Cisco 7936 IP Phone Quick Start Guide
Quick Start Guide - Cisco 7936
What Is In This Document?
This document contains basic user information for the Cisco 7936 IP phones. For
information on other types of IP phone handsets, please refer to the relevant document.
The document is not intended as an exhaustive technical guide, rather is user orientated
and covers common tasks and questions.
Cisco 7936 IP Phone
7936 IP Handset Guide Version 2.0 Page 1
Cisco 7936 IP Phone Quick Start Guide
Feature Function
Cisco IP phone
1
model type
LEDs Provide call status indicators:
2
LCD Screen Displays information such as line/call status, phone number, and soft
3
4
Scroll buttons
Select button
5
Show the Cisco IP Phone model number
• Call State Off: LEDs all off
• Dial Tone On: LEDs all green
• Dialling/Ringing/Connecting: LEDs all green and blinking
• Mute: LEDs all red and blinking
• Powering On/Hold: LEDs all red
key tabs
Allow you to scroll through the menus or through an open list in the
LCD screen
Selects the menu option or list item that is highlighted
Soft keys Engage the functions displayed on the corresponding LCD tabs
6
7
Volume buttons
Mute button
8
Keypad Functions like a traditional telephone keypad
9
Redial button
10
Phone button
11
Exit button
12
Menu button
13
Increase or decrease the volume of the call, speaker, ringer, or dial
tone, depending on which sound is currently active
Toggles muting on and off
Automatically redials the last number dialled
Allows you to get dial tone, answer an incoming call, and hang up a
call
Returns to the main LCD screen from a menu, a list, or the Phone
Book
Opens and closes the main menu on the Cisco IP Conference Station.
The main menu includes the following selections:
Call Functions: opens the call function options, including Pick-up,
Group Pick-up, and Transfer
Phone Book: opens the Phone Book
Settings: opens the Settings options, including Contrast and Ringer
Admin Setup: opens Admin setup (requires administrator password)
System Information: read-only display showing the system settings
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Cisco 7936 IP Phone Quick Start Guide
Basic Call Functions
Feature Function
Placing a Call
Answering a Call
Ending a Call
Redial a Number
Placing a Call on Hold
Mute a Call
Dial ‘0’ to get a line out
•
Press the Phone button
•
Dial the phone number (Dial ‘0’ to get a line out)
•
Press the Phone button or the Answer soft button
•
Press the Phone button or the End Call soft button
•
To redial the most recently dialled number, press the Redial
button
•
While on a call, press the Hold soft button. The held call
appears in the active call list in the LCD display
•
To return to the call, press the Resume soft button
•
If more than one call is on hold, press the Up and Down
scroll button to select a call in the active call list in the LCD
display and then press Resume soft button
NOTE: Because the Hold feature generates music or a
beeping tone, avoid putting a conference call on hold.
•
Press the Mute button
•
The LEDs blink red and a Mute icon appears on the LCD
display
•
To disengage mute, press the Mute button again
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Cisco 7936 IP Phone Quick Start Guide
Other Call Functions
Feature Function
Call Forward All Calls
Allows you to forward all
your calls to another
destination
To set Call Forwarding
To cancel Call
Forwarding
Transfer a Call
•
Press the CFwdALL soft button. You will hear a
confirmation beep.
•
Dial the number to which you want to forward all your calls
•
Dial the number exactly as you would if you were placing a
call to that number (Dial ‘0’ to get a line out)
•
Press the # button or End Call soft button
The phone display will be updated to show ‘Forwarded to
0xxxxxxxx’.
•
Press CFwdALL soft button
•
During a call, press the Transfer soft button
•
Dial the number to which you want to transfer the call to
NOTE:
1. As soon as you finish dialling the number, the call is
transferred and automatically disconnected from the
dialling Cisco 7936 IP Phone. This is a ‘blind’ transfer;
there will be no opportunity to announce the call.
2. If the transfer fails (e.g. engaged tone), press Resume
soft button to return to the original call.
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Cisco 7936 IP Phone Quick Start Guide
Feature Function
Making a Conference
Call
To add parties to a
conference call by
using the Phone Book:
Ending a Conference
Call
•
Press the Phone button
•
Dial the number of the party you want to add to the
conference call (Dial ‘0’ to get a line out)
•
When the call connects, press the Conf soft button to add
the new party to the conference call
•
Press the Ph Book soft button and press the Up or Down
scroll button to select the entry you want
•
To establish a conference call between 2nd and 3rd party
calls to a Cisco IP Phone, one active and the other on hold
•
Press the Conf soft button on the Cisco IP Phone
Call initiators may use one of the following methods to end a
conference call:
•
To disconnect ALL parties, press the EndCall soft button
•
To end the conference but remain connected to the most
recent call, press the Conf soft button. The older call is
placed on hold.
•
To disconnect from the conference, press the Phone button
the other parties will remain on the conference call.
Adjusting Phone Settings
Feature Function
Adjust Display
Contrast
•
Press the Menu button
•
Press the Up or Down scroll button to select Settings.
Press the Select button
•
Press the Up or Down scroll button to select the
contrast entry
•
Press the ‘-’ or ‘+’ soft button to set the desired contrast for
the LCD
•
Press the Menu button to return to the main menu,
or press the Exit button to return to the resting
display
7936 IP Handset Guide Version 2.0 Page 5
Cisco 7936 IP Phone Quick Start Guide
Personal Phone Book
Feature Function
Display the Personal
Phone book
Add an Entry
Edit an Entry
•
Press the Ph Book soft button
•
To call a number in the Phone Book, press the Up or Down
scroll button to select the entry you want.
•
Press the Call soft button
•
Press the NewEntry soft button
•
Using the keypad, enter the last name, first name and
phone number of the new entry
•
Press the Up or Down scroll button to select the Last,
First or Number field
•
When entering letters, select the appropriate number key of
the letter you want, and press that button the equivalent
number of times for the correct letter.
o For example, to enter a ‘B’, press the ‘2’ button twice.
The backspace soft button << is available to let you reenter digits that were entered incorrectly.
•
Press the Save soft button to save the new entry
NOTE: You can add a maximum of 20 entries to the Phone
Book
•
Press the Up or Down scroll button to select an entry
•
Press the View/Edit soft button
•
You can change or clear the selected entry using the
Change or Clr Entry soft buttons. The backspace soft
button << is available to let you re-enter digits that were reentered incorrectly
•
Press the Save soft button to save your changes. To exit
without saving, press the Exit button
•
Press the Menu button to return to the main menu or
press the Exit button to return to the resting display
7936 IP Handset Guide Version 2.0 Page 6
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