Cisco Systems 4400G User Manual

QUICK START

Quick Start Guide for
Cisco Digital Media Player 4400G

1 Checking the Package Contents
2 Finding a Suitable Location to Set Up Your DMP
3 Participating in a DHCP Network
4 Connecting to a DMP Display
5 Connecting to a 100V–240V AC Socket
6 Checking the LEDs
7 Logging in to DMPDM and Changing its Passwords
8 Configuring Video Output
9 Setting Up Centralized Management
10 Learning About the Remote Control for DMPs
11 Product Documentation, Support, and Security

Revised: July 9, 2008
78-18567-02

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Note For information about supported features, see the

Release Notes for Cisco Digital Media System on
Cisco.com.

2

Glossary

Cisco Digital Media System (Cisco DMS) is a family of

products and technologies, including the ones that this
guide describes.

A Digital Media Player (DMP) is a compact, solid state,
addressable network device that delivers digital signage content
and enterprise TV content to a DMP display, which is any
directly attached television screen or other kind of monitor or
projector that shows media to an audience. The display might
be analog or digital and might be standard-definition or
high-definition.

Digital Media Player Device Manager (DMPDM) is a

web-based graphical user interface to configure one DMP
during its initial setup, to manage one DMP in isolation, and to
deliver your media to one DMP display. DMPDM is served from
the DMP that it manages.

System administrators, content managers, and graphic designers
use a Digital Media Manager (DMM) software module
called DMM-DSM to centrally manage their network of DMP
devices, organize and bind assets together for signage, design
layouts, and deliver media to DMP displays. Features of the
separately licensed DMM-ETV software module help you to
deliver VoDs and live television broadcasts over IP networks,
configure an on-screen electronic program guide (EPG), manage
subscriptions to EPG data provider services, and program the
remote control for DMPs.

3

Learn More

To learn more about DMS products, related technologies, and
Cisco in general:

Description Go To

DMS overview http://www.cisco.com/go/dms

Release notes for
Cisco DMS products

User documentation
for Cisco DMS
products

FAQs and
troubleshooting

Cisco Academy of
Digital Signage

My Tech Support
(registration
required)

Cisco Service
Contract Center

Cisco Security
Advisories

http://www.cisco.com/en/US/products/
ps6681/prod_release_notes_list.html

http://www.cisco.com/en/US/products/p
s6681/products_documentation_roadm
aps_list.html

http://www.cisco.com/en/US/products/p
s6681/prod_troubleshooting_guides_lis
t.html

http://www.cisco.com/go/dms/ads

http://www.cisco.com/en/US/support/ts
d_my_tech_support.html

http://www.cisco.com/web/partners/ser
vices/resources/cscc/index.html

http://www.cisco.com/en/US/products/p
roducts_security_advisories_listing.html

4

1 Checking the Package Contents

The product package for one DMP 4400G should contain all of
the following:

• A proof of purchase certificate that contains important
legal information, which you should keep.

• This quick start guide and other product documentation.

• One DMP 4400G.

• One AC adapter (12V, 3A).

• One power cord.

• One infrared (IR) extension cable.

• One antenna.

• Three signal cables:

–

HDMI (version 1.1).

–

Composite/RCA (video).

–

Composite/RCA (audio —3mm jack; red and white
RCA plugs).

If anything is missing from the package or appears to be
defective, contact the Cisco Technical Assistance Center (TAC).

5

2 Finding a Suitable Location to Set Up

Your DMP

The site where you set up a DMP must be within 6 feet of an AC
electrical outlet (socket), with voltage that is standard in your
locale, between 100V and 240V. To understand the supported
lengths for different video cable types, see the “Connecting to a

DMP Display” section on page 8.

Environmental Tolerance Ranges

The DMP 4400G is intended for indoor use.

Temperature

Operating—
long-term or
short-term

Nonoperating
or storage

Relative Humidity

Operating,
nonoperating,
and storage

1

US Customary Unit Modern Metric Unit

Min. Max. Min. Max.

41°F 104°F 5°C 40°C

–4°F 140°F –20°C 60°C

2

Min. Max.

20 percent 85 percent

6

3

Altitude

Operating,
nonoperating,

US Customary Unit Modern Metric Unit

Min. Max. Min. Max.

0 feet 13,780

feet

0 meters 4,200

meters

and storage

1. Ambient.

2. Noncondensing; ambient.

3. Above sea level.

3 Participating in a DHCP Network

The factory default for a DMP 4400G is to obtain its IP address
automatically from a DHCP server. If you will deploy your
DMP at a physical location that does not have a DHCP server,
see User Guide for Cisco Digital Media Player Device
Manager 5.0 on Cisco.com to learn how to configure your DMP
to use a static IP address.

Tip If a network security policy restricts DHCP address

assignments to network interface cards with known
MAC addresses, read the sticker that is affixed to the
bottom of your DMP chassis, then provide your
security policy administrator with the MAC address.

7

Step 1 Plug one end of an ordinary Ethernet cable into the

Ethernet 10/100 port on the back of the DMP chassis.

Step 2 Plug the other end of the Ethernet cable into a network

hub, network switch, or router that participates in a
DHCP network.

4 Connecting to a DMP Display

We recommend that you use a digital display, not analog. For
the type of digital display, we recommend LCD, not plasma.

Digital signage uses static images more often than it uses
full-motion video. Most often, content is web-based or
animated in Flash. The nature of these media types means that
some pixels are not updated frequently in digital signage. Given
that LCDs are less susceptible to burn-in than plasma displays
are, LCD displays are the superior choice for digital signage.

Even though image persistence is sometimes a problem on LCD
displays, it is almost always self-correcting and is unlikely to
occur if you follow manufacturer guidelines for managing your
displays correctly.

8

You can use displays from any manufacturer, as long as your
displays comply with all of the relevant international standards.
If NEC is your preferred manufacturer for LCD displays, we
recommend these NEC models:

• 32" — MultiSync® LCD3210

• 40" — Either of these:

–

MultiSync® LCD4010

–

MultiSync® LCD4020

• 46" — MultiSync® LCD4610

• 57" — MultiSync® LCD5710

The maximum supported length for a video cable is:

• 10 feet —Composite/RCA and S-Video

• 16 feet —HDMI

To attach a digital display to your DMP, we recommend that
you use the provided HDMI cable for video and audio.
However, to attach any of the recommended NEC display
models to your DMP, you must combine the HDMI cable with
an HDMI-to-DVI adapter for video, and use the provided
composite/RCA audio cable for audio. The only exception to
this rule is the NEC MultiSync® LCD4020, which
supports HDMI for both video and audio.

9