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Cisco 800 Series Routers Hardware Installation Guide

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Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 526-4100

Customer Order Number: DOC-785373= Text Part Number: 78-5373-04

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Pack e t , PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)

Cisco 800 Series Routers Hardware Installation Guide

About This Guide vii

Audience vii

Organization vii

Conventions vii

Obtaining Documentation ix

Cisco.com ix Documentation DVD ix Ordering Documentation ix

Documentation Feedback x

Cisco Product Security Overview x

Reporting Security Problems in Cisco Products x

Obtaining Technical Assistance xi

Cisco Technical Support Website xi Submitting a Service Request xii Definitions of Service Request Severity xii

CHAPTER

Obtaining Additional Publications and Information xii

1 Overview 1-1

Feature Summary 1-2

Router Ports Summary 1-3

Front Panels 1-3

Back Panels 1-4

LEDs 1-7

2 Installation 2-1

Safety 2-2

European Union Statements 2-2

Network Termination Point Statement 2-3 ISDN S/T Ports Statement 2-3

Preventing Electrostatic Discharge Damage 2-3

Preventing Router Damage 2-4

Unpacking Your Router 2-4

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Preinstallation Activities 2-4

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Contents

Installing Your Router 2-5

Connecting Ethernet Devices 2-6 Connecting an ISDN Line 2-10 Connecting an IDSL Line 2-13 Connecting a Digital Telephone 2-14 Connecting an Analog Telephone, Fax, or Modem 2-15 Connecting a Terminal or PC 2-17 Connecting the Power Supply 2-18

Mounting Your Router 2-18

Mounting on a Table 2-18 Mounting on a Wall 2-19

Verifying Installation 2-20

Where to Go from Here 2-22

CHAPTER

APPENDIX

LOSSARY

NDEX

3 Troubleshooting 3-1

Problems During First Startup 3-2

Problems After First Startup 3-3

Problems After Router Is Running 3-5

When Contacting Your Cisco Reseller 3-7

A ISDN and IDSL Concepts A-1

B Specifications and Cables B-1

System Specifications B-1

Port Connector Pinouts B-2

Cabling Specifications B-6

Ethernet Cable Specifications B-7 Maximum Cable Distances B-7

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Audience

About This Guide

This preface discusses the audience, organization, and conventions used in this guide.

This guide is intended for service technicians with all levels of experience in installing routers. The goal of all technicians is to connect the router to the network as quickly as possible. Where relevant, this guide explains how the router is implemented and why. Conceptual information is usually in a separate section or appendix so that technicians who are not interested can skip this information.

Organization

This guide contains the following information:

Conventions

This section describes the conventions used in this guide.

Note Means reader take note. Notes contain helpful suggestions or references to additional information and

material.

• About This Guide—Describes audience, organization, conventions used in this guide, and how to

access related documentation.

• Overview—Contains router features and a description of router LEDs, ports, and other components.

• Installation—Provides information on safety, preventing damage, unpacking, and preparing for

installation as well as installing, mounting, and verifying the connections to your router.

• Troubleshooting—Describes how to identify and solve problems with your router.

• ISDN and IDSL Concepts—Describes how ISDN is implemented on the router.

• Specifications and Cables—Provides router, port, and cable specifications.

• Glossary—Defines technical terms frequently used in this guide.

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vii

Conventions

About This Guide

Caution This symbol means reader be careful. In this situation, you might do something that could result in

equipment damage or loss of data.

Warning

Waarschuwing

Varoitus

Attention

Warnung

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with the standard practices for preventing accidents.

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen.

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt.

viii

Avvertenza

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti.

Advarsel

Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker.

Aviso

Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes.

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About This Guide

Obtaining Documentation

¡Atención!

Varning!

Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes.

Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador.

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation DVD

Cisco documentation and additional literature are available in a Documentation DVD package, which may have shipped with your product. The Documentation DVD is updated regularly and may be more current than printed documentation. The Documentation DVD package is available as a single unit.

Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool or Cisco Marketplace.

Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

Cisco Marketplace:

http://www.cisco.com/go/marketplace/

Ordering Documentation

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You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

Cisco 800 Series Routers Hardware Installation Guide

Documentation Feedback

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from

the Ordering tool:

http://www.cisco.com/en/US/partner/ordering/

• Nonregistered Cisco.com users can order documentation through a local account representative by

calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 1 800 553-NETS (6387).

Documentation Feedback

You can send comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

About This Guide

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you can perform these tasks:

• Report security vulnerabilities in Cisco products.

• Obtain assistance with security incidents that involve Cisco products.

• Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:

• Emergencies— security-alert@cisco.com

• Nonemergencies— psirt@cisco.com

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About This Guide

Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive

information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.

Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one that has the most recent creation date in this public key server list:

http://pgp.mit.edu:11371/pks/lookup?search=psirt%40cisco.com&op=index&exact=on

In an emergency, you can also reach PSIRT by telephone:

• 1 877 228-7302

• 1 408 525-6532

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Obtaining Technical Assistance

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting

a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Too l s & R e so u r ce s link under Documentation & Tools. Choose Cisco Product

Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID

or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

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Obtaining Additional Publications and Information

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

About This Guide

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit

Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

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About This Guide

Obtaining Additional Publications and Information

• Cisco Press publishes a wide range of general networking, training and certification titles. Both new

and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

• Pack et magazine is the Cisco Systems technical user magazine for maximizing Internet and

networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:

http://www.cisco.com/packet

• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies

learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering

professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

• World-class networking training is available from Cisco. You can view current offerings at

this URL:

http://www.cisco.com/en/US/learning/index.html

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Obtaining Additional Publications and Information

About This Guide

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CHA P T E R

Overview

The Cisco 800 series routers connect small professional offices or telecommuters over Integrated Services Digital Network (ISDN) Basic Rate Interface (BRI) lines to the Corporate LANs and the Internet. The routers offer bridging and multiprotocol routing capability between LAN and WAN ports.

This chapter contains the following topics:

• Feature Summary

• Router Ports Summary

• Front Panels

• Back Panels

• LEDs

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1-1

Feature Summary

Table 1-1 summarizes the features of the Cisco 800 series routers.

Table 1-1 Cisco 800 Series Feature Summary

Feature Routers Description

10BASE-T Ethernet port(s) All Provides connection to 10BASE-T (10 Mbps)

Ethernet networks. Compatible with 10/100-Mbps devices.

ISDN BRI S/T port Cisco 801 and 803 Provides connection to ISDN S/T network.

ISDN BRI U port Cisco 802 and 804 Provides connection to ISDN U network.

IDSL port Cisco 802 IDSL

and 804 IDSL

Telephone ports Cisco 803 and 804 Provide connection to telephone, fax machine,

Internal Network Termination 1

Cisco 802 and 804 Eliminates need for an external NT1 in North

(NT1)

Flash memory All 8 MB of Flash memory.

Dynamic RAM (DRAM) All 4 MB of DRAM.

Easily distinguishable ISDN

All ISDN B-channel LEDs in a different color

B-channel LEDs

Ease of installation All Color-coded ports and cables to reduce the

Cisco IOS software All Supports Cisco IOS software.

Cisco 800 Fast Step application All Provides a Windows 95–, Windows 98–, and

Console port All Provides connection to terminal or PC for

Provides connection to IDSL network.

or modem, which are connected to telephone services through ISDN line.

America.

from other LEDs.

chance of error.

Windows NT–based software tool for basic configurations.

software configuration using command-line interface and for troubleshooting.

Chapter 1 Overview

Note The console port is a service port.

Cable lock All Provides a way to physically secure the router.

Locking power connector All Locks power connector in place.

Wall-mount feature All Brackets on router bottom provide a way to

mount router on wall or vertical surface.

1. Although the ISDN U interfaces on the Cisco 802 and Cisco 804 routers provide internal NT1s, the routers themselves do not function as NT1s. You cannot connect S/T devices to Cisco 802 and Cisco 804 routers.

2. An additional 8 MB of Flash memory and 4 or 8 MB of DRAM can be added at the factory or later. You can order upgrade kits and have trained and qualified personnel add the memory. The Cisco product number for the 8-MB Flash memory upgrade kit is MEM800-8F and the numbers for the DRAM upgrade kits are MEM800-4D and MEM800-8D.

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Chapter 1 Overview

Router Ports Summary

Table 1-2 lists the Cisco 800 series routers and ports.

Table 1-2 Router Ports

Router Ethernet Ports ISDN Ports Telephone Ports

Cisco 801 One ISDN BRI S/T None

Cisco 802 One ISDN BRI U None

Cisco 802 IDSL One IDSL None

Cisco 803 Four ISDN BRI S/T Two

Cisco 804 Four ISDN BRI U Two

Cisco 804 IDSL Four IDSL None

Front Panels

Router Ports Summary

The figures in this section show the front panel of the Cisco 800 series routers.

Figure 1-1 Cisco 801, Cisco 802, and Cisco 802 IDSL Front Panel

NT1 LED on

Cisco 802 and

802 IDSL routers only

Figure 1-2 Cisco 803 and Cisco 804 Front Panel

NT1 LED on

Cisco 804 router only

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11665

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1-3

Back Panels

Chapter 1 Overview

Figure 1-3 Cisco 804 IDSL Front Panel

Back Panels

The figures in this section show the back panel of each of the Cisco 800 series routers.

If the symbol of suitability ( ) appears above a port, you can connect the port directly to a public network that follows the European Union standards.

Warning

Figure 1-4 Cisco 801 Router Back Panel

If the symbol of suitability with an overlaid cross ( ) appears above a port, you must not connect the port to a public network that follows the European Union standards. Connecting the port to this type of public network can cause severe injury or damage your router.

Link LED

Indicates state of Ethernet port. On when connected.

IDSL

ETHERNET

Ethernet port

Connect Ethernet network device.

IDSL

ISDN BRI S/T port Connect to external NT1 or ISDN wall jack.

30770

Power switch

l = On. = Standby or no power output.

1-4

HUB NO HUB

ETHERNET

10 BASE T

Cable lock

Use cable lock to physically secure

LINK

HUB/NO HUB button

(for Ethernet port) Determines cable type for Ethernet device connection.

router.

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Cisco 801

CONSOLE

ISDN S/T

Console port

Connect PC or terminal.

11666

Locking power connector

Connect power supply.

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Chapter 1 Overview

Figure 1-5 Cisco 802 Router Back Panel

Back Panels

Link LED

Indicates state of Ethernet port.

Cable lock

Use cable lock to physically secure

Ethernet port

Connect Ethernet network device.

HUB

LINK

NO HUB

HUB/NO HUB button

(for Ethernet port) Determines cable type for Ethernet device connection.

router.

Figure 1-6 Cisco 803 Router Back Panel

Ethernet ports Connect Ethernet network devices.

ETHERNET

10 BASE T

ISDN BRI U port

Connect to ISDN wall jack.

Cisco 802

CONSOLE

ISDN U

Console port

Connect PC or terminal.

ISDN BRI S/T port Connect to external NT1 or ISDN wall jack.

Power switch

l = On. = Standby or no power output.

Locking power connector

Connect power supply.

Telephone ports Connect to telephone, fax machine, or modem.

11667

Power switch

l = On. = Standby or no power output.

Cable lock

Use cable lock to physically secure router.

HUB NO HUB

ETHERNET 10 BASE T

HUB/NO HUB button

(for Ethernet port 0) Determines cable type for Ethernet device connection.

Cisco 803

CONSOLE

Console port

Connect PC or terminal.

ISDN S/T

PHONE

Locking power connector

Connect power supply.

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Back Panels

Figure 1-7 Cisco 804 Router Back Panel

Chapter 1 Overview

Ethernet ports Connect Ethernet network devices.

HUB NO HUB

Cable lock

Use cable lock to physically secure router.

HUB/NO HUB button (for Ethernet port 0) Determines cable type for Ethernet device connection.

Figure 1-8 Cisco 802 IDSL Router Back Panel

Link LED

Indicates state of Ethernet port.

Ethernet port

Connect Ethernet network device.

IDSL port Connect to IDSL wall jack.

ETHERNET 10 BASE T

ISDN BRI U port

Connect to ISDN wall jack.

Cisco 804

CONSOLE

Console port

Connect PC or terminal.

Telephone ports Connect to telephone, fax machine, or modem.

ISDN U

PHO

Locking power connector

Connect power supply.

Power switch

l = On. = Standby or no power output.

Power switch

l = On. = Standby or no

power output.

11669

Cable lock

Use cable lock to physically secure router.

TO HUB TO PC

ETHERNET

10 BASE T

LINK

TO HUB/TO PC

(for Ethernet port) Determines cable type for Ethernet device connection.

Cisco 802 IDSL

CONSOLE

Console port

Connect PC or terminal.

IDSL

30771

Locking power connector

Connect power supply.

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Chapter 1 Overview

Figure 1-9 Cisco 804 IDSL Router Back Panel

LEDs

Cable lock

Use cable lock to physically secure router.

LEDs

Ethernet ports Connect Ethernet network devices.

TO HUB TO PC

TO HUB/TO PC

(for Ethernet port 1) Determines cable type for Ethernet device connection.

ETHERNET 10 BASE T

Table 1-3 summarizes the function of each LED.

IDSL port

Connect to IDSL wall jack.

Cisco 804 IDSL

CONSOLE

IDSL

Console port

Connect PC or terminal.

Power switch

l = On. = Standby or no

power output.

30772

Locking power connector

Connect power supply.

Table 1-3 LED Functions

LED Color Function

OK Green On when power is supplied to the router and when the router completes the

self-test procedure and begins operating.

NT1 Green Not applicable for Cisco 801 and 803 routers.

On when the internal NT1 and the ISDN switch are synchronized. Blinks when the internal NT1 and the ISDN switch are attempting to synchronize.

LINE Green On when the ISDN interface and the ISDN terminal device are synchronized.

LAN Green On when packets are sent to or received from an Ethernet port.

LAN RXD Green Blinks when an Ethernet port receives a packet.

LAN TXD Green Blinks when an Ethernet port sends a packet.

LKØ, LK1, LK2, LK3

Green Cisco 803 and 804 routers only.

On when the Ethernet device is connected. Off when the Ethernet device is not connected. Blinks when the connection has a problem. See the “Troubleshooting” chapter.

ETHERNET 1, 2, 3, 4

Green Cisco 804 IDSL routers only.

On when the Ethernet device is connected. Off when the Ethernet device is not connected. Blinks when the connection has a problem. See the “Troubleshooting” chapter.

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1-7

LEDs

Table 1-3 LED Functions (continued)

LED Color Function

CH1 Orange Blinks when placing or receiving a call on the first ISDN B channel.

On when a call is connected on the first ISDN B channel. For IDSL routers, see the Note following this table.

CH1 RXD Orange Blinks when packets are received from the first ISDN B channel.

CH1 TXD Orange Blinks when packets are sent from the first ISDN B channel.

CH2 Orange Blinks when placing or receiving a call on the second ISDN B channel.

On when a call is connected on the second ISDN B channel. For IDSL routers, see the Note following this table.

CH2 RXD Orange Blinks when packets are received from the second ISDN B channel.

CH2 TXD Orange Blinks when packets are sent from the second ISDN B channel.

PH1,PH2 Green Cisco 803 and 804 routers only.

On when basic telephone service is in use.

LINK Green On back panel of Cisco 801, 802, and 802 IDSL routers only.

On when Ethernet device is connected. Blinks when the connection has a problem. Refer to the “Troubleshooting” chapter.

Chapter 1 Overview

Note On Cisco 802 IDSL and Cisco 804 IDSL routers, either CH1 or CH2 is on if the router has an active data

connection and the line speed is 64 kbps. CH1 and CH2 are both on if the router has an active data connection and the line speed is 128 or 144 kbps.

1-8

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Installation

This chapter provides information on the following topics:

• Safety

• European Union Statements

• Preventing Electrostatic Discharge Damage

• Preventing Router Damage

• Unpacking Your Router

• Preinstallation Activities

• Installing Your Router

• Mounting Your Router

• Verifying Installation

• Where to Go from Here

CHA P T E R

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2-1

Safety

Chapter 2 Installation

Before installing the router, read the following warnings:

Warning

Only trained and qualified personnel should be allowed to install or replace this equipment.

Read the installation instructions before you connect the system to its power source.

Before working on a system that has a standby/off switch, turn the power to standby and unplug the power cord.

Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers.

To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

European Union Statements

The following statements apply to Cisco 801 routers and Cisco 803 routers sold in the European Union (EU).

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Chapter 2 Installation

Network Termination Point Statement

This product does not contain a “Network Termination Point” (NTP) as defined by ETSI 300 386-2. This product is classified by the manufacturer as “Terminal Equipment.” If you have any additional questions, please contact your local network operator.

ISDN S/T Ports Statement

These ports have not been classified as “directly connected ports” to outside cables as defined by CISPR 24, 1997 by the manufacturer. If you have any additional questions, please contact your local network operator.

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies of different electrostatic potentials, such as a person and a piece of electrical equipment. It occurs when electronic components are improperly handled, and it can damage equipment and impair electrical circuitry. Electrostatic discharge is more likely to occur with the combination of synthetic fibers and dry atmosphere.

Always use the following ESD-prevention procedures when removing and replacing components:

1. Connect the chassis to earth ground with a wire that you provide.

Preventing Electrostatic Discharge Damage

2. Wear an ESD-preventive wrist strap that you provide, ensuring that it makes good skin contact.

Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis. Always follow the guidelines in the preceding section, “Safety.”

3. Do not touch any exposed contact pins or connector shells of interface ports that do not have a cable

attached.

If cables are connected at one end only, do not touch the exposed pins at the unconnected end of the cable.

Note This device is intended for use in residential and commercial environments only.

Caution Periodically check the resistance value of the antistatic strap, which should be between 1 and 10

megohms (Mohms).

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Preventing Router Damage

Use the following guidelines when connecting devices to your router:

• Connect the color-coded cables supplied by Cisco Systems to the color-coded ports on the back

panel.

• If you must supply your own cable, see the “Cabling Specifications” section in Appendix B,

“Specifications and Cables.” If this appendix does not provide specifications for a particular cable, we strongly recommend ordering the cable from Cisco Systems.

• If the symbol of suitability ( ) appears above a port, you can connect the port directly to a public

network that follows the European Union standards.

Chapter 2 Installation

Warning

Unpacking Your Router

Table 2-1 lists the items that come with your router. All these items are in the accessory kit that is inside

the box that your router came in. If any of the items is missing or damaged, contact your customer service representative.

Table 2-1 Router Box Contents

Power cord (black)

•

• Desktop power supply

• Console cable (light blue)

• DB-9-to-RJ-45 adapter for use with light blue console cable

• ISDN ST cable (orange) (Cisco 801 and 803 routers)

• Ethernet cable (yellow)

• ISDN U or IDSL cable (red) (Cisco 802, 802 IDSL, 804, and

804 IDSL routers)

• RJ-45-to-RJ-11 adapter cable for use with red ISDN U cable

• Product documentation

Preinstallation Activities

Before you begin installing your Cisco 800 series router, perform the following steps:

Step 1 Order an ISDN BRI line from your telephone service provider. For more information, refer to the Cisco

800 Series Routers Software Configuration Guide.

Step 2 If you have a Cisco 801 or Cisco 803 router, do the following:

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Chapter 2 Installation

Step 3 Be aware of Ethernet, ISDN, and IDSL cable distance limitations. For more information, see the

Step 4 Gather the Ethernet devices to be connected to the router: hub, server, workstation, or PC with 10- or

Step 5 If you have a Cisco 801 or Cisco 803 router and plan to connect a digital telephone, you must provide

Step 6 If you have a Cisco 803 or Cisco 804 router, gather the devices (such as an analog telephone, fax

Step 7 If you plan to configure the software using a terminal or PC connected to the router, provide the terminal

Step 8 If you plan to mount your router on a wall or vertical surface, you need to provide two number-six,

Installing Your Router

• If you are outside of North America, ask your telephone service provider if you must provide an

external Network Termination 1 (NT1) and the ISDN U cable that connects the NT1 to the ISDN wall jack. Ask for NT1 vendors if necessary.

• If you are in North America, ask your telephone service provider for external NT1 vendors. Provide

the ISDN U cable that connects the NT1 to the ISDN wall jack.

“Maximum Cable Distances” section in Appendix B, “Specifications and Cables.”

10/100-Mbps network interface card (NIC).

an NT1 with two S/T interfaces and one U interface, a telephone cable to connect the telephone (usually this cable is provided with the device), and an ISDN U cable that connects the NT1 to the ISDN wall jack.

machine, or modem) that you plan on connecting to the router. You must also provide the telephone cable to connect each device (usually this cable is provided with the device).

or PC.

3/4-in. (M3.5 x 20 mm) screws. If the wall on which you mount your router is drywall, you instead need to provide two hollow wall-anchors (1/8-in. with 5/16-in. drill bit or M3 with 8-mm drill bit) to secure the screws.

Step 9 If you plan to use the cable lock feature, you need to provide a Kensington or equivalent locking cable.

Installing Your Router

To install the Cisco 800 series routers, you need to perform the following tasks in the following order:

1. Connect the Ethernet devices to the router.

2. Connect the ISDN or IDSL line to the router.

3. If you have a Cisco 801 or Cisco 803 router, connect an optional digital telephone.

4. If you have a Cisco 803 or Cisco 804 router, connect an optional analog telephone, fax, or modem.

5. Connect a terminal or PC to the router (for software configuration using the command-line interface

[CLI] or for troubleshooting).

6. Connect the router to the power source.

7. Mount your router.

8. Verify the router installation.

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Installing Your Router

Connecting Ethernet Devices

Table 2-2 lists the Ethernet devices you can connect to the router, connections for each device, and the

settings of the router HUB/NO HUB or TO HUB/TO PC button (the default setting is IN).

Table 2-2 Connecting Ethernet Devices

Chapter 2 Installation

Network Device Connected to Router Router Port

Hub with equivalent to router HUB/NO HUB button

Cisco 801 and 802 routers: Ethernet port Cisco 803 and 804 routers: Ethernet port Ø

Hub with equivalent to router HUB/NO HUB button

Cisco 801 and 802 routers: Ethernet port Cisco 803 and 804 routers: Ethernet port Ø

Hub with equivalent to router TO HUB/TO PC button

Cisco 802 IDSL router: Ethernet port Cisco 804 IDSL router: Ethernet port 1

Hub with equivalent to router TO HUB/TO PC button

Cisco 802 IDSL router: Ethernet port Cisco 804 IDSL router: Ethernet port 1

Hub with equivalent to router HUB/NO HUB button

Hub with equivalent to router TO HUB/TO PC

Cisco 803 and 804 routers: Ethernet ports 1, 2, 3

Cisco 804 IDSL router: Ethernet ports 2, 3, 4

button

Hub without equivalent to router HUB/NO HUB button

Cisco 801 and 802 routers: Ethernet port Cisco 803 and 804 routers: Ethernet port Ø

Hub without equivalent to router TO HUB/TO PC button

Cisco 802 IDSL router: Ethernet port Cisco 804 IDSL router: Ethernet port 1

Hub without equivalent to router HUB/NO HUB button

Hub without equivalent to router TO HUB/TO

Cisco 803 and 804 routers: Ethernet ports 1, 2, 3

Cisco 804 IDSL router: Ethernet ports 2, 3, 4

PC button

Network Device Button

Setting

Ethernet Cable

Ty pe

Router HUB/NO HUB, TO HUB/TO PC Button Setting

Straight-through IN MDI (IN)

Straight-through OUT MDI-X

(OUT)

Straight-through IN MDI (IN)

Straight-through OUT MDI (OUT)

Straight-through N/A

MDI (IN)

Straight-through OUT MDI-X

(OUT)

Straight-through OUT MDI-X

(OUT)

Crossover N/A

MDI-X (OUT)

Crossover N/A

MDI-X (OUT)

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Table 2-2 Connecting Ethernet Devices (continued)

Installing Your Router

Network Device Connected to Router Router Port

Server, PC, or workstation

Cisco 801 and 802 routers: Ethernet port

Router HUB/NO HUB, TO

Ethernet Cable

Ty pe

HUB/TO PC Button Setting

Straight-through OUT N/A

Network Device Button

Setting

Cisco 803 and 804 routers: Ethernet port Ø

Server, PC, or workstation

Cisco 802 IDSL router: Ethernet port

Straight-through OUT N/A

Cisco 804 IDSL router: Ethernet port 1

Server, PC, or workstation

Cisco 803 and 804 routers:

Straight-through N/A

N/A

Ethernet ports 1, 2, 3

Server, PC, or workstation

1. Cisco provides a yellow straight-through cable. You provide crossover or additional straight-through cables. For details on cables, refer to Appendix B, “Specifications and Cables.”

2. Hub vendors choose different names for the button controlling cable selections. This table uses the Cisco 1528 Micro Hub 10/100 with an MDI/MDI-X button as an example. Determine the button name and setting for your particular hub. Refer to your hub documentation for details.

3. On Cisco 803 and Cisco 804 routers, the HUB/NO HUB button affects only Ethernet port Ø.

4. On Cisco 804 IDSL routers, the TO HUB/TO PC button affects only Ethernet port 1.

Cisco 804 IDSL router: Ethernet ports 2, 3, 4

Straight-through N/A

N/A

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Installing Your Router

Connecting Hubs

If you have a Cisco 803, 804, or 804 IDSL router, you can connect as many as four hubs.

Before connecting a hub, see Tab le 2-2, and do the following:

• Choose Ethernet cables.

• On the router, set the HUB/NO HUB or TO HUB/TO PC button.

• On the hub, set the HUB/NO HUB button or its equivalent.

Follow the steps in Figure 2-1 to connect a hub to a Cisco 800 series ISDN or IDSL router. This figure shows a Cisco 803 router with four Ethernet ports.

Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router. Do not connect

the cable to an ISDN S/T or U port, to an IDSL port, or to an NT1. Connecting the cable to the wrong port or NT1 can damage your router.

Figure 2-1 Connecting a Hub

Chapter 2 Installation

2. Connect cable to:

• Yellow Ethernet port on Cisco 801, 802 or 802 IDSL router.

• Any yellow Ethernet port on Cisco 803, 804, or 804 IDSL router.

1. Set HUB/NO HUB or TO HUB/TO PC button.

HUB

ETHERNET 10 BASE T

Cisco 803 router

Cisco 803

PHONE

Cisco Micro Hub 10/100

2X 3X

SPEED

100BaseTX

10BaseT

LED SOLID BLINK

ETHERNET

6X 7X

MDI MDI-X

11674

3. Connect other end of cable to hub.

4. If applicable, check setting of hub equivalent of router HUB/NO HUB button.

2-8

To verify your hub connection, verify that one of the following LEDs is on after you have completed the router installation:

• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.

• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or Cisco 804 front panel.

• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.

If the LED is not on, see Table 3-2 in Chapter 3, “Troubleshooting.”

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Chapter 2 Installation

Connecting a Server, PC, or Workstation

Before connecting the server, PC, or workstation, refer to Table 2-2 to determine how to set the router HUB/NO HUB or TO HUB/TO PC button. Ensure that your device has a 10- or 10/100-Mbps NIC.

To connect one of these devices to a Cisco 800 series ISDN or IDSL router, follow the steps in

Figure 2-2.

Caution Always connect the yellow cable or an Ethernet cable to the yellow ports on the router. Do not connect

the cable to an ISDN S/T or U port, to an IDSL port, or to an NT1. Connecting the cable to the wrong port or NT1 can damage your router.

Figure 2-2 Connecting a Server, PC, or Workstation

Installing Your Router

1. Set HUB/NO HUB or TO HUB/TO PC button.

HUB

ETHERNET 10 BASE T

2. Connect cable to:

• Yellow Ethernet port on Cisco 801, Cisco 802, or Cisco 802 IDSL router.

• Any yellow port on Cisco 803, Cisco 804, or Cisco 804 IDSL router.

Cisco 803 router

Cisco 803

PHO

ETH

LAN

SER 0

AUX

11675

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3. Connect other end of cable to server, PC, or workstation.

To verify your connection, verify that one of the following LEDs is on after you have completed router installation:

• LINK LED on the Cisco 801, 802, or 802 IDSL back panel.

• LKØ, LK1, LK2, or LK3 LED on the Cisco 803 or Cisco 804 front panel.

• ETHERNET 1, 2, 3, or 4 LED on the Cisco 804 IDSL front panel.

If the LED is not on, see Table 3-2 in Chapter 3, “Troubleshooting.”

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2-9

Installing Your Router

Connecting an ISDN Line

The procedure to connect an ISDN line depends on the router and in some cases your location. The following sections describe the following procedures:

• Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers

• Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers

Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers

Outside of North America, you might need to provide an external NT1 device and the ISDN U cable that connects the NT1 to the ISDN wall jack. Contact your telephone service provider to supply the following information:

• Whether you must supply an external NT1 and the ISDN U cable.

• If necessary, the names of NT1 vendors.

In North America, you must provide an external NT1 and the ISDN U cable that connects the NT1 to the ISDN wall jack. Contact your telephone service provider for a list of NT1 vendors.

Chapter 2 Installation

To connect an ISDN line to a Cisco 801 or Cisco 803 router without an external NT1, follow the steps in Figure 2-3 on page 2-11.

To connect an ISDN line to a Cisco 801 or Cisco 803 router with an external NT1, follow the steps in

Figure 2-4 on page 2-11.

Warning

Caution Always connect the orange cable to the orange ISDN S/T port on the router. Do not connect the cable to

Network hazardous voltages are present in the ISDN cable. If you detach the ISDN cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the ISDN port (RJ-45 connector), regardless of when power is turned to standby.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

a yellow Ethernet port. This will damage your router.

2-10

Caution The Cisco 800 series routers do not support the Australian IUT requirement, which specifies that the

routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 800 series router stops communicating with other devices.

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Chapter 2 Installation

Installing Your Router

Figure 2-3 Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers (without External NT1)

Cisco 803 router

HUB

ETHE

ET 10 BA

Cisco 803

SE T

ISD

PHON

1. Connect orange cable to orange ISDN S/T port.

2. Connect other end of cable to ISDN wall jack.

Figure 2-4 Connecting ISDN to Cisco 801 and Cisco 803 Routers (with External NT1)

Cisco 803 router

11677

ISDN wall jack

HUB

ETHERNET 10 BASE T

1. Connect orange cable to orange ISDN S/T port.

2. Connect other end of cable to NT1.

Cisco 803

5. Connect NT1 power cord to electrical outlet.

NT1

ISDN wall jack

3. Connect ISDN U

11676

cable to NT1.

4. Connect other end of cable to ISDN wall jack.

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Installing Your Router

Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers

To connect an ISDN line to Cisco 802 and Cisco 804 routers, follow the steps in Figure 2-5.

Chapter 2 Installation

Warning

Caution Always connect the red cable to the red ISDN U port on the router. Do not connect the cable to a yellow

Do not work on the system or connect or disconnect cables during periods of lightning activity.

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

Ethernet port. This will damage your router.

Caution The Cisco 800 series routers do not support the Australian IUT requirement, which specifies that the

routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 800 series router stops communicating with other devices.

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Chapter 2 Installation

Figure 2-5 Connecting ISDN to Cisco 802 or Cisco 804 Routers

Cisco 804 router

Installing Your Router

HUB

ETHERNET 10 BASE T

1. Connect red cable

2. Connect other end of cable to ISDN wall jack.

Connecting an IDSL Line

Cisco 804

DN U

to red ISDN U port.

PHO

ISDN wall jack

RJ-45-to-RJ-11 adapter cable

If your wall jack has an RJ-11 connector, attach RJ-45-to-RJ-11 adapter cable to red cable, and then connect RJ-11 connector to ISDN wall jack.

ISDN wall jack

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Warning

Network hazardous voltages are present in the IDSL cable. If you detach the IDSL cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the IDSL port (RJ-45 connector), regardless of when power is turned to standby.

Warning

Do not work on the system or connect or disconnect cables during periods of lightning activity.

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

Caution Always connect the red cable to the red IDSL port on the router. Do not connect the cable to a yellow

Ethernet port. This will damage your router.

Caution Cisco 802 IDSL and Cisco 804 IDSL routers do not support the Australian IUT requirement, which

specifies that the routers must communicate for 1/2 hour after a power failure. If a power failure occurs, a Cisco 802 IDSL or 804 IDSL router stops communicating with other devices.

Cisco 800 Series Routers Hardware Installation Guide

2-13

Installing Your Router

Chapter 2 Installation

To connect an IDSL line to Cisco 802 IDSL and Cisco 804 IDSL routers, follow the steps in Figure 2-6.

Figure 2-6 Connecting the IDSL Cable to Cisco IDSL Routers

Cisco 804 IDSL router

Connecting a Digital Telephone

TO HUB

ETHERNET 10 BASE T

1. Connect red cable to red IDSL port.

2. Connect other end of cable to IDSL wall jack.

Cisco 804 IDSL

IDSL wall jack

RJ-45-to-RJ-11 adapter cable

If your wall jack has an RJ-11 connector, attach RJ-45-to-RJ-11 adapter cable to red cable, and then connect RJ-11 connector to IDSL wall jack.

IDSL wall jack

30773

2-14

You can connect a digital telephone, also known as an ISDN telephone, to the ISDN S/T port on Cisco 801 and Cisco 803 routers. This device connects to basic telephone services through the ISDN line.

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Chapter 2 Installation

Installing Your Router

To connect a digital telephone, follow the steps in Figure 2-7. You must provide the following equipment:

• NT1 with two S/T interfaces and one U interface.

• Telephone cable to connect digital telephone. (This cable is usually provided with the telephone.)

• ISDN U cable that connects the NT1 to the ISDN wall jack.

Figure 2-7 Connecting Digital Telephone to Cisco 801 and Cisco 803 Routers

Cisco 803 router

HUB

ETHERNET 10 BASE T

1. Connect orange cable

2. Connect other

Cisco 803

PHO

to orange ISDN S/T port.

end of cable to NT1.

6. Connect NT1 power cord to electrical outlet.

NT1

ISDN wall jack

Digital telephone

4. Connect ISDN U cable to NT1.

3. Connect telephone cable to digital telephone.

Connecting an Analog Telephone, Fax, or Modem

If you have Cisco 803 or Cisco 804 routers, you can connect two devices, such as an analog touch-tone telephone, fax machine, or modem. Each device is connected to basic telephone services through the ISDN line.

To connect an analog telephone, fax machine, or modem, follow the steps in Figure 2-8. You must provide the telephone cable to connect each device. The telephone cable is usually provided with the device.

The gray PHONE 1 and PHONE 2 ports are RJ-11 connectors. If you are outside of North America, you must buy and attach adapters that allow your telephones, faxes, or modems to be connected to these RJ-11 connectors. In some countries, these adapters need additional electronics to convert the

14817

5. Connect other end of cable to ISDN wall jack.

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Installing Your Router

Chapter 2 Installation

telephones, faxes, or modems to work properly with the router phone ports. For example, in the United Kingdom, you must buy an adapter that also provides a master socket, which causes incoming calls to ring the connected devices. For information on recommended master sockets, see Tab le 2- 3.

Warning

This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conductors), the conductors of a cable connected to the RJ-11 port, or the associated circuit-board when the ringer is active. The ringer is activated (indicated by a clicking sound) by an incoming call.

Caution Do not connect the router telephone ports to the telephone wall jack. These ports are not meant for direct

connection to a public network. This connection can damage your router.

Figure 2-8 Connecting an Analog Telephone, Fax, or Modem to Cisco 803 and Cisco 804 Routers

Cisco 804 router

HUB

ETHERNET 10 BASE T

Cisco 804

PHON

1. Connect telephone cable to gray PHONE 1 or PHONE 2 port. If you are connecting only one device, use PHONE 1 port.

Analog telephone

2-16

Table 2-3 Recommended Vendors for United Kingdom Master Sockets

Vendor Name Product Name For More Information

RS Components Avro Pacific Telephone Ring

Adapter (part number 303-2000)

Tandy Export Adapter

(part number 2797057)

Cisco 800 Series Routers Hardware Installation Guide

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2. Connect other end of cable to telephone, fax machine, or modem.

http://www.rswww.com/

http://www.tandy.co.uk/

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Connecting a Terminal or PC

You can connect either a terminal or a PC from which you can configure the software via the CLI or troubleshoot. To connect a terminal or PC, follow the steps in Figure 2-9.

Figure 2-9 Connecting Terminal or PC

Installing Your Router

Cisco 804 router

HUB

T 10 BA

1. Connect light blue cable to light blue CONSOLE port.

Cisco 804

2. If necessary, connect other end of cable to either DB-9-to-RJ-45 adapter or DB-25-to-RJ-45 adapter.

11680

3. Connect DB-9 connector to terminal or PC.

DB-X-to-RJ-45 adapter

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Mounting Your Router

Connecting the Power Supply

To connect the power supply, follow the steps in Figure 2-10.

Chapter 2 Installation

Warning

The device is designed to work with TN power systems.

This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used on the phase conductors (all current-carrying conductors).

This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use.

Figure 2-10 Connecting the Power Supply

1. Press power switch to standby ( ).

Cisco 803 router

HUB

ETHERNET 10 BASE T

2. Connect power supply cable.

Cisco 803

CONSOLE

PHONE

11673

Mounting Your Router

You can mount your router on one of the following surfaces:

• Table or other horizontal surface

• Wall or other vertical surface

Mounting on a Table

You can mount your router on a table or other horizontal surface. Use the following guidelines:

Desktop power supply

3. Connect power cord to power supply.

5. Press power switch to on ( ).

4. Connect other end of power cord to electrical outlet.

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Chapter 2 Installation

• Do not cover or obstruct router vents, which are located on the router sides.

• You can stack a maximum of five routers atop one another.

Mounting on a Wall

You can mount your router on a wall or other vertical surface by using the molded mounting brackets on the bottom of the router and two number-six, 3/4-in. (M3.5 x 20 mm) screws. You must provide the screws. Figure 2-11 shows the mounting brackets.

Caution If the wall to which you mount your router is drywall, use two hollow wall-anchors (1/8-in. with 5/16-in.

drill bit or M3 with 8-mm drill bit) to secure the screws. If the screws are not properly anchored, the strain of the network cable connections could pull the router from the wall.

Figure 2-11 Wall-Mounting Brackets (Bottom of Router)

Mounting Your Router

Front panel of router

ounting bracket

Bottom

of router

7 in. (19.35 cm)

Mounting bracket

11671

When mounting the router, the following conditions must be met:

• Because you will use the LEDs as status and problem indicators, the LEDs on the front panel must

face upward and be easily visible.

• The back panel must face downward to reduce strain on the cable connections.

• The power supply must rest on a horizontal surface such as the floor or a table. If the power supply

is not supported, it might place strain on the power supply cable and cause it to disconnect from the connector on the router back panel.

To mount the router, follow the steps in Figure 2-12. The last page of this manual provides a template for measuring the distance between the screws.

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Verifying Installation

Figure 2-12 Mounting Router on Wall

Chapter 2 Installation

1. Secure two screws 7 inches (19.35 cm) apart in a wall

and in. (0.32 cm) from

the wall.

Wall

Wall-mount

screw

Wall

7 in. (19.35 cm)

in. (0.32 cm)

Screw

Front panel

Wall-mount screw

Mounting brackets

2. Hang router on screws.

11672

Maximum distance 6 ft (18 m)

Verifying Installation

Verify the cable connections (links) by checking the LEDs listed in Tabl e 2-4 . If the LEDs are not on, see Chapter 3, “Troubleshooting.”

The LINK LED is on the back panel of Cisco

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2-20

3. Place power supply on horizontal surface.

801 and Cisco 802 routers.

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Chapter 2 Installation

Table 2-4 Verifying Installation

Power/Link LEDs To Check Normal Patterns

Power OK On

To hub, server, PC, or workstation

To ISDN network using ISDN S/T port

To ISDN network using ISDN Uport

• Cisco 801, 802, and 802

IDSL routers: LINK, LAN, LAN RXD, and LAN TXD

• Cisco 803 and Cisco 804

routers: LKØ, LK1, LK2, LK3, LAN, LAN RXD, and LAN TXD

• Cisco 804 IDSL router:

ETHERNET LAN, RXD, TXD, 1, 2, 3, and 4

LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD

NT1, LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD

• LINK, LKØ, LK1, LK2, LK3, ETHERNET

1, 2, 3, 4, LAN: On. LAN is on when indicated Ethernet port sends or receives a packet.

• LAN RXD: blinking when an Ethernet port

receives a packet.

• LAN TXD: blinking when an Ethernet port

sends a packet.

• LINE, CH1, and CH2: On. CH1 or CH2 is

on when the router has an active voice or data connection.

• CH1 RXD, CH2 RXD: Blinking when

indicated ISDN B channel receives a packet.

• CH1 TXD, CH2 TXD: Blinking when

indicated ISDN B channel sends a packet.

• NT1, LINE, CH1, and CH2: On. CH1 or

CH2 is on when the router has an active voice or data connection.

Verifying Installation

To IDSL network using IDSL port

NT1, LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD

• CH1 RXD, CH2 RXD: Blinking when

indicated ISDN B channel receives a packet.

• CH1 TXD, CH2 TXD: Blinking when

indicated ISDN B channel sends a packet.

• NT1, LINE, CH1, and CH2: On. CH1 or

CH2 is on when the router has an active data connection and the line speed is 64 kbps. CH1 and CH2 are both on when the router has an active data connection and the line speed is 128 or 144 kbps.

• CH1 RXD, CH2 RXD: Blinking when

indicated ISDN B channel receives a packet.

• CH1 TXD, CH2 TXD: Blinking when

indicated ISDN B channel sends a packet.

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Where to Go from Here

Table 2-4 Verifying Installation (continued)

Power/Link LEDs To Check Normal Patterns

To digital telephone

To analog telephone, fax, or modem

1. You can also pick up the handset and listen for a dial tone.

LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD

PH1 and PH2

• LINE, CH1, and CH2: On. CH1 or CH2 is

on when the router has an active voice connection.

• CH1 RXD, CH2 RXD: Blinking when

indicated ISDN B channel receives a packet.

• CH1 TXD, CH2 TXD: Blinking when

indicated ISDN B channel sends a packet.

On when telephone, fax, or modem is in use.

Chapter 2 Installation

Where to Go from Here

You have completed the hardware installation and are ready to configure the software. Cisco strongly recommends that inexperienced network administrators use the Cisco 800 Fast Step application. Use the Cisco 800 Fast Step CD-ROM and online help. If you are an experienced network administrator and want to use the CLI to configure the software, refer to the Cisco 800 Series Routers Software Configuration Guide.

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CHA P T E R

Troubleshooting

This chapter describes problems that could occur with the Cisco 800 series router hardware, reasons for the problems, and steps to solve the problems. The problems are grouped as follows:

• Problems during first startup

• Problems after first startup

• Problems after router is running

For information on problems that could occur with the software, refer to the Cisco 800 Series Routers Software Configuration Guide.

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Problems During First Startup

Table 3-1 lists problems that could occur after you turn on the power switch for the first time.

Table 3-1 Problems During First Startup

Symptom Problem Solutions

All LEDs, including OK LED, are off.

No power to router.

Perform the following steps in the following order:

• Make sure that the power switch is ON.

• Make sure that all connections to and from the power

supply are securely connected.

• Make sure that the power outlet has power.

• If the problem continues, the router might have a faulty

power supply. Contact your Cisco reseller.

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Chapter 3 Troubleshooting

Problems After First Startup

Table 3-2 lists problems that could occur after the router has power for the first time.

Table 3-2 Problems After First Startup

Symptom Problem Solutions

No link to an Ethernet device. (On Cisco 801, Cisco 802, and 802 IDSL routers, the LINK LED on the back panel is off. On Cisco 803 and 804 routers, the LKØ, LK1, LK2, or LK3 LED on the front panel is off. On the Cisco 804 IDSL router, the ETHERNET 1, 2, 3, or 4 LED on the front panel is off.)

• A cable-related

problem:

–

Wrong cable.

–

Improperly connected cable.

–

Damaged cable.

Perform the following tasks in the following order:

• If you supply your own cable, make sure

you are using the right type of cable (either straight-through or crossover). Check the cable information in Table 2-2 in Chapter 2, “Installation.”

• Check specifications in Table B-1 3 and

Table B-14 in Appendix B, “Specifications and Cables,” to make sure the cable

complies. If it does not, replace it.

• To make sure you have cabled the devices

correctly, see Ta b le 2-2 in Chapter 2, “Installation.”

• Make sure the connectors at both ends of

the cable are securely seated.

Problems After First Startup

No link to ISDN or IDSL network. (NT1, LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, or CH2 TXD LED is off.)

• Improperly set router

HUB/NO HUB or TO HUB/TO PC button or hub equivalent of HUB/NO HUB button

• Improperly

functioning network interface card (NIC) on server, PC, or workstation.

• If you have a

Cisco 801 or 803 router in North America or in parts of Europe, you might need to connect the router to an external NT1 and connect the NT1 to an ISDN wall jack.

• Make sure the cable is not physically

damaged. If it is, replace it.

• To make sure you have set buttons correctly,

see Table 2-2 in Chapter 2, “Installation.”

• Run the NIC diagnostic supplied by the

vendor to make sure it is functioning properly. If it is not, replace it.

• If the problem continues, call your Cisco

reseller.

• If outside of North America, contact your

telephone service provider and ask if you must provide an NT1 and the ISDN U cable that connects the NT1 to the ISDN wall jack. In North America, you must provide an NT1 and the ISDN U cable. Connect NT1 as described in the “Connecting an

ISDN Line to Cisco 801 and Cisco 803 Routers” section in Chapter 2,

“Installation.”

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Problems After First Startup

Table 3-2 Problems After First Startup (continued)

Symptom Problem Solutions

• One of the following

cable-related problems:

–

Improperly connected cable.

–

Damaged cable.

Perform the following tasks in the following order:

• To make sure you have cabled the ISDN or

IDSL port correctly, see the “Connecting an

ISDN Line” or “Connecting an IDSL Line”

sections in Chapter 2, “Installation.”

• Make sure the connectors at both ends of

each cable are securely connected.

• Make sure each cable is not physically

damaged. If it is, replace it with a similar cable.

• Problem with ISDN

or IDSL line.

• Contact your telephone or Internet service

provider to determine if there is a problem with your line.

• If the problem continues, call your Cisco

reseller.

No link to digital telephone.

• One of the following

cable-related problems:

–

Improperly connected cable.

–

Damaged cable.

Perform the following tasks in the following order:

• To make sure you have cabled the port

correctly, see the “Connecting a Digital

Telephone” section in Chapter 2,

“Installation.”

• Make sure the connectors at both ends of

each cable are securely connected.

• Make sure each cable is not physically

damaged. If it is, replace it.

• Problem with ISDN

line.

• Contact your telephone service provider to

determine if there is a problem with your line.

• If the problem continues, call your Cisco

reseller.

No link to analog telephone, fax machine, or modem. (PH1 or PH2 LED on Cisco 803 and 804 routers is off.)

• One of the following

cable-related problems:

–

Improperly connected cable.

–

Damaged cable.

Perform the following tasks in the following order:

• To make sure you have cabled the telephone

port correctly, see the “Connecting an

Analog Telephone, Fax, or Modem” section

in Chapter 2, “Installation.”

• Make sure the connectors at both ends of

the cable are securely connected.

Chapter 3 Troubleshooting

3-4

• Make sure the cable is not physically

damaged. If it is, replace it.

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Chapter 3 Troubleshooting

Table 3-2 Problems After First Startup (continued)

Symptom Problem Solutions

• Problem with ISDN

line.

• Contact your telephone service provider to

determine if there is a problem with your line.

• If the problem continues, call your Cisco

reseller.

Problems After Router Is Running

Table 3-3 lists problems that could occur after the router has been up and running for a while.

Table 3-3 Problems After Router Is Running

Symptom Problem Solutions

Problems with Ethernet link. (On Cisco 801, Cisco 802, and Cisco 802 IDSL routers, the LINK LED on the back panel blinks. On Cisco 803 and 804 routers, the LKØ, LK1, LK2, or LK3 LED on the front panel blinks. On the Cisco 804 IDSL router, the ETHERNET 1, 2, 3, or 4 LED on the front panel blinks.)

Connection to an Ethernet device is intermittent or lost. (On Cisco 801, 802, and 802 IDSL routers, the LINK LED on the back panel is off. On Cisco 803 and 804 routers, the LKØ, LK1, LK2, or LK3 LED on the front panel is off. On the Cisco 804 IDSL router, the ETHERNET 1, 2, 3, or 4 LED on the front panel is off.)

• One of the

following cable-related problems:

–

Disconnected cable.

–

Damaged cable.

• Improperly

functioning NIC on server, PC, or workstation.

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Improperly

functioning NIC on server, PC, or workstation.

Perform the following tasks in the following order:

• Make sure the connectors at both ends

of the cable are securely connected.

• Make sure the cable is not physically

damaged. If it is, replace it.

• Run the NIC diagnostic supplied by the

vendor to make sure it is functioning properly. If it is not, replace it.

• If the problem continues, call your

Cisco reseller.

• Make sure the connectors at both ends

of the cable are securely connected.

• Make sure the cable is not physically

damaged. If it is damaged, replace it.

• Run the NIC diagnostic supplied by the

vendor to determine if it is functioning properly. If it is not, replace it.

Problems After Router Is Running

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3-5

Problems After Router Is Running

Table 3-3 Problems After Router Is Running (continued)

Symptom Problem Solutions

• If the problem continues, call your

Cisco reseller.

Problems with ISDN or IDSL link. (CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, or CH2 TXD are off.)

Connection to an ISDN or IDSL network is lost. (LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, or CH2 TXD LED is off.)

Problems with link to digital or analog telephone. Symptoms include no dial tone, a call that is abruptly disconnected, and an incoming call that does not cause the device to ring.

Connection to digital telephone is lost. (LINE, CH1, CH1 RXD, CH1 TXD, CH2, CH2 RXD, and CH2 TXD LEDs on Cisco 801 and 803 routers are off.)

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Problem with ISDN

or IDSL line.

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Problem with ISDN

or IDSL line.

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Problem with ISDN

line.

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Problem with ISDN

line.

• Make sure the connectors at both ends

of each cable are securely connected.

• Make sure each cable is not physically

damaged. If one is damaged, replace it.

• Contact your telephone or Internet

service provider to determine if there is a problem with your line.

• Make sure the connectors at both ends

of each cable are securely connected.

• Make sure each cable is not physically

damaged. If one is damaged, replace it.

• Contact your telephone or Internet

service provider to determine if there is a problem with your line.

• If the problem continues, call your

Cisco reseller.

• Make sure the connectors at both ends

of each cable are securely connected.

• Make sure each cable is not physically

damaged. If one is damaged, replace it.

• Contact your telephone company to

determine if there is a problem with your line.

• If the problem continues, call your

Cisco reseller.

• Make sure the connectors at both ends

of each cable are securely connected.

• Make sure each cable is not physically

damaged. If one is damaged, replace it.

• Contact your telephone company to

determine if there is a problem with your line.

Chapter 3 Troubleshooting

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Chapter 3 Troubleshooting

Table 3-3 Problems After Router Is Running (continued)

Symptom Problem Solutions

• If the problem continues, call your

Cisco reseller.

Connection to analog telephone, fax machine, or modem is lost. (PH1 or PH2 LED on Cisco 803 and 804 routers is off.)

• A cable-related

problem:

–

Disconnected cable.

–

Damaged cable.

• Problem with ISDN

line.

• Make sure the connectors at both ends

of the cable are securely connected.

• Make sure the cable is not physically

damaged. If it is damaged, replace it.

• Contact your telephone company to

determine if there is a problem with your line.

• If the problem continues, call your

Cisco reseller.

When Contacting Your Cisco Reseller

Some of the solutions instruct you to contact your Cisco reseller. Before contacting your reseller, have the following information ready:

• Router model and serial number (see the back panel of the router)

• Maintenance agreement or warranty information

• Date you received your router

• Brief description of the problem

• Brief description of the steps you have taken to solve the problem

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When Contacting Your Cisco Reseller

Chapter 3 Troubleshooting

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CHA P T E R

ISDN and IDSL Concepts

This appendix provides further explanation of ISDN and IDSL concepts.

The Cisco 800 series routers provide one basic rate interface (BRI). The ISDN BRI service provided by your telephone service provider offers two bearer channels (B channels) and one data channel (D channel). The B channel operates at 64 kbps and carries user data. The D channel operates at 16 kbps and carries control and signaling information although it can support user data transmission under certain circumstances.

Cisco 801 and Cisco 803 routers have an ISDN S/T port. Cisco 802 and Cisco 804 routers have an ISDN U port, and Cisco 802 IDSL and Cisco 804 IDSL routers have an IDSL port.

Outside North America, telephone service providers typically provide an S/T interface. The S/T interfaces are four-wire (two pairs of wires) interfaces from the phone switch that supports full-duplex data transfer over two pairs of wires.

In North America, telephone service providers typically provide a U interface. The U interface is a two-wire (single pair) interface from the phone switch that supports full-duplex data transfer over a single pair of wires.

Cisco 803 and Cisco 804 routers support data and voice applications. The data applications on these routers are implemented through the ISDN port on these routers. The voice applications on these routers are implemented with ISDN BRI and through the telephone ports.

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Chapter A ISDN and IDSL Concepts

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Specifications and Cables

This appendix provides system, port, and cabling specifications for the Cisco 800 series routers.

System Specifications

Table B-1 outlines the system specifications for the routers.

Table B-1 System Specifications

Description Design Specification

Physical Dimensions

Dimensions (H x W x D) 2.0 x 9.7 x 8.3 in. (5.1 x 24.6 x 21.1 cm)

Weight (does not include desktop power supply)

Environmental Operating Ranges

Nonoperating temperature –4 to 149°F (–20 to 65°C)

Nonoperating humidity 5 to 95%, relative humidity

Nonoperating altitude 0 to 15,000 ft (4570 m)

Operating temperature 32 to 104°F (0 to 40°C)

Operating humidity 10 to 85%, relative humidity

Operating altitude 0 to 10,000 ft (3000 m)

Router Power

AC input voltage 100 to 250 VAC

Frequency 50 to 60 Hz

Power consumption 20W

Telephone Port Power

Vo l t a g e - 2 4 V

APPENDIX

Cisco 801 router: 1.39 lb (0.63 kg) Cisco 802 router: 1.42 lb (0.64 kg) Cisco 802 IDSL router: 1.42 lb (0.64 kg) Cisco 803 router: 1.44 lb (0.65 kg) Cisco 804 router: 1.45 lb (0.66 kg) Cisco 804 IDSL router: 1.45 lb (0.66 kg)

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B-1

Port Connector Pinouts

Appendix B Specifications and Cables

For information on regulatory compliance, refer to the Regulatory Compliance and Safety Information for Cisco 800 Series Routers document that shipped with your router.

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

Port Connector Pinouts

This section provides pinouts for the following connectors:

• Ethernet–Table B- 2, Tabl e B- 3 , Table B-4, Ta b le B -5, and Tab l e B-6

• Console (for connecting a terminal or PC)–Tabl e B- 7

• ISDN S/T–Table B-8

• ISDN U–Table B-9

• IDSL–Table B-10

• Telephone–Table B-11

• Power–Tab le B- 1 2

Table B-2 Cisco 801, Cisco 802, and Cisco 802 IDSL Ethernet Connector Pinouts (RJ-45)

Function (HUB/NO HUB or TO HUB/TO PC Button –

1TX+ RX+

2TX– RX–

3RX+ TX+

4 Unused Unused

5 Unused Unused

6RX– TX–

7 Unused Unused

8 Unused Unused

IN Position)

Function (HUB/NO HUB or TO HUB/TO PC Button – OUT Position)

Table B-3 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for Port Ø Only (RJ-45)

Function (HUB/NO HUB Button – IN Position)

Function (HUB/NO HUB Button – OUT Position)

Function (HUB/NO HUB Button – IN Position) Pin

Function (HUB/NO HUB Button – OUT Position)

A1 RX+ TX+ A2 RX– TX–

A3 TX+ RX+ A4 Unused Unused

A5 Unused Unused A6 TX– RX–

A7 Unused Unused A8 Unused Unused

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Appendix B Specifications and Cables

Table B-4 Cisco 804 IDSL Ethernet Connector Pinouts for Port 1 Only (RJ-45)

Port Connector Pinouts

Function (TO HUB/TO PC Button – OUT Position)

Function (TO HUB/TO PC Button – IN Position) Pin

Function (TO HUB/TO PC Button – OUT Position)

Function (TO HUB/TO PC Button – IN Position)

A1 RX+ TX+ A2 RX– TX–

A3 TX+ RX+ A4 Unused Unused

A5 Unused Unused A6 TX– RX–

A7 Unused Unused A8 Unused Unused

Table B-5 Cisco 803 and Cisco 804 Ethernet Connector Pinouts for

Ports 1, 2, and 3 (RJ-45)

Pin Function Pin Function

B1 RX3+ B2 RX3–

B3 TX3+ B4 Unused

B5 Unused B6 TX3–

B7 Unused B8 Unused

C1 RX2+ C2 RX2–

C3 TX2+ C4 Unused

C5 Unused C6 TX2–

C7 Unused C8 Unused

D1 RX1+ D2 RX1–

D3 TX1+ D4 Unused

D5 Unused D6 TX1–

D7 Unused D8 Unused

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Table B-6 Cisco 804 IDSL Ethernet Connector Pinouts for

Ports 2, 3, and 4 (RJ-45)

Pin Function Pin Function

B1 RX4+ B2 RX4–

B3 TX4+ B4 Unused

B5 Unused B6 TX4–

B7 Unused B8 Unused

C1 RX3+ C2 RX3–

C3 TX3+ C4 Unused

C5 Unused C6 TX3–

C7 Unused C8 Unused

D1 RX2+ D2 RX2–

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B-3

Port Connector Pinouts

Appendix B Specifications and Cables

Table B-6 Cisco 804 IDSL Ethernet Connector Pinouts for

Ports 2, 3, and 4 (RJ-45) (continued)

Pin Function Pin Function

D3 TX2+ D4 Unused

D5 Unused D6 TX2–

D7 Unused D8 Unused

Table B-7 Console Connector Pinouts (RJ-45)

Pin Function

1RTS

2DTR

3TXD

4GND

5GND

6RXD

7DSR

8CTS

B-4

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Appendix B Specifications and Cables

The console port is configured as a data communications equipment (DCE) device. The default parameters for the console port are as follows:

• 9600 baud

• 8 data bits

• No parity

• One stop bit

Table B-8 ISDN S/T Connector Pinouts (RJ-45)

Pin Function

1Unused

2Unused

3 TXD+

4RXD+

5RXD–

6 TXD–

7Unused

8Unused

Port Connector Pinouts

Table B-9 ISDN BRI U Connector Pinouts (RJ-45)

Pin Function

1Unused

2Unused

3 Unused

4 U interface network connection (Tip)

5 U interface network connection

(Ring)

6Unused

7Unused

8Unused

Table B-10 IDSL Connector Pinouts (RJ-45)

Pin Function

1Unused

2Unused

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3 Unused

4 IDSL interface network connection

(Tip)

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B-5

Cabling Specifications

Appendix B Specifications and Cables

Table B-10 IDSL Connector Pinouts (RJ-45)

Pin Function

5 IDSL interface network connection

(Ring)

6Unused

7Unused

8Unused

Table B-11 Telephone Connector Pinouts (RJ-11)

Pin Function

1Unused

2Unused

3Ring

4Tip

5Unused

6Unused

Table B-12 Power Connector Pinouts

Pin Function

1ROF

2RTN

3Unused

4Unused

5+5

6RTN

7–71

8–24

Cabling Specifications

This section provides the following cabling specifications:

• Straight-through and crossover Ethernet cables.

• Ethernet, ISDN, IDSL and telephone cable distance limitations. (A telephone cable connects a

device to a telephone port.)

B-6

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Appendix B Specifications and Cables

Ethernet Cable Specifications

Table B-13 lists the specifications for straight-through and crossover Ethernet cables. Refer to the

Glossary for definitions of straight-through Ethernet cable and crossover Ethernet cable.

Table B-13 Ethernet Cable Specifications

Type Category Shielding

10BASE-T Category 3 or 5 Shielded twisted-pair (STP)

10BASE-T N/A Unshielded twisted-pair (UTP)

Maximum Cable Distances

Table B-14 provides the maximum distances of Ethernet, ISDN, IDSL, and telephone cables that you can

use.

Table B-14 Maximum Cable Distances

Cabling Specifications

Cable Maximum Distance

Ethernet cable 328 ft (100 m)

ISDN S/T and U and IDSL cables

Telephone cable 500 ft (152 m)

32.8 ft (10 m)

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Cabling Specifications

Appendix B Specifications and Cables

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Numerics

GLOSSARY

10BASE-T

BRI

Cisco 800 Fast Step Application

crossover Ethernet cable

The 10-Mbps baseband Ethernet specification that uses two pairs of twisted-pair cabling (Category 3 or 5): one pair for transmitting data and the other for receiving data.

Basic Rate Interface. An ISDN interface composed of two bearer channels (B channels) and one data channel (D channel) for circuit-switched communication of voice, video, and data.

A Windows 95–, Windows 98–, and Windows NT–based software tool that ships with the Cisco 800 series routers for basic configurations and verification of the router software configuration. It also monitors the status of the ISDN interface, error detail, and usage statistics.

A cable that wires a pin to its opposite pin; for example, RX+ is wired to TX+. This cable connects two similar devices, for example, two data terminal equipment (DTE) devices or two data communications equipment (DCE) devices.

DRAM

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Dynamic RAM that stores information in capacitors that must be refreshed periodically.

Cisco 800 Series Routers Hardware Installation Guide

GL-1

Glossary

EMI

ESD

Flash memory

HUB/NO HUB button

Electromagnetic interference. The interference by electromagnetic signals that can cause reduced data integrity and increased error rates on transmission channels.

Electrostatic discharge. A transfer of electrostatic charge between bodies of different electrostatic potentials, such as an operator and a piece of electrical equipment. ESD occurs when electronic components are improperly handled and can damage equipment and impair electrical circuitry. ESD is more likely to occur with the combination of synthetic fibers and dry atmosphere.

The nonvolatile storage that can be electrically erased and reprogrammed so that data can be stored, booted, and rewritten as necessary.

The Cisco 800 series routers provide a HUB/NO HUB button. This button is associated with the Ethernet port on Cisco 801 and Cisco 802 routers and with Ethernet port Ø on Cisco 803 and Cisco 804 routers. The setting of this button determines the cable type (straight-through or crossover) that you use to connect an Ethernet device. This button is the equivalent of the TO HUB/TO PC button on the Cisco 802 IDSL and Cisco 804 IDSL routers.

IDSL

ISDN

NIC

NT1

ISDN Digital Subscriber Line. A digital communication protocol that uses an ISDN line and supports line rates up to 144 kilobits per second (kbps).

Integrated Services Digital Network. A communication protocol that permits telephone networks to carry data, voice, and other source traffic.

Network interface card. A board that provides network communication capabilities to and from a computer system. Also called an adapter.

Network Termination 1. A device that provides the interface between equipment on the customer and ISP premises.

GL-2

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Glossary

straight-through Ethernet cable

TO HUB/TO PC button

telephone cable

A cable that wires a pin to its equivalent pin. This cable connects two dissimilar devices, for example, a data terminal equipment (DTE) and a data communications equipment (DCE) device. A straight-through Ethernet cable is the most common cable used.

The Cisco 802 IDSL and Cisco 804 IDSL routers provide a TO HUB/TO PC button that is equivalent to the HUB/NO HUB button on the other Cisco 800 series routers. This button is associated with the Ethernet port on the Cisco 802 IDSL router and with Ethernet port 1 on the Cisco 804 IDSL router. The setting of this button determines the cable type (straight-through or crossover) that you will use to connect an Ethernet device.

The cable used to connect a device to a telephone port.

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Cisco 800 Series Routers Hardware Installation Guide

GL-3

Glossary

GL-4

Cisco 800 Series Routers Hardware Installation Guide

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INDEX

accessory kit 2-4

adapter, included 2-4

altitude specifications B-1

analog telephone 2-15

back panels, illustrated 1-4 to 1-7

B channels A-1

brackets, illustrated 2-19

BRI A-1

cable lock, illustrated 1-4 to 1-7

cables

and router damage

distances, maximum B-7

Ethernet, types 2-6

included with router 2-4

specifications B-6

caution statements, defined viii

Cisco reseller, contacting 3-7

connecting

analog telephone

digital telephone 2-14

Ethernet devices 2-6

fax 2-15

hubs 2-8

IDSL line 2-13

ISDN line 2-10 to 2-13

2-4

2-15

modem 2-15

PC 2-9, 2-17

power supply 2-18

server 2-9

telephones 2-14, 2-15

terminal or PC 2-17

workstation 2-9

console port

description

illustrated 1-4 to 1-7

conventions, hazard vii

1-2

damage

electrostatic discharge (ESD)

router, preventing 2-4

D channel A-1

digital telephone 2-14

DRAM, adding 1-2

2-3

electrostatic discharge (ESD), preventing 2-3

Ethernet

cable specifications

cable types 2-6

devices, connecting 2-6

port described 1-2

port illustrated 1-4 to 1-7

European Union standards 2-4

B-7

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Cisco 800 Series Routers Hardware Installation Guide

IN-1

Index

fax, connecting 2-15

Flash memory, adding 1-2

frequency specifications B-1

front panels, illustrated 1-3

hazard statements, defined vii

HUB/NO HUB button

illustrated

settings 2-6 to 2-7

hubs, connecting 2-8

humidity specifications B-1

1-4 to 1-6

IDSL concepts A-1

IDSL LEDs, illustrated 1-4

IDSL line, connecting 2-13

IDSL port

described

illustrated 1-6, 1-7

installation

verifying

warnings 2-2

ISDN concepts A-1

ISDN line, connecting 2-10 to 2-13

ISDN S/T port

described

illustrated 1-5

ISDN U port

described

illustrated 1-5, 1-6

1-2

2-20

1-2

described

illustrated 1-3 to 1-6

locking power connector, illustrated 1-4 to 1-7

1-7

modem, connecting 2-15

mounting the router 2-18

network device button settings 2-6 to 2-7

NT1 feature 1-2

panels, illustrated 1-4 to 1-7

PC, connecting 2-9, 2-17

port connector pinouts B-2 to B-6

ports for specific routers 1-3

power

problems

specifications B-1

verifying 2-20

power supply

connecting

power switch illustrated 1-4 to 1-7

preinstallation activities 2-4

3-2

2-18

router

concepts

damage, preventing 2-4

features 1-2

ports 1-3

unpacking 2-4, ?? to 2-4

A-1

LEDs

IN-2

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S/T interface A-1

safety warnings 2-2

server, connecting 2-9

settings, network devices 2-6 to 2-7

specifications

cabling

system B-1

startup problems 3-2

B-6

table mounting 2-18

telephone

connecting

ports

described

illustrated 1-5, 1-6

temperature specifications B-1

terminal, connecting 2-17

TO HUB/TO PC button

illustrated

settings 2-6 to 2-7

troubleshooting 3-1

2-14, 2-15

1-2

1-6 to 1-7

Index

unpacking the router 2-4, ?? to 2-4

voltage specifications B-1

wall brackets, illustrated 2-19

wall mounting 2-19 to 2-20

warnings, installation 2-2

weight specifications B-1

workstation, connecting 2-9

U interface A-1

United Kingdom master sockets 2-16

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IN-3

Index

IN-4

Cisco 800 Series Routers Hardware Installation Guide

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Cisco Systems 80O User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Cisco 800 Series Routers Hardware Installation Guide

CONTENTS

Audience

About This Guide

Organization

Conventions

Obtaining Documentation

Cisco.com

Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support Website

Obtaining Additional Publications and Information

Submitting a Service Request

Definitions of Service Request Severity

Overview

Feature Summary

Router Ports Summary

Front Panels

Back Panels

LEDs

Installation

Safety

European Union Statements

Network Termination Point Statement

ISDN S/T Ports Statement

Preventing Electrostatic Discharge Damage

Preventing Router Damage

Unpacking Your Router

Preinstallation Activities

Installing Your Router

Connecting Ethernet Devices

Connecting Hubs

Connecting a Server, PC, or Workstation

Connecting an ISDN Line

Connecting an ISDN Line to Cisco 801 and Cisco 803 Routers

Connecting an ISDN Line to Cisco 802 and Cisco 804 Routers

Connecting an IDSL Line

Connecting a Digital Telephone

Connecting an Analog Telephone, Fax, or Modem

Connecting a Terminal or PC

Mounting Your Router

Connecting the Power Supply

Mounting on a Table

Mounting on a Wall

Verifying Installation

Where to Go from Here

Troubleshooting

Problems During First Startup

Problems After First Startup

Problems After Router Is Running

When Contacting Your Cisco Reseller

ISDN and IDSL Concepts

Specifications and Cables

System Specifications

Port Connector Pinouts

Cabling Specifications

Ethernet Cable Specifications

Maximum Cable Distances

GLOSSARY

INDEX