Overview
Preface
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for
Cisco Unified Communications Manager 6.0 provides the information you need
to understand, install, configure, manage, and troubleshoot the phones in the
Cisco Unified IP Phone 7970 series on a Voice-over-IP (VoIP) network.
Because of the complexity of a Unified Communications network, this guide does
not provide complete and detailed information for procedures that you need to
perform in Cisco Unified Communications Manager (formerly Cisco Unified
CallManager) or other network devices. See the “Related Documentation” section
on page xv for a list of related documentation.
Audience
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Network engineers, system administrators, or telecom engineers should review
this guide to learn the steps required to properly set up the Cisco Unified IP Phone
7970 Series on the network.
The tasks described are administration-level tasks and are not intended for
end-users of the phones. Many of the tasks involve configuring network settings
and affect the phone’s ability to function in the network.
Because of the close interaction between the Cisco Unified IP Phone and
Cisco Unified Communications Manager, many of the tasks in this manual
require familiarity with Cisco Unified Communications Manager.
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Organization
Organization
This manual is organized as follows:
Preface
Chapter 1, “An Overview of the Cisco
Unified IP Phone”
Chapter 2, “Preparing to Install the Cisco
Unified IP Phone on Your Network”
Chapter 3, “Setting Up the Cisco
Unified IP Phone”
Chapter 4, “Configuring Settings on the Cisco
Unified IP Phone”
Chapter 5, “Configuring Features, Templates,
Services, and Users”
Chapter 6, “Customizing the Cisco Unified
IP Phone”
Chapter 7, “Viewing Model Information, Status,
and Statistics on the Cisco Unified IP Phone”
Chapter 8, “Monitoring the Cisco
Unified IP Phone Remotely”
Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the
Provides a conceptual overview and description of
the Cisco Unified IP Phone
Describes how the Cisco Unified IP Phone
interacts with other key IP telephony components,
and provides an overview of the tasks required
prior to installation
Describes how to properly and safely install and
configure the Cisco Unified IP Phone on your
network
Describes how to configure network settings,
verify status, and make global changes to the
Cisco Unified IP Phone
Provides an overview of procedures for
configuring telephony features, configuring
directories, configuring phone button and softkey
templates, setting up services, and adding users to
Cisco Unified Communications Manager
Explains how to customize phone ring sounds,
background images, and the phone idle display at
your site
Explains how to view model information, status
messages, network statistics, and firmware
information from the Cisco Unified IP Phone
Describes the information that you can obtain
from the phone’s web page, and how to use this
information to remotely monitor the operation of a
phone and to assist with troubleshooting
Cisco Unified IP Phone
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Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
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