Cisco WAP4410N User Manual

ADMINISTRATION
GUIDE
Cisco Small Business
WAP4410N Wireless-N Access Point with Power Over Ethernet
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0903R)
© 2009 Cisco Systems, Inc. All rights reserved. OL-19774-01
Contents
About This Document vi
Audience vi
Organization vi
Finding Information in PDF Files vii
Finding Text in a PDF vii
Finding Text in Multiple PDF Files viii
Chapter 1: Introduction 1
Chapter 2: Planning Your Wireless Network 3
Network Topology 3
Roaming 3
Network Layout 4
Example of a Simple Wireless Network 4
Chapter 3: Getting to Know the Wireless-N Access Point 6
Front Panel 6
Back Panel 7
Antennas and Positions 8
Chapter 4: Connecting the WAP4410N Access Point 9
Placement Options 9
Desktop Option 9
Wall-Mount Option 9
Stand Option 10
Connecting the WAP4410N Access Point to the Network 11
Using a PoE Switch to Connect the WAP4410N Access Point to the Network 12
Using a Standard Switch to Connect the WAP4410N Access Point to the Network 13
WAP4410N Wireless-N Access Point with Power Over Internet iii
Contents
Chapter 5: Setting Up the WAP4410N Wireless-N Access Point 14
Launching the Web-Based Configuration Utility 14
Navigating the Utility 15
Setup 15
Wireless 15
AP Mode 16
Administration 16
Status 16
Chapter 6: Configuring the WAP4410N Wireless-N Access Point 18
Setting Up Your Access Point 18
Configuring Basic Setup Settings 19
Configuring Time Settings 22
Configuring Advanced Settings 23
Wireless 24
Configuring Basic Settings 25
Configuring Security 27
Configuring Connection Control 39
Configuring Wi-Fi Protected Setup 43
Configuring VLAN & QoS 44
Configuring Advanced Settings 46
Configuring the AP Mode 49
Administration 51
Configuring Administration Settings 52
Configuring Administration Log 54
Diagnosing Access Point Problems 56
Restoring Factory Default Settings 57
Upgrading the Firmware 58
Rebooting the Access Point 59
Managing the Access Point’s Configuration 60
WAP4410N Wireless-N Access Point with Power Over Internet iv
Configuring Status Settings 61
Checking Local Network Status 61
Checking the Wireless Status 63
Checking System Performance 64
Contents
Appendix A: Troubleshooting and Help 66
Frequently Asked Questions 66
Windows Help 72
TCP/IP 72
Shared Resources 73
Network Neighborhood/My Network Places 73
Appendix B: Wireless Security 74
Security Precautions 74
Protecting Your Network 75
Appendix C: Upgrading Firmware 77
Appendix D: Specifications 79
Appendix E: Where to Go From Here 82
Product Resources 82
Related Documentation 83
WAP4410N Wireless-N Access Point with Power Over Internet v

About This Document

This guide describes the concepts and tasks necessary to install, configure, and manage the WAP4410N Access Point.

Audience

The audience for this document includes wireless network users, administrators, and managers.

Organization

Preface
This table describes the contents of each chapter in this document.
Chapter Title Description
Chapter 1 Introduction Introduces the access point and its
capabilities.
Chapter 2 Planning Your Wireless
Network
Chapter 3 Getting to Know the
Wireless-N Access Point
Chapter 4 Connecting the
WAP4410N Access Point
Chapter 5 Setting Up the
WAP4410N Wireless-N Access Point
Chapter 6 Configuring the
WAP4410N Wireless-N Access Point
Describes how to connect the access point to the network.
Describes the physical features of the access point.
Explains how to place and connect the access point.
Explains how to use the web-based utility to configure the basic settings of the access point through your web browser.
Describes how to configure and manage your WAP4410 access point.
WAP4410N Wireless-N Access Point with Power Over Internet vi
Chapter Title Description
Preface
Appendix A Troubleshooting and
Help
Appendix B Wireless Security Discusses security considerations
Appendix C Upgrading Firmware Provides instructions to upgrade the
Appendix D Specifications Lists the formal specifications of the
Appendix E Where to Go From Here Provides links to related sources of

Finding Information in PDF Files

The WAP4410N Access Point documents are published as PDF files. The PDF Find/Search tool within Adobe® Reader® lets you find information quickly and easily online. You can perform the following tasks:
Provides solutions to problems that may occur during the installation and operation of the access point.
when using a wireless network.
access point’s firmware.
access point.
information.
Search an individual PDF file.
Search multiple PDF files at once (for example, all PDFs in a specific folder
or disk drive).
Perform advanced searches.
Finding Text in a PDF
Follow this procedure to find text in a PDF file.
STEP 1 Enter your search terms in the Find text box on the toolbar.
NOTE By default, the Find tool is available at the right end of the Acrobat toolbar. If the Find
tool does not appear, choose Edit > Find.
WAP4410N Wireless-N Access Point with Power Over Internet vii
STEP 2 Optionally, click the arrow next to the Find text box to refine your search by
choosing special options such as Whole Words Only.
STEP 3 Press Enter.
STEP 4 Acrobat displays the first instance of the search term.
STEP 5 Press Enter again to continue to more instances of the term.
Finding Text in Multiple PDF Files
The
Preface
Search
on your PC or local network. The PDF files do not need to be open.
STEP 1 Start Acrobat Professional or Adobe Reader.
window lets you search for terms in multiple PDF files that are stored
STEP 2 Choose Edit > Search, or click the arrow next to the
Open Full Acrobat Search.
Find
box and then choose
WAP4410N Wireless-N Access Point with Power Over Internet viii
Preface
STEP 3 In the
a. Enter the text that you want to find.
b. Choose All PDF Documents in.
From the drop-down box, choose Browse for Location. Then choose the location on your computer or local network, and click OK.
c. If you want to specify additional search criteria, click Use Advanced Search
Options, and choose the options you want.
d. Click Search.
Search
window, complete the following steps:
STEP 4 When the Results appear, click + to open a folder, and then click any link to open
the file where the search terms appear.
For more information about the Find and Search functions, see the Adobe Acrobat online help.
WAP4410N Wireless-N Access Point with Power Over Internet ix

Introduction

Thank you for choosing the Cisco WAP4410N Wireless-N Access Point with Power over Ethernet.
This access point allows you to network wirelessly better than ever. An access point allows for greater range and mobility within your wireless network while also allowing you to connect the wireless network to a wired environment.
The Wi-Fi Protected Setup (WPS) feature is also supported to help you simplify the setting up and configure security on a wireless network.
The Cisco WAP4410N Wireless-N Access Point with Power over Ethernet even offers the convenience of Power over Ethernet (PoE) capability (in addition to regular 12VDC power adaptor), so it can receive data and power over a single Ethernet network cable.
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The WAP4410N Access Point supports the 802.11n Draft 2.0 Specification by IEEE. It also support 802.11g and 802.11b clients in a mixed environment. This access point can support 802.11n connections, which are much faster than the earlier 802.11b/g technologies. In addition, this access point provides longer coverage by using multiple antennas to transmit and receive data streams in different directions.
Networks are useful tools for sharing computer resources. You can access one printer from different computers and access data located on another computer's hard drive. Networks are even used for playing multiplayer video games. So, networks are not only useful in homes and offices, they can also be fun.
Computers on a wired network create a LAN, or Local Area Network. They are connected with Ethernet cables, which is why the network is called “wired.”
Computers equipped with wireless client cards or adapters can communicate without cumbersome cables. By sharing the same wireless settings within their transmission radius, they form a wireless network.
This is sometimes called a WLAN, or Wireless Local Area Network. The access point bridges wireless networks of 802.11n, 802.11g and 802.11b standards and wired networks.
WAP4410N Wireless-N Access Point with Power Over Internet 1
Introduction
1
Use the instructions in this guide to help you connect the access point, set it up, and configure it to bridge your different networks. These instructions should be all you need to get the most out of the access point.
WAP4410N Wireless-N Access Point with Power Over Internet 2

Planning Your Wireless Network

Network Topology

A wireless network is a group of computers, each equipped with one or more wireless adapters. Computers in a wireless network must be configured to share the same radio channel to talk to each other. Several computers equipped with wireless cards or adapters can communicate with each other to form an ad-hoc network without the use of an access point.
Cisco also provides products to allow wireless adaptors to access wired network through a bridge such as the wireless access point, or wireless router. An integrated wireless and wired network is called an infrastructure network. Each wireless computer in an infrastructure network can talk to any computer in a wired or wireless network via the access point or wireless router.
2

Roaming

An infrastructure configuration extends the accessibility of a wireless computer to a wired network, and may double the effective wireless transmission range for two wireless adapter computers. Since an access point is able to forward data within a network, the effective transmission range in an infrastructure network may be more than doubled since access point can transmit signal at higher power to the wireless space.
Infrastructure mode also supports roaming capabilities for mobile users. Roaming means that you can move your wireless computer within your network and the access points will pick up the wireless computer’s signal, providing that they both share the same wireless network (SSID) and wireless security settings.
Before you consider roaming, choose a feasible radio channel and optimum access point position. Proper access point positioning combined with a clear radio signal will greatly enhance performance.
WAP4410N Wireless-N Access Point with Power Over Internet 3
Planning Your Wireless Network

Network Layout

Network Layout
The Wireless-N Access Point has been designed for use with 802.11n, 802.11g and 802.11b products. The access point is compatible with 802.11n, 802.11g and
802.11b adapters, such as the notebook adapters for your laptop computers, PCI adapters for your desktop PCs, and USB adapters for all PCs when you want to enjoy wireless connectivity. These wireless products can also communicate with a 802.11n, 802.11g or 802.11b wireless print server (if available).
To link your wired network with your wireless network, connect the access point’s Ethernet network port to any switch or router with Power over Ethernet (PoE)—or a PoE injector, such as the Cisco WAPPOE or WAPPOE12. Note that the 12 VDC on the WAPPOE12 is for the splitter output.
With these, and many other, Cisco products, your networking options are limitless. Go to the Cisco website at www.cisco.com for more information about wireless products.
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Example of a Simple Wireless Network

The diagram below shows a typical infrastructure wireless network setup.
WAP4410N Wireless-N Access Point with Power Over Internet 4
Planning Your Wireless Network
Example of a Simple Wireless Network
The wireless access points are connecting to a Cisco switch that provides them with power. Each access point can connect multiple wireless devices to the network.
This network provides connectivity among wireless network devices and computers that have a wired connection to the switch.
The switch connects to a router that connects to the Internet.
2
WAP4410N Wireless-N Access Point with Power Over Internet 5
3

Getting to Know the Wireless-N Access Point

This chapter describes the external features of the WAP4410N Access Point.

Front Panel

The access point’s front panel LEDs display information about network activity.
POWER LED—(Green) Lights up and remains lit when the device is powered on.
PoE LED—(Green) Lights up when the access point is powered through an Ethernet cable.
WIRELESS LED—(Green) Lights up when the wireless module is active on the access point. This LED flashes when the access point is actively sending to or receiving data from a wireless device.
ETHERNET LED—(Green) Lights up when the access point successfully connects to a device through the Ethernet network port. This LED flashes when the access point is actively sending to or receiving data from one of the devices over the Ethernet network port.
WAP4410N Wireless-N Access Point with Power Over Internet 6
Getting to Know the Wireless-N Access Point

Back Panel

Back Panel
The ports of the access point are located on the back panel of the switch.
3
RESET Button—There are two ways to reset the access point to the factory default configuration. Either press the Reset button for approximately 10 seconds or restore the defaults using the web-based utility of the access point.
ETHERNET Port—Connects to Ethernet network devices, such as a switch or router that may or may not support PoE.
POWER Port—Connects the access point to power using the supplied 12VDC power adapter.
WAP4410N Wireless-N Access Point with Power Over Internet 7
Getting to Know the Wireless-N Access Point

Antennas and Positions

Antennas and Positions
The WAP4410N Access Point has three detachable 2dBi omni-directional antennas. These antennas are located on the back of the device.
The three antennas have a base that can rotate 90 degrees when in the standing position. The three antennas support 3X3 “multiple in, multiple out” (MIMO) diversity in wireless-N mode.
3
WAP4410N Wireless-N Access Point with Power Over Internet 8

Connecting the WAP4410N Access Point

This chapter describes how to place and connect the WAP4410N Access Point to your network.
Depending on your application, you might want to set up the device first before mounting it.

Placement Options

You can place the WAP4410N Access Point horizontally on its rubber feet, vertically in a stand, or mount it on the wall.
4

Desktop Option

For desktop mounting, place the access point horizontally on a surface so it sits on its four rubber feet.

Wall-Mount Option

To mount the WAP4410N Access Point on a wall, follow these steps.
STEP 1 Determine where you want to mount the WAP4410N Access Point and install two
screws (not supplied) that are 2-15/16 inches apart (approximately 7.46 cm.).
STEP 2 With the back panel pointing up (if installing vertically), line up the WAP4410N
Access Point so that the wall-mount crisscross slots on the bottom of the access point line up with the two screws.
WAP4410N Wireless-N Access Point with Power Over Internet 9
Connecting the WAP4410N Access Point
251580
Wall
mount
slots
2-15/16
Placement Options
STEP 3 Place the wall-mount slots over the screws and slide the WAP4410N Access Point
down until the screws fit snugly into the wall-mount slots.

Stand Option

4
235601
To place the access point vertically in a stand, follow these steps.
STEP 1 Locate the left side panel of the WAP4410N Access Point.
STEP 2 With the two large prongs of one of the stands facing outward, insert the short
prongs into the little slots in the WAP4410N Access Point, and push the stand upward until the stand snaps into place.
Repeat this step with the other stand.
WAP4410N Wireless-N Access Point with Power Over Internet 10
Connecting the WAP4410N Access Point

Connecting the WAP4410N Access Point to the Network

Connecting the WAP4410N Access Point to the Network
4
You can connect the WAP4410N Access Point to your network in one of the following ways:
Using a PoE switch
Using a standard switch
WAP4410N Wireless-N Access Point with Power Over Internet 11
Connecting the WAP4410N Access Point
Connecting the WAP4410N Access Point to the Network

Using a PoE Switch to Connect the WAP4410N Access Point to the Network

To connect the WAP4410N Access Point to your network using a PoE switch, simply connect the Ethernet port of the access point to a PoE port on the PoE switch.
4
The LEDs on the front panel light up as soon as the WAP4410N Access Point powers on.
WAP4410N Wireless-N Access Point with Power Over Internet 12
Connecting the WAP4410N Access Point
Connecting the WAP4410N Access Point to the Network

Using a Standard Switch to Connect the WAP4410N Access Point to the Network

To connect the WAP4410N Access Point to your network using a standard switch, follow these steps.
STEP 1 Use the supplied Ethernet cable to connect the Ethernet port of the access point to
an Ethernet port on the switch.
STEP 2 Connect the included power adapter to the Power port of the WAP4410N Access
Point.
STEP 3 Plug the power adapter into an electrical outlet.
4
The LEDs on the front panel light up as soon as the WAP4410N Access Point powers on.
WAP4410N Wireless-N Access Point with Power Over Internet 13
5

Setting Up the WAP4410N Wireless-N Access Point

The WAP4410N Access Point works right out of the box with the default settings. However, you can change these settings to suit your needs by accessing the access point using a web-based configuration utility.
NOTE: Make sure you have Enabled TCP/IP on your computers prior to proceeding. Computers communicate over the network with this protocol.

Launching the Web-Based Configuration Utility

To configure the WAP4410N Access Point, follow these steps to access the WAP4410N web-based configuration utility from your computer.
STEP 1 Connect your computer to the same network the WAP4410N Access Point is
connected to.
STEP 2 Configure your computer to be on the same subnet as the access point (for
example 192.168.1.199).
By default, the WAP4410N Access Point has an IP address of 192.168.1.245 and a default mask of 255.255.255.0.
STEP 3 Launch a web browser, such as Internet Explorer or Mozilla Firefox.
STEP 4 In the Address field enter 192.168.1.245 and press the Enter key.
STEP 5 In the User Name and Password fields enter admin.
The default user name and password is admin.
WAP4410N Wireless-N Access Point with Power Over Internet 14
Setting Up the WAP4410N Wireless-N Access Point

Navigating the Utility

STEP 6 Click Log in.
Navigating the Utility
The web-based utility consists of the following main screens:
Setup
Wireless
Security Monitor
Administration
5
Status

Setup

This screen allows you to configure the host name and IP address settings and to set the time. This screen consists of the following screens:
Basic Setup—Configures the host name and IP address settings for this
access point.
Time—Sets the time on this access point.
Advanced—Sets the HTTP Redirect and 802.1x supplicant settings for this
access point.

Wireless

This screen allows you to enter a variety of wireless settings for the access point.
Basic Wireless Settings—Configures the wireless network mode (for
example, B/G/N-Mixed), SSID, and radio channel.
Wireless Security—Configures the access point’s security settings.
Wireless Connection Control—Controls the wireless connections from
client devices to this access point.
Wi-Fi Protected Setup—Simplifies the process of setting up and
configuring security on a wireless network.
WAP4410N Wireless-N Access Point with Power Over Internet 15
Setting Up the WAP4410N Wireless-N Access Point
Navigating the Utility
VLAN & QoS—Configures the 802.1Q VLAN and the Quality of Service
(QoS) settings.
Advanced Wireless Settings—Configures the access point’s more
advanced wireless settings (for example, load balancing and channel bandwidth).

AP Mode

This screen allows you to select the mode of operation for the access point. The default mode is Access Point.

Administration

This screen allows you to manage the access point.
5
Management—Configures the password and Simple Network
Management Protocol (SNMP) settings.
Log—Configures the log settings.
Diagnostic—Allows you to perform diagnostic activities, which can be
useful in solving network problems.
Factory Default—Resets the access point to its factory default settings.
Firmware Upgrade—Upgrades the access point’s firmware on this screen.
Reboot—Reboots the access point.
Config Management—Saves and restores access point configuration.

Status

This screen allows you to view status information about your local network, wireless networks, and network performance.
Local Network—Displays system information, including software and
hardware versions, MAC address, and IP address on the LAN side of the access point.
Wireless—Displays wireless network settings including SSID, network
mode, priority setting, VLAN trunk, and wireless channel.
WAP4410N Wireless-N Access Point with Power Over Internet 16
Setting Up the WAP4410N Wireless-N Access Point
Navigating the Utility
System Performance—Displays the current traffic statistics of this access
point for both wireless and LAN ports.
5
WAP4410N Wireless-N Access Point with Power Over Internet 17

Configuring the WAP4410N Wireless-N Access Point

This chapter describes how to configure your WAP4410N Access Point using the web-based configuration utility.

Setting Up Your Access Point

This section describes how to configure the general settings of the access point:
“Configuring Basic Setup Settings” on page 19
6
“Configuring Time Settings” on page 22
“Configuring Advanced Settings” on page 23
WAP4410N Wireless-N Access Point with Power Over Internet 18
Configuring the WAP4410N Wireless-N Access Point
Setting Up Your Access Point

Configuring Basic Setup Settings

The Setup > Basic Setup page displays the general settings of the access point.
6
You can configure the following basic setup settings:
“Configuring Device Setup Settings” on page 20
“Configuring Network Setup Settings” on page 20
WAP4410N Wireless-N Access Point with Power Over Internet 19
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