Cisco Systems DX800956 Users Manual

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Cisco

DX80

User Guide

EFT Draft 1—Cisco Condential—Do Not Distribute

Contents

What’s in this guide

All entries in the table of contents are clickable hyperlinks that will take you to the corresponding article.

To go between chapters, you may

also click on any of the icons in the sidebar.

Introduction

Introduction ........................................................................... 4

Best Practice ........................................................................ 4

Introduction ........................................................................... 5

Tour the DX80 ..................................................................... 5

Set Up Your Phone for the First Time ................................. 6

Security ................................................................................ 7

Set a PIN Code or Password to Restrict Access................ 7

If You Forget Your PIN Code or Password .......................... 8

Lock and Unlock Screen .................................................... 9

Set or Change Screen-Lock Timeout ...............................10

Reply to a Voicemail ......................................................... 22

Forward a Voicemail ......................................................... 23

Delete a Voicemail ............................................................ 24

Call Park ............................................................................. 25

Store and Retrieve Active Call with Call Park ................... 25

Call Transfer ........................................................................ 26

Transfer a Call ................................................................... 26

Ad Hoc Conference ............................................................ 27

Create Conference ........................................................... 27

Meet Me Conference ......................................................... 28

Start or Join a Meet Me Conference ................................ 28

Calling Tasks

Common Call Tasks .............................................................12

Answer Call .......................................................................12

Disconnect Call .................................................................13

Hold and Resume ..............................................................14

Place Call ...........................................................................15

Place Call Using Contacts or Recents ...............................16

Place Call Using Speed Dials ............................................17

Video Call Basics ...............................................................18

Activating Selfview ............................................................19

Visual Voicemail .................................................................. 20

Send a Voicemail .............................................................. 20

Listen to a Voicemail ..........................................................21

WebEx Meetings

Start a Scheduled WebEx Meeting .....................................31

Contacts

Contacts ............................................................................. 33

Make Someone a Contact From Call History ................... 33

Make Someone a Favorite ................................................ 34

Allocating Numbers to Speed Dial ................................... 35

Camera

Setting the Camera Exposure Level ................................... 37

Settings

Gain Access to the Settings ............................................... 39

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Introduction

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Introduction

Best Practice

A successful video conference provides a face-to-face meeting, even if the participants are miles or continents apart. Keep in mind that it still is a meeting— normal etiquette and dress code apply even here.

General

Consider setting the unit to Automatic

•

Answer, but mute the microphone for privacy reasons, if possible.

Do not forget to rehearse “the noble

•

art of operating a video system” to the extent needed.

In the meeting room

Make sure that you do not experience

•

obstacles blocking the view to the microphone at all times.

Noise sources like computers placed

•

on the table should always be placed away from the microphone of your unit. The noise from such sources is often perceived as surprisingly loud by the remote participants.

Pay attention to the background your

•

system will provide to the remote participants. If the camera captures the corridor outside your oce, people passing by may distract your remote participants. This applies as well to curtains with a distinct texture pattern and, in particular, to curtains moving due to draught in the room.

If you are going to share content

•

some of the participants will normally make use of duo video. That implies the use of two video streams, one showing the presentation and the other

showing the presenter—or the group of presenters. Smaller systems may force you to choose between showing the presentation or the presenter.

For duo video some attention is needed.

•

Duo video is sometimes shown side–by– side with half the screen showing the presentation and the other half showing the presenter. Provide the impression that you seem to look towards the presentation instead of the impression that you sit with your back towards it, when all is viewed on the remote monitor. If in doubt, look straight into the camera to avoid this situation.

Other Tips

Brightness control

To adjust brightness, colors or other

settings of your system, use the touch pad. Adjust the monitor to suit the conditions of the conference room.

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Introduction

Tour the DX80

About Operating Modes

Your DX80 may operate in one of

two modes; Phone Only Mode or Standard Mode. In Standard Mode the DX80 acts as an Android tablet. Operating modes are set up by your

Administrator.

Phone Only Mode: Provides access

to the following functions:

Place calls

Access your list of Contacts

Display the list of Recent calls

Display any Voice Mail (Messages)

View PC (if applicable)

Display the Settings menu

(icon in upper right corner).

Camera with privacy shutter, turn counter-clockwise

to shut and clockwise to open

Microphone mute button, loudspeaker volume

controls and USB socket on the right side of the unit

Power On/O Loudspeaker Microphone in each leg.

  Power Supply  USB computer connection  HDMI computer connection  HDMI external monitor connection  SD card slot and Kensington lock  USB ports   Connect your computer LAN here to let your

DX80 and computer share a common LAN connection

 LAN connection.

Standard Mode: Requires that you

start the Phone App before you can use the system as a phone.

To start the Phone App tap the Phone

) in the left corner of the black

icon ( bottom bar. The Phone icon is shown in Standard Mode only.

The usual Android navigation buttons

(Back, Home and Recently Used Apps) will be shown when the Phone

App is running.

Note! The descriptions provided in

this document assume that the system either is in Phone Only Mode or that the Phone Application is running.

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Introduction

Set Up Your Phone for the First Time

When you start the system for the rst time, you will be invited to run a wizard. Just tap Get started, as outlined.

At rst, you will be prompted to log into WebEx. Enter your WebEx username and tap Next.

You will now be prompted sign in to WebEx

Messenger or CUCM IM and Presence.

Tap the one that applies to you.

About Setup

Provided that self-provisioning is allowed in your organization, your DX80 will automatically prompt you to enter the usernames and passwords needed for the appropriate accounts.

Note! This wizard will not appear for

units running in Phone Only Mode.

After you have run this wizard you will,

in most cases, be prompted to provide a PIN code or password to restrict access to your unit. This is described on the following page.

If you for some reason should want to run this wizard at a later stage, you must perform a Factory Reset. All user specied settings will then be erased and you will be able to start all over again.

Enter your Username and tap Continue.

Finally, it is time to make yourself at home.

You will now be invited to put your favorite

apps as shortcuts on your screen.

You will then be prompted to enter username and password for your Voicemail.

And then you are done!

To let your contacts and calendar get synced

up, you need to provide your Email address and the corresponding password.

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Security

Set a PIN Code or Password to Restrict Access

Tap Screen lock as outlined.

Tap PIN or Password. Selecting None (if possible) will

create a vulnerable system and cannot be recommended.

About PIN and Password

The system will normally prompt you

to enter a PIN code or password to prevent unrestricted access to your system.

The example shown here assumes

that you opt for a PIN code rather than a password, but the procedure is the same in both cases, apart from the fact that a password typically consists of a mixture of alphanumerical characters.

Using PIN as example, the system will prompt you to enter a four digit PIN code.

In order to prevent an unintended lock-out of yourself, you will now be prompted to conrm your PIN code. Enter the PIN code, followed by tapping OK.

Tap Continue when done.

Tap Home when done.

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Security

If You Forget Your PIN Code or Password

If you realize that you have forgotten you PIN code or password, tap ? in the upper right corner, as outlined.

Tap Forgot PIN.

Reset PIN or Password

If you happen to forget your PIN code or password, you may have the system reset the PIN code or password for you.

Once it has been reset, you may enter a new PIN code or password by following the procedure given on the previous page.

To do this successfully, you must

The example shown here uses the

Cisco User account as example, but the procedure is the same if you opt for using the Google account instead.

Emergency calls. Note that locked screens still let you place emergency calls. Tap the ? in the upper right corner.

You will now need to log in with your credentials. Tap Cisco

User or Google.

Your PIN code / password will now be reset and a new be

entered, see the previous page for more on that.

Enter username and password.

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Security

Lock and Unlock Screen

About Locking Screen

Screen locking is a way to block unauthorized access to your system. Make sure your screen is locked whenever you leave your system for a while.

You may set up the screenlock to

be activated automatically after a certain time of inactivity. This is described on the following page.

Emergency calls. Note that locked screens still let you place emergency calls. Tap the ? in the upper right corner.

To lock the screen, press the

Power button briey

To unlock the screen

enter your PIN code or password.

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Security

Set or Change Screen-Lock Timeout

Tap in the lower right corner, as outlined and then tap the

Settings icon, as outlined.

Tap Security and then tap Automatically lock.

Setting Timeout

Screen locking is a way to block unauthorized access to your system. Make sure your screen is locked whenever you leave your system for a while.

You may set up the screenlock to

be activated automatically after a certain time of inactivity.

Emergency calls. Note that locked screens still let you place emergency calls. Tap the ? in the upper right corner.

Select a timeout value.

Tap Home to exit the Settings.

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Calling Tasks

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Common Call Tasks

Answer Call

Tap Answer to accept the call and Decline to reject it.

A Few In-Call Tips

If parties on a call hear a beep, the

•

call may be monitored or recorded. Contact your system administrator for more information.

If you work in a contact center

•

or similar environment, you

can create, update, and delete your own prerecorded greeting that plays automatically if Agent Greeting is congured on your phone. For more information, contact your system administrator.

A Call Chaperone user cannot

•

answer an incoming call while calls are chaperoned.

Already in a call? If you are already in a call when someone calls you, the current call will be put on hold if you answer the new call. If you decline the new call, things will not change.

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Cisco Systems DX800956 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual