Cisco CHS 435HDC Installation Manual

Cisco CHS 435HDC High-Deﬁ nition Set-Top with Multi-Stream CableCARD (M-Card) Interface

Installation Guide

CHS 435HDC

Power

Notice to Installers

The servicing instructions in this notice are for use by qualiﬁ ed service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualiﬁ ed to do so.

Note to System Installer

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

For this apparatus, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.For products sold in the US and Canada, this reminder is provided to call the system installer's attention to Article 820-93 and Article 820-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper grounding of the coaxial cable shield.

This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock.Therefore, it is dangerous to make any kind of contact with any inside part of this product.

Ce symbole a pour but d’alerter toute personne qu’un contact avec une pièce interne de ce produit, sous tension et non isolée, pourrait être suffisant pour provoquer un choc électrique. Il est donc dangereux d’être en contact avec toute pièce interne de ce produit.

This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.

Ce symbole a pour but de vous avertir qu’une documentation importante sur le fonctionnement et l’entretien accompagne ce produit.

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

20080814_Installer820

Contents

IMPORTANT SAFETY INSTRUCTIONS .............................................................................4

Welcome ..............................................................................................................................6

Safety First ..........................................................................................................................6

Identify Your Set-Top with the Serial Number ......................................................................6

In This Manual .....................................................................................................................6

Front Panel ..........................................................................................................................7

Back Panel ..........................................................................................................................8

Connecting the Set-Top .......................................................................................................9

Connecting to the In-Home Network .................................................................................10

Connections for a High-Deﬁ nition TV (HDTV) ................................................................... 11

Connections for a Standard-Deﬁ nition TV (SDTV) ............................................................12

Connections for a VCR or DVD Recorder .........................................................................13

Connecting an Over-the-Air Converter Box .......................................................................13

Connecting to an HDTV with an HDMI Connector ............................................................14

Connecting to an HDTV with a DVI Connector..................................................................15

Connecting to an HDTV with Component (YPbPr) Connectors ........................................16

Connecting to an HDTV with a 1394 Connector................................................................17

Connecting to an SDTV with Component (YPbPr) Connectors.........................................18

Connecting to an SDTV with an S-Video Connector .........................................................19

Connecting to an SDTV with an RCA-Type Connector .....................................................20

Connecting to an SDTV with a Coaxial Cable ...................................................................21

Connecting to a Home Theater System with Component (YPbPr) Connectors ................22

Connecting to a Home Theater System and a DVD Player

with Component (YPbPr) Connectors ...............................................................................23

Connecting to a Stereo VCR or DVD Recorder.................................................................25

Connecting to an External SATA Hard Disk Drive .............................................................26

Troubleshooting .................................................................................................................28

Avoid Screen Burn-In ........................................................................................................28

Frequently Asked Questions..............................................................................................29

Picture Formats .................................................................................................................30

Index ..................................................................................................................................31

Compliance Information.....................................................................................................33

IMPORTANT SAFETY INSTRUCTIONS

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install inaccordance with the manufacturer’s instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁ ers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁ t into your outlet, consult an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories speciﬁ ed by the manufacturer.

12) Use only with the cart, stand, tripod, bracket,or table speciﬁ ed by manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

13) Unplug this apparatus during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualiﬁ ed service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Power Source Warning

A label on this product indicates the correct power source for this product. Operate this product only from an electrical outlet with the voltage and frequency indicated on the product label. If you are uncertain of the type of power supply to your home or business, consult your service provider or your local power company.

The AC inlet on the unit must remain accessible and operable at all times.

Ground the Product

WARNING: Avoid electric shock and ﬁ re hazard! If this product connects to coaxial cable wiring, be sure the cable system is grounded (earthed). Grounding provides some protection against voltage surges and builtup static charges.

Outdoor Grounding System

If this product connects to an outdoor antenna or cable syste m, be sure the antenna or cable system is grounded (earthed). This provides some protection against voltage surges and built-up static charges.

Article 810 of the National Electric Code (NEC) ANSI/NFPA No. 70-1990, provides the following information:

• Grounding of the mast and supporting structure

• Grounding the lead-in wire to an antenna discharge unit

• Size of the grounding conductors

• Location of the antenna-discharge unit

• Connection to grounding electrodes

• Requirements for the grounding electrodes (see the following antenna grounding diagram as recommended by NEC ANSI/ NFPA 70)

WARNING: Avoid electric shock and ﬁ re hazard! Do not locate an outside antenna system in the vicinity of overhead power lines or power circuits. Touching power lines or circuits might be fatal.

Protect the Product from Lightning

In addition to disconnecting the AC power from the wall outlet, disconnect the signal inputs.

Verify the Power Source from the On/Off Power Light

When the on/off power light is not illuminated, the apparatus may still be connected to the power source. The light may go out when the apparatus is turned off, regardless of whether it is still plugged into an AC power source.

Eliminate AC Mains Overloads

WARNING: Avoid electric shock and ﬁ re hazard! Do not overload AC mains, outlets, extension cords, or integral convenience receptacles. For products that require battery power or other power sources to operate them, refer to the operating instructions for those products.

IMPORTANT SAFETY INSTRUCTIONS, continued

Handling Disposable Batteries

This product may contain disposable batteries. Heed the following warning and follow the Battery Safety and Battery Disposal instructions below.

WARNING: There is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system. Do not crush, puncture, dispose of in ﬁ re, short the external contacts, or expose to water or other liquids. Dispose of the battery in accordance with local regulations and instructions from your service provider.

Battery Safety

• Insert batteries correctly. There may be a risk of explosion if the batteries are incorrectly inserted.

• Do not attempt to recharge ‘disposable’ or ‘non-reusable’ batteries.

• Please follow instructions provided for charging ‘rechargeable’ batteries.

• Replace batteries with the same or equivalent type that we recommend.

• Do not expose batteries to excessive heat (such as sunlight or ﬁ re).

• Do not expose batteries to temperatures above 100°C (212°F).

Battery Disposal

• The batteries may contain substances that could be harmful to the environment.

• Recycle or dispose of batteries in accordance with the battery manufacturer’s instructions and local/national disposal and recycling regulations.

• The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlorate-containing substance, see www.dtsc.ca.gov/hazardouswaste/perchlorate

Provide Ventilation and Select a Location

• Remove all packaging material before applying power to the product.

• Do not place this apparatus on a bed, sofa, rug, or similar surface.

• Do not place this apparatus on an unstable surface.

• Do not install this apparatus in an enclosure, such as a bookcase or rack, unless the installation provides proper ventilation.

• Do not place entertainment devices (such as VCRs or DVDs), lamps, books, vases with liquids, or other objects on top of this product.

• Do not block ventilation openings.

Protect from Exposure to Moisture and Foreign Objects

WARNING: Avoid electric shock and ﬁ re hazard! Do not expose this product to dripping or splashing liquids, rain, or moisture. Objects ﬁ lled with liquids, such as vases, should not be placed on this apparatus.

WARNING: Avoid electric shock and ﬁ re hazard! Unplug this product before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/ static cleaning device (dust remover) to clean this product.

WARNING: Avoid electric shock and ﬁ re hazard! Never push objects through the openings in this product. Foreign objects can cause electrical shorts that can result in electric shock or ﬁ re.

Service Warnings

WARNING: Avoid electric shock! Do not open the cover of this product. Opening or removing the cover may expose you to dangerous voltages. If you open the cover, your warranty will be void. This product contains no user-serviceable parts.

Check Product Safety

Upon completion of any service or repairs to this product, the service technician must perform safety checks to determine that this product is in proper operating condition.

Protect the Product When Moving It

Always disconnect the power source when moving the apparatus or connecting or disconnecting cables.

20090915_Cable_Safety

Welcome

The Cisco® CHS 435HDC High-Deﬁ nition Set-Top (CHS 435HDC) with Multi-Stream CableCARD

™

(M-Card™) Interface receives and delivers digital signals, and it delivers high-deﬁ nition programming in exceptional picture and audio quality. Use the simple user interface to access favorite channels and parental control services. Contact your service provider for information about these and other available services. Use the instructions in this guide to install the CHS 435HDC and to access your program services.

The consumer support website provides news and information about this product. For more information, please refer to: http://www.cisco.com/web/consumer/support/index.html

Safety First

Before using the set-top, read the Important Safety Instructions section of this manual.

Identify Your Set-Top with the Serial Number

At times your service provider may ask for the serial number. To ﬁ nd the serial number for your set-top, look on the bottom of the set-top for the label. The serial number is a 9-digit numeric code to the right of the letters “STB SN” on the label.

Use the space provided here to record the serial number:

_________________________________

In This Manual

This manual covers the information you need to connect your set-top to both your in-home network and your entertainment system. The manual also outlines certain safeguards and installation information. The safety information contained in this manual was developed and provided solely by the set-top manufacturer, Cisco Systems, Inc.

1 VOL-, VOL+ Decreases and increases the volume

2 OK Selects the current item

3 USB Connects to external equipment such as a keyboard or a mouse, software controlled

4 CH+, CH- Scrolls up and down through the channels

5 IR Sensor Receives the infrared signal from the remote control

6 Display Displays the selected channel number and time of day. The display shows the following:

• Power (

) • MoCA™ Link ( ) • 480i / 480P • 5.1

• Message (

) • HDTV • 720i / 720P

• Record (

) • Auto • 1080i / 1080P

7 Power Turns the set-top on and off

Note: This illustration may vary from the actual product.

Front Panel

CAUTION: The DVR is equipped with a hard disk drive to store programs that you

record and to allow you to rewind and pause live TV. Any time the DVR is powered on (power LED is illuminated) or a recording is in progress (the record LED is illuminated) the hard disk is in use.

If you need to move the DVR, complete the following steps to allow the hard disk to shut down properly. First, make sure that no recording is in progress (record LED is off). Then, turn off power by pressing the Power key. Finally, unplug the unit and wait 10 seconds for the hard disk drive to spin down (stop). At this point the unit can be moved safely.

You should handle this product with the same level of care you would use when handling other electronics containing a hard disk drive, such as a laptop computers or other hard disk drive equipped devices.

CHS 435HDC

Power

T14393

Back Panel

1 FiOS TV In Connects to a coaxial cable that delivers the signal from your service provider

2 Video Out Connects to the composite input on your TV

3 Audio Out Connects to RCA cables that send analog audio signals (left and right)

to the stereo inputs on a TV

4 HDTV (YPbPr) Connects to the component input (YPbPr) on the HDTV

5 Audio Out Connects to RCA cables that send analog audio signals (left and right) to the stereo inputs on a TV

6 Digital Connects to an RCA cable that sends a digital audio signal to a Audio Out surround-sound receiver or other digital audio device input

7 S-Video Out Connects to an S-Video cable that sends an S-Video signal to your TV or VCR. This signal is standard deﬁ nition, but higher quality than other SDTV connections

8 IR Remote Available to be connected to an approved remote IR receiver Input (purchased separately)

9 RF TV Out Connects to a coaxial cable that sends analog audio and video signals to a TV or VCR

10 Optical Connects to an optical cable that sends a digital audio signal to a Audio Out surround-sound receiver or other digital audio device input

11 HDMI 1.3 Connects an HDMI™ cable to the HDMI input of an HDTV. HDMI supports both digital audio and video. May be used to connect to a DVI interface using an HDMI-to-DVI adapter for video and separate audio connections. Any of the following audio connections may be used: Audio Out (3 or 5); Digital Audio Out (6); or Optical Audio Out (10)

12 USB 2.0 Connects to external USB equipment approved by your service provider

13 SATA Connects to an external Serial ATA (eSATA) hard disk drive for expanded

drive space. A connected eSATA drive is not an archival device. Ask your service provider for a list of approved hard drive models for use with the DVR

14 CableCARD Slot for CableCARD module, which decrypts subscription digital channels. This set-top will not operate correctly without a CableCARD module, which is installed by your service provider

15 IEEE 1394 Connects to display devices that are equipped with a 1394 input

16 Ethernet Connects to external Ethernet equipment approved by your service provider

17 AC Outlet Connects to the AC power cord from another device, such as a TV

18 AC Power Connects to the power cord to deliver power to the set-top Input

Note: This illustration may vary from the actual product.

CATV Converter Made in Mexico

LISTED 36MW VIDEO PRODUCT

CableCARD

CUIDADO: RIESGO DE DESCARGA ELÉCTRICA

NO ABRIR

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

This device is intended to be attached to a receiver that is not used to receive over-the-air broadcast signals. Connections of thisdevice in any other fashion may cause harmful interference to radio communications and is in violation of the FCC rules, part 15.

S-Video

Optical

Audio

Digital Audio

IR Remote Input

RPr R

LPb

YVideo

AudioAudio

SD HDTV

FIOS TV In

120V~ 60Hz 40W

120 V ~ 60Hz 4.2A 500W

RF TV Out USB SATA Drive Ethernet

1394

Firewire

STB SN: XXXXXXXXX

STB RF MAC: XXXXXXXXXXXX

MCARD SN: XXXXXXXXX

MCARD MAC: XXXXXXXXXXXX

3 4 567 9 11 12 13 14 15 16 1881

1710

T14394

Because the connections for a high-deﬁ nition (HD) or standard-deﬁ nition (SD) TV are different, you must determine if your TV is HD or SD. Your TV must receive HD signals for you to enjoy the beneﬁ ts of HDTV. Refer to the manual that came with your TV for more information. See page 30 for more information on picture formats.

Make one of the following connections for your home network:

• If your home network uses coaxial cable, use the FiOS TV connector on the set-top. See page 10.

• If your home network uses Ethernet (CAT-5) cable, use the Ethernet connector on the set-top. See page 10.

Connecting the Set-Top

To connect your set-top to your network and home entertainment devices, complete these steps.

Identify the additional consumer electronic devices you will connect to the set-top and TV. See pages 14 through 27 and refer to the user manual for the device.

Plug the set-top and the TV into an AC power source that is not controlled by a switch. For further instructions on completing the setup, refer to information from your service provider.

Make the connections for your TV, VCR, and DVD recorder as follows:

• If you are using an HDTV, see page 11 and the connection diagrams in

this manual.

• If you are using an SDTV, see page 12 and the connection diagrams in

this manual.

• If you want to record some programs on VCR tape or DVD, see page 13

and the connection diagrams in this manual.



OtherDVDVCR

External

SATA Drive

Home

Theater

Connecting to the In-Home Network

The following diagrams illustrate examples of the connections you can use to connect your set-top to your in-home network. Contact your service provider for the recommended connection method for your home.

Note: The illustrations below may vary from the actual product.

CableCARD

SATA Drive Ethernet

1394

Firewire

CATV Converter Made in Mexico

FIOS TV In

STB SN: XXXXXXXXX

STB RF MAC: XXXXXXXXXXXX

T14395

Coaxial

In-Home

Coaxial

Network

Wall

Ethernet

In-Home

CAT-5

Network

Wall

WARNING: The Ethernet port of this equipment is suitable for connection to

intra-building or unexposed wiring or cabling only. The Ethernet port of this equipment MUST NOT be metallically connected to interfaces that connect to the OSP (OutSide Plant) or its wiring. The Ethernet port is designed for use as an intra-building interface only (Type 2 or Type 4 ports as described in GR-1089CORE, Issue 4) and requires isolation from the exposed OSP cabling. The addition of Primary Protectors is not sufﬁ cient protection in order to connect these interfaces metallically to OSP wiring.

Connections for a High-Deﬁ nition TV (HDTV)

To use the set-top with an HDTV, you must make one of the following connections to view the HD content. Refer to the user manual for your TV and the cabling diagrams in this manual for more detailed connection information.

Although all connections provide you with quality service, we list the connections in our recommended order.

Notes:

• The labeling on your set-top or HDTV may vary slightly from the illustrations shown below.

• Some cables shown in the connection diagrams may not be included with this set-top.

• Set the HD mode and select the output video format (480i, 720p, 1080i) on the set-top. See page 30 for more information on picture formats.

Some HDTVs have a High-Deﬁ nition Multimedia Interface (HDMI) connector. The HDMI connector provides both a digital video and audio connection. See the connection diagram on page 14 for an example.

Note: The HDMI port on the TV must support high-bandwidth digital content protection (HDCP).

HDTV

Connections

The HDMI connector can provide the connection to an HDTV with a DVI input. If your HDTV has a Digital Visual Interface (DVI) connector, you need an HDMI-to-DVI adapter, and a separate audio connection (either L/R or optical audio).

Note: The DVI port on the TV must support high-bandwidth digital content protection (HDCP).

See the connection diagram on page 15 for an example.

Use One of These Required

Connections to an HDTV

DVI

Set-Top

Connections

The YPbPr (red, blue, and green) connectors provide high-deﬁ nition component video signals to an HDTV, and a separate audio connection (either L/R or optical audio).

See the connection diagram on page 16 for an example.

Audio/VideoVideoVideo

DVI HDMIYPbPr

Some HDTVs have only RGB or RGBHV connectors. If you have one of these HDTVs, you need a Component-to-RGB adapter, and you need a separate audio connection.

Adapter Needed

Video

RGB

Audio

OPTICAL

INPUT

Audio

OPTICAL

INPUT

Audio

Optical

Audio

HDTV

Adapter Needed

Optical

Audio

HDTV

Audio

HDTV

+ 25 hidden pages

Cisco CHS 435HDC Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual