Cisco VG202, VG202XM, VG204XM, VG204 User Manual

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide
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Text Part Number: OL-16191-01
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Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide
Copyright © 2008-2013 Cisco Systems, Inc. All rights reserved.
Preface v
CONTENTS
CHAPTER
CHAPTER
1 Understanding Interface Numbering and Cisco IOS Software Basics 1-1
About the Voice Gateways 1-1
Port Numbering Conventions 1-1
Understanding Cisco IOS Software Basics 1-3
About Cisco IOS Software 1-3 Getting Help 1-4 Command Modes 1-4 Undoing a Command or Feature 1-5 Saving Configuration Changes 1-5 Upgrading to a New Cisco IOS Release 1-6
Typical Voice Gateway Deployment Scenario 1-6
Where to Go Next 1-6
2 Configuring Your Voice Gateway Using the setup Command 2-1
About Configuring Your Voice Gateway 2-1
Preparing to Configure Your Cisco Voice Gateway 2-1
Using the setup Command 2-2
CHAPTER
CHAPTER
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Completing the Configuration 2-5
3 Configuring Your Voice Gateway Using the CLI 3-1
Configuring the Hostname and Password 3-1
Verifying the Hostname and Password 3-2
Configuring Fast Ethernet Interfaces 3-3
Saving Configuration Changes 3-5
4 Configuring Voice 4-1
Prerequisites 4-1
Configuring the Voice Interface 4-1
Auto-Configuration on the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways
4-3
Restriction for Configuring Auto-Configuration 4-3
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Contents
Auto-Configuration With a DHCP Server 4-3 Auto-Configuration Without a DHCP Server 4-5
Configuring the Voice Interface for Cisco Unified Communications Manager 4-7
Configuring the MAC Address Convention 4-10
Configuring Calls 4-11
Call Transfer 4-11 Call Waiting 4-12 Three-Party Conferencing 4-12 Caller ID 4-12
APPENDIX
I
NDEX
A Using the ROM Monitor A-1
Entering the ROM Monitor Mode A-1
About the ROM Monitor Commands A-2
Listing the ROM Monitor Commands A-3 Command Descriptions A-3
Recovering Boot and System Images A-4
Using the Configuration Register A-5
About Changing the Configuration Register A-5 Changing the Configuration Register Manually A-5 Changing the Configuration Register Using Prompts A-5
Using the Console Download Function A-6
About the Console Download Function A-6 Command Description A-6 Error Reporting A-7
Using Debug Commands A-7
Exiting the ROM Monitor Mode A-8
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Preface

This preface describes the objectives, audience, and conventions of this document, and where to get the latest version of documentation.
Document Objectives, page v
Audience, page v
Documentation Conventions, page vi
Accessibility, page vi
Related Documentation, page vii
Obtaining Documentation and Submitting a Service Request, page vii

Document Objectives

After installing a Cisco VG202, Cisco VG202XM, Cisco VG204, or Cisco VG204XM voice gateway, use this guide to complete a basic configuration. This guide also contains information on using the Cisco IOS software to perform other configuration tasks, such as configuring a VoIP interface and other features.
This guide does not provide complete configuration instructions. See the Cisco IOS configuration guides and command references for detailed configuration instructions.

Audience

This document is designed for the person who will be responsible for configuring your voice gateway. This guide is intended primarily for the following audiences:
Customers with technical networking background and experience.
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System administrators who are familiar with the fundamentals of voice gateway-based
internetworking, but who might not be familiar with Cisco IOS software.
System administrators who are responsible for installing and configuring internetworking
equipment, and who are familiar with Cisco IOS software.
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Documentation Conventions

Table 1 Documentation Conventions
Convention Description
boldface font Commands and keywords.
italic font Variables for which you supply values.
[ ] Keywords or arguments that appear within square brackets are optional.
{x | y | z} A choice of required keywords appears in braces separated by vertical bars. You must select one.
screen font Examples of information displayed on the screen.
boldface screen
font
< > Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is
[ ] Default responses to system prompts appear in square brackets.
Examples of information you must enter.
not available.
Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in
this publication.
Timesaver Means the described action saves time. You can save time by performing the action described in the
paragraph.
Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.
Tip Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Accessibility

You can configure the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways by using the Cisco command-line interface (CLI). The CLI conforms to code 508 because it is text based and relies on a keyboard for navigation. You can configure and monitor all functions of the voice gateway through the CLI.
For a complete list of guidelines and Cisco products’ adherence to accessibility, see Cisco Accessibility Products at the following URL:
http://www.cisco.com/web/about/responsibility/accessibility/products
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Related Documentation

The documents described here are available online. To be sure that you are obtaining the latest information, you should access the online documentation.
To access online user documentation (in both PDF and HTML formats), go to Cisco.com. Under
Documentation, select Voice and Unified Communications, select Voice Gateway, and then select Cisco VG200 Series Gateways.
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware
Installation Guide
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Quick Start
Guide
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software
Configuration Guide (this document)
Regulatory Compliance and Safety Information for the Cisco VG202, Cisco VG202XM,
Cisco VG204, and Cisco VG204XM Voice Gateways

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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Understanding Interface Numbering and Cisco IOS Software Basics

About the Voice Gateways, page 1-1
Port Numbering Conventions, page 1-1
Understanding Cisco IOS Software Basics, page 1-3
Typical Voice Gateway Deployment Scenario, page 1-6
Where to Go Next, page 1-6

About the Voice Gateways

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways deliver analog voice gateways for the service provider as well as commercial and enterprise unified communication markets. These voice gateways provide voice connectivity to devices such as analog phones, fax machines, and modems.
Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways provide support for 2-FXS (Cisco VG202 and Cisco VG202XM) and 4-FXS (Cisco VG204 and Cisco VG204XM) ports, each supporting independent telephone numbers giving you two or four separate lines, and parity with Cisco IOS fax/modem, security, and Session Initiation Protocol (SIP) features. Both voice gateways are configurable with Cisco Unified Communications Manager (CUCM) & Cisco Unified Communications Manager Express (CUCME).
CHAP T ER
1
Note Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways are fixed voice
gateways and do not support interface cards.

Port Numbering Conventions

The Cisco VG202 voice gateway supports two RJ-11 ports and supports two FXS voice ports with two 10/100 Fast Ethernet ports. Figure 1-1 shows the interfaces and ports on the Cisco VG202 voice gateway. All interface ports are on the back of the chassis.
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1-1
Port Numbering Conventions
231880
12V DC SA
CON
SOL
E
AUX
FastEthernet
0/1
0/0
VG20 2
FXS
0/1
0/0
1
2
3
4
6
5
Note The Cisco VG202 and the Cisco VG202XM chassis are identical. The only difference is the model
number on the top center. On the Cisco VG202 chassis, the faceplate label says VG202. On the Cisco VG202XM chassis, the faceplate label says VG202XM.
Figure 1-1 Back Panel Feature Locations on the Cisco VG202 Chassis
Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics
Fast Ethernet port 1,
1
Fast Ethernet port 0 2
Serial port—console or auxiliary 3
FXS ports
4 Power connector 5 Chassis ground connection 6 Kensington security slot
The Cisco VG204 voice gateway supports four RJ-11ports and supports four FXS voice ports with two 10/100 Fast Ethernet ports. Figure 1-2 shows the interfaces and ports on the Cisco VG204 voice gateway. All interface ports are on the back of the chassis.
Note The Cisco VG204 and the Cisco VG204XM chassis are identical. The only difference is the model
number on the top center. On the Cisco VG204 chassis, the faceplate label says VG204. On the Cisco VG204XM chassis, the faceplate label says VG204XM.
Figure 1-2 Back Panel Feature Locations on the Cisco VG204 Chassis
FastEthernet
0/1
CONSOLE
0/0
AUX
1
2
VG204
FXS
0/20/3
3
0/1
0/0
12V
DC SA
4
5
6
231940
1-2
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Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics

Understanding Cisco IOS Software Basics

Fast Ethernet port 1,
1
Fast Ethernet port 0 2
4 Power connector 5 Chassis ground connection 6 Kensington security slot
Port numbering conventions for the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways are as follows:
Foreign Exchange Station (FXS) voice port numbering begins at 0/0 and extends to 0/1 for the
Cisco VG202 and Cisco VG202XM, and extends to 0/3for the Cisco VG204 and Cisco VG204XM.
10/100BASE-T Fast Ethernet ports are numbered Fast Ethernet 0/0 and Fast Ethernet 0/1, from right
to left.
Serial port—console or auxiliary 3
Understanding Cisco IOS Software Basics
About Cisco IOS Software, page 1-3
Getting Help, page 1-4
Command Modes, page 1-4
Undoing a Command or Feature, page 1-5
Saving Configuration Changes, page 1-5
Upgrading to a New Cisco IOS Release, page 1-6
FXS ports

About Cisco IOS Software

Understanding these concepts about the Cisco IOS software will save time as you begin to use the CLI. If you have never used Cisco IOS software or if you need a refresher, take a few minutes to read this chapter before you proceed to the next chapter.
If you are already familiar with Cisco IOS software, proceed to Chapter 2, “Configuring Your Voice
Gateway Using the setup Command.”
For a comprehensive view of Cisco IOS configuration fundamentals, see the Cisco IOS Configuration
Fundamentals Configuration Guide, Release 12.4.
Note Your Cisco IOS software release may not support all of the features documented in this document.
For the latest feature information and caveats, see the release notes for your platform and software release.
Use the Cisco Feature Navigator to find information about platform support and Cisco IOS and
Catalyst OS software image support. To access the Cisco Feature Navigator, go to
http://www.cisco.com/go/cfn. You do not need an account on Cisco.com to access the Cisco Feature
Navigator.
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Understanding Cisco IOS Software Basics
The VG202 and VG204 devices support IOS software releases 15.0(1)M or earlier* due to memory
limitations. The VG202XM and VG204XM devices will support the latest IOS software release
15.3(2)T and beyond. Earlier releases are not supported on the VG202XM and VG204XM. *Deployments requiring support for secure SCCP based call control are supported using 15.1(4)M IOS release.

Getting Help

Use the question mark (?) and arrow keys to help you enter commands:
For a list of available commands, enter a question mark:
VG> ?
To complete a command, enter a few known characters followed by a question mark (with no space):
VG> s?
For a list of command variables, enter the command followed by a space and a question mark:
VG> show ?
Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics
To redisplay a command you previously entered, press the up arrow key. You can continue to press

Command Modes

The Cisco IOS user interface involves different modes. Each command mode permits you to configure different components on your voice gateway. The commands available at any given time depend on which mode you are currently in. Entering a question mark (?) at the prompt displays a list of commands available for each command mode. Tab le 1-1 lists the most common command modes.
Table 1-1 Common Command Modes
Command Mode Access Method VG Prompt Displayed Exit Method
User EXEC Log in.
Privileged EXEC From user EXEC mode,
the up arrow key for more commands.
enter the enable command.
VG> Use the logout
command.
VG# To exit to user EXEC
mode, use the disable, exit, or logout
command.
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Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics
Understanding Cisco IOS Software Basics
Table 1-1 Common Command Modes (continued)
Command Mode Access Method VG Prompt Displayed Exit Method
Global configuration From the privileged
EXEC mode, enter the configure terminal command.
Interface configuration From the global
configuration mode, enter the interface type number command, such as
interface fast ethernet 0/0.
Timesaver Each command mode restricts you to a subset of commands. If you are having trouble entering a
command, check the prompt, and enter the question mark (?) for a list of available commands. You might be in the wrong command mode or using the wrong syntax.
VG(config)# To exit to privileged
EXEC mode, use the exit or end command, or press Ctrl-Z.
VG(config-if)# To exit to global
configuration mode, use the exit command.
To exit directly to privileged EXEC mode, press Ctrl-Z.
In the following example, notice how the prompt changes after each command to indicate a new command mode:
VG> enable Password: <enable password> VG# configure terminal VG(config)# interface fastEthernet 0/0 VG(config-if)# line 0 VG(config)# exit VG# %SYS-5-CONFIG_I: Configured from console by console
The last message is normal and does not indicate an error. Press Return to get the VG# prompt.
Note You can press Ctrl-Z in any mode to immediately return to enable mode (VG#), instead of entering exit,
which returns you to the previous mode.

Undoing a Command or Feature

If you want to undo a command you entered or disable a feature, enter the keyword no before most commands; for example, no ip routing.

Saving Configuration Changes

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You need to enter the copy running-config startup-config command to save your configuration changes to NVRAM, so the changes are not lost if there is a system reload or power outage. For example:
VG# copy running-config startup-config Building configuration...
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272489
2
1
3
4

Typical Voice Gateway Deployment Scenario

It might take a minute or two to save the configuration to NVRAM. After the configuration has been saved, the following appears:
[OK] VG#

Upgrading to a New Cisco IOS Release

To install or upgrade to a new Cisco IOS release, see Maintaining System Memory in the Cisco IOS
Configuration Fundamentals Configuration Guide, Release 12.2.
Note To simplify network operations and management of Cisco IOS software migration, see the Basics of a
Successful Cisco IOS Software Migration.
Typical Voice Gateway Deployment Scenario
Figure 1-3 shows a typical deployment scenario for a Cisco VG202, Cisco VG202XM, Cisco VG204, or
Cisco VG204XM voice gateway.
Figure 1-3 Analog FXS User Interfaces
Ethernet
1
3 RJ-11 cables 4 Analog telephones

Where to Go Next

Now that you have learned some Cisco IOS software basics and seen a typical deployment scenario, you can begin to configure your voice gateway by using the CLI.
Cisco VG204/Cisco VG204XM voice
2
gateway
Remember that:
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You can use the question mark (?) and arrow keys to help you enter commands.
Each command mode restricts you to a set of commands. If you have difficulty entering a command,
check the prompt and then enter the question mark (?) for a list of available commands. You might be in the wrong command mode or be using the wrong syntax.
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Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics
To disable a feature, generally enter the keyword no before the command; for example, no ip
routing.
You need to save your configuration changes to NVRAM so that the changes are not lost if there is
a system reload or power outage.
Go to Chapter 2, “Configuring Your Voice Gateway Using the setup Command,” to begin configuring your voice gateway.
Where to Go Next
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