Cisco Systems WS-F6K-PFC3BXL, WS-F6K-PFC3B User Manual

Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Product number: WS-F6K-PFC3B=, WS-F6K-PFC3BXL=

This publication describes how to install the Catalyst 6500 Series Policy Feature Card 3B (PFC3B) or PFC3BXL on a Supervisor Engine 720.

Note To use the PFC3BXL, you must also upgrade the switch processor (SP) and route processor (RP)

memory on the Supervisor Engine 720 to 1 GB each using the included DRAM DIMMs. For information on upgrading the memory on the Supervisor Engine 720, refer to the Supervisor Engine 720 Switch Processor and Route Processor Memory Installation Note at this URL:

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat6000/cfgnotes/78_15538.htm

The Supervisor Engine 720 memory upgrade (MEM-MSFC2-1GB=) is an option when using the PFC3B.

Corporate Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Contents

This publication contains these sections:

• Safety Overview, page 2

• Parts List, page 3

• Required Tools, page 3

• Installation Guidelines, page 4

• Preparing the Supervisor Engine 720, page 5

• Removing the PFC3A from the Supervisor Engine 720, page 5

• Installing the PFC3B, page 7

• Applying the Label to the Supervisor Engine, page 12

• Troubleshooting, page 13

• Related Documentation, page 13

• Obtaining Documentation, page 13

• Documentation Feedback, page 14

• Obtaining Technical Assistance, page 14

• Obtaining Additional Publications and Information, page 16

Safety Overview

Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement.

Warning

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

Statement 1030

Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.

Statement 1071

Statement 1034

Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

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Parts List

Warning

Parts List

Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.

1029

This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.

Statement 1017

These parts are in the WS-F6K-PFC3B= or WS-F6K-PFC3BXL= kit:

• One Catalyst 6500 series PFC3B or PFC3BXL

• One packet of labels

• One disposable grounding wrist strap

• One bag of mounting screws

• Two 1-GB DRAM DIMMs (to be installed on the Supervisor Engine 720 switch processor and

route processor) — PFC3BXL only

Statement

Required Tools

Note In this section, the term "PFC3B" refers to the PFC3B and PFC3BXL unless otherwise noted.

These tools are required to perform the installation of the PFC3B:

• Antistatic mat or foam pad to support the removed Supervisor Engine 720

• 3/16-inch flat-blade screwdriver for the captive installation screws on the Supervisor Engine 720

• Number 1 Phillips screwdriver for the screws and cap nut that fasten the PFC3B to the

Supervisor Engine 720

• Your own ESD-prevention equipment or the disposable grounding wrist strap included with all

upgrade kits, field-replaceable units (FRUs), and spares

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Installation Guidelines

Follow these guidelines when installing a PFC3B or PFC3BXL on a Supervisor Engine 720:

• If you have redundant Supervisor Engine 720s, the hardware on both supervisor engines must be

identical. You cannot have a mix of PFC3A, PFC3B, or PFC3BXL in the same chassis. You must shut down the switch to install the PFC3B or PFC3BXL, even if you have redundant supervisor engines.

• If you have redundant Supervisor Engine 720s, you must install the PFC3B or PFC3BXL on each

Supervisor Engine 720.

• Observe the following cautions:

Caution Always use an ESD wrist strap when handling modules or coming into contact with internal

components.

Caution Use care not to damage the connectors on the supervisor engine. If you damage a connector,

you will have to return the supervisor engine to Cisco for repair.

Caution Ensure that the PFC3B or PFC3BXL is securely seated before you install and tighten the cap

nut and the securing screws. If you use the screws to seat the PFC3B or PFC3BXL, the card might warp.

Caution Yo u must install all screws. The screws provide grounding between the PFC3B or PFC3BXL

and the supervisor engine. Failure to install all screws will invalidate the safety approvals and can cause fire and electrical hazards.

Caution The hardware on both supervisor engines in a single chassis must be identical. If you have

redundant supervisor engines, you must install a PFC3B or PFC3BXL on each Supervisor Engine 720.

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Preparing the Supervisor Engine 720

Note In this section, the term "PFC3B" refers to the PFC3B and PFC3BXL unless otherwise noted.

To install the PFC3B on a Supervisor Engine 720, you must shut down the switch, remove the Supervisor Engine 720 from the chassis, and remove the PFC3A from the Supervisor Engine 720.

Caution Always use an ESD wrist strap when handling modules or coming into contact with internal components.

Before you remove a supervisor engine, you should first upload the current configuration to a server. This saves time when bringing the module back online. You can recover the configuration by downloading it from the server to the nonvolatile memory of the supervisor engine. For more information, refer to Chapter 26, “Working with Configuration Files,” in the Catalyst 6500 Series Software Configuration Guide.

To prepare the Supervisor Engine 720 for the PFC3B, follow these steps:

Preparing the Supervisor Engine 720

Step 1 Upload the current configuration to a server. On any modules running Cisco IOS software, save the

running configuration.

Step 2 Shut down the switch.

Step 3 Remove the Supervisor Engine 720 from the Catalyst 6500 series switch. (Refer to the Catalyst 6500

Series Switch Module Installation Guide for removal instructions.)

Step 4 Place the Supervisor Engine 720 on an antistatic mat or foam.

Removing the PFC3A from the Supervisor Engine 720

To remove the PFC3A from the Supervisor Engine 720, follow these steps:

Step 1 Remove the nine securing screws and two cap nuts. (See Figure 1.)

Note Set the removed screws and cap nuts aside. Use the supplied screws and cap nuts when securing the

PFC3B or PFC3BXL to the Supervisor Engine 720.

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Removing the PFC3A from the Supervisor Engine 720

Figure 1 Removing Securing Screws and Cap Nuts

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Caution Use care not to damage the connectors on the supervisor engine. If you damage a connector, you will

have to return the supervisor engine to Cisco for repair.

Step 2 Hold the right edge of the PFC3A with your right hand and the rear left corner with your left hand.

(See Figure 2.) Gently lift the PFC3A with both hands simultaneously and remove the PFC3A from the Supervisor Engine 720.

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Figure 2 Removing the PFC3A

Installing the PFC3B

Step 3 Place the PFC3A on an antistatic mat or antistatic foam pad.

Installing the PFC3B

Note In this section, the term "PFC3B" refers to the PFC3B and PFC3BXL unless otherwise noted.

To install the PFC3B on the Supervisor Engine 720, follow these steps:

Step 1 Remove the PFC3B from its antistatic bag.

Step 2 Insert the front edge of the PFC3B under the EMI gasket on the Supervisor Engine 720. (See Figure 3.)

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Installing the PFC3B

Figure 3 Inserting the PFC3B Under the EMI Gasket

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Caution Use care not to damage the connectors on the supervisor engine. If you damage a connector, you will

have to return the supervisor engine to Cisco for repair.

Step 3 Align the PFC3B with the male standoffs on the Supervisor Engine 720, and carefully seat the PFC3B

onto the Supervisor Engine 720. (See Figure 4.)

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Figure 4 Male Standoff Location on the Supervisor Engine 720

Male standoffs

Installing the PFC3B

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Caution Ensure that the PFC3B is securely seated before you install and tighten the cap nut and the securing

screws. If you use the screws to seat the PFC3B, the card might warp.

Caution Use care not to damage the connectors on the supervisor engine. If you damage a connector, you will

have to return the supervisor engine to Cisco for repair.

Step 4 Using your thumbs, apply pressure at the locations shown in Figure 5 to ensure that the PFC3B is

securely seated on the Supervisor Engine 720.

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Installing the PFC3B

Figure 5 Seating the PFC3B on the Supervisor Engine

Apply pressure here

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Caution You must install all screws. The screws provide grounding between the PFC3B and the supervisor

engine. Failure to install and tighten all screws will invalidate the safety approvals and can cause fire and electrical hazards.

Note Use the supplied screws and cap nuts to secure the PFC3B to the Supervisor Engine 720.

Step 5 Use a Phillips-head screwdriver to install the supplied screws and cap nuts that secure the PFC3B to the

Supervisor Engine 720. (See Figure 6.)

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Figure 6 Installing the Supplied Screws

Installing the PFC3B

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Note To use the PFC3BXL, you must also upgrade the switch processor (SP) and route processor (RP)

http://www.cisco.com/univercd/cc/td/doc/product/lan/cat6000/cfgnotes/78_15538.htm

The Supervisor Engine 720 memory upgrade (MEM-MSFC2-1GB=) is an option when using the PFC3B.

Step 6 If you installed a PFC3BXL, upgrade the SP and RP memory on the Supervisor Engine 720 if you have

not done so already.

Step 7 Install the Supervisor Engine 720 in the Catalyst 6500 series switch. (Refer to the Catalyst 6500 Series

Switch Module Installation Guide for installation instructions.)

Caution The hardware on both supervisor engines in a single chassis must be identical. If you have redundant

supervisor engines, you must install the PFC3B or PFC3BXL on each Supervisor Engine 720.

Step 8 If you are installing a PFC3B on a redundant Supervisor Engine 720, go to Step 3 in the “Preparing the

Supervisor Engine 720” section on page 5 and follow the procedure for removing the supervisor engine.

Step 9 Power up the switch.

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Applying the Label to the Supervisor Engine

Step 10 Depending on the software running on the switch, do one of the following steps to verify the installation:

• Cisco IOS software on the supervisor engine and the MSFC3

Verify that the switch is online. This indicates that the system acknowledges the new module and has brought it online.

• Catalyst supervisor engine software on the supervisor engine and Cisco IOS software on the MSFC3

Enter the show module command to verify that the system acknowledges the new module and has brought it online.

This example shows the output of the show module command:

Console> show module Mod Slot Ports Module-Type Model Sub Status

--- ---- ----- ------------------------- ------------------- --- -------1 1 48 10/100BaseTX Ethernet WS-X6248-RJ-45 no ok 5 5 2 1000BaseX Supervisor WS-SUP720-BASE yes ok 15 5 1 Multilayer Switch Feature WS-SUP720 no ok

...

Mod Sub-Type Sub-Model Sub-Serial Sub-Hw Sub-Sw

--- ----------------------- ------------------- ----------- ------ -----5 L3 Switching Engine III WS-F6K-PFC3BXL SAD073702HH 0.250

Console>

If the installation is not successful, see the “Troubleshooting” section on page 13 for troubleshooting information.

Applying the Label to the Supervisor Engine

The WS-F6K-PFC3B= and WS-F6K-PFC3BXL= kits include a packet of labels. Apply the “PFC3B” or “PFC3BXL” label to the upper-left corner of the Supervisor Engine 720 front panel. (See Figure 7.)

Figure 7 Applying the Label

Apply label here

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

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Troubleshooting

Table 1 describes the basic troubleshooting information.

Table 1 Troubleshooting

Problem Solution

The supervisor engine fails online diagnostics. Remove the supervisor engine from the chassis

The supervisor engine experiences a software-forced reset or boots to ROMMON.

The supervisor engine does not boot up (no power to supervisor engine, no console prompt, no STATUS LED).

If these solutions do not resolve the issue, see the “Obtaining Technical Assistance” section on page 14 for information on obtaining technical assistance.

Troubleshooting

and make sure that all securing screws and cap nuts are tight. See Figure 6 for screw locations.

Remove the supervisor engine from the chassis and reseat the SP and RP memory modules.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Documentation Feedback

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

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Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

Obtaining Technical Assistance

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

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Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit

Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

• The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as

ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Pack e t magazine is the Cisco Systems technical user magazine for maximizing Internet and

networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies

learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Obtaining Additional Publications and Information

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Catalyst 6500 Series PFC3B and PFC3BXL Installation Note

Obtaining Additional Publications and Information

This document is to be used in conjunction with the documents listed in the “Related Documentation” section.

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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

Printed in the USA on recycled paper containing 10% postconsumer waste.

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Cisco Systems WS-F6K-PFC3BXL, WS-F6K-PFC3B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety Overview

Parts List

Required Tools

Installation Guidelines

Preparing the Supervisor Engine 720

Removing the PFC3A from the Supervisor Engine 720

Installing the PFC3B

Applying the Label to the Supervisor Engine

Troubleshooting

Related Documentation

Obtaining Documentation

Documentation Feedback

Cisco.com

Ordering Documentation

Obtaining Technical Assistance

Cisco Technical Support Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information