Cisco 7970 User Manual

CHAPTER

4

Configuring Settings on the Cisco
Unified IP Phone

The Cisco Unified IP Phone includes many configurable network and device
settings that you may need to modify before the phone is functional for your users.
You can access these settings, and change many of them, through menus on the
phone.

This chapter includes the following topics:

• Configuration Menus on the Cisco Unified IP Phone 7970 Series, page 4-1

• Overview of Options Configurable from a Phone, page 4-5

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

Configuration Menus on the Cisco Unified IPP hone 7970 Series

The Cisco Unified IP Phone includes the following configuration menus:

• Network Configuration menu—Provides options for viewing and making a

variety of network settings. For more information, see the “Network

Configuration Menu” section on page 4-7.

• Device Configuration menu—Provides access to sub-menus from which you

can view a variety of non n etwork-related settings. F or more information, see
the “Device Configuration Menu” section on page 4-15.

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Configuration Menus on the Cisco Unified IP Phone 7970 Series

Before you can change option settings on the Network Configuration menu, you
must unlock options for editing. See the “Unlocking and Locking Options”

section on page 4-3 for instructions.

For information about the keys you can use to edit or change option settings, see
the “Editing Values” section on page 4-4.

You can control whether a phone user has access to phone settings by using the
Settings Access field in the Cisco Unified CallManager Administration Phone
Configuration Settings page. See Cisco Unified CallManager Administration
Guide for more information.

Related Topics

• Unlocking and Locking Options, page 4-3

• Editing Values, page 4-4

• Overview of Options Configurable from a Phone, page 4-5

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

Chapter 4 Configuring Settings on the Cisco UnifiedIP Phone

Displaying a Configuration Menu

To display a configuration menu, perform the following steps.

Note You can control whether a phone has access to the Settings menu or to options on

this menu by using the Settings Access field in the Cisco Unified CallManager
Administration Phone Configuration page. The Settings Access field accepts
these values:

• Enabled—Allows access to the Settings menu.

• Disabled—Prevents access to the Settings menu.

• Restricted—Allows access to the User Preferences menu and allows volume

changes to be saved. Prevents access to other options on the Settings menu.

If you cannot access an option on the Settings menu, check the Settings Access
field. For more information, see Cisco Unified CallManager Administration
Guide.

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Chapter 4 Configuring Settings on the Cisco Unified IPPhone

Procedure

Step 1 Press the Settings button to access the Settings menu.
Step 2 Perform one of these actions to display the Network Configuration menu or the

Device Configuration menu:

• Use the Navigation button to select the desired menu and then press the

Select softkey.

• Use the keypad on the phone to enter the number that corresponds to the

menu.

• Press the menu name on the touchscreen.

Step 3 If you displayed the Device Configurati on menu, use one of the techniques sh own

in Step 2 to display a sub-menu.

To exit a menu, press the Exit softkey.

Related Topics

• Unlocking and Locking Options, page 4-3

• Editing Values, page 4-4

• Overview of Options Configurable from a Phone, page 4-5

Configuration Menus on the Cisco Unified IP Phone 7970 Series

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

Unlocking and Locking Options

Configuration options that can be changed from a phone are locked by default to
prevent users from making chan ges that could affect the operation of a phone. You
must unlock these options before you can change them.

When options are inaccessible for modification, a locked padlock icon
appears on the configuration menus. When options are unlocked and accessible
for modification, an unlocked padlock icon appears on these menus.

To unlock or lock options, press **#. This action either locks or unlocks the
options, depending on the pr evious state.

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Configuration Menus on the Cisco Unified IP Phone 7970 Series

Make sure to lock options after you have made your changes.

Caution Do not press **# to unlock options and then immediately press **# again to lock

options. The phone will interpret this sequence as **#**, which will reset the
phone. To lock options after unlocking them, wait at least 10 seconds before you
press **# again.

Related Topics

• Displaying a Configuration Menu, page 4-2

• Editing Values, pa ge 4-4

• Overview of Options Configurable from a Phone, page 4-5

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

Editing Values

Chapter 4 Configuring Settings on the Cisco UnifiedIP Phone

4-4

When you edit the value of an option setting, follow these guidelines:

• Use the keys on the keypad to enter numbers and letters.

• To enter letters using the keypad, use a corresponding number key. Press the

key one or more times to display a particular letter. For example, press the 2
key once for “a,” twice quickly for “b,” and three times quickly for “c.” After
you pause, the cursor automatically advances to allow you to enter the next
letter.

• To enter a period (for example, in an IP address), press the . (period) softkey

or press * on the keypad.

• Press the << softkey if you make a mistake. Thi s softkey deletes the character

to the left of the cursor.

• Press the Cancel softkey before pressing the Save softkey to discard any

changes that you have made.

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Chapter 4 Configuring Settings on the Cisco Unified IPPhone

Overview of Options Configurable from a Phone

Note The Cisco Unified IP Phone provides several methods you can use to reset or

restore option settings, if necessary. For more information, see the “Resetting or

Restoring the Cisco Unified IP Phone” section on page 9-16.

Related Topics

• Displaying a Configuration Menu, page 4-2

• Unlocking and Locking Options, page 4-3

• Overview of Options Configurable from a Phone, page 4-5

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

Overview of Options Configurable from a Phone

The settings that you can change on a phone fall into sev eral cate gories, as sho wn
in Table 4-1. For a detailed explanation of each setting and instructions for
changing them, see the “Network Configuration Menu” section on page 4-7.

Note There are several options on the Network Configuration menu and on the Device

Configuration Menu that are for display only or that you can configure from
Cisco Unified CallManager. These options are also described in the “Network

Configuration Menu” section on page 4-7 and the or the “Device Configuration
Menu” section on page 4-15.

Table 4-1 Settings Configurabl e from the Phone

Network Configuration

Category Description

DHCP settings Dynamic Host Configuration Protocol (DHCP)

automatically assigns IP address to devices
when you connect them to the network. Cisco

Menu Option

DHCP Enabled
DHCP Address Released

Unified IP Phones enable DHCP by default.

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Chapter 4 Configuring Settings on the Cisco UnifiedIP Phone

Overview of Options Configurable from a Phone

Table 4-1 Settings Configurable from the Phone (continued)

Category Description

IP settings If you do not use DHCP in your network, you

can make IP settings manually.

TFTP settings If you do not use DHCP to direct the phone to a

TFTP server, you must ma nually assign a TFTP
server. You can also assign an alternative TFTP
server to use instead of the one assigned by
DHCP.

VLAN settings Admin. VLAN ID allows you to change the

administrative VLAN used by the phone. PC
VLAN allows the phone to interoperate with
third-party switches that do not support a voice
VLAN.

Port settings Allow you to set the speed and duplex of the

network and access ports.

Network Configuration
Menu Option

Domain Name
IP Address
Subnet Mask
Default Router 1-5
DNS Server 1-5
TFTP Server 1
Alternate TFTP
TFTP Server 2

Admin. VLAN ID
PC VLAN

SW Port Configuration
PC Port Configuration

4-6

Related Topics

• Displaying a Configuration Menu, page 4-2

• Unlocking and Locking Options, page 4-3

• Editing Values, pa ge 4-4

• Network Configuration Menu, page 4-7

• Device Configuration Menu, page 4-15

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Chapter 4 Configuring Settings on the Cisco Unified IPPhone

Network Configuration Menu

The Network Configuration menu provides options for viewing and making a
variety of network settings. Table 4-2 describes these options and, w here
applicable, explains how to change them.

For information about how to access the Network Configuration menu, see the

“Displaying a Configuration Menu” section on page 4-2.

Before you can change an option on this menu, you must unlock options as
described in the “Unlocking and Locking Options” section on page 4-3. The Edit,
Yes, or No softkeys for changing network configuration options appear only if
options are unlocked.

For information about the keys you can use to edit options, see the “Editing

Values” section on page 4-4.

Table 4-2 Network Configuration Menu Options

Option Description To Change

DHCP Server IP address of the Dynamic Host

Configuration Protocol (DHCP)
server from which the phone
obtains its IP address.

BOOTP Server Indicates whether the phone

obtains its configuration from a
Bootstrap Protocol (BootP) server
instead of from a DHCP server.

MAC Address Unique Media Access Control

(MAC) address of the phone.

Host Name Unique host name that the DHCP

server assigned to the phone.

Display only—cannot configure.

Display only—cannot configure.

Display only—cannot configure.

Display only—cannot configure.

Network Configuration Menu

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Chapter 4 Configuring Settings on the Cisco UnifiedIP Phone

Network Configuration Menu

Table 4-2 Network Configuration Menu Options (continued)

Option Description To Change

Domain Name Name of the Domain Name System

(DNS) domain in which the phone
resides.

IP Address Internet Protocol (IP) address of

the phone.
If you assign an IP address with

this option, you must also assign a
subnet mask and default router . See
the Subnet Mask and Default
Router options in this tabl e.

Subnet Mask Subnet mask used by the phone.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the Domain Name option, press

the Edit softkey, and then enter a new
domain name.

4. Press the Validate softk e y and t hen press

the Save softkey.

1. Unlock network configuration options.

2. Set the DHCP Enabled option to No.

3. Scroll to the IP Address option, press the

Edit softkey, and then enter a new IP
Address.

4. Press the Validate softk e y and t hen press

the Save softkey.

1. Unlock network configuration options.

4-8

2. Set the DHCP Enabled option to No.

3. Scroll to the Subnet Mask option, press

the Edit softkey, and then enter a new
subnet mask.

4. Press the Validate softk e y and t hen press

the Save softkey.

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