Cisco IP Phones (Models 794X/796X)..
1
Handset with message light
7
Help button
13
Services button
2
LCD screen
8
Settings button
14
Messages button
3
Phone model/type
9
Speaker button
15
Navigation button
4
Line or speed dial button
10
Mute button
16
Dial pad
6
Directories button
12
Volume button
5 Footstand adjustment 11 Headset button 17 Soft keys
Getting Started
Your Cisco IP phone has many advanced features, but the basic ones are easy to access much like
other phones. Adjust the angle of the phone by depressing the footstand adjustment button (#5)
while you adjust the angle of the phone. Releasing the button locks the footstand in place.
Ringer Volume
Adjust the ringer volume up or down with the Volume button (#12) while the handset is in the
cradle and while the phone is idle (not on a call).
To Place a Call
Lift the handset and dial the number with the dial pad (9 first to dial externally, 4 digits to dial
internally). To use or answer a specific line, press the line button first (#4).
Red Indicator on Handset -- Check Your Voicemail
The red light on your handset indicates new voice mail. Press your Messages button (#14) to
connect with the voice mail system. Alternatively, you can dial 8700 or 403-440-8700 from
outside to access your voice mail remotely.
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Speaker
To use the phone's speakerphone or hands-free feature, press the Speaker button (#9) and dial a
number. To answer a call with the speaker, just press the Speaker button when the phone is
ringing. Adjust the volume and press the soft key (#17) under the word Save on the LCD screen to
set the volume for future use. Please be considerate of others around you when using
speakerphone.
Mute
This lets you hear the other party but turns off the microphone or handset temporarily at your
end. Press the Mute button (#10) to activate or deactivate. The button will be red when active.
Redial a Number
Press the Redial soft key under the LCD screen to dial the last number you called. If you do this
without lifting the handset, the call will use the Speaker.
Transfer a Call
To transfer an active phone call to another number, press the Trnsfer soft key to place the call on
hold. Dial the number to which you want to transfer the call. Press Trnsfer again and hang up or
wait until someone answers that number, announce the call and then press Trnsfer and hang up.
Conference Calls
To add another person to an existing call, tell the current caller you are putting them on hold to
add someone else to the call. Press the Confrn soft key to get a new dial tone (you may have to
press the More soft key first to get to the Confrn key depending on how many soft keys your
model of phone has). Call the person you want to add to the call and when they answer tell them
you are adding them to a conference call and press the Confrn button again. This will join all 3
parties on the call. Repeat the process to add up to 5 people total (6 including you).
Call Forwarding
To forward your calls to another MRU local, press the CFwdALL soft key. You'll hear two beeps.
Then enter the number (4 digits) to which you want calls forwarded. The LCD screen on your
phone will show a flashing right arrow and indicate the number for call forwarding. To turn call
forward off, press the CFwdALL soft key.
Note: you can call forward your phone directly to voicemail by pressing the CFwdALL soft key
followed by the Messages Button (#I4).
HELP/Advanced Features
For Instant Help from the phone itself, press the ? button (#7) and then the feature button with
which you need assistance. For help with help feature itself, quickly press the ? button twice when
your phone is idle.
Please do not attempt to do any network connections to and from the
phone/Computer, please call the MRU Service Desk at extension 6000 if you
need any changes made.
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