Cisco IP Phone
793X/794X/796X/797X
Quick Reference Guide
UCM Version 8
January, 2011
Note: All of the functionality listed in this Quick Reference Guide
may or may not apply to your telephony solution. Check with
your system administrator for verification of which features apply.
Cisco IP Phone
Models 793X/794X/796X/797X
Change Between Speaker & Handset
Speaker to handset: Lift handset.
Handset to speaker: Press Speaker button and hang
up.
Place a Call
Lift handset (or press Speaker button, the line button,
or NewCall softkey) and dial number.
To place a call directly to voice mail, dial * + extension.
Answer a Call
Lift handset (or press Speaker, the line button, or
Answer softkey).
Press Headset button if using headset.
Answer a 2nd Call
NOTE: Answering a 2nd call automatically puts the 1st caller on
hold.
If call is on another line press the ringing line key to
connect to second call.
If call is on same line press the Answer softkey.
To disconnect one of the calls press EndCall softkey
while on the call.
To End a Call
Hang up handset (or press Speaker button, the line
button or EndCall softkey).
Mute a Call
Press Mute button. Mute button lights.
To turn off mute, press Mute button again.
Place a Call on Hold
While on a call, press HOLD soft key.
To return to a call, press Resume soft key or press line
button of the active call.
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Notes
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Using Address Book and Fast Dials
Personal Address Book
Press Directory button and select Personal Directory.
Enter user ID and PIN.
Select Personal Address Book.
Search: Enter letters from first or last name and press
Submit. Select entry and press Select soft key.
Select a phone number and press Dial soft key or
pick up the handset to dial the number.
New Entry: Press Submit and then New soft keys.
Enter name information and press Submit. Enter
phone numbers and press Submit.
Fast Dials Using Address Book
Although you can add, edit and delete Fast Dial numbers without using
Personal Address Book, you will be unable to assign labels to your entries.
Press Directory button and select Personal Directory.
Enter user ID and PIN.
Select Personal Address Book and search and select
the entry you want.
Press Fast Dial.
Select the number you want to assign as Fast Dial and
press Select.
Select the Fast Dial code you want to assign to the
number and press Select.
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Immediate Divert to Voice Mail
If called party: While line is ringing, call is connected or
call is on hold, press iDivert softkey.
If calling party: While call is connected or on hold, press
iDivert softkey.
Transfer a Call
Soft key transfer: While on call, press Trnsfer soft key.
First call is placed on hold. Dial number to transfer call
to. Press Trnsfer a second time before called party
answers (blind transfer) or after announcing the transfer.
To cancel the transfer (before pressing the Trnsfer
softkey a second time or before hanging up), press
EndCall and then Resume soft keys to disconnect
second call and return to original call.
Direct Transfer Two Calls
Direct Transfer allows a user to connect two active calls while disconnecting
himself from the calls.
Select two active calls, press DirTrfr softkey.
Park a Call ___________________________________
Call Park allows users to put a call on hold in the system and pick it up at another
phone.
While on call, press more and then Park soft keys.
Display shows extension number call is parked at. Hang
up.
To retrieve call from any IP phone, dial the appropriate
Call Park number.
If a parked call is not picked up in a specified amount of
time it will ring back at the phone that originally parked it.
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