Cisco Systems COMMUNICATION MANAGER 8961, COMMUNICATION MANAGER 9951, COMMUNICATION MANAGER 9971 User Manual
INDEX
Numerics
802.11a standard 6-3
802.11b standard 6-3
802.11d standard 6-3
World Mode 6-4
802.11e standard 6-3
802.11g standard 6-3
802.11i standard 6-3
802.1X
authentication server
1-23
authenticator 1-23
description 1-12
network components 1-23
supplicant 1-23
Troubleshooting 12-9, 12-10
802.1X Authentication 7-13
802.1X authentication and status 7-15
802.1X Authentication menu
options
7-15
Device Authentication 7-15
EAP-MD5 7-15
A
Access Information web page 11-2, 11-8
accessory
headsets
KEM 3-4
support 3-4
access port
configuring
connecting 3-12
3-4
7-6
forwarding packets to 11-8
access to phone settings 7-2
adding
Cisco Unified IP Phones manually
2-13
Cisco Unified IP Phones using autoregistration 2-11
users to Cisco Unified Communications
Manager
8-34
Admin. VLAN ID 7-5
AdvanceAdhocConference service parameter 8-9
AES
encryption description
6-13
agent greeting 8-2
All Calls 8-2
Alternate TFTP 7-11
Analog RJ11 headsets 3-7
anonymous call bock telephony features
anonymous call block
8-3
Answer (oldest call) 8-3
AP
associating
6-8
Cisco Aironet Access Point 6-8
description 6-8
Assisted Directed Call Park 8-3
audible message waiting indicator 8-14
authentication 1-16
authentication server, in 802.1X 1-23
authenticator, in 802.1X 1-23
auto answer 8-3
auto dial 8-3
automatic port synchronization 8-4
autoregistration
using
2-11
auxiliary VLAN 2-3
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
IN-1
Index
auxiliary VLAN, description 6-9
B
background image
configuring
9-5
creating 9-4
custom 9-4
List.xml file 9-4
PNG file 9-4, 9-5
barge 1-24, 8-4
call security restrictions 1-21
block external to external transfer 8-5
Bluetooth
adding headset
3-9
Bluetooth technology
using Bluetooth wireless headsets
BootP 1-11
Bootstrap Protocol (BootP) 1-11
Busy Lamp Field (BLF) 1-30
Busy Lamp Field (BLF) Pickup 8-5
Busy Lamp Field (BLF) speed dial 8-5
C
cable lock, connecting to phone 3-20
call
security interactions
Call Back 8-5
call display restrictions 8-5
caller ID 8-8
caller ID blocking 8-8
call forward 8-6
call forward all 8-6
call forward busy 8-6
call forward no answer 8-6
call forward no coverage 8-6
destination override 8-6
1-21
3-8
loop breakout 8-6
loop prevention 8-6
notification 8-6
call forward destination override 8-7
call park 8-6
call security restrictions using Barge 1-21
call statistics 10-11
call waiting 8-7
CAPF (Certificate Authority Proxy Function) 1-19
CAST 1-11
cell phone interference 1-2
Cisco Discovery Protocol
See CDP
Cisco Unified Communications Manager
adding phone to database of
2-10
interacting with 6-11
interactions with 2-2
required for Cisco Unified IP Phones 3-2
Cisco Unified Communications Manager Administration
adding telephony features using
8-2
Cisco Unified IP Phone
adding manually to Cisco Unified Communications
Manager
2-13
adding to Cisco Unified Communications
Manager
2-10
cleaning 12-17
configuration checklist 1-25
configuration requirements 1-24
configuring user services 8-33
installation checklist 1-28
installation overview 1-24, 1-28
installation requirements 1-24
modifying phone button template 8-29
mounting to wall 3-20
power 2-3
registering 2-10
registering with Cisco Unified Communications
Manager
2-11
resetting 12-15
technical specifications C-1
IN-2
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
Index
using LDAP directories 8-27
web page 11-1
Cisco Unified Video Camera 5-1
attaching to the phone 5-2
configuration 5-1
post installation 5-4
cleaning the Cisco Unified IP Phone 12-17
Clear List softkey 10-3, 10-8, 10-9
Client Matter Code (CMC) 8-9
conference 8-9
secure 1-20
configuration file
creating
12-5
encrypted 1-19
modifying 9-1
overview 2-7
XmlDefault.cnf.xml 2-7
configuring
LDAP directories
8-27
overview 1-24
personal directories 8-27
phone button template 8-29
user features 8-34
connecting
handset
3-12
headset 3-12
to a computer 3-12
to the network 3-12
connecting IP Phones to other IP Phones (daisy
chaining)
12-10
Current Access Point 10-15
Current Access Point screen 10-15
custom phone rings
about
9-2
creating 9-2, 9-3, 9-5
PCM file requirements 9-3
D
data VLAN 2-3
Debug Display web page 11-3, 11-11
Default Router 7-10
Denial of Service attacks
disabling SSH
9-11
Device Authentication 7-15
device authentication 1-18
Device Configuration menu
displaying
7-2
Device Information web page 11-2, 11-4
DHCP 7-10
description 1-11
troubleshooting 12-7
DHCP Address Released 7-12
DHCP IP address 12-12
directed call park 8-10
directory numbers, assigning manually 2-13
direct-sequence spread spectrum (DSSS) 6-6
disabling phone display 9-7
distinctive ring 8-18
DND 8-11
DNS server
troubleshooting
12-8
verifying settings 12-4
DNS Server 1-5 7-10
documentation
additional
i-xiii
Domain Name 7-4, 7-8
Domain Name System (DNS) 7-4, 7-8
Domain Name System (DNS) server 7-10
do not disturb 8-11
E
EAP-MD5 7-15
Device ID 7-15
Realm 7-15
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
IN-3
Index
Shared Secret 7-15
encrypted configuration files 1-19
encryption 1-16
media 1-18
signaling 1-19
EnergyWise
configuration
9-8
description 2-4
enterprise parameters
call forward
8-36
call forward options 8-36
user options web page defaults 8-36
error messages, used for troubleshooting 12-3
Ethernet Information web page 11-2, 11-8
Ethernet Setup menu
about
7-4
Ethernet statistics 10-7
Ethernet Statistics screen 10-7
external power 2-4
F
fast dials
address book
fast dial service 8-11
features
configuring on phone, overview
configuring with Cisco Unified Communications
Manager, overview
informing users about, overview 1-16
file authentication 1-18
file format
List.xml
RingList.xml 9-2
Forced Authorization Code (FAC) 8-11
8-30
1-15
1-15
9-4
G.729 1-1
G729a 1-1
G729ab 1-1
G729b 1-1
H
handset
connecting
3-12
handsfree 3-8
handsfree profile 3-8
headset
audio quality
3-11
Bluetooth 3-9
connecting 3-6
disabling 3-6
quality 3-11
USB 3-6
using 3-5
wired 3-6
wireless 3-8
headset port 3-12
hold 8-12
hold reversion 8-12
http 11-3
HTTP, description 1-12
https 11-3
HTTPS, description 1-12
hunt group
sign out of hunt groups
Hypertext Transfer Protocol
See HTTP
I
8-14
G
G.711a, G.711ยต, G.722, G.729a, G.729ab, iLBC 1-1
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.6 (SIP)
IN-4
idle display
configuring
viewing settings 9-7
9-7
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