Cisco Codec C60, Codec C40 Administrator's Manual

Cisco TelePresence System Codec C60/C40 and Profiles using C60/C40 Administrator guide

D14636.06 Profile C60-C40 and Codec C60-C40 Administrator Guide TC4.2, July 2011.

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Administrator guide

For Cisco TelePresence System Codec C60/C40 and Profiles using C60/C40

Profile 42” Profile 52” Profile 52” Dual Profile 65”

Codec C60/C40

Software version TC4.2 JULY 2011

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TA - ToC - Hidden text anchor

Thank you for choosing Cisco!

Your Cisco product has been designed to give you many years of safe, reliable operation.

This part of the product documentation is aimed at administrators working with the setup of the Codec C60/C40 and Profiles using Codec C60/C40.

Our main objective with this Administrator guide is to address your goals and needs. Please let us know how well we succeeded!

May we recommend that you visit the Cisco web site regularly for updated versions of this guide.

The user documentation can be found on http://www.cisco.

com/go/telepresence/docs.

How to use this guide

The top menu bar and the entries in the Table of contents are all hyperlinks. You can click on them to go to the topic.

Table of Contents

Introduction ........................................................................... 4

Intellectual property rights ..................................................... 5

User documentation .............................................................. 6

Software ............................................................................... 6

Cisco contacts ...................................................................... 6

What’s new in this version ....................................................... 7

Software release notes ......................................................... 7

Software download ............................................................... 7

New features and improvements .......................................... 7

Advanced configuration menu changes ................................ 8

Profile 42” using Codec C40 ataglance ................................ 9

Profile 52” at a glance ........................................................... 10

Profile 52” Dual at a glance ................................................... 11

Profile 65” at a glance ........................................................... 12

Codec C60 at a glance ......................................................... 13

Codec C40 at a glance ......................................................... 14

Web interface ...................................................................... 15

Connecting to the video conference system ......................... 16

The interactive menus ........................................................... 17

The system information page ................................................ 18

Log files ................................................................................. 19

XML files ................................................................................ 20

Making a snapshot................................................................. 21

Advanced configuration ......................................................... 22

Custom wallpaper .................................................................. 23

Making a call from the web interface ..................................... 25

Upgrading the system software ............................................. 26

Certificate management ........................................................ 27

The audit certificate list .......................................................... 28

User administration ................................................................ 29

Changing your password ....................................................... 31

Restarting the system ............................................................ 32

Advanced settings ............................................................... 33

The advanced settings .......................................................... 34

Overview of the advanced settings ..................................... 34

The Audio settings .............................................................. 38

The Cameras settings ......................................................... 42

The Conference settings ..................................................... 44

The GPIO settings ............................................................... 47

The H323 settings .............................................................. 47

The Network settings .......................................................... 49

The NetworkPort settings .................................................... 53

The NetworkServices settings ............................................ 53

The Phonebook settings ..................................................... 56

The Provisioning settings .................................................... 57

The RTP settings ................................................................. 58

The Security settings .......................................................... 58

The SerialPort settings ........................................................ 59

The SIP settings .................................................................. 60

The Standby settings .......................................................... 61

The SystemUnit settings ..................................................... 62

The Time settings ............................................................... 63

The Video settings .............................................................. 64

The Experimental settings ................................................... 71

Password protection ............................................................ 75

Password protection .............................................................. 76

Changing the system/codec password ............................... 76

Setting the Administrator settings menu password ............. 77

Setting a root password ...................................................... 77

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Appendices ......................................................................... 78

Connecting the Cisco TelePresence Touch controller to

CodecCSeries ..................................................................... 79

About monitors when you have a Codec C60 ....................... 80

The main monitor ................................................................ 80

Connecting to HDMI 1 ...................................................... 80

Connecting to DVI-I 2 ....................................................... 80

Moving the OSD using the remote control ........................ 80

Moving the OSD using the web interface ......................... 80

Moving the OSD using API commands ............................. 80

Dual monitors ...................................................................... 80

Dual monitor configuration ................................................ 80

About monitors when you have a Codec C40 ....................... 81

The main monitor ................................................................ 81

Connecting to HDMI 1 ...................................................... 81

Connecting to DVI-I 2 ....................................................... 81

Moving the OSD using the remote control ........................ 81

Moving the OSD using the web interface ......................... 81

Moving the OSD using API commands ............................. 81

Dual monitors ...................................................................... 81

Dual monitor configuration ................................................ 81

TC console ............................................................................ 82

Video compositor ................................................................ 82

Audio console ..................................................................... 82

Optimal definition profiles ...................................................... 83

ClearPath — Packet loss resilience ......................................... 84

Requirements for speaker systems connected to a Cisco

TelePresence C Series codec ............................................... 85

DNAM for Profile 42”/52” ...................................................... 86

The DNAM Loudspeaker ..................................................... 86

The DNAM Amplifier............................................................ 86

DNAM for Profile 65” ............................................................. 87

The DNAM Loudspeaker ..................................................... 87

The DNAM Amplifier............................................................ 87

Technical specifications ......................................................... 88

Codec C60/C40 ................................................................. 88

Profile 52” using C60 .......................................................... 90

Profile 65” using C60 .......................................................... 91

Profile 42”/52” using C40 ................................................... 92

User documentation on the Cisco web site ........................... 93

Cisco contacts ..................................................................... 94

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Chapter 1

Introduction

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Intellectual property rights

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

TANDBERG is now a part of Cisco. TANDBERG® is a registered trademark belonging to Tandberg ASA.

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This document provides you with the information required to administrate your product at an advanced level.

Products covered in this guide:

• Profile 52” / 52” Dual / 65” using C60

• Profile 42” / 52” using C40

• Codec C60

• Codec C40

User documentation

The user documentation for the Cisco TelePresence systems, running the TC software, has several guides suitable for various user groups.

• Video conference room primer

• Video conference room acoustics guidelines

• Installation guides for the TelePresence systems

• Software release notes for the TC software

• Getting started guide for the TelePresence systems

• User guide for the TelePresence systems

- with Touch controller

- with Remote Control

• Quick reference guides for the TelePresence systems

• Administrator guides for the TelePresence systems

• Camera user guide for the PrecisionHD cameras

• API reference guides for the Codec C Series

• TC Console user guide for the Codec C Series

• Physical interfaces guides for the Codec C Series

• Regulatory compliance and safety information guides

• Legal & license information for products using TC software

Downloading the user documentation

We recommend you visit the Cisco web site regularly for updated versions of the user documentation.

Go to: http://www.cisco.com/go/telepresence/docs.

Guidelines how to find the documentation on the Cisco web site are included in the User documentation on the Cisco

web site appendix.

Software

You can download the software for your product from the Cisco web site, go to:

http://www.cisco.com/cisco/software/navigator.html

Cisco contacts

On our web site you will find an overview of the worldwide Cisco contacts.

Go to: http://www.cisco.com/web/siteassets/contacts

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Dr. San Jose, CA 95134 USA

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What’s new in this version

This section provides an overview of the new and changed advanced settings and new features in the TC4.2 software version.

Software release notes

For a complete overview of the news and changes, we recommend reading the Software Release Notes (TC4).

Go to: http://www.cisco.com/en/US/products/ps11422/

tsd_products_support_series_home.html

Software download

For software download go to: http://www.cisco.com/cisco/

software/navigator.html?a=a&i=rpm

New features and improvements

New software release for Cisco TelePresence PrecisionHD Camera

With the TC4.2.0 release, the PrecisionHD 1080p camera will automatically be upgraded to camera software release ID40069. Included in this release is:

• Improvements to auto focus.

• Improvement to hot pixel correction.

• Improvements with the automatic white balance.

New features accessible from Touch panel

• Support for MultiWay conference.

• Support for restart of the codec.

• Support for factory defaulting the system.

• Support for camera presets for cameras with pan,

tilt and zoom functionality.

• Support for putting someone on hold.

• Support for call transfer.

• Support for standby.

New features accessible from menu on screen

Virtual keyboard for the remote control.

New web interface

• The web interface has been redesigned.

• Recommended browsers are IE8 and Firefox.

Support for CEC (Consumer Electronics Control)

The HDMI outputs now supports Consumer Electronics Control (CEC). When set to On (default is Off), and the monitor connected to the HDMI output is CEC compatible and CEC is configured, the system will use CEC to set the monitor in standby when the system enters standby. Likewise the system will wake up the monitor when the system wakes up from standby. Note that the different manufacturers uses different marketing names for CEC: Anynet+ (Samsung); Aquos Link (Sharp); BRAVIA Sync (Sony); HDMI-CEC (Hitachi); Kuro Link (Pioneer); CE-Link and Regza Link (Toshiba); RIHD (Remote Interactive over HDMI) (Onkyo); SimpLink (LG <http:// en.wikipedia.org/wiki/LG_Electronics> ); HDAVI Control, EZ-Sync, VIERA Link (Panasonic); EasyLink (Philips); and NetCommand for HDMI (Mitsubishi).

Support for always unmute when not in conference

The codec can be configured to allow muting of audio only when the device is in a call. This is useful when an external telephone service/audio system is connected via the codec and you want it to be available when the codec is outside a call. See the Audio Microphones Mute Enabled setting. When set to InCallOnly this will prevent the audio-system from being muted by accident. When set to True, muting of audio is always available.

Support for VCS clustering

The system can now retrieve a list of SIP registrars and/ or H.323 gatekeepers by configuring the unit with the fully qualified domain name of the registrar/gatekeeper. Both NAPTR and SRV records are supported in addition to A-records using DNS. This will allow the unit to retrieve a list of up to 20 registrars/gatekeepers and try to register to them in order. If the first one is full, unavailable or does not answer the registration request, the unit will try to register to the next one in the list until a successful registration is made.

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Advanced configuration menu changes

New settings

Audio Microphones Mute Enabled <True/InCallOnly>

Cameras Camera [1..7] DHCP <Off/On> (C40 only)

Experimental Conference ReceiverBasedDownspeeding <Off/On>

Experimental CapsetReduction <Auto/Reduced>

Experimental Audio EcReferenceDelay <0..300>

Experimental Audio Input Microphone [1..4] EchoControl ResidualEchoMasking <Normal/Aggressive> (C60 only)

Experimental SystemUnit SoftwareUpgrade RequireAuthentication <Off/On>

NetworkServices HTTPS OCSP URL <S: 0, 255>

NetworkServices HTTPS OCSP Mode <Off/On>

RTP Ports Range Start <1024..65502>

RTP Ports Range Stop <1056..65535>

Security Session ShowLastLogon <On/Off>

SIP Profile DisplayName <S: 0, 255>

SystemUnit Type <Personal/Shared>

Video OSD AutoSelectPresentationSource <Off/On>

Video Output HDMI [1] CEC Mode <Off/On>

Settings that are removed

Experimental SoftwareUpgrade Mode

Experimental SoftwareUpgrade ServerAddress

Settings that are modified

Audio Input Microphone [1..2] Equalizer ID (C40 only)

OLD: <1..14> NEW: <1..16>

Audio Input Microphone [1..4] Equalizer ID (C60 only)

OLD: <1..14> NEW: <1..16>

Network MTU

OLD: <400..1500> NEW: <576..1500>

Network VLAN Voice Mode

OLD: <Untagged/Tagged> NEW: <Manual/Off>

Network VLAN Voice VlanId

OLD: <0..4096> NEW: <1..4094>

NetworkServices NTP Mode

OLD: <Auto/Manual> NEW: <Off/Auto/Manual>

Provisioning Mode

OLD: <Off/TMS/VCS/CallWay> NEW: <Off/TMS/VCS/CallWay/Auto>

SIP Profile Authentication LoginName

OLD: <S: 0, 50> NEW: <S: 0, 128>

SIP Profile Authentication Password

OLD: <S: 0, 50> NEW: <S: 0, 128>

SystemUnit MenuLanguage

Added menu languages: Czech and Hungarian

Video Output HDMI [1] Resolution

Added new resolutions: 1280_720_50 and 1920_1080_50

Video Output DVI [2] Resolution

Added new resolutions: 1280_720_50 and 1920_1080_50

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Power cable

Mic cable

PC cable

Ethernet cable

Profile 42” using Codec C40 ataglance

See the installation sheet for the Profile 42” for instructions on how to install the system.

Codec C40

• Full HD video.

• High resolution data sharing.

• Full HD Multisite.

• Rich I/O capabilities.

PrecisionHD 1080p camera

Full HD Camera designed for visual communication with:

• 12 × optical zoom.

• Fast and precise pan, tilt and zoom.

Monitor

42” Full HD LCD, 16:9, 1080 × 1920 resolution.

Audio module

Wide band audio module supporting:

• 20 kHz AAC-LD.

• Full echo canceling.

• Stereo.

Audio amplifier

Optimized DNAM for the Profile system, providing crystal clear and natural audio.

Microphones

2 × Microphones.

Operating devices

Touch controller for C Series.

Remote control with AAA batteries.

Foot stand

Stand alone, wheelbase or wall mounting foot stand.

In the bottom module:

• Audio amplifier (DNAM)

• Codec C40

PrecisionHD 1080p camera

Monitor 42’’ Full HD LCD

Foot stand (stand alone, wheelbase or wall mounting foot module)

2 × Microphones with cables

Remote control with batteries

Touch controller

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Power cable

Mic cable

PC cable

Ethernet cable

PrecisionHD 1080p camera

Monitor 52’’ Full HD LCD

In the bottom module:

• Audio amplifier (DNAM)

• Codec C60/C40

Profile 52” at a glance

See the installation sheet for the Profile 52” for instructions on how to install the system.

Codec C60/C40

• Full HD video.

• High resolution data sharing.

• Full HD Multisite.

• Rich I/O capabilities.

PrecisionHD 1080p camera

Full HD Camera designed for visual communication with:

• 12 × optical zoom.

• Fast and precise pan, tilt and zoom.

Monitor

52” Full HD LCD, 16:9, 1080 × 1920 resolution.

Audio module

Wide band audio module supporting:

• 20 kHz AAC-LD.

• Full echo canceling.

• Stereo.

Audio amplifier

Optimized DNAM for the Profile system, providing crystal clear and natural audio.

Microphones

3 × Microphones (with C60) / 2 × Microphones (with C40).

Operating devices

Touch controller for C Series.

Remote control with AAA batteries.

Foot stand

Stand alone, wheelbase or wall mounting foot stand.

3/2 × Microphones with cables

Remote control with batteries

Touch controller

Foot stand (stand alone, wheelbase or wall mounting foot module)

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Power cable

Mic cable

PC cable

Ethernet cable

4 × Microphones with cables

Profile 52” Dual at a glance

See the installation sheet for the Profile 52” Dual for instructions on how to install the system.

Codec C60

• Full HD video.

• High resolution data sharing.

• Full HD Multisite.

• Rich I/O capabilities.

PrecisionHD 1080p camera

Full HD Camera designed for visual communication with:

• 12 × optical zoom.

• Fast and precise pan, tilt and zoom.

Dual monitor

Dual 52” Full HD LCD, 16:9, 1080 × 1920 resolution.

Audio module

Wide band audio module supporting:

• 20 kHz AAC-LD.

• Full echo canceling.

• Stereo.

Audio amplifier

Optimized DNAM for the Profile system, providing crystal clear and natural audio.

Microphones

4 × Microphones.

Operating devices

Touch controller for C Series.

Remote control with AAA batteries.

Foot stand

Stand alone or wall mounting foot stand.

PrecisionHD 1080p camera

Dual 52’’ monitor Full HD LCD

In the bottom module:

• Audio amplifier (DNAM)

• Codec C60

Foot stand (stand alone or wall mounting foot module)

Remote control with batteries

Touch controller

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Power cable

Mic cables

PC cable

Ethernet cable

Profile 65” at a glance

See the Profile 65” Installation Sheet for instructions of how to assemble the system.

Codec C60

• Full HD video.

• High resolution data sharing.

• Full HD Multisite.

• Rich I/O capabilities.

PrecisionHD 1080p camera

Full HD Camera designed for Visual communication with:

• 12 × optical zoom.

• Fast and precise pan, tilt and zoom.

Monitor 65”

65” Full HD LCD, 16:9, 1080 × 1920 resolution.

Audio module

Wide band audio module supporting:

• 20 kHz AAC-LD.

• Full echo canceling.

• Stereo.

Audio amplifier

Optimized DNAM for the Profile system, providing crystal clear and natural audio.

Microphones

3 × Microphones.

Operating devices

Touch controller for C Series.

Remote control with AAA batteries.

Foot stand

Stand alone or wall mounting foot stand.

Foot stand (stand alone or wall mounting foot module)

PrecisionHD 1080p camera

Monitor 65” Full HD LCD

In the bottom module:

• Audio amplifier (DNAM)

• Codec C60

3 × Microphones with cables

Remote control with batteries

Touch controller

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Integrator package

The integrator package of the Codec C60 comes with the PrecisionHD 1080p camera, microphone and cables.

Codec C60 at a glance

The Codec C60 is the 1080p HD video collaboration engine. Based upon the same technology as the Codec C90, the C60 delivers Full HD video, HD collaboration and superior audio for natural communication at its finest, delivering unrivaled value.

The C60 is a standards-compliant codec for integration into team meeting rooms, boardrooms and industry projects.

• Full High Definition Video with up to 4 HD sources, and collaboration with optimal definition for the best video quality every time, regardless of environment.

• Highest Quality Audio with flexibility to add up to 4 microphones directly from the codec, and superior, full duplex audio with high quality stereo sound.

• Full APIs.

• Ensure successful, streamlined integration projects with

standards-compliant professional connectors.

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Integrator package

The integrator package of the Codec C40 comes with the PrecisionHD 1080p camera, microphone and cables.

Codec C40 at a glance

The Codec C40 provides all the power required to transform any conference room to a HD video collaboration room. Designed for any standard HD integration project, the Codec C40 is the ideal solution for everyday video conferencing and collaboration solution. 1080p HD video, and Multisite™ features combine to make the Codec C40 ideal for a variety of applications.

The Codec C40 is ideal for standard meeting rooms, executive offices and team collaboration rooms.

• Full High Definition Video with up to 2 HD sources, and collaboration with optimal definition for the best video quality every time, regardless of environment.

• Highest Quality Audio with flexibility to add up to 2 microphones directly from the codec, and superior, full duplex audio with high quality stereo sound.

• Full APIs.

• Ensure successful, streamlined integration projects with

standards-compliant professional connectors.

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Chapter 2

Web interface

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Connecting to the video conference system

The web interface provides full configuration access to your video conference system.

You can connect from a computer and administer the system remotely.

This section describes the web interface functions and how you can use them for system configuration and maintenance.

Starting to use web interface

1. Open a web browser and enter the IP address of the video system in the address bar.

To find the IP address, open the System Information page on the Touch controller. Tap the icons More > Settings, select System Information and find the IPv4Address or

IPv6 Address.

2. Enter your user name and password and click Sign In. The system is delivered with a default user named admin

with no password (i.e. leave the Password field blank when signing in).

3. To sign out, click your user name and select Sign out from the drop down menu.

About password protection

You sign in to the web interface with the same user name and password as for the video conference system.

NOTE: We strongly recommend that you set a password for

the admin user to restrict access to system configuration.

Read more about password protection in the Password

protection chapter.

1. Connect

Enter the IP

address of the

video system.

2. Sign in

Enter the user

name and

password and

press Sign in.

3. Sign out

Click on your user

name and select

Sign out.

Change your password

Click on your user

name and select

Change password.

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The interactive menus

When you have signed in to the system the main menu appears near the top of the page.

When you hover the mouse over a menu item, the names of the related sub-menus appear. When you click a sub-menu name the corresponding web page opens. These web pages are described on the following pages.

Menu availability and user roles

A user account possesses one or more user roles. Three user roles are defined: ADMIN, AUDIT and USER. Note that the default admin user holds all three roles.

The table below shows which menus are available for users holding the different roles.

ADMIN AUDIT USER

Diagnostics

System Information

  

Logs



XML Files



Snapshot



Configuration

Advanced Configuration

 

Wallpaper

 



Conference Control

Call



Maintenance

Upgrade Software



Certificate Management



Audit Certificate



User Administration



Change Password

  

Restart



When you hover the mouse over a main menu item, the related sub-menus are shown.

Main menu

The signed in user

• Diagnostics

• Configuration

• Conference

Control

• Maintenance

Click on your user name to change your password or sign out.

The illustration lists all the sub-menus. A user not possessing all user roles will only see the sub-set relevant for his type of user.

You can read more about user administration and user roles in the

User administration section.

Diagnostics

System Information Logs XML Files Snapshot

Configuration

Advanced Configuration Wallpaper Sign In Banner

Conference Control

Call

Maintenance

Upgrade Software Certificate Management Audit Certificate User Administration Change Password Restart

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The system information page

You can find an overview of your video system set-up on the System Information page.

Security information Login information System information

Information about the current security mode.

Information about recent login attempts and password expiry.

Information about system name, product type, software version, IPaddress, etc.

Diagnostics

System Information

Logs XML Files Snapshot

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Log files

The log files are Cisco specific debug files which may be requested by the Cisco support organization if you need technical support.

Current log files

The current log files are time stamped event log files.

Select Current log files, and click on a log file to view or save the file (left or right click depending on your browser). Follow the instructions in the dialog box to save or open the file.

Historical log files

These are time stamped historical log files.

Select Historical log files, and click on a log file to view or save the file (left or right click depending on your browser). Follow the instructions in the dialog box to save or open the file.

Diagnostics

System Information

Logs

XML Files Snapshot

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XML files

The XML files are structured in a hierarchy building up a database of information about the codec.

• Select Configuration to see an overview of the system settings, which are controlled from the web interface or from the API (Application Programmer Interface).

• The Status information is constantly updated by the system to reflect system and process changes. The status information is normally monitored from the API.

• Select Command to see an overview of the commands available to instruct the system to perform an action. The commands are issued from the API.

• Select Valuespace to see an overview of the value spaces.

Diagnostics

System Information Logs

XML Files

Snapshot

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Making a snapshot

When administering the video system from a remote location, you can use the web interface snapshot feature to check the view of the main video input source.

This feature is disabled by default. The feature can be enabled only when you have direct access to the codec, i.e. from the on screen menu or by using the command line interface via the codec serial data port.

Using the on screen menu

From the Advanced configuration menu, navigate to Video >

AllowWebSnapshots and select On to enable the snapshot

feature.

Using the command line interface

Enter the following command to enable the snapshot feature: xConfiguration Video AllowWebSnapshots <Off/On>.

Make a snapshot

Press Get snapshot. The snapshot will be displayed on the web interface.

Diagnostics

System Information Logs XML Files

Snapshot

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Advanced configuration

The web interface allows for remote administration of the system.

The system settings are structured in a hierarchy, and you can navigate to each setting. Click a folder to open or close it, and change a value as explained to the right.

Each system setting is further described in the Advanced

settings chapter.

Changing the system settings

Edit: To change a value, click on the

value to see the expanded view.

Value space: When you edit a value the

value space is specified either as a drop down list or as text.

OK: Press the ok button to save the new

value.

Cancel: Select cancel to leave without

saving.

The search functionality

When searching for words such as

H323 or SIP, all settings beginning with

these words, and all settings below in the hierarchy, will be shown in the list.

Search: Enter as many characters as

needed to get the desired result and click the Search button to initiate the search.

Clear: Click the Clear button to return to

the main view.

Configuration

Advanced Configuration

Wallpaper Sign In Banner

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Custom wallpaper

If you want the company logo or a custom picture to be displayed on the main screen, you may use a custom wallpaper.

If you use the Touch controller: The custom wall paper applies to the main screen only and will not appear on the Touch controller. When you choose a new predefined wallpaper on the Touch controller, it will replace your custom wall paper.

File format and picture size

The picture file format for the custom wallpaper is PNG. The maximum size is 1920 × 1280 pixels.

Uploading the custom wallpaper file

1. Press Browse... and locate the wallpaper file (.PNG)

2. Press Upload to save the file to the codec.

Activating the new wallpaper

1. Go to the Configuration tab and open the the Advanced

Configuration page. Enter wallpaper in the search

field. From the drop down list, select Custom. The new wallpaper will be displayed on screen.

Configuration

Advanced Configuration

Wallpaper

1. Upload the custom wallpaper file

2. Activate the new wallpaper

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If a system administrator wants to provide initial information to all users, he can create a sign in banner. A sign in banner is a message that is displayed to the user before signing in.

The message will be shown when the user signs in using the menu system, the web interface or the command line interface.

Adding a sign in banner

1. Enter the text message, which you want to present to the user prior to signing in, in the Sign In Banner text area.

2. Press Submit Changes to activate the message.

Configuration

Advanced Configuration Wallpaper

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Making a call from the web interface

Sometimes, e.g. when you are configuring the system from a remote location, it is convenient to be able to make calls from the video system to ensure everything works as expected.

Making a call

Input field: Enter one or more characters in the input field until

the name you want to call appears in the dynamic search list or, enter the complete name or number.

Dial: Press Dial to initiate the call.

Disconnect all: Press Disconnect all to end all calls.

Options: Click Options to change the bit rate for this call.

Select the bit rate you want in the Call rate drop down list.

The call status page

You will find the following information on the call status page when you are in a call:

• Remote number

• Call direction: Incoming/Outgoing

• Call protocol: H323/SIP

• Transmit and receive call rate

• Encryption

• Audio: Transmit and receive protocols

• Video: Transmit protocol and resolution, and receive

protocol and resolution

• Presentation: Transmit protocol and resolution, and receive protocol and resolution

Conference Control

Call

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Upgrading the system software

From the Upgrade Software page you can initiate software upgrades and add a release key and option keys.

Software versions

This video conference system is using TC software.

NOTE: Contact your system administrator if you have

questions about the software version.

Software release notes and upgrade files

For a complete overview of the news and changes, we recommend reading the Software Release Notes (TC4).

Go to: http://www.cisco.com/en/US/products/ps11422/

tsd_products_support_series_home.html

Downloading new software

For software download, go to: http://www.cisco.com/cisco/

software/navigator.html

Release key

The release key is required to be able to use the released software.

Contact your Cisco representative to obtain the release key.

Option key

An option key is required to activate any optional functionality, and you may have several option keys in your system. The available options are:

• Premium resolution

• Multisite

• Dual display (only for Codec C40)

Contact your Cisco representative to obtain the option key(s).

1. Add the release and option keys

Contact your Cisco representative to obtain the required key(s). If you will add both a release key and one or more option keys, the correct procedure will be:

i. Enter the release key and press Add.

Key format: “1TC001-1-0C22E348” (each system will have a unique key).

ii. Enter the option key and press Add.

Key format: “1N000-1-AA7A4A09” (each system will have a unique key).

iii. If you have more than one option key, add the

remaining keys.

2. Upgrade the software on the codec

i. Before you can start the upgrade you must

download the software upgrade file. The file format: “s52000tc4_0_0.pkg” (each software version has a unique file name).

ii. Press Browse... and select the .PKG file.

iii. Press the Upgrade button to start the installation.

iv. Leave the system to allow the installation process

to complete. You can follow the progress on this page. When the upgrade is successfully completed a message will appear. The installation process may take up to 30 minutes.

Maintenance

Upgrade Software

Certificate Management Audit Certificate User Administration Change Password Restart

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Certificate management

The SSL certificate is a text file which verifies the authenticity of your video conference system. The certificate may be issued by a certificate authority (CA). Other parties can check this certificate before setting up communication with you.

The list of trusted CA certificates is a list containing the SSL certificates of all parties that you want your system to trust.

Uploading the SSL certificate

To install the SSL certificate, you will need the following:

• HTTPS certificate ( .PEM format)

• Private key ( .PEM format)

• Passphrase (optional)

Contact your system administrator to obtain the required files.

1. Press Browse... and locate the HTTPS certificate file (.PEM format).

2. Press Browse... and locate the Private key file (.PEM format).

3. Enter the Passphrase.

4. Press Upload to upload the certificate to your system.

Uploading the trusted CA certificates list

To install the trusted CA certificates list, you will need the following:

• Trusted CA list file ( .PEM format).

Contact your system administrator to obtain the required file.

1. Press Browse... and locate the file with the Trusted CA list (.PEM format).

2. Press Upload to upload the certificate list to your system.

Maintenance

Upgrade Software

Certificate Management

Audit Certificate User Administration Change Password Restart

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The audit certificate list

If you want to use the ExternalSecure audit logging mode, you must upload a list of trusted audit certificates to the video conference system. This list covers all audit servers that your system shall trust.

In the ExternalSecure audit logging mode audit logging information will only be sent to entities holding a valid audit certificate.

NOTE: You should always upload the audit certificate list

before enabling secure audit logging.

About audit logging

Audit logging records all login activity and configuration changes on the system.

Audit logging is disabled by default. You can enable audit logging using the on-screen menu or the web interface.

1. Upload the audit certificate list

To install the audit certificate, you will need:

• Audit list file ( .PEM format)

Contact your system administrator to obtain the required file.

i. Press Browse... and locate the file with the audit list file

(.PEM format).

ii. Press Upload to upload the certificate to your system.

2. Enable secure audit logging

When you have uploaded the audit certificate list you must enable secure audit logging:

i. Navigate to Advanced Configuration > Security > Audit >

Server and enter the IP address and Port number of the

audit server.

ii. Navigate to Advanced Configuration > Security > Audit >

Logging > Mode and set it to ExternalSecure.

Maintenance

Upgrade Software Certificate Management

Audit Certificate

User Administration Change Password Restart

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User administration

From this page you can manage the user accounts of your video conference system. You can create a new user, edit the details of an existing user, and delete a user.

The default user account

The system comes with a default administrator user account with username admin and no password set. The admin user has full access rights, and it is highly recommended to set a password for this user.

Read more about passwords in the Password protection chapter.

About user roles

A user account must possess one or a combination of several

user roles. Three user roles exist, representing different rights:

• ADMIN: A user with admin rights can create new users and change all settings, except the security audit settings. This user cannot upload audit certificates.

• USER: A user with user rights can make calls and search the phonebook.

• AUDIT: A user with audit rights can change the security audit configurations and upload audit certificates.

It is important to note that these roles have non-overlapping

rights.

An administrator user account with full access rights, like the default admin user, must possess all the three roles.

Security mode

You can enable/disable the strong security mode from this page. Strong security mode sets very strict password requirements, and requires all users to change their password on next sign in.

You can create as many user accounts as you like on your system.

Each user must have

one or more roles.

User name User role(s)

The system comes with

admin as default user

account. This user has

full access rights.

Default user account

Maintenance

Upgrade Software Certificate Management Audit Certificate

User Administration

Change Password Restart

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