Cisco VG202, VG202XM, VG204XM, VG204 User Manual

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Cisco VG202, Cisco VG202XM,

Cisco VG204, and Cisco VG204XM

Voice Gateways Software Configuration

Guide

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Text Part Number: OL-16191-01

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Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide

Copyright © 2008-2013 Cisco Systems, Inc. All rights reserved.

 

 

 

 

 

 

C O N T E N T S

 

 

Preface v

 

 

 

 

 

 

Understanding Interface Numbering and Cisco IOS Software Basics 1-1

C H A P T E R

1

 

 

About the Voice Gateways

1-1

 

 

 

 

Port Numbering Conventions

1-1

 

 

 

 

Understanding Cisco IOS Software Basics

1-3

 

 

About Cisco IOS Software 1-3

 

 

 

 

Getting Help

1-4

 

 

 

 

 

Command Modes 1-4

 

 

 

 

 

Undoing a Command or Feature

1-5

 

 

 

Saving Configuration Changes

1-5

 

 

 

Upgrading to a New Cisco IOS Release

1-6

 

 

Typical Voice Gateway Deployment Scenario

1-6

 

 

Where to Go Next

1-6

 

 

 

 

 

Configuring Your Voice Gateway Using the setup Command 2-1

C H A P T E R

2

 

 

About Configuring Your Voice Gateway 2-1

 

 

Preparing to Configure Your Cisco Voice Gateway 2-1

 

 

Using the setup Command

2-2

 

 

 

 

Completing the Configuration

2-5

 

 

C H A P T E R

3

Configuring Your Voice Gateway Using the CLI 3-1

 

 

Configuring the Hostname and Password

3-1

 

 

Verifying the Hostname and Password

3-2

 

 

Configuring Fast Ethernet Interfaces 3-3

 

 

 

Saving Configuration Changes

3-5

 

 

 

Configuring Voice

 

 

 

C H A P T E R

4

4-1

 

 

 

 

Prerequisites

4-1

 

 

 

 

Configuring the Voice Interface

4-1

 

 

 

Auto-Configuration on the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice

 

 

Gateways 4-3

 

 

 

 

Restriction for Configuring Auto-Configuration

4-3

 

 

 

 

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Contents

 

Auto-Configuration With a DHCP Server

4-3

 

 

Auto-Configuration Without a DHCP Server

4-5

 

Configuring the Voice Interface for Cisco Unified Communications Manager 4-7

 

Configuring the MAC Address Convention

4-10

 

 

Configuring Calls

4-11

 

 

 

 

 

 

Call Transfer

4-11

 

 

 

 

 

 

Call Waiting

4-12

 

 

 

 

 

 

Three-Party Conferencing

4-12

 

 

 

 

Caller ID 4-12

 

 

 

 

 

 

 

Using the ROM Monitor A-1

 

 

 

 

 

A P P E N D I X A

 

 

 

 

 

 

Entering the ROM Monitor Mode

A-1

 

 

 

About the ROM Monitor Commands

A-2

 

 

 

Listing the ROM Monitor Commands A-3

 

 

Command Descriptions

A-3

 

 

 

 

Recovering Boot and System Images

A-4

 

 

 

Using the Configuration Register

A-5

 

 

 

 

About Changing the Configuration Register

A-5

 

Changing the Configuration Register Manually A-5

 

Changing the Configuration Register Using Prompts A-5

 

Using the Console Download Function

A-6

 

 

 

About the Console Download Function

A-6

 

 

Command Description

A-6

 

 

 

 

 

Error Reporting

A-7

 

 

 

 

 

Using Debug Commands A-7

Exiting the ROM Monitor Mode A-8

I N D E X

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Preface

This preface describes the objectives, audience, and conventions of this document, and where to get the latest version of documentation.

Document Objectives, page v

Audience, page v

Documentation Conventions, page vi

Accessibility, page vi

Related Documentation, page vii

Obtaining Documentation and Submitting a Service Request, page vii

Document Objectives

After installing a Cisco VG202, Cisco VG202XM, Cisco VG204, or Cisco VG204XM voice gateway, use this guide to complete a basic configuration. This guide also contains information on using the Cisco IOS software to perform other configuration tasks, such as configuring a VoIP interface and other features.

This guide does not provide complete configuration instructions. See the Cisco IOS configuration guides and command references for detailed configuration instructions.

Audience

This document is designed for the person who will be responsible for configuring your voice gateway. This guide is intended primarily for the following audiences:

Customers with technical networking background and experience.

System administrators who are familiar with the fundamentals of voice gateway-based internetworking, but who might not be familiar with Cisco IOS software.

System administrators who are responsible for installing and configuring internetworking equipment, and who are familiar with Cisco IOS software.

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Documentation Conventions

Table 1

Documentation Conventions

 

 

 

Convention

 

Description

 

 

 

boldface font

 

Commands and keywords.

 

 

 

italic font

 

Variables for which you supply values.

 

 

 

 

[

]

 

Keywords or arguments that appear within square brackets are optional.

 

 

 

{x | y | z}

 

A choice of required keywords appears in braces separated by vertical bars. You must select one.

 

 

 

screen font

 

Examples of information displayed on the screen.

 

 

boldface screen

Examples of information you must enter.

font

 

 

 

 

 

 

<

>

 

Nonprinting characters, for example passwords, appear in angle brackets in contexts where italic font is

 

 

 

not available.

 

 

 

 

[

]

 

Default responses to system prompts appear in square brackets.

 

 

 

 

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this publication.

Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Accessibility

You can configure the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways by using the Cisco command-line interface (CLI). The CLI conforms to code 508 because it is text based and relies on a keyboard for navigation. You can configure and monitor all functions of the voice gateway through the CLI.

For a complete list of guidelines and Cisco products’ adherence to accessibility, see Cisco Accessibility Products at the following URL:

http://www.cisco.com/web/about/responsibility/accessibility/products

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Related Documentation

The documents described here are available online. To be sure that you are obtaining the latest information, you should access the online documentation.

To access online user documentation (in both PDF and HTML formats), go to Cisco.com. Under

Documentation, select Voice and Unified Communications, select Voice Gateway, and then select Cisco VG200 Series Gateways.

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Hardware Installation Guide

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Quick Start Guide

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide (this document)

Regulatory Compliance and Safety Information for the Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

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C H A P T E R 1

Understanding Interface Numbering and

Cisco IOS Software Basics

About the Voice Gateways, page 1-1

Port Numbering Conventions, page 1-1

Understanding Cisco IOS Software Basics, page 1-3

Typical Voice Gateway Deployment Scenario, page 1-6

Where to Go Next, page 1-6

About the Voice Gateways

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways deliver analog voice gateways for the service provider as well as commercial and enterprise unified communication markets. These voice gateways provide voice connectivity to devices such as analog phones, fax machines, and modems.

Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways provide support for 2-FXS (Cisco VG202 and Cisco VG202XM) and 4-FXS (Cisco VG204 and Cisco VG204XM) ports, each supporting independent telephone numbers giving you two or four separate lines, and parity with Cisco IOS fax/modem, security, and Session Initiation Protocol (SIP) features. Both voice gateways are configurable with Cisco Unified Communications Manager (CUCM) & Cisco Unified Communications Manager Express (CUCME).

Note Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM voice gateways are fixed voice gateways and do not support interface cards.

Port Numbering Conventions

The Cisco VG202 voice gateway supports two RJ-11 ports and supports two FXS voice ports with two 10/100 Fast Ethernet ports. Figure 1-1 shows the interfaces and ports on the Cisco VG202 voice gateway. All interface ports are on the back of the chassis.

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Cisco VG202, VG202XM, VG204XM, VG204 User Manual

Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics

Port Numbering Conventions

Note The Cisco VG202 and the Cisco VG202XM chassis are identical. The only difference is the model number on the top center. On the Cisco VG202 chassis, the faceplate label says VG202. On the Cisco VG202XM chassis, the faceplate label says VG202XM.

Figure 1-1 Back Panel Feature Locations on the Cisco VG202 Chassis

FastEthernet

CON

 

 

SOLE

0/1

0/0

AUX

 

 

 

1 2

VG202

 

FXS

 

0/1

0/0

 

SA

3

4 5

6

231880

 

Fast Ethernet port 1,

 

Serial port—console or

 

FXS ports

1

Fast Ethernet port 0

2

auxiliary

3

 

 

 

 

 

 

 

4

Power connector

5

Chassis ground connection

6

Kensington security slot

 

 

 

 

 

 

The Cisco VG204 voice gateway supports four RJ-11ports and supports four FXS voice ports with two 10/100 Fast Ethernet ports. Figure 1-2 shows the interfaces and ports on the Cisco VG204 voice gateway. All interface ports are on the back of the chassis.

Note The Cisco VG204 and the Cisco VG204XM chassis are identical. The only difference is the model number on the top center. On the Cisco VG204 chassis, the faceplate label says VG204. On the Cisco VG204XM chassis, the faceplate label says VG204XM.

Figure 1-2 Back Panel Feature Locations on the Cisco VG204 Chassis

FastEthernet

CONSOLE

 

 

0/1

0/0

AUX

 

 

 

1 2

 

 

VG204

 

 

 

FXS

 

0/3

0/2

0/1

 

 

0/0

 

 

 

 

 

12V DC

SA

 

3

4

5

6

231940

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Understanding Cisco IOS Software Basics

 

Fast Ethernet port 1,

 

Serial port—console or

 

FXS ports

1

Fast Ethernet port 0

2

auxiliary

3

 

 

 

 

 

 

 

4

Power connector

5

Chassis ground connection

6

Kensington security slot

 

 

 

 

 

 

Port numbering conventions for the Cisco VG202, Cisco VG202XM, Cisco VG204, and

Cisco VG204XM voice gateways are as follows:

Foreign Exchange Station (FXS) voice port numbering begins at 0/0 and extends to 0/1 for the Cisco VG202 and Cisco VG202XM, and extends to 0/3for the Cisco VG204 and Cisco VG204XM.

10/100BASE-T Fast Ethernet ports are numbered Fast Ethernet 0/0 and Fast Ethernet 0/1, from right to left.

Understanding Cisco IOS Software Basics

About Cisco IOS Software, page 1-3

Getting Help, page 1-4

Command Modes, page 1-4

Undoing a Command or Feature, page 1-5

Saving Configuration Changes, page 1-5

Upgrading to a New Cisco IOS Release, page 1-6

About Cisco IOS Software

 

 

Understanding these concepts about the Cisco IOS software will save time as you begin to use the CLI.

 

 

If you have never used Cisco IOS software or if you need a refresher, take a few minutes to read this

 

 

chapter before you proceed to the next chapter.

 

 

If you are already familiar with Cisco IOS software, proceed to Chapter 2, “Configuring Your Voice

 

 

Gateway Using the setup Command.”

 

 

For a comprehensive view of Cisco IOS configuration fundamentals, see the Cisco IOS Configuration

 

 

Fundamentals Configuration Guide, Release 12.4.

 

 

 

Note

Your Cisco IOS software release may not support all of the features documented in this document.

 

 

For the latest feature information and caveats, see the release notes for your platform and software

 

 

release.

 

 

Use the Cisco Feature Navigator to find information about platform support and Cisco IOS and

 

 

Catalyst OS software image support. To access the Cisco Feature Navigator, go to

 

 

http://www.cisco.com/go/cfn. You do not need an account on Cisco.com to access the Cisco Feature

 

 

Navigator.

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Chapter 1 Understanding Interface Numbering and Cisco IOS Software Basics

Understanding Cisco IOS Software Basics

The VG202 and VG204 devices support IOS software releases 15.0(1)M or earlier* due to memory limitations. The VG202XM and VG204XM devices will support the latest IOS software release 15.3(2)T and beyond. Earlier releases are not supported on the VG202XM and VG204XM. *Deployments requiring support for secure SCCP based call control are supported using 15.1(4)M IOS release.

Getting Help

Use the question mark (?) and arrow keys to help you enter commands:

For a list of available commands, enter a question mark:

VG> ?

To complete a command, enter a few known characters followed by a question mark (with no space):

VG> s?

For a list of command variables, enter the command followed by a space and a question mark:

VG> show ?

To redisplay a command you previously entered, press the up arrow key. You can continue to press the up arrow key for more commands.

Command Modes

The Cisco IOS user interface involves different modes. Each command mode permits you to configure different components on your voice gateway. The commands available at any given time depend on which mode you are currently in. Entering a question mark (?) at the prompt displays a list of commands available for each command mode. Table 1-1 lists the most common command modes.

Table 1-1

Common Command Modes

 

 

 

 

 

 

Command Mode

Access Method

VG Prompt Displayed

Exit Method

 

 

 

 

 

User EXEC

 

Log in.

VG>

Use the logout

 

 

 

 

command.

 

 

 

 

Privileged EXEC

From user EXEC mode,

VG#

To exit to user EXEC

 

 

enter the enable

 

mode, use the disable,

 

 

command.

 

exit, or logout

 

 

 

 

command.

 

 

 

 

 

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Understanding Cisco IOS Software Basics

Table 1-1

Common Command Modes (continued)

 

 

 

 

 

Command Mode

Access Method

VG Prompt Displayed

Exit Method

 

 

 

 

Global configuration

From the privileged

VG(config)#

To exit to privileged

 

 

EXEC mode, enter the

 

EXEC mode, use the

 

 

configure terminal

 

exit or end command,

 

 

command.

 

or press Ctrl-Z.

 

 

 

 

Interface configuration

From the global

VG(config-if)#

To exit to global

 

 

configuration mode,

 

configuration mode, use

 

 

enter the interface type

 

the exit command.

 

 

number command, such

 

To exit directly to

 

 

as

 

 

 

 

privileged EXEC mode,

 

 

interface fast ethernet

 

 

 

 

press Ctrl-Z.

 

 

0/0.

 

 

 

 

 

 

 

 

 

 

Timesaver Each command mode restricts you to a subset of commands. If you are having trouble entering a command, check the prompt, and enter the question mark (?) for a list of available commands. You might be in the wrong command mode or using the wrong syntax.

In the following example, notice how the prompt changes after each command to indicate a new command mode:

VG> enable

Password: <enable password>

VG# configure terminal

VG(config)# interface fastEthernet 0/0

VG(config-if)# line 0 VG(config)# exit

VG#

%SYS-5-CONFIG_I: Configured from console by console

The last message is normal and does not indicate an error. Press Return to get the VG# prompt.

Note You can press Ctrl-Z in any mode to immediately return to enable mode (VG#), instead of entering exit, which returns you to the previous mode.

Undoing a Command or Feature

If you want to undo a command you entered or disable a feature, enter the keyword no before most commands; for example, no ip routing.

Saving Configuration Changes

You need to enter the copy running-config startup-config command to save your configuration changes to NVRAM, so the changes are not lost if there is a system reload or power outage. For example:

VG# copy running-config startup-config

Building configuration...

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Typical Voice Gateway Deployment Scenario

It might take a minute or two to save the configuration to NVRAM. After the configuration has been saved, the following appears:

[OK]

VG#

Upgrading to a New Cisco IOS Release

To install or upgrade to a new Cisco IOS release, see Maintaining System Memory in the Cisco IOS Configuration Fundamentals Configuration Guide, Release 12.2.

Note To simplify network operations and management of Cisco IOS software migration, see the Basics of a Successful Cisco IOS Software Migration.

Typical Voice Gateway Deployment Scenario

Figure 1-3 shows a typical deployment scenario for a Cisco VG202, Cisco VG202XM, Cisco VG204, or Cisco VG204XM voice gateway.

Figure 1-3

Analog FXS User Interfaces

 

 

 

1

 

 

 

 

 

3

 

 

 

 

 

 

4

 

 

 

 

272489

 

2

 

 

 

 

Ethernet

 

 

Cisco VG204/Cisco VG204XM voice

1

 

 

2

gateway

3

RJ-11 cables

4

Analog telephones

Where to Go Next

Now that you have learned some Cisco IOS software basics and seen a typical deployment scenario, you can begin to configure your voice gateway by using the CLI.

Remember that:

You can use the question mark (?) and arrow keys to help you enter commands.

Each command mode restricts you to a set of commands. If you have difficulty entering a command, check the prompt and then enter the question mark (?) for a list of available commands. You might be in the wrong command mode or be using the wrong syntax.

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Where to Go Next

To disable a feature, generally enter the keyword no before the command; for example, no ip routing.

You need to save your configuration changes to NVRAM so that the changes are not lost if there is a system reload or power outage.

Go to Chapter 2, “Configuring Your Voice Gateway Using the setup Command,” to begin configuring your voice gateway.

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Where to Go Next

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