Citizen Auto-Cutter CL-S6621, CL-S400DT, CL-E720DT, CL-E720, CL-E730 User Manual

Auto-Cutter CL-S6621

User’s Manual

Contents

Notice ............................................................................................ 3

SAFETY SIGNS that must be strictly observed! ..................... 4

1. Function ............................................................................... 6

2. Main specications of auto-cutter .................................. 6

3. Checking items inside the accessory box ...................... 7

4. Auto-cutter settings ........................................................... 8

5. Cut position ....................................................................... 10

6. Cut settings ........................................................................11

7. Auto cut-length detection .............................................. 12

8. User maintenance ............................................................13

9. Troubleshooting ............................................................... 14

CITIZEN is a registered trademark of CITIZEN WATCH CO., Japan.
CITIZEN es una marca registrada de CITIZEN WATCH CO., Japón.

Company names and product names in this manual are trademarks or registered

trademarks of relevant companies.

Copyright ©2016 by CITIZEN SYSTEMS JAPAN CO., LTD.

-2-

Notice

1. Before use, be sure to read this manual and understand. And keep

it handy for reference when needed.

2. Do not handle, disassemble or repair any parts other than those

specied in this manual.

3. The contents of this manual may be changed without prior notice.

4. Reproduction, transfer or transmission of the contents of this

manual without prior consent is strictly prohibited.

5. We are not liable for any damage resulting from the use of this

manual, regardless of omissions, errors or misprints.

6. We are not liable for any problems resulting from the use of

optional products or consumable supplies other than those

specied in this manual.

7. Please contact us if there are any mistakes or ambiguities within

this manual.

8. If there are missing or incorrectly collated pages in this manual,

contact us to obtain a new manual.

-3-

SAFETY SIGNS

ARNING

UTION

ARNING

that must be strictly observed!

To prevent personal injury or property damage, the following must be strictly
observed.

z The degree of possible injury and damage due to incorrect use or

improperly following instructions specied is described below.

Indicates a situation which, if not observed

W

CA

This is a mark to call attention to the reader.

and handled properly, could result in death or
serious injury.

Indicates a situation which, if not observed
and handled properly, could result in personal
injury or property damage.

W

Do not perform the following. If ignored, these may cause damage to
the auto-cutter, breakdown, overheating, smoke, re or electric shock.
If the auto-cutter is damaged or breaks down, turn o the power to the
printer and remove the power cord from the outlet and then consult your
supplier.

z Do not open the auto-cutter during operation.

The cutting blade can be very dangerous. Also, this can cause damage.

z Prevent foreign matter from entering small openings of the

auto-cutter

Inserting your nger or other foreign matter in the small openings of the

auto-cutter can be extremely dangerous and can damage the cutter.

z The user should never install or remove the auto cutter.

-4-

CA

UTION

z Avoid the following conditions to ensure proper operation of the

auto-cutter.

 The cutting blade can be very dangerous. Also, this can cause

damage.

 Room temperature is less than 5°C or more than 40°C.
 Humidity is less than 30% or more than 80%.
 Dusty
 Direct sunlight
 Chemicals
 Vibrations or impacts

z When cutting media (paper)

 Do not operate auto-cutter without loading paper. This can cause

damage to the cutter.

 Use the standard media (paper). Otherwise, problems such as

paper jams may occur.

 Remove any dust or particles from the paper guide and path

periodically.

{ When auto-cutter is cleaned, turn o the power to the printer

and remove the power cord from the outlet beforehand.

{ Clean the main body of the auto-cutter with a soft cloth that

is soaked in a thinned neutral detergent. Do not use volatile
solvent such as benzene and thinner, which can cause
discoloration.

{ When the cutter blade becomes dirty, contact your supplier

or a service representative.

-5-

1. Function

Note

Note

Note

UTION

The auto-cutter units are designed to cut various media such as labels, tickets
and tags precisely and accurately as the setting cut length.

2. Main specications of auto-cutter

 Cutting method: Guillotine cutter

 Maximum cut paper thickness: 0.25 mm (0.01”)

 Minimum cut paper length: 25.4 mm (1”)

 Cut paper width: Maximum: 177.8 mm (7”)

Minimum: 50 mm (1.97”)

 Durability:

Number of cuts:
(for a paper thickness of 60 to 150 µm)

Minimum 200,000 times

(for a paper thickness of 150 to 250 µm)

z Media with adhesive substance may be excluded from the number of cuts.
z The number of cuts can vary according to the quality of the paper.

 Media and paper types:

Roll or label (continuous, die-cut, fanfold, tag and ticket).
However, the following paper cannot be used:

z Paper with thickness of 0.06 mm (0.0024”) or less

z Roll paper with paper core diameter of 50 mm (2”) or less

Using paper other than the specied types may cause problems such as
paper jams, so the paper specication must be checked before use.

Minimum 500,000 times

 Cut accuracy:

z Cut length tolerance: ±1.5 mm or less

z Left and right cut tolerance: ±1.5 mm

Cutting position can be adjusted using
printer commands (see page 11).

CA

z When using adhesive media, dot not cut

labels itself. Adjust the printer to cut the
liner only. If label glue sticks to the cutter
blades, irregular cutting will occur.

-6-

Direction of paper feed

Left and right cut tolerance:

±1.0 mm or less

Cut length tolerance: ±1.0 mm or less

3. Checking items inside the accessory box

Note

Cutter Stand UnitCutter Unit

Auto-cutter is not available for the printer with the peeler.

You should check that all of the following items are inside the accessory box.
If any are missing, please contact your supplier.

Cutter Stand Unit ...................................................................................... 1 piece

Cutter Unit .................................................................................................. 1 piece

Screws ......................................................................................................... 2 pieces

User’s Manual.............................................................................................. 1 piece

Manual for service personnel ............................................................... 1 piece

Screws (2) User’s Manual

Manual for service personnel

-7-

4. Auto-cutter settings

Note

“Cut On” menu will be selected automatically when the auto-cutter is
installed; thus, the printer can be used without adjustment. However, some
printers may not have the “AutoCongure” function. In this case, select the
“After Print” menu of the menu setup mode, and the “Cut On” menu on the
“Function Select” menu. If the printer has the “AutoCongure” function, the
“AutoCongure” menu will be printed out in front of “Function Select” menu
when you print the “Current Setup”.

See the printer’s User’s Manual (CD-ROM) for details on “Print Menu Settings”.

Loading Media

(1) Press the printhead lever, and then open the head unit and sensor arm.

Printhead lever

(2) With scissors, cut the end of the media loaded in the media holder.

(3) Feed the end of the media through the cutter assembly until the end

extends 10 mm past the cutter cover.

(4) Close the head unit and sensor arm.

Approx. 10 mm

(5) The cutter will operate one time when the FEED key is pressed.

-8-

CA

UTION

z When a paper jam has occurred, or when the auto cutter has

malfunctioned, your supplier or your service representative. Never
attempt to repair the auto cutter yourself, it could result in a risk of
injury.

-9-

5. Cut position

The following diagram gives the distance from the media sensor and the
thermal printhead to the cutter blade.

Printhead position

Media cut position

Platen

Cutter blade

Note

The measurements shown here are approximate.

30.58 mm (1.2") 25.6 mm (1.01")

56.18 mm (2.21")

Sensor position

-10-

6. Cut settings

Note

Two-digit data method

Four-digit data method

ST
c10

E

The auto-cutter-related commands are described below. See the Command
Reference manual for more details.
The following commands set the cut position and number of operations.

Cut-position setup command STX fnnn

This command species the distance between the sensor and the media cut
position.

Media-cut command STX o

This command executes one media-cut operation.

Software-switch setup command STX Vn

z This command temporarily selects the on/o state of the auto cutter or

the peeler, which are normally set in memory.
Examples:
n = 1: The auto cutter is set in the on state
n = 0: The auto cutter is set in the o state

See the Command Reference manual for a detailed description of the
parameter n of the command.

Sheet-cutting interval command cnn (two-digit entry method)

:nnnn (four-digit entry method)

This command instructs the printer to cut the media after a specied number
of sheets have been printed.

Example: To set the sheet-cutting interval to 10 sheets

X L

(Other label format commands) (Other label format commands)

STX L

：0010

E

-11-

7. Auto cut-length detection

Note

Example:

If media with a cut length shorter than the minimum cut length of 25.4 mm
(1.0 in) is used, the cut media may remain in the cutter unit and cause paper
jams. To prevent this, when the printer detects a cut length shorter than the
minimum, it feeds the media without operating the cutter. Therefore, use a cut
length of 25.4 mm (1.0 in) or longer when setting the media cut length.

Cutter

Printhead

Cut prohibition

Minimum cut length:

25.4 mm (1.00")

Cut length Lc

Media is fed and not cut when its media cut length is 12.7 mm (0.5 in) or
less. However, if the total length of several labels (for example, two or more)
on one label sheet is more than 12.7 mm (0.5 in), the media can be cut in
intervals of multiple labels (for example, every two or more labels).

20 mm (0.78")

12.7 mm (0.5")

Cut

Lc > 25.4 mm (1.00")

Lc = 10 mm (0.39")

Lc Lc

-12-

8. User maintenance

If the platen of the printer becomes dirty, the cutter may perform defective
cutting even if the auto cutter does not malfunction. Therefore, clean the
platen regularly. (See the printer user’s manual)

Remove the platen

(1) Push the head open lever downwards to open the head unit and sensor

arm.

(2) Grasp the mounting device of the platen and lift it up as shown in the

gure.

(3) Remove the gear side of the platen, and remove the platen while pulling

the mounting device of the platen toward you.

(4) Remove dirt from the platen with a soft cloth or cotton swab containing

a small quantity of ethyl alcohol. (See the printer user’s manual)

-13-

9. Troubleshooting

OFF

OFFONOFF

ON

OFF

OFF

ON

OFF

ON

OFFONOFF

UTION

If an error is detected, an alarm will sound and an LED on the control panel will
display the nature of the error.

List of error displays

Error

Media Out
(media location cannot be
detected)

Auto Cutter Abnormality
(such as blade jamming)

Abnormal auto-cutter
temperature

Print

LED

CA

Contact your supplier or service representative, if the following conditions
are observed.
z The cutter does not cut the media well.
The blade of the cutter may be worn out or covered by a label glue.
z Above error condition is occurred.

Condition

LED

Error

LED

-14-

363 V

an Ness Way, Suite 404

T
T
Fax:
http://www

Otto-Hirsch-Brücken 17
70329 Stuttgar
Ger
T
Fax:
http://www

6-1-12, T
T
T
Fax:
http://www

orrance, CA 90501. USA
el: [phone]

[phone]

.citizen-systems.com

many United Kingdom

el: [phone] Tel: [phone]

[phone] Fax: [phone]

anashi-cho, Nishi-Tokyo-shi
okyo, 188-8511. Japan
el: [phone]

[phone]

Elizabeth House, 56-60 London Road

t Staines-Upon-Thames, TW18 4HF

.citizen-europe.com

.citizen-systems.co.jp

PXZ00093-10

PMC-1609