Cisco SX10, SX20, TelePresence SX10, TelePresence SX20, CE 8.2 User Manual

Cisco TelePresence

SX10, SX 20

User Guide

D1509707 User Guide Cisco TelePresence TRC 6

Produced April 2016 for CE 8.1

CE 8.1

What’s in this guide

Contents

Introduction to Video Conferencing

Best Practice

........................................................................ 4

Tour the Screen

.................................................................... 5

Tour the Remote Control (I)

.................................................. 6

Tour the Remote Control (II)

................................................. 7

Video Calls

Place Call From Contact List

................................................ 9

Edit a Contact List Entry Status, then Place the Call

...........10

Edit the Call Rate, then Place the Call

.................................11

Place Call Using Name, Number or Video Address

............12

Receive Call

.........................................................................13

Change the Layout of the Screen

.......................................14

Enable Do Not Disturb

.........................................................15

Enable Standby

....................................................................16

Intelligent Proximity

..............................................................18

Spark Connected Systems

Getting Started

................................................................... 20

Sharing Content

Start and Stop Presentation

............................................... 22

Scheduled Meetings

View Meeting List

............................................................... 24

Contacts

Make Someone a Favorite—Outside a Call

......................... 26

Make Someone a Favorite—While In a Call

......................... 27

Camera Control

View Camera Set tings (Local camera)

............................... 29

Change the Position of a Picture-in-Picture on Your Screen

..................................... 30

Far end Camera Control

......................................................31

Settings

Gain Access to the Settings

............................................... 33

All entries in the table of contents are clickable hyperlinks that will take you to the corresponding article.

To go between chapters, you may

also click on the icons in the sidebar.

Introduction to Video Conferencing

Best Practice

Introduction to Video Conferencing

A successful video conference provides a face-to-face meeting, even if the participants are miles or continents apart. Keep in mind that it still is a meeting— normal etiquette and dress code apply even here.

•

Consider setting the unit to Automatic Answer, but mute the microphone for

privacy reasons, if possible.

•

Do not forget to rehearse to the extent needed.

•

Make sure that no obstacles block the view to the microphone at all times.

•

Noise sources like computers placed

on the table should always be placed away from the microphone of your unit. The noise from such sources is often perceived as surprisingly loud by the remote participants.

•

Pay attention to the background your system will provide to the remote participants. If the camera captures the corridor outside your oce, people passing by may distract your remote participants. This applies as well to curtains with a distinct texture pattern and, in particular, to curtains moving due to draft in the room.

•

If you are going to share content your

system will use two video streams (duo video), one showing the presentation and the other showing the presenter— or the group of presenters. Smaller systems may force viewers to choose between showing the presentation or the presenter.

•

For duo video some attention is needed. Duo video is, on some video systems, shown side–by–side with half the screen showing the presentation and the other half showing the presenter. To avoid appearing like you are sitting with your back towards the presentation look straight into the camera.

Introduction to Video Conferencing

Tour the Screen

The Call icon

located to the left in

the lower part of the

display.

The Share Content

icon is located to

the right in the

lower part of the

display.

Operating tips

When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as missed calls. You may, however, place calls as much as you like.

As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal operation), but this may have been changed to a dierent setting by your Video Support Team.

Upper left corner of the screen contains the Settings icon which provides access to

Standby mode, System information and the Do Not Disturb feature.

The Camera Control menu icon is located in

the upper right corner of the display.

An icon will appear to the right of the Settings button if Proximity has been enabled for this system.

Use the Cursor controls the remote control to move about the screen and press OK/Enter to open the selected menu eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

The remote control buttons are

described on the following pages.

Left part of the

uppermost button

controls

Lower volume /

Decrease.

Right part of the

uppermost button

controls

Higher volume /

Increase.

Go back one step

is done by means of the left

circular key

OK / Enter is done by

means of the center

circular key.

Introduction to Video Conferencing

Tour the Remote Control (I)

Operating tips

Use the Cursor controls to move about the screen and press OK/ Enter to open the selected menu eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

To operate

Field selector /Cursor

keys

use the perimeter keys

of the circular eld

(Left/Right/Up/Down).

Microphone mute/ unmute is the right

circular key.

The Keypad is used to dial someone or input numerals.

There is a raised bump on

digit 5 to identify the keys.

The key below the

Mute key is the Reject

incoming call / End

call / Cancel /

Back to Home screen

(outside calls).

The key below the Go

back is the green

Call button / Accept

incoming call.

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

1 2 3

4 5 6

7 8 9

pqrs tuv wxyz

defabc

ghi jkl mno

Introduction to Video Conferencing

Tour the Remote Control (II)

Operating tips

Use the Cursor controls to move about the screen and press OK/ Enter to open the selected menu eld.

Use the Cancel key to exit a menu

(and return to the Home screen)

undoing any changes. Use the Back key to go just one step back.

Video

Calls

Then press OK or the green Call button on the remote control to place the call.

Place Call From Contact List

Place Call

Your Contacts list consists of three

parts:

Favorites. These contacts have

put there by you. These entries will typically be someone you call frequently or otherwise need to access in a swift and convenient manner from time to time.

Directory will typically be a corporate

directory installed on your system by your video support team.

Recents is a list of calls you have

placed, received or missed earlier.

The following options apply:

•

You may key in a name, number or an IP address and the system will

look in all lists for you.

•

You may tap a tab and then scroll through the list or key in a name or number. Your search will then be restricted to that specic list.

•

You may add the entry to the list of Favorites; edit aspects of the entry before calling and/or change the call rate (the bandwidth applied to the call).

About the Contacts List

Once an entry has been located, press OK on the remote control to invoke the Call menu.

Press the red End Call button on the remote control, or use the Cursor keys to select End on the screen and then press OK to terminate the call.

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

The Contact list appears. Use the horizontal Cursor keys

on the remote control to go between Favorites, Recents and Directory (horizontally) and then down in one of the lists.

Use the down Cursor key on the remote control to move the cursor down in order to select the More eld (

...

) and

press OK.

Once an entry has been located, press OK on the remote control to invoke the Call menu.

Move down to Edit and Call (center eld in the More menu) an press OK.

Edit the entry as required and press the green Call button on the remote control to place the call.

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

Use the horizontal Cursor keys on the remote control to go between Favorites, Recents and Directory and then down in one of the lists.

Place Call

Edit a Contact List Entry Status, then Place the Call

About Entry Edits

You may have to edit an entry in one

of the Contact lists before you place the call. There may be a need to add a prex, a sux or otherwise alter the entry to ensure success.

At the same time, this set of options

allow you to change the Call Rate

(the bandwidth allocated to the call

referred to as Custom call) as well as the ability to promote the current entry to become a Favorite.

Place Call

Edit the Call Rate, then Place the Call

Use the down Cursor key on the remote control to move the cursor down in order to select the More eld (

...

) and

press OK.

Once an entry has been located, press OK on the remote control to invoke the Call menu.

In the More submenu move to Custom call (rightmost) an press OK.

Use the horizontal Arrow keys to adjust the call rate and press the green Call button to place the call.

Make sure Call is selected (the leftmost icon along the bottom of the screen) and press OK on the remote control or press the green Call button on the remote control.

Use the horizontal Cursor keys on the remote control to go between Favorites, Recents and Directory and then down in one of the lists.

About Call Rate

Call rate is the term used to express the amount of bandwidth allocated to the call and is measured in kbps

(kilobits per second).

The higher the call rate is, the

better the quality will be, but on the expense of higher bandwidth consumption.

The system comes with a default

call rate. This is normally set by your video support team.

Why would you like to temporarily change this setting? In most cases you will use it to avoid choking the video call when you try to call someone at a higher rate than their system and connection support.

Call rate cannot be changed during a call, but you may change it just before you place a call, as shown at left.

+ 23 hidden pages

Cisco SX10, SX20, TelePresence SX10, TelePresence SX20, CE 8.2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual