Cisco 7975G User Manual

USER GUIDE

Cisco Unified IP Phone 7975G for
Cisco Unified Communications Manager Express Version 7.1

1 Overview, page 2
2 Operating Your Phone, page 8
3 Phone Features Index, page 23

1 Overview

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This guide provides operating instructions and feature descriptions for the Cisco Unified IP Phone 7975G. The Cisco Unified IP
phone 7975G is a multiline touch screen phone.

Physical Description

Your Cisco Unified IP Phone 7975G provides touch-screen access, in addition to soft keys and dedicated buttons, allowing you
to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

Name Description

Programmable or line buttons Depending on the configuration, programmable buttons provide access to:

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• Phone lines and intercom lines (line buttons)

• Speed-dial numbers (speed-dial buttons, including the BLF speed-d ial feature)

• Web-based services (for example, a Personal Address Book button)

Footstand adjustment Allows you to adjust phone base angle.

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• Call features (for example, a Privacy, Hold, or Transfer button)

Buttons light to indicate status:

Green, steady: Active call or two-way intercom call
Green, flashing: Held call
Amber, steady: Privacy in use, one-way intercom call, DnD active, or

logged into hunt group
Amber, flashing: Incoming call or reverted call
Red, steady: Remote line in use (shared line or BLF status)

Name (continued) Description (continued)

Display button Awakens the touch screen from sleep mode or disables it for cleaning.

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No color: Ready for input
Green flashing: Disabled

Green steady: Sleep mode

Messages button Autodials your voice message service.

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Directories button Provides access to phone directories.

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Help button Activates Help menu (not supported).

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Settings button Provides access to phone settings to change touch screen and ring settings.

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Services button Provides access to phone services.

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Volume button Increases or decreases handset, headset, ringer, or speakerphone volume.

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Speaker button Toggles speaker on and off.

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Mute button Toggles mute on and off.

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Headset button Toggles headset on and off.

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4-way navigation pad and select

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(center) button

Keypad Functions like a traditional telephone keypad.

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Soft keys buttons Engages the functions displayed on the corresponding LCD tabs.

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Allows you to scroll through menus and highlight items, displays phone numbers
from your Placed Calls, when phone is on-hook. Use the Select button to select an
item that is highlighted on the screen.

Navigation button

• Scroll up and down to see menus and highlight items.

• Scroll left to open the Details view and see the directory numbers and features

assigned to each line button (when on call screen).

• Scroll right to close the Details view.
Select button- Scroll to select a line using the Navigation button, then:

• If the button is mapped to a directory number, and:

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The line is idle, press to initiate a new call.

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There is an on-hold call on the line, press to resume the call.

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There is an active call on the line, the Select button has no effect.

• If the button is mapped to a feature, press to access the feature.

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Name (continued) Description (continued)

Handset with indicator light Functions like a traditional handset and provides message waiting indicator light

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and message-waiting (stutter) tone.

Touchscreen Shows phone’s touch screen features.

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Connecting Your Phone

AUX

DC48V

10/100 SW 10/100 PC

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113656

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This section shows and describes the connectors on your Cisco Unified IP phone.

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DC adapter port (DC48V) for phones not
provided with inline power

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AC-to-DC power supply

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AC power cord

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Network port (10/100 SW) for connecting to the
network

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Access port (10/100 PC) for connecting your
phone to your computer

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Handset port

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Headset port

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Footstand button

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Adjusting the Handset Rest

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When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the
handset:

1. Set the handset aside and pull the square plastic tab from the handset rest.

2. Rotate the tab halfway.

3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the

handset rest.

Touch Screen Features

This is what your main touch screen might look like with active calls and some feature menus open.

Primary phone

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line
Programmable

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button
indicators

Soft key labels Each displays a soft key function. Soft key labels are touch-sensitive.

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Status line Displays audio mode icons, status information, and prompts.

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Call activity

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area
Phone tab Indicates call activity. Press this tab to return to the call activity area, if needed.

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Feature tabs Each indicates an open feature menu. Tabs are touch-sensitive.

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Displays the phone number (directory number) for your primary phone line.

Programmable buttons can serve as phone line buttons, speed-dial buttons, phone service buttons or
phone feature buttons. Icons and labels indicate how these buttons are configured.

Displays current calls per line, including caller ID, call duration, and call state for the highlighted line
(standard view). Items in this area are touch-sensitive.

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Choosing Touch Screen Items

To choose items on your phone’s touch screen:

• By touch, press (or tap) touch-sensitive items on the touch screen with your fingertip. Use only your fingertip to press the
touch screen because using any other objects could damage the display. Be aware that pressing a phone number can cause
the phone to dial the number.

• By item number , press the corresponding number on your keypad. For example, press 4 to choose the fourth item in a menu.

• By scrolling, press the Navigation button to highlight an item. Press a soft key to finish the action, or tap the item on the

touch screen with your fingertip.

Cleaning and Maintaining the Touch Screen

To disable the touch screen for cleaning, press and hold for more than one second. flashes. The screen remains
disabled for about a minute, unless you enable it.

To enable the touch screen (after disabling it), press (flashing) and hold for more than one second.
To wake the touch screen from sleep mode, press the touch screen or any button, or lift the handset. After a period of inactivity

(determined by your system administra tor), the touch sc reen enters sleep mode to save power. In this mode, the touch screen
appears blank and

Caution Use only a soft, dry cloth to wipe the touch screen. Do not use any liquids or powders on the phone because they

can contaminate phone components and cause failures.

remains lit.

Feature Buttons and Menus

To open or close a feature menu, press a feature button:

Messages
Services
Help
Directories
Settings

To scroll through a list or menu, press the Navigation button.
To go back one level in a feature menu, press Exit. Pressing Exit from the top level of a menu closes the menu.
To switch between open feature menus, press a feature tab on your touch screen. Each feature menu has a corresponding tab.

The tab is visible when the feature menu is open.

Line and Call Icons

The difference between lines and calls is as follows:

• Lines: Each corresponds to a directory number that others can use to call you. Your phone can support up to eight lines.
To see your phone lines, look at the right side of your touch screen. You have as many lines as you have directory numbers
and phone line icons:

• Calls: Each line can support two calls. Only one call can be active at any time; other calls are automatically placed on hold.

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Your phone displays icons to indicate the line and call state.

Icon Line or Call State Description

On-hook line No call activity on this line.
Off-hook line You are dialing a number or an outgoing call is ringing.
Connected call You are connected to the other party.
Ringing call A call is ringing on one of your lines.

Call on hold You have put the call on hold.
Remote-in-use Another phone that shares your line has a connected call.
Authenticated call Verifies the identities of all phones participating in a call.
Encrypted call Identifies phones receiving an encrypted call (your audio) within the

Cisco Unified IP network.

Idle line (BLF) Indicates the line is idle when using the Busy Lamp Feature (BLF).
Busy line (BLF) Indicates the line is busy when using the Busy Lamp Feature (BLF).

2 Operating Your Phone

This section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features.

Note Because of differences in phone and site configuration, not all features described here may apply to your phone. Consult

system administrator for more information.

Soft Key Descriptions

Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys are listed along the bottom of
the LCD screen and activated using the corresponding buttons. Soft keys can change acc ording to the state of the phone.

Following is a comprehensive list of soft keys offered on the Cisco Unified IP Phone 7975G. Functions depends on your system
configuration.

Soft Key Function

<<or >> Navigates to edit characters. Use the backspace soft key to erase digits that you entered

incorrectly.

Acct Account code, consult your system administrator on the use of this soft key.
Answer Answers an incoming call.
Callback Notifies callers that the called line is free.
Cancel Cancels the last selection.
cbarge Allows callers to join a shared-line call.
CFwdALL Forwards all calls.
Clear Clears the directory history.
Confrn Connects callers to a conference call.
Delete Deletes a selected number.
Dial Dials a displayed number.

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