Cisco 7936 Administration Guide

Cisco IP Conference Station 7936 Administration Guide
(Cisco Model Number CP-7936)
Corporate Headquarters
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
Fax: 408 526-4100
Text Part Number: OL-4746-01
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.
Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the equipment to one side or the other of the television or radio.
• Move the equipment farther away from the television or radio.
• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)
Cisco IP Conference Station 7936 Administration Guide
Copyright © 2003 Cisco Systems, Inc. All rights reserved.
Preface ix
About this Guide ix Audience ix Objectives x How to Use this Guide x Related Documentation xi Document Conventions xi
Statement 1071—Warning Definition xiii
Obtaining Documentation xvii
Cisco.com xvii Documentation CD-ROM xviii Ordering Documentation xviii

CONTENTS

CHAPTER
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Documentation Feedback xviii Obtaining Technical Assistance xix
Cisco TAC Website xix Opening a TAC Case xix TAC Case Priority Definitions xx
Obtaining Additional Publications and Information xxi
1 Overview of the Cisco IP Conference Station 7936 1-1
Networking Protocols 1-2 Supported Features 1-4 Available Connections 1-4 Understanding Interactions with Other Cisco IP Telephony Products 1-5
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Contents
Understanding How the IP Conference Station Interacts with
Cisco CallManager Understanding the Startup Process 1-5 Installation and Set-up Requirements for the
Cisco IP Conference Station 7936
1-5
1-7
CHAPTER
2 Installing the Cisco IP Conference Station 7936 2-1
Preparing to Install 2-1
Setting the Default Device Load 2-2
Adding a New Device 2-2
Using Auto-Registration 2-4
Adding IP Conference Stations Manually 2-5
Using DHCP 2-5 Assigning Static IP Addresses 2-6
Installing the Cisco IP Conference Station 7936 2-6
Before You Begin 2-7
Package Contents 2-7 Network Requirements 2-7 Cisco CallManager Configuration 2-8
Safety Notices 2-8 Statement 1071—Warning Definition 2-9 Statement 1007—TN and IT Power Systems 2-13 Installing and Connecting to the Network 2-16 Verifying the Startup Process 2-19 Configuring Startup Network Settings 2-21 Guidelines for Best Performance 2-21 Conference Room Setup Examples 2-22
iv
Using the Cisco IP Conference Station 7936 2-24
IP Conference Station 7936 Features and Functions 2-24 Using the Keyboard Commands 2-29
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CHAPTER
3 Configuring the Cisco IP Conference Station 7936 3-1
Administrator Options 3-2 Verifying System Settings 3-3 Accessing Network Configuration Settings 3-7
Changing DHCP Settings 3-8
Enabling DHCP 3-8
Disabling DHCP 3-9 Configuring IP Settings 3-9
Assigning a Static IP Address 3-10
Assigning a Subnet Mask 3-10
Assigning a Default Gateway 3-11
Assigning a Domain Name 3-12
Assigning DNS Servers 3-12 Configuring VLAN Options 3-13 Configuring Alternate TFTP Options 3-13
Using an Alternate TFTP Server 3-14 Configuring the HTTP Port 3-14
Verifying Firmware Version Information 3-15
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Resetting the IP Conference Station 3-16 Erasing the Local Configuration 3-16
Default Settings 3-17
Upgrading the Application Load 3-20 Changing the Ethernet Port Configuration 3-22 Changing the Administrator Password 3-23 Using the Diagnostics Menu 3-24 Changing the Settings Menu 3-24
Changing the Contrast Setting 3-24 Changing the Backlight Setting 3-25 Changing the Ring Type Setting 3-25
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Contents
Changing the Time Format Setting 3-26 Changing the Date Format Setting 3-26
Configuring a Corporate Directory 3-26
Configuring Cisco CallManager 3-27 Using the Corporate Directory 3-27
Searching for Corporate Users 3-27
Configuring a Local Directory 3-29
Using the Phone Book 3-30
Opening the Phone Book 3-30
Adding an Entry 3-30
Editing an Entry 3-31
Additional Features 3-31
Meet-me Conference 3-31 Call Park 3-32 Call Transfer 3-32 Call Forwarding 3-32 Call Pickup and Group Pickup 3-32
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Cisco IP Conference Station 7936 Web Interface 3-33
Description of the Web Interface 3-33 Using the Web Interface 3-33
Information Available on All Web Pages 3-34 Administrator Settings 3-35
System Information 3-35
Network Setup 3-37
Phone Book 3-38
Sounds 3-39
Time & Date 3-40
Diagnostics 3-41
Passwords/HTTP Port Change 3-41
Restore Factory Defaults 3-43
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Contents
CHAPTER
APPENDIX
APPENDIX
I
NDEX
4 Troubleshooting the Cisco IP Conference Station 7936 4-1
Viewing Network Statistics 4-1 Using Ping 4-2 Other Troubleshooting Information 4-3
A Technical Specifications for the Cisco IP Conference Station 7936 A-1
Physical and Operating Environment Specifications A-1 Cable Specifications A-2
B Translated Safety Warnings B-1
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Preface

About this Guide

The Cisco IP Conference Station 7936 Administration Guide provides you with the information you need to understand, install, configure, and manage a Cisco IP Conference Station 7936 network.

Audience

(Cisco model number CP-7936) on your
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Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the IP Conference Station on the network.
The tasks described in this guide are administration-level tasks and are not intended for end users of the IP Conference Station. Many of these tasks involve configuring network settings and affect the IP Conference Station’s ability to function on the network.
These tasks require familiarity with Cisco CallManager since there is close interaction between the Cisco IP Conference Station 7936 and Cisco CallManager.
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Objectives

Objectives
This guide provides all the necessary steps to make the Cisco IP Conference Station 7936 operational on the Voice over IP (VoIP) network. It does not provide detailed information about procedures performed on Cisco CallManager or other network devices. Refer to the Cisco CallManager documentation for information about configuring Cisco CallManager, and to the reference material that accompanied other network devices at your site for information about configuring those devices.

How to Use this Guide

Locate the task you want to perform and then refer to the corresponding chapter in this guide.
To do this See
Review networking protocols, features, and connections; understand interactions with other Cisco IP Telephony products
Install the Cisco IP Conference Station 7936 Chapter 2, “Installing the
Configure the Cisco IP Conference Station 7936 Chapter 3, “Configuring the
Troubleshoot and run diagnostics on the Cisco IP Conference Station 7936
Review technical specifications of the Cisco IP Conference Station 7936
Chapter 1, “Overview of the Cisco IP Conference Station 7936”
Cisco IP Conference Station 7936”
Cisco IP Conference Station 7936” Chapter 4, “Troubleshooting the
Cisco IP Conference Station 7936” Appendix A, “Technical Specifications for the
Cisco IP Conference Station 7936”
Preface
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Preface

Related Documentation

For more information about the IP Conference Station or Cisco CallManager, refer to the following publications.
Document Name Location
Cisco IP Conference Station 7936 Phone Guide
Guidelines for Using External Microphones with the Cisco IP Conference Station 7936
Regulatory Compliance and Safety Information for the Cisco IP Conference Station 7936
Release Notes for the Cisco IP Conference Station 7936
Cisco CallManager documentation
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm
Related Documentation

Document Conventions

This guide uses the following conventions.
Convention Description
boldface font Commands and keywords are in boldface.
italic font Arguments for which you supply values are in
[ ] Elements in square brackets are optional.
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italics.
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Document Conventions
Note Means reader take note. Notes contain helpful suggestions or references to
Caution Means reader be careful. In this situation, you might do something that could
Preface
Convention Description
string A nonquoted set of characters. Do not use quotation
marks around the string or the string will include the quotation marks.
screen font Terminal sessions and information the system
displays are in
boldface screen font Information you must enter is in boldface screen
font.
italic screen font Arguments for which you supply values are in italic
screen font.
material not covered in the publication.
result in equipment damage or loss of data.
screen font.
Timesaver This symbol means the described action saves time. You can save time by
performing the action described in the paragraph.
Warnings use the following conventions.
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Preface
Statement 1071—Warning Definition
Document Conventions
Warning
Waarschuwing
Varoitus
IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
SAVE THESE INSTRUCTIONS
BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
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SÄILYTÄ NÄMÄ OHJEET
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Document Conventions
Preface
Attention
Warnung
Avvertenza
IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
IMPORTANTI ISTRUZIONI SULLA SICUREZZA
xiv
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
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Document Conventions
Advarsel
Aviso
¡Advertencia!
VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
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GUARDE ESTAS INSTRUCCIONES
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Preface
Varning!
VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
SPARA DESSA ANVISNINGAR
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Preface

Obtaining Documentation

Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
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Documentation Feedback

Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_t ool_launch.html
All users can order annual or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Click Subscriptions & Promotional Materials in the left navigation bar.
Preface
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product
documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
Nonregistered Cisco.com users can order documentation through a local
account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit e-mail comments about technical documentation to bug-doc@cisco.com.
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You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.
Obtaining Technical Assistance
Cisco TAC Website
The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:
http://www.cisco.com/tac
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the
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Obtaining Technical Assistance
TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:
http://www.cisco.com/tac/caseopen
For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55 USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Preface
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)Your network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
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Preface

Obtaining Additional Publications and Information

Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
The Cisco Product Catalog describes the networking products offered by
Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
Cisco Press publishes a wide range of general networking, training and
certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
Packet magazine is the Cisco quarterly publication that provides the latest
networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
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http://www.cisco.com/packet
iQ Magazine is the Cisco bimonthly publication that delivers the latest
information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
Internet Protocol Journal is a quarterly journal published by Cisco Systems
for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html
TrainingCisco offers world-class networking training. Current offerings in
network training are listed at this URL:
http://www.cisco.com/en/US/learning/index.html
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CHAPTER
1
Overview of the Cisco IP Conference Station 7936
The Cisco IP Conference Station 7936 is an IP-based, hands-free conference station that uses Voice over IP (VoIP) technology. The IP Conference Station replaces a traditional analog conferencing unit by providing business conferencing features, such as Call Hold, Call Resume, Call Transfer, Call Release, Call Pickup, Group Pickup, Redial, Mute, and Conference, over an IP network. Support for G.711 and G.729a audio compression is included.
The IP Conference Station works with several other key Cisco IP Telephony components, including Cisco CallManager.
The following topics in this chapter provide information about the IP Conference Station and its interaction with other key components of the VoIP network.
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Networking Protocols, page 1-2
Supported Features, page 1-4
Available Connections, page 1-4
Understanding Interactions with Other Cisco IP Telephony Products,
page 1-5
Understanding the Startup Process, page 1-5
Installation and Set-up Requirements for the Cisco IP Conference Station
7936, page 1-7
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Chapter 1 Overview of the Cisco IP Conference Station 7936

Networking Protocols

Networking Protocols
The IP Conference Station supports several industry-standard and Cisco networking protocols required for voice communication. See the following table for an overview of the supported networking protocols.
Networking Protocol Purpose Usage Notes
Cisco Discovery Protocol (CDP) CDP is a device-discovery
protocol that runs on all Cisco-manufactured equipment.
Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network.
Dynamic Host Configuration Protocol (DHCP)
DHCP dynamically allocates and assigns an IP address to network devices.
DHCP enables you to connect the IP phone into the network and become operational without manually assigning an IP address and configuring additional required network parameters.
The IP Conference Station uses CDP to communicate configuration information to the Cisco Catalyst switch. With CDP, each device sends periodic messages to a multicast address and in turn listens to the periodic messages sent by other devices. This allows devices on the network to discover one another and learn information such as protocols used, protocol addresses, and so on.
DHCP is enabled by default. If disabled, you must manually configure the IP address, subnet mask, gateway, and TFTP server on each station.
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Chapter 1 Overview of the Cisco IP Conference Station 7936
Networking Protocol Purpose Usage Notes
Internet Protocol (IP) IP is a messaging protocol that
addresses and sends packets across the network.
Real-Time Transport (RTP) RTP is a standard for
transporting real-time data, such as interactive voice and video over data networks.
Skinny Client Control Protocol (SCCP)
Skinny Client Control Protocol. A Cisco protocol using low­bandwidth messages that allows communication between IP devices and the Cisco CallManager.
Transmission Control Protocol (TCP)
Trivial File Transfer Protocol (TFTP)
TCP is a a connection-oriented transport protocol.
TFTP allows you to transfer files over the network.
On the IP Conference Station, TFTP enables you to obtain a configuration file specific to the IP Conference Station type.
To communicate using IP, network devices must have an assigned IP address, subnet, and gateway.
IP addresses, subnets, and gateways identifications are automatically assigned if you are using the IP Conference Station with DHCP. If you are not using DHCP, you must manually assign these properties to each station locally.
The IP Conference Station can collect and process RTP traffic from routers, hubs, and switches.
The IP Conference Station uses SCCP to communicate with the Cisco CallManager.
The IP Conference Station uses TCP to connect to Cisco CallManager.
TFTP requires a TFTP server in your network, which can be automatically identified from the DHCP server. If more than one TFTP server is running in your network, you must manually assign a TFTP server to each station locally.
Networking Protocols
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Supported Features

Networking Protocol Purpose Usage Notes
User Datagram Protocol (UDP) UDP is a connectionless
messaging protocol for delivery of data packets.
Voice over IP (VoIP) VoIP enables you to transfer
voice communications over a data network using the Internet Protocol.
The IP Conference Station receives and processes UDP messages.
The IP Conference Station connects to the PSTN through a VoI P g atew ay.
Supported Features
The IP Conference Station functions much like the traditional analog conferencing unit allowing you to set up and place conference calls and receive calls. The IP Conference Station also supports features such as call hold, redial, and mute.
In addition to these traditional telephony features, the IP Conference Station also includes features enabling you to administer and monitor it as an IP networking device. On the IP Conference Station, you can locally configure features such as DHCP, TFTP, and IP settings.You can also integrate the IP Conference Station with the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for co-workers contact information directly from the IP Conference Station. From Cisco CallManager, you can modify additional settings, which are viewable from the IP Conference Stations network configuration settings. Use this guide for information about configuring these settings.

Available Connections

The IP Conference Station includes the following connections for accessing the data network and providing power to the station:
Power Interface Module (PIM) for connection between the
IP Conference Station and the network.
A single RJ-45 connector for accessing the data network and connecting to
the PIM, which provides power to the IP Conference Station.
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Understanding Interactions with Other Cisco IP Telephony Products
Universal power supply for connection to a standard electrical power outlet
in the wall.
Understanding Interactions with Other Cisco IP Telephony Products
To function in the IP telephony network, the IP Conference Station must be connected to a networking device, such as a Cisco Catalyst switch, in order to obtain network connectivity. The IP Conference Station must also be registered with a Cisco CallManager system in order to make and receive calls.
Understanding How the IP Conference Station Interacts with Cisco CallManager
Cisco CallManager is an open and industry-standard call processing system. Cisco CallManager software runs on a Windows 2000 server and sets up and tears down calls between phones, integrating traditional PBX functionality with the corporate IP network. Cisco CallManager manages the components of the IP telephony system, the conference stations, the phones, access gateways, and the resources necessary for such features as call conferencing and route planning.
For information about configuring Cisco CallManager to work with the IP devices described in this chapter, refer to the Cisco CallManager Administration Guide and the Cisco CallManager System Guide.

Understanding the Startup Process

When connecting to the VoIP network, the IP Conference Station goes through a standard startup process.
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Understanding the Startup Process
Loading the Stored Station Image
The IP Conference Station has non-volatile Flash memory in which it stores firmware images and user-defined preferences. At startup, the IP Conference Station runs a bootstrap loader that loads a station image stored in Flash memory. Using this image, the station initializes its software and hardware.
Configuring VLAN
If the IP Conference Station is connected to a Cisco Catalyst switch, the switch next informs the conference station of the voice virtual local area network (VLAN) defined on the switch. The IP Conference Station needs to know its VLAN membership before it can proceed with the Dynamic Host Configuration Protocol (DHCP) request for an IP address.
Obtaining an IP Address
If the IP Conference Station is using DHCP to obtain an IP address, the station queries the DHCP server to obtain one.
Accessing TFTP Server
In addition to assigning an IP address, the DHCP server also points the IP Conference Station to a TFTP server. You must configure option 150 on the DHCP server for the TFTP information to be passed from the server to the client.
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If the IP Conference Station has a statically-defined IP address, you must manually configure the IP address of an alternate TFTP server; the IP Conference Station uses this alternate TFTP server to receive its information.
Requesting the Configuration File
Configuration files (.cnf file format) for each telephony device, which define connection parameters for Cisco CallManager, are stored on the TFTP server.
If you have enabled auto-registration in Cisco CallManager, the IP Conference Stations access a default configuration file (XMLDefault.cnf.xml) from the TFTP server. If you have manually entered the IP Conference Stations into the Cisco CallManager database, each station accesses an .xml file corresponding to its device name.
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Installation and Set-up Requirements for the Cisco IP Conference Station 7936

Contacting Cisco CallManager
The configuration file defines how the IP Conference Station communicates with Cisco CallManager. After obtaining the file from the TFTP server, the station next attempts to make a TCP connection to the highest-priority Cisco CallManager on the list.
Installation and Set-up Requirements for the Cisco IP Conference Station 7936
To install and configure the IP Conference Station, you must configure some network settings, set up Cisco CallManager, and manually configure changes on the IP Conference Station.
Refer to the following table for information about these procedures.
Task Purpose For More Information
Configure routers, gateways, and switches to handle voice communication
Configure Cisco CallManager Supports call processing and
Decide whether to use auto-registration for your IP Conference Stations or manually add them to the Cisco CallManager database
Sets up the IP telephony network.
handling in the network.
Determines how the IP Conference Station is added to the Cisco CallManager database and how a directory number is assigned.
See the documentation included with these devices.
See the Cisco CallManager documentation or online help in the Cisco CallManager application.
See the “Preparing to
Install section on page 2-1.
See the Cisco CallManager
documentation or online help in the Cisco CallManager application.
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Task Purpose For More Information
Connect the IP Conference Station to the network
Manually configure network settings on the IP Conference Station
Adds the IP Conference Station to the network.
Sets IP settings if not using DHCP in the network and assigns a TFTP server.
See the “Installing and
Connecting to the Network section on page 2-16.
See the “Configuring Startup
Network Settings section on page 2-21 and the Accessing Network Configuration Settings section on page 3-7.
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