© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 8
Cisco IP Phone 7800 Series
The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice
communications portfolio designed to improve your organization’s people-centric
communications, while reducing your operating costs.
It combines an attractive new ergonomic design with “always-on” reliability and secure encrypted communications.
The Cisco® IP Phone 7800 Series delivers advanced IP Telephony features and crystal clear wideband audio
performance to deliver an easy-to-use, full-featured voice communications experience.
The Cisco® IP Phone 7800 Series introduces three models to the Cisco IP Phone portfolio. From left-to-right
(Figure 1), they are:
●
The IP Phone 7821 supporting two lines
●
The IP Phone 7841 supporting four lines
●
The IP Phone 7861 supporting sixteen lines
Figure 1. Cisco IP Phone 7800 Series
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 8
●
The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.
●
White backlit, greycale, 396×162 pixel-based display (3.5”) provides scrollable access to calling features and
text-based XML applications.
The line keys on each model are fully programmable. You can set up keys to support either lines, such as directory
numbers, or call features like speed dialing. You can also boost productivity by handling multiple calls for each
directory number, using the multi-call per-line appearance feature. Tri-color LEDs on the line keys support this
feature and make the phone simpler and easy to use.
Fixed function keys on all models give you one-touch access to service, messaging, directory, hold/resume,
transfer, and conference features. A full-duplex speakerphone lets you set up clear multi-party conferences for
flexible, productive collaboration.
The Cisco® IP Phone 7800 Series sets a new standard in usability and delivers a context-sensitive user
experience. It features a high resolution 3.5” (396x162) greyscale display, with white backlighting for easy reading.
Localized language support, including right-to-left onscreen text, meets the needs of global users.
The Cisco® IP Phone 7800 Series is also more energy-efficient and eco-friendly, to support your green initiatives.
Each phone supports Power-over-Ethernet (PoE) Class 1 and Cisco’s EnergyWise™, and is Energy Star certified.
A standard power-save option reduces power consumption during off-hours, to save money and maximize energy
efficiency.
The IP Phone 7800 Series portfolio is ideal for any mid-sized to large enterprise company that wants to update its
phone system from a traditional analog or digital-based system to an IP Communications system. It’s also an
excellent choice if you’re seeking to expand your voice communications support with your current Cisco Unified
Communications solution.
Features and Benefits
Table 1 lists features and benefits of the Cisco® IP Phone 7800 Series
Table 1. Features and Benefits
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 8
Handset ● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port).
●
The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness
requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements
by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The
dial pad is also ADA-compliant.
Headset ● The analog headset jack is a standard wideband-capable RJ-9 audio port.
●
The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key,
line keys, and message waiting.
●
A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.
●
Full-duplex speakerphone allows gives you flexibility in placing and receiving calls.
●
Phone includes a black bezel. Optional silver bezel is also available separately.
●
The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports
viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting
holes located on the base of the phone.
●
The phone can be installed on a wall using optional wall-mount kit (available separately).
●
The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port.
Keys ● The phone has the following keys
◦ Line keys
◦ Soft-keys
◦ Two-way navigation and select keys
◦ Hold/Resume, Transfer and Conference keys
◦ Messaging, Service and Directory keys
◦ Standard key pads
◦ Volume control toggle key
◦ Speakerphone, headset and mute keys
●
The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts.
●
This power cube is used as a standard Cisco IP Phone Power Supply for non-PoE deployments.
Cisco Unified
Communications
Manager
●
8.5.1
●
8.6.2
●
9.1.2
●
10.x and later
Cisco Business Edition
6000
●
8.6.2
●
9.1.2
●
10.x and later
Cisco Hosted
Collaboration Solution
●
8.6.2 and later (using supported UCM versions above)
Cisco Unified Survivable
Remote Site Telephony
Licensing
The Cisco® IP Phone 7821 requires a Basic User Connect License (UCL) in order to connect to Cisco Unified
Communications Manager. The Cisco® IP Phone 7841 and 7861 require an Enhanced User Connect License
(UCL) in order to connect to Cisco Unified Communications Manager.