Cisco 7935 - IP Conference Station VoIP Phone, 7935 Administration Manual

Cisco IP Conference Station 7935
Administration Guide

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Cisco IP Conference Station 7935 Admini stration Guide

Copyright © 2001-2002, Cisco System s, Inc.
All rights reserved.

About This Guide ix

Overview ix
Audience ix
Objectives x
How to Use this Guide x
Related Documentation xi
Document Conventions xi
Obtaining Documentation xvi

World Wide Web xvi

CONTENTS

CHAPTER

Documentation CD-ROM xvi
Ordering Documentation xvi
Documentation Feedback xvii

Obtaining Technical Assistance xvii

Cisco.com xvii
Technical Assistance Center xviii

Cisco TAC Web Si te xviii
Cisco TAC Escalation Center xix

1 Overview of the Cisco IP Conference Station 7935 1-1

Network in g Pr otocols 1-1
Supported Features 1-3
Available Con nections 1-4
Understandi ng Interactions with Other CiscoIP Telephony Products 1-4

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Contents

Understanding How the IPConference Station Interacts with

CiscoCallManager
Understanding the Startup Process 1-5
Understandi ng the Requirements for Installin g and Setting Up the

CiscoIPConferenceStation7935

1-5

1-6

CHAPTER

2 Installation of the Cisco IP Conference Station 7935 2-1

Preparing to Install 2-1

Setting the Def ault Device Load 2-2

Adding a New Device 2-2

Using Auto-Registration 2-3

Adding IPConferenceStations Manually 2-4

Using DHCP 2-5
Assigning Static IP Addresses 2-6

Installing the CiscoIP ConferenceStation7935 2-6

Before You Begin 2-7

Package Contents 2-7
Network Requirements 2-8
CiscoCallManager Configuration 2-8

Safety Notices 2-9
Installing and Connecting to the Network 2-11
Verifying Startup Process 2-13
Configuring Startup Network Se ttings 2-14

Introducin g the CiscoIP Conference Station 7935 2-14

CHAPTER

3 Configuration of the CiscoIP Conference Station7935 3-1

Verifying System Settings 3-2
Accessing Network Configuration Settings 3-5

Changing DHCP Settings 3-6

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Enabling DHCP 3-6

Disabling DHCP 3-7
Configuring IP Settings 3-7

Assigning an IP Address 3-7

Assigning a Subnet Mask 3-8

Assigning a Default Gateway 3-9

Assigning a Domain Name 3-9

Assigning DNS Servers 3-10
Configurin g VLAN Options 3-10
Configuring TFTP Options 3-11

Assigning a TFTP Server 3-11

Using an Altern ate TFTP Server 3-11
Configuring the HTTP Port 3-12

Contents

Verifying Firmware Version Information 3-12
Resetting the IP Conference Station 3-13
Erasing the Lo cal Configurati on 3-13

Default Settings 3-14

Upgrading the Application Load 3-18
Changing the Ethernet Port Configuration 3-20
Changing the Admi nistrator Password 3-21
Configuring a Corporate Directory 3-21

Configuring CiscoCallManager 3-22
Using the Corporate Directory 3-22

Searching for Corporate Users 3-22

Configuring a Local Directory 3-24

Using the Phone Book 3-25

Opening the Phone Book 3-25

Adding an Entry 3-25

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Editing an Entry 3-26

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Contents

Additional Features 3-26

Meet Me 3-26
Call Park 3-26
Call Pickup 3-27

Web Interfac e 3-27

Description of the Web Interface 3-27
Using the Web In terface 3-28
Administrator Setting s 3-29

System Informat ion 3-29

Network Setup 3-31

Phone Book 3-32

Sounds 3-34

Time & Date 3-35

CHAPTER

APPENDIX

I

NDEX

Diagnostics 3-36

Passwords/HTTP Port Change 3-36

Restore Factory Defaults 3-38

4 Troubleshootin g the Cisco IP Conference Station 7935 4-1

Viewing Net w or k S ta tistics 4-1
Using Ping 4-2
Other Troubleshooting 4-3

A Technical Specifications for the Cisco IP Conference Station 7935 A-1

Physical an d Ope rating Envi ro n m en t Sp ecificati ons A-1
Cable Specifications A-2

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Overview

About This Guide

The Cisco IP Confe r ence St at ion 7935 A dm inist ratio n G uid e provide s you wit h
the information you need to understand, install, configure, and manage a
Cisco IP Conference S tat ion 7935 on y our networ k.

Audience

Network engineers, syst em admi nistrat ors, or tele com engi neers should review
this guide to learn the step s requir ed to pro perl y set u p the IP Conference Station
on the network.

The tasks described in this guide are administration-level tasks and are not
intended for end users of the IP C onfer en ce St atio n. Many of these tasks involve
configuring network settings and affect the IP Confe rence Sta tion’s ability to
function on the network.

These tasks require familiarity with Cisco CallManager since there is close
interaction betwee n the Cisco I P Confere nce Sta tion 7935 and
Cisco Call M an ager.

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Objectives

Objectives

This guide provides all the necessary steps to make the
Cisco IP Conference Station 7935 operational on the Voice over IP (VoIP)
network. It does not provide detailed information about procedures performed on
Cisco CallManager or other network devices. Refer to the Cisco CallManager
documentation for informati on abou t co nfigurin g Cisc o Cal lM an ag er, and to the
reference material that accompanied other network devices at your site for
information about configuring th ose devices.

How to Use this Guide

Locate the task you want to perform and then reference the corresponding chapter
in this guide.

About This Guide

To do this See

Review networking protocols, feature s,
and connect ions

Understand interactions with o ther Cisco
IP Telephony products

Install the Cisco IP Confer ence Stat ion
7935

Configure the Cisco IP Conference
Station 7935

Troubleshoot and run d i agnost ic s Chapter 4, “Troubleshooting t he C isco IP

Review technica l s p eci fica tio ns Appendix A, “Physical and Opera ting Environment

Chapter 1, “Overview of the Cisco IP Confe rence Station
7935”

Chapter 1, “Overview of the Cisco IP Confe rence Station
7935”

Chapter 2, “Installation of the Cisco IP Conference
Station 7935”

Chapter 3, “Configurat ion of the
Cisco IP Conf er ence Station 7935”

Conference Stati on 793 5”

Specifications”

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About This Guide

Related Documentation

For more information about the IP Conference Station or Cisco CallManager,
refer to these publications:

Document Name Lo cation

Related Do cu m entation

Cisco IP Confe rence
Station 7935 Release
Notes

Cisco IP Confe rence
Station 7935 Quick
Start Guide

Cisco IP Confe rence
Station 7935 Quick
Refere nc e C ard

Regulatory
Compliance an d
Safety Information for
the Cisco IP
Conference Stati on
7935

Cisco CallManager
documentation

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935
/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935
/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935
/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7935
/index.htm

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

Document Conventions

This guide uses the fol lowing conventions.

Convention Description

boldface font Commands an d keywords are in boldface.

italic font Arguments for which you supp ly values are in ita li cs.
[ ] Elements in square brackets are optional.

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About This Guide

Document Conventions

Convention Description

{ x | y | z } Alternative keywords are gro uped in bra ces and se para ted by verti cal

bars.

[ x | y | z ] Optional alte rnative keywords are grouped in b rackets and sep arate d by

verti c al ba rs .

string A nonquoted set of characte rs. Do not use quota tion marks a round the

string or the string will include the quotation marks.

screen font T erminal sessions and information the system displays are in screen font.

boldface scree n font Information you must enter is in boldface screen font.

italic screen font Arguments for which you sup ply values are in ita li c s c reen f ont.
^ The symbol ^ r ep rese nts t he key labe led Con t rol—for examp le, the key

combination ^D in a screen display means hold down the Control key
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< > Nonprinting characters, such as passwords are in angle brackets.

Note Means reader take note. Notes contain helpful suggestions or references to

material not covered in th e publica tion.

Caution Means rea de r b e ca ref ul. In this situation, you might do something that could

result in equipment dam age or loss of dat a.

Timesaver This symbol means the de scribe d action saves time. You can save time by

performing the acti on descri bed in the par agraph .

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About This Guide

Document Conventions

Warn ings use the following conventions:

Warning

Waarschuwing

Varoitus

This warning symbol means danger. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents. To see transl ations of the warnings that appear in this
publication, refer to the Regulatory Compliance and Safety Information
document that accompanied this device.

Dit waarschuwingssymbool betekent gevaar. U verkeert in een
situatie die lichamelijk letsel kan veroorzaken. Voordat u aan
enige apparatuur gaat werken, dient u zich bewust te zijn van de
bij elektrische schakelingen betrokken risico's en dient u op de
hoogte te zijn van standaard maatregelen om ongelukken te
voorkomen. Voor vertalingen van de waarschuwingen die in deze
publicatie verschijnen, kunt u het document Regulatory
Compliance and Safety Information (Informatie over naleving van
veiligheids- en andere voorschriften) raadplegen dat bij dit
toestel is ingesloten.

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi
johtaa ruumiinvammaan. Ennen kuin työskentelet minkään
laitteiston parissa, ota selvää sähkökytkentöihin liittyvi stä
vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.
Tässä julkaisussa esiintyvien varoitusten käännökset löydät
laitteen mukana olevasta Regulatory Compliance and Safety
Information -kirjasesta (määräysten noudattaminen ja tietoa
turvallisuudesta).

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Document Conventions

About This Guide

Attention

Warnung

Ce symbole d'avertissement indique un danger. Vous vous
trouvez dans une situation pouvant causer des blessures ou des
dommages corporels. Avant de travailler sur un équipement,
soyez conscient des dangers posés par les circuits électriques et
familiarisez-vous avec les procédures couramment utilisées
pour éviter les accidents. Pour prendre connaissance des
traductions d’avertissements figurant dans cette publication,
consultez le document Regulatory Compliance and Safety
Information (Conformité aux règlements et consignes de
sécurité) qui accompagne cet appareil.

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer
Situation, die zu einer Körperverletzung führen könnte. Bevor Sie
mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der
mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt.
Übersetzungen der in dieser Veröffentlichung enthaltenen
Warnhinweise finden Sie im Dokument Regulatory Compliance
and Safety Information (Informationen zu behördlichen
Vorschriften und Sicherheit), das zusammen mit diesem Gerät
geliefert wurde.

Avvertenza

Questo simbolo di avvertenza indica un pericolo. La situazione
potrebbe causare infortuni alle persone. Prima di lavorare su
qualsiasi apparecchiatura, occorre conoscere i pericoli relativi
ai circuiti elettrici ed essere al corrente delle pratiche standard
per la prevenzione di incidenti. La traduzione delle avvertenze
riportate in questa pubblicazione si trova nel documento
Regulatory Compliance and Safety Information (Conformità alle
norme e informazioni sulla sicurezza) che accompagna questo
dispositivo.

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About This Guide

Document Conventions

Advarsel

Aviso

¡Advertencia!

Dette varselsymbolet betyr fare. Du befinner deg i en situasjon
som kan føre til personskade. Før du utfører arbeid på utstyr, må
du vare oppmerksom på de faremomentene som elektriske
kretser innebærer, samt gjøre deg kjent med vanlig praksis når
det gjelder å unngå ulykker. Hvi s du vil se oversettelser av de
advarslene som finnes i denne publikasjonen, kan du se i
dokumentet Regulatory Compliance and Safety Information
(Overholdelse av forskrifter og sikkerhetsinformasjon) som ble
levert med denne enheten.

Este símbolo de aviso indica perigo. Encontra-se numa situação
que lhe poderá causar danos físicos. Antes de começar a
trabalhar com qualquer equipamento, familiarize-se com os
perigos relacionados com circuitos eléctricos, e com quaisquer
práticas comuns que possam prevenir possíveis acidentes. Para
ver as traduções dos avisos que constam desta publicação,
consulte o documento Regulatory Compliance and Safety
Information (Informação de Segurança e Disposições
Reguladoras) que acompanha este dispositivo.

Este símbolo de aviso significa peligro. Existe riesgo para su
integridad física. Antes de manipular cualquier equipo,
considerar los riesgos que entraña la corriente eléctrica y
familiarizarse con los procedimientos estándar de prevención de
accidentes. Para ver una traducción de las advertencias que
aparecen en esta publicación, consultar el documento titulado
Regulatory Compliance and Safety Information (Información
sobre seguridad y conformidad con las disposiciones
reglamentarias) que se acompaña con este dispositivo.

Varning!

Denna varningssymbol signalerar fara. Du befinner dig i en
situation som kan leda till personskada. Innan du utför arbete på
någon utrustning måste du vara medveten om farorna med
elkretsar och känna till vanligt förfarande för att förebygga
skador. Se förklaringar av de varningar som förkommer i denna
publikation i dokumentet Regulatory Compliance and Safety
Information (Efterrättelse av föreskrifter och
säkerhetsinformation), vilket medföljer denna anordning.

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Obtaining Documentation

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco do cumentation on the World Wide Web at
the following URL:

http://www.cisco.com

Documentation CD-ROM

About This Guide

Cisco documentation and additional literature are available in a CD-ROM
package. The Documentation CD-ROM is updated monthly. Therefore, it is
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Ordering Documentation

Cisco documentation is available in the following ways:

• Register ed Cisco.co m users (Cis co direct cus tomers) can order Cisco product

documentation from the Ne twork ing Prod ucts Mar ketPlac e:

http://www.cisco.com/cgi-bin/order/order_root.pl

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account represent ative by calling Cisco corp orate he adquar ters (Cal ifornia ,
USA) at 408 526-7208 or, elsewhere in North America, by calling 800
553-NETS (6387).

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About This Guide

Documentation Feedback

If you are reading Ci sco prod uct docum entati on on Cisco. com, you ca n submit
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Attn: Document Re source Conn ectio n
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We ap prec iate yo ur comm ents .

Obtaining Technical Assistance

Obtaining Technical Ass istance

Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and p art ners ca n obt ain do cume ntat ion, trou ble shoo tin g tips, a nd
sample configurat ions fr om online to ol s by using the Cisco Technical Assistance
Center (TAC) Web Site. Cis co .co m regi st er ed u ser s h ave compl et e acc es s t o th e
technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the found ation of a suite of inter active, networked service s that
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services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Interne t application and a powerful, easy-to-use
tool that provides a broa d range of fe atures and services t o help you to

• Streamline business processes and impr ove productivity

• Resolve technical issues with online support

• Download and t e st so ft ware pa ck ag es

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Obtaining Technical Assistance

• Order Cisco lea rning m ateria ls and merc handi se

• Register for online skill assessment, training, and certification programs

You can self-register on Cisco.c om to obtain custo mized information a nd service.
To access Cisco.com, go to the following URL:

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Technical Assistance Center

The Cisco TAC is available to all customers who need technic al a ssistance with a
Cisco product, technology, or solution. T wo types of support are available through
the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Esc alation Center.

Inquiries to Cisco TAC are ca tegoriz ed accordi ng to the urgency of the issue:

• Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilitie s, product installati on, or basi c product con figuration.

About This Guide

• Priority level 3 (P3)—You r network perf ormance is degraded. Network

• Priority level 2 (P2)—You r produc tion netwo rk is severely degraded,

• Priority lev el 1 (P1)—Your production network is down, and a critical impact

Which Cisco T AC resource you choose is based on the priority of the problem and
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Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving
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functionality is noticeably impaired, but most business operations continue.

affecting significant aspects of busine ss operatio ns. No workar ound is
available.

to business operations will occur if serv ice is not rest ored quickl y. No
workaround is available.

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About This Guide

All customers, partners, and resellers who have a valid Cisco services contract
have complete access to the technical support resour ces on the Cisco TAC Web
Site. The Cisco T A C Web Site requires a Cisco.com login ID and password. If you
have a valid service contract but do not have a login ID or password, go to th e
following URL to register:

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If you cannot resolve your technical issues by using the Cisco TA C Web Site, and
you are a Cisco.com registered user, you can open a case online by using the T AC
Case Open tool at the following URL:

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If you have Internet access, it is rec ommende d that you open P3 and P4 ca ses
through the Cisco TAC Web Site.

Cisco TAC Escalation Center

Obtaining Technical Assistance

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2
issues. These classifications are assigned when severe network degradation
significantly impacts business opera tions . When you conta ct the TAC Esca lati on
Center with a P1 or P2 problem, a Cisco T A C engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to this URL :

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determ ine the
level of Cisco support services to which your company is entitled: for example,
SMARTnet, SMARTne t Onsite , or Network Supp orted Acc ounts (NSA). When
you call the center , pl ease hav e ava ilable your service agreement numbe r and your
product serial n umb er.

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Obtaining Technical Assistance

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CHAPTER

1

Overview of the Cisco IP Conference
Station 7935

The Cisco IP Conference Station 7935 is an IP-based, hands-free conference
station that us es Voice over IP ( VoIP) t ech nology. The IP Confere nce St atio n
interacts with several other key Cisco IP Telephony components, incl udin g
Cisco Call M an ager.

The following topics in this chapter provide information about the
IP Conference Station and its interaction with other key components of the Voice
over IP (VoIP) network.

• Networking Protoco ls, pa ge 1-1

• Supported Features, page 1-3

• Availa ble Conne ction s, page 1-4

• Understanding I nte ract ion s w ith O the r Cisco I P Telephony Products,

page 1-4

• Understanding the Startu p Pr ocess , p age 1- 5

• Understanding the Requirements for Installing and Setting Up the

Cisco IP Conference St ation 7 935, page 1- 6

Networking Protocols

The IP Conference Stat ion suppor ts several industry-standard and Cisco
networking protocol s requi r ed for voice c om mun icat ion. See the f ol lowing table
for an overview of the s upport ed n etwo rking pr otoc ols.

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1-1

Chapter 1 Ov erview of the Cisco IP Conference Station 793 5

Networking Protocols

Networking Pro toc ol Purpose Usage Notes

Cisco Discovery Protocol (CDP ) CDP is a device-discovery

protocol that runs on all
Cisco-manufactured equipment.

Using CDP, a device can
advertise its existence to other
devices and receive information
about other devices in the
network.

Dynamic Host Configur ation
Protocol (DHCP)

DHCP dynamically allocates and
assigns an IP address to network
devices.

DHCP enab les you to connec t
the IP phone into the network
and become ope r ationa l w ithout
manually assigning an IP address
and configuring additional
required network para meters.

The IP Conferen ce Stati on uses
CDP to communicate
configuration information to the
Cisco Catalyst switch. With
CDP, each device sends periodic
messages to a multicast address
and in turn listens to the periodic
messages sent by other devices.
This allows devices on the
network to discover one anot her
and learn infor mati on such as
protocols used, p rotoc ol
addresses, and so on.

DHCP is enabled by default. If
disabled, you mu st manu al ly
configure the IP ad dres s, sub net
mask, gateway, and TFTP server
on each station.

Internet Protoc ol ( IP) IP is a me ssaging pr otoc ol th at

Cisco IP Conference Station 7935 Administration Guide

1-2

addresses and sends packets
across the network.

To communicate using IP,
network devices must have an
assigned IP address, subnet, and
gateway.

IP addresses, subnets, a nd
gateways identifications are
automatical ly assigned if you are
using the IP Conference Station
with DHCP. If you are not usin g
DHCP, you must ma nuall y
assign these properties to each
station locally.

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Networking Pro toc ol Purpose Usage Notes

Supported F eatures

Real-Time Transport (RTP) RTP is a standard for

transporting real-time data , such
as interactive vo ice and video
over data networks.

Skinny Client Control Protocol
(SCCP)

Transmission Control Protocol
(TCP)

Trivial File Transfer Protocol
(TFTP)

Skinny Client Control Protocol.
A Cisco protocol using low­bandwidth me ssages tha t a llows
communication between IP
devices and the
Cisco CallManager.

TCP is a a connection-oriented
transport pr otocol .

TFTP allow s you to tran sfer files
over the network.

On the IP Conference Station,
TFTP enables yo u to ob tai n a
configuration file specific to the
IP Conferen ce Stat ion type.

The IP Conferen ce Sta tion ca n
collect an d p ro ce ss RTP traffic
from routers, hubs, and switches.

The IP Conferen ce Stati on uses
SCCP to communicate with the
Cisco CallManager.

The IP Conferen ce Stati on uses
TCP to connect to
Cisco CallManager.

TFTP requires a TFTP server in
your network, whic h ca n be
automatically identif ied from the
DHCP server. If more than one
TFTP server is runn ing i n yo ur
network, you must manu ally
assign a TFTP server to each
station locally.

User Datagram Prot ocol (UDP) U DP is a conn ectionl ess

messaging protocol for delivery
of data packets.

Voice over IP (VoIP) Vo IP enab les you to t ransfer

voice communications over a
data network using the Interne t
Protocol.

Supported Features

The IP Conference Station functions much like the traditional analog
conferencing unit allowing you to set up and place conference calls and receive
calls. The IP Conf erenc e Station also supports fea tures such as call hol d, redial ,
and mute.

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The IP Conferen ce Sta tion
receives and processes UDP
messages.

The IP Conferen ce Sta tion
connects to the PSTN through a
VoIP gateway .

1-3

Available Connections

In addition to these traditional telephony features, the IP Conference Station also
includes features enabling you to administer and monitor it as an IP networking
device. On the IP Conference Station, you can locally configure features such as
DHCP, TFTP, and IP settings.You can also integrate the IP Conference Station
with the corpor ate L ight we ight D ire ctory A ccess Pr otoc ol 3 ( LDAP3) standard
directory t o en able u ser s t o se ar ch f or co-wo rkers ’ contact information directly
from the IP Conference Station. From Cisco CallManager, you can modify
additional settings, whic h are vie wable from the IP Conference Station’s network
configuration settings. Use this guide for information about configuring these
settings.

Available Connections

The IP Conference Station include s th e f o llowing connnections for acc es si n g th e
data network and providing power to the stati on:

Chapter 1 Ov erview of the Cisco IP Conference Station 793 5

• Power Interface Module (PIM ) for con necti on betw een the

IP Conference Station a nd the network

• a single RJ-45 connector for accessing the data network and connecting to the

PIM, which provides power to the IP Conference Station

• universal power supply for connection to a standard electrical power outlet in

the wall

Understanding Interactions with Othe r
Cisco IP Telephony Products

To fun ction in the IP te lepho ny network, the IP Conf eren ce Statio n must be
connected to a networking device, such as a Cisco Catalyst switch, in order to
obtain network connectivity. The IP Conference Station must also be registered
with a Cisco CallManager system in order to make and receive calls.

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Understanding the Startup Process

Understanding How the IP Conference Station Interacts with
Cisco CallManager

Cisco CallManage r is an open and in dustry-sta ndar d call processi ng system .
Cisco CallManager software runs on a Windows 2000 server and sets up and tears
down calls between phones, integrating traditional PBX functionality with the
corporate IP network. Cisco CallManager manages the components of the
IP telephony system , the confer ence stati ons, the pho nes, ac cess gateways, and
the resource s necess ary for s uch fe atures as call conf erencing and rout e plann ing.

For information about configurin g Cisco CallManager to w ork with the IP de vices
described in this chapter, refer to the Cisco CallManager Administration Guide
and the Cisco Call Manager Syste m G uide .

Understanding the Startup Process

When connectin g to the VoIP net work, the IP Conference Station goes through a
standard startup pro cess.

Loading the Stored Station Image

The IP Conference Station has non-volatile Flash memory in which it stores
firmware imag es an d use r-de fined pr efer en ce s . A t st art up , th e
IP Conference Station runs a bootstrap loader that loads a station image stored in
Flash memory. Using this image, the station initializes its softw ar e and hardw ar e.

Configuring VLAN

If the IP Conference Station is connected to a Cisco Catalyst switch, the switch
next informs the conference station of the voice virtual local area network
(VLAN) defined on the switch. The IP Conference Station needs to know its
VLAN membersh ip bef ore it ca n proce ed w it h the Dyna mic H os t Con figurati on
Protocol (DHCP) requ est for an IP address.

Obtaining an IP Address

If the IP Conference Station is using DHCP to obtain an IP address, the station
queries the DHCP server to obtain one.

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Understanding the Req uir em ents for Installing and Setting U p the Cisco IP Conference Station 7935

Accessing TFTP Server

In addition to assigning an IP address, the DHCP se rver also direct s the
IP Conference Stati on to a TFTP Server. You must configure option 150 on the
DHCP server for the TFTP information to be passed from the server to the client.

If the IP Conference Station has a statically-defined IP address, you must
configure the alt ernate T FTP ser ver loca lly on th e IP Conference Station, and th e
IP Conference Station then goes to that alternate TFTP server directly.

Requesting the Configuration File

The TFTP server has configurati on files (.cnf file format) for telephony devices,
which define parameters for connecting to Cisco CallManager.

If you have enabled auto-registration in Cisco CallManager, the
IP Conference Stations access a default configuration file (SEPdefault.cnf.xml)
from the TFTP server. If you have manually entered the IP Confere nce Stati ons
into the Cisco CallManager database, the station accesses an .xml file
correspondin g to it s d evice name .

Contacting Cisco CallManager

The conf igurati on f il e d ef ine s how the IP Conference Station communicates with
Cisco CallManager . After obt aining the file from the T FTP server , the station nex t
attempts to make a TC P connec tio n to th e hi ghe st p rior ity Ci sco CallManager on
the list.

Understanding the Requirement s for Installing and
Setting Up the Cisco IP ConferenceStation7935

To install and configure the IP Conference Station, you must configure some
network setings, se t up Cisc o Ca llM ana ger, and make c ha nges loca ll y on th e
IP Conference Station.

Refer to the following table for information on these procedures.

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Understanding the Requirements for Installing and Setting Up the Cisco IP Conference Station 7935

Task Purpose For More Information

Configure routers, gateways, and
switches to ha ndle voice

Sets up the IP telephony
network.

communication
Configure Cisco Call Man ag er Supports call proc essing a nd

handling in the ne twork.

Decide whether to auto-register
IP Conference Stations or add to
the Cisco CallManager database
manually

Determines how th e
IP Conferen ce Statio n is added
to the Cisco CallManager
database and how a directory
number is assigned.

Connect the
IP Confer ence S tat ion to the

Adds the IP Conference Station
to the network.

network
Configure locally de fined

network settings on the
IP Confer en ce S ta t io n

Sets IP settings if not using
DHCP in the network and
assigns a TFTP server.

See the documentati on include d
with these devices.

See the Cisco CallManager
documentation or online help in
the Cisco C all Man ager
application.

• See the “Prepar ing to

Install” section on pa ge 2-1.

• See the Cisco CallManager

documentation or online
help in the
Cisco CallManager
application.

See the “Installing and

Connecting to the Network”
section on page 2-11.

See the ““Configuring Startup

Network Settings” section on
page 2-14 and th e “Accessing
Network Configuration
Settings” section on page 3-5.

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CHAPTER

2

Installation of the Cisco IP Conference
Station 7935

For each IP Conf eren ce St at ion th at you insta ll in y our n etwork, yo u m ust first
make some critical deci sions abou t how to configure the station in your
network.You can then safely install the IP Conference Station and verify its
operation.

Refer to the appropriate topics in this chapter to understand how to install and
configure the IP Conference Station.

• Preparing to Install, page 2-1

• Installing the Cisco I P Confer ence Sta tion 7935 , page 2- 6

• Introducing th e Cisco IP Conference Stati on 79 35, p age 2- 14

Preparing to Install

Before you begin i nsta lling the I P Conf er en ce Sta tion, yo u m ust co nfigure
Cisco CallManager for the conference stations and make decisions about how you
want the stations to be added to the Cisco CallManager database. Because
Cisco CallManager handles the call processing on the network, this is a critical
step. Yo u can choose to have the stations auto-register themselves with the
database, or you can add the stations manu ally.

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Preparing to Install

Setting the Default Device Load

To set the default device load for the IP C onference Station in
Cisco Call Manage r, perform th ese ste ps.

Step 1 Copy the IP Conference Station load to C:\Program Files\Cisco\TFTPPath on the

Cisco Call Man age r se rver.

Step 2 Start Cisc o Cal lM anag er Adm ini stra tio n.
Step 3 Choose System > Device Defaults.
Step 4 In the Device Defaults Configuratio n window, scroll down to the Cisco 7935

Device Type.

Step 5 Set the Load Information to the load in TFTPPa th.
Step 6 Scroll back to the top of the page and click Update.

Chapter 2 Installation of the Cisco IP Conference Station 7935

Adding a New Device

T o add the IP Conference Station as a new device in Cisco CallManager, perform
these step s.

Step 1 Choose Device > Add a New Device.

The Add a New Device page displays.

Step 2 Choose Phone from the Device Type drop-down list box, and clic k Ne xt .

The Add a New Phone page displays.

Step 3 Choose the the Cisco 7935 phone typ e and c lick Next. (O nce yo u sel ect a phon e

type, you cannot modi fy it.)
The Phone Configuration pa ge displays.

Step 4 Enter the required fields as described in the following table.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Field Description

MAC Address Enter the Media Access Control (MAC) address that

identifies Ci sco I P Conf eren ce Sta tion 793 5. The value
must be 12 h exadecim al ch ar ac ter s.

The MAC address is located on the bottom of the
IP Conference Station, or you may already have a list of
the MAC addresses of the IP Confere nce Stations yo u
are instal ling.

Device Pool Choose the device pool to which you want this

IP Conference Station assigned. The device pool defines
sets of comm on char acte ristic s for device s, such as
region, date/time group, Cisco CallManager group, and
calling search space for auto-registration.

Preparing to Install

Phone Button
Template

Step 5 At the top of the page, click Insert.
Step 6 Add a directory number to this IP Conference Station.

If you need instructions, refer to the “Directory Numb er Configuration Settings ”
topic in the Cisco CallManager Administration online help.

Step 7 Reset the IP Conference Station to apply the new settings.

Using Auto-Registration

The value you choose overrides the default value for this
type of device.

Choose the a ppr opri ate phone button te mp late . The
phone button template determines the configuration of
buttons on a phone and id entifies which fe ature (li ne,
speed dial, and so on ) is use d for e a ch button.

Use auto-registration to automatically add an IP Conference Station to the
network and automatically assign a directory number to it. During
auto-registration, the directory number assigned is the next one available in
sequential order within the device pool assigned to this conference station type in
Cisco Call M an ager.

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Preparing to Install

Step 1 Start Cisc o Cal lM anag er Adm ini stra tio n.
Step 2 Enable auto-registration in Cisco CallManager by selecting System >

Chapter 2 Installation of the Cisco IP Conference Station 7935

If you enable auto-registration in Cisco CallManager, after you connect the
IP Conference Station to the network, the station begins the automatic startup
process to obt ain a d irec tor y n umb er.

You can also use auto-registration to quickly register all stations with the
Cisco CallManager database. You can then modify any settings, such as the
directory numbers, from Cisco CallManager.

The following proc ed ure provid es an overview of t he st eps y ou mu st pe rf orm i n
Cisco CallManager. Refer to the Cisco CallManager Administration
documentation or online help in the Cisco CallManager Administration
application for additional information.

Cisco CallManager.

Step 3 From the list of C isc o Call Man ager s, sele ct the Cisco CallManager wher e you

want to check auto-registration.

Step 4 Verify that the “Auto-registration Disabled on this Cisco CallManager” setting is

not selected.

Step 5 Install the station by following the instructions in the “Installing the

Cisco IP Conference Station 7935” section on page 2 -6.

Step 6 T o mo dify settin gs, return t o Cisco CallManager Adminisra tion and s elect Device

> Phone.

Enter sear ch crit eria fo r th e new IP Confe renc e Stat ion and cl ick Fi nd . Yo u
should see the MAC address for the new IP Conference Station.

Adding IP Conference Stations Manually

If you want to assign specific directory numbers to specific
IP Conference Stations w ithout using a uto-registrat ion, you mu st manually add
each station to the Cisco CallManager database.

If you are not using Dynamic Host Configurati on Protoco l (DHCP) in your
network, you must also configure the IP settings and Trivial File Transfer Protocol
(TFTP) server locally on each station.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Alternatively, you might use DHCP, but want to manually set the TFTP server. In
this case, allow the station to start up, using DHCP, and then re-assign the TFTP
server.

Using DHCP

If you are using D HCP i n yo ur ne twork , but you are n ot u sin g au to -regist rat ion,
follow these st eps to ma nuall y add the IP Conf eren ce St ati on to the
Cisco CallM an age r dat ab ase .

The following proc ed ure provid es an overview of t he st eps y ou mu st pe rf orm i n
Cisco CallManager. Refer to the Cisco CallManager Administration
documentation or o nl ine hel p in the C isco CallManager Admi nistra ti on
application for additional information.

Preparing to Install

Step 1 Start Cisc o Cal lM anag er Adm ini stra tio n.
Step 2 Add an IP C o nfer enc e S tat i on to C is co C al lM an ag er by s ele c tin g Device > Add

a New Device.
The Add a New Device page displays.

Step 3 Choose Phone from the Device Type drop-down list box, and clic k Ne xt .

The Add a New Phone page displays.

Step 4 Choose the the Cisco 7935 phone type and click Next.

The Phone Configuration pa ge displays.

Step 5 Enter the required fields.
Step 6 Install the station by following the instructions in the “Installing the

Cisco IP Conference Station 7935” section on page 2 -6.

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Installing the Cisc oIP Conference Station 7935

Assigning Static IP Addresses

If you do not use DHCP in your network, you mu st assign static IP addresses to
each station, a nd yo u must co nfigure ea c h sta tion lo call y.

The following proc ed ure provid es an overview of t he st eps y ou mu st pe rf orm i n
Cisco CallManager. Refer to the Cisco CallManager Administration
documentation or o nl ine hel p in the C isco CallManager Admi nistra ti on
application for additional information.

Step 1 Start Cisc o Cal lM anag er Adm ini stra tio n.
Step 2 Add a station to Cisco CallManager by selectin g Device > Add a New Device.

The Add a New Device page displays.

Step 3 Choose Phone from the Device Type drop-down list box, and clic k Ne xt .

Chapter 2 Installation of the Cisco IP Conference Station 7935

The Add a New Phone page displays.

Step 4 Choose the the Cisco 7935 phone type and click Next.

The Phone Configuration pa ge displays.

Step 5 Enter the required fields.
Step 6 Install the IP Conference Station by following the instructions in the “Installing

the Cisco IP Conference Station 793 5” section on page 2-6.

Step 7 Configure the IP settings by following the instructions in the “Configuring IP

Settings” section on page 3-7.

Step 8 Configure the TFTP server by following the instructions in the “Configuring

TFTP Options” section on pa ge 3-1 1.

Installing the Cisco IPConferenceStat ion7935

Before installin g a n IP C onfer en ce Sta ti on, be sure to verify tha t y our net work
meets the requirements that follow and that Cisco CallManager is properly
configured. Most imp ortant ly, review the safety precautions in the “Safet y

Notices” section on page 2-9.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Before You Begin

Before you begin t he i nsta llat ion of t he I P C onf eren ce St atio n, review the
following:

• “Packag e Con tents ” section on page 2-7

• “Network Requirements” section on page 2-8

• “Cisco CallManager Configuratio n” section on page 2-8

• “Safety Notices” section on p age 2-9

Package Contents

Review the following list to be sure that you have received all of the necessary
iems to install the IP Conference Station.

Installing the Cisco IP Conference Station 7935

• 1 Cisco IP Conferenc e Station 7 935 unit

• 1 6 ft. CAT 5 Ca ble

• 1 25 ft. CAT 5 Cable

• 1 Power Interface Module (PIM)

• 1 Power Supply Unit (a c ou ntry -spec ific power cord must be or dere d

separately)

• 1 Documentatio n Roadma p

• 1 Quick Start Guide

• 1 Quick Reference Card

• 1 Regulatory Compliance and Safety Information Guide

• 1 Warr anty Car d

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Installing the Cisc oIP Conference Station 7935

Network Requirements

For the IP Conference Station to successfully operate as an IP conference station
endpoint in your ne twork, your net work must meet the following requireme nts:

• Worki n g VoIP Net work

–

Voice over IP (VoIP) configured on your Cisco route rs and gateways

–

Cisco CallManage r inst alle d i n y our n etwor k and c on figured to ha ndl e
call processing

• IP network that supports DHCP or manual assignment of IP address, gateway ,

and subnet mask

• TFTP Server

Cisco CallManager Configuration

Chapter 2 Installation of the Cisco IP Conference Station 7935

The IP Conference Station requires Cisco CallManager to handle call processing.
Refer to the Cisco CallManager documentation or online help in the
Cisco CallManager Administration application to ensure that the
Cisco CallManager is properly set u p to manage the IP Conference Station and to
properly route an d process cal ls.

If you plan to use auto-registratio n, verify that it is enabled and properly
configured in Cisco CallManager before connecting any IP Conference Station to
the network. See the “Using Auto-Registration” section on page 2-3 for details.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Safety Notices

These are th e safe ty con sider ation s for usi ng the IP Conf eren ce St atio n. Rea d
these notices befo re you instal l or use the IP Confe rence St ation. You can also
refer to the Regulatory Complian ce and Safety In format ion for the Cisco IP
Conference Station 7935 for international agency compliance, safety, and
statutory inform ation for th e Cisco IP Confe rence Sta tion 7935.

Installing the Cisco IP Conference Station 7935

Warning

Warning

Warning

Warning

Warning

Read the installation instructions before you connect the system to its power
source.

Only trained and qualified personnel should be allowed to install, replace, or
service this equipment.

Ultimate disposal of this product should be handled according to all national
laws and regulations.

Do not work on the system or connect or disconnect cables during periods of
lightning activity.

T o avoid electric shock, do not connect safety extra low voltage (SELV) circuits
to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits,
and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45
connectors. Use caution when connecting cables.

Warning

This product relies on the building's installation for short-circuit (overcurrent)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S.
(240 VAC, 10 A international) is used on the phase conductors (all
current-carrying conductors).

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Installing the Cisc oIP Conference Station 7935

Chapter 2 Installation of the Cisco IP Conference Station 7935

Warning

Warning

The device is designed to work with TN power systems.

The plug-socket combination must be accessible at all times because it serves
as the main disconnecting device.

Caution The Cisco IP Conference Station 7935 is inoperable during a power outage if it is

not supported by a UPS (uninterruptible power supply) when using a local power
supply unit. This affects your ab ility to reac h 911.

Caution Using a cell phone or mo bile phone i n close pro ximity to an

IP Conference Station might cause interference.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Installing the Cisco IP Conference Station 7935

Installing and Connecting to the Network

You must connect the IP Conference Station to the network and to a power source
before using it . Re fe r t o the following pic ture for gr ap hica l v iews of the
installation procedures.

Note Daisy-chaining IP Conference Stations to other Cisco IP Phones is not supported

and will not work.\

1

4

3

10

2

5

+

+

6

8

9

Foot

pad

7

t

c

e

l

e

S

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Chapter 2 Installation of the Cisco IP Conference Station 7935

Installing the Cisc oIP Conference Station 7935

1 Power outlet in the wall 6 RJ-45 port on the bottom of the

IP Conferen ce S ta tio n

2 Power supply unit 7 Free end of th e 25 ft . CAT 5 cable
3 Power supply unit power cord 8 LAN connection on PIM
4 PIM 9 25 ft. CAT 5 cable conn ection on PIM
5 LAN connection 10 AC adapter port on PIM for power supply unit

To install an IP Conference Station, perform the following steps:

Step 1 Place the IP Conference Station on a fla t surf ace, fo r exam ple, a conferen ce room

table or desktop.

Step 2 Connect one e nd of t he 6 f t. CAT 5 cable to y our dat a ne twor k p ort an d con ne ct

the other end to the network (LAN) port on the PIM.

Step 3 Connect the free end of the 25 ft. CAT 5 cable to the RJ-45 port on the bottom of

the IP Conference Station. (The cable is pre-plugged into the PIM.)

Step 4 Connect the power supply unit to the AC adapter port on the PIM, and pl ug the

other end into a standard electrical power outlet in the wall.

Note If you do not correctly connect the cables, PIM , power supply, and the

IP Conference Station unit, the IP Conference Station will not work. Use of
non-Cisco certified comp onents ma y not work and may void the
IP Conference Station product warranty.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Verifying Startup Process

After the IP Conference Station has been connected to power for at least 15
seconds, it begins it s sta rtup proc ess by cycling thro ugh t hese ste ps:

1. The following messages appear in the LCD screen display as the

IP Conference Station starts up:

–

Cisco Systems, Inc.
Polycom Technology
Copyright 2001

–

Renewing/Obtaining I P A dd ress
Loading Application
Configuring IP
Press Menu to Reconfigure

–

Station IP (IP addr es s)
Contacting (IP address)

Installing the Cisco IP Conference Station 7935

–

Opening: CM IP address

–

Registering

Note The startup proce ss may take several minutes, an d some of th ese

messages may not appe ar due t o the a cce ss spee d of yo ur net work.

2. After the IP Conference Station has successfully registered with a

Cisco CallManager, the following information appears in the LCD screen
display:

–

Date and Time

–

IP Address

–

Local numb er

–

The message “Press the Phon e Key to get a dial tone”

–

Corp Dir and Ph Book softkeys

If the IP Conference Station successfully passes through these steps, it has started
properly.

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Chapter 2 Installation of the Cisco IP Conference Station 7935

Introducing the Cisco IP Conference Stati on 793 5

Configuring Startup Network Settings

If you are not using DHCP in you r network, you mu st configure the following
network settings on the IP Conference Station after installing the station on the
network:

• IP address

• IP subnet mask

• Default gateway IP a ddress

• TFTP server IP addr ess

Collect the necessa ry inf ormati on and follow the procedure s descr ibed in

Chapter 3, “Configura tion of the Ci sco IP Conf eren ce Statio n 7935”.

Introducing the CiscoIPConferenceStation 7935

The IP Conference Station provides basic business audio conferencing features
and functions, such as Call Hold, Call Transfer, Call Release, Mute, and
Conference, over an I P n etwor k. It is de sign ed to be used pr ima rily on des kt ops
and in small- to medium-sized conference rooms to facilitate conference calling.
It replaces a traditional analog conferencing unit on an IP telephony network. The
IP Conference Stat ion suppor ts G.711 an d G.729a au dio compr essio n.

The IP Conference Station is shown in the following picture.

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Introducing the Cisco IP Conference Station 7935

1

2

12

11

10

3

t

c

e

l

e

S

4

5

6

9

7

8

49735

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Chapter 2 Installation of the Cisco IP Conference Station 7935

Introducing the Cisco IP Conference Stati on 793 5

1 LEDs Provide call status indicators.

Call State Off: LEDs All off
Dial Tone On: LEDs All Green
Dialing: LEDs All Green
Connected: LEDs All Green
Mute: LEDs All Red and blinking
Hold: LEDs All Red and on
Incoming Call: LEDs All Green and blink with ring
Ringing: LEDs All Green and blink with ring

2 LCD screen Provides a status indicator that reads “Press the Phone Key to get a

dial tone” when the IP Conference Station is online and fully
operational. I n the ma in di splay, the LCD screen sho ws th e date and
time, IP addr es s , and l oc al ph one n umb er a ss ign ed t o th e
IP Conferen ce Sta tio n. A lso di spla ys th e IP Conf er en ce Sta tion
system status, inc luding c onfiguratio n and a ll a dmin istr ative
settings.

3 Scroll buttons Allow you to scroll thro ugh the menus or through a n open list in the

LCD screen.

4 Select button Selects a menu option or list item that is highlighted.

Select

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Chapter 2 Installation of the Cisco IP Conference Stat ion 7935

Introducing the Cisco IP Conference Station 7935

5 Softkeys Answer: pic ks up th e curr ent cal l

Conf: adds a p arty t o a c onf er en ce ca l l
Corp Dir: lets you search a corporate directory for a number to call
End Call: ends a call and returns to the resting display or to the

active call list

Hold: puts the active call on hold
GPickup: lets you pick up a call within your group or another group
Pickup: lets you pick up a call within your group
Ph Book: opens the Phone Book
New Call: lets you dial a new number
Resume: returns to the selected held call
Transfer: transfers the current call

6 Vo lume buttons Increase or decrease the volume of the call, speaker, ringer, or dial

tone, dependi ng on whic h sound is cu rrently ac tive.

7 Mute button Turns call muting on or off.

8 Dialing pad Allows you to dial phone numbers, add or edit Phone Book entries,

and enter othe r in put de pending on t he m e nu sel ect ed.

9 Redial button Automatically redials the last dialed number.

Redial

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Chapter 2 Installation of the Cisco IP Conference Station 7935

Introducing the Cisco IP Conference Stati on 793 5

10 Phone button Allows you to get a dial tone, answer an incoming call, and hang up

a call.

11 Exit button Returns to the main LCD screen display from a menu, a list, or the

Phone Book.

Exit

12 Menu button Opens and closes the main menu on the IP Conference Station. The

main menu includes the following selections:

Menu

Call Functions: opens the call function options, including Meet
Me, Park, Pick-up, Gr oup Pick-u p, and Transfer.

Phone Book: opens the Phone Book.
Settings: opens the Settings options, including Contr ast, Language,

Ringer, Time Format, and Date Format.
Admin Setup: opens Admin Setup.

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CHAPTER

3

Configuration of the
Cisco IP Conference Station 7935

The Cisco IP Confe rence St atio n 7935 is a netwo rk device and includ es
configurable network settings. You must configure many of these settings before
the IP Conference Station is accessible and usable for your users.

Refer to the appropriate topics in this chapter to understand how to configure the
IP Conference Station.

• Verifying System Setti ngs, page 3-2

• Accessing Network C onfiguration Se ttin gs, pa ge 3 -5

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• Verifying Firm ware Version Informat ion, pag e 3-12

• Resetting the I P Co nferenc e St atio n, page 3 -13

• Erasing the Lo cal Co nfigurati on, pag e 3- 13

• Upgrading the A pplicati on Load , page 3- 18

• Changing the Ether net Port Con figuration, page 3-20

• Changing the Administr ator Password, page 3-21

• Configuring a Corp ora te Dir ect or y, page 3-21

• Configuring a Local Directory, page 3-24

• Additional Featu res, pa ge 3-26

• Web In terface , page 3 -27

Cisco IP Conference Station 7935 Administration Guide

3-1

Verifying System Settings

Verifying System Settings

The IP Conference Station contains detail ed in format ion a bout its curren t sys tem
settings. This information is useful when troubleshooting or when making
changes to any system settings.

Timesaver You can also use the Ci sco IP Co nferenc e Statio n 7935 Web Interface to view

system settings. See the “Web Interface” section on page 3- 27.

Follow these steps to verify system settings:

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select Admin Setup.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 3 Press the Select button.
Step 4 Enter the administra tor password . (The default ad ministra tor password is ** #.)
Step 5 Press the Enter softkey.
Step 6 Press the Up or Down scroll bu tton to select Sy stem Info and then press the Select

button.

Step 7 Press the Up or Down scroll button to scroll through the system information

described in th e f ollowing table .

Syste m Setting Description Usage Notes

Language Displays the language select ion

English is the default la nguage.

for the IP Conference Station.

Local number This is the local phone number

assigned to the

Conference calls are initiated
using this number.

IP Confer en ce St a tio n.

DHCP Indicates whether DHCP is

enabled or disabled .

DHCP is enabled by d efault. You
can disable DHC P through the
Admin Setup > Ne twork Setup.

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Verifying System Settings

Syste m Setting Description Usage Notes

MAC Address Indicates the unique Media

Access Control (MAC) address
of the IP Conference Station.

IP Address This is the IP address assigned to

the IP Conference Station.

IP Mask Indicates the subnet mask used

by the IP Conf eren ce Station.

Router 1 Identifies the default gateway

used by the
IP Confer en ce St a tio n.

Host Name Identifies the unique host name

assigned to the
IP Confer en ce St a tio n.

Domain Identifies the domain in which

the IP Conference Station
resides.

Cannot configure.

The IP address identifies the
IP Conference St ation on t he
network.

Set automatically if DHCP is
enabled.

Set automatically if DHCP is
enabled.

Set automatically if DHCP is
enabled.

Assigned through
Cisco CallManager.

May be assigned through the
DHCP server.

DNS Address Identifies the DNS server

address for the
IP Confer en ce St a tio n.

Op VLAN ID Indicates the Virtual Local Area

Network (VLAN) in which the
IP Confer ence S tat ion is a
member.

Adm VLAN ID Indicates the VLAN in which the

IP Confer ence S tat ion is a
member.

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May be assigned through the
DHCP server.

VLAN ID assigned to the
IP Conference St ation vi a CDP.

VLAN ID assigned to the
IP Conference Station by the
system administrator. See the

“Configuring VLAN Options”
section on page 3-10.

Note This setting is ignored, if

the VLAN ID is assigned
via CDP.

3-3

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Verifying System Settings

Syste m Setting Description Usage Notes

CallMan ag er 1 A ddr ess ,
CallMan ag er 2 A ddr ess ,
CallMan ag er 3 A ddr ess

Identi fies th e
Cisco CallManager systems that
are av ailable for pr ocessing calls
from this IP Conference Station.

Main TFTP Indicates Tr ivial File Transfer

Protocol (TFTP) Server address
used by the
IP Confer ence S tat ion to obtai n
configuration files and the
firmware.

Alt TFTP Addr Indicates an Alternate TFTP

Server address use d by the
IP Confer ence S tat ion to obtai n
configuration files and the
firmware.

Alt TFTP Indicates whether or not

Alt TFTP Server is enabled.

Boot Load ID Indicates the current load ID of

the firmware.

Set automatically from
Cisco CallManager.

Set automatically if DHCP is
enabled.

Must be manually set.

Must be manually set.

Set automatically by the
IP Conference Station.

App Load ID Indicates the current load ID of

the software.

HW (hardware) Revision Indicates the hardware revision

level.

SW (software) Version Indicates the firmware version

loaded on t he
IP Confer en ce St a tio n.

Dial T one Indicates the dial to ne se ttin g on

the IP Conference Station.

Ringer Indicates the r inger sound settin g

on the IP Conference Station.

Time Indicates the time setting on the

IP Confer en ce St a tio n.

Cisco IP Conference Station 7935 Administration Guide

3-4

Set automatically by the
IP Conference Station.

Set automatically by the
IP Conference Station.

Set automatically by the
IP Conference Station.

The default is Tone 1.

There are five ringer sounds. Y ou
can also shut off the ring er
sound.

There are two time format
settings.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Accessing Network Configuration Settings

Syste m Setting Description Usage Notes

Date Indicates the date setting on the

IP Confer en ce St a tio n.

Codec Indicates the comp ression

setting on the
IP Confer en ce St a tio n.

Net Config Indicates the Ethernet port

configuration on the
IP Confer en ce St a tio n.

Net Speed Indicates the E thernet port speed

configuration on the
IP Confer en ce St a tio n.

HTTP Port Indicates the HTTP port through

which users access the Web
interface.

There are two date format
settings.

Set automatically by the
IP Conference Station.

May be set to full (FDX) or half
(HDX) duplex.

May be set to 10 Mbps, 100
Mbps, or Auto.

The default is 80. May be set to
any number. If you change the
default value, users will have to
use this number suffixed to the
IP address of the IP Conference
Station when they access the
Web interface.

Accessing Network Configuration Settings

You must log in through Admin Setup in order to access the IP Conference Station
network settings.

Follow these steps to access the network settings:

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.
Step 4 Enter the administra tor password . (The default ad ministra tor password is ** #.)

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3-5

Accessing Network Configuration Settings

Step 5 Press the Enter softkey.
Step 6 Press the Up or Down scroll button to select Network Setup, and then press the

Select button.

You can now access and change net work settings.

Timesaver You can also use the Ci sco IP Co nferenc e Statio n 7935 Web Interface to change

network options. See the “We b Interfa ce” se ction on pa ge 3-2 7.

Changing DHCP Settings

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Enabling DHCP

Step 1 Press the Up or Down scroll button to select DHCP.

Step 2 Press the Enable softkey to enable DHCP.
Step 3 Press the Save softkey.
Step 4 Press the Yes softkey to save your chang es, o r press No to cancel.

DHCP automatically assigns IP addresses to devices when you connect them to
the network. F ollow th e appropriate proced ures in this section t o enable or disable
DHCP.

DHCP is enabled by default.
Follow these steps to reset DHCP if it becomes disabled.

If DHCP is di sabl ed , th e opti on d is play s a s:

DHCP Disabled

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Disabling DHCP

If you are not using DHCP in you r network, you ca n disable DHCP.
Follow these steps to disable DHCP before you manually assign an IP address to

an IP Conference Station.

Step 1 Press the Up or Down scroll button to select DHCP.

If DHCP is en ab led, th e opti on di sp lays as :

DHCP Enabled

Step 2 Press the Disable softkey to disable DHCP.
Step 3 Press the Save softkey.
Step 4 Press the Yes softkey to save your chang es, o r press No to cancel.

Accessing Network Configuration Settings

Configuring IP Settings

Use these guidelines to manually configure the IP Settings.

• You can use 0. 0.0. 0 for t he su bne t m ask on ly i f the d efa ult ga teway is also

0.0.0.0.

• Ensure the TFTP server has an IP address.

• Ensure the default gateway IP address is on the sam e subnet as the host IP

address.

Assigning an IP Address

Note You can only manual ly assign an IP address if DHCP is disabled.

The IP address is the unique logical address identifying each host computer, or
node, on a TCP/I P ne twork . A n I P add re ss is a 32- bit numb er expr essed as fo ur
decimal numbers fro m 0 to 255 separ ated by periods.

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Accessing Network Configuration Settings

Each IP address h as two p arts: the ne twor k ID and the ho st I D. T he n etwork ID
identifies all hosts that are on the same physical network. The host ID identifies a
specific host on a network.

Follow these steps to assign an IP address.

Step 1 Press the Up or Down scroll button to select IP address.

The curren t IP addre ss is disp layed.

Step 2 Use the < softkey to delete the current IP addres s.
Step 3 Use the dialing pad to enter a new IP address.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Step 4 Press the Save softkey to save your changes.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Assigning a Subnet Mask

Note You can only manu ally assig n a subnet mask if DHCP is disabled .

The subnet mask is used to partition the IP address into a network and a host
identifier. The subnet mask is used to mask a portion of the IP address so that
TCP/IP can dis ting uish the net work I D fr om the h ost I D.

Follow these steps to assign a subnet mask.

Step 1 Press the Up or Down scroll button to select IP Mask.
Step 2 Use the < softkey to delete the current subnet mask.
Step 3 Use the dialing pad to ent er a new subnet mask.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Step 4 Press the Save softkey to save your changes.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Assigning a Default Gateway

Note You can only manual ly assign a de fault gateway if DHCP is disabled.

When you manua lly assi gn an I P a ddr ess to an IP Co nfe renc e Stat ion , you c an
assign the default gateway to be used.

Follow these steps to assign a default gateway.

Step 1 Press the Up or Down scroll button to select Router 1.
Step 2 Use the < softkey to delete the current IP addres s.
Step 3 Use the dialing pad to enter a new IP address.

Use the . softkey to enter periods (.) and the < softkey to correct any mistakes.

Accessing Network Configuration Settings

Step 4 Press the Save softkey to save your changes.

Assigning a Domain Name

The domain na m e i s the n ame of the Dom a in N ame Sy stem (DN S) do main in
which the IP C onference Station is located. DNS is a hierarchical name for
TCP/IP host com pute rs that pr ovides sta ndard n amin g conventions.

Follow these steps to assign a domain name.

Step 1 Press the Up or Down scroll button to select Domain.
Step 2 Use the dialing pad to e nter a new domain name .

To enter letters, use the numbers associated with a particular letter. For example,
the 2 ke y has th e le tter s ABC. For a lower case “a,” press 2 twice. Press the 2 key
repeatedly t o scroll through the available lette rs and num bers. Pau se aft er the
selected letter appears on the display.

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3-9

Accessing Network Configuration Settings

Press the < softk ey to co rrect an y mistakes . Press the .sp-_ softkey to use a period
(.), space, d ash ( -), o r und er sco re ( _) ch ar act er.

Step 3 Press the Save softkey to save your changes.

Assigning DNS Servers

DNS allows u sers to speci fy remote compu ters by ho st names, whi ch are character
strings with some mnemonic value, rather than IP addresses, which are strings of
numbers.

The IP Conference Station uses DNS to resolve the host name of TFTP servers,
Cisco CallManager systems, and web server host names when the system is
configured to use nam es rat her than I P a ddr esses.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Follow these steps to assign a DNS server.

Step 1 Press the Up or Down scroll button to select DNS.
Step 2 Use the dialing pad to enter a new DNS server address.

Use the . softkey to enter periods (.). Use the < softkey to correct any mi st akes .

Step 3 Press the Save softkey to save your changes.

Configuring VLAN Options

You can chan ge the admi nistrative VLAN used by the IP Conf erenc e Station.
However, if you have an auxiliary VLAN assigned on the Cisco Catalyst switch,
that setting overrides any changes made on the IP Conference Station.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Follow these steps to configure the VLAN ID on the IP Conference Station.

Step 1 Press the Up or Down scroll button to select Adm VLAN.
Step 2 Press the < softkey to erase the current VLAN ID.
Step 3 Use the dialing pad to e nter a new VLAN ID (0 - 4095).
Step 4 Press the Save softkey to save your changes.

Configuring TF TP Opt i ons

If you do not use DHCP to d irect the IP Conference Station to a TFTP Serv er , you
must manually ass ign one. To accomplish this, an alternative TFTP Server must
be assigned instead of t he o ne a ssigne d by D HCP.

Accessing Network Configuration Settings

Assigning a TFTP Server

For the IP Conference Station, the Main TFTP Server cannot be changed. If you
want to assign an alternate TFTP Server, you must manually assign it. To assign
an alternative TFTP Server, see the “Using an Alternate T FTP Server” section on

page 3-11.

Using an Alternate TFTP Server

If you want to ov err id e the T F TP a ddr es s th at the IP Conference Station recei ved
through DHCP, you must manually enable an alternate TFTP Server.

Follow these steps to enable an alternate TFTP Server.

Step 1 Press the Up or Down scroll button to select Alt TFTP.

If the IP Conference Station is not using an alternate TFTP Server, the option
displays as:

Alt TFTP NO.

Step 2 Press the Yes softkey.

The Alternate TFTP option reads

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Yes.

Cisco IP Conference Station 7935 Administration Guide

3-11

Verifying Firmware Version Information

Step 3 Press the Save softkey to save your change.
Step 4 Press the Down scroll button to select Alt TFTP Addr.

Use the dialing pad to enter a new Alternate TFTP Server address.
Use the . softkey to enter periods (.), and the < softkey to correct any mistakes.

Step 5 Press the Save softkey to save your changes.

Configuring the HTTP Port

For increased security, you might want to change the HTTP Port number. Follow
these steps to set the HTTP Port.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 1 Press the Up or Down scroll button to select HTTP Port Change, and then press

the Select button.

Step 2 In the HTTP Port field, enter a new HTTP port number.

Note The default v alue is 80. You can enter any number. Users will have to use

this number suffixed to the IP address of the IP Conference Station when
they access the Web interface.

Step 3 Press the Save softkey to save your changes.

Verifying Firmware Version Information

You can obt ai n inf or mat ion a bou t the firmware versio n ins ta lled on the
IP Conference Station.

Follow these steps to verify the firmware version on an IP Conference Station.

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select System Information.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 3 Press the Select button.
Step 4 Press the Up or Down scroll button to select SW Version.

The firmware version n um be r is di spla yed.

Resetting the IP Conference Station

If you reset the IP Conference Station, any changes made that have not been saved
are lost and set back to the previous settings.

Follow this step to reset the IP Conference Station.

• Press * * # * * on the dialing pad.

Resetting the IP Conference Station

The message

The IP Conferenc e Station re-st arts an d goes throug h the star tup process.

Restarting appears in the LCD screen.

Erasing the Local Configuration

If you want to erase all locally stor ed configurati on options, you can do so by
restoring all settings to their factory default values, including enabling DHCP.

Caution Erasing the local conf iguratio n remo v es all user -defined changes made locally on

the IP Conference Stat ion, inclu ding the Phone Book. If you choo se this opt ion,
these settings are set back to their default values.

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3-13

Erasing the Local Configuration

Follow this procedure to restore the default settings.

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.
Step 4 Enter the administrator password (the default administrator password is **#), and

press the Enter softkey.

Step 5 Press the Down scroll button to select Restore Defaults.
Step 6 Press the Select button.

The following message appears:

All settings and data will be lost. Including Phone Book Entries.
Press Yes to Confirm or No to Exit.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 7 Press the Yes softkey to con firm the re store , or p ress t he No softkey to exit.

A message appears confirming that the settings have been restored to the defaults
and the IP Con fer enc e Stat ion wi ll res tart.

Note You must hang up all cal ls before you can restar t the

IP Conference Station.

Default Settings

The IP Conference Station default settings are provided in the following table.

Setting (Default Value) Valid Options

Administrator passwor d
(**#)

-YN

Administrator­controlled

User­controlled Notes

End-user password

-YN

(7935)

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Erasing the Local Configuration

Setting (Default Value) Valid Options

Administrator­controlled

User­controlled Notes

CM1 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

CM2 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

CM3 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

Alternate TFTP Se rve r (no

-YN

default)
Boot load file

(PC0503010913)

- N N Set by the
IP Conferen ce
Station

Compression (no defa ult) G.711; G.729a N N Set by

Cisco CallManager

Date (no d efaul t) - N N Set by

Cisco CallManager

Date format (MM/DD/ YY) MM/DD/YY

YY

DD/MM/YY
DHCP (Enable) Enable/Disable Y N
Dial tone To ne 1 Y Y In the curren t

release, T o ne 1 is the
only choice

Ethernet po rt
configuration (Auto)

Auto

100-FCS

YN

100-HDX

10-FDX

10-HDX

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Erasing the Local Configuration

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Setting (Default Value) Valid Options

Administrator­controlled

User­controlled Notes

CM1 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

CM2 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

CM3 addres s ( no de fault) - N N Set by

Cisco CallManager
(via the .cnf file)

Alternate TFTP Se rve r (no

-YN

default)
Boot load file

(PC0503010913)

- N N Set by the
IP Conferen ce
Station

Compression (no defa ult) G.711; G.729a N N Set by

Cisco CallManager

Date (no d efaul t) - N N Set by

Cisco CallManager

Date format (MM/DD/ YY) MM/DD/YY

YY

DD/MM/YY
DHCP (Enable) Enable/Disable Y N
Dial tone To ne 1 Y Y In the curren t

release, T o ne 1 is the
only choice

Ethernet po rt
configuration (Auto)

Auto

100-FCS

YN

100-HDX

10-FDX

10-HDX

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Erasing the Local Configuration

Setting (Default Value) Valid Options

Administrator­controlled

User­controlled Notes

HTTP Port (80) Any number Y N
IP Address (no default) - Y N
IP Mask (no defau lt) - Y N
Language (E nglish) Eng lish Y Y In the curr ent

release, English is
the only choice

LCD screen co ntras t (le ve l 8)Levels 1 - 24 Y Y

Local number (n o default) - N N Set by

Cisco CallManager

Main TFTP Server address
(no default)

-NNSet from DHCP
server

Phone Book ( no de fault) 20 e ntr ies Y Y
Ringer (Pro) Pro, Biz, Euro, Chirp,

YY

Bell, Ringer Off
Router1 (no default ) - Y N
SW download file

(P005?301)

- Y N Set by the
IP Conferen ce
Station

Time of day (no defaul t) - N N Set by

Cisco CallManager

Time of day format
(12-hour)

12-hour
24-hour

YY

Use Alt TFTP Server (No) Yes/No Y N
Vo l u m e ( leve l 2 1 ) Lev e l s 0 - 2 9 Y Y

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Upgrading the App li cation Load

Upgrading the Application Load

You can upgrade the application load on the IP Conference Station only from
Cisco Call M an ager.

Follow this procedure to upgrade the application load.

Step 1 From the Cisco.com Web site, download the new application load (for example

PC00503010100).

Step 2 Copy the new load to C:\Program Files\Cisc o\TFTPPath.
Step 3 Start Cisc o Cal lM anag er Adm ini stra tio n.
Step 4 Choose System > Device Defaults.
Step 5 In the Device Defaults Configuratio n window, scroll down to the Cisco 7935

Device Type.

Step 6 Change the Load Information to the new load that you downloaded.
Step 7 Click Update.
Step 8 Reset all of the IP Conference Stations so that they receive the new load.

When the application load is being updated, the following messages appear on the
IP Conference Station LCD screen.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Upgrading the Application Load

Message Text for Successful Upgrade Message Text for Unsuccessful Upgrade

Rebooting

(when reset through Cisc o CallMa nager), or

Restarting

(when reset by pressing **#**)

Cisco Systems, Inc.

Polycom Technology

Copyright 2001

Obtaining IP address

Loading Application
Renewing IP address
Loading Application

Configuring IP

Press Menu to Reconfigure

Station IP: (IP address)

Contacting: (TFTP Server)

Upgrading...(percentage) done

DO NOT POWER OFF

Upgrading 100% done

Rebooting

Cisco Systems, Inc.

Polycom Technology

Copyright 2001

Obtaining IP address

Loading Application
Renewing IP address
Loading Application

Configuring IP

Press Menu to Reconfigure

Station IP: (IP address)

Contacting: (TFTP Server)

Opening: CM IP address; Registering

Rebooting

(when reset thr ough Cisc o Ca llMa nage r), or

Restarting

(when reset by pressing **#**)

Cisco Systems, Inc.

Polycom Technology

Copyright 2001

Obtaining IP address

Loading Application
Renewing IP address
Loading Application

Configuring IP

Press Menu to Reconfigure

Station IP: (IP address)

Contacting: (TFTP Server)

Upgrading...(percentage) done

DO NOT POWER OFF

Upgrading 0% done

File not found in TFTP Server

USING EXISTING VERSION

or

Error in upgrade file format

USING EXISTING VERSION

or

Bad Checksum in upgrade file

USING EXISTING VERSION

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Changing the Ethernet Port Configuration

Changing the Ethernet Port Co nfiguration

Follow this procedure to ch ange E therne t port con figuratio n options .

Timesaver You can also use the Ci sco IP Co nferenc e Statio n 7935 Web Interface to change

options. See the “Web Inte rface ” section on page 3-27.

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.
Step 4 Enter the administra tor password . (The default ad ministra tor password is ** #.)
Step 5 Press the Enter softkey.
Step 6 Press the Up or Down scroll button to select Ethernet Port Config and the press

the Select button.

Step 7 To change the speed setting:

a. Select one of the following:

–

AUTO

–

10 MBPS-FullDuplex

–

10 MBPS-HalfDuplex

–

100 MBPS-FullDuplex

–

100 MBPS-HalfDup lex

b. Press the Change softkey to save your selecti on.

Step 8 Press the Menu button to return to the Admin setup menu options.

The IP Conference Station automatically restarts.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Changing the Administrator Password

Changing the Administrator Password

Follow this procedure to change the administrator password.

Timesaver You can also use the Ci sco IP Co nferenc e Statio n 7935 Web Interface to change

options. See the “Web Inte rface ” section on page 3-27.

Step 1 Press the Menu button.
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.
Step 4 Enter the administra tor password . (The default ad ministra tor password is ** #.)
Step 5 Press the Enter softkey.
Step 6 Press the Up or Down scroll button to select Change Passcode and then press the

Select button.

a. Use the dialing pa d to enter the new password in the Passcode field.

Use the < softkey to correct any mistakes.

b. Re-enter th e new passwor d in the C onfirm field.

Step 7 Press the Save softkey to save the new password, or press t he Cancel so ftkey to

exit without saving.

Configuring a Corporate Dire ctory

You can access a dir ectory of employee nam es and phone nu mbers on the
IP Conference Station. Before us er s ca n access the directory, yo u mu s t c on figure
the directory on Cisco CallManager.

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Configuring a Corporate D irectory

Configuring Cisco CallManager

To u se the cor por ate dir ect ory, you must have users ente red i nto a Ligh twei ght
Directory Access Protocol (LDAP) directory configured with Cisco CallManager.

Follow this procedure to co nfigure the di rectory.

Step 1 Open Cisco CallManager
Step 2 Select User > Global Directory.

Search for users in the system.

Step 3 To add a new user, click Add a New User.

Add any desired users.
Refer to the online help in the Cisco CallManager Admin istr ation app lic ation for

details, or refer to the Cisco CallManager Administration Guide and the
Cisco CallManager System G uide.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Using the Corporate Directory

After the corpor ate directory is co nfigured in Cisco CallManager , yo u can use this
feature on the IP C onfer en ce S ta ti on.

Searching for Corporate Users

You can searc h th e cor porate di recto ry on t he I P Conference Station b y name and
by phone number.

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Search by Name

Follow this procedure to search the corporate directory by name.

Step 1 Press the Corp Dir softkey.

The search screen displays. You can search by First Name or Last Name, or both.

Step 2 Using the keypad, ente r the se arch criter ia, namely First Name and La st Name.

Press the Up or Down scroll button to select a field.
When search ing by n am e, y ou can e nter o ne or m ore cha r act ers to br oaden o r

narrow your search .
When enterin g le tters, sele ct the ap propri at e numbe r key for the lett er y ou want ,

and press that key the equivalent number of tim es for the c orrect letter. For
example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key
three times.

Configuring a Corporate Directory

Use the < softkey to go backward while enteri ng search data.
To ca ncel a sear ch , press th e Cancel softkey.

Step 3 Press the Search softkey to start the search.

The message “Searching...” flashes on the LCD scre en display.

Step 4 After the search results display, use the Up or Down sc roll butto n t o s el ec t a n

entry.
If the search results include more than 32 entries, you can press the more >>

softk ey fol low ed by t he Next softkey to display the next group of entries.
To go ba ck to the pr evious group e ntrie s, pr ess the more >> softkey followed by

the Back softkey.
To r etu rn to the S earc h scre en, pre ss th e more >> softkey followed by the

NewSearch softkey.

Step 5 Press the Dial softkey to call the number. T o ed it th e number b efore ca lling, pr ess

the EditDial softkey.

Step 6 To exit the directory, press the Exit softkey or the Exit button.

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Configuring a Local Directory

Search by Phone Numb er

Follow this procedure to search the corporate directory by phone number.

Step 1 Press the Corp Dir softkey.

The sear ch sc re en d isp lay s .

Step 2 Press the Up or Down scroll button to select the Number field .

Using the keypad, enter th e number. When searching by numb er, you can enter
one or more digits to broa den or narr ow your search.

Use the < softkey to go backward while enteri ng search data.
To ca ncel a sear ch , press th e Cancel softkey.

Step 3 Press the Search softkey to start the search.

The message “Searching...” flashes on the LCD scre en display.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 4 After the search results display, use the Up or Down sc roll butto n t o s el ec t a n

entry.
If the search results include more than 32 entries, you can press the more >>

softk ey fol low ed by t he Next softkey to display the next group of entries.
To go ba ck to the pr evious group e ntrie s, pr ess the more >> softkey followed by

the Back softkey.
To r etu rn to the S earc h scre en, pre ss th e more >> softkey followed by the

NewSearch softkey.

Step 5 Press the Dial softkey to call the number. T o ed it th e number b efore ca lling, pr ess

the EditDial softkey.

Step 6 To exit the directory, press the Exit softkey or the Exit button.

Configuring a Local Directory

The Phone Book is a convenient way to store frequently dialed conference call
numbers.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Timesaver You can also use the Ci sco IP Confe rence S tatio n 7935 Web Interface to access

the Phone Book. See the “Web I nt er fac e” section on page 3-27.

Using the Phone Book

You can use the ph one book a s a d ire ctor y f or yo ur fr eq uen tly c all ed con fe renc e
numbers.

Opening the Phone Book

• Press the Ph Book softkey.

Configuring a Local Directory

Adding an Entry

Step 1 To a dd an en try in t he phon e bo ok, pr e ss the New Entry softkey.
Step 2 Using the Dialing pa d, ente r the last name , first name, a nd pho ne number for th e

Step 3 Press the Save softkey to save the new entry, or press the Exit softkey to exit

new entry. Press the Up or Down scr o ll buton to select the La st, First, or Number
fields.

When enterin g le tters, sele ct the ap propri at e numbe r key for the lett er y ou want ,
and press that key the equivalent number of tim es for the c orrect letter. For
example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key
three times.

Use the < softkey to go backward while entering data.

without saving.

Note You can add a maxi mum of 20 en tries to th e phone book .

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Additional Features

Editing an Entry

Step 1 To edit an entry in the phone book, press the Up or Down scroll button to select

Step 2 Press the Save softkey to save your changes, or press the Exit softkey to exit

Step 3 Press the Menu button to return to the main menu, or press the Exit but ton t o

Chapter 3 Configuration of the Cisco IP Conference Station 7935

an entry. Press the View/Edit softkey.
You can ch an ge or c l ear t he se lec ted e nt ry u sin g th e Ch ange or Clr Entry

softkeys respectively.
Press the < soft key to g o b ac kward w hen ch an gi ng an e nt ry.

without saving.

return to the resting display.

Additional Features

Additional feat ures supp ort ed on the IP Con fe renc e Stat ion inc lude : M eet Me ,
Call Park, and Call Pickup.

Meet Me

The IP Conference Station supports Meet Me conferences. A Meet Me conference
allows other callers to dial into the conference call. A Meet Me conference
requires a special conference number. Refer to the Cisco CallManager
Administration documentation or online help in the Cisco CallManager
Administration applicatio n for information on configur ing a Meet Me conferen ce
number.

Call Park

The IP Conference Station allows you to store or “park” a call at a specified
number and th en use any ot h er ph one in the C isco Cal lMana ge r syst em (fo r
example, a phone in someone else’s of f ice or in a confer ence room ) to retrie v e the

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call. Call Park numbers need to be configured. Refer to the Cisco CallManager
Administration documentation or online help in the Cisco CallManager
Administration applicat ion for infor mati on on configuring ca ll park numbers.

Call Pickup

The IP Conference Station allows you to answer a call that comes in on a
telephone extension other than on your IP Conference Station. When you hear an
incoming call ring ing on an other phon e, you can re direc t the call t o your
IP Conference Station by using the call pic kup feature .

There are two types of call pickup available on the IP Conference Station:

• Call Pickup—pick up incoming calls within your own group. The appropriate

call pickup group number is dialed automatically when you choose this
feature.

Web Interface

• Group Call Pickup—pick up inco ming calls within you r own group or in

other groups. You must dial the ap pro pria te ca ll pic ku p g rou p nu mber w he n
using this feature.

Call Pickup an d G roup Ca ll Pi ck up a re opt iona l fe atu res t hat ca n be c onfigured ,
and the IP Conference Station does not su pport the se featur es by default. Refer t o
the Cisco CallMan ager Administ ration doc umen tation or on line help in the
Cisco CallManager Administration application for information about configuring
call pickup.

Web Interface

Some of the f eatures and functions of t he IP Conference Station can be configur ed
through the C isco IP Conference Stati on 79 35 Web Interface.

Description of the Web Interface

The Cisco IP Confer ence St ation 7 935 Web Interface appears in your Web
browser as a tri-pane window. The browser menu and toolbar appear at the top of
the window, the table of contents links appear in the left navigation pane, and the
linked information and configuration fields appear in the right pane. A banner also

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Web Interface

appears in the top right corner of the right pane and remains persistent through all
the pages in the Web interface. The banner information includes: software
version, protocol type, bo ot load ID, a pplicati on load ID , IP address, MAC
address, and local numbe r.

The content of the Web interface is different for administrators and end-users.
Both the administator and end- user views require logi n passwords.

Using the Web Interface

To access the Cisco IP Conference Station 7935 Web Interface follow these
instructions.

Step 1 Open your Web browser.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 2 In the address field enter:

http://IP address of the IP Confe rence Stati on:< HTTP p ort n um ber>

Note If you changed the H TTP Port num ber, you need to us e that num ber a s a

suffix to the IP address.

Note Configuration information applies to the specific IP Conference Station

associated with the IP ad dres s you ent er.

The We b inter face appear s.
The initial page is the login page.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Step 3 To log in as the administrator, enter the administrator password and click Login.

Note The default administra tor password is **# .

Note When logged on to the IP Conference Station Web pages, the Web pages

will time out after approximately 20 minutes of inactivity. You will then
have to log back in.

Step 4 To log off, click Administrator Logout.

Web Interface

Administrator Settings

The Administrator Settings include the following Web pages:

• System Information

• Network Setup

• Phone Book

• Sounds

• Time & Da te

• Diagnostics

• Passwords/HTTP Port Change

• Restore Factory D efaul ts

Each page is described in the sections that follow.

System Information

The System Information Web page is the default page and provides the following
read-only con figurat ion info rma ti on.

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Web Interface

Chapter 3 Configuration of the Cisco IP Conference Station 7935

General settings, including:

• Language

• Local numb er

• DHCP

• IP Address

• IP Mask

• Router1 Address

• Host Name

• Domain Name

• DNS Server IP Address

• Operational VLAN ID

• Admin VLAN ID

• CallManager 1 A ddre ss

• CallManager 2 A ddre ss

• CallManager 3 A ddre ss

• Main TFTP Address

• Alternate T F TP Addr es s

• Use Alternate TFTP

• Hardware Revision

• Software Version

Sound settings, including:

• Dial Tone

• Ringer

Time/Date settings, including:

• Time

• Date

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Compression, including:

• Supported Codecs

• Current Call

• Jitter Buffer

• Silence Suppression

Network Configuration, including

• Mode

• Speed

Network Setup

The Network Setup Web page lets you ch an ge the f ollowing setti ng s.

Web Interface

• DHCP

• Domain Nam e and DNS Ser ver IP addr ess

• Admin VLAN ID

• TFTP Servers

• Ethernet Configuration

DHCP

You can enab le or di sable D HCP for the IP Conference S tatio n. Whe n DHCP is
enabled, the network dynamically assigns the IP address to the
IP Conference Station.

Note If you disable DHCP, you must manually set the IP address, IP mask, and Router

for each IP Conference Station.

Domain Name and DNS Server IP Address

You can set th e Dom ain Nam e and th e DNS S erver IP Ad dres s for the
IP Conference Station.

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Web Interface

Phone Book

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Adminstrato r V L AN ID

You can set th e Adm inis trato r VLAN ID for the I P Conf eren ce Sta tion. The
VLAN ID sho uld be a nu mb er bet wee n 0 an d 4 095 .

TFTP Servers

You can set the alternate TFTP Server for the IP Conference Station.

Ethernet C onfiguration

You can set Ethe rn et por t c onfigurati on an d t he Et herne t p ort spe ed fo r t he
IP Conference Station.

The Phone Book Web page lets you quickly add, delete, and edit entries. You can
also dial numb er s from t he Phone Book .

On the Phone Book Web page, you can view entries by a lpha bet ical seque nce or
by numbers only.

Opening the Phone Book

To ope n the Phone Boo k Web page:

• Click Phone Book in the n avigation pa ne .

• To view the entries by alphabetic sequence, click one of the letter

combinations, for ex ample to view entri es beginning with the letter “D”, click
DEF.

• To view the entries by phone number, click Numbers Only.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Adding an Entry

To add an entry in the phone bo ok:

Step 1 Click the Add butt o n .
Step 2 Enter the phone num ber, last and first name, and comp any name.

Note The Phone number an d last name a re require d entries.

Step 3 Click Add New Entry.

Repeat these steps to ad d other entrie s to the phone boo k.

Note You can add a maxi mum of 20 en tries to th e phone book .

Web Interface

Deleting an Entry

Step 1 Select the entry you want to delete.
Step 2 Click the Delete button.
Step 3 Confirm the deletion by clicking the Delete button again.

To d elet e a n e ntry in the ph one book :

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Web Interface

Editing an Entry

To e dit an ent ry in th e ph one b ook :

Step 1 Select the entry you want to change.
Step 2 Click the Edit button.

Make any changes to the entry.

Step 3 Click the Update button to save your changes.

Dialing a Number in the Phone Book

To di al a numbe r in the phon e book:

Chapter 3 Configuration of the Cisco IP Conference Station 7935

• Select the entry you want an d click Dial.

The following message appears on the Web page:

Your call attempt from the web is successful!

Note You can only dial one call from the Phone Book W eb page at a time . Multiple calls

from the Phone Bo ok Web page are not support ed.

Sounds

The Sounds Web page lets you select th e ringer sound and the di al tone.

Opening the Sounds Web Page

To ope n the Sounds Web page:

• Click Sounds in the navigation pane.

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Chapter 3 Configuration of the Cisco IP Conference Station 7935

Changing the Ringer Sound

To change the ringer sound:

Step 1 Select a rin ger so und from t he l ist box.

There are five ringer sounds: Pro, B iz, E uro , Chirp , Bell, and a lso R in ge r Off.

Note Selecting Ringer Off shuts off the ringer sound on the

IP Conference Station.

Step 2 Click Set Ringer.
Step 3 Click Test Ringer to hear th e So und yo u s elect ed.

Web Interface

Time & Date

Normally, the time and date is automatically set from the Cisco CallManager.
The Time & Date Web page lets you m anua l ly c hange th e tim e and dat e f orm a ts

that appear on the LCD screen on the IP Conference Station.

Opening the Time & Date Web page

To open the Time & Date Web page:

• Click Time & Date in the navigation pane.

Changing the Time and Date Formats

To change the time format:

Step 1 Select the 12-hour c lock opt ion button for 12-ho ur time fo rmat, or select the

24-hour clock option button for 24-hou r time for mat.

Step 2 Click Change to save your changes.

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Web Interface

To change the date format:

Step 1 Select the MM/DD/YY option button for a month/date/year format, or select the

DD/MM/YY option butt on for a day/m onth/ year form at.

Step 2 Click Change to save your changes.

Diagnostics

The Diagnostics Web page lets you test network connec tivity to another device.

Opening the Diagnostics Web Page

• Click Diagnostics in t he navigati on pa ne.

Chapter 3 Configuration of the Cisco IP Conference Station 7935

Ping

To Ping another device:

Step 1 Enter the I P a ddres s of t he device y ou want to ping.
Step 2 Click Ping.

You should r ec eive a respon se back f rom the device.

Passwords/HTTP Port Change

The Passwords/HTTP Port Change Web page lets you change the administrat or
and user login password s.

Opening the Password Web Page

• Click Passwords/HTTP Port Change in the navigation pane .

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Changing the Administ rator Password

Step 1 In the Old Ad min Password box , en ter the cur rent adm ini stra tor passwor d.
Step 2 In the New Admin Pas sword box, e nter t he new ad minist rat or pa ssword.
Step 3 In the Confirm Admin Password box, enter the new administrator password again.
Step 4 Click Change.

Changing the End User Password

Step 1 Click Change User Password.
Step 2 In the Old Us er Pas sword bo x, ent er t he cu rre nt use r pas sword .

Web Interface

Step 3 In the New User Passwor d box, e nte r th e new user pa ssword.
Step 4 In the Confirm Use r Password b ox, e nte r the new user password aga in.
Step 5 Click Change.

Changing the HTTP Port

Step 1 Click Change HTTP Port.
Step 2 In the New HTT P Po rt b ox, e nt er a new HTT P Por t n umb er.

Step 3 Click Change.

The default value is 80. When you change the HTTP Port number, a user must add
the HTTP port number to the IP address of an IP Conference Station when
accessing the Web interface. For example:

http://IP address of IP Conference Station:<HTTP port number>

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Web Interface

Restore Factory Defaults

The Restore Defaults Web page lets you restore the factory default settings on the
IP Conference Station.

Opening the Restore Defaults Web Page

• Click Restore Defaults in th e n avigation pa ne.

Restoring Defaults

Caution When you r esto re the fact ory defa ults , al l c ur rent s etti ngs, c on figuratio n, a nd

data, includin g the pho ne book en tri es, a re lost .

Chapter 3 Configuration of the Cisco IP Conference Station 7935

To restore defaults:

• Click Restore Defaults.

Note For a list of default setti ngs, re fe r to t he “Default Settings” section on page 3-14.

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CHAPTER

4

Troubleshooting the Cisco IP

Conference Station 7935

The IP Conference Station includes diagnostic capabilities in the LCD interface
to help you troubleshoot problems that might occur.

Refer to the appropriate topics in this chapter to troubleshoot the
IP Conference Station.

• Viewing Network Statistics, page 4-1

• Using Ping, page 4-2

• Other Troubleshooting, page 4 -3

Viewing Network Statistics

You can view network statistics through the Diagno stics menu.

Note Network statistics ar e not available on the Web interface.

Follow these steps to view network statistics.

Step 1 Press the Menu button
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.

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Using Ping

Chapter 4 Tr oubleshoot ing the Cis co I P Conference Sta tion 7935

Step 4 Enter the administrator password (the default administrator password is **#) and

then press the Enter softkey.

Step 5 Press the Up or Down scroll button to select Diagnostics, and then press the

Select button.

Step 6 Select Network Statistics and press the Select button.

The following statistical information appears.

• Network stats (for example, Auto-FDX-100Mbps or 10Mbps-HDX)

• Rcv: count of frames received

• Xmt: frames transmitted

• REr: frames received in error

• BCast: broadcast fr am es

Use the Clear softkey to clear the current counts and start all counts at zero for
the current session.

Step 7 Press the Menu button to go back to the Diag nostics me nu, or press t he Exit

Using Ping

Step 1 Press the Menu button
Step 2 Press the Up or Down scroll button to select Admin Setup.
Step 3 Press the Select button.
Step 4 Enter the administrator password (the default administrator password is **#) and

Step 5 Press the Up or Down scroll button to select Diagnostics, and then press the

button to return to the resting display.

You use Ping to test network conne ctivity to another device. Ping is available
through the Dia gno stics m enu.

Follow these steps to use Ping.

then press the Enter softkey.

Select button.

Step 6 Select Ping and press the Select button.

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Chapter 4 Troubleshooting the Cisc o IP Conference Station 7935

Step 7 Use the dialing pad to ent er the IP addre ss of the device you want to ping .

Press the . softkey to enter periods (.) and press the < softkey to correct mistakes.

Step 8 Press the Execute softkey.

A reply message si m ilar to the fo llowing sh ould displa y:

Reply from 0.0.0.0

Step 9 Press the Menu button to go back to the Diag nostics me nu, or press t he Exit

button to return to the resting display.

Other Troubleshooting

Other Troublesho oting

The following ta ble provide s so me i nf orma tio n f or t rou ble shoo ting possi ble
problems with the IP Conference Station.

Problem Description Resolution

LCD screen message disp lay If the message “Obtaining IP Address” is

persistent in the LCD screen display, check the
DHCP server and check the network connections.

If the message “Cannot cont ac t TFT P Server ” is
persistent in the LCD screen display, check to
make sure that the TFTP Server is up and running.

Poor voice quality when calling digital cell
phones using t he G .729 c odec

In Cisco CallManag er, you can configure the
network to use the G.7 29 codec (G .711 is the
default). When the G.729 codec is used, calls
between the IP Conference Station and a digital
cellular phone will have poor voice quality. Use
the G.729 codec only whe n necessar y.

For more information, refer to the
Cisco CallManager application online help.

No dial tone Check that all co nnections ar e secure and in p lace.

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Make sure all connections are correct.

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Chapter 4 Tr oubleshoot ing the Cis co I P Conference Sta tion 7935

Other Troublesho oti ng

Problem Description Resolution

IP Conferen ce Sta tion doe s not r ing Check tha t t he r inge r setting i s not “Ringer Off.”

Check the volume level.

IP Conference Station resetting

• The IP Conferen ce Sta tion re sets w hen it

loses contact with the Cisco CallManager
software.

The following status message appea rs in the
LCD screen if the IP C onference Station los es
contact with the Cisco CallManager sof tware:

Registering

• The IP Conferen ce Sta tion re sets w hen it

loses contact with the network.
The following status message appea rs in the

LCD screen if the IP C onference Station los es
contact with the network

Configuring IP

These lost connections can be due to any
network connectivity disrupti on, includ ing
cable breaks, sw itc h o utag es , and swi tch
reboots.

No LCD screen display Check to make sure that the

IP Conference Sta tion ha s power.

LCD screen display issues You might see beat frequencies (scan lines) in the

DTMF delay When you are on a call that requires keypad input,

Cisco IP Conference Station 7935 Administration Guide

4-4

Make sure th at th e power supp ly u ni t is p lugge d
in.

LCD screen if you are using certain types of older
fluorescent lights in your building. Moving the
IP Conferen ce Sta tion away fro m the l ight s, or
replacing the l ight s, sh ould re solve th e pro blem .

if you press the keys too quickly, some of them
might not be recognized.

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APPENDIX

A

Technical Specifications for the Cisco
IP Conference Station 7935

This appendix describes the technical specifications for the Cisco IP Conference
Station.

Physical and Operating Environment Specifications

Specification Value or Range

Operating temperature 0°C to 40°C (32° to 104°F)
Operating re la tive humidity 20% to 85% (non -cond en sing)
Storage temperature - 30°C to 55°C (-22° to 131 °F)
Height 31.5 cm (1 2 1/2 in .)
Width 30.2 cm (1 2 in .)
Depth 5.7 cm (2 1/4 in.)
We ight 0.8 kg (1 3 /4 l b.)
Power

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• AC/DC adapter (100-240 V~, 50-60 Hz,

500 mA)

• Power Interface Module (PIM)

• Country Cord (orderable)

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Appendix A Technical Specification s for the Cisco IP Conference Statio n 7935

Cable Specifications

Specification Value or Range

Cables

• One 6 ft. CAT 5 cable

• One 25 ft. CAT 5 cable

Distance Requirements As supported by the Ethernet Specification, each

Conference Station mu st be within 100 meters (33 0
feet) of a wi ring c lose t.

Cable Specifications

• Keyed RJ-45 plug for the 25 ft. CAT 5 cable connection on the bottom of the

IP Conference Station unit

• Keyed RJ-45 plug for the 25 ft. CAT 5 cable connecti on on the PIM

• RJ-45 plug for the 6 ft. CAT 5 cable conne ction on th e PIM

• 30-volt power connector for power connecti on on the PIM

Cisco IP Conference Station 7935 Administration Guide

A-2

78-12727-03

INDEX

A

application load

upgrading

3-18

audience

for this guide

ix

auto-reg istration 2-4

C

Call Park 3-27
Call Pickup 3-27
conventions

used in this guide

corporate directory

xi

Ping 4-2

F

firmware version 3-12

H

how to use this guide x
HTTP Port

changing

3-37

configuring 3-12

I

how to use

3-22

search by name 3-23
search by number 3-24

D

DHCP

enabling and disabling

Diagnostics

network statistics

78-12727-03

3-6

4-1

installation 2-6

steps 2-12
verifying 2-13

IP Conference Station

accessing netw ork co nfigu ra tio n
adding manu all y 2-4
auto-registration 2-3
changing the adm i nistra tor pa ssword 3-21
changing th e E the rne t p ort

configuration

Cisco IP Conference Station 7935 Administration Guide

3-20

3-5

IN-1

Index

configuring a c or por ate d ire ctor y 3-21
configuring a l oca l di r ectory 3-24
configuring IP settings 3-7
configuring TFTP options 3-11
configuring VLAN options 3-10
features 2-14
installation overview 2-6
installation requirements 1-6
installation steps 2-11
parts list 2-7
physical connec ti ons 1-4
preparing to install 2-1
startup process 1-5, 2-13
supported feature s 1-3
supported network prot ocols 1-1

M

Meet Me 3-26

N

network configurati on settings 3-5
network protocols

CDP
DHCP 1-2
IP 1-2
RTP 1-3
SCCP 1-3
supported on the IP Conference Station 1-1
TCP 1-3

1-2

technical specifications A-1
troubleshooting 4-1
using the cor por ate dir ect or y 3-22
verifying firmwa re versi on 3-12
verifying system setti ngs 3-2
web interface 3-27

L

LDAP (Lightweight Directory Access

Protocol)

3-22

TFTP 1-3
UDP 1-3
VoIP 1-3

network statistics 4-1

P

Phone Book 3-24

S

safety notices 2-9
specifications

cable

A-2

Cisco IP Conference Station 7935 Administration Guide

IN-2

78-12727-03

physical and op er at ing envi r onmen t A-1
startup process 1-5
system information

Index

viewing from L CD

T

TFTP options 3-11

V

VLAN options

configuring

3-10

W

web interface 3-27
Web pages

3-2

diagnostics

3-36

phone book 3-32

setup 3-31

sounds 3-34

system information 3-29

time and date 3-35

78-12727-03

Cisco IP Conference Station 7935 Administration Guide

IN-3

Index

Cisco IP Conference Station 7935 Administration Guide

IN-4

78-12727-03