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of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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This preface describes this guide and provides information about the conventions used in this guide, along
with details about related documentation. It includes the following sections:
• Document Revision History, on page vii
• Document Objectives, on page vii
• Audience, on page vii
• Conventions, on page viii
• Related Documentation, on page ix
• Obtaining Documentation and Submitting a Service Request, on page ix
Document Revision History
The following table shows the changes made to this document:
Document Objectives
Change SummaryDate
First version of the document.November 2018
Audience
This publication describes the installation of the Cisco Catalyst 9800-80 Wireless Controller.
This publication is primarily designed for persons responsible for installing, maintaining, and troubleshooting
the Cisco Catalyst 9800-80 Wireless Controller. The users of this guide should:
• Be familiar with electronic circuitry and wiring practices.
• Have experience working as electronic or electromechanical technicians.
• Have experience in installing high-end networking equipment.
Some procedures described in this guide require a certified electrician.
Conventions
Preface
IndicationText Type
User input
Document titles
System output
CLI commands
{x | y | z}
[x | y | z]
String
< >
Text the user should enter exactly as shown or keys
a user should press appear in this font.
Document titles appear in this font.
Terminal sessions and information that the system
displays appear in this font.
CLI command keywords appear in this font.
Variables in a CLI command appear in this font.
Elements in square brackets are optional.[ ]
Required alternative keywords are grouped in braces
and separated by vertical bars.
Optional alternative keywords are grouped in brackets
and separated by vertical bars.
A nonquoted set of characters. Do not use quotation
marks around the string or the string will include the
quotation marks.
Nonprinting characters such as passwords are in angle
brackets.
viii
[ ]
!
#
Note
Means reader take note. Notes contain helpful suggestions or references to material not covered in the
document.
Tip
Means the following information will help you solve a problem. The tips information might not be
troubleshooting or even an action, but could be useful information, similar to a Timesaver.
Default responses to system prompts are in square
brackets.
An exclamation point (!) or a pound sign (#) at the
beginning of a line of code indicates a comment line.
Preface
Related Documentation
Caution
Warning
Means reader be careful. In this situation, you might perform an action that could result in equipment damage
or loss of data.
Timesaver: Means the described action saves time. You can save time by performing the action described
in the paragraph.
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work
on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents. Use the statement number provided at the end of each warning to locate
its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
Related Documentation
See the following documentation for more information about the Cisco Catalyst 9800 Wireless ControllerCisco
Catalyst 9800-80 Wireless Controller:
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service
request, and gathering additional information, see What's New in Cisco Product Documentation.
To receive new and revised Cisco technical content directly to your desktop, you can subscribe to the What's
New in Cisco Product Documentation RSS feed. RSS feeds are a free service.
The Cisco Catalyst 9800-80 Wireless Controller is an 80-G wireless controller that occupies two rack unit
space and supports a single Ethernet Port Adapter (EPA) slot, and eight built-in 10-GE or 1-GE interfaces.
The Cisco Catalyst 9800-80 Wireless Controller portfolio comes with a 30-G Crypto processor that aggregates
services at scale.
• Summary of Cisco Catalyst 9800-80 Wireless Controller, on page 1
• Cisco Product Identification Standard, on page 7
• Serial Number and PID or VID Label Location, on page 9
Summary of Cisco Catalyst 9800-80 Wireless Controller
The Cisco Catalyst 9800-80 Wireless Controller supports:
• Up to 32 GB (16 GB in the base configuration) of DDR3 error-correcting code-protected field-replaceable
memory, with single-bit error correction and multi-bit error detection.
• A fixed forwarding processor with up to 100 Gbps sustained forwarding data traffic through the chassis.
• Up to 25 Gbps security and crypto processing through a dedicated security processor.
• RJ-45 console ports and a mini USB console port.
• 32 GB internal bootflash storage.
• One copper Ethernet 10/100/1000 Mbps network management port.
• An embedded USB (eUSB) flash module that supports 32 GB of nonvolatile Flash storage.
• Two USB 3.0 ports that are backward compatible with USB 2.0.
• SATA hard disk.
• Eight built-in 10 GE SFP+ interfaces.
Note
The Te0/0/6 and Te0/0/7 ports support 10 GE and 1 GE SFP+ interfaces.
Two power supplies (AC or DC) are accessed from the front of the controller and are hot-swappable.
Caution
The Cisco Catalyst 9800-80 Wireless Controller supports two AC or DC power supplies. Do not install mixed
AC and DC power supply units in the same chassis.
Built-In SFP and SFP+ Ports
The following figure shows the port numbering for the built-in ports.
Figure 2: Cisco Catalyst 9800-80 Wireless Controller Port Numbering
Bay 1 or Hot-Swap EPA18RP— RJ-45 10/100/1000 redundancy
1
2Bay 0—The ports in Bay 0 use 1GE or 10GE
SFP+ transceivers and are labeled TE0 - TE7.
Note
By default, the interfaces from 0 to 3 on both Bay 0 and Bay 1 on the Cisco Catalyst 9800-80 Wireless
Bay 1—The ports in Bay 1 use 10GE SFP+
transceivers.
Controller are enabled. You can enable the interfaces from 4 to 7 by purchasing the Paired Port License.
The chassis has a front-to-rear airflow. Four internal fans draw cooling air in through the front of the chassis
and across internal components to maintain an acceptable operating temperature. The fans are located at the
rear of the chassis. The fans are numbered from 0 to 3, right to left.
Caution
The power supplies used in Cisco Catalyst 9800-80 Wireless Controllers are different and they should not be
mixed or swapped. The size and structural dimensions are the same, therefore they both look alike. It would
be hazardous, if you accidentally inserted the wrong power supply into the PEM slot.
Cisco Product Identification Standard
This section describes the Cisco products and services product identification standard. This feature provides
you with the ability to effectively integrate and manage Cisco products in your network and business operations.
Unique Device Identifier
The Unique Device Identifier (UDI) is the Cisco product identification standard for hardware products. A
product identification standard removes barriers to enterprise automation and can help you reduce operating
expenses.
The UDI provides a consistent electronic, physical, and associated business-to-business information product
identification standard.
The UDI is a combination of five data elements. The following table lists the UDI elements.
Product ID, also known as product name, model
name, product number
Version IDYesYesVID
Serial number, the unique instance of the PIDYesYesSN
Type, such as chassis, slot, or power supply—YesEntity Name
Additional product information—YesProduct
Description
The combination of serial number and product ID (PID) is unique and consistent across all Cisco products.
The PID that is coded on hardware is called a base product identifier.
Additional orderable PIDs can be associated to a base PID. For instance, an orderable PID may describe a
packaging configuration for a product or a bundled group of products sold, tested, and shipped together.
Specific unique device identifier (UDI) benefits include the following:
• Identifies:
• Individual Cisco products in your networks
• PIDs and serial numbers for service and replaceable products
• Version IDs (VIDs) for product version visibility
• Facilitates discovery of products subject to recall or upgrade
• Enhances inventory automation of Cisco products
The Cisco product identification standard provides the following features:
• Version visibility—Cisco continuously improves products through feature additions. Product changes
are indicated by incrementing the VID, which provides version visibility to help you understand and
manage product changes. VID management ensures consistency of changes from product to product.
• Operating expense reduction—Cisco UDIs provide accurate and detailed network inventory information;
identifying each Cisco product in a network element through a standard interface. Cisco operating systems
can view and use this data, allowing you to automate your electronic inventory.
• Consistency across product layers—The UDIs are embedded in the hardware products and cannot be
overwritten. Operating and management systems discover UDIs through standard interfaces and display
UDIs in standard outputs. Standard interfaces include the IETF standard ENTITY-MIB.
show diag chassis eeprom detail Command
The show diag chassis eeprom command displays the PID, VID, PCB serial number, hardware revision, and
other such information.
The following is sample output from the show diag chassis eeprom command:
product. A CLEI code is applied to each part within a Cisco Catalyst 9800-80 Wireless Controller as they are
programmed in manufacturing for shipment to customers.
show license udi Command
The show license udi command displays UDI information.
The following is sample output from the show license udi command:
The Cisco Catalyst 9800-80 Wireless Controllers support AC or DC power supply options. The modular
chassis configurations support the installation of two power supplies for redundancy. When an external power
supply fails or is removed, the other power supply provides power requirements for the chassis. This allows
you to hot-swap the power supply without impacting the functionality of the controller.
Caution
A controller can support two AC or DC power supplies. Do not install mixed AC and DC power supply units
in the same chassis.
The power supplies are used in a 1 + 1 redundant configuration. There is no input switch on the faceplate of
the power supplies. A power supply is switched from Standby to On by way of a system chassis power switch.
The following table lists the power supplies that you can order:
C9800-AC-1100W
A 32-core network processor running at 1400-MHz, which allows 30G of
Crypto performance.
Power SupplyPart Number
Cisco Catalyst 9800-80 Wireless Controller power supply module with plug-side intake
airflow, AC, 1100W, 85-264V
C9800-AC-1100W=
C9800-DC-950W
C9800-DC-950W=
Cisco Catalyst 9800-80 Wireless Controller power supply module with plug-side intake
airflow, AC, 1100W, 85-264V, spare
Cisco Catalyst 9800-80 Wireless Controller power supply module with plug-side intake
airflow, DC 950W
Cisco Catalyst 9800-80 Wireless Controller power supply module with plug-side intake
airflow, DC 950W, spare
The chassis has a front-to-rear airflow. All of the power supplies and fan modules in the chassis must use the
same airflow direction or an error will occur with possible overheating and shut down of the controller. If you
power up the controller with more than one airflow direction, you must power down the controller and replace
the modules with the wrong airflow direction before powering up the controller.
Power Supply LEDs
The following table describes the power supply LEDs.
Table 7: AC Power Supply LEDs
Power Supply Condition
over temperature and fan failure)
continues to operate (high temperature, high power and slow
fan)
Green (OK) LED
Status
Amber (FAIL) LED
Status
OFFOFFNo AC power to all power supplies
ONOFFPower Supply Failure (includes over voltage, over current,
1Hz BlinkingOFFPower Supply Warning events where the power supply
OFF1Hz BlinkingAC Present/3.3VSB on (PSU OFF)
Power Supply Fans
The fans in the power supply module are used for cooling the power supply module itself while system-level
cooling is provided by fans within the chassis. The power supplies do not depend on the system-level fans
for cooling. Fan failure is determined by fan-rotation sensors.
Note
The fans in the Cisco Catalyst 9800-80 Wireless Controller power supplies have plug-side intake airflow.
Caution
The chassis has a front-to-rear airflow. All of the power supplies and fan modules in the same chassis must
use the same airflow direction or an error will occur with possible overheating and shut down of the controller.
If you power up the controller with more than one airflow direction, you must power down the controller and
replace the modules with the wrong airflow direction before powering up the controller.
Note
The fans in the power supply modules will run as soon as the power supply is plugged in, even if the power
switch is in the Standby position.
This chapter contains important safety information you should know before working with the Cisco Catalyst
9800-80 Wireless Controller, and guides you through the process of preparing your site for wireless controller
installation.
• Prerequisites and Preparation, on page 17
• Safety Guidelines, on page 18
• Cautions and Regulatory Compliance Statements for NEBS, on page 19
• Standard Warning Statements, on page 20
• Site Planning, on page 24
• Site Cabling Guidelines, on page 27
• Rack-Mounting Guidelines, on page 30
• Preventing Electrostatic Discharge Damage, on page 32
• Electrical Safety, on page 33
• Chassis-Lifting Guidelines, on page 34
• Tools and Equipment, on page 34
• Unpacking and Verifying Shipping Contents, on page 34
• Installation Checklist, on page 35
Prerequisites and Preparation
Before you perform the procedures in this guide, we recommend that you:
• Read the safety guidelines in the next section and review the electrical safety and ESD-prevention
guidelines in this guide.
• Ensure that you have all of the necessary tools and equipment (see the Tools and Equipment section).
• Ensure that you have access to the Cisco Catalyst 9800-80 Wireless Controller Software ConfigurationGuide (an online document that is available for viewing or download at Cisco.com) during the installation.
• Ensure that the power and cabling requirements are in place at your installation site.
• Ensure that the equipment required to install the controller is available.
• Ensure that your installation site meets the environmental conditions to maintain normal operation.
Before installing the controller, you must consider power and cabling requirements that must be in place at
your installation site, special equipment for installing the controller, and the environmental conditions your
installation site must meet to maintain normal operation.
The shipping package for the controller is engineered to reduce the chances of product damage associated
with routine material handling experienced during shipment:
• Controller should always be transported or stored in its shipping package in the upright position.
• Keep the controller in the shipping container until you have determined the installation site.
Note
Inspect all items for shipping damage. If an item appears damaged, contact a Cisco customer service
representative immediately.
Site Planning Checklist
Use the following checklist to perform and account for all the site-planning tasks described in this chapter:
Preparing Your Site for Installation
• The site air conditioning system can compensate for the heat dissipation of the controller.
• Electrical service to the site complies with the requirements.
• The electrical circuit servicing the controller complies with the requirements.
• Consideration has been given to console port wiring and limitations of the cabling involved, according
to TIA/EIA-232F.
• The Ethernet cabling distances are within limitations.
• The equipment rack in which you plan to install the controller chassis complies with requirements. Careful
consideration has been given for safety, ease of maintenance, and proper airflow in selecting the location
of the rack.
Safety Guidelines
Before you begin the installation or replacement procedure, review the safety guidelines in this section to
avoid injuring yourself or damaging the equipment.
Note
This section contains guidelines, and do not include every potentially hazardous situation. When you install
a controller, always use common sense and caution.
Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, might harm
you. A warning symbol precedes each warning statement.
Before you install, configure, or perform maintenance on the controller, review the documentation for the
procedure you are about to perform, paying special attention to the safety warnings.
Note
Do not unpack the system until you are ready to install it. Keep the chassis in the shipping container to prevent
accidental damage until you determine an installation site. Use the appropriate unpacking documentation
included with the system.
Read the installation instructions in this document before you connect the system to its power source. Failure
to read and follow these guidelines could lead to an unsuccessful installation and possibly damage the system
and components.
Safety Recommendations
The following guidelines will help to ensure your own safety and protect your Cisco equipment. This list does
not cover all potentially hazardous situations, so be alert.
• Cisco safety policy mandates that all its controllers must conform to the requirements of IEC 60950,
with appropriate national deviations, as a minimum. In addition, Cisco controllers must also meet the
requirements of any other normative documents, for example, standards, technical specifications, laws
or regulations.
Safety Recommendations
• Review the safety warnings listed in Regulatory Compliance and Safety Information - Cisco Catalyst
9800-80 Wireless Controller (available online at cisco.com) before installing, configuring, or maintaining
the controller.
• Never attempt to lift an object that might be too heavy for you to lift by yourself.
• Always turn all power supplies off and unplug all power cables before opening the chassis.
• Always unplug the power cable before installing or removing a chassis.
• Keep the chassis area clear and dust free during and after installation.
• Keep tools and chassis components away from walk areas.
• Do not wear loose clothing, jewelry (including rings and chains), or other items that could get caught in
the chassis. Fasten your tie or scarf and sleeves.
• The controller operates safely when it is used in accordance with its marked electrical ratings and
product-usage instructions.
Cautions and Regulatory Compliance Statements for NEBS
The following table lists cautions, regulatory compliance statements, and requirements for the Network
Equipment Building System (NEBS) certification from the Telcordia Electromagnetic Compatibility and
Electrical Safety – Generic Criteria for Network Telecommunications Equipment (A Module of LSSGR,
FR-64; TSGR, FR-440; and NEBSFR, FR-2063) Telcordia Technologies Generic Requirements,
GR-1089-CORE.
Attach an ESD-preventive wrist strap to your wrist and to a bare metal surface.