Cisco DX650 User Manual

Cisco DX650 User Guide, Release 10.2(2)

First Published: September 18, 2014

Last Modified: April 24, 2015

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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

•

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright©1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: http://

www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership

relationship between Cisco and any other company. (1110R)

The Bluetooth word mark and logo are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Cisco Systems, Inc., is under license.

Google, Google Play, Android and certain other marks are trademarks of Google Inc.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

CHAPTER 1

CHAPTER 2

Phone Features 1

Cisco DX650 Hardware 1

Cisco DX650 Cable Installation 2

Hookswitch Clip Removal 2

TAPS Registration 2

Handset 3

Camera 3

Cable Lock 3

Operating Modes 3

Enhanced Mode 4

Simple Mode 4

Public Mode 4

Energy Savings 4

Cleaning 5

Phone Setup 7

Wired Network Connection 7

Connect to Wired Network 7

Share Wired Network Connection with Computer 8

Connect to Wireless Network 8

Connect to Hidden Wireless Network 8

Edit Wireless Network 8

Delete Wireless Network 9

TFTP 9

Connect to TFTP Server 9

Set Up Your Phone 9

Provision Phone with Self-Provisioning 10

Set Up Applications 10

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Contents

Add PIN 10

Add Password 11

CHAPTER 3

Customization and Settings 13

Home Screen 13

Work Spaces 13

Navigate Work Spaces 13

Set Up Home Screen 13

Add Application Icon to Home Screen 14

Widgets 14

Add Widget to Home Screen 15

Move Widget or Icon 15

Remove Widget or Icon 15

Change Wallpaper 15

Lock Screen 15

Unlock Screen 16

Place Emergency Call From Lock Screen 16

Reset Lost PIN or Password 16

Display the Call Application on the Lock Screen 17

Set Screen Timeout 17

Change Ringtone 17

Add Custom Ringtone 18

Adjust Phone Ringer Volume 18

Change Phone Screen Brightness 18

Cisco Unified Communications Self Care Portal 18

AnyConnect VPN 19

AutoNetDetect 19

Password Persistence 19

Add VPN Connection Profile 19

Edit VPN Connection Profile 20

Connect to VPN 20

Disconnect From VPN 21

Delete VPN Connection Profile 21

Optimize Video Call Experience Over VPN 21

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CHAPTER 4

Accessibility Features 23

Hard of Hearing Accessibility Features 25

Vision-Impaired and Blind Accessibility Features 27

Change Font Size 28

Change Screen Brightness 28

Enable Screen Lock Sound 29

Enable Spoken Passwords 29

Enable TalkBack 29

Explore by Touch 29

Explore by Touch Gestures 30

Explore by Touch Onscreen Keyboard Behavior 31

Enable Explore by Touch 31

Enable Touch Sounds 31

Dictate Text Entry 32

CHAPTER 5

Calling Tasks 33

Common Call Tasks 33

Answer Call 33

AutoAnswer with Headset or Speakerphone 35

Disconnect Call 35

Hold and Resume 36

Put Call on Hold 36

Remove Call From Hold on Different Line 36

Mute 37

Mute or Unmute Call 37

Place Call 37

Place Call with Headset 37

Place Call with Speakerphone 38

Place Call When Another Call Is Active 38

Dial From Corporate Directory on Personal Computer with Cisco Web Dialer 38

Notify When Busy or Ringing Extension Available 38

Dial From Favorites 39

Dial From Recent Contacts 39

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Redial 39

Search Local Contacts 39

Add Search Results to Contacts 40

Search Directory 40

Optimize Search Results 40

Speakerphone 40

Call History 41

Add Contact From Call History 41

Video Calls 41

Video Call Control Bar 41

Stop Your Video Transmission 42

Automatic Video Transmission 42

Stop Automatic Video Transmission 42

Adjust Video Exposure 42

Set Video Bandwidth 43

Self-Video 43

Show Self-Video 43

Presentations 43

Visual Voicemail 43

Call Voicemail 43

Listen to Voice Message 44

View Voice Message Details 44

Reply to Voice Message 44

Forward Voice Message 44

Delete Voice Message 45

Advanced Call Tasks 45

Active Call Movement 45

Switch Active Call From Desk Phone to Mobile Phone 45

Switch Active Call From Mobile Phone to Desk Phone 45

Switch Active Call From Mobile Phone to Desk Phone That Shares Same Line 46

Business Calls with Single Phone Number 46

Mobile Connect and Mobile Voice Access 46

Put Call Picked Up on Mobile Phone On Hold 47

Connect to Mobile Voice Access 48

Turn On Mobile Connect From Mobile Phone 48

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Turn Off Mobile Connect From Mobile Phone 48

Turn On or Off Mobile Connect Access to All Remote Destinations From Desk Phone 49

Use Mobile Voice Access to Call From Mobile Phone 49

Conference Calls 49

Ad Hoc Conference 49

Call Participants to Create Conference 50

Add Contacts to Conference 50

Join Conference 50

Join Together Existing Calls on Single Phone Line 51

Join Together Existing Calls on Multiple Phone Lines 51

Barge Conference 51

Barge Call on Shared Line to Create Conference 51

Meet Me Conference 51

Start Meet Me Conference 52

Join Meet Me Conference 52

Conference Participants List 52

Control Conference with Participants List 52

Call Forward 53

Set Up and Cancel Call Forward All From Phone 54

Set Up or Cancel Call Forwarding 54

Call Park 54

Store and Retrieve Active Call with Call Park 55

Direct and Store Active Call at Directed Call Park Number 55

Retrieve Parked Call From Directed Call Park Number 55

Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number 55

Call Pickup 56

Answer Call Ringing on Another Extension Within Call Pickup Group 56

Answer Call Ringing on Another Extension Outside Call Pickup Group 56

Answer Call Ringing on Another Extension in Group or in Associated Group 57

Answer Call Ringing on Particular Extension 57

Call Transfer 57

Transfer Call Without Talking to Transfer Recipient 58

Talk to Transfer Recipient Before Transferring Call 58

Call Transfer to Voicemail 58

Send Active, Ringing, or Held Call to Voicemail 59

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Do Not Disturb 59

Turn DND On and Off 59

Cisco Extension Mobility 59

Sign Out of Extension Mobility From Lock Screen 60

Sign Out of Extension Mobility From Settings 61

Hunt Groups 61

Intelligent Proximity 61

Pair a Mobile Phone 62

Mobile Phone Autoconnect 62

Switch Connected Mobile Phone 62

Unpair a Mobile Phone 63

Answer Mobile Call 63

Decline Mobile Call 63

Place Mobile Call 63

Move Session Through Bluetooth 63

Adjust Mobile Phone Volume 64

Mobile Contacts and Mobile Call History Sharing 64

Sync Bluetooth Contacts 64

Save Bluetooth Contacts 64

Intercom Calls 64

Place Intercom Call to Preconfigured Intercom Number 65

Place Intercom Call to Any Intercom Number 65

Receive Intercom Call 65

Line and Call Definitions 66

Line and Call Icons 66

Multiple Calls 67

Switch Between Calls on One Line 67

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Switch Between Calls on Different Lines 67

Switch From Active Call to Answer Ringing Call 67

Remove Call From Hold on Current Line 68

Multiple Lines 68

Select a Line 68

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Enable All Calls on Primary Line 68

Place Call While Another Call Is Active 69

Secure Calls 69

Shared Lines 71

Remote-in-Use Icon 71

Call Information and Barge 71

Barge, cBarge, and Shared Lines 71

Single-Button and Multitouch Barge 71

Barge Features 72

Privacy and Shared Lines 72

Prevent and Allow Others to View or Barge Calls on Shared Line 73

Speed Dial 73

CHAPTER 6

Make Call with Speed-Dial Button 73

Make Call with On-Hook Abbreviated Dial 74

Suspicious Call Trace 74

Notify System Administrator About Suspicious or Harassing Call 74

Applications 75

View All Applications 75

Email 75

Inbox 75

Refresh Inbox 76

Sort Mailbox 76

Search Email Messages 76

Send Email Message 76

Save Email Message Draft 77

Reply to Email Message 77

Forward Email Message 77

Add Attachment to Email Message 77

Add CC or BCC Recipient 78

Delete Email Message 78

Delete Multiple Email Messages 78

Move Email Message 78

Mark Email Message as Favorite 79

Mark Multiple Email Messages as Favorites 79

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Mark Email Message as New 79

Mark Multiple Email Messages as New 79

Search Email Messages 80

Set Sorting Options 80

Add Signature to Email Messages 80

Digitally-Signed Email Messages 80

Set Email Check Frequency 81

Reset Email Account Password 81

Select Ringtone 81

Jabber 81

Jabber Account 82

Add Jabber Account 82

Automatic Sign-In 82

Availability 82

Set Your Status 82

Contacts 83

Add Chat Contact 83

Contact Requests 83

Remove Chat Contact 83

Unsynced Contacts 83

Add Unsynced Contact to Chat Contacts 84

Conversations 84

Start Conversation 84

End Conversation 84

Search 84

Start Conversation with Search Result 84

Settings 85

Enable Audio Notifications 85

Sign Out of Jabber 85

Meetings 85

Calendar Account 85

Add Event 86

Edit Event 86

Delete Event 87

Settings 87

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Hide Declined Events 87

Set Notifications 87

Select Ringtone 88

Set Default Reminder Time 88

People 88

Contact Details 88

Quick Contact Badge 88

View Recent Activity 89

Add Contact 89

Edit Contact 89

Remove Contact 90

Share Contact 90

Favorites 90

Mark Contact as Favorite 90

Groups 91

Add Group 91

Delete Group 91

Add Contact to Group 91

Edit Group 92

Search 92

Search Your Contacts 92

Import Contacts 93

Export Contacts 93

Set Display Options 93

Availability 93

WebEx 94

Start Instant WebEx Meeting 95

Schedule New WebEx Meeting 95

Start Scheduled WebEx Meeting 95

Join Scheduled WebEx Meeting 95

Join WebEx Meeting by Meeting Number 96

View Participant List 96

Chat with Participant 96

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Chat with Everyone 96

Invite More Participants During WebEx Meeting 97

Show Video During WebEx Meeting 97

More Applications 97

Auto-Update Applications 97

UCM App 98

Remove Application 98

CHAPTER 7

Accessories 99

Bluetooth 99

Device Profiles 99

Hands Free Profile 100

Phone Book Access Profile 100

Enable Bluetooth 100

Scan for Bluetooth Device 100

Pair Bluetooth Device 101

Unpair Bluetooth Device 101

Share Files 101

View Received Files 101

Make Phone Discoverable 102

Set Bluetooth Device Name 102

External Monitor 102

Connect External Monitor 102

Switch Display Mode 103

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Mouse Panning 103

Set Monitor Orientation 103

Launch Application on External Monitor 103

Autolaunch Application to External Monitor 104

Move Application to External Monitor 104

Move Application to Phone Screen 104

HDCP Support 104

External Camera 105

Close Self View 106

Move Video to Phone Display 106

Switch View Mode for Video Calls 106

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Swap Camera Views 106

Headset 107

Headset Support 107

Audio Quality 107

3.5 mm Headsets 108

Wireless Headset 108

USB Keyboard and Mouse 108

USB Memory Stick 108

USB-Powered Hub 108

USB Console Cable 108

CHAPTER 8

Product Safety, Security, and Related Information 109

Safety and Performance Information 109

Power Outage 109

Behavior During Times of Network Congestion 109

Emergency Response Notification 110

Emergency Response Notification for Call Application 110

Emergency Response Notification for VPN 110

External Devices 110

Headset Safety 111

Bluetooth Wireless Headset Performance 111

FCC Compliance Statements 111

FCC Part 15.21 Statement 112

FCC Receivers and Class B Digital Statement 112

CE Mark 112

Cryptographic Information 112

Data Backup 113

Back Up Data 113

Problem Report Tool 113

Report Problem 113

Additional Information 114

Obtaining Documentation and Submitting Service Request 114

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Phone Features

Cisco DX650 Hardware, page 1

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Operating Modes, page 3

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Energy Savings, page 4

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Cleaning, page 5

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Cisco DX650 Hardware

CHAPTER 1

Conference button10Privacy shutter slide switch1

Transfer button11Camera2

Volume button12Touchscreen3

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Cisco DX650 Cable Installation

Phone Features

Speaker button1312 key dial pad4

(HDSC) slot

Hold button9

Cisco DX650 Cable Installation

Stop Video button14Micro Secure Digital Standard Capacity

Headset button15Lock button6

Mute button16USB port7

Handset with light strip17End call button8

Computer port6Kensington Security Slot (K-Slot)1

Auxiliary port7micro-B USB port2

USB 2.0 port83.5-mm stereo line in/out jack3

HDMI type A port9Power port4

Network port5

Hookswitch Clip Removal

Some phones ship with a clip to secure the hookswitch. Before you use your phone, remove the hookswitch clip (if present) from the cradle area. With the clip removed, the hookswitch lifts slightly when you pick up the handset.

TAPS Registration

Tool for Auto-Registered Phones Support (TAPS) is used either for a new phone or to replace an existing phone. To register with TAPS, pick up the handset, enter the TAPS extension that your system administrator

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Phone Features

Handset

provides, and follow the voice prompts. You may need to enter your entire extension, including the area code. After your phone displays a confirmation message, hang up. The phone restarts.

The following table describes how to use the handset.

Then...If you want to...

Camera

Use the handset

Switch to the speakerphone or headset during a call

Adjust the volume level for a call

Slide the privacy shutter slide switch to open or close the camera shutter.

The camera can only be used by one application at a time. If you launch another application that requires use of the camera while you are on a video call, that application may crash.

While an external camera is connected, it becomes the default camera for the Call application. Other applications continue to use the internal camera.

Related Topics

External Camera, on page 105

Video Calls, on page 41

Lift it to go off-hook; replace it in the cradle to go on-hook.

The ringing line is selected automatically. Contact your system administrator for the options to select the primary line each time.

Press or , then hang up the handset.

Press during a call or after invoking a dial tone.

Cable Lock

You can secure the phone to a desktop with a laptop cable lock. The lock connects to the security slot on the back of the phone, and the cable can be secured to a desktop.

The security slot can accommodate a lock that is up to 20 mm wide. Compatible laptop cable locks include the Kensington laptop cable lock and laptop cable locks from other manufacturers that can fit into the security slot on the back of the phone.

Operating Modes

Your phone operates in different modes, as determined by your system administrator.

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Enhanced Mode

All features are available in Enhanced Mode.

Simple Mode

If your system administrator has enabled Simple Mode, you only have access to the home screen, the Call application, and the Settings application. Some features of the Call and Settings applications are disabled in Simple Mode, including voice search. You can create contacts in Simple Mode, but these contacts do not sync with Exchange or other accounts. You cannot add shortcuts or widgets to the home screen, or change the wallpaper. Simple Mode does not support USB storage devices or SD cards.

Simple Mode supports Dual Independent Display with an external camera.

Your phone reboots when your system administrator enables or disables Simple Mode.

Phone Features

Public Mode

If your system administrator has enabled Public Mode, you only have access to the Call application. Some features of the Call application are disabled in Public Mode, including voice search, Visual Voicemail, and the ability to save contacts that are shared from a mobile phone through Bluetooth.

You cannot access the Lock screen, or set a PIN or password in Public Mode. Public Mode does not support USB storage devices or SD cards.

Your phone reboots when your system administrator enables or disables Public Mode.

Energy Savings

Your phone supports the Cisco EnergyWise program. Your system administrator may set up sleep (power down) and wake (power up) times for your phone to save energy.

If your phone is scheduled to sleep, the Lock button begins to blink 10 minutes before the scheduled sleep time.. If your system administrator enables audible alert, you hear your ringtone play. The ringtone plays according to the following schedule:

At 10 minutes before power down, the ringtone plays four times.

•

At 7 minutes before power down, the ringtone plays four times.

•

At 4 minutes before power down, the ringtone plays four times.

•

At 30 seconds before power down, the ringtone plays 15 times or until the phone powers down.

•

If your phone is inactive (idle) at the sleep time, a message reminds you that your phone is going to power down. To keep the phone active, tap the screen or press any key on the phone.

If your phone is active (for example, on a call), your phone waits until it has been inactive for a period of time before it notifies you of the pending power shutdown. Before the shutdown happens, a message reminds you that your phone is going to power down.

At the scheduled time, your phone powers up. To wake up the phone before the scheduled time, press .

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Cleaning

Wake and sleep times are linked to the configured days that you normally work. If your requirements change (for example, your work hours or work days change), contact your system administrator to adjust your phone settings.

For more information about EnergyWise and your phone, contact your system administrator.

Use only a soft, dry cloth to wipe the touchscreen. Do not use any liquids or powders on the phone, because they can contaminate phone components and cause failures.

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Cleaning

Phone Features

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Phone Setup

Wired Network Connection, page 7

•

Connect to Wireless Network, page 8

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Connect to Hidden Wireless Network, page 8

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Edit Wireless Network, page 8

•

Delete Wireless Network, page 9

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TFTP, page 9

•

Set Up Your Phone, page 9

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Wired Network Connection

You can connect your phone to a wired network.

You can also share a wired connection between a computer and your phone.

CHAPTER 2

If you restart your phone with the Lock button, network connectivity may be disrupted.Note

Connect to Wired Network

Procedure

Connect an Ethernet cable from the network port to the network.

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Share Wired Network Connection with Computer

Procedure

Phone Setup

Step 1 Step 2

Connect an Ethernet cable from the network port to the network.

Connect an Ethernet cable from the computer port to a network port on the computer.

Connect to Wireless Network

Procedure

Step 1 Step 2 Step 3

In the Settings application, toggle Wi-Fi on.

Select a wireless network from the list of available networks.

Enter your credentials and tap Connect.

Connect to Hidden Wireless Network

Procedure

Step 1 Step 2 Step 3

Step 4

In the Settings application, toggle Wi-Fi on.

Tap Add Network.

Enter the Network Service Set Identifier (SSID), select the Security mode, enter your credentials, and tap Save.

Select the network and tap Connect.

Edit Wireless Network

Procedure

Step 1 Step 2

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In the Settings application, tap and hold a wireless network from the list of available networks.

Tap Modify Network.

Phone Setup

Delete Wireless Network

Procedure

Delete Wireless Network

Step 1 Step 2

In the Settings application, tap and hold a wireless network from the list of available networks.

Tap Forget Network.

TFTP

Connect to a Trivial File Transfer Protocol (TFTP) server to configure your phone, adjust connectivity, and receive firmware updates. Contact your system administrator for a TFTP server address.

Connect to TFTP Server

Procedure

Step 1 Step 2 Step 3 Step 4 Step 5

In the Settings application, tap More....

Tap TFTP Server Settings.

Tap Use Alternate TFTP Server.

Tap TFTP Server1.

Enter the TFTP server address and tap OK.

Set Up Your Phone

You are prompted to set up your phone the first time that you turn the phone on. You will not be prompted for some or all of these steps if your administrator has set your phone up for you.

Procedure

Step 1 Step 2

Set up your wireless network access. This step is not necessary if you connect your phone to a wired network.

If prompted, enter your TFTP server settings and tap Continue.

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Provision Phone with Self-Provisioning

If updated firmware is available, it will be installed and your phone will restart.

Phone Setup

Step 3

On the Welcome screen, select Tap here to begin and follow the prompts for self-provisioning (if prompted), application setup, and selection of a PIN or password.

Provision Phone with Self-Provisioning

Procedure

Step 1 Step 2

Enter your user name, password, and Cisco Unified Communications Manager server address.

Tap Sign In.

Set Up Applications

Tap Skip to skip the setup of any of these applications.Note

Add PIN

Step 1 Step 2 Step 3 Step 4 Step 5

Step 1 Step 2 Step 3 Step 4

Procedure

Tap Get started.

Follow the on-screen instructions to enter your WebEx credentials.

Follow the on-screen instructions to enter your Jabber credentials.

Follow the on-screen instructions to enter your Voicemail credentials.

Follow the on-screen instructions to enter your Email credentials.

Procedure

When you are prompted to set a PIN or password, tap Ok.

Tap PIN.

Enter a PIN and tap Continue. Your PIN must be at least four digits.

Enter your PIN again and tap OK to confirm your PIN.

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Phone Setup

Add Password

Procedure

Step 1 Step 2 Step 3 Step 4

When you are prompted to set a PIN or password, tap Ok.

Tap Password.

Enter a password and tap Continue. Your password must be at least four characters.

Enter your password again and tap OK to confirm your password.

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Add Password

Phone Setup

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Customization and Settings

•

Home Screen

The home screen uses a landscape orientation. Place widgets and shortcuts anywhere on the home screen.

CHAPTER 3

Home Screen, page 13

Lock Screen, page 15

Change Ringtone, page 17

Adjust Phone Ringer Volume, page 18

Change Phone Screen Brightness, page 18

Cisco Unified Communications Self Care Portal, page 18

AnyConnect VPN, page 19

Work Spaces

Multiple work spaces are available for you to set up. Each work space holds a variety of widgets and shortcuts in any configuration.

Navigate Work Spaces

Procedure

Swipe left or right on an open space on the home screen to go to the work space to the left or to the right.

Set Up Home Screen

Add applications, widgets, and folders, or change your wallpaper to set up your home screen.

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Set Up Home Screen

Add Application Icon to Home Screen

Procedure

Customization and Settings

Step 1

Step 2 Step 3

Widgets

Tap .

Tap and hold an application.

Drag the application icon to an empty space on any of the home screen work spaces.

Widgets are small applications that you can place on the home screen. Widgets provide at-a-glance information and some functions from full applications.

The following table describes some of the widgets that your phone includes.

Display upcoming events.Calendar

Display an analog clock.Cisco Clock

Display upcoming WebEx meetings.Cisco WebEx Meetings

Contact

Display an icon for one of your contacts. Tap the icon to open the Quick Contact Badge for that contact.

Shortcuts for configured applications.Desktop Widget

Display a digital clock.Digital Clock

Phone Features

Display an icon for one of your contacts. Tap the icon to call that contact.Direct Dial

Display recent email messages.Email

Display your favorite contacts.Favorites

Display all recent calls, missed calls, messages, or speed dials.Phone

Toggle these features on or off: Forward All, Privacy, Do Not Disturb, Mobility and Self-View.

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Customization and Settings

Add Widget to Home Screen

Procedure

Lock Screen

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Widgets.

Tap and hold a widget.

Drag the widget to an empty space on any of the home screen work spaces.

Move Widget or Icon

Procedure

Drag the widget or icon to an empty space on the home screen. Drag a widget or icon to either side of the screen to place the widget or icon on another work space.

Remove Widget or Icon

Procedure

Step 1 Step 2

Tap and hold the widget or icon.

Drag the widget or icon up to Remove. The widget or icon is deleted and Remove disappears.

Change Wallpaper

Procedure

Step 1 Step 2 Step 3

Tap and hold an open space on the home screen.

Tap Wallpapers.

Select a wallpaper.

Lock Screen

The Lock screen is displayed when the phone is locked (inactive).

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Unlock Screen

Use a PIN or password to unlock your phone. Your PIN or password is stored on the phone, and it is not the same as a PIN or password for any other service.

You can set the amount of time that your phone can be inactive before the screen locks. Your system administrator may disable the screen lock during your work hours.

By default, the home screen is displayed when you unlock your phone. You can configure your phone to unlock to the Call application.

Unlock Screen

Procedure

Customization and Settings

Step 1 Step 2

Enter your PIN.

Press # or tap Unlock.

Place Emergency Call From Lock Screen

Procedure

Step 1 Step 2

Tap ?.

Tap Emergency call.

Reset Lost PIN or Password

Procedure

Step 1 Step 2 Step 3

Step 4

Tap ?.

Tap Forgot PIN or Forgot Password.

Select a Cisco Unified Communications Manager or Google™account and enter your credentials. You can only select an active account.

Reset your PIN or password. Your phone is now unlocked and your new PIN or password is ready to use.

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Customization and Settings

Display the Call Application on the Lock Screen

Procedure

Display the Call Application on the Lock Screen

Step 1 Step 2 Step 3

In the Settings application, tap Security.

Tap Default App.

Tap Display phone app on lock screen.

Set Screen Timeout

Procedure

Step 1 Step 2 Step 3

In the Settings application, tap Security.

Tap Automatically Lock.

Select the length of time that your phone can be inactive before the screen locks. Note that your security settings may limit your screen timeout choices.

Change Ringtone

Step 1 Step 2 Step 3 Step 4

Procedure

In the Settings application, tap Sound.

Tap Phone Ringtone.

Tap a ringtone to play a sample of it.

Select a ringtone and tap OK.

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Add Custom Ringtone

Procedure

Customization and Settings

Step 1 Step 2

Connect your phone to a computer with a microUSB cable.

Copy an MP3 file to the Alarms folder.

Adjust Phone Ringer Volume

Check with your system administrator to see if a minimum ringer volume setting was configured.

Procedure

Press while the handset is in the cradle and the headset and speakerphone buttons are off. The new ringer volume is saved automatically.

Change Phone Screen Brightness

Note

If you change the brightness setting on your phone, do not unplug the phone from its power source for at least one minute or the brightness setting will not get saved.

Procedure

Step 1 Step 2

Tap Settings.

To make adjustments, slide the brightness indicator up or down.

Cisco Unified Communications Self Care Portal

See the Cisco Unified Communications Self Care Portal User Guide for information about how to use Unified Communications Self-Care Portal to configure user settings for your phone.

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Customization and Settings

AnyConnect VPN

Your system administrator sets up the AnyConnect VPN application. AnyConnect VPN allows you to have secure remote access to corporate resources on your phone. For security reasons, the usual recommendation is that you connect to a VPN through a wired network connection.

If your system administrator has set up a VPN connection profile for you with Cisco Unified Communications Manager, the profile appears in the VPN Connection list. You cannot edit or delete these VPN connections.

Your system administrator can enable you to create and edit your own VPN connections.

AutoNetDetect

If your system administrator enables the AutoNetDetect feature for a VPN connection profile that is set up with Cisco Unified Communications Manager, your phone automatically attempts to establish a VPN connection.

AnyConnect VPN

Password Persistence

If your system administrator enables the Password Persistence feature for a VPN connection profile that is set up with Cisco Unified Communications Manager, the AnyConnect VPN application stores a previously successful password. You cannot change a working password.

Add VPN Connection Profile

Procedure

Step 1 Step 2 Step 3 Step 4 Step 5

In the Settings application, tap More....

Tap VPN.

Tap Add VPN Network.

Enter a description and the server address.

Tap Save.

Cisco DX650 User Guide, Release 10.2(2)

Edit VPN Connection Profile

Procedure

Customization and Settings

Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

In the Settings application, tap More....

Tap VPN.

Tap and hold a VPN connection.

Tap Edit Network.

Edit the connection description or server address.

Tap Save.

Connect to VPN

Procedure

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap More....

Tap VPN.

Tap and hold a VPN connection.

If necessary, do either of the following in response to the appropriate prompts:

Enter your credentials. If prompted to do so, also enter your secondary credentials to support double

•

authentication.

Tap Get Certificate, then enter the certificate enrollment credentials that your system administrator

•

supplies. AnyConnect saves the certificate and reconnects to the VPN secure gateway to use the certificate for authentication.

Step 5

Cisco DX650 User Guide, Release 10.2(2)

Tap Connect.

Customization and Settings

Disconnect From VPN

Procedure

Disconnect From VPN

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap More....

Tap VPN.

Tap and hold a VPN connection.

Tap Disconnect.

Delete VPN Connection Profile

Procedure

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap More....

Tap VPN.

Tap and hold a VPN connection.

Tap Delete Network.

Optimize Video Call Experience Over VPN

Note

Step 1 Step 2

Adjust video bandwidth settings to optimize the video call experience over VPN. A bandwidth of 1.5 Mbps is required for 720p video resolution. Lower bandwidth settings result in lower video resolution.

Throughput varies over time, due to factors like other traffic being shared on the network, or even time of day. These variations can affect the video experience.

Procedure

Disconnect from VPN.

Run a speed test for the phone, and make a note of the upload speed in the test results.

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Optimize Video Call Experience Over VPN

Speed test applications, such as Internet Speed Test by Speed A.I. are available in Google Play Store.

Step 3 Step 4

Step 5 Step 6 Step 7

Reconnect to VPN.

In the Call application, tap .

Tap Settings.

Tap Video bandwidth.

Select a video bandwidth that is lower than the upload speed in the speed test results.

Customization and Settings

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Accessibility Features

Accessibility Features, page 23

•

Hard of Hearing Accessibility Features, page 25

•

Vision-Impaired and Blind Accessibility Features, page 27

•

Accessibility Features

This chapter contains information about the accessibility features that are standard on the Cisco DX650. These phones provide accessibility features for the blind, and the hearing, vision, and mobility impaired. Because many of these features are standard, they can be used by users with disabilities without requiring any special configuration.

Cisco is committed to designing and delivering accessible products and technologies to meet the needs of your organization. You can find more information about Cisco and its commitment to accessibility at this URL: http://www.cisco.com/go/accessibility.

The easy-to-use accessibility features that the DX650 provides include the following:

CHAPTER 4

Cisco DX650 User Guide, Release 10.2(2)

Accessibility Features

7-in. diagonal (153.6 Horizontal x 90.0 Vertical), backlit, WSVGA capacitive touchscreen LCD with 1024 x 600 pixel effective resolution

High-contrast visual and audible alert of incoming call

Large buttons to access Hold, Transfer, Conference, End Call, Volume, Headset, Speaker Phone, Audio Mute, and Video Mute.

Keypad provides standard key layout, which enables users to use existing or familiar key positions (including a nib on Key 5).

Audio and visual alerts of phone states, including dial tone, ringing, and mute status

•

Visual alerts that are displayed on a large liquid crystal display (LCD) screen integrated into the phone

•

For people with low vision, an optional color LCD screen with high contrast and backlighting

•

Hearing-aid compatibility

•

Tactile discernible buttons and touch-screen for nonbiometric pointing devices

•

Embedded Bluetooth radio and 2 full-size USB 2.0 ports for headsets and the camera

•

Dual Independent Displays with an external monitor using High-Definition Multimedia Interface (HDMI)

•

with resolution up to 1920 x 1200

Compatibility with Android Talkback and Explore by Touch

•

Touch sounds to assist with gestures

•

Adjustable brightness settings

•

Adjustable font size

•

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Accessibility Features

Hard of Hearing Accessibility Features

Accessibility features for the hard of hearing are supported on the Cisco DX650.

Hard of Hearing Accessibility Features

Setup requirementsDescriptionAccessibility feature

Visual Message Waiting Indicator (handset)

Visual notification of phone state

Viewable from 360 degrees, this visual indicator also provides an Audible Message Waiting Indicator (AMWI). Users change the voice message light on their handset and the audible voice message indicator on their phone by logging in to their Cisco Unified Communications Self Care Portal and accessing the message indicator settings. Users change the setting to on or off.

For visual notification of the phone state:

Toggle the Mute and

•

Speaker buttons on and off to indicate the state of the phone.

Use the Mute button to

•

toggle the microphone on or off. When the microphone is muted, the button is lit.

Standard on all phones; users and system administrators can make changes.

Standard on all phones; no set up is required.

Inline amplifier support (handset)

Use the Speaker button to

•

toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Handsets support third-party inline amplifiers, which users attach to the handset and cord and sit between the handset and the phone. Phones support the following third-party inline amplifiers:

Clarity HA-40 Inline

•

Amplifier for Corded Phone

Plantronics EHA40 Inline

•

Amplifier

Standard on all phones; no set up is required.

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Hard of Hearing Accessibility Features

Accessibility Features

Setup requirementsDescriptionAccessibility feature

Adjustable ringtone, pitch, and volume

Hearing aid compatible (HAC) handset

Users can adjust the ringtone, pitch, and volume by:

Using the Settings > Sound

•

> menu on their phone.

Adjusting the volume level

•

for the phone ringer: while the handset is in the cradle, and the headset and speakerphone buttons are off, press the volume button to increase the volume.

Handset supports the following accessibility features:

Hearing-aid compatible

•

Magnetic coupling of the

•

hearing aid

Federal Communications

•

Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA)

Standard on all phones; users and system administrators can make changes.

Standard on all phones; no set up is required.

Acoustic coupled TTY support (handset)

Section 508 loudness

•

requirements, which are achieved by using industry-standard inline handset amplifiers

Phones support the following TTY and TDD features:

Acoustic or direct connect

•

TTYs from industry-leading manufacturers

Real-time text transmission

•

over phone lines

Hearing and voice carry over

•

phones (HCO/VCO)

VoIP network operating at

•

G.711

Standard on all phones. For information about setting up TTY, see your system administrator.

Cisco DX650 User Guide, Release 10.2(2)

Accessibility Features

Vision-Impaired and Blind Accessibility Features

Accessibility features for the vision impaired and blind are supported on the Cisco DX650.

Setup requirementsDescriptionAccessibility feature

High-contrast visual and audible alert of incoming call

7-in. diagonal (153.6 Horizontal x

90.0 Vertical), backlit, WSVGA capacitive touchscreen LCD with 1024 x 600 pixel effective resolution

Large buttons

Audible notification of phone state

Provides an audible alert, and the handset provides a visual alert when the phone receives an incoming call. The handset light strip flashes during incoming calls and stays lit when a voice-mail message is received.

Users with low vision can adjust the brightness

Large buttons to access Hold, Transfer, Conference, End Call, Volume, Headset, Speaker Phone, Audio Mute, and Video Mute.

For audible notification of the phone state, users can:

Toggle the Mute and Speaker

•

buttons on and off to indicate the state of the phone.

Use the Mute button to toggle

•

the microphone on or off. When the microphone is muted, the button is lit.

Standard on all phones. Set up is required.

Standard on all phones; no set up is required.

Use the Speaker button to

•

toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Cisco DX650 User Guide, Release 10.2(2)

Change Font Size

Accessibility Features

Setup requirementsDescriptionAccessibility feature

Audible Message Waiting Indicator (AMWI)

Standard 12-key layout and grouping of functions

Phones can send a line-specific stutter dial tone when a voice message is waiting on the phone. Users hear it only when using the line with the waiting messages. When the user goes off hook (on the line for which a voice message has been left), the stutter dial tone is heard. Users can change the audible voice-message indicator setting by logging in to their Cisco Unified Communications Self Care Portal and changing the audible message-indicator setting to On or Off.

Cisco DX650 keypad provides standard key layout, which enables users to use existing or familiar key positions (including a nib on Key

5).

Standard on all phones. Configuration is required.

Standard on all phones; no set up is required.

Change Font Size

Procedure

Step 1 Step 2 Step 3

In the Settings application, tap Accessibility.

Tap Font size.

Select a font size.

Change Screen Brightness

Procedure

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap Display.

Tap Brightness.

Slide the bar left to lower the brightness or right to increase the brightness.

Tap OK.

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Accessibility Features

Enable Screen Lock Sound

Procedure

Enable Screen Lock Sound

Step 1 Step 2

In the Settings application, tap Sound.

Check Screen lock sound.

Enable Spoken Passwords

Procedure

Step 1 Step 2

In the Settings application, tap Accessibility.

Check Speak passwords.

Enable TalkBack

Procedure

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap Accessibility.

Tap TalkBack.

Toggle TalkBack on.

Tap OK.

Explore by Touch

When TalkBack is enabled, you have the option to use the Explore by Touch feature. Explore by Touch allows you to drag your finger slowly over your screen and describes each item that your finger touches. If you slide your finger faster, the device interprets the sliding as a gesture.

TalkBack must be turned on for Explore by Touch to be available. When you turn on TalkBack for the first time, you’ll receive a prompt to turn on Explore by Touch.

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Explore by Touch

Accessibility Features

Note

If you chose not to turn on Explore by Touch when you switched on TalkBack, you can turn it on later. Go to Settings > Accessibility > TalkBack > Settings, then touch the checkbox next to Explore by touch. You can follow these steps to turn off Explore by Touch at any time.

Each action that you take with your finger alerts you with spoken feedback, as well as sound (if enabled).

Explore by Touch Gestures

Note

Interpretation of these gestures is specific to TalkBack. Other accessibility services may use the same gestures for different actions.

Table 1: Explore by Touch Gestures

screen

Tap and hold

ResultGesture

Explore your screen and hear audible feedback for what is being touched.Drag one finger

Move the cursor to the selected element.Single-tap

Open or activate the item that you last touched.Double-tap anywhere on the

Works as standard tap and hold gesture, but can also be used to unlock a device: Tap and hold, wait, then swipe to unlock.

fingers

Swipe right using one finger

Swipe left using one finger

Swipe down then up using a single motion

Swipe up then down using a single motion

single motion

Scroll within lists.Swipe up or down using two

Change pages and screens.Swipe left or right using two

Move to the element to the right. This is similar to using the Tab key to move through form elements on a PC keyboard.

Move to the element to the left. This is similar to using Shift+Tab to move to the previous form element on a PC keyboard.

Move to the element above.Swipe down using one finger

Move to the element below.Swipe up using one finger

Transition to the next reading level when reading blocks of text, then swipe right to read forward or left to go back.

Transition to the previous reading level when reading blocks of text, then swipe right to read forward or left to go back.

Move to the next page.Swipe right then left using a

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Accessibility Features

ResultGesture

Move to the previous page.Swipe left then right using a

single motion

Open the local context menu.Swipe up then right

Activate the Home button.Swipe up then left

Open the global context menu.Swipe down then right

Activate the Back button.Swipe down then left

Open notifications.Swipe right then down

Activate the Recent button.Swipe left then up

Explore by Touch Onscreen Keyboard Behavior

Enable Touch Sounds

When Explore by Touch is enabled and the onscreen keyboard is active, the name of each key is spoken as you drag your finger over the keys. Removing your finger from the screen will type the last key that you explored.

Enable Explore by Touch

Procedure

Step 1 Step 2 Step 3 Step 4

Enable TalkBack.

Tap Accessibility.

Tap Explore by Touch.

Toggle Explore by Touch on.

Enable Touch Sounds

Procedure

Step 1 Step 2

In the Settings application, tap Sounds.

Check Touch sounds.

Cisco DX650 User Guide, Release 10.2(2)

Dictate Text Entry

Procedure

Accessibility Features

Step 1

Step 2

Step 3

Step 4

Tap a text entry area. The onscreen keyboard appears.

Tap the microphone key on the keyboard. The keyboard is hidden, and a microphone appears with the message Speak now.

Speak the words as you would like them to appear on the screen. To pause the dictation, tap the microphone key, or stop speaking for a few seconds to let it pause automatically. Tap the microphone icon again to resume dictation.

To return to the onscreen keyboard, pause the dictation, and tap the keyboard key.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Common Call Tasks, page 33

•

Advanced Call Tasks, page 45

•

Common Call Tasks

Here are some easy ways to place a call on your phone.

Tips

You can dial on-hook, without a dial tone (predial). To predial, enter a number, then go off-hook by

•

lifting the handset, by tapping Dial, or by pressing or .

When you predial, your phone tries to anticipate the number that you are dialing by displaying matching

•

numbers (if available) from your call history. This feature is called Auto Dial. To call a number that is displayed with Auto Dial, tap the number, or scroll to it and go off-hook.

CHAPTER 5

Answer Call

If you make a mistake while dialing, tap Delete to delete digits.

•

If parties on a call hear a beep, the call may be monitored or recorded. Contact your system administrator

•

for more information.

You can start or stop a recording by tapping Record.

•

Your phone may be set up for international call logging, as indicated by a plus (+) symbol on the call

•

history, redial, or call directory entries. Contact your system administrator for more information.

You can place calls using Uniform Resource Identifier (URI) Dialing, using the alphanumeric URI

•

address as a directory number; for example, bob@cisco.com. You must enter the URI address to select the contact.

You can answer a call by lifting the handset, or you can use other options if they are available on your phone.

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Answer Call

Calling Tasks

Then...If you want to...

Answer with a headset

Answer with the speakerphone

new call

Press if it is not lit. Or, if is lit, tap Answer.

Note

The phone selects the ringing line automatically. For the option to select the primary line each time, contact your

system administrator. If you are using a wireless headset, refer to the wireless headset documentation.

Press , or tap Answer.

Note

The phone selects the ringing line automatically. For the

option to select the primary line each time, contact your

system administrator.

Tap Answer.Switch from an active call to answer a

Tap Answer.Answer by using call waiting

Tap Divert.Send a call to a voice message system

Use AutoAnswer.Autoconnect calls

Use Call Park, Directed Call Park, or Assisted Directed Call Park.Retrieve a parked call on another phone

Use Call Pickup.Use your phone to answer a call that is

ringing elsewhere

Answer a call on your mobile phone or other remote destination

Set up Mobile Connect and answer your phone.

If you answer a call on your mobile phone, and you have configured up to four IP Phones as shared lines, the additional phones stop flashing when you answer the call.

Tips

If parties on a call hear a beep, the call may be monitored or recorded. Contact your system administrator

•

for more information.

If you work in a contact center or similar environment, you can create, update, and delete your own

•

prerecorded greeting that plays automatically if Agent Greeting is configured on your phone. For more information, contact your system administrator.

A Call Chaperone user cannot answer an incoming call while calls are chaperoned.

•

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Calling Tasks

AutoAnswer with Headset or Speakerphone

When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You may want to use AutoAnswer if you receive a high volume of incoming calls.

Then...If you...

Disconnect Call

Use AutoAnswer with a headset

Use AutoAnswer with the speakerphone

AutoAnswer is disabled when the Do Not Disturb feature is active.Note

Keep headset mode active (in other words, keep lit), even when you are not on a call.

To keep headset mode active, perform the following actions:

Press EndCall to hang up.

•

Press New Call or Dial to place new calls.

•

If your phone is set up to use AutoAnswer in headset mode, calls are automatically

answered only if is lit.

Otherwise, calls ring normally and you must answer them manually.

Keep the handset in the cradle and headset mode inactive ( unlit).

Otherwise, calls ring normally and you must answer them manually.

Disconnect Call

To end a call, simply hang up. The following table provides more details.

Hang up while using the handset

Hang up while using a headset

Hang up while using the speakerphone

Hang up one call, but preserve another call on the same line

Then...If you want to...

Return the handset to the cradle. Or, press .

Press . Or, to keep headset mode active, press .

If you are using a wireless headset, refer to the wireless headset documentation for instructions.

Press orpress .

Press . If necessary, remove the call that you want to end from hold first.

Cisco DX650 User Guide, Release 10.2(2)

Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call information area. With a shared line, when another phone places a call on hold, the phone displays the Remote Hold icon.

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts to ringing after a certain time. The reverting call remains on hold until you resume it or until Hold Reversion times out. Your phone indicates the presence of a reverting call by the following actions:

•

Tips

•

Calling Tasks

Alerts you at intervals with a single ring (or flash or beep, depending on your phone line setting).

Briefly displays a Hold Reversion message in the status bar at the bottom of the phone screen.

Displays the animated Hold Reversion icon next to the caller ID for the held call.

The Hold feature typically generates music (if Music on Hold is configured) or a beeping tone.

If you receive an alert for an incoming call and a reverting call at the same time, your phone shifts the

•

focus of the phone screen to display the incoming call by default. Your system administrator can change this focus priority setting.

If you use a shared line, Hold Reversion rings only on the phone that puts the call on hold, not on the

•

other phones that share the line.

Your system administrator determines the duration between Hold Reversion alerts.

•

When a call is chaperoned, the call chaperone cannot use Hold.

•

Put Call on Hold

Procedure

Step 1 Step 2

Make sure that the call you want to put on hold is highlighted.

Press .

Remove Call From Hold on Different Line

Procedure

Step 1

Cisco DX650 User Guide, Release 10.2(2)

Select a line. Doing so may cause a held call to resume automatically:

If a reverting call is on the line, that call resumes.

•

If more than one reverting call is on the line, the oldest reverting call resumes.

•

Calling Tasks

If a nonreverting held call is the only call on the line, the nonreverting held call resumes.

•

Mute

Step 2

Mute

Mute or Unmute Call

Step 1

Step 2

If necessary, scroll to the appropriate call and press .

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute with the handset, speakerphone, or headset.

Procedure

To mute a call, press .

To unmute a call, press again.

Place Call

Procedure

Pick up the handset and dial.

Place Call with Headset

Procedure

Perform one of the following actions:

•

Press and dial.

•

If is lit, press New Call and dial.

Cisco DX650 User Guide, Release 10.2(2)

Place Call

Place Call with Speakerphone

Procedure

Press and dial.

Place Call When Another Call Is Active

Procedure

Calling Tasks

Step 1

Step 2

Press .

Tap New Call.

Dial From Corporate Directory on Personal Computer with Cisco Web Dialer

Procedure

Step 1 Step 2

Notify When Busy or Ringing Extension Available

Open a web browser and go to a Web Dialer-enabled corporate directory.

Click the number that you want to dial.

When a call is being chaperoned, the call chaperone cannot use CallBack.Note

Procedure

Step 1 Step 2 Step 3

Cisco DX650 User Guide, Release 10.2(2)

Tap Call Back when you hear the busy tone or ring sound.

Hang up. Your phone alerts you when the line is free.

Tap the call back notification to place the call again.

Calling Tasks

Dial From Favorites

Procedure

Tap a favorite contact to place a call.

Dial From Recent Contacts

Procedure

Redial

Step 1 Step 2

Enter a name in the Number field. This action searches your recent contacts.

Highlight a listing and go off-hook.

Redial

Procedure

Press Redial.

Search Local Contacts

You can search your locally stored contacts, and call history, Jabber contacts, and online directories such as Exchange.

Procedure

Step 1

Step 2

On the Calls tab, enter a first name, last name, phone number, or username in the Type to call box. Search results will show a photo (if available), first and last name, and a URI or phone number. If the search result includes both a URI and a phone number, the URI is shown.

Tap a search result to place a call

Cisco DX650 User Guide, Release 10.2(2)

Speakerphone

Add Search Results to Contacts

Procedure

Calling Tasks

Step 1 Step 2 Step 3

Search for contacts on either the Calls tab or the Directory tab.

Tap +.

Tap OK.

Search Directory

Procedure

Step 1

Step 2

On the Directory tab, enter a first name, last name, phone number, or username in the Type to search box. Search results will show a photo (if available), first and last name, and a URI or phone number. If the search result includes both a URI and a phone number, the URI is shown.

Tap a search result to place a call

Optimize Search Results

By default, you can search for local contacts on the Calls tab, but not directories. Follow this procedure to show corporate directory results while searching on the Calls tab. Directory results will show up below local contacts in the search results, and will be sorted by directory type.

Step 1

Step 2 Step 3

Speakerphone

Cisco DX650 User Guide, Release 10.2(2)

Procedure

Tap .

Tap Settings.

Check Directory results.

If the handset is in its cradle and is not lit, many actions that you take to dial a number, or to answer a call, trigger speakerphone mode automatically.

Speakerphone is unavailable while headphones, or a headset with an incompatible microphone, are plugged in.

Calling Tasks

Call History

Then...If you want to...

Toggle speakerphone mode on or off

Adjust the volume level for a call

Call History

Your call history is displayed on the Recents tab.

Add Contact From Call History

Procedure

Step 1 Step 2

Tap the contact icon.

Tap Add to Contacts.

Press .

Lift the handset.Switch to a handset

Press during a call or after invoking a dial tone.

Video Calls

Note

Video Call Control Bar

You can send and receive video calls. Some third-party endpoints will display compatibility issues. For example, video may not resume after placing a call on hold, during video calls with a third-party endpoint. Contact your system administrator for more details.

You can make video calls with either the internal camera, or an external camera.

The camera can only be used by one application at a time. If you launch another application that requires use of the camera while you are on a video call, that application may crash.

Related Topics

External Camera, on page 105

A call control bar appears at the bottom of an active video call. The video call control bar disappears after a few seconds. Tap the screen to make the call control bar reappear.

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Video Calls

Stop Your Video Transmission

Procedure

Calling Tasks

Step 1

Step 2

Press to stop your video.

Press again to resume video transmission.

Automatic Video Transmission

By default, your phone automatically transmits video during a video call. You can turn automatic video transmission on or off in the Call application.

Stop Automatic Video Transmission

Procedure

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Calls.

Uncheck Always Send Video.

Adjust Video Exposure

Procedure

Step 1

Step 2 Step 3 Step 4 Step 5

Cisco DX650 User Guide, Release 10.2(2)

Tap .

Tap Settings.

Tap Calls.

Tap Exposure.

Slide up or down to adjust the video brightness.

Calling Tasks

Set Video Bandwidth

Procedure

Visual Voicemail

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Video bandwidth.

Select your preferred video bandwidth.

Self-Video

Use self-video to preview the video of yourself that you display during video calls.

Show Self-Video

Procedure

Step 1

Step 2 Step 3

Tap .

Tap Self view.

Tap X to stop showing self-video.

Presentations

Some video calls, such as those from a TelePresence system, can include a presentation. Video calls with a presentation may also include a video stream of the speaker in a Picture in Picture (PiP).

Visual Voicemail

Visual Voicemail allows you to manage your voice messages.

Call Voicemail

Call voicemail to record an audio or video greeting.

Cisco DX650 User Guide, Release 10.2(2)

Visual Voicemail

Calling Tasks

Procedure

Step 1 Step 2

On the Messages tab, tap Call Voicemail.

Follow the voice prompts.

Listen to Voice Message

Procedure

Tap next to a voice message to listen to that voice message.

View Voice Message Details

Procedure

Tap a voice message to view details.

Reply to Voice Message

Procedure

Step 1 Step 2

Tap a voice message to view details.

Tap .

Forward Voice Message

Procedure

Step 1 Step 2

Tap a voice message to view details.

Tap and select the recipients.

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Calling Tasks

Delete Voice Message

Procedure

Advanced Call Tasks

Step 1 Step 2

Select one or more voice messages.

Tap .

Advanced Call Tasks

You can use special features and services that may be available on your phone to place calls. For more information about these options, contact your system administrator.

Active Call Movement

You can switch active calls between the desktop phone and your mobile phone or other remote destination.

Switch Active Call From Desk Phone to Mobile Phone

Procedure

Step 1 Step 2

Tap Mobility and select Send call to mobile.

Answer the active call on your mobile phone. The handset icons and the calling party number appear on the phone display. You cannot use the same phone line for any other calls, but if your desk phone supports multiple lines, you can use another line to make or receive calls.

Switch Active Call From Mobile Phone to Desk Phone

Procedure

Step 1 Step 2

Hang up the call on your mobile phone to disconnect the mobile phone but not the call.

Tap Resume on your desk phone within 4 seconds and start talking on the desk phone.

Cisco DX650 User Guide, Release 10.2(2)

Business Calls with Single Phone Number

Switch Active Call From Mobile Phone to Desk Phone That Shares Same Line

Procedure

Calling Tasks

Step 1

Step 2 Step 3

While on your mobile phone, enter the access code for the Session Handoff feature (for example, *74). Contact your system administrator for a list of access codes.

Hang up the call on your mobile phone to disconnect the mobile phone but not the call.

Tap Answer on your desk phone within 10 seconds and start talking on the desk phone. Your system administrator sets the maximum number of seconds that you have to answer the call on your desk phone. Cisco Unified IP phones that share the same line display a Remote in Use message.

Business Calls with Single Phone Number

Intelligent Session Control associates your mobile phone number with your business phone number. When you receive a call to your remote destination (mobile phone), your desk phone does not ring; only your remote destination rings. When you answer an incoming call on the mobile phone, the desk phone displays a Remote in Use message.

During a call, you can also use any of your mobile phone features. For example, if you receive a call on your mobile number, you can either answer the call from your desk phone or you can hand off the call from your mobile phone to your desk phone.

Then...If you want to...

Transfer your incoming mobile active call to desk phone

Use the various features of your mobile phone (for example, *74). Contact your system administrator for a list of access codes.

Mobile Connect and Mobile Voice Access

If you have Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls that are associated with your desktop phone number.

Your desktop and remote destinations receive calls simultaneously.

When you answer the call on your desktop phone, the remote destinations stop ringing, disconnect, and display a missed call message.

When you answer the call on one remote destination, the other remote destinations stop ringing and disconnect; the other remote destinations show a missed call message.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Business Calls with Single Phone Number

Then...If you want to...

Configure Mobile Connect

Use the Cisco Unified Communications Self Care Portal to set up remote destinations and create access lists to allow or block calls from specific phone numbers from being passed to the remote destinations. See Cisco

Unified Communications Self Care Portal, on page 18.

See Answer Call, on page 33.Answer a call using your

mobile phone

See Active Call Movement, on page 45.Switch an active call between your desk phone and mobile phone

See Advanced Call Tasks, on page 45.Make a call from your mobile phone

Tips

When you call Mobile Voice Access, you must enter the number that you are calling and your PIN if

•

any of the following are true:

The number you are calling from is not one of your remote destinations.

◦

The number is blocked by you or your carrier (shown as Unknown Number).

◦

The number is not accurately matched in the Cisco Unified Communications Manager database;

◦

for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your number is 408-999-6666, but the database entry is 1-408-999-6666.

If you incorrectly enter any requested information (such as mobile phone number or PIN) three times

•

in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator for assistance.

Put Call Picked Up on Mobile Phone On Hold

Procedure

Step 1

Step 2

Tap Enterprise Hold (name may vary). The other party is placed on hold.

On your mobile phone, tap Resume (name may vary).

Cisco DX650 User Guide, Release 10.2(2)

Business Calls with Single Phone Number

Connect to Mobile Voice Access

Procedure

Calling Tasks

Step 1 Step 2

From any phone, dial your assigned Mobile Voice Access number.

Enter the number that you are calling from, if prompted, and your PIN.

Turn On Mobile Connect From Mobile Phone

Procedure

Step 1 Step 2 Step 3 Step 4

Dial your assigned Mobile Voice Access number.

If requested, enter your mobile phone number and PIN.

Press 2 to enable Mobile Connect.

Choose whether to turn Mobile Connect on for all configured phones or just one:

All phones: Enter 2.

•

One phone: Enter 1 and enter the number that you want to add as a remote destination, followed by #.

•

Turn Off Mobile Connect From Mobile Phone

Procedure

Step 1 Step 2 Step 3 Step 4

Dial your assigned Mobile Voice Access number.

If requested, enter your mobile phone number and PIN.

Press 3 to disable Mobile Connect.

Choose whether to turn Mobile Connect off for all configured phones or just one:

All phones: Enter 2.

•

One phone: Enter 1 and enter the number that you want to remove as a remote destination, followed by

•

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Conference Calls

Turn On or Off Mobile Connect Access to All Remote Destinations From Desk Phone

Procedure

Step 1 Step 2 Step 3

Tap Mobility to display the current remote destination status (Enabled or Disabled).

Tap Select to change the status.

Tap Exit.

Use Mobile Voice Access to Call From Mobile Phone

Procedure

Step 1 Step 2 Step 3 Step 4 Step 5

Obtain your Mobile Voice Access number and PIN from your system administrator.

Dial your assigned Mobile Voice Access number.

Enter your mobile phone number (if requested) and PIN.

Press 1 to make a call to an enterprise phone.

Dial a desktop phone number that is not your desktop phone number.

Conference Calls

Your phone allows you to talk with multiple parties in a conference call.

You can create a conference in various ways, depending on your needs and the features that are available on your phone.

Conference: Allows you to create a standard (ad hoc) conference by calling each participant. Conference

•

is available on most phones.

Join: Allows you to create a standard (ad hoc) conference by combining existing calls.

•

cBarge: Allows you to create a standard (ad hoc) conference by adding yourself to a call on a shared

•

line. Press a line button or use cBarge. Only phones that use shared lines have cBarge.

Meet Me: Allows you to create or join a conference by calling a conference number.

•

Ad Hoc Conference

Ad hoc conference allows you to call each participant.

Cisco DX650 User Guide, Release 10.2(2)

Conference Calls

Call Participants to Create Conference

Your system administrator determines whether noninitiators of a conference can add or remove participants.

Procedure

Calling Tasks

Step 1

Step 2 Step 3 Step 4

Step 5

From a call, press .

Call the next participant.

Wait for the call to connect.

Press again to add the participant to your call.

Repeat to add additional participants.

Add Contacts to Conference

Procedure

Step 1 Step 2 Step 3 Step 4

From a call, tap <.

Tap Contacts.

Drag a contact from the contact list to the call.

Repeat to add additional participants.

Join Conference

Cisco DX650 User Guide, Release 10.2(2)

Join allows you to combine two or more existing calls to create a conference in which you are a participant.

Tips

If you frequently join more than two parties into a single conference, you may find it useful to first select

•

the calls that you want to join together, and then tap Join to complete the action.

When Join completes, the caller ID changes to Conference.

•

You may be able to combine multiple conference calls by using the Join button. Contact your system

•

administrator to see if this feature is available to you.

A Call Chaperone user can conference only the first caller. The other participants in the conference can

•

conference subsequent callers.

Calling Tasks

Join Together Existing Calls on Single Phone Line

Procedure

Conference Calls

Step 1 Step 2 Step 3

From an active call, highlight another call that you want to include in the conference and tap Select.

Repeat this step for each call that you want to add.

Tap Join. You may need to tap to see Join.

Join Together Existing Calls on Multiple Phone Lines

Procedure

Step 1 Step 2 Step 3

From an active call, highlight a call on another line that you want to include in the conference and tap Select.

Repeat this step for each call that you want to add.

Tap Join. You may need to tap to see Join.

Barge Conference

You can create a conference by using cBarge to add yourself to a call on a shared line.

Related Topics

Barge, cBarge, and Shared Lines, on page 71

Barge Call on Shared Line to Create Conference

Procedure

Tap the line button for the shared line.

Meet Me Conference

Meet Me conferencing enables you to start or join a conference by calling the conference number.

Tips

If you call a secure Meet Me conference number from a nonsecure phone, your phone displays the

•

message Device Not Authorized. For more information, see Secure Calls, on page 69.

A Meet Me conference ends when all participants hang up.

•

Cisco DX650 User Guide, Release 10.2(2)

Conference Calls

If the conference initiator disconnects, the conference call continues until all participants hang up.

•

Start Meet Me Conference

Participants cannot join the conference until the initiator starts the conference.

Procedure

Calling Tasks

Step 1 Step 2 Step 3 Step 4

Obtain a Meet Me phone number from your system administrator.

Distribute the number to participants.

When you are ready to start the meeting, go off-hook to get a dial tone, then tap Meet Me.

Dial the Meet Me conference number. Participants can now join the conference by dialing the Meet Me number.

Join Meet Me Conference

Procedure

Step 1 Step 2

Dial the Meet Me conference number that the conference initiator provides.

If you hear a busy tone, the conference initiator has not joined the conference. Wait a minute and then try your call again.

Conference Participants List

During a standard (ad hoc) conference, you can view a list of participants and remove participants.

Control Conference with Participants List

The conference participants list displays conference participants.

Procedure

Step 1

Tap Conference List. Participants are listed in the order in which they join the conference with the most recent additions at the top.

Step 2

To remove any conference participant, highlight the participant and tap End Call. You can remove participants only if you initiated the conference call.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Call Forward

You can use the call forwarding features to redirect incoming calls from your phone to another number.

Your system administrator may allow you to choose from two types of call forwarding features:

Unconditional call forwarding (Call Forward All): Applies to all calls that you receive.

•

Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage):

•

Applies to certain calls that you receive, according to conditions.

You can access Call Forward All on your phone or from Cisco Unified Communications Self Care Portal. Conditional call forwarding features are accessible only from your User Options web pages. Your system administrator determines which call forwarding features are available to you.

Tips

Enter the call forward target number exactly as you would dial it from your phone. For example, enter

•

an access code or the area code, if necessary.

You can forward your calls to a traditional analog phone or to another phone, although your system

•

administrator may restrict the call forwarding feature to numbers within your company.

Call forwarding is specific to the phone line. If a call reaches you on a line where call forwarding is not

•

enabled, the call rings as usual.

Your system administrator can enable a call forward override feature that allows the person receiving

•

your forwarded calls to reach you. With override enabled, a call placed from the target phone to your phone is not forwarded, but rings through.

Your phone may reject your attempt to set up Call Forward All directly on the phone if the target number

•

that you enter creates a call forwarding loop or exceeds the maximum number of links that are permitted in a call forwarding chain.

When you switch an active call from your mobile phone to a Cisco DX650 that shares the same line

•

(Session Handoff), the phone disables the Call Forward feature. The Call Forward feature returns when the call ends.

To verify that your primary line has Call Forward All enabled look for:

•

The call forward icon above your primary phone number.

◦

The call forward target number in the status line.

◦

Related Topics

Cisco Unified Communications Self Care Portal, on page 18

Cisco DX650 User Guide, Release 10.2(2)

Call Park

Set Up and Cancel Call Forward All From Phone

Procedure

Calling Tasks

Step 1 Step 2

To set Call Forward All, tap Forward All Calls and enter a target phone number.

To cancel Call Forward All, tap Forward All Calls.

Set Up or Cancel Call Forwarding

When call forwarding is enabled for any line other than the primary line, your phone does not provide you with confirmation that calls are being forwarded. Instead, you must confirm your settings in Cisco Unified Communications Self Care Portal.

Procedure

Step 1 Step 2

Access your call forwarding settings.

Call Park

You park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).

Use these methods to park a call:

Call Park: Use Park to store the call. Your phone displays the call park number where the system stored

•

your call. You must record this number and then use the same number to retrieve the call.

Directed Call Park: Tap Transfer during a call. To store the call, dial the Directed Call Park number

•

and tap Transfer again.

Assisted Directed Call Park: Tap the Directed Call Park button that displays an idle line status indicator.

•

To retrieve the call from any other phone in your network, tap the flashing Directed Call Park button.

Tips

You have a limited amount of time to retrieve a parked call before it reverts to ringing at the original

•

number. Contact your system administrator for details.

You can dial Directed Call Park numbers if you do not have Directed Call Park buttons. However, you

•

cannot see the status of the directed call park number.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Store and Retrieve Active Call with Call Park

Procedure

Call Park

Step 1

Step 2 Step 3 Step 4

During a call, tap Park. You may need to tap to see Park.

Record the call park number that is displayed on your phone screen.

Hang up.

To pick up the parked call, enter the Call Park number from any phone in your network.

Direct and Store Active Call at Directed Call Park Number

Procedure

Step 1 Step 2 Step 3

During a call, tap Transfer.

Select a speed-dial number that is assigned to a Directed Call Park number or dial the number.

Tap Transfer again to finish storing the call.

Retrieve Parked Call From Directed Call Park Number

Procedure

From any phone in your network, enter the park retrieval prefix and dial the Directed Call Park number.

Direct, Store, and Retrieve Active Call at Assisted Directed Call Park Number

Procedure

Step 1 Step 2

During a call, tap the Direct Call Park button that displays an idle line status indicator.

To retrieve the call, tap the flashing Direct Call Park button. If your administrator has not configured a reversion directory number, the parked call reverts to the phone that parked the call.

Cisco DX650 User Guide, Release 10.2(2)

Call Pickup

Calling Tasks

Call Pickup enables you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call Pickup if you share call-handling tasks with coworkers.

Tips

If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been

•

ringing for the longest time).

If you tap Pickup or Group Pickup and enter a line number, your phone picks up the ringing call on

•

that particular line (if available).

If you have multiple lines and want to pick up the call on a nonprimary line, first tap the line button for

•

the desired line, then tap Pickup or Group Pickup.

Depending on how your phone is configured, you might receive an audio or visual alert about a call to

•

your pickup group.

Answer Call Ringing on Another Extension Within Call Pickup Group

Procedure

Step 1

Step 2

Tap Pickup. If your phone supports autopickup, you are now connected to the call.

If the call rings, tap Answer to connect to the call.

Answer Call Ringing on Another Extension Outside Call Pickup Group

Procedure

Step 1 Step 2

Step 3

Tap Group Pickup.

Enter the group pickup number. If your phone supports autopickup, you are now connected to the call.

If the call rings, tap Answer to connect to the call.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Answer Call Ringing on Another Extension in Group or in Associated Group

Procedure

Call Transfer

Step 1

Step 2

Tap Pickup. If your phone supports autopickup, you are now connected to the call.

If the call rings, tap Answer to connect to the call.

Answer Call Ringing on Particular Extension

Procedure

Step 1 Step 2

Step 3

Tap Group Pickup.

Enter the line number with the call that you want to pick up. For example, if the call that you want to pick up is ringing on line 12345, enter 12345. If your phone supports autopickup, you are now connected to the call.

If the call rings, tap Answer to connect to the call.

Call Transfer

Transfer redirects a call. The target is the number to which you want to transfer the call.

Tips

If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or tap Transfer

•

and then hang up.

If on-hook transfer is not enabled on your phone, hanging up without tapping Transfer again places the

•

call on hold.

You cannot use Transfer to redirect a call that is on hold. Tap Resume to remove the call from hold

•

before transferring it.

When a call is chaperoned, the call chaperone cannot use transfer.

•

To redirect a call to a voice message system, tap iDivert.

•

Cisco DX650 User Guide, Release 10.2(2)

Call Transfer

Transfer Call Without Talking to Transfer Recipient

Procedure

Calling Tasks

Step 1 Step 2 Step 3

From an active call, tap Transfer.

Enter the target number.

Tap Transfer again to complete the transfer or EndCall to cancel.

Talk to Transfer Recipient Before Transferring Call

Procedure

Step 1 Step 2 Step 3 Step 4

From an active call, tap Transfer.

Enter the target number.

Wait for the transfer recipient to answer.

Tap Transfer again to complete the transfer or EndCall to cancel.

Call Transfer to Voicemail

You can use Divert to send an active, ringing, or held call to your voicemail. Depending on the type of call and your phone configuration, you can also use Divert to send the call to the voicemail of another party.

If the call was originally sent to the phone of another person, Divert allows you to redirect the call either

•

to your own voicemail or to the voicemail of the original called party. Your system administrator makes this option available to you.

If the call is sent to you directly (not transferred or forwarded to you), or if your phone does not support

•

the option described above, using Divert redirects the call to your voicemail.

Tips

If your phone displays a menu that disappears before you make your selection, tap Divert again to

•

redisplay the menu. You can also contact your system administrator to configure a longer timeout value.

When you switch an active call from your mobile phone to a Cisco DX650 that shares the same line

•

(Session Handoff), the Divert feature is disabled on the Cisco DX650. The Divert feature returns when the call ends.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Send Active, Ringing, or Held Call to Voicemail

Procedure

Do Not Disturb

Step 1

Step 2

Do Not Disturb

Tap Divert. If you have no redirect options available, the call transfers to your voicemail.

If you have redirect options available, your phone displays a new menu. Choose an option to redirect the call.

Do Not Disturb (DND) turns off all audible and visual notifications of incoming calls. Your system administrator enables DND on your phone.

You can change your DND options from the Self Care Portal.

When DND and Call Forward are enabled on your phone, calls forward immediately and the caller does not hear a busy tone.

DND interaction with other types of calls includes:

DND does not affect intercom calls or nonintercom priority calls.

•

If both DND and AutoAnswer are enabled, only intercom calls autoanswer.

•

When you switch an active call from your mobile phone to your Cisco DX650 that shares the same line

•

(Session Handoff), the Cisco DX650 disables the DND feature. The DND feature returns when the call ends.

Turn DND On and Off

Procedure

Step 1

Step 2

To turn DND on, tap Do Not Disturb. You may need to tap if Do Not Disturb is not visible.

To turn DND off, tap Do Not Disturb again.

Cisco Extension Mobility

Cisco Extension Mobility allows you to configure any Cisco DX Series device as your own temporarily. After you sign in to Extension Mobility, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure Extension Mobility for you, otherwise Extension Mobility is not available on your phone.

The Extension Mobility Change PIN feature allows you to change your PIN from the Settings application.

Cisco DX650 User Guide, Release 10.2(2)

Cisco Extension Mobility

Tips

Extension Mobility automatically signs you out after a certain amount of time. Your system administrator

•

establishes this time limit.

Changes that you make to your Extension Mobility profile from your Self Care Portal take effect

•

immediately if you are signed in to Extension Mobility on the phone; otherwise, changes take effect the next time you sign in.

Changes that you make to the phone from your Self Care Portal take effect immediately if you are signed

•

out of Extension Mobility; otherwise, changes take effect after you sign out.

Local settings that your phone controls are not maintained in your Extension Mobility profile.

•

The data and applications of other users are not available to you when you sign in to Extension Mobility.

•

Your phone deletes unused data after a certain length of time.

•

Sign In to Extension Mobility From Lock Screen

Calling Tasks

Procedure

Step 1 Step 2 Step 3

Tap Sign In As New User.

Enter your user ID and PIN, provided by your system administrator.

If prompted, select a device profile.

Sign In to Extension Mobility From Settings

Procedure

Step 1 Step 2 Step 3 Step 4

In the Settings application, tap Extension Mobility.

Tap Sign In.

Enter your user ID and PIN.

Tap Submit.

Sign Out of Extension Mobility From Lock Screen

Procedure

Tap Sign Out.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Sign Out of Extension Mobility From Settings

Procedure

Hunt Groups

Step 1 Step 2

In the Settings application, tap Extension Mobility.

Tap Sign Out.

Hunt Groups

If your organization receives a large number of incoming calls, you may be a member of a hunt group, which includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for the next available directory number in the group and directs the call to that phone.

When you are away from your phone, you can prevent hunt group calls from ringing your phone by signing out of hunt groups.

Signing out of hunt groups does not prevent non-hunt-group calls from ringing your phone.

Sign In and Out of Hunt Groups

Procedure

Step 1 Step 2

Tap Sign In. You are now signed into the Hunt Group.

Tap Sign Out.

Intelligent Proximity

Intelligent Proximity: Session Handoff allows you to pair your mobile phone to use the mobile line through your DX650. Once the mobile phone is paired, you can place and receive calls on the mobile line from your DX650, with either the handset or the speakerphone. You can also use calling features such as hold and redial with the mobile line.

Intelligent Proximity: Mobile Contact/History Sharing allows you to share your mobile contacts and call history with the DX650, and move calls between your mobile phone and DX650. You can also view your mobile signal strength and battery level in the DX650 Call application.

Note

You may experience some variances for feature availability due to the operating system and other differences in mobile phones.

Cisco DX650 User Guide, Release 10.2(2)

Intelligent Proximity

Related Topics

Bluetooth, on page 99

Pair a Mobile Phone

You cannot connect more than one mobile phone, or a mobile phone and a Bluetooth headset, at the same time.

Procedure

Calling Tasks

Step 1 Step 2 Step 3 Step 4 Step 5

Put the mobile phone in discoverable mode.

On your DX650, open the Settings application and tap Bluetooth.

Select the mobile phone from the available devices list to pair.

Verify the passkey on the mobile phone and the DX650.

When you are prompted, choose to make your mobile phone contacts and call history available on your Cisco DX650.

Mobile Phone Autoconnect

Once you have paired your mobile phone to your DX650, the DX650 will automatically connect to the mobile phone when it is in range, and disconnect from the mobile phone when it is out of range. When the mobile phone is disconnected the mobile line is removed from the Call application.

Switch Connected Mobile Phone

If you have more than one paired mobile phone in range of your Cisco DX650, you can choose which mobile phone is connected.

Procedure

Step 1 Step 2

On your DX650, open the Settings application and tap Bluetooth.

Select a mobile phone from the available devices list. The previously connected mobile phone is disconnected, and the selected mobile phone is connected.

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Unpair a Mobile Phone

Procedure

Intelligent Proximity

Step 1 Step 2

Tap Settings next to the mobile phone in the available devices list.

Tap Unpair.

Answer Mobile Call

Procedure

Tap Answer.

Decline Mobile Call

Procedure

Tap Decline. The call is sent to your mobile phone voicemail.

Place Mobile Call

Procedure

Step 1 Step 2

Select the mobile line.

Dial a ten digit number or select a contact.

Move Session Through Bluetooth

Use your DX650 to move an active call to or from your mobile phone.

Procedure

Step 1 Step 2

To move the call from your DX650 to your mobile phone, tap Move.

To move the call from your mobile phone to your DX650, tap .

Cisco DX650 User Guide, Release 10.2(2)

Intercom Calls

Adjust Mobile Phone Volume

Procedure

Volume controls on your DX650 and mobile phone are synchronized. Adjust the volume on either the DX650 or on your mobile phone to adjust the mobile phone volume.

Mobile Contacts and Mobile Call History Sharing

A paired mobile device appears in Settings > Accounts as Bluetooth. This account remains until the mobile device is unpaired.

Sync Bluetooth Contacts

Procedure

Calling Tasks

Save Bluetooth Contacts

Intercom Calls

On the Bluetooth account screen, check Contacts.

Procedure

On the Bluetooth account screen, check Save.

You can place an intercom call to a target phone that autoanswers the call in speakerphone mode with mute enabled (whisper mode). The one-way intercom call allows you to deliver a short message to the recipient. The audio plays on the handset or headset, if one of these is in use. Any current call activity that your recipient is engaged in continues simultaneously.

When you receive an intercom-alert tone, you can choose one of these options:

Listen to the caller with your microphone muted (you can hear the caller, but the caller cannot hear you).

•

End the intercom call by tapping End Call with the intercom call in focus. Take this action if you do

•

not want to hear the message.

To talk to the caller, tap the active intercom button and use either the handset, headset, or speaker. The

•

intercom call becomes a two-way connection (connected mode) so that you can converse with the caller.

When you use the intercom feature, be aware of the following:

From an intercom line, you can only dial other intercom lines.

•

You can use only one intercom line at a time.

•

Cisco DX650 User Guide, Release 10.2(2)

Calling Tasks

Intercom Calls

When monitoring or recording of your active call is taking place, you can receive or place intercom

•

calls.

You cannot place an intercom call on hold.

•

Note

If you sign in to the same phone on a daily basis with your Cisco Extension Mobility profile, ensure that your system administrator assigns the phone button template that contains intercom information to this profile and assigns the phone as the default intercom device for the intercom line.

Place Intercom Call to Preconfigured Intercom Number

Procedure

Step 1 Step 2

Tap a dedicated intercom line.

After you hear the intercom-alert tone, begin speaking.

Place Intercom Call to Any Intercom Number

Procedure

Step 1 Step 2 Step 3

Tap a dialable intercom line.

Enter the intercom target number or tap a speed-dial number for your target.

After you hear the intercom-alert tone, begin speaking.

Receive Intercom Call

Procedure

When you hear the intercom-alert tone, handle the call in one of these ways:

Listen to the message in one-way audio.

•

Tap Connect to speak to the caller.

•

Tap Decline.

•

Cisco DX650 User Guide, Release 10.2(2)

Line and Call Definitions

The terms lines and calls can be easily confused.

Lines: Each line corresponds to a directory number or intercom number that others can use to call you.

•

Your phone can support up to fifteen lines. To see how many lines you have, look at the left side of your phone screen. You have as many lines as you have directory numbers and phone line icons.

Calls: Each line can support multiple calls. By default, your phone supports four calls per line, but your

•

system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Line and Call Icons

Your phone displays icons to help you determine the line and call state.

Calling Tasks

DescriptionLine or call stateIcon

No call activity on this line.On-hook line

You are dialing a number or an outgoing call is ringing.Off-hook line

You are connected to the other party.Connected call

A call is ringing on one of your lines.Ringing call

You have put the call on hold.Call on hold

Another phone that shares your line has a connected call.Remote-in-use

The call is encrypted.Encrypted call

Do Not Disturb is available.Do Not Disturb

The intercom line is not in use.Idle intercom line

The intercom line is sending or receiving one-way audio.One-way intercom call

Two-way intercom call

Cisco DX650 User Guide, Release 10.2(2)

You press the intercom line to enable two-way audio with the intercom caller.

Call Park is available.Call Park

Calling Tasks

Multiple Calls

Understanding how multiple calls display on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

Calls with the highest precedence and longest duration display at the top of the list.

•

Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped

•

near the top, and calls on hold are grouped last.

You can switch between multiple calls on one or more lines.

Switch Between Calls on One Line

Procedure

Multiple Calls

Step 1 Step 2

Highlight the call you want to switch to.

Tap Resume. Any active call is placed on hold and the selected call resumes.

Switch Between Calls on Different Lines

Procedure

Step 1

Step 2

Select the line that you are switching to. If a single call is holding on the line, the call automatically resumes.

If multiple calls are holding, highlight the appropriate call and tap Resume.

Switch From Active Call to Answer Ringing Call

Procedure

Perform one of the following actions:

Tap Answer.

•

If the call is ringing on a different line, select that line.

•

The phone places the active call on hold and the selected call connects.

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Multiple Lines

Remove Call From Hold on Current Line

Procedure

Calling Tasks

Step 1 Step 2

Highlight the appropriate call.

Tap Resume.

Multiple Lines

Your administrator can configure multiple lines for your phone.

Select a Line

Procedure

Tap a line to select it. The call list for the line is displayed, and you can place calls on that line.

Enable All Calls on Primary Line

You can configure your phone so that all incoming calls display on the primary line call list. You can then choose to answer an incoming call for a secondary line on the primary line, or you can choose to select the secondary line before answering.

If you answer an incoming call on the primary line, the next call that you place will be on the primary line by default. If you answer a call on a secondary line, the next call that you place will be on the secondary line by default. If you select a line before placing a call, the call is placed on the line that you have selected.

Procedure

Step 1

Step 2 Step 3

Cisco DX650 User Guide, Release 10.2(2)

Tap .

Tap Settings.

Check All Calls.

Calling Tasks

Place Call While Another Call Is Active

Procedure

Place Call While Another Call Is Active

Step 1 Step 2

Secure Calls

Tap a new line. The first call is automatically placed on hold.

Place a call.

Depending on how your system administrator configures your phone system, your phone may support making and receiving secure calls.

Your phone can support these types of calls:

Authenticated call

The identities of the phones that are participating in the call have been verified.

Encrypted call

The phone receives and transmits encrypted audio (your conversation) within the Cisco Unified Communications Manager network. Encrypted calls are authenticated.

Protected call

The phone is a secure (encrypted and trusted) device on the Cisco Unified Communications Manager server and is configured as a Protected Device in Cisco Unified Communications Manager Administration.

If Play Secure Indication Tone is enabled (True) in Cisco Unified Communications Manager Administration, the protected phone plays a secure or nonsecure indication tone at the beginning of the call:

When end-to-end secure media is established through Secure Real-Time Transfer Protocol (SRTP)

•

and the call status is secure, the phone plays the secure indication tone (three long beeps with brief pauses).

When end-to-end nonsecure media is established through Real-Time Protocol (RTP) and the call

•

status is nonsecure, the phone plays the nonsecure indication tone (six short beeps with brief pauses).

If the Play Secure Indication Tone option is disabled (False), no tone plays.

Nonprotected call

The phone does not have a Protected Device status in Cisco Unified Communications Manager. No secure or nonsecure indication tone plays.

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Secure Calls

Calling Tasks

Nonsecure call

The phone is not protected on the Cisco Unified Communications Manager server and the call status is nonsecure.

Then...If you want to...

Check the security level of a call or conference

Verify that the phone connection (call status) is secure

made in your company

Look for a security icon in the top right corner of the call activity area, next to the call duration timer:

Authenticated call or conference

•

Encrypted call or conference

•

Nonsecure call or conference

•

Listen for a secure indication tone at the beginning of the call:

Secure call status: If the phone is protected, the Play Secure

•

Indication Tone is enabled, and the call status is secure, a secure indication tone plays on the protected phone at the beginning of a call (three long beeps with pauses). The lock icon indicates that the call is secure.

Nonsecure call status: If the phone is protected, the Play

•

Secure Indication Tone is enabled, and the call status is nonsecure, a nonsecure indication tone plays on the protected phone at the beginning of a call (six short beeps with brief pauses). The play arrow icon indicates that the call is not secure. For more information, contact your system administrator.

Contact your system administrator.Determine whether secure calls can be

There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, contact your system administrator.

Note

Cisco determines that a device that is engaged in a call is either trusted or untrusted. Lock or shield icons are not displayed on your phone screen when a call is to or from an untrusted device, even though the call might be secure.

Related Topics

AnyConnect VPN, on page 19

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Calling Tasks

Shared Lines

Your system administrator might ask you to use a shared line if you:

•

Remote-in-Use Icon

The remote-in-use icon appears when another phone that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the remote-in-use icon appears.

Call Information and Barge

Shared Lines

Have multiple phones and want one phone number

Share call-handling tasks with coworkers

Handle calls on behalf of a manager

Phones that share a line each display information about calls that are placed and received on the shared line. This information can include caller ID and call duration. See the Privacy section for exceptions.

When call information is visible, you and the coworkers who share a line can use Barge or cBarge to join a call.

Related Topics

Privacy and Shared Lines, on page 72

Barge, cBarge, and Shared Lines

You can use barge features (cBarge or Barge) to add yourself to calls on your shared line. Calls must be nonprivate calls.

Depending on how your phone is configured, you can add yourself to a nonprivate call on a shared line by using either cBarge or Barge:

cBarge converts the call into a standard conference, which allows you to add new participants.

•

Barge enables you to add yourself to the call but does not convert the call into a conference or allow

•

you to add new participants.

Related Topics

Conference Calls, on page 49

Single-Button and Multitouch Barge

Your system administrator determines whether the barge feature on your phone operates as a single-button or multitouch feature.

Single-button barge allows you to press a line button to barge a call (if only one call is on the line).

•

Multitouch barge allows you to view call information before barging.

•

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Shared Lines

Barge Features

The table below describes how to use barge features (cBarge or Barge) to add yourself to a call on a shared line.

use

Calling Tasks

Then...If you want to...

Look for the remote-in-use icon.See if the shared line is in

Add yourself to a call on a shared line

Tap the line button for the shared line. You see one of these results:

You are added to the call.

•

A window opens on your phone screen and prompts you to select the call

•

that you want to barge. Tap Barge or cBarge to complete the action. You

may need to tap to display Barge or cBarge.

Tips

When you Barge a call, other parties may hear a beep that announces your presence. With cBarge, other

•

parties hear a brief audio interruption and the phone screen changes to display conference details.

If a phone that is using the shared line has Privacy enabled, call information and barge buttons do not

•

appear on the other phones that share the line.

If a phone that is using the shared line has Privacy disabled and is configured with Private Line Automated

•

Ringdown (PLAR), the Barge and cBarge features are available.

You disconnect from a call that you joined by using Barge if the call gets put on hold, is transferred, or

•

turns into a conference call.

Related Topics

Conference Participants List, on page 52

Privacy and Shared Lines

If you share a phone line, use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your calls.

Tips

If the phone that shares your line has Privacy enabled, you can place and receive calls with the shared

•

line as usual.

The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared

•

lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines.

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Calling Tasks

Prevent and Allow Others to View or Barge Calls on Shared Line

Procedure

Speed Dial

Step 1

Step 2

Speed Dial

To prevent others from viewing or barging a call on a shared line,

a) Tap Private. b) To verify that Privacy is on, look for the Privacy-enabled icon.

To allow others to view or barge calls on a shared line,

a) Tap Private. b) To verify that Privacy is off, look to see that the Privacy-enabled icon has disappeared.

Speed Dial enables you to enter an index number, or tap a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features:

Speed-dial buttons

•

Abbreviated Dialing

•

To set up speed-dial buttons and Abbreviated Dial, tap Add a speed dial and follow the on-screen prompts. A brief interruption to telephony service occurs after you add a speed dial. Alternately, your system administrator can configure speed-dial features for you.

Make Call with Speed-Dial Button

If your phone supports the line status speed-dial feature, you can see if the speed-dial number is busy before you dial.

Procedure

Step 1 Step 2

Set up speed-dial numbers.

To place a call, tap a speed-dial icon. Or, drag the icon to the idle screen to prepopulate the phone number.

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Suspicious Call Trace

Make Call with On-Hook Abbreviated Dial

Procedure

Calling Tasks

Step 1 Step 2

Set up Abbreviated Dialing codes.

To place a call, enter the Abbreviated Dialing code.

Suspicious Call Trace

If you receive suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

Notify System Administrator About Suspicious or Harassing Call

Procedure

Step 1 Step 2

Tap Report.

Tap Report Caller. Your phone displays the message The caller has been reported as malicious. Your administrator receives notification about the call with supporting information to take appropriate actions.

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Applications

View All Applications, page 75

•

Email, page 75

•

Jabber, page 81

•

Meetings, page 85

•

People, page 88

•

WebEx, page 94

•

More Applications, page 97

•

View All Applications

Tap to display all installed applications.

CHAPTER 6

Email

Inbox

The Email application allows you to manage multiple email accounts. Use the Email application to view individual email account inboxes or a combined inbox. The Email application supports POP3, IMAP, and Exchange email accounts.

Use the Email application to add and manage multiple email accounts, including multiple Exchange accounts on different servers.

Email accounts can use ActiveSync for the Calendar and Contacts applications.

Accounts are listed in the tab on the left side, followed by a summary of folders with new messages.

Folders are listed on the left side.

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Send Email Message

Refresh Inbox

Sort Mailbox

Applications

You can view email messages from an individual or a combined inbox. While an email message is open, the inbox is displayed in the left tab.

Procedure

Tap .

Procedure

Step 1

Step 2 Step 3

Tap .

Tap Sorting Options.

Select a sorting method.

Search Email Messages

Procedure

Step 1

Step 2 Step 3

Tap .

Select the type of search.

Enter your search query in the search bar.

Send Email Message

Procedure

Step 1 Step 2 Step 3

Cisco DX650 User Guide, Release 10.2(2)

Tap +.

Enter the recipient email address, enter the subject, and compose the message.

Tap Send.

Applications

Save Email Message Draft

Procedure

Save Email Message Draft

Step 1 Step 2 Step 3

Tap +.

Enter the email address, enter the subject, and compose the message.

Tap Save as draft.

Reply to Email Message

Procedure

Step 1

Step 2 Step 3

Tap or .

Compose the message.

Tap Send.

Forward Email Message

Procedure

Step 1

Step 2 Step 3

Tap .

Enter the email address.

Tap Send.

Add Attachment to Email Message

Procedure

Step 1

Step 2

Tap .

Select a file.

Cisco DX650 User Guide, Release 10.2(2)

Add CC or BCC Recipient

Applications

Note

The total size of attachments cannot exceed 5 MB. A warning is displayed when the total size of attachments reaches 3 MB.

Add CC or BCC Recipient

Procedure

Step 1 Step 2

Tap + Cc/Bcc.

Enter the email address in the Cc or Bcc field.

Delete Email Message

Procedure

Tap .

Delete Multiple Email Messages

Procedure

Step 1 Step 2

Check the email messages.

Tap .

Move Email Message

Procedure

Step 1 Step 2

Tap and hold a message.

Drag the message to another folder.

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Applications

Mark Email Message as Favorite

Tap .

Mark Multiple Email Messages as Favorites

Procedure

Mark Email Message as Favorite

Step 1 Step 2

Step 3

Check the email messages.

Tap .

Tap Add star.

Mark Email Message as New

Procedure

Step 1

Step 2

Tap .

Tap Mark Unread.

Mark Multiple Email Messages as New

Procedure

Step 1 Step 2

Check the email messages.

Tap Mark Unread.

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Search Email Messages

Procedure

Applications

Step 1

Step 2 Step 3

Tap .

Select a search type.

Enter your search query.

Set Sorting Options

Procedure

Step 1

Step 2

Tap .

Tap Sorting Options.

Add Signature to Email Messages

Procedure

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Signature.

Enter your signature and tap OK. Your signature appears on any new email message that you compose. Your signature does not appear when you reply to a message.

Digitally-Signed Email Messages

A digitally-signed email message that is sent from an Exchange 2003 server appears as a downloadable attachment of unknown size.

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Applications

Set Email Check Frequency

Procedure

Set Email Check Frequency

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Inbox Check Frequency.

Select a frequency.

Reset Email Account Password

Procedure

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Incoming Settings.

Enter your new password in the Password field.

Select Ringtone

Procedure

Step 1

Step 2 Step 3 Step 4

Tap .

Tap Settings.

Tap Choose Ringtone.

Select a ringtone and tap OK.

Jabber

Use the Jabber application to send and receive instant messages, to update your availability, and to add and remove contacts. You receive chat messages and presence updates while the Jabber application is minimized

Cisco DX650 User Guide, Release 10.2(2)

Jabber Account

or out of focus. When you are not signed in to the Jabber application, presence updates in other applications may be inaccurate.

Jabber Account

If you choose not to set up the account credentials in the Setup Assistant, you will be prompted to do so when you first launch the Jabber application.

Add Jabber Account

Enter all credentials before you save account settings. The application tries to authenticate credentials before saving and prompts you to try again if you enter incorrect information.

Procedure

Applications

Step 1 Step 2

Automatic Sign-In

Availability

Enter your Jabber account credentials.

Tap Sign In.

An automatic sign-in option for the Jabber application is enabled by default.

If you are not signed in to the Jabber application, the application tries to sign you in automatically when the application launches. If the sign-in succeeds, the Contacts screen is displayed. If the sign-in does not succeed, you are prompted to reenter your account credentials.

You can set your status to one of the following:

Available

•

Away

•

Do Not Disturb

•

Set Your Status

Step 1

Step 2

Cisco DX650 User Guide, Release 10.2(2)

Procedure

Tap .

Select an availability status.

Applications

Contacts

Add Chat Contact

Contacts

Manage your contacts on the Contacts tab.

Procedure

Step 1 Step 2 Step 3

Tap +.

Enter a username or email address in the Search field. This will search your corporate directory.

Tap a search result to add that person to your contact list.

Contact Requests

While you are signed in to the Jabber application, you receive a notification in the notification bar if you receive a new contact request.

Remove Chat Contact

Procedure

Step 1 Step 2

Tap and hold a contact on the Contacts tab or in an active conversation.

Tap Delete Contact.

Unsynced Contacts

You can use the Jabber application to communicate with unsynced contacts. Unsynced contacts are contacts that you have not added to your chat contacts.

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Conversations

Add Unsynced Contact to Chat Contacts

Procedure

Applications

Step 1 Step 2

Conversations

Start Conversation

Step 1 Step 2

Tap and hold the contact icon.

Tap Add in the Contact Details dialog box.

Chats open in the Active Conversations tab.

While you are viewing an active conversation, a scrollable list of your active conversations displays on the left side of the screen. Select a conversation to view it.

Procedure

Tap a contact from your contact list.

Tap Chat.

End Conversation

Procedure

Step 1

Step 2

Tap .

Tap End chat.

Search

Use the search function to search your chat contacts and your corporate directory.

Start Conversation with Search Result

Tap on a search result to start a conversation with that contact.

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Applications

Settings

The Jabber application settings allow you to set up your auto-sign-in option and to edit your chat account information.

Enable Audio Notifications

Procedure

Settings

Step 1

Step 2 Step 3 Step 4

Tap

Tap Settings.

Tap Sounds.

Toggle the sound options that you want.

Sign Out of Jabber

Procedure

Step 1

Step 2

Tap .

Tap Sign Out.

Meetings

Choose Day, Week, Month, or Agenda from the drop-down menu list to change your calendar view. Tap Today to return to the Day view of the current day.

Upcoming appointments are listed on the right side of the screen.

Event reminders appear on the notification bar.

Calendar Account

The Meetings application shares account settings with the Email application. If your email account is already set up, you do not need to enter that account information again for the Meetings application.

The first time that you open the Meetings application, you are taken to the Settings page to configure your account credentials, unless you already entered the credentials through the Setup Assistant or the Settings application.

Cisco DX650 User Guide, Release 10.2(2)

Add Event

Applications

If you choose not to set up the account credentials right away, use the Settings application to enter the credentials later.

Use the Meetings application to set up multiple calendar accounts. You can set up ActiveSync to work with Google, Yahoo, and other accounts.

Use the Meetings application to sync your calendar events with Microsoft Outlook and Microsoft Exchange.

Procedure

Step 1 Step 2 Step 3 Step 4

Edit Event

Step 1 Step 2

Step 3 Step 4

Tap +.

Enter the details of the event on the Add Event screen.

Uncheck the WebEx check box on the Edit Event screen if you do not wish to make a WebEx event.

Tap Done. Your event is displayed on your calendar.

Some events cannot be edited.Note

Procedure

Tap an event.

Tap .

Edit the event details.

Tap Done.

Cisco DX650 User Guide, Release 10.2(2)

Cisco DX650 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Cisco DX650 User Guide, Release 10.2(2)

CONTENTS

Phone Features

Cisco DX650 Hardware

Cisco DX650 Cable Installation

Hookswitch Clip Removal

TAPS Registration

Handset

Camera

Cable Lock

Operating Modes

Enhanced Mode

Simple Mode

Public Mode

Energy Savings

Cleaning

Phone Setup

Wired Network Connection

Connect to Wired Network

Share Wired Network Connection with Computer

Connect to Wireless Network

Connect to Hidden Wireless Network

Edit Wireless Network

Delete Wireless Network

TFTP

Connect to TFTP Server

Set Up Your Phone

Provision Phone with Self-Provisioning

Set Up Applications

Add PIN

Add Password

Customization and Settings

Home Screen

Work Spaces

Navigate Work Spaces

Set Up Home Screen

Add Application Icon to Home Screen

Widgets

Add Widget to Home Screen

Lock Screen

Move Widget or Icon

Remove Widget or Icon

Change Wallpaper

Unlock Screen

Place Emergency Call From Lock Screen

Reset Lost PIN or Password

Display the Call Application on the Lock Screen

Set Screen Timeout

Change Ringtone

Add Custom Ringtone

Adjust Phone Ringer Volume

Change Phone Screen Brightness

Cisco Unified Communications Self Care Portal

AnyConnect VPN

AutoNetDetect

Password Persistence

Add VPN Connection Profile

Edit VPN Connection Profile

Connect to VPN

Disconnect From VPN

Delete VPN Connection Profile

Optimize Video Call Experience Over VPN

Accessibility Features

Accessibility Features

Hard of Hearing Accessibility Features

Vision-Impaired and Blind Accessibility Features

Change Font Size

Change Screen Brightness

Enable Screen Lock Sound

Enable Spoken Passwords

Enable TalkBack

Explore by Touch

Explore by Touch Gestures

Explore by Touch Onscreen Keyboard Behavior

Enable Touch Sounds

Enable Explore by Touch