Clear-Com HelixNet 2.1, IKB-12P User Manual
2.1
IKB-12P Industrial KB Station
User Guide
Document Reference PN: 399G167 Rev: 1 1/13/16
Clear-Com HelixNet Industrial KB Station User Guide
2
HelixNet Industrial KB Station User Guide
Part Number: 399G111 Revision: A
Legal Disclaimers
Copyright © 2016 HME Clear-Com Ltd.
All rights reserved.
Clear-Com, the Clear-Com logo, and HelixNet are registered trademarks of HM Electronics, Inc.
The software described in this document is furnished under a license agreement and may be
used only in accordance with the terms of the agreement.
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse engineering. No part of this document may be
reproduced in any form by any means without prior written authorization of Clear-Com, an HME
Company.
This product is covered by U.S. Patent Nos. 8,311,085 and 8,553,865 and by European Patent
No. 2 176 987 B1.
Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,
Canada; and Beijing, China. Specific addresses and contact information can be found on ClearCom’s corporate website:
www.clearcom.com
Clear-Com Contacts
Americas and Asia-Pacific Headquarters
California, United States
Tel: +1.510.337.6600
Email: CustomerServicesUS@clearcom.com
Europe, Middle East, and Africa Headquarters
Cambridge, United Kingdom
Tel: +44 1223 815000
Email: SalesSupportEMEA@clearcom.com
Canada Office
Quebec , Canada
Tel: +1 (450) 653-9669
China Office
Beijing Representative Office
Beijing, P.R.China
Tel: +8610 65811360 / 65815577
Contents
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HelixNet Industrial KB Station User Guide
1 Important safety instructions ........................................................................ 5
1.1 Safety symbols ................................................................................................ 6
1.2 Further information .......................................................................................... 6
2 Introduction .................................................................................................... 7
3 Panels and Interfaces .................................................................................... 8
3.1 Industrial KB Station front panel ....................................................................... 8
3.2 Industrial KB Station rear panel ..................................................................... 10
3.3 KB Station handset ........................................................................................ 12
4 Installing the Industrial KB Station ............................................................. 13
4.1 System overview............................................................................................ 13
4.2 Mounting the Industrial KB Station ................................................................. 14
4.3 Connecting the Industrial KB Station.............................................................. 14
4.4 Installing the Industrial KB Station ................................................................. 14
4.5 Adding extra call buttons to the Industrial KB Station ..................................... 15
5 Configuring the Industrial KB Station ........................................................ 17
5.1 Using the menus ................................................................ ............................ 17
5.2 Configuration settings .................................................................................... 18
5.3 Configuring the Audio settings ....................................................................... 18
5.4 Station Settings ............................................................................................. 21
5.5 Profiles .......................................................................................................... 22
5.6 Networking..................................................................................................... 22
5.7 Administration ................................................................................................ 24
5.8 Diagnostics ................................................................................................ .... 25
6 Using the Industrial KB Station .................................................................. 26
6.1 Using the handset (HS-6) .............................................................................. 26
7 Using the Configuration Editor ................................................................... 27
7.1 Introduction .................................................................................................... 27
7.2 Accessing the Configuration Editor ................................ ................................ 28
7.3 User Stations screen ..................................................................................... 28
7.4 Station Details screen .................................................................................... 29
7.5 Profiles screen ............................................................................................... 30
7.6 Profile Editing screen ..................................................................................... 31
7.7 Change Password screen .............................................................................. 33
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HelixNet Industrial KB Station User Guide
8 Specifications .............................................................................................. 34
8.1 Industrial KB Station (IKB-12P) ...................................................................... 34
9 Menu maps ................................................................................................... 36
10 Compliance .................................................................................................. 40
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HelixNet Industrial KB Station User Guide
1 Important safety instructions
It is important to note the following safety information.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water, unless it is mounted in an approved enclosure.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
Unless the apparatus is mounted in an approved enclosure, unplug it during lightning
storms.
Unplug the apparatus when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-cord supply or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or
moisture unless it is mounted in an approved enclosure.
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HelixNet Industrial KB Station User Guide
1.1 Safety symbols
Familiarize yourself with the safety symbols in Figure 1: Safety symbols. These symbols are
displayed on the apparatus and warn you of the potential danger of electric shock if the
system is used improperly.
Figure 1-1: Safety symbols
Note: Important. For compliance notices, see 9 Compliance.
1.2 Further information
For the latest information about HelixNet Partyline, including software updates, see:
http://www.clearcom.com/product/helixnet.
For information about Clear-Com accessories, including headsets and gooseneck
microphones, see http://www.clearcom.com/product/accessories.
For legal and contact information, see Page 2 of this guide.
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HelixNet Industrial KB Station User Guide
2 Introduction
This guide is intended to help you install, configure, and use the HelixNet® Industrial KB
Station (IKB-12P).
The HelixNet Industrial KB Station is an easy-to-use intercom station that connects to a
single partyline and enables users to send and receive audio. A HelixNet Main Station (HMS4X) connect to and controls up to 64 Industrial KB Stations, and each station is individually
configured and controlled using a menu driven display and a browser-based software
configuration tool. The unit can be wall mounted or placed in a dedicated desk top unit.
The user station is easily expanded to include up to 40 call buttons. Each call button is
assigned a profile which determines the button’s functionality.
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HelixNet Industrial KB Station User Guide
3 Panels and Interfaces
3.1 Industrial KB Station front panel
Figure 3-1 Industrial KB Station front panel
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HelixNet Industrial KB Station User Guide
Key to Industrial KB Station front panel
Feature
Description
A
Handset. The handset contains a Push-To-Talk (PTT) button.
B
OLED display screen. An OLED display that shows three horizontal lines of
text. In normal operating mode the display shows:
The User Name
The audio volume
The profile name. For information about profiles, see 5.5 Profiles.
In Menu mode, the display shows the menu driven configuration options.
If the display is in Menu mode, the display screen times out of Menu mode and
reverts to normal operating mode.
For more information about Menu mode, see 5.1 Using the menus.
C
Audio level rotary control/menu navigation. To increase the volume to the
handset loudspeaker / headphones, turn clockwise (up to 360°). To decrease
the volume, turn counter-clockwise (up to 360°).
D
Customisable call key labels.
E
Handset socket (4-pin XLR–M)
Pin
Function
1
Mic ground
2
Mic positive
3
Earphone ground
4
Earphone positive
Table 3-1 : Headset socket pin out
F
12 station call keys.
G
Audio alert buzzer
Table 3-2 Key to Industrial KB Station front panel
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HelixNet Industrial KB Station User Guide
Phoenix
connectors
for panel
expansion
Ethernet
connector
3.2 Industrial KB Station rear panel
3.2.1 DHCP enabled networks
Figure 3-2 Industrial KB Station rear panel
For information on expanding the unit to include more call buttons, see 4.4 Installing the
Industrial KB Station
You can install the Industrial KB Station in a network which has a DHCP server which
automatically assigns IP addresses, or in a network where you manually assign IP addresses.
It is recommended to use a DHCP server if possible.
To install the Industrial KB Station in a network with a DHCP server:
1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network and that the
Main Station is set to DHCP enabled. From the Main Station menu, select
Networking > Preferences > DHCP > Enabled. See the HelixNet Partyline User
Guide for more information.
Note: Enabled is the default Main Station DHCP setting.
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HelixNet Industrial KB Station User Guide
2) From a Web browser, enter the address of the Main Station.
3) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.
5) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
6) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
3.2.2 Static IP addressed networks
To install the Industrial KB Station using static IP addressing:
1) Ensure that there is a HelixNet Main Station (HMS-4X) in your network.
2) From a Web browser, enter the address of the Main Station.
3) From the Configuration Editor tool, configure a new profile for the Industrial KB
Station. See 7.6 Profile Editing screen.
4) Connect an Ethernet cable (cat 5 or higher) from the Ethernet connector on the rear
of the Industrial KB Station (see 3.2 Industrial KB Station rear panel) to a Power
over Ethernet (PoE) switch.
5) Press and hold the rotary control on the front panel of the KB Station for four
seconds, and then select Networking > Preferences > DHCP > Disable. See 5.6.2
Selecting network preferences.
6) From Networking > Preferences, set the IP Address, Gateway and Subnet mask to
the required settings. See 5.6.2 Selecting network preferences.
7) You must now reboot the Industrial KB Station. Select Administration > Reboot >
Reboot Now.
8) If your network contains only one HelixNet Main Station, the Industrial KB Station
automatically pairs with the Main Station.
If there is more than one Main Station, press and hold the rotary control on the front
of the KB Station for four seconds, and then select Networking > Pair to Station >
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HelixNet Industrial KB Station User Guide
Push-To-Talk
(PTT) button
By Name, and select the name of the required Main Station. See 5.6.1Selecting a
HelixNet Main Station controller.
9) From the KB Station menu, select Profiles, and select the profile that you created in
step 3. See 5.5 Profiles.
Adding extra call buttons to the Industrial KB Station.
3.3 KB Station handset
Figure 3-3 KB Station handset HS-6 with PTT
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HelixNet Industrial KB Station User Guide
Do not plug any non-approved equipment into HelixNet Partyline.
HelixNet Partyline operates at different voltage levels than analog two-wire
partyline systems. Do not plug any analog two-wire partyline equipment into
the HelixNet partyline ports, as this may cause damage.
For more safety instructions, see 1 Important safety instructions.
4 Installing the Industrial KB Station
This chapter describes how to install your Industrial KB Station.
4.1 System overview
Up to 64 user stations are controlled by a HelixNet Main Station using a browser-based
Configuration Editor. The Main Station connects to the Industrial KB Stations over LAN and
each KB Station is powered remotely using PoE (Power over Ethernet). An example of an
intercom system using HelixNet Industrial KB Stations is shown below.
Figure 4-1 HelixNet Industrial KB Station overview
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