Cisco Video Surveillance 5010/5011 Indoor
Fixed HD IP Dome Camera User Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
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Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-22669-02
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STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
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THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be
determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
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WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
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IMPLIED, INCLUDING, WITHOUT
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www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1005R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display
output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in
illustrative content is unintentional and coincidental.
Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide
Single Camera Wiring2-11
Multiple Camera Wiring2-12
Alarm and Relay Connector2-12
Connecting a Relay Device2-13
Connecting Alarms2-13
CHAPTER
OL-22669-02
3Operation3-1
Camera Configuration Sequence3-1
Minimum System Requirements3-1
Accessing the IP Camera3-2
Logging on to the Camera3-2
Live Video Page3-3
Live Video Page Icons3-3
Selecting a Stream3-4
Primary Stream and Secondary Stream3-5
QuickView Stream3-5
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Contents
Unicast3-5
Taking a Snapshot3-6
Displaying Video in the Multiscreen View3-6
Settings Page3-6
Accessing the Camera Menus3-7
System Tab3-7
Changing the Device Name3-7
Configuring the Time Settings3-8
Customizing the Appearance of the Text Overlay3-8
Generating a System Log3-9
Rebooting the Camera3-9
Restoring All Camera Defaults3-9
Network Tab3-9
Changing the Hostname3-10
Turning On DHCP3-10
Turning Off DHCP3-11
Imaging Tab3-11
Configuring the Orientation of the Scene3-13
Changing the Digital Processing Settings3-14
Selecting Auto Exposure Settings3-15
Selecting Manual Exposure Settings3-17
Day Night Settings3-18
Day Night Auto and Manual Modes3-18
Day Night Auto Mode3-18
Day Night Manual Mode3-18
Configuring Auto Focus Settings3-19
Configuring Manual Focus Settings3-20
Setting Tone Map Options3-21
Selecting Auto White Balance Settings3-22
Selecting Manual White Balance Settings3-23
Turning On Window Blanking3-24
Turing Off Window Blanking3-24
Deleting a Window Blanking Area3-25
A/V Streams Tab3-25
Selecting a Video Preset Configuration 3-26
Configuring a Custom Video Stream Configuration3-27
Compression Standards3-28
Available Camera Resolution3-28
Image Rate3-28
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Bit Rate3-28
Quality of Service for Differentiated Services Code Point3-28
Rate Control3-29
Profile3-29
Advance Sharpening3-30
Users and Groups Tab3-30
Creating a New User3-31
Editing a User3-32
Deleting a User3-32
Creating a New Group3-33
Editing a Group3-33
Deleting a Group3-33
General Settings for Users and Groups3-34
Setting the Camera to Node3-34
Setting the Camera to Mixed3-35
Contents
Events Tab3-35
Sources3-36
Creating an Alarm Event Source3-36
Creating a System Event Source3-37
Creating a Timer Event Source3-37
Editing an Event Source3-37
Deleting an Event Source3-37
Handlers3-38
Creating an Event Handler: Send Email3-38
Creating an Event Handler: Write JPEG to SD Card3-39
Creating an Event Handler: Upload JPEG to FTP Server3-40
Creating an Event Handler: Open/Close Relay3-40
Editing an Event Handler3-41
Deleting an Event Handler3-41
Example Handler Filter Setup3-42
Help Menu3-42
Log Off Menu3-42
CHAPTER
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4Specifications4-1
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Contents
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Preface
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s
revised Cisco
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.
technical documentation, at:
New in Cisco Product Documentation, which also lists all new and
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Preface
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Models
CHAP T ER
1
Introduction
The 5010/5011 cameras are fixed network dome cameras with a built-in Web-based viewer for live
streaming to a standard Web browser (Microsoft Internet Explorer 8).
The cameras support standard H.264 and MJPEG compression formats and dual video streams that can
be configured for a variety of resolutions, frame rates, and bit rates.
Each camera also includes a 2.8 - 8mm Varifocal Megapixel lens, a ready-to-install indoor enclosure,
and a mechanical IR cut filter for increased low-light sensitivity. Additional lenses are available, and the
cameras accept a wide range of megapixel varifocal CS-mount lenses.
The cameras also include built-in Power over Ethernet (PoE), which supplies power to the camera
through the network. If PoE is not available, the camera is prewired for 24 VAC.
CIVS-IPC-5010Indoor fixed dome network camera, 2.1 megapixel, day/night, and a
CIVS-IPC-5011Indoor fixed dome network camera, 2.1 megapixel, day/night, and a
Getting Started
Before installing your network camera, thoroughly familiarize yourself with the information in this
section of the manual.
Note• Do not use a network hub when configuring the network settings for the camera.
•To ensure secure access to the network camera, place the camera behind a firewall when it is
connected to a network.
2.8 ~ 8 mm varifocal megapixel lens. This camera has a clear dome.
2.8 ~ 8 mm varifocal megapixel lens. This camera has a smoked dome.
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1-1
Product Overview
Parts List
Remove all of the contents from the shipping box.
QtyDescription
1Back box with camera module
1Surface mount
1Lower dome (includes trim ring and bubble)
1Dome liner
14-pin connector
12-pin connector
1Quick Start Guide
Product Overview
Chapter 1 Introduction
Figure 1-1Camera Connections and Features (Side View)
1234
1Relay and Alarm Connections: One relay that can be used to control an external circuit, and
one alarm for physical input into the system.
2Accessory Port: For use with compatible accessories.
3RJ-45 Network Port: Connects the camera to the IP network. Also supplies power to the
camera through the network using PoE. If PoE is not available, the camera is prewired for 24
VA C .
424 VAC Power Connections: Supports 24 VAC as the power source if PoE is not used.
278770
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Chapter 1 Introduction
Product Overview
Figure 1-2Camera Connections and Features (Top View)
1
389
456
27
278771
1Reset Button: Reboots the camera or restores the camera’s factory default settings. This
button is recessed. Using a small tool, such as a paper clip, press and release the reset button
once to reboot the camera. Press and hold the reset button for 10 seconds to restore the camera
to the factory default settings.
2Micro SD Card Slot: Saves a snapshot image to a micro SD card based on alarm activity.
3Power LED: Glows solid green to indicate that the camera has power and flashes green during
the boot cycle. The LED can be disabled through the user interface. If this LED glows red
(solid or flashing), contact Cisco support for assistance.
4Lens Mount: Fits a standard CS-mount lens. Use a megapixel lens with the 5010/5011
cameras. A standard definition lens installed on a megapixel camera will limit the resolution
of the camera and create poor image quality.
5Auto Iris Lens Connector: Controls the auto iris lens. Insert the 4-pin connector from the DC
drive auto iris lens into this connector.
6NTSC/PAL Button: Toggles the service connector between NTSC and PAL formats. The
default setting is NTSC.
7Service Port: Outputs analog video. Use this port at the installation site to set up the field of
view and to focus the camera. When a service cable is connected to the camera, video to the
IP stream is disabled.
8Auto Back Focus Button: Sets the auto back focus mechanism. Press the button once to
center the auto back focus mechanism and to fully open the iris. Press and hold the button for
three seconds to start the auto back focus mechanism and focus the camera.
9Ethernet Activity/Link LED: Flashes green to indicate that data is being transmitted or
received by the camera. Glows solid amber to indicate that a live network connection is
established and then turns off after one minute of operation.
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Product Overview
Product Label
Chapter 1 Introduction
The product label lists the model number, date code, serial number, and Media Access Control (MAC)
address. This information might be required for setup. The product label is located on the side of the
back box.
1-4
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Installation
You can install the 5010/5011 network dome camera using one of the following methods:
•Installation in a suspended ceiling or a fixed ceiling/wall (refer to “In-Ceiling Installation” section
on page 2-1).
•Mounting to the surface of a ceiling/ wall (refer to “Surface Installation” section on page 2-4).
In-Ceiling Installation
Warning
Step 1Prepare the mounting surface:
Remove the foam insert from the back box before installing the system. The foam is inserted to secure
the tilt ring; preventing damage to the optical chassis during shipment.
a. Cut a 6-inch diameter hole in the ceiling.
b. Pull all wiring through the hole and terminate all wires (if not already terminated).
CHAP T ER
2
OL-22669-02
Step 2Install the lens on the back box:
NoteMegapixel lenses are designed and tested to deliver optimal image quality to megapixel cameras.
A
standard definition lens installed on a megapixel camera will limit the resolution of the camera
and create poor image quality.
a. Remove the cover from the lens mount.
b. Screw the lens onto the lens mount. Be careful to prevent dust from entering the space between the
lens and the imager. If necessary, use clean, compressed air to remove any foreign matter (refer to
the instructions shipped with the lens). Make sure the lens does not touch the camera imager when
installed.
Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide
2-1
In-Ceiling Installation
Chapter 2 Installation
c. Connect the auto iris lens to the 4-pin connector located on the side of the camera. Pin connections
for the iris drive connector are as follows:
Figure 2-1Lens Pin Connections
3
12
PinDC (AID) Auto Iris Lens
1Control coil negative (–)
2Control coil positive (+)
3Drive coil positive (+)
4Drive coil negative (–)
4
278768
Step 3Connect the wiring to the side of the back box:
a. Plug the network cable into the RJ-45 network port on the side of the camera. If the network has no
PoE, connect a 24 VAC Class 2 power supply to the 24 VAC power connector. Refer to
“Wiring”
section on page 2-10 for wiring connections.
b. Connect the necessary wiring for alarms and relays (refer to “Wiring” section on page 2-10 more
information.)
Step 4Install the back box by compressing the spring clips and pushing the back box through the hole. Tighten
the machine screws completely to secure the back box to the ceiling.
Figure 2-2In-Ceiling Installation
278781
Step 5Apply power to the camera. The camera will complete a configuration sequence; the green LED flashes
five times per second for approximately two minutes and then turns solid after the sequence is complete.
2-2
NoteIf the camera is not connected to a DHCP server and DHCP is enabled, the configuration
sequence might take up to five minutes to complete.
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Chapter 2 Installation
Step 6Position the camera:
In-Ceiling Installation
a. View the camera image using the service jack or a Web browser.
b. Unlock the tab locks located on each side of the camera.
c. Manually rotate and tilt the camera module to position the camera. Do not over-rotate the module.
d. Lock the tab locks to secure the camera.
Figure 2-3Positioning the Camera
1
2
3
4
279055
1Pan 368°3Rotate 355°
2Tab lock4Tilt 180°
Step 7Focus the lens:
a. View the camera image using the service jack or a Web browser.
b. Press the auto back focus button once to center the focus mechanism. The button is located on the
rim of the back box.
c. Manually adjust the zoom and focus of the lens to the desired field of view (refer to the instructions
shipped with the lens).
d. Press and hold the back focus button for three seconds to start the auto back focus mechanism.
Step 8Install the dome liner and lower dome (refer to “Dome Liner and Lower Dome Installation” section on
page 2-7).
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Surface Installation
Surface Installation
Chapter 2 Installation
Warning
Step 1Prepare the mounting surface:
Remove the foam insert from the back box before installing the system. The foam is inserted to secure
the tilt ring; preventing damage to the optical chassis during shipment.
a. Using the surface mount ring as a template, drill holes for the mounting hardware. Prepare the
ceiling as follows:
–
Standard ceiling: When mounting the dome camera to a standard ceiling, use either 6-32 toggle
bolts (not supplied)
or #8 x 3.50-inch self-tapping screws (not supplied).
–
Concrete ceiling: When mounting the dome camera to a concrete system, use 8-32 studs and
nuts (not supplied).
b. Drill a hole in the ceiling for wiring.
c. Pull all wiring through the hole and terminate all wires (if not already terminated).
d. Attach the surface mount ring to the mounting surface.
Step 2Install the lens on the back box:
NoteMegapixel lenses are designed and tested to deliver optimal image quality to megapixel cameras.
A standard definition lens installed on a megapixel camera will limit the resolution of the camera
and create poor image quality.
a. Remove the cover from the lens mount.
b. Screw the lens onto the lens mount. Be careful to prevent dust from entering the space between the
lens and the imager. If necessary, use clean, compressed air to remove any foreign matter (refer to
the instructions shipped with the lens). Make sure the lens does not touch the camera imager when
installed.
c. Connect the auto iris lens to the 4-pin connector located on the side of the camera. Pin connections
for the iris drive connector are as follows:
Figure 2-4Lens Pin Connections
3
12
4
278768
PinDC (AID) Auto Iris Lens
1Control coil negative (–)
2Control coil positive (+)
3Drive coil positive (+)
4Drive coil negative (–)
2-4
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Chapter 2 Installation
279050
Step 3Connect the wiring to the side of the back box:
Step 4Install the back box in the surface mount ring by compressing the spring clips and pushing the back box
Surface Installation
a. Plug the network cable into the RJ-45 connector on the side of the camera. If the network has no
PoE, connect a 24 VAC Class 2 power supply to the 24 VAC power connector. Refer to
section on page 2-10 for wiring connections.
b. Connect the necessary wiring for alarms and relays (refer to “Wiring” section on page 2-10 for more
information).
through the hole. Tighten the machine screws completely to secure the back box to the ceiling.
Figure 2-5Surface Back Box Installation
“Wiring”
Step 5Apply power to the camera. The camera will complete a configuration sequence; the green LED flashes
five times per second for approximately two minutes and then turns solid after the sequence is complete.
NoteIf the camera is not connected to a DHCP server and DHCP is enabled, the configuration
sequence might take up to five minutes to complete.
Step 6Position the camera:
a. View the camera image using the service jack or a Web browser.
b. Unlock the tab locks located on each side of the camera.
c. Manually rotate and tilt the camera module to position the camera. Do not over-rotate the module.
d. Lock the tab locks to secure the camera.
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Surface Installation
Chapter 2 Installation
Figure 2-6Positioning the Camera
1
2
3
4
279055
1Pan 368°3Rotate 355°
2Tab lock4Tilt 160°
Step 7Focus the lens:
a. View the camera image using the service jack or a Web browser.
b. Press the auto back focus button once to center the focus mechanism. The button is located on the
rim of the back box.
c. Manually adjust the zoom and focus of the lens to the desired field of view (refer to the instructions
shipped with the lens).
d. Press and hold the back focus button for three seconds to start the auto back focus mechanism.
Step 8Install the dome liner and lower dome (refer to “Dome Liner and Lower Dome Installation” section on
page 2-7).
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Chapter 2 Installation
279056
Dome Liner and Lower Dome Installation
Step 1Align the magnets on the dome liner with the magnets located on the camera module.
Figure 2-7Installing the Dome Liner
Dome Liner and Lower Dome Installation
279051
Step 2Attach the leash of the lower dome to the back box.
Figure 2-8Attaching the Leash
Step 3Move the lower dome latches away from the bubble until you hear a click indicating the latches are open.
Align the lower dome latches with the slots located on the camera module (refer to
Figure 2-9 on
page 2-8).
OL-22669-02
Warning
The lower dome latches must be in the open position. Never force the lower dome latches into the
slots of the camera module.
Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide
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Dome Liner and Lower Dome Installation
279052
279053
279054
Figure 2-9Aligning the Lower Dome with Camera
Step 4Move the lower dome latches toward the bubble until you hear a click.
Chapter 2 Installation
Figure 2-10Locking the Dome
Step 5Turn the top cover of the lower dome 90-degrees to conceal the camera latches, LED, and service jack.
Figure 2-11Positioning the Top Cover of the Lower Dome
2-8
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Chapter 2 Installation
Service Cable
The dome camera includes a service port that outputs camera video. Use it at the installation site to set
up the field of view and to focus the camera.
To assemble a service cable for the camera, you will need to purchase the following items from an
electronics supply store:
QtyDescription
12.5 mm stereo plug (male)
1CPM 88 miniature coaxial connector
1RG174/U coaxial cable
11/8-inch shrink fit tubing, 1/2-inch long
To assemble the cable:
Step 1Attach the CPM 88 miniature coaxial connector to one end of the cable. Follow the directions supplied
with the miniature coaxial connector.
Service Cable
Step 2Attach the 2.5 mm stereo plug to the other end of the coaxial cable (refer to Figure 2-12 on page 2-10):
a. Remove the support sleeve from the plug.
b. Slip the shrink fit tubing and support sleeve over the end of the cable.
c. Prepare the cable:
d. Strip back the outer jacket 0.318 inch (8.06 mm) inch from the end of the cable.
e. Pull back the coaxial braid shield.
f. Strip back the insulating material 0.125 inch (3.18 mm) inch to expose the center conductor.
g. Solder the center connector of the cable to the center pin of the plug.
h. Pull the coaxial braid shield back through the crimp pin and solder it to the top of the crimp pin arm.
i. Crimp the end of the crimp pin around the cable.
j. Heat the shrink fit tubing around the center conductor and shoulder pin.
k. Reassemble the support sleeve and the plug.
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Wiring
87654
123
278793
Chapter 2 Installation
Figure 2-12Attaching the 2.5 mm Monaural Headphone Plug
12.5 mm Stereo Plug5Shrink Fit Tubing
2Plug Shoulder Pin6Coaxial Cable
3Center Conductor7Coaxial Braid Shield
4Support Sleeve8Crimp Pin Arm
Wiring
Cat5 or Cat6 Cable
Connect a Cat5 or Cat 6 cable to the RJ-45 network port. The 8-pin connector includes video and PoE
for the camera. PoE (IEEE 802.3af Class 3) injects power over the same cabling that carries the network
data, eliminating the need for a separate power supply. This simplifies the installation and operation of
the camera without affecting network performance.
Note• The camera will autosense and configure itself to use either a crossover cable or a straight cable.
•A CAT5 is sufficient for 100 MHz transmission. Use a CAT6 cable for both 100 and 1000 MHz
transmission.
Cisco Video Surveillance 5010/5011 Indoor Fixed HD IP Dome Camera User Guide
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Chapter 2 Installation
Refer to Figure 2-13 for pin descriptions.
Figure 2-13Cat5 or Cat6 Cable Pin Descriptions
1
1
2
PinFunction
1TX+
2TX–
3RX+
4PoE 1-2
5PoE 1-2
6RX–
7PoE 3-4
8PoE 3-4
881
3
4
5
6
7
8
8
7
6
5
4
3
2
1
279057
Wiring
24 VAC Connector
Single Camera Wiring
If PoE is not available:
Step 1Connect the 24 VAC wires to the supplied 2-pin connector (refer to Figure 2-14).
NoteOnly use the 24 VAC wires if PoE is not available.
Step 2Attach the mating connector to the green connector on the side of the camera.
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