Cisco 7970G User Manual

Overview

Preface
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.0 provides the information you need
Because of the complexity of a Unified Communications network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified Communications Manager (formerly Cisco Unified CallManager) or other network devices. See the “Related Documentation” section
on page xv for a list of related documentation.

Audience

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Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone 7970 Series on the network.
The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone’s ability to function in the network.
Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in this manual require familiarity with Cisco Unified Communications Manager.
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Organization

Organization
This manual is organized as follows:
Preface
Chapter 1, “An Overview of the Cisco Unified IP Phone”
Chapter 2, “Preparing to Install the Cisco Unified IP Phone on Your Network”
Chapter 3, “Setting Up the Cisco Unified IP Phone”
Chapter 4, “Configuring Settings on the Cisco Unified IP Phone”
Chapter 5, “Configuring Features, Templates, Services, and Users”
Chapter 6, “Customizing the Cisco Unified IP Phone”
Chapter 7, “Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone”
Chapter 8, “Monitoring the Cisco Unified IP Phone Remotely”
Chapter 9, “Troubleshooting and Maintenance” Provides tips for troubleshooting the
Provides a conceptual overview and description of the Cisco Unified IP Phone
Describes how the Cisco Unified IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation
Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network
Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone
Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager
Explains how to customize phone ring sounds, background images, and the phone idle display at your site
Explains how to view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone
Describes the information that you can obtain from the phone’s web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting
Cisco Unified IP Phone
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Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.0
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