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Fax: 408 527-0883
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owners. The use of the word partner does not imply a partnership relationship between Cisco and any
other company. (0705R)
© 2011 Cisco Systems, Inc. All rights reserved.
OL-23883-02
QUICK START GUIDE
Cisco Unity Express 8.6
Voice-Mail System
Set Up Your Voice Mailbox and
Select the Language
If this is yo ur first time acc essing
Cisco Unity Express and you do not h ave a
PIN, you must call from your extension.
1. Dial the internal or external number to
call Cisco U nity E xpress .
2. If asked for a PIN and you have one, enter
it and press .
You are prompted to set up a recorded name
and personal greet ing an d chan ge you r
password. To exit , pre ss .
To create a recor ded na me tha t iden tifies you
to cal lers:
1. The system states you have no recorded
name. To record a name, press .
2. At the tone, say y our fi rst an d last name.
When done, p ress .
3. Your newly recor ded name plays.
Press to keep it, or to rerecord.
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To record a personal greeting :
1. The st andard greeting (“ Sorry, <ext ension
xxxx>/ <usern ame> is not available”) plays. To
keep this greeting , pres s .
2. To record a new s tandar d gree ting, press .
Speak your g reetin g. Whe n done , press .
3. Your newly rec orded gr eeting plays. To accep t
this greeting and contin ue, pr ess . To
rereco rd, pr ess .
To change y our pa ssword :
1. Enter your new pas sword, which must be at
least 3 digi ts. Pr ess wh en don e.
2. Re-enter your new passwo rd, th en pre ss .
To change t o anot her av ailabl e lang uage:
1. Choose Setup Options, th en Language
Option s.
Access Cisco Unity Express by
Phone
Dial t he Cis co Uni ty Exp ress v oice-m ail sy stem
phone number.
• If asked for a PIN, enter it and press .
Note: If you are c alling from someon e else ’s
phone, you must press to enter your own ID
(usually your exte nsion) and p ress . Then
enter your P IN and press again.
• If you are aske d for your I D (usu ally y our
extension), enter it and press . Then enter
your PIN and press again .
Access Cisco Unity Express by
Computer
1. From Microsoft Internet Explorer or Firefox, enter
the hostname or IP address of your Cisco Unity
Express server using the format
http://<hostname>/user or https://<hostname>/user
2. Log in to the appl icatio n usin g your user ID
and password .
You can change your mail box settings, change
your password, create distribution l ists,
modify your user profil e, and set up voice-m ail
notifications (if enable d).
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Listen to Messages
Perfor m step s in “ Access Cisco Unity Expre ss by
Phone”
to rea ch the main voice- mail m enu.
• Pre ss to listen to new messages.
• Pre ss to listen to old mess ages, then:
–
Press to list en to saved messages.
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Press to list en to deleted mes sages.
During message sum mary o r play back, you ca n
press the followin g numb ers:
Resta rt mes sage s ummary or playback
Save messag e
Delete message
Reply to message
Initiate a Live Reply call to messa ge sen der
Forward message
Save messag e as n ew
Go back 3 seconds or, if paus ed, go back
3 seconds and cont inue p layback
Pause message or, if paused, conti nue pl ayback
Go forwar d 3 second s or, if paused, go fo rward
3 seconds and cont inue p laybac k
Skip summar y or m essage
Note: Faxes can be print ed. Se e the Cisco Unity
Express Voice-Mail User Guide.
Send a Message
1. Perform the steps in “Ac cess C isco U nity
Express by Phone”
to rea ch the main
voice-mail m enu.
2. Press to send a message.
3. Address message by name (defau lt), o r pres s
to switch from addressing by name t o
addressing b y numb er (ex tensio ns or
distri bution lists ). For exten sions at rem ote
locati ons, e nter t he loc ation ID before the
extens ion nu mber. Press
to co nfirm
select ion. Pre ss to add another name, or go
to next step .
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If activated by your adm inistrator, you can
search the g lobal direct ory for user names
when ad dressing a me ssage by name . Press .
4. Press to start and to sto p reco rding.
Note: If you hang up at any po int af ter
record ing yo ur mes sage, or before se lectin g a
message option, and you have already
addres sed th e mess age, y our me ssage is sti ll
sent. To cancel sending , press
to return to
the previous menu, or go to St ep 6.
5. Press for additional mes sage opti ons and to
addres s mess age (i f not done ea rlier) , or go to
next step.
6. Press to send.
7. If activ ated by your ad minist rator, press to
leave another mess age fo r the same mailbox ,
or to leave a message for another mailbox.
Anytime
• Pre ss to access help.
• Pre ss to cancel , exit , or b ack up
• Pre ss to skip or move ahead , comp lete o r
confirm addr essing , acce pt cha nges, send
messag e, and start and s top re cording.
For More Information
See the Cisco Unity Expre ss Voice-Mail User Guide
for Ad vanced Featu res at :
http://www.c isco.c om/en/ US/pro ducts/ sw/voicesw/
ps5520 /products_user_guide_lis t.html
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Anytime
0 Help * Cancel, exit, or back up
# Skip or move ahead, complete or confirm addressing, accept changes, send message, start and stop recording.
Retrieve
During or After Playback
Messages
1 Restart
2 Save
3 Delete
1 New
4 Reply (and begin recording)
3 1 Saved
4 1 Stop recording/ listen
3 2 Deleted
4 3 Delete recording/restart
4 # Stop recording
4 # 1 2 Mark as urgent
4 # 1 3 Mark as private
9 Message Properties
Change
1 Greetings 2 1 Set up message notification
9 General Delivery Mailboxes
Preferences
1 1 Rerecord greeting 2 1 5 Cascading notification
1 2 Alternate greeting on/off 2 4 Distribution lists First select mailbox from list.
4 Setup
Options
1 3 Edit greetings 3 Personal settings Then:
1 3 1 Edit standard greeting 3 1 Change password 1 Review new messages
1 3 2 Edit alternate greeting 3 2 Change recorded name 2 Send message
1 4 Hear all greetings 4 Language options (if available) 3 Review old messages
2 Message settings 4 Access setup options
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To Address
Messages
During Playback Only
For a selected fax, press to print
8
8 8 Restart
4 # # Send (see "After Recording a Reply")
7 Go back 3 seconds
8 9 Restart from next 3 seconds
8 Pause message
9 Go forward 3 seconds
5 Forward with optional recording
8 7 Restart from prior 3 seconds
# Skip message summary
5 1 Stop optional recording/listen
44 Live reply
5 3 Delete optional recording
5 # Stop optional recording
After Recording a Reply
5 # 1 1 Mark as private
# Send 1 3 Special delivery options
5 # 1 2 Mark as urgent
1 Message Options 1 4 Review the message
5 # # Send optional recording
1 1 Change address 1 # Send
6 Save as new
1 2 Change recording 1 * Cancel
Mail to Nonsubscribers
Addressing
Send a
Select Send ( 2 ), then press #4
1 Change addressing
3 1 Mark as urgent
Message
1 1 Add addresses
3 3 Mark as private
Enter address, then record your message.
1 2 Hear all addresses
3 4 Future message delivery
2 Send
During Recording
1 3 Remove address
4 Review message
1 Stop recording and listen
1 # Send
4 1 Hear recording
3 Delete recording/restart
1 * Cancel
4 3 Rerecord
# Stop recording
2 Change recording
4 # Send
# * Cancel message
# 1 # 1 Mark as private
3 Change delivery type
4 # 1 Mark as private
# # Send message # 1 # 2 Mark as urgent
4 # 2 Mark as urgent
4 * Return to message options
Spell name, press # , select the match. Or press ## to enter by extension, then press # .
Press * to cancel the selection or # to confirm the selection. Press 1 to add more names, or ## to start recording.
# 1 Message options
(see "After Recording a Reply"
above)
4 #19 3
Mark as secure
5 #19 3
Mark as secure
9 3 Mark as secure3
4 #19 3
Mark as secure
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