Cisco Systems 7962G User Manual 2
APPENDIX
Feature Support by Protocol for Cisco Unified
IP Phone 7962G and 7942G
This appendix provides information about feature support for the Cisco Unified IP Phone 7962G and
7942G using the SCCP or SIP protocol with Cisco Unified Communications Manager Release 6.0.
Table B-1 provides a high-level overview of calling features and their support by protocol. This table
focuses primarily on end-user calling features and is not intended to represent a comprehensive listing
of all available phone features. For details about user interface differences and feature use, refer to the
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager
6.0.
This guide is available at this URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
The specific sections that describe the features in the phone guide are referenced in Table B-1.
Table B-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol
B
Cisco Unified IP Phones 7962G, 7942G
Features
Calling Features
Abbreviated Dialing Supported Supported “Basic Call Handling—Placing a
Answer Release Supported Supported
Audible Message
Waiting Indicator
Auto Answer Supported Supported “Using a Handset, Headset, and
Auto Dial Supported Supported “Basic Call Handling—Placing a
Barge (and cBarge) Supported Supported “Advanced Call Handling—Using a
Busy Lamp Field
(BLF) Call Lists
Supported Supported “Accessing Voice Messages”
Supported Supported “Advanced Call
For More InformationSCCP SIP
Call: Additional Options”
Speakerphone—Using Auto Answer”
Call: Basic Options”
Shared Line”
Handling—Determining if Another
Line is Busy or Idle”
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B-1
Appendix B Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G
Table B-1 Cisco Unified IP Phone 7962G and 7942G Feature Support by Protocol (continued)
Cisco Unified IP Phones 7962G, 7942G
Features
Calling Features
Busy Lamp Field
Supported Supported “Advanced Call
(BLF) Speed Dial
Call Back Supported Supported “Basic Call Handling—Placing a
Call Forward All Supported Supported “Basic Call Handling—Forwarding
Call Forward Busy Supported Supported Users do not interact with this feature
Call Forward No
Supported Supported Users do not interact with this feature
Answer
Call Park Supported Supported “Advanced Call Handling—Storing
Call Pickup/Group
Supported Supported “Advanced Call Handling—Picking
Call Pickup
Call Waiting Supported Supported “Basic Call Handling—Answering a
Caller ID Supported Supported “An Overview of Your
Client Matter Codes
Supported Not supported “Basic Call Handling—Placing a
(CMC)
Conference Supported Supported “Basic Call Handling—Making
Conference List Supported Supported “Basic Call Handling—Making
Computer Telephony
Integration (CTI)
Applications
Supported Some support
(such as Call Park,
WMI)
Directed Call Park Supported Supported “Advanced Call Handling—Storing
Do Not Disturb
Supported Supported “Basic Call Handling—Using Do Not
(DND)
Distinctive Ring Supported Supported “Using Phone Settings—Customizing
Extension Mobility Supported Supported “Advanced Call Handling—Using
For More InformationSCCP SIP
Handling—Determining if Another
Line is Busy or Idle”
Call: Additional Options”
All Calls to Another Number”
directly. It is configured on
Cisco Communications Manager
directly. It is configured on
Cisco Communications Manager
and Receiving Parked Calls”
Up a Redirected Call on Your Phone”
Call”
Phone—Understanding Touch Screen
Features” or “An Overview of Your
Phone—Understanding Phone Screen
Features”
Call: Additional Options”
Conference Calls”
Conference Calls”
Users do not interact with this feature
directly. It is configured on Cisco
Communications Manager
and Receiving Parked Calls”
Disturb”
Rings and Message Indicators”
Cisco Extension Mobility”
B-2
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.0
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