Cisco 7936 Administration Guide

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Cisco IP Conference Station 7936 Administration Guide

(Cisco Model Number CP-7936)

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Text Part Number: OL-4746-01

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• Turn the television or radio antenna until the interference stops.

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• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

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Cisco IP Conference Station 7936 Administration Guide

Preface ix

About this Guide ix Audience ix Objectives x How to Use this Guide x Related Documentation xi Document Conventions xi

Statement 1071—Warning Definition xiii

Obtaining Documentation xvii

Cisco.com xvii Documentation CD-ROM xviii Ordering Documentation xviii

CHAPTER

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Documentation Feedback xviii Obtaining Technical Assistance xix

Cisco TAC Website xix Opening a TAC Case xix TAC Case Priority Definitions xx

Obtaining Additional Publications and Information xxi

1 Overview of the Cisco IP Conference Station 7936 1-1

Networking Protocols 1-2 Supported Features 1-4 Available Connections 1-4 Understanding Interactions with Other Cisco IP Telephony Products 1-5

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Contents

Understanding How the IP Conference Station Interacts with

Cisco CallManager Understanding the Startup Process 1-5 Installation and Set-up Requirements for the

Cisco IP Conference Station 7936

1-5

1-7

CHAPTER

2 Installing the Cisco IP Conference Station 7936 2-1

Preparing to Install 2-1

Setting the Default Device Load 2-2

Adding a New Device 2-2

Using Auto-Registration 2-4

Adding IP Conference Stations Manually 2-5

Using DHCP 2-5 Assigning Static IP Addresses 2-6

Installing the Cisco IP Conference Station 7936 2-6

Before You Begin 2-7

Package Contents 2-7 Network Requirements 2-7 Cisco CallManager Configuration 2-8

Safety Notices 2-8 Statement 1071—Warning Definition 2-9 Statement 1007—TN and IT Power Systems 2-13 Installing and Connecting to the Network 2-16 Verifying the Startup Process 2-19 Configuring Startup Network Settings 2-21 Guidelines for Best Performance 2-21 Conference Room Setup Examples 2-22

Using the Cisco IP Conference Station 7936 2-24

IP Conference Station 7936 Features and Functions 2-24 Using the Keyboard Commands 2-29

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Contents

CHAPTER

3 Configuring the Cisco IP Conference Station 7936 3-1

Administrator Options 3-2 Verifying System Settings 3-3 Accessing Network Configuration Settings 3-7

Changing DHCP Settings 3-8

Enabling DHCP 3-8

Disabling DHCP 3-9 Configuring IP Settings 3-9

Assigning a Static IP Address 3-10

Assigning a Subnet Mask 3-10

Assigning a Default Gateway 3-11

Assigning a Domain Name 3-12

Assigning DNS Servers 3-12 Configuring VLAN Options 3-13 Configuring Alternate TFTP Options 3-13

Using an Alternate TFTP Server 3-14 Configuring the HTTP Port 3-14

Verifying Firmware Version Information 3-15

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Resetting the IP Conference Station 3-16 Erasing the Local Configuration 3-16

Default Settings 3-17

Upgrading the Application Load 3-20 Changing the Ethernet Port Configuration 3-22 Changing the Administrator Password 3-23 Using the Diagnostics Menu 3-24 Changing the Settings Menu 3-24

Changing the Contrast Setting 3-24 Changing the Backlight Setting 3-25 Changing the Ring Type Setting 3-25

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Changing the Time Format Setting 3-26 Changing the Date Format Setting 3-26

Configuring a Corporate Directory 3-26

Configuring Cisco CallManager 3-27 Using the Corporate Directory 3-27

Searching for Corporate Users 3-27

Configuring a Local Directory 3-29

Using the Phone Book 3-30

Opening the Phone Book 3-30

Adding an Entry 3-30

Editing an Entry 3-31

Additional Features 3-31

Meet-me Conference 3-31 Call Park 3-32 Call Transfer 3-32 Call Forwarding 3-32 Call Pickup and Group Pickup 3-32

Cisco IP Conference Station 7936 Web Interface 3-33

Description of the Web Interface 3-33 Using the Web Interface 3-33

Information Available on All Web Pages 3-34 Administrator Settings 3-35

System Information 3-35

Network Setup 3-37

Phone Book 3-38

Sounds 3-39

Time & Date 3-40

Diagnostics 3-41

Passwords/HTTP Port Change 3-41

Restore Factory Defaults 3-43

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Contents

CHAPTER

APPENDIX

NDEX

4 Troubleshooting the Cisco IP Conference Station 7936 4-1

Viewing Network Statistics 4-1 Using Ping 4-2 Other Troubleshooting Information 4-3

A Technical Specifications for the Cisco IP Conference Station 7936 A-1

Physical and Operating Environment Specifications A-1 Cable Specifications A-2

B Translated Safety Warnings B-1

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Preface

About this Guide

The Cisco IP Conference Station 7936 Administration Guide provides you with the information you need to understand, install, configure, and manage a Cisco IP Conference Station 7936 network.

Audience

(Cisco model number CP-7936) on your

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Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the IP Conference Station on the network.

The tasks described in this guide are administration-level tasks and are not intended for end users of the IP Conference Station. Many of these tasks involve configuring network settings and affect the IP Conference Station’s ability to function on the network.

These tasks require familiarity with Cisco CallManager since there is close interaction between the Cisco IP Conference Station 7936 and Cisco CallManager.

Cisco IP Conference Station7936 Administration Guide

Objectives

This guide provides all the necessary steps to make the Cisco IP Conference Station 7936 operational on the Voice over IP (VoIP) network. It does not provide detailed information about procedures performed on Cisco CallManager or other network devices. Refer to the Cisco CallManager documentation for information about configuring Cisco CallManager, and to the reference material that accompanied other network devices at your site for information about configuring those devices.

How to Use this Guide

Locate the task you want to perform and then refer to the corresponding chapter in this guide.

To do this See

Review networking protocols, features, and connections; understand interactions with other Cisco IP Telephony products

Install the Cisco IP Conference Station 7936 Chapter 2, “Installing the

Configure the Cisco IP Conference Station 7936 Chapter 3, “Configuring the

Troubleshoot and run diagnostics on the Cisco IP Conference Station 7936

Review technical specifications of the Cisco IP Conference Station 7936

Chapter 1, “Overview of the Cisco IP Conference Station 7936”

Cisco IP Conference Station 7936”

Cisco IP Conference Station 7936” Chapter 4, “Troubleshooting the

Cisco IP Conference Station 7936” Appendix A, “Technical Specifications for the

Cisco IP Conference Station 7936”

Preface

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Preface

Document Conventions

This guide uses the following conventions.

Convention Description

boldface font Commands and keywords are in boldface.

italic font Arguments for which you supply values are in

[ ] Elements in square brackets are optional.

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italics.

Cisco IP Conference Station7936 Administration Guide

Document Conventions

Note Means reader take note. Notes contain helpful suggestions or references to

Caution Means reader be careful. In this situation, you might do something that could

Preface

Convention Description

string A nonquoted set of characters. Do not use quotation

marks around the string or the string will include the quotation marks.

screen font Terminal sessions and information the system

displays are in

boldface screen font Information you must enter is in boldface screen

font.

italic screen font Arguments for which you supply values are in italic

screen font.

material not covered in the publication.

result in equipment damage or loss of data.

screen font.

Timesaver This symbol means the described action saves time. You can save time by

performing the action described in the paragraph.

Warnings use the following conventions.

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Preface

Statement 1071—Warning Definition

Document Conventions

Warning

Waarschuwing

Varoitus

IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.

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SÄILYTÄ NÄMÄ OHJEET

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Document Conventions

Preface

Attention

Warnung

Avvertenza

IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

xiv

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

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Preface

Document Conventions

Advarsel

Aviso

¡Advertencia!

VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.

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GUARDE ESTAS INSTRUCCIONES

Cisco IP Conference Station7936 Administration Guide

Document Conventions

Preface

Varning!

VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.

SPARA DESSA ANVISNINGAR

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Preface

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

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Documentation Feedback

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_t ool_launch.html

All users can order annual or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Click Subscriptions & Promotional Materials in the left navigation bar.

Preface

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

• Registered Cisco.com users (Cisco direct customers) can order Cisco product

documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

• Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit e-mail comments about technical documentation to bug-doc@cisco.com.

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Preface

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems Attn: Customer Document Ordering 170 West Tasman Drive San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Obtaining Technical Assistance

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the

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Obtaining Technical Assistance

TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55 USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Preface

TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

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Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

• The Cisco Product Catalog describes the networking products offered by

Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

• Cisco Press publishes a wide range of general networking, training and

certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press online at this URL:

http://www.ciscopress.com

• Packet magazine is the Cisco quarterly publication that provides the latest

networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:

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http://www.cisco.com/packet

• iQ Magazine is the Cisco bimonthly publication that delivers the latest

information about Internet business strategies for executives. You can access iQ Magazine at this URL:

http://www.cisco.com/go/iqmagazine

• Internet Protocol Journal is a quarterly journal published by Cisco Systems

for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_ protocol_journal.html

• Training—Cisco offers world-class networking training. Current offerings in

network training are listed at this URL:

http://www.cisco.com/en/US/learning/index.html

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CHAPTER

Overview of the Cisco IP Conference Station 7936

The Cisco IP Conference Station 7936 is an IP-based, hands-free conference station that uses Voice over IP (VoIP) technology. The IP Conference Station replaces a traditional analog conferencing unit by providing business conferencing features, such as Call Hold, Call Resume, Call Transfer, Call Release, Call Pickup, Group Pickup, Redial, Mute, and Conference, over an IP network. Support for G.711 and G.729a audio compression is included.

The IP Conference Station works with several other key Cisco IP Telephony components, including Cisco CallManager.

The following topics in this chapter provide information about the IP Conference Station and its interaction with other key components of the VoIP network.

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• Networking Protocols, page 1-2

• Supported Features, page 1-4

• Available Connections, page 1-4

• Understanding Interactions with Other Cisco IP Telephony Products,

page 1-5

• Understanding the Startup Process, page 1-5

• Installation and Set-up Requirements for the Cisco IP Conference Station

7936, page 1-7

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Chapter 1 Overview of the Cisco IP Conference Station 7936

Networking Protocols

The IP Conference Station supports several industry-standard and Cisco networking protocols required for voice communication. See the following table for an overview of the supported networking protocols.

Networking Protocol Purpose Usage Notes

Cisco Discovery Protocol (CDP) CDP is a device-discovery

protocol that runs on all Cisco-manufactured equipment.

Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network.

Dynamic Host Configuration Protocol (DHCP)

DHCP dynamically allocates and assigns an IP address to network devices.

DHCP enables you to connect the IP phone into the network and become operational without manually assigning an IP address and configuring additional required network parameters.

The IP Conference Station uses CDP to communicate configuration information to the Cisco Catalyst switch. With CDP, each device sends periodic messages to a multicast address and in turn listens to the periodic messages sent by other devices. This allows devices on the network to discover one another and learn information such as protocols used, protocol addresses, and so on.

DHCP is enabled by default. If disabled, you must manually configure the IP address, subnet mask, gateway, and TFTP server on each station.

1-2

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Chapter 1 Overview of the Cisco IP Conference Station 7936

Networking Protocol Purpose Usage Notes

Internet Protocol (IP) IP is a messaging protocol that

addresses and sends packets across the network.

Real-Time Transport (RTP) RTP is a standard for

transporting real-time data, such as interactive voice and video over data networks.

Skinny Client Control Protocol (SCCP)

Skinny Client Control Protocol. A Cisco protocol using lowbandwidth messages that allows communication between IP devices and the Cisco CallManager.

Transmission Control Protocol (TCP)

Trivial File Transfer Protocol (TFTP)

TCP is a a connection-oriented transport protocol.

TFTP allows you to transfer files over the network.

On the IP Conference Station, TFTP enables you to obtain a configuration file specific to the IP Conference Station type.

To communicate using IP, network devices must have an assigned IP address, subnet, and gateway.

IP addresses, subnets, and gateways identifications are automatically assigned if you are using the IP Conference Station with DHCP. If you are not using DHCP, you must manually assign these properties to each station locally.

The IP Conference Station can collect and process RTP traffic from routers, hubs, and switches.

The IP Conference Station uses SCCP to communicate with the Cisco CallManager.

The IP Conference Station uses TCP to connect to Cisco CallManager.

TFTP requires a TFTP server in your network, which can be automatically identified from the DHCP server. If more than one TFTP server is running in your network, you must manually assign a TFTP server to each station locally.

Networking Protocols

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Chapter 1 Overview of the Cisco IP Conference Station 7936

Supported Features

Networking Protocol Purpose Usage Notes

User Datagram Protocol (UDP) UDP is a connectionless

messaging protocol for delivery of data packets.

Voice over IP (VoIP) VoIP enables you to transfer

voice communications over a data network using the Internet Protocol.

The IP Conference Station receives and processes UDP messages.

The IP Conference Station connects to the PSTN through a VoI P g atew ay.

Supported Features

The IP Conference Station functions much like the traditional analog conferencing unit allowing you to set up and place conference calls and receive calls. The IP Conference Station also supports features such as call hold, redial, and mute.

In addition to these traditional telephony features, the IP Conference Station also includes features enabling you to administer and monitor it as an IP networking device. On the IP Conference Station, you can locally configure features such as DHCP, TFTP, and IP settings.You can also integrate the IP Conference Station with the corporate Lightweight Directory Access Protocol 3 (LDAP3) standard directory to enable users to search for co-workers’ contact information directly from the IP Conference Station. From Cisco CallManager, you can modify additional settings, which are viewable from the IP Conference Station’s network configuration settings. Use this guide for information about configuring these settings.

Available Connections

The IP Conference Station includes the following connections for accessing the data network and providing power to the station:

• Power Interface Module (PIM) for connection between the

IP Conference Station and the network.

• A single RJ-45 connector for accessing the data network and connecting to

the PIM, which provides power to the IP Conference Station.

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Understanding Interactions with Other Cisco IP Telephony Products

• Universal power supply for connection to a standard electrical power outlet

in the wall.

Understanding Interactions with Other Cisco IP Telephony Products

To function in the IP telephony network, the IP Conference Station must be connected to a networking device, such as a Cisco Catalyst switch, in order to obtain network connectivity. The IP Conference Station must also be registered with a Cisco CallManager system in order to make and receive calls.

Understanding How the IP Conference Station Interacts with Cisco CallManager

Cisco CallManager is an open and industry-standard call processing system. Cisco CallManager software runs on a Windows 2000 server and sets up and tears down calls between phones, integrating traditional PBX functionality with the corporate IP network. Cisco CallManager manages the components of the IP telephony system, the conference stations, the phones, access gateways, and the resources necessary for such features as call conferencing and route planning.

For information about configuring Cisco CallManager to work with the IP devices described in this chapter, refer to the Cisco CallManager Administration Guide and the Cisco CallManager System Guide.

Understanding the Startup Process

When connecting to the VoIP network, the IP Conference Station goes through a standard startup process.

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Understanding the Startup Process

Loading the Stored Station Image

The IP Conference Station has non-volatile Flash memory in which it stores firmware images and user-defined preferences. At startup, the IP Conference Station runs a bootstrap loader that loads a station image stored in Flash memory. Using this image, the station initializes its software and hardware.

Configuring VLAN

If the IP Conference Station is connected to a Cisco Catalyst switch, the switch next informs the conference station of the voice virtual local area network (VLAN) defined on the switch. The IP Conference Station needs to know its VLAN membership before it can proceed with the Dynamic Host Configuration Protocol (DHCP) request for an IP address.

Obtaining an IP Address

If the IP Conference Station is using DHCP to obtain an IP address, the station queries the DHCP server to obtain one.

Accessing TFTP Server

In addition to assigning an IP address, the DHCP server also points the IP Conference Station to a TFTP server. You must configure option 150 on the DHCP server for the TFTP information to be passed from the server to the client.

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If the IP Conference Station has a statically-defined IP address, you must manually configure the IP address of an alternate TFTP server; the IP Conference Station uses this alternate TFTP server to receive its information.

Requesting the Configuration File

Configuration files (.cnf file format) for each telephony device, which define connection parameters for Cisco CallManager, are stored on the TFTP server.

If you have enabled auto-registration in Cisco CallManager, the IP Conference Stations access a default configuration file (XMLDefault.cnf.xml) from the TFTP server. If you have manually entered the IP Conference Stations into the Cisco CallManager database, each station accesses an .xml file corresponding to its device name.

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Installation and Set-up Requirements for the Cisco IP Conference Station 7936

Contacting Cisco CallManager

The configuration file defines how the IP Conference Station communicates with Cisco CallManager. After obtaining the file from the TFTP server, the station next attempts to make a TCP connection to the highest-priority Cisco CallManager on the list.

Installation and Set-up Requirements for the Cisco IP Conference Station 7936

To install and configure the IP Conference Station, you must configure some network settings, set up Cisco CallManager, and manually configure changes on the IP Conference Station.

Refer to the following table for information about these procedures.

Task Purpose For More Information

Configure routers, gateways, and switches to handle voice communication

Configure Cisco CallManager Supports call processing and

Decide whether to use auto-registration for your IP Conference Stations or manually add them to the Cisco CallManager database

Sets up the IP telephony network.

handling in the network.

Determines how the IP Conference Station is added to the Cisco CallManager database and how a directory number is assigned.

See the documentation included with these devices.

See the Cisco CallManager documentation or online help in the Cisco CallManager application.

• See the “Preparing to

Install” section on page 2-1.

• See the Cisco CallManager

documentation or online help in the Cisco CallManager application.

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Task Purpose For More Information

Connect the IP Conference Station to the network

Manually configure network settings on the IP Conference Station

Adds the IP Conference Station to the network.

Sets IP settings if not using DHCP in the network and assigns a TFTP server.

See the “Installing and

Connecting to the Network” section on page 2-16.

See the ““Configuring Startup

Network Settings” section on page 2-21 and the “Accessing Network Configuration Settings” section on page 3-7.

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Before you install your Cisco IP Conference Station, you must first assess your network configuration (such as the use of DHCP or static addressing).

Refer to the appropriate topics in this chapter to understand how to install and configure the IP Conference Station.

• Preparing to Install, page 2-1

• Installing the Cisco IP Conference Station 7936, page 2-6

• Using the Cisco IP Conference Station 7936, page 2-24

Preparing to Install

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Before you begin installing the IP Conference Station, you must configure Cisco CallManager for the conference stations and decide how you want the stations to be added to the Cisco CallManager database.

You can choose to auto-register the stations with Cisco CallManager, or you can add the stations manually. Because Cisco CallManager handles the call processing on the network, this is a critical step.

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Preparing to Install

Setting the Default Device Load

Follow these steps to set the default device load for the IP Conference Station in Cisco CallManager:

Step 1 Copy the IP Conference Station load to the C:\Program Files\Cisco\TFTPPath

directory on the Cisco CallManager server.

Step 2 Start Cisco CallManager Administration. Step 3 Choose System > Device Defaults. Step 4 In the Device Defaults Configuration window, scroll down to the Cisco 7936

Device Type.

Step 5 Set the Load Information to the load in the C:\Program Files\Cisco\TFTPPath

directory.

Step 6 Scroll back to the top of the page and click Update.

Chapter 2 Installing the Cisco IP Conference Station 7936

Adding a New Device

Follow these steps to add the IP Conference Station as a new device in Cisco CallManager:

Step 1 Choose Device > Add a New Device.

The Add a New Device page displays.

Step 2 Choose Phone from the Device Type drop-down list box, and click Next.

The Add a New Phone page displays.

Step 3 Choose the Cisco 7936 phone type and click Next. (Once you select a phone type,

you cannot modify it.) The Phone Configuration page displays.

Step 4 Enter the required fields as described in the following table.

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Field Description

MAC Address Enter the Media Access Control (MAC) address that

identifies the Cisco IP Conference Station 7936. The value contains 12 hexadecimal characters.

The MAC address is located on the bottom of the IP Conference Station.

You can also display the MAC address when the IP Conference Station is powered on by pressing the Menu button and navigating to the Admin Setup menu. Press Select, enter the administrator password (the default is **#), and press the Enter softkey. Select System Info and scroll through the system information to find the MAC address.

Device Pool Choose the device pool to which you want this

IP Conference Station assigned. The device pool defines sets of common characteristics for devices, such as region, date/time group, Cisco CallManager group, and calling search space for auto-registration.

The value you choose overrides the default value for this type of device.

Phone Button Temp late

Choose the appropriate phone button template. The phone button template determines the configuration of buttons on a phone and identifies which feature (line, speed dial, and so on) is used for each button.

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Step 5 At the top of the page, click Insert. Step 6 Add a directory number to this IP Conference Station.

If you need instructions, refer to the “Directory Number Configuration Settings” topic in the Cisco CallManager Administration online help.

Step 7 Reset the IP Conference Station to apply the new settings.

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Using Auto-Registration

Use auto-registration to automatically add an IP Conference Station to the network and assign a directory number to it. The directory number assigned is the next available sequential number within the device pool assigned to the conference station type in Cisco CallManager.

When you enable auto-registration in Cisco CallManager, the IP Conference Station begins the automatic startup process to obtain a directory number after the station is connected to the network.

You can also use auto-registration to quickly register all stations with the Cisco CallManager database. You can then modify any settings, such as the directory numbers, from the Cisco CallManager application.

The following procedure provides an overview of the steps you must perform in Cisco CallManager:

Step 1 Start Cisco CallManager Administration. Step 2 Enable auto-registration in Cisco CallManager by selecting

System > Cisco CallManager.

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Step 3 From the list of Cisco CallManagers, select the Cisco CallManager where you

want to check auto-registration.

Step 4 Verify that the “Auto-registration Disabled on this Cisco CallManager” setting is

not selected.

Step 5 Install the station by following the instructions in the “Installing the

Cisco IP Conference Station 7936” section on page 2-6.

Step 6 To modify settings, return to Cisco CallManager Administration and select

Device > Phone.

Enter search criteria for the new IP Conference Station and click Find. You should see the MAC address for the new IP Conference Station.

Note Refer to the Cisco CallManager Administration documentation or online help in

the Cisco CallManager Administration application for additional information.

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Adding IP Conference Stations Manually

If you want to assign specific directory numbers to your IP Conference Stations without using auto-registration, you must manually add each station to the Cisco CallManager database.

If you are not using Dynamic Host Configuration Protocol (DHCP) in your network, you must also manually configure the IP settings and Trivial File Transfer Protocol (TFTP) server on each station.

Alternatively, you can use DHCP, and manually set the TFTP server. In this case, wait for the station to start up using DHCP, and then re-assign the TFTP server.

Using DHCP

If you are using DHCP in your network without auto-registration, you must manually add the IP Conference Station to the Cisco CallManager database.

The following procedure provides an overview of the steps you must perform; refer to the Cisco CallManager documentation or online help for additional information.

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Step 1 Start Cisco CallManager Administration. Step 2 Add an IP Conference Station to Cisco CallManager by selecting

Device > Add a New Device. The Add a New Device page displays.

Step 3 Choose Phone from the Device Type drop-down list box, and click Next.

The Add a New Phone page displays.

Step 4 Choose the Cisco 7936 phone type and click Next.

The Phone Configuration page displays.

Step 5 Enter the required fields. Step 6 Install the station by following the instructions in the “Installing the

Cisco IP Conference Station 7936” section on page 2-6.

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Assigning Static IP Addresses

If you do not use DHCP in your network, you must manually configure static IP addresses for each station.

The following procedure provides an overview of the steps you must perform; refer to the Cisco CallManager documentation or online help for additional information.

Step 1 Start Cisco CallManager Administration. Step 2 Add a station to Cisco CallManager by selecting Device > Add a New Device.

The Add a New Device page displays.

Step 3 Choose Phone from the Device Type drop-down list box, and click Next.

The Add a New Phone page displays.

Step 4 Choose the Cisco 7936 phone type and click Next.

The Phone Configuration page displays.

Step 5 Enter the required fields.

Chapter 2 Installing the Cisco IP Conference Station 7936

Step 6 Install the IP Conference Station by following the instructions in the “Installing

the Cisco IP Conference Station 7936” section on page 2-6.

Step 7 Configure the IP settings by following the instructions in the “Configuring IP

Settings” section on page 3-9.

Step 8 Configure the TFTP server by following the instructions in the “Configuring

Alternate TFTP Options” section on page 3-13.

Installing the Cisco IP Conference Station 7936

Before installing an IP Conference Station, be sure to verify that your network meets the necessary requirements in the “Network Requirements” section on

page 2-7 and that Cisco CallManager is properly configured.

Most importantly, review the safety precautions in the “Safety Notices” section

on page 2-8 and the Regulatory Compliance and Safety Information for the

Cisco IP Conference Station 7936.

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Before You Begin

Before you begin the installation of the IP Conference Station, review the following sections:

• “Package Contents” section on page 2-7

• “Network Requirements” section on page 2-7

• “Cisco CallManager Configuration” section on page 2-8

• “Safety Notices” section on page 2-8

Package Contents

Review the following list to be sure that you have received all of the necessary items to install the IP Conference Station.

• One Cisco IP Conference Station 7936 unit

• One 6-foot CAT 5 Cable

• One 25-foot CAT 5 Cable

Installing the Cisco IP Conference Station 7936

• One Power Interface Module (PIM)

• One Power Supply Unit (a country-specific power cord must be ordered

separately)

• Optional External Microphone Kit (with two external microphones), ordered

separately

• One Documentation Roadmap

• One Cisco IP Conference Station 7936 Phone Guide

• One Regulatory Compliance and Safety Information Guide

Network Requirements

For the IP Conference Station to successfully operate as an IP conference station endpoint in your network, your network must meet the following requirements:

• Working VoIP (VoIP) Network

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–

VoIP configured on your Cisco routers and gateways

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–

Cisco CallManager installed in your network and configured for call processing

• IP network that supports DHCP or manual configuration of IP address,

gateway, and subnet mask

• TFTP Server

Cisco CallManager Configuration

The IP Conference Station requires Cisco CallManager to handle call processing.

Note Refer to the Cisco CallManager documentation or online help to ensure that the

Cisco CallManager is properly set up to manage the IP Conference Station and to properly route and process calls.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco CallManager before connecting your IP Conference Station to the network. See the “Using Auto-Registration” section on page 2-4 for details.

Chapter 2 Installing the Cisco IP Conference Station 7936

Safety Notices

Note Refer to Regulatory Compliance and Safety Information for the

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These are the safety considerations for using the IP Conference Station. Read these notices before you install or use the IP Conference Station.

Cisco IP Conference Station 7936 for international agency compliance, safety, and statutory information for the Cisco IP Conference Station 7936.

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Statement 1071—Warning Definition

Installing the Cisco IP Conference Station 7936

Warning

Waarschuwing

Varoitus

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

BELANGRIJKE VEILIGHEIDSINSTRUCTIES

BEWAAR DEZE INSTRUCTIES

TÄRKEITÄ TURVALLISUUSOHJEITA

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SÄILYTÄ NÄMÄ OHJEET

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Attention

Warnung

Avvertenza

IMPORTANTES INFORMATIONS DE SÉCURITÉ

CONSERVEZ CES INFORMATIONS

WICHTIGE SICHERHEITSHINWEISE

BEWAHREN SIE DIESE HINWEISE GUT AUF.

IMPORTANTI ISTRUZIONI SULLA SICUREZZA

2-10

CONSERVARE QUESTE ISTRUZIONI

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Installing the Cisco IP Conference Station 7936

Advarsel

Aviso

¡Advertencia!

VIKTIGE SIKKERHETSINSTRUKSJONER

TA VARE PÅ DISSE INSTRUKSJONENE

INSTRUÇÕES IMPORTANTES DE SEGURANÇA

GUARDE ESTAS INSTRUÇÕES

INSTRUCCIONES IMPORTANTES DE SEGURIDAD

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GUARDE ESTAS INSTRUCCIONES

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Varning!

VIKTIGA SÄKERHETSANVISNINGAR

SPARA DESSA ANVISNINGAR

2-12

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Installing the Cisco IP Conference Station 7936

Statement 1007—TN and IT Power Systems

Warning

Waarschuwing

Varoitus

Attention

Warnung

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This equipment has been designed for connection to TN and IT power systems.

Deze apparatuur is ontworpen voor verbindingen met TN en IT energiesystemen.

Tämä laitteisto on suunniteltu yhdistettäväksi TN- ja IT-sähkövoimajärjestelmiin.

Ce matériel a été conçu pour être connecté à des systèmes d'alimentation TN et IT.

Dieses Gerät ist so konstruiert, daß es an TN- und IT-Stromsysteme angeschlossen werden kann.

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Chapter 2 Installing the Cisco IP Conference Station 7936

Avvertenza

Advarsel

Aviso

¡Advertencia!

Varning!

Questa apparecchiatura è stata progettata per collegamenti a sistemi di alimentazione TN e IT.

Dette utstyret er utformet for å kunne kobles til TN- og IT-strømsystemer.

Este equipamento foi criado para ligações a sistemas de corrente TN e IT.

Este equipo se ha diseñado para ser conectado a sistemas de alimentación tipo TN o IT.

Denna utrustning har konstruerats för anslutning till elkraftssystem av TN- och IT-typ.

2-14

Warning

Read the installation instructions before you connect the system to its power source.

Warning

Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

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Installing the Cisco IP Conference Station 7936

Warning

Ultimate disposal of this product should be handled according to all national laws and regulations.

Do not work on the system or connect or disconnect cables during periods of lightning activity.

To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).

The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.

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Caution The Cisco IP Conference Station 7936 is inoperable during a power outage if it is

not supported by a UPS (uninterruptible power supply) when using a local power supply unit. This affects your ability to reach 911.

Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a

Cisco IP Phone might cause interference. For more information, refer to the manufacturer's documentation of the interfering device.

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Using External Devices with Your Cisco IP Phone

The following information applies when you use external devices with the Cisco IP Phone:

• Depending on the quality of these devices and their proximity to other

devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:

–

Move the external device away from the source of the RF or AF signals.

–

Route the external device cables away from the source of the RF or AF signals.

–

Use screened cables for the external device, or use cables with a better screen and connector.

–

Shorten the length of the external device cable.

–

Apply ferrites or other such devices on the cables for the external device.

• Cisco cannot guarantee the performance of the system because Cisco has no

control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors.

Chapter 2 Installing the Cisco IP Conference Station 7936

Caution In European Union countries, use only external speakers, microphones, and

headsets that are fully compliant with the EMC Directive [89/336/EC].

Installing and Connecting to the Network

You must connect the IP Conference Station to the network and to a power source before using it.

Refer to Figure 2-1 on page 2-17 and Figure 2-2 on page 2-18 when you are installing the IP Conference Station.

• Figure 2-1 shows the various components and power and cable connections

used on the Cisco IP Conference Station 7936.

• Figure 2-2 shows the optional, external microphones and their connection to

the external microphone jacks on the underside of the Cisco IP Conference Station 7936.

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Installing the Cisco IP Conference Station 7936

Figure 2-1 Cisco IP Conference Station 7936—Components and Connections

Foot

pad

99373

1 Power outlet in the wall 6 RJ-45 port on the bottom of the

IP Conference Station

2 Power supply 7 Free end of the 25-foot CAT 5 cable 3 Power supply power cord 8 LAN connection on PIM 4 PIM 9 25-foot CAT 5 cable connection on PIM 5 LAN connection 10 DC adapter port on PIM for power supply unit

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Note Daisy-chaining Cisco IP Conference Stations to other Cisco IP Phones is not a

supported configuration and will not work.

Figure 2-2 External Microphone Connections on the

Cisco IP Conference Station 7936

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105036

1 Connect one end of the external microphone cable to the jack on the

underside of the external microphone.

2 Connect the other end of the external microphone cable to the external

microphone jack on the underside of the IP Conference Station 7936.

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Follow these steps to install an IP Conference Station:

Step 1 Place the IP Conference Station on a flat surface, for example, a conference room

table or desktop.

Step 2 Connect one end of the 6-foot CAT 5 cable to your data network port and connect

the other end to the network (LAN) port on the PIM.

Step 3 Connect the free end of the 25-foot CAT 5 cable to the RJ-45 port on the bottom

of the IP Conference Station. (The cable is pre-plugged into the PIM.)

Step 4 Connect the power supply unit to the AC adapter port on the PIM, and plug the

other end into a standard electrical power outlet in the wall.

Step 5 If you are using the External Microphone Kit, connect each of the microphone

extensions to the microphone jacks installed on the underside of the Cisco IP Conference Station 7936. See Figure 2-2 on page 2-18 for an illustration of this connection.

Note If you do not correctly connect the cables, PIM, and the power supply, the

IP Conference Station will not work.

Installing the Cisco IP Conference Station 7936

Use of non-Cisco certified components may not work and may void the IP Conference Station product warranty.

Verifying the Startup Process

After the IP Conference Station has been connected to power for at least 15 seconds, it begins its startup process by cycling through the following steps.

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Installing the Cisco IP Conference Station 7936

Sequence Step LCD Screen Message Display

Startup—The startup process occurs about 15 seconds after you power up the device.

Configuring IP Address—These messages appear when the protocol is configuring the IP address.

Trivial File Transfer Protocol (TFTP) configuration—This message appears when connectivity is established with the TFTP server.

Cisco CallManager configuration—This message appears when connectivity is established with the Cisco CallManager.

Cisco CallManager registration—This message appears while the device is registering with the Cisco CallManager.

Initialization complete Press the Phone Key to get a dial tone

Configuring IP... Press Menu to Reconfigure Station IP: IP address Contacting: TFTP Server

Opening: Cisco CallManager IP address

Registering...

2-20

Note The startup process may take several minutes, and some of these messages may

not appear due to the access speed of your network.

After the IP Conference Station has successfully registered with the Cisco CallManager, the following information appears in the LCD screen display:

• Date and Time

• IP Address

• Local number

• The message “Press the Phone Key to get a dial tone”

• Corp Dir and Ph Book softkeys

If the IP Conference Station successfully passes through these steps, it has started properly.

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Configuring Startup Network Settings

If you are not using DHCP in your network, you must manually configure the following network settings on the IP Conference Station after installing the station on the network:

• IP address

• IP subnet mask

• Default gateway IP address

• TFTP server IP address

Collect the necessary information and follow the procedures described in

Chapter 3, “Configuring the Cisco IP Conference Station 7936”.

Guidelines for Best Performance

Follow these guidelines to ensure optimum performance with the IP Conference Station 7936 and the external microphones.

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Note See the “Conference Room Setup Examples” section on page 2-22 for an

illustration of proper equipment placement for different conference room configurations.

• Use the IP Conference Station in closed offices and conference rooms up to

20 feet by 20 feet (without external microphones) and 20 feet by 30 feet (with external microphones).

• Place the IP Conference Station 7936 base on a flat surface and make sure

that it is clear from any reflective surfaces.

• Maintain a minimum distance of four feet between each external microphone

and the IP Conference Station 7936 base and other objects.

• Make sure that all microphones are acoustically unobstructed.

• Position the external microphones toward the areas that need to be covered,

and so that the main pickup direction is pointed away from the IP Conference Station 7936.

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• Seat all conference participants the same distance from the

IP Conference Station 7936.

• Speak at normal conversation levels and direct your voice toward the

IP Conference Station 7936.

• Do not move or handle the IP Conference Station 7936 base or the external

microphones while on a call, and do not shuffle papers near the equipment.

• Minimize background noise from air conditioning units, fans, or other

equipment in the office or conference room.

Conference Room Setup Examples

See Figure 2-3 on page 2-23 for examples of proper placement of the IP Conference Station 7936 base and external microphones in different conference room configurations.

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Figure 2-3 Cisco IP Conference Station Base and External Microphone

Placement

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Using the Cisco IP Conference Station 7936

The Cisco IP Conference Station 7936 features two outboard microphone jacks to enable the use of optional, external microphones. Along with its enhanced speaker design, the IP Conference Station is ideal for use in larger-sized conference rooms to facilitate conference calling. (You can order the IP Conference Station without external microphones for use in smaller offices and conference rooms.)

The IP Conference Station 7936 supports a maximum of two calls on a single line. The phone’s control panel includes 25 keys; an LCD provides for information display.

When you press the Phone key on the IP Conference Station 7936, the phone goes off-hook and a dial tone is heard. The dial sequence begins, and three LEDs are turned on (green) to indicate an active state. If a call is received while you are on an active call, a call waiting tone is played.

A backlight illuminates the LCD screen on the IP Conference Station 7936. This backlight is turned on whenever a key is pressed. The backlight is turned off when the IP Conference Station 7936 is not used or when a call exceeds one minute. If a second call is received when a call is in progress and the backlight is turned off, the light will be turned back on.

The IP Conference Station 7936 includes three context-sensitive keys, a menu access and exit key, and scroll and select keys. The following functions are accessible via these keys:

• Call interface

• Configuration interface

• Additional call functions (functions that are not accessible through the

softkeys)

• Phone Book access (a local phone book is available to store up to 20 numbers)

IP Conference Station 7936 Features and Functions

See Figure 2-4 on page 2-25 for an explanation of the features and functions of the Cisco IP Conference Station 7936

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Figure 2-4 Cisco IP Conference Station 7936—Features and Functions

Using the Cisco IP Conference Station 7936

2 3

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Using the Cisco IP Conference Station 7936

1 LEDs Provide call status indicators.

Call State Off—All LEDs off. Powering On—Red LEDs on. Ready—All LEDs off. Dial Tone On—Green LEDs on. Dialing—Green LEDs blinking. Connected—Green LEDs on. Mute—Red LEDs blinking. Hold—Red LEDs on. Incoming Call—Green LEDs blink with ring. Ringing/Connecting—Green LEDs blinking.

2 LCD screen Provides a status indicator that reads “Press the Phone Key to get a

dial tone” when the IP Conference Station is online and fully operational. In the main display, the LCD screen shows the date and time, IP address, and local phone number assigned to the IP Conference Station. Also displays the IP Conference Station system status, including configuration and all administrative settings. The LCD screen is backlit.

3 Scroll buttons Allow you to scroll through the menus or through an open list in the

LCD screen.

4 Select button Selects a menu option or list item that is highlighted.

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5 Softkeys Answer—Picks up the current call.

CFwdAll—Redirects all of your incoming calls to another number.

Confrn—Adds a party to a conference call. Corp Dir—Lets you search a corporate directory for a number to

call. EndCall— Ends a call and returns to the resting display or to the

active call list. GrpPickUp—Lets you pick up a call within your group or another

group.

Hold—Puts the active call on hold. PickUp—Lets you pick up a call within your group. Ph Book—Opens the Phone Book. NewCall—Lets you dial a new number. Redial—Redials the last number that you called. Resume—Returns to the selected held call. Transfer—Transfers the current call.

6 Volume buttons Increase or decrease the volume of the call, speaker, ringer, or dial

tone, depending on which sound is currently active.

7 Mute button Turns call muting on or off.

8 Dialing pad Allows you to dial phone numbers, add or edit Phone Book entries,

and enter other input depending on the menu selected.

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Using the Cisco IP Conference Station 7936

9 Redial button Automatically redials the last dialed number.

10 Phone button Allows you to get a dial tone, answer an incoming call, and hang up

a call.

11 Exit button Returns to the main LCD screen display from a menu, a list, or the

Phone Book.

Exit

12 Menu button Opens the main menu on the IP Conference Station. The main menu

includes the following selections:

Call Functions—Opens the call function options, including Meet Me, Park, Pick-up, Group Pick-up, and Transfer.

Phone Book—Opens the Phone Book.

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Settings—Opens the Settings options, including Contrast, Back Light, Language, Ringer, Time Format, and Date Format.

Admin Setup—Opens Admin Setup.

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Using the Cisco IP Conference Station 7936

Using the Keyboard Commands

The following keyboard commands are available for use on the Cisco IP Conference Station 7936.

Keyboard Command Accessible State Feature Description

**# In menu screens. Use this command to access the Administrator

menus.

**#** In resting mode and two

levels of menu screens. For example, you could use

this keyboard command from the Main menu (first level) or from the Admin Setup menu (second level).

**1 In resting mode. This command restores the default

**5 In resting mode. This command displays a list of LCD tests. **6 In resting mode. This command displays the MAC address of the

**4 In resting mode. Use this command to enable a Telnet connection

**7 In resting mode. Use this command to invoke the digital signal

Use this command to restart the IP Conference Station.

configuration of the IP Conference Station. A confirmation screen is displayed before execution.

IP Conference Station.

to the phone. Telnet will be enabled until the phone is reset.

processor (DSP) state information display.

Note To see the DSP information, this must be

done prior to a call being made.

Once you are in a call, press the Select key to display; the DSP information will be displayed for the remainder of the call.

<Select, Select> During an active call. This command displays the active call statistics

and the codec that is in use.

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Using the Cisco IP Conference Station 7936

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CHAPTER

Configuring the Cisco IP Conference Station 7936

The Cisco IP Conference Station 7936 is a network device and includes configurable network settings. You must configure many of these settings before the IP Conference Station is accessible and usable for your users.

Refer to the following topics in this chapter for information about configuring your IP Conference Station 7936.

• Administrator Options, page 3-2

• Verifying System Settings, page 3-3

• Accessing Network Configuration Settings, page 3-7

• Verifying Firmware Version Information, page 3-15

• Resetting the IP Conference Station, page 3-16

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• Erasing the Local Configuration, page 3-16

• Upgrading the Application Load, page 3-20

• Changing the Ethernet Port Configuration, page 3-22

• Changing the Administrator Password, page 3-23

• Using the Diagnostics Menu, page 3-24

• Changing the Settings Menu, page 3-24

• Configuring a Corporate Directory, page 3-26

• Configuring a Local Directory, page 3-29

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Administrator Options

• Additional Features, page 3-31

• Cisco IP Conference Station 7936 Web Interface, page 3-33

Administrator Options

The following administrator options are available via the LCD menu. These configuration options are also available via the Cisco IP Conference Station 7936 web interface. See the “Cisco IP Conference Station 7936 Web Interface” section

on page 3-33 for additional information.

Note Administrator options are password-protected.

LCD Menu Item Description

Admin Setup—Access this menu as follows:

1. Press the Menu button.

2. Press the Up or Down scroll button to select

the Admin Setup menu.

3. Press the Select button.

The Admin Setup menu provides access to administrator menus. Administrator options are password-protected.

4. Enter the administrator password (the default

administrator password is **#).

Network Setup—Access the Network Setup menu parameters by following the procedure above and selecting Network Setup.

Tip Press the Menu button to return to the

Admin Setup menu options, if desired.

Diagnostics—Access the Diagnostics menu by following the procedure above and selecting Diagnostics.

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The Network Setup menu allows you to configure certain network parameters, such as DHCP, domain names, static IP addressing and more.

See the “Accessing Network Configuration

Settings” section on page 3-7 for additional

information. The Diagnostics menu allows you to test

connectivity and to check network statistics.

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LCD Menu Item Description

Ethernet Port Configuration—Access the Ethernet Port Configuration menu by following the procedure above and selecting Ethernet Port Config.

Restore Defaults—Access the Restore Defaults menu by following the procedure above and selecting Restore Defaults. Alternatively, you can restore the default configuration by pressing **1 from the phone’s resting display menu.

Change Passcode—Access the Change Passcode menu by following the procedure above and selecting Change Passcode.

HTTP Port Change—Access the HTTP Port Change menu by following the procedure above and selecting HTTP Port Change.

The Ethernet Port Configuration menu allows you to change the configuration of the Ethernet port.

See the “Changing the Ethernet Port

Configuration” section on page 3-22 for

additional information. The Restore Defaults menu allows you to restore

the configuration of the IP Conference Station to the original factory settings.

See the “Default Settings” section on page 3-17 for additional information.

The Change Passcode menu allows you to change the administrator password used on the phone.

See the “Changing the Administrator Password”

section on page 3-23 for additional information.

The HTTP Port Change menu allows you to change the HTTP port. The default HTTP port is

80.

Verifying System Settings

System Info—Access the System Information menu by following the procedure above and selecting System Information.

Verifying System Settings

The IP Conference Station contains detailed information about its current system settings. This information is useful when troubleshooting or when making changes to any system settings.

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See the “Configuring the HTTP Port” section on

page 3-14 for additional information.

The System Information menu allows you to view configuration information. See the “Ve ri f yi ng

System Settings” section on page 3-3 for

additional information.

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Verifying System Settings

Timesaver You can also use the Cisco IP Conference Station 7936 web interface to view

system settings. See the “Cisco IP Conference Station 7936 Web Interface”

section on page 3-33.

Follow these steps to verify system settings:

Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select the Admin Setup menu. Step 3 Press the Select button. Step 4 Enter the administrator password. (The default administrator password is **#.) Step 5 Press the Enter softkey. Step 6 Press the Up or Down scroll button to select System Info and then press the Select

button.

Step 7 Press the Up or Down scroll button to scroll through the system information

described in the following table.

System Setting Description Usage Notes

Language Displays the language selection for

English is the default language.

the IP Conference Station.

Local number This is the local phone number or

extension that is assigned to the

Conference calls are initiated using this number.

IP Conference Station.

DHCP Indicates whether Dynamic Host

Configuration Protocol (DHCP) is enabled or disabled.

MAC Address Indicates the unique Media Access

Control (MAC) address of the IP Conference Station.

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DHCP is enabled by default; it can be disabled through the Admin Setup > Network Setup configuration menus.

This address is the hardware address associated with the phone. It cannot be configured.

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System Setting Description Usage Notes

IP Address This is the IP address assigned to

the IP Conference Station.

IP Mask Indicates the subnet mask used by

the IP Conference Station.

Router 1 Identifies the default gateway used

by the IP Conference Station.

Host Name Identifies the unique host name

assigned to the IP Conference Station.

Domain Identifies the domain in which the

IP Conference Station resides.

DNS Address Identifies the Domain Name

System (DNS) server address for the IP Conference Station.

Op VLAN ID Indicates the Virtual Local Area

Network (VLAN) in which the IP Conference Station is a member.

Adm VLAN ID Indicates the administrative VLAN

in which the IP Conference Station is a member.

The IP address identifies the IP Conference Station on the network. This address is set automatically if DHCP is enabled.

This IP address is set automatically if DHCP is enabled.

This address is assigned through Cisco CallManager.

This domain name may be assigned through the DHCP server.

This IP address may be assigned through the DHCP server.

The VLAN ID is assigned to the IP Conference Station via Cisco Discovery Protocol (CDP).

The administrative VLAN ID is assigned to the IP Conference Station by the system administrator. See the

“Configuring VLAN Options” section on page 3-13.

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Note This setting is ignored, if the

VLAN ID is assigned via CDP.

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Verifying System Settings

System Setting Description Usage Notes

CallManag er 1 (CM1) Address, CallManag er 2 (CM2) Address, CallManag er 3 (CM3) Address

Identifies the Cisco CallManager systems that are available for processing calls from this IP Conference Station.

One of the Cisco CallManager addresses will be displayed on the screen as active (A) and the other will be displayed as standby (S).

Main TFTP, Secondary TFTP, Tertiary TFTP

Indicates the Trivial File Transfer Protocol (TFTP) Server IP addresses used by the IP Conference Station to obtain configuration files and the conference station’s firmware.

Alt TFTP Addr Indicates an Alternate TFTP

Server address used by the IP Conference Station to obtain configuration files and firmware.

Alt TFTP Indicates whether or not an

Alternate TFTP Server is enabled (yes/no).

Boot Load ID Indicates the current load ID of the

phone’s firmware.

App Load ID Indicates the current load ID of the

phone’s software.

HW (hardware) Revision

SW (software) Ve rs io n

Indicates the hardware revision level.

Indicates the firmware version loaded on the IP Conference Station.

Dial Tone Indicates the dial tone setting on

the IP Conference Station.

These IP addresses are set automatically by Cisco CallManager.

The IP addresses are set automatically if DHCP is enabled.

Note Secondary and tertiary TFTP

servers are supported if they are configured using DHCP option 150.

This IP address must be manually set.

Note Secondary and tertiary TFTP

servers are supported if they are configured using DHCP option 150.

This configuration must be manually set.

This is set automatically by the IP Conference Station.

This number is set automatically by the IP Conference Station.

The default is Tone 1.

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Accessing Network Configuration Settings

System Setting Description Usage Notes

Ringer Indicates the ringer sound setting

on the IP Conference Station.

Time Indicates the time setting on the

IP Conference Station.

Date Indicates the date setting on the

IP Conference Station.

Codec Indicates the compression setting

on the IP Conference Station.

Net Config Indicates the Ethernet port

configuration on the IP Conference Station.

Net Speed Indicates the Ethernet port speed

configuration on the IP Conference Station.

HTTP Port Indicates the HTTP port through

which users access the web interface.

There are five ringer sounds. You can also shut off the ringer sound, in which case Ring Off would display on the LCD screen. The default ringer is Pro Ring.

There are two time format settings—12 hour and 24 hour.

There are two date format settings—MM/DD/YY and DD/MM/YY.

This is set automatically by the IP Conference Station.

This setting may be configured for full- or half-duplex (FDX or HDX).

This configuration may be set to 10 Mbps, 100 Mbps, or Auto. The default is set to Auto.

The default HTTP port is 80. This port number may be set to any number. If you change the default value, users will have to append the port number as a suffix to the IP address of the IP Conference Station when they access the web interface.

Accessing Network Configuration Settings

You must log in through the Admin Setup menu in order to access the IP Conference Station network settings.

Follow these steps to access the network settings:

Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select the Admin Setup menu. Step 3 Press the Select button.

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Accessing Network Configuration Settings

Step 4 Enter the administrator password. (The default administrator password is **#.) Step 5 Press the Enter softkey. Step 6 Press the Up or Down scroll button to select Network Setup, and then press the

Select button.

You can now access and change certain network parameters, including DHCP, static IP addressing, IP mask, DNS, Administrative VLAN, and Alternate TFTP.

Timesaver You can also use the Cisco IP Conference Station 7936 web interface to change

network options. See the “Cisco IP Conference Station 7936 Web Interface”

section on page 3-33.

Changing DHCP Settings

DHCP automatically assigns IP addresses to devices when you connect them to the network. Follow the appropriate procedures in this section to enable or disable DHCP.

Chapter 3 Configuring the Cisco IP Conference Station 7936

Enabling DHCP

Step 1 From the Network Setup menu, press the Up or Down scroll button to select

Step 2 Press the Enable softkey to enable DHCP. Step 3 Press the Save softkey.

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DHCP is enabled by default. Follow these steps to reset DHCP if it becomes disabled:

DHCP. If DHCP is disabled, the option displays as:

DHCP Disabled

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A warning message, such as the following, should be displayed:

Warning: You have requested a change that requires validation of these fields. Please verify.

Step 4 Press the Confirm softkey to confirm your change. Step 5 Press the Exit button to return to the resting display menu.

Disabling DHCP

If you are not using DHCP in your network, you can disable DHCP. Disabling DHCP will enable configuration of a static IP address and Router IP

address. Follow these steps to disable DHCP before you manually assign an IP address to

an IP Conference Station:

Step 1 From the Network Setup menu, press the Up or Down scroll button to select

DHCP.

Accessing Network Configuration Settings

If DHCP is enabled, the option displays as:

DHCP Enabled

Step 2 Press the Disable softkey to disable DHCP. Step 3 Press the Save softkey. Step 4 Press the Ye s softkey to save your changes, or press No to cancel. Step 5 Press the Exit button to return to the resting display menu.

Configuring IP Settings

Use these guidelines, along with the information in the following sections, to manually configure the IP settings on your IP Conference Station.

• You can use 0.0.0.0 for the subnet mask only if the default gateway is also

0.0.0.0.

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Accessing Network Configuration Settings

• Ensure the TFTP server has an IP address.

• Ensure the default gateway IP address is on the same subnet as the host IP

address.

Assigning a Static IP Address

Note You can only manually assign an IP address if DHCP is disabled.

The IP address is the unique logical address identifying each host computer, or node, on a TCP/IP network. An IP address is a 32-bit number expressed as four decimal numbers from 0 to 255 separated by periods.

Each IP address has two parts:

• Network ID—identifies all hosts that are on the same physical network.

• Host ID—identifies a specific host on a network.

Follow these steps to manually configure an IP address:

Chapter 3 Configuring the Cisco IP Conference Station 7936

Step 1 Press the Up or Down scroll button to select IP address.

The current IP address is displayed.

Step 2 Use the < softkey to delete the current IP address. Step 3 Use the dialing pad to enter a new IP address.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Step 4 Press the Save softkey to save your changes. Step 5 Press the Confirm softkey to confirm your change.

Assigning a Subnet Mask

Note You can only manually assign a subnet mask if DHCP is disabled.

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The subnet mask is used to partition the IP address into a network and a host identifier. The subnet mask is used to mask a portion of the IP address so that TCP/IP can distinguish the network ID from the host ID.

Follow these steps to manually configure a subnet mask:

Step 1 Press the Up or Down scroll button to select IP Mask.

The current IP Mask is displayed.

Step 2 Use the < softkey to delete the current subnet mask. Step 3 Use the dialing pad to enter a new subnet mask.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Step 4 Press the Save softkey to save your changes. Step 5 Press the Confirm softkey to confirm your change.

Assigning a Default Gateway

Accessing Network Configuration Settings

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Note You can only manually assign a default gateway if DHCP is disabled.

When you manually assign an IP address to an IP Conference Station, you can assign the default gateway to be used.

Follow these steps to manually configure a default gateway:

Step 1 Press the Up or Down scroll button to select Router 1.

The current router IP address is displayed.

Step 2 Use the < softkey to delete the current IP address. Step 3 Use the dialing pad to enter a new IP address.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Step 4 Press the Save softkey to save your changes. Step 5 Press the Confirm softkey to confirm your change.

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Accessing Network Configuration Settings

Assigning a Domain Name

The domain name is the name of the Domain Name System (DNS) domain in which the IP Conference Station is located.

DNS is used on the Internet for translating names of network nodes into addresses. For detailed information about DNS, refer to Understanding the Domain Name

System.

Follow these steps to manually configure a domain name:

Step 1 Press the Up or Down scroll button to select Domain.

The current domain is displayed.

Step 2 Use the dialing pad to enter a new domain name.

To enter letters, use the numbers associated with a particular letter. For example, the 2 key has the letters ABC. For a lower case “a,” press 2 twice.

Press the 2 key repeatedly to scroll through the available letters and numbers. Pause after the selected letter appears on the display.

Press the < softkey to correct any mistakes. Press the .sp-_ softkey to use a period (.), space, dash (-), or underscore (_) character.

Chapter 3 Configuring the Cisco IP Conference Station 7936

Step 3 Press the Save softkey to save your changes.

Assigning DNS Servers

DNS allows users to specify remote computers by host names, which are character strings with a mnemonic value, rather than by IP addresses, which are strings of numbers.

The IP Conference Station uses DNS servers to resolve the host name of TFTP servers, Cisco CallManager systems, and web server host names when the system is configured to use names rather than IP addresses.

Follow these steps to manually configure a DNS server:

Step 1 Press the Up or Down scroll button to select DNS. Step 2 Use the dialing pad to enter a new DNS server address.

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Use the . softkey to enter periods (.). Use the < softkey to correct any mistakes.

Step 3 Press the Save softkey to save your changes.

Configuring VLAN Options

You can change the administrative VLAN used by the IP Conference Station. However, if you have an auxiliary VLAN assigned on the Cisco Catalyst switch, that setting overrides any changes made on the IP Conference Station.

Follow these steps to manually configure the administrative VLAN ID on the IP Conference Station:

Step 1 Press the Up or Down scroll button to select Adm VLAN. Step 2 Press the < softkey to erase the current VLAN ID. Step 3 Use the dialing pad to enter a new VLAN ID (0 - 4095). Step 4 Press the Save softkey to save your changes.

Accessing Network Configuration Settings

Configuring Alternate TFTP Options

If DHCP is enabled in your network, the IP address of the TFTP Server that is to be used by the IP Conference Station is automatically assigned. This setting cannot be changed; however, you can override the TFTP Server setting by manually configuring an alternate TFTP Server that is to be used by the IP Conference Station to obtain configuration files and firmware.

If DHCP is disabled in your network, you must manually configure an alternate TFTP server to be used by the IP Conference Station.

To configure an alternate TFTP Server, see the “Using an Alternate TFTP Server”

section on page 3-14.

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Accessing Network Configuration Settings

Using an Alternate TFTP Server

If you want to override the TFTP Server setting that the IP Conference Station received through DHCP, you must manually enable an alternate TFTP Server. (Use this option if you want to point your IP Conference Station to a specific TFTP Server.)

Note Secondary and tertiary TFTP servers are supported if they are configured using

DHCP option 150.

Follow these steps to enable an alternate TFTP Server:

Step 1 Press the Up or Down scroll button to select Alt TFTP.

If the IP Conference Station is not using an alternate TFTP Server, the option displays as:

Alt TFTP NO.

Step 2 Press the Ye s softkey.

Chapter 3 Configuring the Cisco IP Conference Station 7936

The Alternate TFTP option reads

Step 3 Press the Save softkey to save your change. Step 4 Press the Down scroll button to select Alt TFTP Addr.

Use the dialing pad to enter a new Alternate TFTP Server address. Use the . softkey to enter periods (.), and the < softkey to correct any mistakes.

Step 5 Press the Save softkey to save your changes.

Configuring the HTTP Port

For increased security, you might want to change the HTTP Port number. Follow these steps to set the HTTP Port:

Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select the Admin Setup menu.

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Step 3 Press the Select button. Step 4 Enter the administrator password. (The default administrator password is **#.) Step 5 Press the Enter softkey. Step 6 Press the Up or Down scroll button to select HTTP Port Change, and then press

the Select button.

Step 7 In the HTTP Port field, enter a new HTTP port number.

Note The default value is 80. You can enter any number. Users will have to use

this number suffixed to the IP address of the IP Conference Station when they access the web interface.

Step 8 Press the Save softkey to save your changes. Step 9 Restart the IP Conference Station.

Verifying Firmware Version Information

You can obtain information about the firmware version installed on the IP Conference Station.

Follow these steps to verify the firmware version on an IP Conference Station:

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Resetting the IP Conference Station

Step 8 Press the Up or Down scroll button to select SW Version.

The firmware version number is displayed.

Resetting the IP Conference Station

Follow this step to reset the IP Conference Station.

• Press * * # * * on the dialing pad while the phone is in resting mode.

The message

The IP Conference Station re-starts and goes through the startup process.

Caution If you reset the IP Conference Station, any changes made that have not been saved

are lost and set back to the previous settings.

Restarting appears in the LCD screen.

Erasing the Local Configuration

If you want to erase all locally-stored configuration options, you can do so by restoring all settings to their factory default values, including enabling DHCP.

Caution Erasing the local configuration removes all user-defined changes made locally on

the IP Conference Station, including the Phone Book. If you choose this option, these settings are set back to their original, default values.

Follow these steps to restore the default settings:

Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select the Admin Setup menu.

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Step 3 Press the Select button. Step 4 Enter the administrator password (the default administrator password is **#), and

press the Enter softkey.

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Step 5 Press the Down scroll button to select Restore Defaults. Step 6 Press the Select button.

The following message appears:

All settings and data will be lost, including the Phone Book entries. Press Yes to confirm or No to exit.

Step 7 Press the Ye s softkey to confirm the restore, or press the No softkey to exit.

A message appears confirming that the settings have been restored to the defaults and the IP Conference Station will restart.

Note You must hang up all calls before you can restart the

IP Conference Station.

Default Settings

Erasing the Local Configuration

The IP Conference Station default settings are detailed in the following table.

Setting (Default Value) Valid Options

Administrator password

-YN

(**#) End-user password

-YN

(7936) CM1 address

-NNSet by

(no default)

CM2 address

-NNSet by

(no default)

CM3 address

-NNSet by

(no default)

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Administratorcontrolled

Usercontrolled Notes

Cisco CallManager (via the .cnf.xml file)

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Setting (Default Value) Valid Options

Main TFTP Server address

- N N Set by DHCP server

(no default) Secondary TFTP Server

- N N Set by DHCP server address (no default)

Tertiary TFTP Server

- N N Set by DHCP server address (no default)

Alternate TFTP Server

- Y N Selectable address (no default)

Alternate TFTP Server

Yes/No Y N Selectable

(No) DHCP

Enable/Disable Y N

(Enable) Ethernet port

configuration (Auto)

Autosensing 100-Mbps FDX 100-Mbps HDX 10-Mbps FDX

Administratorcontrolled

Usercontrolled Notes

Y N Selectable

HTTP Port (port number 80)

IP Address (no default)

IP Subnet Mask (no default)

Router 1 (no default)

Domain name (no default)

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10-Mbps HDX 1 - 442 Y N Selectable

- Y N Can be statically

assigned or DHCP

-YN

- Y N This IP address is set

automatically if DHCP is enabled

- Y N Assigned by the

DHCP server

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Erasing the Local Configuration

Setting (Default Value) Valid Options

DNS address (no default)

Admin VLAN ID (blank)

Op VLAN ID

IP address of the DNS server

0 - 4095 Y N Configurable VLAN

- N N Assigned by CDP (no default)

Language

English Y Y In the current release,

(English)

Compression (no default)

LCD screen contrast

G.711 a-law/u-law; G.729a Levels 1 - 15 Y Y User selectable

(level 6) Backlight

On/Off Y Y User selectable

(on) Local number

-NNSet by (no default)

Phone Book (no default)

Ringer (Pro Ring)

Maximum of 20 entries

Pro, Biz, Euro, Chirp, Bell, Ringer Off

Dial tone

Tone 1 Y Y In the current release,

(Tone 1)

Vo l u m e

Levels 1- 29 Y Y User selectable

(level 21) Time of day

-NNSet by (no default)

Time of day format (12-hour)

12-hour 24-hour

Administratorcontrolled

Usercontrolled Notes

Y N Assigned by the

DHCP server

English is the only available option

NNSet by

Cisco CallManager

Y Y User selectable

Tone 1 is the only available option

Cisco CallManager

Y Y User selectable

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Upgrading the Application Load

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Setting (Default Value) Valid Options

Administratorcontrolled

Usercontrolled Notes

Date (no default) - N N Set by

Cisco CallManager

Date format (MM/DD/YY)

MM/DD/YY or DD/MM/YY

Y Y User selectable

Boot load ID - N N Embedded in the

Application load, and set by the IP Conference Station

Application load ID - Set by

Cisco CallManager

1. If the Administrative VLAN is not configured, this option is blank.

Upgrading the Application Load

You can upgrade the application load on the IP Conference Station only from Cisco CallManager.

Follow these steps to upgrade the application load:

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Step 1 Download the new application load from the Software Download Center at

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900se.

An example of the format used for the application load ID is:

cmterm_7936.3-3-2-0

Step 2 Copy the new load to the C:\Program Files\Cisco\TFTPPath directory. Step 3 Start Cisco CallManager Administration. Step 4 Choose System > Device Defaults. Step 5 In the Device Defaults Configuration window, scroll down to the Cisco 7936

Device Type.

Step 6 Change the Load Information to the new load that you downloaded.

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Upgrading the Application Load

Step 7 Click Update. Step 8 Reset all of the IP Conference Stations so that they receive the new load.

When the application load is being updated, messages similar to the following appear on the IP Conference Station LCD screen.

Message Text for Successful Upgrade Message Text for Unsuccessful Upgrade

Rebooting

(when reset through Cisco CallManager), or

Restarting (when reset by pressing **#**) Cisco Systems, Inc. Polycom Technology Copyright 2003 Configuring IP Press Menu to Reconfigure Station IP: (IP address) Contacting: (TFTP Server) Upgrading...(percentage) done DO NOT POWER OFF Upgrading 100% done Rebooting Cisco Systems, Inc. Polycom Technology Copyright 2003 Configuring IP Press Menu to Reconfigure Station IP: (IP address) Contacting: (TFTP Server) Opening: CM IP address; Registering

Rebooting

(when reset through Cisco CallManager), or

Restarting (when reset by pressing **#**) Cisco Systems, Inc. Polycom Technology Copyright 2003 Configuring IP Press Menu to Reconfigure Station IP: (IP address) Contacting: (TFTP Server) Upgrading...(percentage) done DO NOT POWER OFF Upgrading 0% done File not found in TFTP Server USING EXISTING VERSION or Error in upgrade file format USING EXISTING VERSION or Bad Checksum in upgrade file USING EXISTING VERSION

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Changing the Ethernet Port Configuration

Follow these steps to change the Ethernet port configuration options:

Timesaver You can also use the Cisco IP Conference Station 7936 web interface to change

options. See the “Cisco IP Conference Station 7936 Web Interface” section on

page 3-33.

the Select button.

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Step 7 To change the speed setting:

a. Select one of the following:

• AUTO

• 10 Mbps - Full Duplex

• 10 Mbps - Half Duplex

• 100 Mbps - Full Duplex

• 100 Mbps - Half Duplex

• Press the Change softkey to save your selection.

The following warning message appears on the LCD screen:

The change you have requested will cause the IP Conference Station to restart. Press the Confirm softkey or the Cancel softkey to exit the menu.

Step 8 Press the Confirm softkey to confirm the change.

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Changing the Administrator Password

Step 9 Press the Menu button to return to the Admin Setup menu options.

The IP Conference Station automatically restarts.

Changing the Administrator Password

Follow these steps to change the administrator password:

Timesaver You can also use the Cisco IP Conference Station 7936 web interface to change

options. See the “Cisco IP Conference Station 7936 Web Interface” section on

page 3-33.

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Step 5 Press the Enter softkey. Step 6 Press the Up or Down scroll button to select Change Passcode and then press the

Select button.

a. Use the dialing pad to enter the new password in the Passcode field.

Use the < softkey to correct any mistakes.

b. Re-enter the new password in the Confirm field.

Step 7 Press the Save softkey to save the new password, or press the Cancel softkey to

exit without saving.

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Using the Diagnostics Menu

You can use the Diagnostics menu to view network statistics on the IP Conference Station and to ping another device’s IP address.

For detailed information about viewing network statistics on the IP Conference Station, see the “Viewing Network Statistics” section on page 4-1.

For detailed information about using the Diagnostics menu to ping another device from the IP Conference Station, see the “Using Ping” section on page 4-2.

See Chapter 4, “Troubleshooting the Cisco IP Conference Station 7936” for additional troubleshooting information.

Changing the Settings Menu

Follow the steps in the sections below to change settings on the IP Conference Station, such as the contrast, backlight, ring type, time format, and date format.

Changing the Contrast Setting

Follow these steps to change the contrast setting on the IP Conference Station:

Step 1 Press the Menu button. Step 2 Select Settings and then press the Select button. Step 3 Press the Up or Down scroll button to select Contrast. Step 4 Press the “+” or the “-” softkey to lighten or darken the contrast on the LCD

screen.

Step 5 Press the Exit button to exit this menu.

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Changing the Backlight Setting

Follow these steps to change the backlight setting on the IP Conference Station:

Step 1 Press the Menu button. Step 2 Select Settings and then press the Select button. Step 3 Press the Up or Down scroll button to select Backlight. Step 4 Press the On or Off softkey to turn the backlight on or off on the LCD screen. Step 5 Press the Exit button to exit this menu.

Changing the Ring Type Setting

Follow these steps to change the ring type setting on the IP Conference Station:

Changing the Settings Menu

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Step 1 Press the Menu button. Step 2 Select Settings and then press the Select button. Step 3 Press the Up or Down scroll button to select Ringer. Step 4 Press the Change softkey. Step 5 Press the Up or Down scroll button to select a ring type entry, and then press the

Listen softkey to hear your selection. There are five ringer sounds. You can also shut off the ringer sound, in which case

Ring Off would display on the LCD screen. The default ringer is Pro Ring. If you want to select a different ringer type, repeat Step 5.

Step 6 Press the Save softkey to save the ringer type. Step 7 Press the Exit button to exit this menu.

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Configuring a Corporate Directory

Changing the Time Format Setting

Follow these steps to change the time format setting on the IP Conference Station:

Step 1 Press the Menu button. Step 2 Select Settings and then press the Select button. Step 3 Press the Up or Down scroll button to select Time Format. Step 4 Select the time format you want to use.

There are two time format settings—12 hour and 24 hour.

Step 5 Press the Exit button to exit this menu.

Changing the Date Format Setting

Follow these steps to change the date format setting on the IP Conference Station:

Chapter 3 Configuring the Cisco IP Conference Station 7936

Step 1 Press the Menu button. Step 2 Select Settings and then press the Select button. Step 3 Press the Up or Down scroll button to select Date Format. Step 4 Select the date format you want to use.

There are two date format settings—MM/DD/YY and DD/MM/YY.

Step 5 Press the Exit button to exit this menu.

Configuring a Corporate Directory

You can access a directory of employee names and phone numbers on the IP Conference Station. Before users can access the directory, you must configure the directory on Cisco CallManager.

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Configuring Cisco CallManager

To use the corporate directory, you must have users entered into a Lightweight Directory Access Protocol (LDAP) directory configured with Cisco CallManager.

Follow these steps to configure the directory:

Step 1 Open Cisco CallManager Step 2 Select User > Global Directory.

Search for users in the system.

Step 3 To add a new user, click Add a New User.

Add any desired users. Refer to the online help in the Cisco CallManager Administration application for

details, or refer to the Cisco CallManager Administration Guide and the Cisco CallManager System Guide.

Configuring a Corporate Directory

Using the Corporate Directory

After the corporate directory is configured in Cisco CallManager, you can use this feature on the IP Conference Station.

Searching for Corporate Users

You can search the corporate directory on the IP Conference Station by name and by phone number.

Search by Name

Follow these steps to search the corporate directory by name:

Step 1 Press the Corp Dir softkey.

The search screen displays. You can search by First Name or Last Name, or both.

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Configuring a Corporate Directory

Step 2 Using the keypad, enter the search criteria, namely First Name and Last Name.

Press the Up or Down scroll button to select a field. When searching by name, you can enter one or more characters to broaden or

narrow your search. When entering letters, select the appropriate number key for the letter you want,

and press that key the equivalent number of times for the correct letter. For example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key three times.

Use the < softkey to go backward while entering search data. To cancel a search, press the Cancel softkey.

Step 3 Press the Search softkey to start the search.

The message “Searching...” flashes on the LCD screen display.

Step 4 After the search results display, use the Up or Down scroll button to select an

entry. If the search results include more than 32 entries, you can press the more >>

softkey followed by the Next softkey to display the next group of entries.

Chapter 3 Configuring the Cisco IP Conference Station 7936

To go back to the previous group entries, press the more >> softkey followed by the Back softkey.

To return to the Search screen, press the more >> softkey followed by the NewSearch softkey.

Step 5 Press the Dial softkey to call the number. To edit the number before calling, press

the EditDial softkey.

Step 6 To exit the directory, press the Cancel softkey or the Exit button.

Search by Phone Number

Follow these steps to search the corporate directory by phone number:

Step 1 Press the Corp Dir softkey.

The search screen displays.

Step 2 Press the Up or Down scroll button to select the Number field.

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Using the keypad, enter the number. When searching by number, you can enter one or more digits to broaden or narrow your search.

Use the < softkey to go backward while entering search data. To cancel a search, press the Cancel softkey.

Step 3 Press the Search softkey to start the search.

The message “Searching...” flashes on the LCD screen display.

Step 4 After the search results display, use the Up or Down scroll button to select an

entry. If the search results include more than 32 entries, you can press the more >>

softkey followed by the Next softkey to display the next group of entries. To go back to the previous group entries, press the more >> softkey followed by

the Back softkey. To return to the Search screen, press the more >> softkey followed by the

NewSearch softkey.

Step 5 Press the Dial softkey to call the number. To edit the number before calling, press

the EditDial softkey.

Step 6 To exit the directory, press the Cancel softkey or the Exit button.

Configuring a Local Directory

The Phone Book is a convenient way to store frequently dialed conference call numbers.

Timesaver You can also use the Cisco IP Conference Station 7936 web interface to access

the Phone Book. See the “Cisco IP Conference Station 7936 Web Interface”

section on page 3-33.

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Configuring a Local Directory

Using the Phone Book

You can use the phone book as a directory for your frequently called conference numbers.

Opening the Phone Book

• Press the Ph Book softkey.

Adding an Entry

Follow these steps to add an entry in the phone book:

Step 1 To add an entry in the phone book, press the New Entry softkey. Step 2 Using the Dialing pad, enter the last name, first name, and phone number for the

new entry. Press the Up or Down scroll button to select the Last, First, or Number fields.

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When entering letters, select the appropriate number key for the letter you want, and press that key the equivalent number of times for the correct letter. For example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key three times.

Use the < softkey to go backward while entering data.

Step 3 Press the Save softkey to save the new entry, or press the Exit softkey to exit

without saving.

Note You can add a maximum of 20 entries to the phone book.

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Editing an Entry

Follow these steps to edit an entry in the phone book:

Step 1 To edit an entry in the phone book, press the Up or Down scroll button to select

an entry. Press the View/Edit softkey. You can change or clear the selected entry using the Change or Clr Entry

softkeys respectively. Press the < softkey to go backward when changing an entry.

Step 2 Press the Save softkey to save your changes, or press the Exit softkey to exit

without saving.

Step 3 Press the Menu button to return to the main menu, or press the Exit button to

return to the resting display.

Additional Features

Additional features supported on the IP Conference Station include Meet-me conference, Call Park, Call Transfer, Call Forwarding, and Call Pickup and Group Pickup.

Note Refer to the Cisco CallManager Administration documentation or online help in

the Cisco CallManager Administration application for information about configuring these additional features.

Refer to the Cisco IP Conference Station 7936 Phone Guide for detailed steps on how to use these features.

Meet-me Conference

The IP Conference Station supports Meet-me conferences. A Meet-me conference allows other callers to dial into the conference call. A Meet-me conference requires a special conference number.

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Additional Features

Call Park

The IP Conference Station allows you to store or “park” a call at a specified number and then use any other phone in the Cisco CallManager system (for example, a phone in someone else’s office or in a conference room) to retrieve the call. Call Park numbers need to be configured.

Call Transfer

The IP Conference Station supports the use of call transfer. This feature allows you to transfer the current call to another phone number.

Call Forwarding

The IP Conference Station supports call forwarding to redirect all of your incoming calls to another number. You can set up this feature on your IP Conference Station by using the CFwdAll softkey. Or, you can log in to the Cisco CallManager User Options web page to set up call forwarding when you are away from the IP Conference Station. Refer to the Cisco IP Conference

Station 7936 Phone Guide for additional information.

Chapter 3 Configuring the Cisco IP Conference Station 7936

Call Pickup and Group Pickup

The IP Conference Station allows you to answer a call that comes in on a telephone extension other than on your IP Conference Station. When you hear an incoming call ringing on another phone, you can redirect the call to your IP Conference Station by using the call pickup feature.

There are two types of call pickup available on the IP Conference Station.

• Call Pickup—pick up incoming calls within your own group. The appropriate

call pickup group number is dialed automatically when you choose this feature.

• Group Pickup—pick up incoming calls within your own group or in other

groups. You must dial the appropriate call pickup group number when using this feature.

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Cisco IP Conference Station 7936 Web Interface

Call Pickup and Group Pickup are optional features that you can configure; the IP Conference Station does not support these features by default.

Cisco IP Conference Station 7936 Web Interface

Some of the features and functions of the IP Conference Station can be configured through the Cisco IP Conference Station 7936 web interface.

Description of the Web Interface

The Cisco IP Conference Station 7936 web interface appears in your web browser as a tri-pane window. The browser menu and toolbar appear at the top of the window, the table of contents links appear in the left navigation pane, and the linked information and configuration fields appear in the right pane. A banner also appears in the top right corner of the right pane and remains persistent through all the pages in the web interface. The banner information includes: software version, protocol type, boot load ID, application load ID, IP address, MAC address, and local number.

Note The content of the web interface is different for administrators and end-users.

Both the administrator and end-user views require login passwords.

Using the Web Interface

Follow these steps to access the Cisco IP Conference Station 7936 web interface:

Step 1 Open your web browser. Step 2 In the address field enter:

http://IP address of the IP Conference Station:<HTTP port number> Configuration information applies to the specific IP Conference Station

associated with the IP address you enter.

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Cisco IP Conference Station 7936 Web Interface

Note If you changed the HTTP port number, you need to use that number as a

suffix to the IP address. If you did not change the HTTP port number, then you do not need to enter a suffix.

The web interface appears, and the initial login page is displayed.

Step 3 To log in as the administrator, enter the administrator password and click Login.

The default administrator password is **#.

Note When logged in to the IP Conference Station web pages, the web pages

will time out after approximately 20 minutes of inactivity. You will then have to log back in.

Step 4 To log off, click Administrator Logout.

Chapter 3 Configuring the Cisco IP Conference Station 7936

Information Available on All Web Pages

The top right portion of the Cisco IP Conference Station 7936 web interface includes a separate section that displays consistent information for all of the web pages.

This section contains the following information; example text appears next to each item in the list:

• Software Version: 3.3(2.00)

• Protocol Type: SCCP

• Boot Load ID: PC0503031418

• Application Load ID: CMTERM_7936.3-3-2-0

• IP Address: 10.1.1.11

• MAC Address: 00c742655892

• Local Number: 2022

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Administrator Settings

The Administrator Settings include the following web pages:

• System Information

• Network Setup

• Phone Book

• Sounds

• Time & Date

• Diagnostics

• Passwords/HTTP Port Change

• Restore Factory Defaults

Each page is described in the sections that follow.

System Information

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The System Information web page is the default page and provides the following read-only configuration information.

General settings, including:

• Language

• Local number

• DHCP

• IP Address

• IP Mask

• Router 1 Address

• Host Name

• Domain Name

• DNS Address

• Operational VLAN ID

• Admin VLAN ID

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Cisco IP Conference Station 7936 Web Interface

• CallManager 1 Address

• CallManager 2 Address

• CallManager 3 Address

• Main TFTP Address

• Secondary TFTP Address

• Tertiary TFTP Address

• Alternate TFTP Address

• Alternate TFTP

• HTTP Port

• Hardware Revision

• Software Version

Sound settings, including:

• Dial Tone

• Ringer

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Time/Date settings, including:

• Time

• Date

Compression information, including:

• Supported Codecs

• Current Call

• Dynamic Jitter Buffer

• Silence Suppression

Network Configuration settings, including

• Ethernet Port Configuration Mode

• Ethernet Port Configuration Speed

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Network Setup

The Network Setup web page lets you change the following settings.

• DHCP

• Domain Name and DNS Server IP address

• Admin VLAN ID

• Alternate TFTP Servers

• Ethernet Configuration

DHCP

You can enable or disable DHCP for the IP Conference Station. When DHCP is enabled, the network dynamically assigns the IP address to the IP Conference Station.

Note If you disable DHCP, you must manually set the IP address, IP mask, and Router

for each IP Conference Station.

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Domain Name and DNS Server IP Address

You can set the Domain Name and the DNS Server IP Address for the IP Conference Station.

Administrative VLAN ID

You can set the Administrative VLAN ID for the IP Conference Station. The VLAN ID should be a number between 0 and 4095.

TFTP Servers

You can set the alternate TFTP Server for the IP Conference Station.

Ethernet Configuration

You can set Ethernet port configuration and the Ethernet port speed for the IP Conference Station.

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Cisco IP Conference Station 7936 Web Interface

Phone Book

The Phone Book web page lets you quickly add, delete, and edit entries. You can also dial numbers from the Phone Book.

On the Phone Book web page, you can view entries by alphabetical sequence or by numbers only.

Opening the Phone Book

To open the Phone Book web page, do the following:

• Click Phone Book in the navigation pane.

• To view the entries by alphabetic sequence, click one of the letter

combinations, for example to view entries beginning with the letter “D”, click DEF.

• To view the entries by phone number, click Numbers Only.

Adding an Entry

Chapter 3 Configuring the Cisco IP Conference Station 7936

Step 1 Click the Add button. Step 2 Enter the phone number, last and first name, and company name.

Step 3 Click Add New Entry.

Deleting an Entry

Step 1 Select the entry you want to delete.

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Follow these steps to add an entry in the phone book:

Note The Phone number and last name are required entries.

Repeat these steps to add other entries to the phone book. You can add a maximum of 20 entries in the phone book.

Follow these steps to delete an entry in the phone book:

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Chapter 3 Configuring the Cisco IP Conference Station 7936

Step 2 Click the Delete button. Step 3 Confirm the deletion by clicking the Delete button again.

Editing an Entry

Follow these steps to edit an entry in the phone book:

Step 1 Select the entry you want to change. Step 2 Click the Edit button.

Make any changes to the entry.

Step 3 Click the Update button to save your changes.

Dialing a Number in the Phone Book

To dial a number in the phone book, do the following:

Cisco IP Conference Station 7936 Web Interface

• Select the entry you want and click Dial.

The following message appears on the web page:

Your call attempt from the web is successful!

Note You can only dial one call from the Phone Book web page at a time. Multiple calls

from the Phone Book web page are not supported.

Sounds

The Sounds web page lets you select the ringer sound and the dial tone.

Opening the Sounds Web Page

To open the Sounds web page, do the following:

• Click Sounds in the navigation pane.

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Cisco IP Conference Station 7936 Web Interface

Changing the Ringer Sound

Follow these steps to change the ringer sound:

Step 1 Select a ringer sound from the drop-down list.

There are five ringer sounds: Pro, Biz, Euro, Chirp, Bell, and also Ringer Off.

Note Selecting Ringer Off shuts off the ringer sound on the

IP Conference Station.

Step 2 Click Set Ringer. Step 3 Click Test Ring er to hear the Sound you selected.

Time & Date

Normally, the time and date is automatically set from the Cisco CallManager.

Chapter 3 Configuring the Cisco IP Conference Station 7936

The Time & Date web page lets you manually change the time and date formats that appear on the LCD screen on the IP Conference Station.

Opening the Time & Date Web page

To open the Time & Date web page:

• Click Time & Date in the navigation pane.

Changing the Time and Date Formats

Follow these steps to change the time format:

Step 1 Select the 12-hour clock option button for 12-hour time format, or select the

24-hour clock option button for 24-hour time format.

Step 2 Click Change to save your changes.

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Cisco 7936 Administration Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

Preface

About this Guide

Audience

Objectives

How to Use this Guide

Related Documentation

Document Conventions

Statement 1071—Warning Definition

Obtaining Documentation

Cisco.com

Documentation Feedback

Documentation CD-ROM

Ordering Documentation

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information

Networking Protocols

Supported Features

Available Connections

Understanding the Startup Process

Installation and Set-up Requirements for the Cisco IP Conference Station 7936

Preparing to Install

Setting the Default Device Load

Adding a New Device

Using Auto-Registration

Before You Begin

Statement 1071—Warning Definition

Statement 1007—TN and IT Power Systems

Installing and Connecting to the Network

Verifying the Startup Process

Configuring Startup Network Settings

Guidelines for Best Performance

Conference Room Setup Examples

IP Conference Station 7936 Features and Functions

Using the Keyboard Commands

Administrator Options

Verifying System Settings

Accessing Network Configuration Settings

Changing DHCP Settings

Configuring IP Settings

Configuring VLAN Options

Configuring Alternate TFTP Options

Configuring the HTTP Port

Verifying Firmware Version Information

Resetting the IP Conference Station

Erasing the Local Configuration

Default Settings

Upgrading the Application Load

Changing the Ethernet Port Configuration

Changing the Administrator Password

Using the Diagnostics Menu

Changing the Settings Menu

Changing the Contrast Setting

Changing the Backlight Setting

Changing the Ring Type Setting

Configuring a Corporate Directory

Changing the Time Format Setting

Changing the Date Format Setting

Using the Corporate Directory

Configuring a Local Directory

Using the Phone Book

Additional Features

Meet-me Conference

Call Park

Call Transfer

Call Forwarding

Call Pickup and Group Pickup

Description of the Web Interface

Using the Web Interface

Administrator Settings