Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-9558-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT
NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT
ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR
THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE
INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU
ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A
COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate
radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television
reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in
part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class
A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct
any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco
equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by
using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television
or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE
PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR
INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work,
Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP,
CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital,
the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink,
Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo,
Networking Academy, Network Registrar, Pac k e t, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet,
The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the
United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Cisco and any other company. (0601R)
This section describes the intended audience, scope, and organization of the
Cisco 815 Integrated Services Router Hardware Installation Guide and defines
the conventions used to convey instructions and information.
Audience and Scope
This guide is for users who have some experience in installing and maintaining
networking hardware. Cisco 815 integrated services router users should be
familiar with the terminology and concepts of local Ethernet and wide-area
networking.
This guide describes the functional and physical features of the Cisco 815
integrated services router and provides installation procedures, troubleshooting
information, technical specifications, and cable and connector guidelines and
specifications.
Organization
This guide is organized as follows:
OL-9558-01
• Chapter 1, “Overview,” describes the router features, LEDs, and connectors.
• Chapter 2, “Installation,” describes how to install the router by connecting
cables and power, and tells how to install WAN interface cards (WICs).
This guide uses the following conventions for information and instructions.
Notes, Cautions, and Warnings
Notes, cautions, and warnings use the following conventions and symbols:
NoteMeans reader take note. Notes contain helpful suggestions or references to
materials not contained in this manual.
CautionThis caution symbol means reader be careful. In this situation, you might do
something that could result in equipment damage or loss of data.
Conventions
Warning
Waarschuwing
OL-9558-01
This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents. To see translations of the warnings that appear in this
publication, refer to the Regulatory Compliance and Safety Information
document that accompanied this device.
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat
werken, dient u zich bewust te zijn van de bij elektrische schakelingen
betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen
om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in
deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere
voorschriften) raadplegen dat bij dit toestel is ingesloten.
Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa
ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota
selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista
onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten
käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa
turvallisuudesta).
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une
situation pouvant causer des blessures ou des dommages corporels. Avant de
travailler sur un équipement, soyez conscient des dangers posés par les
circuits électriques et familiarisez-vous avec les procédures couramment
utilisées pour éviter les accidents. Pour prendre connaissance des
traductions d’avertissements figurant dans cette publication, consultez le
document Regulatory Compliance and Safety Information (Conformité aux
règlements et consignes de sécurité) qui accompagne cet appareil.
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die
zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an
irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen
Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt. Übersetzungen der in dieser
Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument
Regulatory Compliance and Safety Information (Informationen zu
behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät
geliefert wurde.
xii
Avvertenza
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di lavorare su qualsiasi
apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed
essere al corrente delle pratiche standard per la prevenzione di incidenti. La
traduzione delle avvertenze riportate in questa pubblicazione si trova nel
documento Regulatory Compliance and Safety Information (Conformità alle
norme e informazioni sulla sicurezza) che accompagna questo dispositivo.
Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre
til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de
faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med
vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av
de advarslene som finnes i denne publikasjonen, kan du se i dokumentet
Regulatory Compliance and Safety Information (Overholdelse av forskrifter og
sikkerhetsinformasjon) som ble levert med denne enheten.
Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe
poderá causar danos físicos. Antes de começar a trabalhar com qualquer
equipamento, familiarize-se com os perigos relacionados com circuitos
eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis
acidentes. Para ver as traduções dos avisos que constam desta publicação,
consulte o documento Regulatory Compliance and Safety Information
(Informação de Segurança e Disposições Reguladoras) que acompanha este
dispositivo.
Este símbolo de aviso significa peligro. Existe riesgo para su integridad
física. Antes de manipular cualquier equipo, considerar los riesgos que
entraña la corriente eléctrica y familiarizarse con los procedimientos
estándar de prevención de accidentes. Para ver una traducción de las
advertencias que aparecen en esta publicación, consultar el documento
titulado Regulatory Compliance and Safety Information (Información sobre
seguridad y conformidad con las disposiciones reglamentarias) que se
acompaña con este dispositivo.
OL-9558-01
Varning!
Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan
leda till personskada. Innan du utför arbete på någon utrustning måste du vara
medveten om farorna med elkretsar och känna till vanligt förfarande för att
förebygga skador. Se förklaringar av de varningar som förkommer i denna
publikation i dokumentet Regulatory Compliance and Safety Information
(Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer
denna anordning.
Table 1 describes the syntax used with the commands in this document.
Table 1Command Syntax Guide
ConventionDescription
boldfaceCommands and keywords.
italicCommand input that is supplied by you.
[]Keywords or arguments that appear within square
brackets are optional.
{x | x | x}A choice of keywords (represented by x) appears in
braces separated by vertical bars. You must select one.
^ or CtrlRepresent the key labeled Control. For example, when
you read ^D or Ctrl-D, you should hold down the Control
key while you press the D key.
screen font
Examples of information displayed on the screen.
OL-9558-01
Preface
Table 1Command Syntax Guide (continued)
ConventionDescription
boldface screen
font
<>Nonprinting characters, such as passwords, appear in
[]Default responses to system prompts appear in square
Accessibility
This product family uses a command line interface (CLI). The CLI is 508
conformant since it is text based and relies on a keyboard for navigation. All
functions of the router can be configured and monitored through the CLI.
To view Cisco accessibility guidelines and product adherence, see Cisco
Accessibility Products at the following URL:
Cisco documentation and additional literature are available on Cisco.com. Cisco
also provides several ways to obtain technical assistance and other technical
resources. These sections explain how to obtain technical information from Cisco
Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
The Product Documentation DVD is a comprehensive library of technical product
documentation on a portable medium. The DVD enables you to access multiple
versions of installation, configuration, and command guides for Cisco hardware
and software products. With the DVD, you have access to the same HTML
documentation that is found on the Cisco website without being connected to the
Internet. Certain products also have .PDF versions of the documentation
available.
The Product Documentation DVD is available as a single unit or as a subscription.
Registered Cisco.com users (Cisco direct customers) can order a Product
Documentation DVD (product number DOC-DOCDVD= or
DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Preface
Ordering Documentation
Registered Cisco.com users may order Cisco documentation at the Product
Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m.
to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States
and Canada, or elsewhere by calling 011 408 519-5055. You can also order
documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at
1 408 519-5001 in the United States and Canada, or elsewhere at 011 408
519-5001.
You can rate and provide feedback about Cisco technical documents by
completing the online feedback form that appears with the technical documents
on Cisco.com.
You can submit comments about Cisco documentation by using the response card
(if present) behind the front cover of your document or by writing to the following
address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht
ml
Documentation Feedback
OL-9558-01
From this site, you will find information about how to:
• Report security vulnerabilities in Cisco products.
• Obtain assistance with security incidents that involve Cisco products.
• Register to receive security information from Cisco.
A current list of security advisories, security notices, and security responses for
Cisco products is available at this URL:
http://www.cisco.com/go/psirt
To see security advisories, security notices, and security responses as they are
updated in real time, you can subscribe to the Product Security Incident Response
Team Really Simple Syndication (PSIRT RSS) feed. Information about how to
subscribe to the PSIRT RSS feed is found at this URL:
Cisco is committed to delivering secure products. We test our products internally
before we release them, and we strive to correct all vulnerabilities quickly. If you
think that you have identified a vulnerability in a Cisco product, contact PSIRT:
• For Emergencies only— security-alert@cisco.com
An emergency is either a condition in which a system is under active attack
or a condition for which a severe and urgent security vulnerability should be
reported. All other conditions are considered nonemergencies.
• For Nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
• 1 877 228-7302
• 1 408 525-6532
TipWe encourage you to use Pretty Good Privacy (PGP) or a compatible product (for
example, GnuPG) to encrypt any sensitive information that you send to Cisco.
PSIRT can work with information that has been encrypted with PGP versions 2.x
through 9.x.
Preface
xxii
Never use a revoked or an expired encryption key. The correct public key to use
in your correspondence with PSIRT is the one linked in the Contact Summary
section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht
ml
The link on this page has the current PGP key ID in use.
If you do not have or use PGP, contact PSIRT at the aforementioned e-mail
addresses or phone numbers before sending any sensitive material to find other
means of encrypting the data.
Cisco Technical Support provides 24-hour-a-day award-winning technical
assistance. The Cisco Technical Support & Documentation website on Cisco.com
features extensive online support resources. In addition, if you have a valid Cisco
service contract, Cisco Technical Assistance Center (TAC) engineers provide
telephone support. If you do not have a valid Cisco service contract, contact your
reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online
documents and tools for troubleshooting and resolving technical issues with Cisco
products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website
requires a Cisco.com user ID and password. If you have a valid service contract
but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Cisco Product Identification Tool
Use the Cisco Product Identification (CPI) tool to locate your product serial
number before submitting a web or phone request for service. You can access the
CPI tool from the Cisco Technical Support & Documentation website by clicking
the Tools & Resources link under Documentation & Tools.Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click
the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool
offers three search options: by product ID or model name; by tree view; or for
certain products, by copying and pasting show command output. Search results
show an illustration of your product with the serial number label location
highlighted. Locate the serial number label on your product and record the
information before placing a service call.
Using the online TAC Service Request Tool is the fastest way to open S3 and S4
service requests. (S3 and S4 service requests are those in which your network is
minimally impaired or for which you require product information.) After you
describe your situation, the TAC Service Request Tool provides recommended
solutions. If your issue is not resolved using the recommended resources, your
service request is assigned to a Cisco engineer. The TAC Service Request Tool is
located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests, or if you do not have Internet access, contact the
Cisco TAC by telephone. (S1 or S2 service requests are those in which your
production network is down or severely degraded.) Cisco engineers are assigned
immediately to S1 and S2 service requests to help keep your business operations
running smoothly.
To open a service request by telephone, use one of the following numbers:
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Preface
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has
established severity definitions.
Severity 1 (S1)—An existing network is down, or there is a critical impact to your
business operations. You and Cisco will commit all necessary resources around
the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or
significant aspects of your business operations are negatively affected by
inadequate performance of Cisco products. You and Cisco will commit full-time
resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of the network is impaired, while most
business operations remain functional. You and Cisco will commit resources
during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product
capabilities, installation, or configuration. There is little or no effect on your
business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is
available from various online and printed sources.
• The Cisco Product Quick Reference Guide is a handy, compact reference tool
that includes brief product overviews, key features, sample part numbers, and
abbreviated technical specifications for many Cisco products that are sold
through channel partners. It is updated twice a year and includes the latest
Cisco offerings. To order and find out more about the Cisco Product Quick
Reference Guide, go to this URL:
http://www.cisco.com/go/guide
OL-9558-01
• Cisco Marketplace provides a variety of Cisco books, reference guides,
documentation, and logo merchandise. Visit Cisco Marketplace, the company
store, at this URL:
http://www.cisco.com/go/marketplace/
• Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from these
publications. For current Cisco Press titles and other information, go to Cisco
Press at this URL:
http://www.ciscopress.com
• Pack et magazine is the Cisco Systems technical user magazine for
maximizing Internet and networking investments. Each quarter, Packet
delivers coverage of the latest industry trends, technology breakthroughs, and
Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies,
certification and training information, and links to scores of in-depth online
resources. You can access Packet magazine at this URL:
• iQ Magazine is the quarterly publication from Cisco Systems designed to
help growing companies learn how they can use technology to increase
revenue, streamline their business, and expand services. The publication
identifies the challenges facing these companies and the technologies to help
solve them, using real-world case studies and business strategies to help
readers make sound technology investment decisions. You can access iQ
Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
• Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and
operating public and private internets and intranets. You can access the
Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
• Networking products offered by Cisco Systems, as well as customer support
services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
Preface
xxvi
• Networking Professionals Connection is an interactive website for
networking professionals to share questions, suggestions, and information
about networking products and technologies with Cisco experts and other
networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
• World-class networking training is available from Cisco. You can view