Cisco WS-F6K-VPWR-GE, WS-F6K-VPWR, WS-F6K-GE48-AF, WS-F6K-FE48X2-AF, WS-F6K-48-AF Installation Notes
Page 1
Catalyst 6500 Series Power over Ethernet
Daughter Cards Field-Upgrade Installation Note
This publication describes how to install and remove the following Catalyst 6500 series Power over
Ethernet (PoE) daughter cards. The PoE daughter cards and a brief description are listed in Table 1.
Table 1 PoE Daughter Cards
PoE Daughter Card Description
WS-F6K-VPWR= Catalyst 6500 series prestandard PoE daughter
card for 10/100 Ethernet modules.
WS-F6K-VPWR-GE= Catalyst 6500 series prestandard PoE daughter
card for 10/100/1000 Ethernet modules.
WS-F6K-GE48-AF= Catalyst 6500 series IEEE 802.3af compliant PoE
daughter card for 10/100/1000 Ethernet modules.
WS-F6K-FE48X2-AF= Catalyst 6500 series IEEE 802.3af compliant PoE
daughter card.
WS-F6K-48-AF= Catalyst 6500 series IEEE 802.3af compliant PoE
daughter card for 10/100 and 10/100/1000
Ethernet modules.
Note The WS-F6K-VPWR and WS-F6K-VPWR-GE PoE daughter cards are not interchangeable between
Ethernet modules.
Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Copyright © 2000–2005 Cisco Systems, Inc. All rights reserved.
Page 2
Contents
Contents
This publication consists of these sections:
• Overview, page 3
• Safety Overview, page 4
• Removing the Ethernet Switching Module, page 10
• Removing and Installing the WS-F6K-VPWR Inline-Power Daughter Card, page 15
• Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card, page 19
• Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card, page 24
• Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card, page 29
• Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card, page 34
• Installing the Ethernet Switching Mo dule, page 39
• Configuring the Module, page 46
• Regulatory Standards Compliance, page 46
• Translated Safety Warnings, page 47
• Obtaining Documentation, page 56
• Documentation Feedback, page 57
• Cisco Product Security Overview, page 57
• Obtaining Technical Assistance, page 58
• Obtaining Additional Publications and Information, page 60
Note For translations of the warnings in this publication, see the “Translated Safety Warnings” section on
page 47.
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Page 3
Overview
Overview
The PoE daughter cards can be installed on sele ct 10/100 and 10/100/1000 Ethernet switching modules
in the field to upgrade the Ethernet switching modules to provide inline power for IP phones and other
devices. Table 2 lists the PoE daughter cards, the Ethernet modules they are supported on, and the port
power and port speed. Table 3 lists feature of the PoE daughter cards.
Table 2 PoE Daughter Card Support
Maximum
Power per Port
PoE Daughter Card Supported on Ethernet Module
WS-F6K-VPWR=
• WS-X6148-RJ-21
• WS-X6148-RJ-45
(Watts) Port Speed
7
7
10/100
10/100
• WS-X6348-RJ-45
WS-F6K-VPWR-GE=
WS-F6K-GE48-AF=
WS-F6K-FE48X2-AF=
WS-F6K-48-AF=
Table 3 PoE Daughter Card Features
• WS-X6148-GE-TX
• WS-X6548-GE-TX
• WS-X6148-GE-TX
• WS-X6548-GE-TX
• WS-X6148X2-RJ-45 15.4 10/100
• WS-X6148A-RJ-45
• WS-X6148-GE-TX
• WS-X6148A-GE-TX
• WS-X6548-GE-TX
7
7
7
15.4
15.4
15.4
15.4
15.4
15.4
Feature Description
Port inline power Provides inline power on all ports of the Ethernet
switching module.
Voltages and power
• Provides 48 VD C over Category 5, Category 5e,
or Category 6 UTP cable up to 328 feet
(100 meters).
10/100
10/100/1000
10/100/1000
10/100/1000
10/100/1000
10/100
10/100/1000
10/100/1000
10/100/1000
Phone discovery The Catalyst 6500 series switch automatically detects
Auxiliary VLAN via
IEEE 802.1Q
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• Provides 6.3 W per port (WS-F6K-VPWR and
WS-F6K-VPWR-GE).
• Provides up to 15 W port (WS-F6K-GE48-AF
and WS-F6K-48-AF).
the presence of an IP phone and supplies inline power .
The Catalyst 6500 series switch automatically
segments phones and data endpoints into separate
logical networks.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 4
Safety Overview
Warning
Only trained and qualified personnel should be allowed to install, replace, or service thisequipment.
Statement 1030
Safety Overview
Statement 1071—Warning Definition
Warning
Waarschuwing
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Varoitus
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt
raadplegen.
BEWAAR DEZE INSTRUCTIES
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.
SÄILYTÄ NÄ MÄ OHJEET
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Safety Overview
Attention
Warnung
Avvertenza
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr . Sie be finden sich in einer Situation, die zu V erletzungen führen
kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und
den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.
Advarsel
Aviso
CONSERVARE QUESTE ISTRUZIONI
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser , og kjenn e til standardprosedyrer for å forhindre u lykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne
enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 6
Safety Overview
¡Advertencia!
Varning!
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna
anordning.
SPARA DESSA ANVISNINGAR
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Safety Overview
Aviso
Advarsel
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 8
Safety Overview
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Safety Overview
Warning
Hazardous voltage or energy is present on the backplane when the system is operating. Use caution
when servicing.
Statement 1034
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 10
Removing the Ethernet Switching Module
Removing the Ethernet Switching Module
This section describes how to remove an Ethenet module from the switch chassis.
Required Tools
The following tools are required to perform the PoE daughter card removal and installation procedures:
• Number 2 Phillips screwdriver for the captive installation screws on the module on which the
daughter card is to be removed or installe d.
Note We recommend that you use a Number 2 Phillips magnetic tip.
• Magnetic-tip Number 1 Phillips screwdri ver for the scre ws and cap nuts that f asten the daughter card
to the Ethernet module.
• Antistatic mat or antistatic foam.
• Your own ESD-prevention equipment or the disposable grounding wrist strap included with all
upgrade kits, field-replaceable units (FRUs), and spares.
Removing the Ethernet Switching Module
Caution During this procedure, wear grounding wrist straps to avoid ESD damage to the card.
Warning
Warning
Warning
Warning
Before opening the unit, disconnect the telephone-network cables to avoid contact with
telephone-network voltages.
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
T o avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Use caution when connectingcables.
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only
through the use of a special tool, lock and key or other means of security.
Statement 1041
Statement 1021
Statement 1072
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Removing the Ethernet Switching Module
Caution To prevent ESD damage, handle switching module s by the carrier edges only.
To remove the Ethernet switching module from the chassis, perform these steps:
Step 1 Disconnect any network interface cables attached to the module.
Step 2 Verify that the captive installation screws on all of the ot her modules in the chassis are tight. This step
ensures that the slot opening space created by the removed module is maintained.
Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push
the modules toward the open slot, reducing the opening size and making it difficult to reinstall
the module.
Step 3 Loosen the two ca ptive installation screws on the mod ule to be removed.
Step 4 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the
following two sets of steps:
Horizontal slots
a. Place your thumbs on the left and right ejector levers and simultaneously rotate the leve rs outward
to unseat the module from the backplane connector. (See Figure 1.)
b. Grasp the front edge of the module and slide the module part of the way out of the slot. Place your
other hand under the module to support the weight of the module. Do not touch the modu le circuitry .
(See Figure 2.)
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Removing the Ethernet Switching Module
91047
screw
Figure 1 Opening the Ejector Levers (Horizontal Chassis Shown)
WS-X6K-SUP1
1
SUPERVISOR
WS-X6K-SUP1
2
SUPERVISOR
WS-X6624-FX
S
3
STATUS
24 PORT FXS A
NA
LOG STA
WS-X6624-FX
S
4
STATUS
24 PORT FXS A
NA
LOG STA
WS-X6624-FX
S
5
STATUS
24 PORT FXS A
NA
LOG STA
WS-X6348-RJ-45V
6
100%
DTE/
STATUS
SYSTEM
ACTIVE
PWR MGMT
DCE
RESET
I
CONSOLE
100%
DTE/
STATUS
SYSTEM
ACTIVE
PWR MGMT
DCE
RESET
I
CONSOLE
1
4
7
10
13
16
19
22
2
5
24-1
8
11
14
17
20
23
3
6
9
12
15
18
21
24
TION
1
4
7
10
13
16
19
22
2
5
24-1
8
11
14
17
20
23
3
6
9
12
15
18
21
24
TION
1
4
7
10
13
16
19
22
2
5
24-1
8
11
14
17
20
23
3
6
9
12
15
18
21
24
TION
1
2
12
48 PORT
1
2
3
4
5
6
7
10/100 BASE-T
8
9
10
11
12
o
Ejector lever
Switch Load
1%
1%
Switch Load
14
PCMCIA
PCMCIA
24
ETHERNET SWITCHI
13
14
15
16
17
18
MODULE
19
20
21
22
23
24
PORT 1
EJECT
EJECT
26
NG
25
26
27
28
29
30
31
32
33
34
PORT 2
LINK
LINK
PORT 1
PORT 2
LINK
LINK
36
38
48
35
36
37
38
39
40
41
42
43
44
45
46
47
48
o
INPUT
FAN
OUTPUT
OK
OK
FAI
L
INPUT
FAN
OUTPUT
OK
OK
FAI
L
Captive
installation
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Removing the Ethernet Switching Module
91046
Figure 2 Removing the Module from the Chassis (Horizontal Chassis Shown)
WS-X6K-SUP1
1
2
3
4
5
STATUS
SUPERVISOR
I
WS-X6K-SUP1
STATUS
SUPERVISOR
I
WS-X6624-FX
S
1
4
7
10
13
16
19
2
STATUS
5
8
11
14
17
20
3
6
9
12
15
18
21
24 PORT FXS A
NA
LOG STA
TION
WS-X6624-FX
S
1
4
7
10
13
16
19
2
STATUS
5
8
11
14
17
20
3
6
9
12
15
18
21
24 PORT FXS A
NA
LOG STA
TION
WS-X6624-FX
S
1
4
7
10
13
16
19
2
STATUS
5
8
11
14
17
20
3
6
9
12
15
18
21
24 PORT FXS A
NA
LOG STA
TION
Switch Load
100%
DTE/
SYSTEM
ACTIVE
PWR MGMT
DCE
RESET
CONSOLE
1%
100%
DTE/
SYSTEM
ACTIVE
PWR MGMT
DCE
RESET
CONSOLE
1%
22
24-1
23
24
22
24-1
23
24
22
24-1
23
24
Switch Load
PCMCIA
PCMCIA
PORT 1
EJECT
LINK
PORT 1
EJECT
LINK
6
WS-X6348-RJ-45V
1
2
12
14
48 PORT
1
2
3
4
5
6
7
10/100 BASE-T
8
9
10
11
12
24
26
36
38
ETHERNET SWITCHI
13
14
NG
15
16
17
18
MODULE
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
o
INPUT
FAN
OUTPUT
OK
OK
48
37
38
39
40
41
42
43
44
45
46
47
48
o
FAI
L
Vertical slots
a. Place your thumbs on the ejector levers located at the top and bottom of the module, and
simultaneously rotate the levers outward to unseat the module from the backplane connector.
b. Grasp the edges of the module, and slide the module straight out of the slot. Do not touch the modu le
circuitry.
Step 5 Place the module on an antistatic mat o r antist atic foam .
PORT 2
LINK
PORT 2
LINK
INPUT
FAN
OUTPUT
OK
OK
FAI
L
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Removing the Ethernet Switching Module
Step 6 You are now ready to remove or install your inline-power daughter card. Refer to Table 4 for a list of
inline-power daughter cards and the related removal and installation procedures.
Table 4 Inline-Power Daughter Card Removal and Installation Procedures
Inline-Power Daughter Card Removal and Installation Procedure Reference
WS-F6K-VPWR= Removing and Installing the WS-F6K-VPWR
WS-F6K-VPWR-GE= Removing and Installing the WS-F6K-VPWR-GE
WS-F6K-GE48-AF= Removing and Installing the WS-F6K-GE48-AF
WS-F6K-FE48X2-AF= Removing and Installing the WS-F6K-FE48X2-AF
WS-F6K-48-AF= Removing and Installing the WS-F6K-48-AF
Step 7 After removing or installing your inline-power daughter card, go to the “Installing the Ethernet
Switching Module” section on page 39.
Inline-Power Daughter Card, page 15
Inline-Power Daughter Card, page 19
Inline-Power Daughter Card, page 24
Inline-Power Daughter Card, page 29
Inline-Power Daughter Card, page 34
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Removing and Installing the WS-F6K-VPWR Inline-Power Daughter Card
9
Removing and Installing the WS-F6K-VPWR Inline-Power
Daughter Card
The WS-F6K-VPWR inline-power daughter card is supported only on the following Ethernet modules:
• WS-X6148-RJ-21
• WS-X6148-RJ-45
• WS-X6348-RJ-45
The WS-F6K-VPWR inline-power daughter card supports Cisco prestandard inline power; it does not
support IEEE 802.3af.
Removing the WS-F6K-VPWR Inline-Power Daughter Card
To remove the WS-F6K-VPWR inline-power daughter card from the module, perform these steps:
Step 1 Remove the six screws as shown in Figure 3.
Step 2
Figure 3 Removing the Mounting Screws (WS-F6K-VPWR)
Inline-power
module
1113
Grasp the inline-power daughter card at the edges and carefully lift up to disconnect the inline-power
daughter card from the Ethernet module connector s.
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Removing and Installing the WS-F6K-VPWR Inline-Power Daughter Card
Step 3 Carefully remove the inline-power daughter card from the module (see Figure 4) and set the inline-power
daughter card on an antistatic mat or antistatic foam.
Figure 4 Removing the Inline-Power Daughter Card (WS-F6K-VPWR)
Inline-power
module
Step 4
Baseboard
connectors
91112
If you are installing a replacement WS-F6K-VPWR inline-po wer daughter card, go to the “Install ing the
WS-F6K-VPWR Inline-Power Daughter Card” section on page 17. If you are installing the Ethernet
module into the chassis, go to the “Installing the Ethernet Switching Module” section on page 39.
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Removing and Installing the WS-F6K-VPWR Inline-Power Daughter Card
Installing the WS-F6K-VPWR Inline-Power Daughter Card
To install the WS-F6K-VPWR inline-power daughter card on the Ethernet baseboard, perform these
steps:
Step 1 Remove the inline-power daughter card from its protective packaging.
Step 2 Position the inline-power daughter card over the module standoffs as shown in Figure 5.
Figure 5 Positioning the Inline-Power Daughter Card over the Module (WS-F6K-VPWR)
Inline-power
module
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Baseboard
connectors
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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17
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Removing and Installing the WS-F6K-VPWR Inline-Power Daughter Card
Step 3 Carefully press down on the edges of the inline-power da ughter card to seat the daughter card connectors
to the module connectors.
Note Make sure that you firmly seat the inline-power daughter card connectors to the module
connectors.
Step 4 Install the six screws and carefully and evenly tighten the screws as shown in Figure 6.
Caution Do not overtighten the screws or you could damage the inline-power daughter card.
Figure 6 Installing the Mounting Screws (WS-F6K-VPWR)
Inline-power
module
18
Step 5
You are now ready to install the Ethernet module back into the chassis. Go to the “Installing the Ethernet
Switching Module” section on page 39.
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Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
97377
Screw
Removing and Installing the WS-F6K-VPWR-GE Inline-Power
Daughter Card
The WS-F6K-VPWR-GE inline-power daughter card can be installed only on the following Ethernet
modules:
• WS-X6148-GE-TX
• WS-X6548-GE-TX
The WS-F6K-VPWR inline-power daughter card supports Cisco prestandard inline power; it does not
support IEEE 802.3af.
Removing the WS-F6K-VPWR-GE Inline-Power Daughter Card
To remove the WS-F6K-VPWR-GE inline-power daughter card on the Ethernet module, perform these
steps:
Step 1 Loosen and remove the nine screws and the three nuts securing the inline-power daughter card to the
module. (See Figure 7.)
Figure 7 Removing the Inline-Power Daughter Card Mounting Screws and Nuts
(WS-F6K-VPWR-GE)
Nut
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Page 20
Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
97379
Step 2 Grasp the inline-power daughter card at the front edges and carefully lift up to disconnect the
inline-power daughter card from the Ethernet module front connector. (See Figure 8.)
Figure 8 Disconnecting the Inline-Power Daughter Card Front Connector (WS-F6K-VPWR-GE)
97378
Step 3
Grasp the inline-power daughter card near the back edges, as shown in Figure 9, and carefully lift up to
disconnect the inline-power daughter card connector from the Ethernet module rear connector.
Figure 9 Disconnecting the Inline-Power Daughter Card Rear Connector (WS-F6K-VPWR-GE)
Rear connector
location
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
20
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Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
97380
Step 4 Carefully remove the inline-power daughter card fr om the Ethernet module and set it on an antistatic mat
or antistatic foam.
Step 5 If you are installing a replacement WS-F6K-VPWR-GE inline-power daughter card, go to the “Installing
the WS-F6K-VPWR-GE Inline-Power Daughter Card” section on page 21 . If you are installing the
Ethernet module back into the chassis, go to the “Installing the Ethernet Switching Module” section on
page 39.
Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
To install the WS-F6K-VPWR-GE inline-power daughter card on the module, perform these steps:
Step 1 Position the inline-power daughter card over the module an d carefully align the three threaded studs on
the module with the corresponding holes in the inline-power daughter card. (See Figure 10.). This step
aligns the inline-power daughter card front and rear connectors with the module front and rear
connectors.
Figure 10 Positioning the Inline-Power Daughter Card Over the Module (WS-F6K-VPWR-GE)
Daughter card
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Page 22
Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
97381
97382
Step 2 Place your fingers on either side of the inline-power daughter card rear connector and press do wn to seat
the inline-power daughter card on the Ethernet module rear connector. (See Figure 11.)
Figure 11 Seating the Inline-Power Daughter Card Rear Connector (WS-F6K-VPWR-GE)
Step 3
Position your fingers along the stiffener on the front edge of the inline-power daughter card and press
down firmly to seat th e inline-power daughter card on the Ethernet module front connector. (See
Figure 12.)
Figure 12 Seating the Inline-Power Daughter Card Front Connector (WS-F6K-VPWR-GE)
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
22
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Removing and Installing the WS-F6K-VPWR-GE Inline-Power Daughter Card
97377
Step 4 Attach the inline-power daughter card to the Ethernet module with the nine screws and the three nuts.
(See Figure 13.)
Caution Do not overtighten the screws and the nuts because you might damage the inline-power daughter card.
Figure 13 Attaching the Inline-Power Daughter Card to the Module (WS-F6K-VPWR-GE)
Screw
Nut
Step 5
You are now ready to install the Ethernet module back into the chassis. Go to the “Installing the Ethernet
Switching Module” section on page 39.
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Page 24
Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
Screw
9
Removing and Installing the WS-F6K-GE48-AF Inline-Power
Daughter Card
The WS-F6K-GE48-AF inline-power daughter card can be installed only on the following Ethernet
modules:
• WS-X6148-GE-TX
• WS-X6548-GE-TX
Note The WS-F6K-GE48-AF inline-power daughter card supports both IEEE 802.3af and the Cisco
prestandard.
Removing the WS-F6K-GE48-AF Inline-Power Daughter Card
To remove the WS-F6K-GE48-AF inline-power daughter card on the Ethernet module, perform these
steps:
Step 1 Loosen and remove the 12 screws and the 3 nuts securing the inline-power daugh ter card to the Ethernet
module. (See Figure 14.)
Tip Three screws that secure the daughter card to the module pass through opening s in the daughter card heat
sinks. We recommend that you use a No. 1 Phillips screwdriver equipped with a magnetic tip to remove
the three screws.
Figure 14 Removing the Inline-Power Daughter Card Mounting Screws and Nuts
(WS-F6K-GE48-AF)
Nut
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
24
9696
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Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
9
Step 2 Grasp the inline-power daughter card at the front edges and carefully lift up to disconnect the
inline-power daughter card from the Ethernet module front connector. (See Figure 15.)
Figure 15 Disconnecting the Inline-Power Daughter Card Front Connector (WS-F6K-GE48-AF)
Step 3
9697
Grasp the inline-power daughter card near the back edges, as shown in Figure 16, and carefully lift up
to disconnect the inline-power daughter card connector from the Ethernet module rear connector.
Figure 16 Disconnecting the Inline-Power Daughter Card Rear Connector (WS-F6K-GE48-AF)
Rear connector
location
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
9
Step 4 Carefully remove the inline-power daughter card fr om the Ethernet module and set it on an antistatic mat
or antistatic foam.
Step 5 If you are installing a replacement WS-F6K-GE48-AF inline-power daughter card, go t o the “Installing
the WS-F6K-GE48-AF Inline-Power Daughter Card” section on page 26. If you are installing the
Ethernet module back into the chassis, go to the “Installing the Ethernet Switching Module” section on
page 39.
Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
To install the WS-F6K-GE48-AF inline-power daughter card on the Ethernet module, perform these
steps:
Step 1 Position the inline-power daughter card over the module and carefully align the three threaded studs on
the module with the corresponding holes in the inline-power daughter card. (See Figure 17.) This step
aligns the inline-power daughter card connectors with the module connectors.
Figure 17 Positioning the Inline-Power Daughter Card Over the Module (WS-F6K-GE48-AF)
Daughter card
9699
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
26
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Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
9
Step 2 Place your fingers on either side of the inline-power daughter card rear connector near the standoffs and
press down to seat the inline-power daughter card on the module rear connector. (See Figure 18.)
Figure 18 Seating the Inline-Power Daughter Card Rear Connector (WS-F6K-GE48-AF)
Step 3
9700
Position your fingers along the stiffener on the front edge of the inline-power daughter card and press
down firmly to seat the inline-power daughter card on the module front connector. (See Figure 19.)
Figure 19 Seating the Inline-Power Daughter Card Front Connector (WS-F6K-GE48-AF)
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 28
Removing and Installing the WS-F6K-GE48-AF Inline-Power Daughter Card
9
Step 4 Attach the inline-power daughter card to the module with the twelve screws and the three nuts. (See
Figure 20.)
Tip Three screws that secure the daughter card to the module pass through opening s in the daughter card heat
sinks. We recommend that you use a No. 1 Phillips screwdriver equipped with a magnetic tip to install
the three screws.
Caution Do not overtighten the screws and the nuts because you might damage the inline-power daughter card.
Figure 20 Securing the Inline-Power Daughter Card to the Module (WS-F6K-GE48-AF)
Screw
Nut
28
Step 5
You are now ready to install the Ethernet module back into the chassis. Go to the “Installing the Ethernet
Switching Module” section on page 39.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
1
Removing and Installing the WS-F6K-FE48X2-AF Inline-Power
Daughter Card
The WS-F6K-FE48X2-AF inline-power daughter card is supported only on the WS-X6148X2-RJ-45
Ethernet module.
Note The WS-F6K-FE48X2-AF inline-power daughter card supports both IEEE 802.3af and the Cisco
prestandard.
Removing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
To remove the WS-F6K-FE48X2-AF inline-power daughter card on the module, perform these steps:
Step 1 Loosen and remove the 10 screws and the 2 nuts securing the inline-power daughter card to the module.
(See Figure 21.)
Figure 21 Removing the Inline-Power Daughter Card Mounting Screws (WS-F6K-FE48X2-AF)
Screw
Nut
13432
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Page 30
Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
1
Step 2 Grasp the inline-power daughter card at the rear edge and carefully lift up to disconnect the inline-po wer
daughter card from the module rear connector. (See Figure 22.)
Figure 22 Disconnecting the Inline-Power Daughter Card Rear Connector (WS-F6K-FE48X2-AF)
Rear connector
location
Step 3
13433
Grasp the inline-power daughter card near the front edges, as shown in Figure 23, and carefully lift up
to disconnect the inline-power daughter card connecto r from the module front connector.
Figure 23 Disconnecting the Inline-Po w er D aught er Car d F r ont Connect or (WS-F6K-FE48X2-AF)
Front connector
location
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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13434
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Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
113435
Daughter card
Step 4 Carefully remove the inline-power daughter card from the modu le and set it on an antistatic mat or
antistatic foam.
Step 5 If you are installing a replacement WS-F6K-FE48X2-AF inline-power daughter card, go to the
“Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card” section on page 31. If you are
installing the Ethernet module back into the chassis, go to the “Installing the Ethernet Switching
Module” section on page 39.
Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
To ins tall the W S-F6K- FE48X2- AF inlin e-power daughter card on the module, perform these steps:
Step 1 Position the inline-power daughter card over the module and carefully align the two threaded studs on
the module with the corresponding holes in the inline-power daughter card. (See Figure 24.) This step
aligns the inline-power daughter card connectors with the module connectors.
Figure 24 Positioning the Inline-Power Daughter Card Over the Module (WS-F6K-FE48X2-AF)
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Page 32
Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
1
Step 2 Place your fingers on the stiffener bar and press down to seat the inline-power daughter card front
connector on the module. (See Figure 25.)
Figure 25 Seating the Inline-Power Daughter Card Front Connector (WS-F6K-FE48X2-AF)
Step 3
13436
Position your fingers over the inline-power daughter card rear connector and press down firmly to seat
the inline-power daughter card on the module rear connector. (See Figure 26.)
Figure 26 Seating the Inline-Power Daughter Card Rear Connector (WS-F6K-FE48X2-AF)
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
32
13437
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Removing and Installing the WS-F6K-FE48X2-AF Inline-Power Daughter Card
1
Step 4 Attach the inline-power daughter card to the module with the 10 screws and the 2 nuts. (See Figure 27.)
Caution Do not overtighten the screws and the nuts because you might damage the inline-power daughter card.
Figure 27 Securing the Inline-Power Daughter Card to the Module (WS-F6K-FE48X2-AF)
Screw
Nut
Step 5
13432
You are now ready to install the Ethernet module back into the chassis. Go to the “Installing the Ethernet
Switching Module” section on page 39.
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Page 34
Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card
1
Removing and Installing the WS-F6K-48-AF Inline-Power
Daughter Card
The WS-F6K-48-AF inline-power daughter card can be installed only on the following Ethernet
modules:
• WS-X6148-GE-TX
• WS-X6148A-GE-TX
• WS-X6148A-RJ-45
• WS-X6548-GE-TX
Note The WS-F6K-48-AF inline-power daughter card supports both IEEE 802.3af and the Cisco prestandard.
Removing the WS-F6K-48-AF Inline-Power Daughter Card
T o remo v e the WS-F6K-48-AF inl ine-po wer daughter card on the Ethernet module, perform these steps:
Step 1 Loosen and remove the 12 screws and the 3 nuts securing the inline-power daughter card to the module.
(See Figure 28.)
Figure 28 Removing the Inline-Power Daughter Card Mounting Screws and Nuts
(WS-F6K-48-AF)
Screw
Nut
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
34
40588
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Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card
1
Step 2 Grasp the inline-power daughter card at the front edges and carefully lift up to disconnect the
inline-power daughter card from the Ethernet module front connector. (See Figure 29.)
Figure 29 Disconnecting the Inline-Power Daughter Card Front Connector (WS-F6K-48-AF)
Step 3
40589
Grasp the inline-power daughter card near the back edges, as shown in Figure 30, and carefully lift up
to disconnect the inline-power daughter card connector from the Ethernet module rear connector.
Figure 30 Disconnecting the Inline-Power Daughter Card Rear Connector (WS-F6K-48-AF)
Rear connector
location
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 36
Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card
1
Daughter card
Step 4 Carefully remove the inline-power daughter card fr om the Ethernet module and set it on an antistatic mat
or antistatic foam.
Step 5 If you are installing a replacement WS-F6K-48-AF inline-power daughter card, go to the “Ins talling the
WS-F6K-48-AF Inline-Power Daughter Card” section on page 36. If you are installing the Ethernet
module back into the chassis, go to the “Installing the Ethernet Sw itching Mo dule” sect ion on pa ge 39.
Installing the WS-F6K-48-AF Inline-Power Daughter Card
To install the WS-F6K-48-AF inline-power daughter card on the Ethernet module, perform these steps:
Step 1 Position the inline-power daughter card over the module and carefully align the three threaded studs on
the module with the corresponding holes in the inline-power daughter card. (See Figure 31.) This step
aligns the inline-power daughter card connectors with the module connectors.
Figure 31 Positioning the Inline-Power Daughter Card Over the Module (WS-F6K-48-AF)
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
36
40591
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Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card
1
Step 2 Place your fingers on either side of the inline-power daughter card rear connector near the standoffs and
press down to seat the inline-power daughter card on the module rear connector. (See Figure 32.)
Figure 32 Seating the Inline-Power Daughter Card Rear Connector (WS-F6K-48-AF)
40592
Step 3 Position your fingers along the stiffener on the front edge of the inline-power daughter card and press
down firmly to seat the inline-power daughter card on the Ethernet module front connector. (See
Figure 33.)
Figure 33 Seating the Inline-Power Daughter Card Front Connector (WS-F6K-48-AF)
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 38
Removing and Installing the WS-F6K-48-AF Inline-Power Daughter Card
1
Step 4 Attach the inline-power daughter card to the module with the 12 screws and the 3 nuts. (See Figure 34.)
Caution Do not overtighten the screws and the nuts because you might damage the inline-power daughter card.
Figure 34 Securing the Inline-Power Daughter Card to the Module (WS-F6K-48-AF)
Screw
Nut
Step 5
40588
You are now ready to install the Ethernet module back into the chassis. Go to the “Installing the Ethernet
Switching Module” section on page 39.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 39
Installing the Ethernet Switching Module
Caution To prevent ESD damage, handle the modules by the carrier edges only.
Caution During this procedure, wear grounding wrist straps to avoid ESD damage to the card.
To reinstall the Ethernet switching module in the chassis, follow these steps:
Step 1 Verify that the captive installation screws are tightened on all modules installed in the switch chassis.
This action ensures that the EMI gaskets on all modules are fully compressed in order to maximize the
opening space for the removed module.
Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push
the adjacent modules toward the open slot, reducing the opening size and making it difficult to
install the removed module.
Installing the Ethernet Switching Module
Step 2 Fully open both ejector levers on the module being installed. (See Figure 35.)
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Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 40
Installing the Ethernet Switching Module
91048
Insert module
4
3
5
5
4
6
6
WS-X6148-RJ-45
Figure 35 Positioning the Module in a Horizontal Slot Chassis
between slot guides
1
WS-X6224
2
WS-X6148-RJ-45
STATUS
ACTIVE
24 PORT 100FX
1
2
3
4
5
6
7
8
9
10
EMI gasket
EMI gasket
WS-X6K-SUP2-2GE
1
STATUS
SYSTEM
CONSOLE
PWR MGMT
CONSOLE
RESET
PORT
MODE
CONSOLE
SUPERVISOR2
WS-X6K-SUP2-2GE
2
STATUS
SYSTEM
CONSOLE
PWR MGMT
RESET
CONSOLE
SUPERVISOR2
PCMCIA EJECT
CONSOLE
PORT
MODE
PCMCIA
3
4
FAN
STA
TUS
5
6
12
14
24
26
48 PORT
10/100 BASE-T
11
12
ETHERNET SWITCHI
13
14
15
16
17
18
MODULE
19
20
21
22
23
24
36
38
SELECT
NEXT
NG
25
26
27
28
29
30
31
32
33
34
35
36
37
38
o
INPUT
FAN
OUTPUT
OK
OK
FAI
L
Switch Load
100%
PORT 1
1%
Switch Load
100%
EJECT
1%
48
39
40
41
42
43
44
45
46
47
48
PORT 2
PORT 1
PORT 2
o
INPUT
FAN
OUTPUT
OK
OK
FAI
L
Ejector lever fully
extended
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
40
78-10826-08
Page 41
Installing the Ethernet Switching Module
Step 3 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the
following two sets of steps:
Horizontal slots
a. Position the module in the slot. (See Figure 35.) Make sure that you align the sides of the module
carrier with the slot guides on each side of the slot.
b. Carefull y slide the module into the slo t until the EMI gasket along the to p edge of the module makes
contact with the module in the slot above it and both ejector levers have closed to approximately
45 degrees with respect to the module faceplate. (See Figure 36.)
c. Using the thumb and forefinger of each hand, grasp the two ejector levers and press down to create
a small 0.040 inch (1 mm) gap between the module’s EMI gasket and the module above it. (See
Figure 36.)
Caution Do not press down too forcefully on the levers because they will bend and get damaged.
d. While pressing down, simultaneously close the left and right ejector levers to fully seat the module
in the backplane connector. The ejector levers are fully closed when they are flush with the module
faceplate. (See Figure 37.)
Note Failure to fully seat the module in the backplane connector can result in error messages.
e. Tighten the two captive installation screws on the module.
Note Make sure that the ejector levers are fully closed before tightening th e captive installation
screws.
f. Verify that the module STATUS LED is lit. Periodically check the STATUS LED. If the STATUS
LED changes from orange to green, the module has successfully completed the boot process and is
now online. If the STATUS LED remains orange or turns red, the module has not successfully
completed the boot process and may have encountered an error.
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Page 42
Installing the Ethernet Switching Module
4
3
5
5
4
6
6
WS-X6148-RJ-45
le
9
with module faceplate
Figure 36 Clearing the EMI Gasket in a Horizontal Slot Chassis
WS-X6K-SUP2-2GE
1
SUPERVISOR2
WS-X6K-SUP2-2GE
2
SUPERVISOR2
3
Press down
4
WS-X6348-RJ-45V
WS-X6224
FAN
STATUS
5
24 PORT 100FX
6
Switch Load
STATUS
SYSTEM
CONSOLE
PWR MGMT
CONSOLE
RESET
PORT
MODE
CONSOLE
STATUS
SYSTEM
CONSOLE
PWR MGMT
CONSOLE
RESET
PORT
MODE
CONSOLE
PCMCIA
EJECT
PCMCIA
EJECT
100%
PORT 1
1%
Switch Load
100%
PORT 1
1%
PORT 2
LINK
LINK
LINK
PORT 2
LINK
Press down
1
2
STATUS
ACTIVE
1
2
3
4
12
14
5
48 PORT
6
7
8
9
10/100 BASE-
10
11
12
T
13
14
15
16
24
26
ETHERNET SWIT
17
18
CHING
19
20
21
MODULE
22
23
24
25
26
27
1 mm
36
SELECT
NEXT
28
29
30
31
38
32
33
34
35
36
37
38
39
40
41
Gap between the modu
48
42
43
44
45
46
47
48
EMI gasket and the
module above it
1049
Figure 37 Closing the Ejector Levers in a Horizontal Slot Chassis
FAN
STATUS
WS-X6K-SUP2-2GE
1
STATUS
SYSTEM
CONSOLE
PWR MGMT
CONSOLE
RESET
PORT
MODE
SUPERVISOR2
WS-X6K-SUP2-2GE
2
SUPERVISOR2
CONSOLE
STATUS
SYSTEM
CONSOLE
PWR MGMT
CONSOLE
RESET
PORT
MODE
CONSOLE
PCMCIA
EJECT
PCMCIA
EJECT
3
4
1
WS-X6148
2
-RJ-45
5
1
2
3
4
6
12
14
48 PORT
5
6
7
8
9
10
10/100 BAS
11
12
E-T
13
14
ETHERNET S
15
16
17
18
19
20
21
22
23
24
Switch Load
100%
PORT 1
1%
Switch Load
100%
PORT 1
1%
24
26
WITCHING
MODULE
25
26
27
28
29
30
31
32
33
34
35
36
PORT 2
LINK
LINK
36
LINK
PORT 2
LINK
38
37
38
39
40
48
41
42
43
44
45
46
47
48
91050
Ejector levers flush
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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78-10826-08
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Installing the Ethernet Switching Module
Ejector lever fully
WS-X6148-RJ-45
4
3
6
Vertical slots
a. Position the module in the slot. (See Figure 38.) Make sure that you align the sides of the module
carrier with the slot guides on the top and bottom of the slot.
b. Carefully slide the module into the slot until the EMI gasket along the right edge of the module
makes contact with the module in the slot adjacent to it and both ejector levers have closed to
approximately 45 degrees with respect to the module faceplate. (See Figure 39.)
Figure 38 Positioning the Module in a Vertical Slot Chassis
extended
FAN
STATUS
SUPERVISOR2
WS-X6K-SUP2-
SUPERVISOR2
WS-X6K-SUP2-2GE
STATUS
2GE
STATUS
SYSTEM
SYSTEM
CONSOLE
CONSOLE
PWR MGMT
PWR MGMT
RESET
RESET
CONSOLE
CONSOLE
CONSOLE
CONSOLE
MODE
PORT
24 PORT 100FX
WS-X6224
WS-X6148-RJ-45
1
2
STATUS
1
2
ACTIVE
3
4
5
6
7
8
9
10
11
12
10/100 BASE-T
12
48 PORT
14
13
14
15
16
17
18
19
20
21
22
23
24
ETHERNET SWITCHING
24
MODULE
26
25
26
27
28
29
30
31
32
33
34
35
36
36
38
37
38
39
40
41
42
NEXT
SELECT
43
44
45
46
47
48
48
MODE
PORT
PCMCIA
PCMCIA
EJECT
EJECT
100%
100%
1%
1%
Switch Load
Switch Load
PORT 1
PORT 1
PORT 2
PORT 2
EMI
gasket
EMI
gasket
o
INPUT
o
FAN
OUTPUT
OK
OK
FAIL
Insert module
between slot guides
INPUT
FAN
OUTPUT
OK
OK
FAIL
91051
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Page 44
Installing the Ethernet Switching Module
Gap between the module
WS-X6148-RJ-45
P
P
Figure 39 Clearing the EMI Gasket in a Vertical Slot Chassis
FAN
STATUS
ress left
ress left
EMI gasket and the
module above it
1 mm
WS-X6148-RJ-45
1
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ETHERNET SWITCHING
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MODULE
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SUPERVISOR2
WS-X6K-SUP2
SUPERVISOR2
WS-X6K-SUP2-2GE
STATUS
-2
STAT
GE
SYSTEM
U
S
S
YS
TE
CO
M
N
C
SOLE
O
N
SO
PWR
L
P
E
W
MG
R
RESET
MG
M
T
RE
M
T
S
ET
CONSOLE
CONSOLE
CONSOLE
CONSOLE
MODE
PORT
MODE
PORT
PCMCIA
PCMCIA
EJECT
EJECT
100%
100%
1%
1%
Switch Load
Switch Load
PORT 1
PORT 1
PORT 2
PORT 2
o
INPUT
OK
o
FAN
OUTPUT
OK
FAIL
INPUT
FAN
OUTPUT
OK
OK
FAIL
91052
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Page 45
Installing the Ethernet Switching Module
91119
c. Using the thumb and forefinger of each hand, grasp the two ejector levers and exert a slight pressure
to the left, deflecting it approximately 0.040 inches (1 mm) creating a small gap between the
module’s EMI gasket and the module adjacent to it. (See Figure 39.)
Caution Do not exert too much pressure on the ejector levers because they will bend and get damaged.
d. While pressing down on the ejector levers, simultaneously close the levers to fully seat the module
in the backplane connector. The ejector levers are fully closed when they are flush with the module
faceplate. (See Figure 40.)
e. Tighten the two captive installation screws on the module.
Note Make sure that the ejector levers are fully closed before tightening th e captive installation
screws.
f. Verify that the module STATUS LED is lit. Periodically check the STATUS LED. If the STATUS
LED changes from orange to green, the module has successfully completed the boot process and is
now online. If the STATUS LED remains orange or turns red, the module has not successfully
completed the boot process and may have encountered an error.
Figure 40 Closing the Ejector Levers in a Vertical Slot Chassis
FAN
STATUS
WS-X6148-RJ-
45
1
2
1
2
3
4
5
6
7
8
9
10
11
12
10/100 BASE-T
48 PORT
12
14
13
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15
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17
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ETHERNET SW
MODULE
24
ITCHING
26
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36
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38
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48
SUPERVISOR2
SUPERVISO
WS-X6K-SU
WS-X6K-SUP2-2GE
R2
P2-2GE
STATUS
STATUS
SYSTEM
SYSTEM
CONSOLE
CONSOLE
PWR MGMT
PWR MGMT
RESET
RESET
CONSOLE
CONSOLE
CONSOLE
CONSOLE
MODE
PORT
MODE
PORT
PCMCIA
PCMCIA
EJECT
EJECT
100%
100%
1%
1%
Switch Load
Switch Loa
d
PORT 1
PORT 1
PORT 2
PORT 2
All ejector levers flush
with module faceplate
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Configuring the Module
Configuring the Module
Refer to the Catalyst 6500 S eries Swit ch Software Configuration Guide or Catalyst 6500 Series Switch
Cisco IOS Software Configuration Guide for information on configuring a Voice-over-IP (VoIP)
network.
Regulatory Standards Compliance
When installed in a system, the Catalyst 6500 series switch modules comply with the standards listed in
Table 5.
Table 5 Catalyst 6500 Series Switch Regulatory Compliance Specifications
Agency Approvals Specification
Compliance CE
Safety UL
6
EMC
1. CE = European Compliance.
2. UL = Underwriters Laboratory.
3. CSA = Canadian Standards Association.
4. EN = European Norm.
5. IEC = International Electrotechnical Commission.
6. EMC = electromagnetic compatibility.
7. FCC = Federal Communications Commission.
8. CFR = Code of Federal Regulations.
9. ICES = Interference-Causing Equipment Standard.
1
Marking
2
60950, CSA3-C22.2 No. 60950, EN4 60950, IEC5 60950,
AS/NZS 60950
FCC7 Part 15 (CFR8 47) Class A, ICES9-003 Class A, EN55022 Class A,
CISPR22 Class A, AS/NZS 3548 Class A, and VCCI Class A, EN 55024,
EN 50082-1, EN 61000-6-1, EN 300386, EN 61000-3-2, EN 61000-3-3
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
46
78-10826-08
Page 47
Translated Safety Warnings
This section repeats in multiple languages the basic warnings that appear in this publication.
Statement 1001—Work During Lightning Activity
Translated Safety Warnings
Warning
Waarschuwing
Varoitus
Attention
Warnung
Avvertenza
Advarsel
Aviso
¡Advertencia!
Varning!
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001
Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het systeem te werken of kabels aan
te sluiten of te ontkoppelen.
Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita ukkosilmalla.
Ne pas travailler sur le système ni brancher ou débrancher les câbles pendant un orage.
Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw. trennen Sie keine ab, wenn
es gewittert.
Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini.
Utfør aldri arbeid på systemet, eller koble kabler til eller fra systemet når det tordner eller lyner.
Não trabalhe no sistema ou ligue e desligue cabos durante períodos de mau tempo (trovoada).
No operar el sistema ni conectar o desconectar cables durante el transcurso de descargas
eléctricas en la atmósfera.
Vid åska skall du aldrig utföra arbete på systemet eller ansluta eller koppla loss kablar.
78-10826-08
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
47
Page 48
Translated Safety Warnings
Statement 1021—SELV Circuit
Warning
Waarschuwing
Varoitus
Attention
Warnung
To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to
telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain
TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when
connecting cables.
Statement 1021
Om elektrische schokken te vermijden, mogen veiligheidscircuits met extra lage spanning
(genaamd SELV = Safety Extra-Low Voltage) niet met telefoonnetwerkspanning (TNV) circuits
verbonden worden. LAN (Lokaal netwerk) poorten bevatten SELV circuits en WAN (Regionaal
netwerk) poorten bevatten TNV circuits. Sommige LAN en WAN poorten gebruiken allebei RJ-45
connectors. Ga voorzichtig te werk wanneer u kabels verbindt.
Jotta vältyt sähköiskulta, älä kytke pienjännitteisiä SELV-suojapiirejä puhelinverkkojännitettä
(TNV) käyttäviin virtapiireihin. LAN-portit sisältävät SELV-piirejä ja WAN-portit
puhelinverkkojännitettä käyttäviä piirejä. Osa sekä LAN- että WAN-porteista käyttää
RJ-45-liittimiä. Ole varovainen kytkiessäsi kaapeleita.
Pour éviter une électrocution, ne raccordez pas les circuits de sécurité basse tension (Safety
Extra-Low Voltage ou SELV) à des circuits de tension de réseau téléphonique (Telephone Network
Voltage ou TNV). Les ports du réseau local (LAN) c ontiennent des circuits SEL V et les ports du réseau
longue distance (WAN) sont munis de circuits TNV. Certains ports LAN et WAN utilisent des
connecteurs RJ-45. Raccordez les câbles en prenant toutes les précautions nécessaires.
Zur Vermeidung von Elektroschock die Sicherheits-Kleinspannungs-Stromkreise (SELV-Kreise)
nicht an Fernsprechnetzspannungs-Stromkreise (TNV-Kreise) anschließen. LAN-Ports enthalten
SELV-Kreise, und WAN-Ports enthalten TNV-Kreise. Einige LAN- und WAN-Ports verwenden auch
RJ-45-Steckverbinder. Vorsicht beim Anschließen von Kabeln.
48
Avvertenza
Per evitare scosse elettriche, non collegare circuiti di sicurezza a tensione molto bassa (SELV) ai
circuiti a tensione di rete telefonica (TNV). Le porte LAN contengono circuiti SELV e le porte WAN
contengono circuiti TNV. Alcune porte LAN e WAN fanno uso di connettori RJ-45. Fare attenzione
quando si collegano cavi.
Advarsel
Unngå å koble lavspenningskretser (SELV) til kretser for telenettspenning (TNV), slik at du unngår
elektrisk støt. LAN-utganger inneholder SEL V-kretser og W AN-utganger inneholder TNV -kretser . Det
finnes både LAN-utganger og WAN-utganger som bruker RJ-45-kontakter. Vær forsiktig når du
kobler kabler.
Aviso
Para evitar choques eléctricos, não conecte os circuitos de segurança de baixa tensão (SELV) aos
circuitos de tensão de rede telefónica (TNV). As portas LAN contêm circuitos SELV e as portas WAN
contêm circuitos TNV. Algumas portas LAN e WAN usam conectores RJ-45. Tenha o devido cuidado
ao conectar os cabos.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Translated Safety Warnings
¡Advertencia!
Varning!
Para evitar la sacudida eléctrica, no conectar circuitos de seguridad de voltaje muy bajo (safety
extra-low voltage = SELV) con circuitos de voltaje de red telefónica (telephone network voltage =
TNV). Los puertos de redes de área local (local area network = LAN) contienen circuitos SELV, y los
puertos de redes de área extendida (wide area network = WAN) contienen circuitos TNV. En algunos
casos, tanto los puertos LAN como los WAN usan conectores RJ-45. Proceda con precaución al
conectar los cables.
För att undvika elektriska stötar, koppla inte säkerhetskretsar med extra låg spänning
(SELV-kretsar) till kretsar med telefonnätspänning (TNV-kretsar). LAN-portar innehåller
SELV-kretsar och WAN-portar innehåller TNV-kretsar. Vissa LAN- och WAN-portar är försedda med
RJ-45-kontakter. Iaktta försiktighet vid anslutning av kablar.
Statement 1030—Equipment Installation
Warning
Waarschuwing
Varoitus
Attention
78-10826-08
Only trained and qualified personnel should be allowed to install, replace, or service
this equipment.
Deze apparatuur mag alleen worden geïnstalleerd, vervangen of hersteld door bevoegd
geschoold personeel.
Tämän laitteen saa asentaa, vaihtaa tai huoltaa ainoastaan koulutettu ja laitteen
tunteva henkilökunta.
Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces
équipements à des personnels qualifiés et expérimentés.
Statement 1030
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Page 50
Translated Safety Warnings
Warnung
Avvertenza
Advarsel
Aviso
¡Advertencia!
Varning!
Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem
Personal gestattet werden.
Questo apparato può essere installato, sostituito o mantenuto unicamente da un personale
competente.
Bare opplært og kvalifisert personell skal foreta installasjoner, utskiftninger eller service på
dette utstyret.
Apenas pessoal treinado e qualificado deve ser autorizado a instalar, substituir ou fazer a revisão
deste equipamento.
Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo.
Endast utbildad och kvalificerad personal bör få tillåtelse att installera, byta ut eller reparera
denna utrustning.
50
Aviso
Somente uma equipe treinada e qualificada tem permissão para instalar, substituir ou dar
manutenção a este equipamento.
Advarsel
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
Kun uddannede personer må installere, udskifte komponenter i eller servicere dette udstyr.
78-10826-08
Page 51
Statement 1034—Backplane Voltage
Translated Safety Warnings
Warning
Waarschuwing
Varoitus
Attention
Warnung
Avvertenza
Advarsel
Aviso
¡Advertencia!
Hazardous voltage or energy is present on the backplane when the system is operating. Use caution
when servicing.
Statement 1034
Er is gevaarlijke spanning of energie aanwezig op de achterplaat wanneer het systeem bediend
wordt. Wees voorzichtig bij het onderhoud.
Kun laite on toiminnassa, taustalevyyn muodostuu vaarallista jännitettä. Ole varovainen
huoltaessasi laitetta.
Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier.
Prendre des précautions lors de la maintenance.
Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder
Energien auf. Vorsicht bei der Wartung.
Quando il sistema è in funzione, il pannello posteriore è sotto tensione pericolosa. Prestare
attenzione quando si lavora sul sistema.
Farlig spenning er til stede på bakpanelet når systemet kjøres. Utvis forsiktighet under service.
Há presença de voltagem perigosa ou de energia na placa traseira quando o sistema está em
operação. Tenha cuidado ao fazer a manutenção.
Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado
cuando lo revise.
Varning!
78-10826-08
Farlig spänning föreligger på bakplattan när systemet körs. Var försiktig vid service.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
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Translated Safety Warnings
Aviso
Advarsel
O sistema em funcionamento emite tensão ou energia elétrica perigosa no painel traseiro. Seja
cauteloso ao fazer a manutenção.
Der er farlig spænding og energi på bagpladen når systemet er i brug. Vær forsigtig under
servicering.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
52
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Statement 1041—Disconnecting Telephone-Network Cables
Translated Safety Warnings
Warning
Waarschuwing
Varoitus
Attention
Warnung
Avvertenza
Advarsel
Aviso
Before opening the unit, disconnect the telephone-network cables to avoid contact with
telephone-network voltages.
Statement 1041
Voordat u de eenheid opent, dient u de verbinding met het telefoonnetwerk te verbreken door de
kabels te ontkoppelen om zo contact met telefoonnetwerk-spanning te vermijden.
Vältä joutumista kosketuksiin puhelinverkkojännitteiden kanssa irrottamalla puhelinverkoston
kaapelit ennen yksikön aukaisemista.
Pour éviter tout risque de choc électrique (tensions présentes dans l'unité), débranchez les câbles
du réseau téléphonique AVANT d'ouvrir l'unité.
Bevor Sie das Gerät öffnen, ziehen Sie die Telefonnetzkabel aus der Verbindung, um Kontakt mit
Telefonnetzspannungen zu vermeiden.
Prima di aprire l'unità, scollegare i cavi della rete telefonica per evitare di entrare in contatto con
la tensione di rete.
Før enheten åpnes, skal kablene for telenettet kobles fra for å unngå å komme i kontakt med
spenningen i telenettet.
Antes de abrir a unidade, desligue os cabos da rede telefónica para evitar c ontacto com a tensão da
respectiva rede.
¡Advertencia!
Varning!
Antes de abrir la unidad, desconectar el cableado dirigido a la red telefónica para evitar contacto
con voltajes de la propia red.
Koppla loss ledningarna till telefonnätet innan du öppnar enheten så att kontakten med
telefonnätsspänningen bryts.
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Translated Safety Warnings
Statement 1072—Shock Hazard from Interconnections
Warning
Waarschuwing
Varoitus
Attention
Voltages that present a shock hazard may exist on Power over Ethernet (PoE) circuits if
interconnections are made using uninsulated exposed metal contacts, conductors, or terminals.
Avoid using such interconnection methods, unless the exposed metal parts are located within a
restricted access location and users and service people who are authorized within the restricted
access location are made aware of the hazard. A restricted access area can be accessed only
through the use of a special tool, lock and key or other means of security.
Statement 1072
Voltages kunnen elektrische schokken veroorzaken in PoE (Power over Ethernet)-circuits als er
verbindingen worden gemaakt met blootliggende metalen contactpunten, geleiders of
aansluitingspunten die niet zijn geïsoleerd. Gebruik dit type verbinding niet tenzij de blootliggende
metalen onderdelen zich bevinden op een locatie met beperkte toegang en de gebruikers en
onderhoudstechnici die toegang tot deze locatie hebben, op het gevaar worden gewezen. De locatie
met beperkte toegang kan alleen worden geopend met speciaal gereedschap, slot en sleutel of een
andere beveiligingsmethode.
Sisäisissä Ethernet (PoE) -virtapiireissä voi olla sähköiskun vaaran aiheuttavia jännitteitä, jos
kytkentöihin käytetään eristämättömiä paljaita metalliliittimiä tai -johtimia. Vältä tällaisia
kytkentöjä, elleivät paljaat metalliosat ole rajatussa paikassa. Ilmoita valtuutetuille käyttäjille ja
huoltohenkilöille vaarasta. Rajattuun alueeseen pääsee käsiksi ainoastaan erityistyökalua, lukkoa
ja avainta tai muuta turvallista menetelmää käyttämällä.
Les tensions existant sur les alimentations utilisant la technologie PoE (Power over Ethernet)
peuvent constituer un risque d'électrocution si les interconnexions sont effectuées en utilisant des
terminaux, conducteurs ou contacts métalliques exposés non isolés. Évitez d'utiliser de telles
méthodes d'interconnexion à moins que les pièces métalliques exposées ne se trouvent dans un
emplacement d'accès restreint et que les utilisateurs et le s responsables du se rvice au torisés dan s
cet emplacement d'accès restreint ne soient conscients du danger. Une zone d'accès restreint peut
être accédée uniquement à l'aide d'une clé, d'un outil et d'un verrou spé cial, ou d'autres moyens de
sécurité.
Warnung
Bei Power-over-Ethernet-(PoE-)Schaltkreisen besteht u.U. Stromschlaggefahr, wenn Verbindungen
unter Verwendung nicht isolierter, freiliegender Metallkontakte, Leiter oder Anschlussklemmen
hergestellt werden. Vermeiden Sie das Herstellen solcher Verbindungen, es sei denn, die
freiliegenden Metallteile befinden sich an Orten mit beschränktem Zugang, und Personen, die
Zugang dazu haben, sind ausdrücklich über diese Gefahr informiert worden. Ein Ort mit
beschränktem Zugang ist nur mit Hilfe eines speziellen Werkzeugs, Schloss und Schlüssels oder
anderen Sicherheitseinrichtungen zugänglich.
Avvertenza
Nei circuiti con alimentazione via Ethernet (PoE) possono verificarsi pericoli di scosse elettriche se
si creano connessioni con contatti metallici, conduttori o terminali scoperti. Evitare di utilizzare i
metodi di connessione sopraelencati a meno che le parti metalliche esposte non si trovino in una
zona riservata e gli utenti e il personale di assistenza, che sono autorizzati ad accedere nella
suddetta zona, siano stati messi al corrente del pericolo. È possibile accedere alla zona riservata
solamente utilizzando gli appositi elementi di sicurezza.
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
54
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Translated Safety Warnings
Advarsel
Aviso
¡Advertencia!
Varning!
I strømkretser med PoE (Power over Ethernet) kan det være spenninger som kan utgjøre støtfare hvis
det blir foretatt sammenkoblinger med uisolerte, eksponerte kontakter, ledere eller terminaler av
metall. Unngå å bruke slike sammenkoblingsmetoder med mindre de eksponerte metalldelene er i
et område med begrenset tilgang, og brukere og servicepersonell som har t ilgang til det begrensed e
området, blir gjort oppmerksom på faren. Et område med begrenset tilgang kan bare åpnes ved hjelp
av spesialverktøy, nøkkel eller andre sikkerhetstiltak.
Pode haver voltagens que representam perigo de choque em circu itos PoE (Po w er over Et hernet) se
as interconexões forem feitas utilizando-se terminais, condutores ou contatos de metal exposto e
sem isolamento. Evite utilizar tais métodos de interconexão a não ser que as partes de metal
expostas estejam em um local de acesso restrito e os usuários e o pessoal de serviço com acesso
autorizado a este local restrito estejam cientes do perigo. Uma área de acesso restrito só pode ser
acessada com o uso de uma ferramenta, fechadura e chave especial ou de outros meios de
segurança.
Puede haber voltajes con riesgo de shock en circuitos de alimentación sobre el cableado Ethernet
(PoE), si para las interconexiones se utilizan contactos, conductores o terminales metálicos
descubiertos. Evite tales métodos de interconexión, a menos que las partes m etálica s descubie r tas
se encuentren en un lugar de acceso restringido y tanto los usuarios como el personal de servicios
en dicho lugar sean conscientes de la existencia de tal riesgo. Sólo se puede tener acceso a una
zona de acceso restringido mediante el uso de una herramienta especial, un candado y una llave u
otros medios de seguridad.
Det kan finnas spänningar på PoE-kretsarna (Power over Ethernet) som utgör risk för stötar om
sammankopplingarna görs med ej isolerade, exponerade kontakter, ledare och/eller terminaler av
metall. Undvik att använda sådana sammankopplingsmetoder, såvida inte de exponerade
metalldelarna finns i en plats med begränsad åtkomst. Användare och servicepersonal som tillåts
inom platsen med begränsad åtkomst måste vara medvetna om risken. Ett begränsat område kan
bara nås med ett speciellt verktyg eller lås, en speciell nyckel eller någon annan säkerhetsmetod.
78-10826-08
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Page 56
Obtaining Documentation
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation DVD
Cisco documentation and additional literature are available in a Documentation DVD package, which
may have shipped with your product. The Documentation DVD is updated regularly and may be more
current than printed documentation. The Documentation DVD package is available as a single unit.
Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product
number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.
Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
Cisco Marketplace:
http://www.cisco.com/go/marketplace/
Catalyst 6500 Series Power over Ethernet Daughter Cards Field-Upgrade Installation Note
56
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Page 57
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documen tation in th ese ways:
• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/
• Nonregistered Cisco.com users can order documentation through a local account repre sentative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 1 800 553-NETS (6387).
Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Documentation Feedback
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
• Report security vulnerabilities in Cisco products.
• Obtain assistance with security incidents that involve Cisco products.
• Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product
Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
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Obtaining Technical Assistance
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure pro ducts. W e test our products internally before we release them,
and we strive to correct all vulnerabilities quickly. If you think that you might have identified a
vulnerability in a Cisco product, c ontact PSIRT:
• Emergencies —security-alert@cisco.com
• Nonemergencies—psirt@cisco.com
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive
information that you send to Cisco. PSIRT can work from encrypted information that is compatible with
PGP versions 2.x through 8.x.
Never use a re voked or an expired encryption key. The correct public key to use in your correspondence
with PSIRT is the one that has the most recent creation date in this public key server list:
http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco
Te chnical Supp ort provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support W ebsit e on Cisco.com features e xtensi v e online support resou rces. In addition, Cisco Technical
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service
contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online document s and tools for tr oubleshoot ing and
resolving technical issues with Cisco products and technologies. The website is a v ailable 24 hours a day,
365 days a year, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.
If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/reg ister.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting
a web or phone request for service. You can access the CPI tool from the Cisco Technical Support
Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product
Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product
Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID
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or model name; by tree view; or for certain products, by copying and pasting show command output.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your netw ork is minimally impaired o r for wh ich you require
product information.) After you describe your situation, the TAC Service Request Tool provides
recommended solutions. If your issue is not resolved using the recommended resources, your service
request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help ke ep your b usi ness
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
Obtaining Technical Assistance
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your
business operation are negatively affected by inadequate performance of Cisco product s. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal busi ness hours to restore service
to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.
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Obtaining Additional Publications and Information
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solu tio ns is available from various online
and printed sources.
• Cisco Marketplace provides a v ariety of Cisco boo ks, reference guides, and logo merchandise. Visit
Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
• Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:
http://www.ciscopress.com
• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and
networking investments. Each quarter, Packet delivers coverage of the latest industry trends,
technology breakthroughs, and Cis co products an d solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies, certification and training
information, and links to scores of in-depth online resources. You can access Packet magazine at
this URL:
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their business, and expand
services. The publication identifies the challenges facing these companies and the technologies to
help solve them, using real-world case studies and business strategies to help readers make sound
technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Intern et Protocol Jo urnal at thi s URL:
http://www.cisco.com/ipj
• World-class networking training is available from Cisco. You can view current offerings at
this URL:
http://www.cisco.com/en/US/learning/index.html
CCSP, CCVP, the Cisco Square B ridg e logo , F ollow Me Br owsi ng, and StackWise are trademar ks of Cisco Systems, Inc.; Changing the Way We
Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst,
CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Pres s, Cisco Syst ems, Cisco
Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast,
EtherSwitch, Fast Step, FormShare, GigaDriv e, Gig aStack, Ho meLin k, Int ernet Qu otie nt, IOS, I P/T V, iQ Expe rtise, t he iQ lo go, iQ Net Readiness
Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing,
Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet
Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respectiv e owners . Th e us e of th e wo rd partner does not imply
a partnership relationship between Cisco and any other company. (0502R)
© 2000–2005 Cisco Systems, Inc. All rights reserved.
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