Cisco Systems 7970G, 7971G User Manual 2
User Guide
Cisco Unified IP Phone Guide 7970G/7971G (SCCP)
Cisco Unified Communications Manager Express
1 Overview
2 Operating Your Phone
3 Phone Features and Functions List
1 Overview
This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone 7970G/7971G Skinny Client
Control Protocol (SCCP)multi-line touch-screen phones.
Physical Layout
Your Cisco Unified IP Phone 7970 and Cisco Unified IP Phone 7971 provides touch-screen access, in addition to soft keys and
dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so
on.
Item Description
Programmable
1
buttons
Footstand button Allows you to adjust the angle of the phone base.
2
2
Depending on configuration, programmable buttons provide access to:
• Phone lines (line buttons)
• Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature)
• Web-based services (for example, a Personal Address Book button)
• Phone features (for example, a Privacy button)
Buttons light to indicate status:
Green, steady—Active call
Green, flashing—Held call
Amber, steady—Privacy in use
Amber, flashing—Incoming call
Red, steady—Remote line in use (shared line or BLF status)
Display button Awakens the touch screen from sleep mode or disables it for cleaning.
3
No color—Ready for input
Green flashing—Disabled
Green steady—Sleep mode
Messages button Auto-dials your voice message service (varies by service).
4
Directories button Opens or closes the Directories menu. Use it to access call logs and directories.
5
Help button Activates the Help menu. (Not available at this time.)
6
Settings button Opens/closes the Settings menu. Use it to change touch screen and ring settings.
7
Services button Opens/closes the Services menu.
8
Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume
9
(on-hook).
Speaker button Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.
10
Mute button Toggles the Mute feature on or off. When Mute is on, the button is lit.
11
Headset button Toggles the headset on or off. When the headset is on, the button is lit.
12
Navigation button Allows you to scroll through menus and highlight items. When the phone is on-hook, displays phone
13
numbers from your Placed Calls log.
Keypad Allows you to dial phone numbers, enter letters, and choose menu items.
14
Soft key buttons Each activates a soft key option (displayed on your touchscreen).
15
Handset light strip Indicates an incoming call or new voice message.
16
Touch screen Shows phone features.
17
3
Connecting Your Phone
This section shows how to use the connectors on your Cisco IP phone.
.
10
9
1
AUX
10/100/1000 SW 10/100/1000 PC
DC48V
3
2
5
4
DC adapter port (DC48V)
1
AC-to-DC power supply
2
AC power cord
3
Network port (10/1001SW)
4
Access port (10/1001 PC)
5
1. Your phone may show 10/100/1000.
9
9
6
7
8
8
113951
Handset port
6
Headset port
7
Reserved for future use
8
Reserved for future use
9
Footstand button
10
4
Adjusting the Handset Rest
When you connect your phone, you can adjust the handset rest so that the receiver will not slip out of the cradle. Use the
following method to adjust the handset:
1. Set the handset aside and pull the square plastic tab from the handset rest.
2. Rotate the tab 180 degrees.
3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the
handset rest.
1 2 3
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Touch Screen Features
This is what your main touch screen might look like with active calls and several feature menus open.
Primary phone
1
line
Programmable
2
button
indicators
Soft key labels Each displays a soft key function. Soft key labels are touch-sensitive.
3
Status line Displays audio mode icons, status information, and prompts.
4
Call activity
5
area
Phone tab Indicates call activity. Press this tab to return to the call activity area, if needed.
6
Feature tabs Each indicates an open feature menu. Tabs are touch-sensitive.
7
Displays the phone number (directory number) for your primary phone line.
Programmable buttons can serve as phone line buttons, speed-dial buttons, phone service buttons or
phone feature buttons. Icons and labels indicate how these buttons are configured.
Displays current calls per line, including caller ID, call duration, and call state for the highlighted line
(standard view). Items in this area are touch-sensitive.
5
Choosing Touch Screen Items
To choose items on your phone’s touch screen, use one of the following methods:
• By touch, press (or tap) touch-sensitive items on the touch screen with your fingertip. Use only your fingertip to press the
touch screen, as using any other objects could damage the display. Be aware that pressing a phone number can cause the
phone to dial the number.
• By item number, press the corresponding number on your keypad. For example, press 4 to choose the fourth item in a menu.
• By scrolling, press the Navigation button to highlight an item. Press a soft key to finish the action, or tap the item on the
touch screen with your fingertip.
Cleaning and Maintaining the Touch Screen
To disable the touch screen for cleaning, press and hold for more than one second. flashes. The screen remains
disabled for about a minute, unless you enable it.
To enable the touch screen (after disabling it), press (flashing) and hold for more than one second.
To wake the touch screen from sleep mode, press the touch screen or any button, or lift the handset. After a period of inactivity
(determined by your system administrator), the touch screen enters sleep mode to save power. In this mode, the touch screen
appears blank and
remains lit.
Caution Use only a soft, dry cloth to wipe the touch screen. Do not use any liquids or powders on the phone, because they
can contaminate phone components and cause failures.
Feature Buttons and Menus
To open or close a feature menu, press a feature button:
Messages
Services
Help
Directories
Settings
To scroll through a list or menu, press the Navigation button.
To go back one level in a feature menu, press Exit. Pressing Exit from the top level of a menu closes the menu.
To switch between open feature menus, press a feature tab on your touch screen. Each feature menu has a corresponding tab.
The tab is visible when the feature menu is open.
6
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