Cisco Systems 7962G, 7942G User Manual

USER GUIDE

Cisco Unified IP Phones 7942G and 7962G for
Cisco Unified Communications Manager Express Version 7.1

1 Overview, page 2
2 Operating Your Phone, page 6
3 Phone Features Index, page 20

1 Overview

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This guide provides phone operating instructions, and feature descriptions fo r the Cisco Unified IP Phone multiline models
7942G and 7962G. The 7942G has two lines and the 7962G has six lines.

Physical Description

Name Description

Line or speed-dial button Opens new line, speed-dials phone number , or ends call. Buttons light to indicate status:

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Green, steady: Active call or two-way intercom call
Green, flashing: Held call
Amber, steady: Privacy in use, one-way intercom call, DnD active.
Amber, flashing: Incoming call or reverting call
Red, steady: Remote line in use (shared line or BLF status)

LCD screen Displays information such as line/call status, phone number, and soft key tabs.

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Footstand adjustment Allows you to adjust angle of phone base.

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Messages button Provides access to voice mail.

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Directories button Provides access to phone directories.

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Help button Activates the Help menu.

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Settings button Provides access to phone settings such as display contrast and ring type.

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Services button Provides access to phone services.

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Name (continued) Description (continued)

Volume button Increases or decreases handset, headset, ringer, or speakerphone volume.

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Speaker button Toggles speaker on and off.

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Mute button Toggles mute on and off.

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Headset button Toggles headset on and off.

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Navigation button Scrolls through text and selects features that are displayed on the LCD screen.

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Keypad Functions as traditional telephone keypad.

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Soft keys buttons Engages functions visible on corresponding LCD tabs.

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Handset with indicator light Functions as traditional handset and provides message waiting indicator light and

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message-waiting (stutter) tone.

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Connecting Your Phone

AUX

DC48V

10/100 SW 10/100 PC

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113656

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This section shows and describes the connectors on your Cisco Unified IP phone.

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DC adapter port (DC48V) for phones not
provided with inline power

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AC-to-DC power supply

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AC power cord

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Network port (10/100 SW) for connecting to the
network

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Access port (10/100 PC) for connecting your
phone to your computer

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Handset port

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Headset port

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Footstand button

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Adjusting the Handset Rest

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When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. To adjust the
handset:

1. Set the handset aside and pull the square plastic tab from the handset rest.

2. Rotate the tab halfway.

3. Slide the tab back into the handset rest. An extension protrudes from the top of the rotated tab. Return the handset to the

handset rest.

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2 Operating Your Phone

This section describes how to operate your Cisco Unified IP phone and includes information on soft keys and phone features.

Note Because there are differences in phone and site configurations, not all features described here might apply to your

phone. Consult your system administrator for more information.

Soft Key Descriptions

Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys a re displa yed along the bottom
of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone .

Following is a comprehensive list of soft keys offered on these Cisco Unified IP Phones. Functio ns depend on your system
configuration.

Soft Key Function

<< or >> Navigates to edit characters. Use the backspace soft key to erase digits that you entered

incorrectly.

Answer Answers an incoming call.
Callback Notifies callers that the called line is free.
Cancel Cancels the last selection.
CFwdALL Forwards all calls.
Clear Clears directory history.
Confrn Connects callers to a conference call.
Delete Deletes selected number.
Dial Dials the displayed number.
DnD Enables the Do-Not-Disturb feature.
Down Decreases the LCD screen contrast.
EditDial Selects a number and activates the cursor for editing.
EndCall Ends the current call.
Exit Exits from the current selection.
Flash Provides hookflash functionality fo r three-way call ing and call wai ting services

provided by the PSTN or Centrex service.

GPickUp Selectively picks up calls coming into a phone number that is a member of a pickup

group.

Hold Places an active call on hold. Resumes call on hold.
LiveRcd Enables the user to record a phone conversation.
Login Provides PIN-controlled access to restricted phone features. Contact your system

administrator for instructions.

more Scrolls through additional soft key options (for example, use more soft key to locate the

DnD soft key).

NewCall Opens a new line on the speakerphone to place a call.
Ok Confirms the selection.
Park Forwards calls to location from which calls can be retrieved by anyone in the system.
PickUp Selectively picks up calls coming into another extension.
Play Plays ring sound sample.

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Soft Key Function

Redial Redials last number dialed.
RmLstC Removes Last Participant from the Conference Call.
Resume Returns to active call.
Save Saves last cha nge.
Search Initiates search in local directory.
Select Selects highlighted option.
Trnsfer Transfers active calls to another extension.
TrnsfVM Transfers a call to voice mail.
Up Increases LCD screen contrast.

Place a Call

Use one of the following methods to place a call:

• Lift the handset and dial the number.

• Dial the number, and then lift the handset.

• Dial the number, and then press the Dial soft key.

• Press the line button for your extension, and then dial.

• Press the Speaker button, and then dial.

• Press the New Call soft key, and then dial.

• If you are using a headset, press the Headset button, and then dial.

• Dial the number, and then press the Headset button.

• If you have established speed-dial numbers, press a speed-dial button.

• If you have selected a number from a directory, press the Dial soft key.

Note Use the backspace (<<) soft key to erase digits that you enter incorrectly.

Answer a Call

To answer a call:

• Lift the handset.

• If you are using a headset, press the Headset button. If necessary, press the line button to select between incoming calls.

• If you are using the speakerphone, press the Answer soft key or the Speaker button.

End a Call

To end a call:

• Hang up the handset.

• If you are using a headset, press the Headset button or the EndCall soft key.

• If you are using a speakerphone, press the Speaker button or the EndCall soft key.

Redial a Number

To redial the most recently dialed number:

• Lift the handset and press the Redial soft key.

• Press the Redial soft key to dial using the speakerphone.

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