Citizen PROdot 350 User Manual
PROdot 350
User’s Manual
Addendum
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Contents
Introduction ............................................................4
Declaration of Conformity ..........................................................................4
Trademark Acknowledgement ...................................................................4
Important Safety Instructions.....................................................................4
Chapter 1.................................................................7
Overview of Additional Features................................................................7
Automatic Media Thickness Selection .......................................................7
Automatic Media Straightening ..................................................................7
Left Edge Detection ...................................................................................7
Automatic Media Selection ........................................................................7
Chapter 2.................................................................8
Installation .................................................................................................8
Unpacking .................................................................................................8
Before Using Your New Printer..................................................................9
Printer Location .........................................................................................9
Parts Identification ...................................................................................1 0
Inserting And Replacing The Ribbon Cassette ........................................11
Chapter 3...............................................................13
Loading Media In To The Printer .............................................................13
Paper Thickness Adjustment...................................................................13
Loading Single Cut Sheets ......................................................................1 3
Using Tractor Paper ................................................................................1 4
Adjusting the Sensor Gap Detector .........................................................16
Using Passbooks.....................................................................................1 7
Inserting a Passbook...............................................................................18
Automatically Adjusting Print Start Position .............................................1 8
Chapter 4...............................................................19
Printing from your software......................................................................1 9
Setting Up Your Printer To Work With Your Software ..............................19
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Chapter 5...............................................................20
The Control Panel....................................................................................2 0
Using The Printer Control Panel ..............................................................20
Basic Control Panel Operations...............................................................20
Default Configuration Report ...................................................................2 1
Chapter 6...............................................................23
Passbook Printing....................................................................................23
Passbook Printing Configuration..............................................................23
Passbook1 Mode - Automatic Passbook Length Detection .....................24
Passbook2 Mode - Fixed passbook length ..............................................2 4
Calculation of PB Length for Passbook2 mode........................................2 4
Example program or using Passbook1 mode ..........................................2 5
Example program for using Passbook2 mode .........................................26
Recommend print area for passbooks .....................................................2 7
Inserting the passbooks in to the printer ..................................................2 7
Appendix A ...........................................................28
Printer Specifications...............................................................................28
Technical Specifications ..........................................................................28
Appendix B ...........................................................29
Command Code Summary ......................................................................2 9
Additional Programming Commands .......................................................2 9
Select Printhead Impact Force ................................................................2 9
Select head gap adjustment mode (passbook mode)..............................30
Select paper type (cut sheet or fanfold) ...................................................3 0
Select skip mode .....................................................................................31
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Introduction
Declaration of Conformity
We, Citizen Systems Europe GmbH
337 Bath Road, Slough, Berkshire
SL1 5PR, United Kingdom
and Mettinger Strasse 11
D-73728 Esslingen, Germany
declare under sole responsibility that the product of type Dot Matrix Printer,
model number NN20-M01 and trade name of Prodot 350, to which this
declaration relates is in conformity with the following standards:
Safety EN60950 / 1992
EMC EN55022 / 1998, EN61000-3-3/1995, EN55024/1998
following the provisions of EMC (89/336/EEC) and LVD (72/23/EEC)
based on documents available on request from the above addresses.
Trademark Acknowledgement
Citizen, PROdot 350: Citizen Systems Europe GmbH.
Epson, Epson LQ: Seiko Epson Corporation
IBM, Proprinter: International Business Machines Corporation
Important Safety Instructions
1. Read all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not place this product on an unstable cart, stand or table. The
product may fall, causing serious damage to the product.
6. Slots and openings on the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and
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to protect it from overheating, do not block or cover these openings.
The openings should never be blocked by placing the product on a
bed, sofa, rug or other similar surface. This product should never be
placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is
provided.
7. This product should be operated from the type of power source
indicated on the marking label. If you are not sure of the type of
power available, consult your dealer or local power company.
8. This product is equipped with a 3-wire grounding-type plug, a plug
having a third (grounding) pin. This plug will only fit into a groundingtype power outlet.
This is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace your obsolete outlet. Do not
defeat the safety purpose of the grounding-type plug.
9. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be walked on.
10. Never push objects of any kind into this product though cabinet slots
as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
11. Except as explained elsewhere in this manual, don’t attempt to service
this product yourself. Opening and removing those covers that are
marked ‘Do Not Remove’ may expose you to dangerous voltage
points or other risks. Refer all servicing on those compartments to
service personnel.
12. The mains plug on this equipment must be used to disconnect mains
power.
Please ensure that the socket outlet is installed near the equipment
and shall be easily accessible.
13. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a. When the power cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally when the operating instruc-
tions are followed. Adjust only those controls that are covered by the
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operating instructions since improper adjustment of other controls may
result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If the product exhibits a distinct change in performance, indicating a
need for service.
14. This plug is not waterproof - keep it dry
15. The power cord is already fitted with a moulded plug incorporating a
fuse, the value of which is indicated on the pin face of the plug. Should
the fuse need to be replaced, an ASTA approved BS1362 fuse must
be used of the same rating, marked thus. If the fuse cover is detach-
able, never use the plug with the cover omitted. If a replacement fuse
cover is required, ensure it is of the same colour as that visible on the
pin face of the plug (i.e. red or orange). Fuse covers are available
from the Parts Department indicated in your user instructions.
16. If the plug supplied is not suitable for your socket outlet, it should be
cut off and destroyed. A plug with bared flexible cords is hazardous if
engaged in a live socket outlet. The end of the flexible cord should be
suitably prepared and the correct plug fitted.
17. The wires in this mains cord are coloured in accordance with the
following code:-
Green/Yellow = Earth, Blue = Neutral, Brown = Live. As these colours
may not correspond with the coloured markings identifying the termi-
nals in your plug, proceed as follows:-
The wire which is coloured Green/Yellow must be connected to the
terminal in the plug which is marked with the letter E or by the earth
symbol or coloured Green or Green/Yellow. The wire which is col-
oured Blue must be connected to the terminal which is marked with a
letter N or coloured Black or Blue. The wire which is coloured Brown
must be connected to the terminal which is market with the letter L or
coloured Brown or Red.
18. Important: This appliance must be earthed
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Chapter 1
Overview of Additional Features
Thank you for purchasing this Citizen Prodot 350 printer. This user
manual addendum should be used in conjunction with the Prodot 300 user
manual also supplied with this printer to provide a full list of the features
and functions within this printer.
Automatic Media Thickness Selection
The integral sensors within the printer’s printhead mechanism detect the
thickness of the media being used and adjust the printhead height to the
correct level for printing. This makes it ideal for multi-thickness media or
for items such as passbooks where the printer must automatically select
the thickness depending on the page of the book being used.
Automatic Media Straightening
If media is miss-inserted in to the front of the printer at an incorrect angle,
the Prodot 350 will automatically correct the angle of the media to ensure it
is straight within the printer. This feature is also known as automatic skew
correction.
Left Edge Detection
The printer can automatically detect the left edge of the media if it is
inserted incorrectly. This is also a great feature if the printer is being used
in automatic media straightening mode as this feature can naturally move
the media left or right whilst straightening.
Automatic Media Selection
The printer can automatically switch between tractor media and cut sheet
media using software control commands making it ideal for banking or
retail situations. The function also exists to park the paper on the tractors
when printing is finished.
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Chapter 2
Installation
Unpacking
Check each of the items against the following packing list. If any of these
items are missing, please contact the dealer from whom you purchased
the printer.
A Printer Driver Disk
B User Manuals (including this one)
C Ribbon cassette
D Printer
E Power Cord
Hold the bottom of printer in the box, and then care fully lift it up. As you
unpack, save all the original packing materials. They are specially designed to protect the printer and will make re-packing easy.
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Before Using Your New Printer
Before using your new printer, please remove the five shipping pads from
the printer. Open the top cover and remove the five shipping pads as
shown below:
Printer Location
Before placing the printer in your chosen location, consider the following
guide lines:
This printer should be placed on a normal table or desk. Be sure that the
surface is level, to avoid an uneven load on the carriage as it operates.
Do not install the printer where it may be subjected to:
Extremes of temperature or humidity
Severe vibration
Do not use the printer:
Where there is excessive dust.
Where it may be splattered with oil or metallic dust.
Where it may be exposed to direct sunlight.
Where it may be accidentally splashed with water.
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Parts Identification
A Top Cover
B Control Panel
C Parallel Interface
D Serial Interface
E Front Rollers
F Ribbon Cassette Cartridge
G Printhead
H Left Adjustable Media Guide
I Front Table For Media
J Paper Feed Knob
K Gap Sensing Pressure Adjustment Switch
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