User
Manual
AT&T
3G MicroCell™
3
IMPORTANT SAFETY INSTRUCTIONS ................................................................................................. ....................4
Specications ................................................................................................................ .............................................5
Welcome ............................................................................................................................... .......................................6
Before You Begin ............................................................................................................. ............................................................................................... 6
What’s in the Box? ............................................................................................................................... .......................................................................... 6
Getting to Know Your 3G MicroCell .......................................................................................................................7
Step 1: Online Activation ..................................................................................................... ....................................8
Step 2: Conguration and Powering Up ......................................................................................... ......................8
Connect Your Devices with USB Cables? ....................................................................................................................... ....................................8
Option A – High Speed Internet with Gateway or Modem and Wi-Fi Router ........................................................................... 9
Option B – High Speed Internet with Modem Attached to Computer ............................................................... ........................10
Option C – Priority Mode Conguration........................................................................................ ................................................................ 11
Step 3: 3G Status Conrmation ........................................................................................................................... 12
Step 4: Final Conrmation .................................................................................................... ................................ 13
What’s Next? .................................................................................................................. ......................................... 13
Troubleshooting ............................................................................................................... ....................................... 14
Hardware Problems ............................................................................................................ ........................................................................................ 14
Performance Issues ........................................................................................................... ......................................................................................... 15
Things to Know ................................................................................................................ ....................................... 16
Frequently Asked Questions (FAQs) ............................................................................................. ...................... 16
FCC Compliance ................................................................................................................ ......................................19
Radiation Exposure Statements ................................................................................................. ......................... 19
One-Year Limited Warranty .................................................................................................................. Back Cover
Table of Contents
4
Notice to Installers
The servicing instructions in this notice are for use by qualied service personnel only. To reduce the risk of electric shock , do not perform any servicing other than that
contained in the operating instructions, unless you are qualied to do so.
20080814_Installer800
Note to System Installer
For this apparatus, the cable shield/screen shall be grounded as close as practical to the point of entry of the cable into
the building.For products sold in the US and Canada, this reminder is provided to call the system installer's attention to
Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides guidelines for proper
grounding of the cable shield.
This symbol is intended to alert you that uninsulated voltage within this p rodu ct m ay have sufficien t
magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside
part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact avec une pièce interne de ce produit, sous
tens
ion et non isolée, pourrait être suffisant pour provoquer un choc électrique. Il est donc dangereux d’être en
contact avec toute pièce interne de ce produit.
This symbol is intended to alert you of the presence of important operating and maintenance (servicing)
instructions in the literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une documentation importante sur le fonctionnement et l’entretien
accompagne ce produit.
CAUTION: To reduce the risk of electric shock, do
not remove cover (or back). No user-serviceable
parts inside. Ref er servicing to qualif ied service
personnel.
WARNING
TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS UNIT TO RAIN OR MOISTURE.
1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including ampliers) that produce heat.
9) Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type
plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for
your safety. If the provided plug does not t into
your outlet, consult an electrician for replacement
of the obsolete outlet.
10) Prot ect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point
where they exit from the
apparatus.
11) Only use attachments/accessories specied by the
manufacturer.
12) Unplug this apparatus during lightning storms or
when unused for long periods of time.
Power Source Warning
A label on this product indicates the correct power source for this product. Operate
this product only from an electrical outlet with the voltage and frequency indicated
on the product label. If you are uncertain of the type of power supply to your home
or business, consult your service provider or your local power company.
The AC inlet on the unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and re hazard! If this product
connects to cable wiring, be sure the cable system is grounded (earthed).
Grounding provides some protection against voltage surges and built-up
static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall outlet, disconnect the
signal inputs.
Verify the Power Source from the On/O Power Light
When the on/o power light is not illuminated, the apparatus may still be connected
to the power source. The light may go out when the apparatus is turned o,
regardless of whether it is still plugged into an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock and re hazard! Do not overload
AC mains, outlets, extension cords, or integral convenience receptacles.
For products that require battery power or other power sources to operate
them, refer to the operating instructions for those products.
IMPORTANT SAFETY INSTRUCTIONS
5
IMPORTANT SAFETY INSTRUCTIONS, continued
Provide Ventilation and Select a Location
• Remove all packaging material before applying power to the product.
• Do not place this apparatus on a bed, sofa, rug, or similar surface.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as a bookcase or rack, unless
the installation provides proper ventilation.
• Do not place entertainment devices (such as VCRs or DVDs), lamps, books,
vases with liquids, or other objects on top of this product.
• Do not block ventilation openings.
Protect from Exposure to Moisture and Foreign Objects
WARNING: Avoid electric shock and re hazard! Do not expose this
product to dripping or splashing liquids, rain, or moisture. Objects lled with
liquids, such as vases, should not be placed on this apparatus.
WARNING: Avoid electric shock and re hazard! Unplug this product
before cleaning. Do not use a liquid cleaner or an aerosol cleaner. Do not use
a magnetic/static cleaning device (dust remover) to clean this product.
WARNING: Avoid electric shock and re hazard! Never push objects
through the openings in this product. Foreign objects can cause electrical
shorts that can result in electric shock or re.
Service Warnings
WARNING: Avoid electric shock! Do not open the cover of this
product. Opening or removing the cover may expose you to dangerous
voltages. If you open the cover, your warranty will be void. This product
contains no user-serviceable parts.
WARNING: This device has anti-tampering technology. Attempts
to open the enclosure by unqualied personnel may render the device
inoperable.
Check Product Safety
Upon completion of any service or repairs to this product, the service technician
must perform safety checks to determine that this product is in proper operating
condition.
Protect the Product When Moving It
Always disconnect the power source when moving the apparatus or connecting
or disconnecting cables.
20081017_3G_MicroCell_Safety
Device Specications
Power Supply: 100-120 VAC, 15 W; 12 VDC, 1.25 A Output
Status Indicators: Power, Ethernet, GPS, Computer, 3G
Dimensions (H x D x W): 8.5 in. x 6.3 in. x 1.5 in. (at top), 4 in. (at legs)
Unit Weight: 1 lb 2 ounces (AC power adapter not included)
Ambient Temperature Range: 0º to 38ºC
Firewall Specications
System Administrators (Business Customers): Installing the 3G MicroCell behind a rewall, or behind a router with rewall
capabilities, requires the following ports be opened to prevent the rewall from blocking communication with the network.
This type of installation is typically found in corporate environments.
123/UDP: NTP timing (NTP trac)
443/TCP: Https over TLS/SSL for provisioning and management trac
4500/UDP: IPSec NAT Traversal (for all signaling, data, voice trac)
500/UDP: IPSec Phase 1 prior to NAT detection (after NAT detection, 4500/UDP is used)
4500/UDP: After NAT detection, 4500/UDP is used
Specications
6
Congratulations on the purchase of the AT&T 3G MicroCell™. The 3G MicroCell provides voice and data service to AT&T
3G wireless phones and devices within a home or small business environment. The 3G MicroCell is secure and can deliver
maximum cellular signal strength within its coverage area – it’s like having your own mini cell tower in your home or oce.
Before You Begin
To operate the 3G MicroCell, you must have the following items:
• High Speed Internet service over DSL or Cable
*
• Modem or gateway (a Wi-Fi router is optional)
• Computer with Internet access to register your device
• System Administrators (business customers) see Firewall Specications on page 5 of this User Manual.
• Please verify these requirements before going any further
Allow up to 2 hours to have your 3G MicroCell up and running. Your part (online activation and equipment setup) takes
10-15 minutes. The additional time is for system conguration and 3G service activation. These tasks are handled by the
3G MicroCell and require no eort on your part.
.
.
What’s in the Box?
• Remove the contents of the AT&T 3G MicroCellTM package.
• Verify that you received the following:
*
Downstream speeds of at least 1.5 Mbps and upstream speeds of at least 256 Kbps are recommended for best performance.
There are no restrictions on broadband servic
e providers.
Welcome
AC Power
Adapter
Yellow
Ethernet Cable
AT&T 3G MicroCell™
Getting Started Guide
and User Manual
If anything is missing or appears to be damaged,
contact AT&T Customer Support at 1.888.334.3787
and
enter PIN 88346 for assistance.
Let’s get started.
Start Here!
AT&T 3G MicroCell
TM
Getting Started Guide
C
ongratulations on the purchase of your new AT&T 3G MicroCell
TM
. The 3G MicroCell provides voice and data service to AT&T 3G
wireless phones and devices within your home or small business environment. The 3G MicroCell is secure and can deliver maximum cel-
lular signal strength within its coverage area – it’s like having your own mini cell tower in your home or oce.
• Allow
up to two hours
to have your 3G MicroCell up and running. Your part (online activation and equipment setup)
takes 10-15 minutes. The additional time is required for system synchronization between the 3G MicroCell and the
AT&T network.
• In order to activate your 3G MicroCell you will be required to enter your
AT&T myWireless Account user name
and password
(the same account you use to pay your wireless bill online). If you have not previously registered
for a user name and password, you will be required to do so during the 3G MicroCell setup.
What’s in the Box?
• Remove the contents
of the AT&T 3G MicroCell
TM
package.
•
Verify
that you received the following:
AT&T 3G MicroCell™
AC Power
Adapter
Yellow
Ethernet Cable
Getting Started Guide
and User Manual
User
Manual
AT&T
3G MicroCell™
User
Manual
AT&T
3G MicroCell™
AT&T recommends that you use the AT&T 3G MicroCell™ Getting Started Guide for initial setup of your
3G MicroCell. Refer to this User Manual for troubleshooting steps or if you want to congure ‘Priority
Mode’ on your system (see Option C on page 11).
7
Power
Ethernet
(High Speed Internet Connection)
GPS
Computer
3G
Performance Highlights
• Supports AT&T 3G wireless phones and devices
• Supports up to four simultaneous calls
• Supports call transfer to the cellular network
• Supports UMTS bands 2 & 5 (1900 MHz and 850 MHz)
• Supports E911 Service
*
Computer
External GPS
Antenna
Ethernet
Reset
Power
*
E911 Service
The AT&T 3G MicroCell™ supports E911 (wireless 9-1-1 service) unless the device loses electrical power or Internet access. In
the event of a service disruption, you won’t be able to use E911 service with your wireless device unless you have access to the
AT&T wireless network. It may take several minutes after power resumes for your device to be fully functional. If you move your
MicroCell to a new address, it will be necessary to follow the original installation instructions and register the new address with TruVista
to enable E911 service to function properly.
Getting to Know Your 3G MicroCell
Visit att.com/3GMicroCell on the web to learn how you and others can use your new 3G MicroCell.
The site also contains up-to-date troubleshooting solutions and demos.
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