Cisco DX650 User Manual

Cisco DX650 User Guide, Release 10.2(2)

First Published: September 18, 2014
Last Modified: April 24, 2015
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
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The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product
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Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
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2015 Cisco Systems, Inc. All rights reserved.

CONTENTS

CHAPTER 1
CHAPTER 2
Phone Features 1
Cisco DX650 Hardware 1
Cisco DX650 Cable Installation 2
Hookswitch Clip Removal 2
TAPS Registration 2
Handset 3
Camera 3
Cable Lock 3
Operating Modes 3
Enhanced Mode 4
Simple Mode 4
Public Mode 4
Energy Savings 4
Cleaning 5
Phone Setup 7
Wired Network Connection 7
Connect to Wired Network 7
Share Wired Network Connection with Computer 8
Connect to Wireless Network 8
Connect to Hidden Wireless Network 8
Edit Wireless Network 8
Delete Wireless Network 9
TFTP 9
Connect to TFTP Server 9
Set Up Your Phone 9
Provision Phone with Self-Provisioning 10
Set Up Applications 10
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Add PIN 10
Add Password 11
CHAPTER 3
Customization and Settings 13
Home Screen 13
Work Spaces 13
Navigate Work Spaces 13
Set Up Home Screen 13
Add Application Icon to Home Screen 14
Widgets 14
Add Widget to Home Screen 15
Move Widget or Icon 15
Remove Widget or Icon 15
Change Wallpaper 15
Lock Screen 15
Unlock Screen 16
Place Emergency Call From Lock Screen 16
Reset Lost PIN or Password 16
Display the Call Application on the Lock Screen 17
Set Screen Timeout 17
Change Ringtone 17
Add Custom Ringtone 18
Adjust Phone Ringer Volume 18
Change Phone Screen Brightness 18
Cisco Unified Communications Self Care Portal 18
AnyConnect VPN 19
AutoNetDetect 19
Password Persistence 19
Add VPN Connection Profile 19
Edit VPN Connection Profile 20
Connect to VPN 20
Disconnect From VPN 21
Delete VPN Connection Profile 21
Optimize Video Call Experience Over VPN 21
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CHAPTER 4
Accessibility Features 23
Accessibility Features 23
Hard of Hearing Accessibility Features 25
Vision-Impaired and Blind Accessibility Features 27
Change Font Size 28
Change Screen Brightness 28
Enable Screen Lock Sound 29
Enable Spoken Passwords 29
Enable TalkBack 29
Explore by Touch 29
Explore by Touch Gestures 30
Explore by Touch Onscreen Keyboard Behavior 31
Enable Explore by Touch 31
Enable Touch Sounds 31
Dictate Text Entry 32
CHAPTER 5
Calling Tasks 33
Common Call Tasks 33
Answer Call 33
AutoAnswer with Headset or Speakerphone 35
Disconnect Call 35
Hold and Resume 36
Put Call on Hold 36
Remove Call From Hold on Different Line 36
Mute 37
Mute or Unmute Call 37
Place Call 37
Place Call with Headset 37
Place Call with Speakerphone 38
Place Call When Another Call Is Active 38
Dial From Corporate Directory on Personal Computer with Cisco Web Dialer 38
Notify When Busy or Ringing Extension Available 38
Dial From Favorites 39
Dial From Recent Contacts 39
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Redial 39
Search Local Contacts 39
Add Search Results to Contacts 40
Search Directory 40
Optimize Search Results 40
Speakerphone 40
Call History 41
Add Contact From Call History 41
Video Calls 41
Video Call Control Bar 41
Stop Your Video Transmission 42
Automatic Video Transmission 42
Stop Automatic Video Transmission 42
Adjust Video Exposure 42
Set Video Bandwidth 43
Self-Video 43
Show Self-Video 43
Presentations 43
Visual Voicemail 43
Call Voicemail 43
Listen to Voice Message 44
View Voice Message Details 44
Reply to Voice Message 44
Forward Voice Message 44
Delete Voice Message 45
Advanced Call Tasks 45
Active Call Movement 45
Switch Active Call From Desk Phone to Mobile Phone 45
Switch Active Call From Mobile Phone to Desk Phone 45
Switch Active Call From Mobile Phone to Desk Phone That Shares Same Line 46
Business Calls with Single Phone Number 46
Mobile Connect and Mobile Voice Access 46
Put Call Picked Up on Mobile Phone On Hold 47
Connect to Mobile Voice Access 48
Turn On Mobile Connect From Mobile Phone 48
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Turn Off Mobile Connect From Mobile Phone 48
Turn On or Off Mobile Connect Access to All Remote Destinations From Desk Phone 49
Use Mobile Voice Access to Call From Mobile Phone 49
Conference Calls 49
Ad Hoc Conference 49
Call Participants to Create Conference 50
Add Contacts to Conference 50
Join Conference 50
Join Together Existing Calls on Single Phone Line 51
Join Together Existing Calls on Multiple Phone Lines 51
Barge Conference 51
Barge Call on Shared Line to Create Conference 51
Meet Me Conference 51
Start Meet Me Conference 52
Join Meet Me Conference 52
Conference Participants List 52
Control Conference with Participants List 52
Call Forward 53
Set Up and Cancel Call Forward All From Phone 54
Set Up or Cancel Call Forwarding 54
Call Park 54
Store and Retrieve Active Call with Call Park 55
Direct and Store Active Call at Directed Call Park Number 55
Retrieve Parked Call From Directed Call Park Number 55
Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number 55
Call Pickup 56
Answer Call Ringing on Another Extension Within Call Pickup Group 56
Answer Call Ringing on Another Extension Outside Call Pickup Group 56
Answer Call Ringing on Another Extension in Group or in Associated Group 57
Answer Call Ringing on Particular Extension 57
Call Transfer 57
Transfer Call Without Talking to Transfer Recipient 58
Talk to Transfer Recipient Before Transferring Call 58
Call Transfer to Voicemail 58
Send Active, Ringing, or Held Call to Voicemail 59
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Do Not Disturb 59
Turn DND On and Off 59
Cisco Extension Mobility 59
Sign In to Extension Mobility From Lock Screen 60
Sign In to Extension Mobility From Settings 60
Sign Out of Extension Mobility From Lock Screen 60
Sign Out of Extension Mobility From Settings 61
Hunt Groups 61
Sign In and Out of Hunt Groups 61
Intelligent Proximity 61
Pair a Mobile Phone 62
Mobile Phone Autoconnect 62
Switch Connected Mobile Phone 62
Unpair a Mobile Phone 63
Answer Mobile Call 63
Decline Mobile Call 63
Place Mobile Call 63
Move Session Through Bluetooth 63
Adjust Mobile Phone Volume 64
Mobile Contacts and Mobile Call History Sharing 64
Sync Bluetooth Contacts 64
Save Bluetooth Contacts 64
Intercom Calls 64
Place Intercom Call to Preconfigured Intercom Number 65
Place Intercom Call to Any Intercom Number 65
Receive Intercom Call 65
Line and Call Definitions 66
Line and Call Icons 66
Multiple Calls 67
Switch Between Calls on One Line 67
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Switch Between Calls on Different Lines 67
Switch From Active Call to Answer Ringing Call 67
Remove Call From Hold on Current Line 68
Multiple Lines 68
Select a Line 68
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Enable All Calls on Primary Line 68
Place Call While Another Call Is Active 69
Secure Calls 69
Shared Lines 71
Remote-in-Use Icon 71
Call Information and Barge 71
Barge, cBarge, and Shared Lines 71
Single-Button and Multitouch Barge 71
Barge Features 72
Privacy and Shared Lines 72
Prevent and Allow Others to View or Barge Calls on Shared Line 73
Speed Dial 73
CHAPTER 6
Make Call with Speed-Dial Button 73
Make Call with On-Hook Abbreviated Dial 74
Suspicious Call Trace 74
Notify System Administrator About Suspicious or Harassing Call 74
Applications 75
View All Applications 75
Email 75
Inbox 75
Refresh Inbox 76
Sort Mailbox 76
Search Email Messages 76
Send Email Message 76
Save Email Message Draft 77
Reply to Email Message 77
Forward Email Message 77
Add Attachment to Email Message 77
Add CC or BCC Recipient 78
Delete Email Message 78
Delete Multiple Email Messages 78
Move Email Message 78
Mark Email Message as Favorite 79
Mark Multiple Email Messages as Favorites 79
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Mark Email Message as New 79
Mark Multiple Email Messages as New 79
Search Email Messages 80
Set Sorting Options 80
Add Signature to Email Messages 80
Digitally-Signed Email Messages 80
Set Email Check Frequency 81
Reset Email Account Password 81
Select Ringtone 81
Jabber 81
Jabber Account 82
Add Jabber Account 82
Automatic Sign-In 82
Availability 82
Set Your Status 82
Contacts 83
Add Chat Contact 83
Contact Requests 83
Remove Chat Contact 83
Unsynced Contacts 83
Add Unsynced Contact to Chat Contacts 84
Conversations 84
Start Conversation 84
End Conversation 84
Search 84
Start Conversation with Search Result 84
Settings 85
Enable Audio Notifications 85
Sign Out of Jabber 85
Meetings 85
Calendar Account 85
Add Event 86
Edit Event 86
Delete Event 87
Settings 87
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Hide Declined Events 87
Set Notifications 87
Select Ringtone 88
Set Default Reminder Time 88
People 88
Contact Details 88
Quick Contact Badge 88
View Recent Activity 89
Add Contact 89
Edit Contact 89
Remove Contact 90
Share Contact 90
Favorites 90
Mark Contact as Favorite 90
Groups 91
Add Group 91
Delete Group 91
Add Contact to Group 91
Edit Group 92
Search 92
Search Your Contacts 92
Import Contacts 93
Export Contacts 93
Set Display Options 93
Availability 93
WebEx 94
Sign In to WebEx 94
Sign In to WebEx with Single Sign-On 94
Start Instant WebEx Meeting 95
Schedule New WebEx Meeting 95
Start Scheduled WebEx Meeting 95
Join Scheduled WebEx Meeting 95
Join WebEx Meeting by Meeting Number 96
View Participant List 96
Chat with Participant 96
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Chat with Everyone 96
Invite More Participants During WebEx Meeting 97
Show Video During WebEx Meeting 97
More Applications 97
Auto-Update Applications 97
UCM App 98
Remove Application 98
CHAPTER 7
Accessories 99
Bluetooth 99
Device Profiles 99
Hands Free Profile 100
Phone Book Access Profile 100
Enable Bluetooth 100
Scan for Bluetooth Device 100
Pair Bluetooth Device 101
Unpair Bluetooth Device 101
Share Files 101
View Received Files 101
Make Phone Discoverable 102
Set Bluetooth Device Name 102
External Monitor 102
Connect External Monitor 102
Switch Display Mode 103
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Mouse Panning 103
Set Monitor Orientation 103
Launch Application on External Monitor 103
Autolaunch Application to External Monitor 104
Move Application to External Monitor 104
Move Application to Phone Screen 104
HDCP Support 104
External Camera 105
Close Self View 106
Move Video to Phone Display 106
Switch View Mode for Video Calls 106
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Swap Camera Views 106
Headset 107
Headset Support 107
Audio Quality 107
3.5 mm Headsets 108
Wireless Headset 108
USB Keyboard and Mouse 108
USB Memory Stick 108
USB-Powered Hub 108
USB Console Cable 108
CHAPTER 8
Product Safety, Security, and Related Information 109
Safety and Performance Information 109
Power Outage 109
Behavior During Times of Network Congestion 109
Emergency Response Notification 110
Emergency Response Notification for Call Application 110
Emergency Response Notification for VPN 110
External Devices 110
Headset Safety 111
Bluetooth Wireless Headset Performance 111
FCC Compliance Statements 111
FCC Part 15.21 Statement 112
FCC Receivers and Class B Digital Statement 112
CE Mark 112
Cryptographic Information 112
Data Backup 113
Back Up Data 113
Problem Report Tool 113
Report Problem 113
Additional Information 114
Obtaining Documentation and Submitting Service Request 114
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Phone Features

Cisco DX650 Hardware, page 1
Operating Modes, page 3
Energy Savings, page 4
Cleaning, page 5

Cisco DX650 Hardware

CHAPTER 1
Conference button10Privacy shutter slide switch1
Transfer button11Camera2
Volume button12Touchscreen3
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Cisco DX650 Cable Installation

Phone Features
Speaker button1312 key dial pad4
5
(HDSC) slot
Hold button9
Cisco DX650 Cable Installation
Stop Video button14Micro Secure Digital Standard Capacity
Headset button15Lock button6
Mute button16USB port7
Handset with light strip17End call button8
Computer port6Kensington Security Slot (K-Slot)1
Auxiliary port7micro-B USB port2
USB 2.0 port83.5-mm stereo line in/out jack3
HDMI type A port9Power port4
Network port5

Hookswitch Clip Removal

Some phones ship with a clip to secure the hookswitch. Before you use your phone, remove the hookswitch clip (if present) from the cradle area. With the clip removed, the hookswitch lifts slightly when you pick up the handset.

TAPS Registration

Tool for Auto-Registered Phones Support (TAPS) is used either for a new phone or to replace an existing phone. To register with TAPS, pick up the handset, enter the TAPS extension that your system administrator
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Phone Features

Handset

Handset
provides, and follow the voice prompts. You may need to enter your entire extension, including the area code. After your phone displays a confirmation message, hang up. The phone restarts.
The following table describes how to use the handset.
Then...If you want to...

Camera

Use the handset
Switch to the speakerphone or headset during a call
Adjust the volume level for a call
Slide the privacy shutter slide switch to open or close the camera shutter.
The camera can only be used by one application at a time. If you launch another application that requires use of the camera while you are on a video call, that application may crash.
While an external camera is connected, it becomes the default camera for the Call application. Other applications continue to use the internal camera.
Related Topics
External Camera, on page 105
Video Calls, on page 41
Lift it to go off-hook; replace it in the cradle to go on-hook.
The ringing line is selected automatically. Contact your system administrator for the options to select the primary line each time.
Press or , then hang up the handset.
Press during a call or after invoking a dial tone.

Cable Lock

You can secure the phone to a desktop with a laptop cable lock. The lock connects to the security slot on the back of the phone, and the cable can be secured to a desktop.
The security slot can accommodate a lock that is up to 20 mm wide. Compatible laptop cable locks include the Kensington laptop cable lock and laptop cable locks from other manufacturers that can fit into the security slot on the back of the phone.

Operating Modes

Your phone operates in different modes, as determined by your system administrator.
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Enhanced Mode

Enhanced Mode
All features are available in Enhanced Mode.

Simple Mode

If your system administrator has enabled Simple Mode, you only have access to the home screen, the Call application, and the Settings application. Some features of the Call and Settings applications are disabled in Simple Mode, including voice search. You can create contacts in Simple Mode, but these contacts do not sync with Exchange or other accounts. You cannot add shortcuts or widgets to the home screen, or change the wallpaper. Simple Mode does not support USB storage devices or SD cards.
Simple Mode supports Dual Independent Display with an external camera.
Your phone reboots when your system administrator enables or disables Simple Mode.
Phone Features

Public Mode

If your system administrator has enabled Public Mode, you only have access to the Call application. Some features of the Call application are disabled in Public Mode, including voice search, Visual Voicemail, and the ability to save contacts that are shared from a mobile phone through Bluetooth.
You cannot access the Lock screen, or set a PIN or password in Public Mode. Public Mode does not support USB storage devices or SD cards.
Your phone reboots when your system administrator enables or disables Public Mode.

Energy Savings

Your phone supports the Cisco EnergyWise program. Your system administrator may set up sleep (power down) and wake (power up) times for your phone to save energy.
If your phone is scheduled to sleep, the Lock button begins to blink 10 minutes before the scheduled sleep time.. If your system administrator enables audible alert, you hear your ringtone play. The ringtone plays according to the following schedule:
At 10 minutes before power down, the ringtone plays four times.
At 7 minutes before power down, the ringtone plays four times.
At 4 minutes before power down, the ringtone plays four times.
At 30 seconds before power down, the ringtone plays 15 times or until the phone powers down.
If your phone is inactive (idle) at the sleep time, a message reminds you that your phone is going to power down. To keep the phone active, tap the screen or press any key on the phone.
If your phone is active (for example, on a call), your phone waits until it has been inactive for a period of time before it notifies you of the pending power shutdown. Before the shutdown happens, a message reminds you that your phone is going to power down.
At the scheduled time, your phone powers up. To wake up the phone before the scheduled time, press .
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Phone Features

Cleaning

Cleaning
Wake and sleep times are linked to the configured days that you normally work. If your requirements change (for example, your work hours or work days change), contact your system administrator to adjust your phone settings.
For more information about EnergyWise and your phone, contact your system administrator.
Use only a soft, dry cloth to wipe the touchscreen. Do not use any liquids or powders on the phone, because they can contaminate phone components and cause failures.
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Cleaning
Phone Features
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Phone Setup

Wired Network Connection, page 7
Connect to Wireless Network, page 8
Connect to Hidden Wireless Network, page 8
Edit Wireless Network, page 8
Delete Wireless Network, page 9
TFTP, page 9
Set Up Your Phone, page 9

Wired Network Connection

You can connect your phone to a wired network.
You can also share a wired connection between a computer and your phone.
CHAPTER 2
If you restart your phone with the Lock button, network connectivity may be disrupted.Note

Connect to Wired Network

Procedure
Connect an Ethernet cable from the network port to the network.
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Share Wired Network Connection with Computer

Share Wired Network Connection with Computer
Procedure
Phone Setup
Step 1 Step 2
Connect an Ethernet cable from the network port to the network.
Connect an Ethernet cable from the computer port to a network port on the computer.

Connect to Wireless Network

Procedure
Step 1 Step 2 Step 3
In the Settings application, toggle Wi-Fi on.
Select a wireless network from the list of available networks.
Enter your credentials and tap Connect.

Connect to Hidden Wireless Network

Procedure
Step 1 Step 2 Step 3
Step 4
In the Settings application, toggle Wi-Fi on.
Tap Add Network.
Enter the Network Service Set Identifier (SSID), select the Security mode, enter your credentials, and tap Save.
Select the network and tap Connect.

Edit Wireless Network

Procedure
Step 1 Step 2
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In the Settings application, tap and hold a wireless network from the list of available networks.
Tap Modify Network.
Phone Setup

Delete Wireless Network

Procedure
Delete Wireless Network
Step 1 Step 2
In the Settings application, tap and hold a wireless network from the list of available networks.
Tap Forget Network.

TFTP

Connect to a Trivial File Transfer Protocol (TFTP) server to configure your phone, adjust connectivity, and receive firmware updates. Contact your system administrator for a TFTP server address.

Connect to TFTP Server

Procedure
Step 1 Step 2 Step 3 Step 4 Step 5
In the Settings application, tap More....
Tap TFTP Server Settings.
Tap Use Alternate TFTP Server.
Tap TFTP Server1.
Enter the TFTP server address and tap OK.

Set Up Your Phone

You are prompted to set up your phone the first time that you turn the phone on. You will not be prompted for some or all of these steps if your administrator has set your phone up for you.
Procedure
Step 1 Step 2
Set up your wireless network access. This step is not necessary if you connect your phone to a wired network.
If prompted, enter your TFTP server settings and tap Continue.
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Provision Phone with Self-Provisioning

If updated firmware is available, it will be installed and your phone will restart.
Phone Setup
Step 3
On the Welcome screen, select Tap here to begin and follow the prompts for self-provisioning (if prompted), application setup, and selection of a PIN or password.
Provision Phone with Self-Provisioning
Procedure
Step 1 Step 2
Enter your user name, password, and Cisco Unified Communications Manager server address.
Tap Sign In.

Set Up Applications

Tap Skip to skip the setup of any of these applications.Note

Add PIN

Step 1 Step 2 Step 3 Step 4 Step 5
Step 1 Step 2 Step 3 Step 4
Procedure
Tap Get started.
Follow the on-screen instructions to enter your WebEx credentials.
Follow the on-screen instructions to enter your Jabber credentials.
Follow the on-screen instructions to enter your Voicemail credentials.
Follow the on-screen instructions to enter your Email credentials.
Procedure
When you are prompted to set a PIN or password, tap Ok.
Tap PIN.
Enter a PIN and tap Continue. Your PIN must be at least four digits.
Enter your PIN again and tap OK to confirm your PIN.
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Phone Setup

Add Password

Add Password
Procedure
Step 1 Step 2 Step 3 Step 4
When you are prompted to set a PIN or password, tap Ok.
Tap Password.
Enter a password and tap Continue. Your password must be at least four characters.
Enter your password again and tap OK to confirm your password.
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Add Password
Phone Setup
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Customization and Settings

Home Screen

The home screen uses a landscape orientation. Place widgets and shortcuts anywhere on the home screen.
CHAPTER 3
Home Screen, page 13
Lock Screen, page 15
Change Ringtone, page 17
Adjust Phone Ringer Volume, page 18
Change Phone Screen Brightness, page 18
Cisco Unified Communications Self Care Portal, page 18
AnyConnect VPN, page 19

Work Spaces

Multiple work spaces are available for you to set up. Each work space holds a variety of widgets and shortcuts in any configuration.
Navigate Work Spaces
Procedure
Swipe left or right on an open space on the home screen to go to the work space to the left or to the right.

Set Up Home Screen

Add applications, widgets, and folders, or change your wallpaper to set up your home screen.
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Set Up Home Screen
Add Application Icon to Home Screen
Procedure
Customization and Settings
Step 1
Step 2 Step 3
Widgets
Tap .
Tap and hold an application.
Drag the application icon to an empty space on any of the home screen work spaces.
Widgets are small applications that you can place on the home screen. Widgets provide at-a-glance information and some functions from full applications.
The following table describes some of the widgets that your phone includes.
Display upcoming events.Calendar
Display an analog clock.Cisco Clock
Display upcoming WebEx meetings.Cisco WebEx Meetings
Contact
Display an icon for one of your contacts. Tap the icon to open the Quick Contact Badge for that contact.
Shortcuts for configured applications.Desktop Widget
Display a digital clock.Digital Clock
Phone Features
Display an icon for one of your contacts. Tap the icon to call that contact.Direct Dial
Display recent email messages.Email
Display your favorite contacts.Favorites
Display all recent calls, missed calls, messages, or speed dials.Phone
Toggle these features on or off: Forward All, Privacy, Do Not Disturb, Mobility and Self-View.
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Customization and Settings
Add Widget to Home Screen
Procedure

Lock Screen

Step 1
Step 2 Step 3 Step 4
Tap .
Tap Widgets.
Tap and hold a widget.
Drag the widget to an empty space on any of the home screen work spaces.
Move Widget or Icon
Procedure
Drag the widget or icon to an empty space on the home screen. Drag a widget or icon to either side of the screen to place the widget or icon on another work space.
Remove Widget or Icon
Procedure
Step 1 Step 2
Tap and hold the widget or icon.
Drag the widget or icon up to Remove. The widget or icon is deleted and Remove disappears.
Change Wallpaper
Procedure
Step 1 Step 2 Step 3
Tap and hold an open space on the home screen.
Tap Wallpapers.
Select a wallpaper.
Lock Screen
The Lock screen is displayed when the phone is locked (inactive).
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Unlock Screen

Use a PIN or password to unlock your phone. Your PIN or password is stored on the phone, and it is not the same as a PIN or password for any other service.
You can set the amount of time that your phone can be inactive before the screen locks. Your system administrator may disable the screen lock during your work hours.
By default, the home screen is displayed when you unlock your phone. You can configure your phone to unlock to the Call application.
Unlock Screen
Procedure
Customization and Settings
Step 1 Step 2
Enter your PIN.
Press # or tap Unlock.

Place Emergency Call From Lock Screen

Procedure
Step 1 Step 2
Tap ?.
Tap Emergency call.

Reset Lost PIN or Password

Procedure
Step 1 Step 2 Step 3
Step 4
Tap ?.
Tap Forgot PIN or Forgot Password.
Select a Cisco Unified Communications Manager or Google™account and enter your credentials. You can only select an active account.
Reset your PIN or password. Your phone is now unlocked and your new PIN or password is ready to use.
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