Union has introduced new radio standards for equipment operating
in this band in an attempt to reduce interference between equipment from different manufacturers. This European
Telecommunications Standards Institute (ETSI) harmonized European standard is known as EN 300 238 v1.8.1.
CLEAR-COM Adaptive Frequency Hopping
In order to reduce interference with other equipment and comply with these new regulations, Clear-Com has implemented
an Adaptive Frequency Hopping (AFH) mode for the new DX EU base stations. The key idea behind AFH is using only
the good frequencies, or channels, unoccupied by other equipment. The system scans for other signals and avoids these
signals during operation. Since the radio environment is constantly changing, there is a continuous process of scanning
for used frequencies and updating the list of good channels.
The Clear-Com system utilizes 46 discrete frequencies, or channels, within the 2.4 GHz spectrum in order to
communicate voice and data. The process of deciding which channels should be used is a 3-stage process. The process
includes scanning for occupied channels, the broadcast of a channel exclusion list and the use of the exclusion list. The
process is completed in three steps coexisting in time.
Below is the process is shown in Time. First, the system performs a channel scan to determine occupied channels. This
list is then broadcast to the communicator. The communicators and base station will use this list during period three.
The process is continuous, and as is illustrated below, the list could be constantly changing. Depending on the radio
environment, a maximum of 46 channels, and a minimum of 15 channels may be used by the system at any time.
Time ⇒
Ch. 1Ch. 2Ch. 3Ch. 4Ch. 5Ch. 6Ch. 7Ch. 8
ScanBroadcastUse
ScanBroadcastUse
ScanBroadcastUse
ScanBroadcastUse
ScanBroadcastUse
ScanBroadcastUse
For instructions describing the process of setting the base to AFH or another scanning mode, see Appendix D:
Interference Avoidance Through Spectrum Friendly, pg. 33.
Available settings include:
High (H) - Scans the Higher frequencies.
Low (L) - Scans the Lower frequencies.
All (A) - All frequencies are scanned.
AFH (E) - (European Mode) Advanced Frequency Hopping searches for the best frequency.
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Operation in Severe Environments
During normal operation, the fact that the system is constantly changing the channel list in use is transparent to the user. It
is possible, however, that in an environment with severe interference that the system may experience a slight degradation.
In the AHF mode, the Clear-Com system will use a minimum of 15 channels. If the environment is very crowded and
less than 15 channels are truly available, there could be increased radio ‘packet loss’ due to the high interference. The
following symptoms may be observed with AFH systems in a highly congested radio environment:
hThis may result in system ‘busy’ indications. Channel lists are updated every few seconds, and in a severe
environment it is possible that these lists get missed by the communicator.
hSlight degradation in audio delity between the headsets and base station. This would be due to the same
symptom as the ‘busy’ indications. The HD audio processing is tolerant to this condition, which is why the
degradation may only be slight.
hLonger times to register. Registration may take longer, since the headset has to acquire the channel list from
the base station. If the base station has excluded a lot of channels, this takes longer as the communicator
does not have the exclusion list and looks for the base on channels it is not using.
hInitial sync time increase. For the same reason registration may take longer, the initial headset sync on power
up may take longer.
Required AFH Equipment
In order to utilize AFH, the base station must be set to European mode. The headsets and belt packs must also be AFH
capable. AFH capable headsets and belt packs will have the letters ‘AFH’ labeled on the belt pack and headsets. AFH
communicators will auto detect if the system is in AFH mode and adjust their operation accordingly.
Non-AFH Equipment
Headsets and belt packs that are not AFH capable must be operated with either a non-AFH base station or an AFH base
station selected to operate in All, High or Low band mode. Headsets and belt packs that are not AFH capable will not have
the letters ‘AFH’.
Interference Mitigation
Certain techniques can be used in an attempt to mitigate interference between different equipment in the 2.4 GHz
spectrum. Some of these are:
hPhysical separation. If possible, equipment operating in the 2.4 GHz spectrum should be operating as far as
physically possible from the HME base station. A Wi-Fi access point or router is a common piece of equipment
that could interfere with the DX410 system, or vice versa. These two pieces of equipment in particular should
not be located close together.
hSpectral separation. Most Wi-Fi access points allow the administrator to set the channel and bandwidth that
system operates on. Some systems employ an ‘auto’ mode, in which the Wi-Fi access point will automatically
selected the channel. With Wi-Fi access points, it is sometimes advantageous to manually select a channel
number to keep the Wi-Fi transmission at a xed location.
NOTE: If the Clear-Com system does not have AFH, then the base station should be set to operate in the region of the
2.4 GHz band where the Wi-Fi access point is not operating. For example, if the Wi-Fi access point is set to Wi-Fi channel
1, the base station should be set to operate in the ‘High’ band. If the Wi-Fi access point is set to channel 11, the base
should be set to operate in the ‘Low’.
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hSpectral efciency. Wi-Fi systems employ a standard sometimes referred to as 802.11. The number “11” is
simply the number given to the standard by the Institute of Electrical and Electronics Engineers (the IEEE).
Modern Wi-Fi routers will allow operation employing the 802.11n mode. This mode will allow higher data rates,
but it also may consume twice the number of radio channels. If the Wi-Fi router is set to 802.11n mode, it is
best to limit Wi-Fi bandwidth to 20 MHz.
hAlternate band selection. While most Wi-Fi systems operate at 2.4 GHz, which is the same band as the
DX410 system. Most allow operation at 5 GHz. If possible, move any Wi-Fi access points and equipment to
5 GHz. This of course requires all Wi-Fi equipment to be 5 GHz capable, and most older equipment may only
allow 2.4 GHz operation. Selection of 5 GHz may also not be desirable if the Wi-Fi network is for customer
access.
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TROUBLESHOOTING
ProblemTHINGS TO CHECK
The Red light on base station power switch does not
come on.
The Belt Pack power lights do not turn green and “out
of range” is heard in the headset.
When trying to register, you keep hearing
“registration failed”.
Others cannot hear me when I talk.
People on the 4-wire intercom cannot hear me, or I
cannot hear them.
Be sure the power cords are properly connected to base
station, power supply and electrical outlet.
Be sure your base station power is on. Turn the Belt Pack
and base station power on and off. You may be too far
from the base station. The range varies with each location’s layout.
Refer to “If registration failed” in section 2.3.2, page 8,
and repeat the registration procedure. If “F ” shows up on
the STATUS display, it indicates that an attempt has been
made to register more than 15 Belt Packs. Follow the
related instructions in section 2.3.2, page 9.
Be sure the headset is securely connected to the Belt
Pack or base station, and that you are pressing the A, B
or ISO button on the Belt Pack, or the TALK button on the
base station. Be sure the appropriate A, B or ISO setting
is selected in the HEADSET section of the base station
front panel.
Be sure the cables are securely connected and the 4-wire
intercom is on. If using a local headset, be sure the de-
sired IC setting is selected in the HEADSET section of the
base station front panel. If using a Belt Pack or All-In-One
Headset, press the desired IC button.
People on the RTS
me, or I cannot hear them.
The 2-wire intercom is on, and there is a loud squeal
whenever I try to talk.
Settings are not retained when the base station power
is turned off and then back on.
2-W LEDs remain red. No 2-wire power detected.
Echo on 2-W line.
®
/Clear-Com® systems cannot hear
Be sure the cables are securely connected and the 2-wire
intercom is on. If using the local headset, be sure the de-
sired IC setting is selected in the HEADSET section of the
base station front panel. If using a Belt Pack or All-In-One
Headset, press the desired IC button.
This can occur if two or more base stations are daisy-chained without terminating the appropriate channel.
The termination is set by putting JP5 (A) and/or JP6 (B)
in the ON position. This should be done in only one base
station. Refer to Appendix C, page 32, for jumper (JP)
locations.
The internal battery may be low. Contact your dealer.
Plug into 2-W power supply. If the lack of powered 2-W
system is intentional (such as when using a Clear-Com
MT1, or when daisy-chaining multiple base stations), open
the base station cover and set JP1 (A) and/or JP2 (B) to
the ON position. If daisy-chaining, do not forget to also
terminate one of the base stations by setting JP5 (A) and/
or JP6 (B) to ON. Refer to Appendix C, page 32, for jumper (JP) locations.
Be sure no wired Belt Packs have open mics and that the
line is terminated, and rerun Auto Null.
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TECHNICAL DATA
BS410 Base Station Specications
General
Channels
Frequency Range
Frequency Response
Power Requirements
Low batteryAppropriate channel light Blinks Red when in idle mode
WH410 All-In-One Headset Indicator Lights
BP410 ConditionA Indicator LightB Indicator Light
A IdleSteady GreenOFF
A TXBlinks GreenSteady Green
B IdleSteady RedOff
B TXBlinks RedSteady Green
B
Low batteryNo indication
Blinks Red or Green
(depending on previous Mode)
Steady Red
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APPENDIX B: MULTIPLE BASE STATION DAISY-CHAINING
2-Wire connection
Base-to-Base communication via IC
A
2-W
B
2-W
2-Wire connections only
Base-to-Base communication via IC
A
2-W
B
2-W
A
2-W
A
2-W
B
2-W
B
2-W
AUX connection
Base-to-Base communication via ISO
AUX
4-Wire connection
Base-to-Base communication via IC
A
4-W
B
4-W
Two or more DX410 base stations can be “daisy-chained” together with cables connected to the 2-W connectors on the
rear panels of each base station (following Clear-Com® / RTS® standards), or two base stations (not more) can be “daisychained” together with cables connected to the 4-W or AUX connectors.
A maximum of 4 base stations can be used in one system, spaced apart a minimum of 12 inches.
NOTE 1: DX410 does not provide 2-wire line power, therefore, 2-wire power bypass must be used.
RTS® ModeClear-Com® Mode
22
Pin 1 = CommonPin 1 = Common
Pin 2 = Channel 1Pin 2 = N/C
Pin 3 = Channel 2Pin 3 = Audio
3
2-WIRE
NOTE 2: For AUX type daisy-chaining, the cable connectors must be 3-pin XLR.
Female
1
2-WIRE
Male
1
3
hIf using 4-wire connection, use cable with In/Out crossed, as shown to the
right. (An Ethernet crossover cable will not work.)
hIf using 2-Wire connections, open each base station and set jumpers JP1
(A) and/or JP2 (B) in all base stations to ON for power detect bypass. Set
jumpers JP5 (A) and/or JP6 (B) in only one base station per channel for
termination. Refer to Appendix C, next page.
2 Base StationsMore than 2 Base Stations
A/B In + ─── A/B Out +
A/B In – ─── A/B Out –
A/B Out + ─── A/B In +
A/B Out – ─── A/B In –
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APPENDIX C: JUMPER SETTINGS
Jumper #FunctionDefault
JP3Split ‘ISO’Off
JP4ISO No BroadcastOff
JP5Channel A, 2-wire terminationOff
JP8Ch A 4w to 2w audio bridgeOn
JP9Ch B 4w to 2w audio bridgeOn
JP10Ch A 2w to 4w audio bridgeOn
JP11Ch B 2w to 4w audio bridgeOn
JP12, JP132WA PowerOff
JP14, JP152WB PowerOff
JP16Channel B 2- Wire TerminationOff
The base station has internal jumpers that are used to set ISO broadcast restrict, power detect by-pass, and 2-wire
channel termination.
J16
J14
J15
J3
J4
J5
J12
J9
J13
J11
J8
J10
ISO Broadcast Restrict
This feature prevents ISO communication from being broadcast from one COMMUNICATOR® to other Communicators.
Local headset ISO will still be broadcast, and the local headset will still receive ISO communication. To enable this feature,
set JP4 to ON.
WARNING! If no termination is present on the line, enabling this feature will cause feedback in the headsets.
2-Wire Channel Termination
If termination of the base station is necessary (such as when multiple base stations are daisy chained), set the JP5 (A)
and/or JP6 (B) jumpers to the ON position on one base station, when connecting multiple base station together via 2-wire
connection. Only one base station should be terminated per channel.
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APPENDIX D: INTERFERENCE AVOIDANCE THROUGH SPECTRUM
FRIENDLY
Interference, which may be heard in a headset as popping sounds, may occur whenever other equipment such as Wi-Fi
systems or wireless DMX systems use the same frequency band. Some systems can be limited to one portion of the band. If
so, the DX410 can be set to the opposite half of the 2.4 GHz to 2.48 GHz band. To avoid this type of interference, select the
upper or lower part of the frequency range.
CLR/BND buttonSTATUS display
1. Power up the base station. An “8” will appear on the
STATUS display for a few seconds.
Once the “8” disappears and the STATUS display is
blank (primary base station) or shows a double bar
(secondary base station), press and hold the CLR/BND button.
While you are still holding the CLR/BND button, press
and hold the REG button and wait until a L, H, A or
E appears. Release both buttons. Base stations are
shipped in the A (default) position.
NOTE: The EU version of the base station is shipped in AFH mode E.
REG button
2. Press the CLR/BND button to cycle through parts of the
frequency band, (L = Low end, H = High end, A = All and
E = AFH), and stop on the desired setting.
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4. Wait until “c” appears on the display.
NOTE: A “c” will only appear on the STATUS display if
you are setting the frequency band the rst time, or you
are changing the setting.
If you stop at L, H or A that was already set, an “8” will
appear for a few seconds and the STATUS display will
become blank.
5. Register all COMMUNICATOR®s to be used with each
base station as instructed on page 15.
NOTE: If you change a base station’s frequency band
setting, you will have to re-register all Communicators
that were registered to that base station.
Small “o” indicates Primary base
station is open for registration
Spectrum Friendly
All DX Series wireless intercom systems now feature Spectrum Friendly™ technology for interference-free operation in the
increasingly crowded 2.4GHz frequency band. This new technology enables broadcast and theatrical production crews to
avoid emerging frequency conicts by designating the 2.4GHz operating frequency range: low-band, high-band or full-
band.
While generally not a problem when separated, multiple applications and multiple users of the same applications in close
proximity can result in additional risk for trouble-free operation. The new technology further ensures that products do not
add interference to the spectrum for other essential wireless services in the vicinity, such as DMX-controlled lighting.
Avoiding Wi-Fi Interference
To avoid interference with Wi-Fi systems, it is recommended to set the Wi-Fi system to something other than channel 6 or
7. Your DX410 should be set to the high or low band opposite any Wi-Fi frequency range in use.
DX410 Low Band = 2.4000-2.4400 GHzDX410 High Band = 2.4433-2.4830 GHz